11 ways to use direct mail to grow your business and increase profits
TRANSCRIPT
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-
Quality-Email-List.html
http://fun-factory-store.net/blog/
Agenda Direct mail myths and realities
Why you should be using direct mail
11 Best Practices
Key takeaways and audience questions
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
Direct Mail Myth:
“Direct mail doesn’t work
for our business”
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
Myths and Realities
Direct Mail Reality:
Direct mail works for a variety
of business types!
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
Myths and Realities
Myths and Realities
Myths and Realities
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
Myths and Realities
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
Myths and Realities
Myths and Realities
In Fact…
I would challenge you to
name an industry that I
couldn’t find direct mail being
used successfully!
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Myths and Realities
Why use direct mail?1. Get new customers
2. Reactivate old customers
3. Upsell, resell, cross-sell
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Why use direct mail?
It’s Personal Address customers by name
Speak to them individually
Appeal to their unique interests
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
Why use direct mail?
It’s FlexibleWide variety of inexpensive
and creative formats
Why use direct mail?
Why use direct mail?
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
It’s FlexibleWide variety of inexpensive
and creative formats
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
Why use direct mail?
It’s FlexibleWide variety of inexpensive
and creative formats
Why use direct mail?
It’s Targeted By location
By income
By interests
By what they’ve previously purchased
http://fun-factory-store.net/blog/
Why use direct mail?
Why use direct mail?
It’s Tangible
Allows you to physically
place your message in
customers’ hands
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It’s Relevant
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
Why use direct mail?
It’s Cost Effective“Even though direct mail seems old school, it’s really sexy
for the marketer, the reason being that there’s less clutter.
So you get more effective impressions.”
– Dave Scott, CEO of online lead list generator Marketfish
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
Why use direct mail?
It’s Cost Effective
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
Why use direct mail?
Cost per order/lead:
Catalogs: $47.61
Email: $53.85
Paid Search: $99.47
People Like It60% of people prefer direct mail to
other media and have an
‘emotional connection’ to it.
-Source: Epsilon Targeting
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
Why use direct mail?
Easier to Stand Outfrom Competition
Not lost in flood of email
Signals professionalism
Direct mail sticks around
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
Why use direct mail?
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
1. Create a marketing calendar
Plan in advance
Tie promotions to seasons/events
Mail most during best times of year
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11 Best practices for using direct mail
2. Get a good list
Build your own over time
Use a list broker
Test small segments, then scale up
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
11 Best practices for using direct mail
3. Split-test multiple formats/copy/offers/images
Every mail is an opportunity to test
Creates constant improvement
Test formats, headlines, offers
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
11 Best practices for using direct mail
4. Personalize PURLs
Hand-written envelopes
Live stamps
Variable printing
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11 Best practices for using direct mail
5. Be Creative #1 objective is to get mail opened!
“Lumpy” mail
Creative envelopes and boxes
Stand out from the crowd!
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
11 Best practices for using direct mail
6. Follow the rules of good marketing copy
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11 Best practices for using direct mail
Strong headlines
Clear call-to-action
Scan able text
Drive to website with
free offers or
gift cards
7. Drive them to your website
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11 Best practices for using direct mail
8. Blanket the area around your business with EDDM
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11 Best practices for using direct mail
9. Create ‘Thank You’ campaigns to lock in new customers
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
11 Best practices for using direct mail
Send a thank you immediately after
purchase
Offer discount for
next purchase
Offer discount
for referrals
10. Create customer reactivation campaigns
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
11 Best practices for using direct mail
Strong offer to get the customer purchasing again!
11. Support your direct mail campaigns with other channels
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
11 Best practices for using direct mail
Increase direct mail campaigns by up to 20%!
Summary Direct mail WORKS!
It’s cost effective
Allows you to be very creative
Separates you from the pack!
http://fun-factory-store.net/blog/Best-Practices-For-Building-a-High-Quality-Email-List.html
Questions?
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