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11 Bruce Lieberthal, Vice-President and General Manager Slide 2 222 Welcome: MicroMD User Conference 2014 Theme: Learn + Connect Were 100% dedicated to your success Success in a sea of regulatory change Creating a great customer experience eSERVICES from MicroMD, Partners "Some men see things as they are and say why? I dream things that never were and say why not?" George Bernard Shaw, Robert F. Kennedy Slide 3 333 Our Parent Company: Henry Schein, Inc. History and Vision Started 82 years ago by Henry Schein, NYC pharmacist Today: Largest global distributor of medical, dental and companion animal health products and services to office-based practitioners Dedicated to providing virtually everything doctors need and helping them build their practices while expanding access to care. Size and Breadth 400 divisions in 190 countries; Global sales ~$10B #296 on Fortune 500; #89 on Barrons 500; Member of NASDAQ 100 #1 in Fortunes Worlds Most Admired Company in Healthcare #1 in its industry in social responsibility, global competitiveness Ranked by Ethisphere as one of the Worlds Most Ethical Companies Organization 3 Global Verticals (Medical, Dental, Animal Health) + Global Technology, including Global Practice Solutions. MicroMD: The medical software PM, EMR and technology services division reporting to our Global Practice Solutions vertical. I'm a success today because I had a friend who believed in me and I didn't have the heart to let him down. Abraham Lincoln Slide 4 444 Drivers Product eSERVICES Voice of Customer CustomerService Key Initiatives for 2014 Quality Innovation Industry Requirements Access Response Quality Flexibility Profitability Connectivity Integrated Pervades all we do Brings us closer Better products & services MicroMD: Laser-focused on What Matters To You "Your attitude, not your aptitude, will determine your altitude." Zig Ziglar Slide 5 37 Q & A time Today you are you! That is truer than true! There is no one alive who is you-er than you!" Dr. Seuss Slide 38 38 Bill Davidson Slide 39 39 Here from the beginning Bill Davidson started in April 1992 under the former Microsys name. Bill is one of the original employees hired by founder Ajit Kumar. Starting as the first Sales Representative, Bill has also held the positions of Demo Dog and the go to person for special upgrades and lead generation. During his 22 year career he has been an integral part of the Sales team. Slide 40 40 Bill the Volunteer During his tenure at Henry Schein Bill has been a volunteer for Henry Scheins Relay for Life team. With his assistance and that of others over $10,000 was raised in 2013. Slide 41 41 We will miss his morning greeting and smile Slide 42 42 Appreciating Bill Davidson From: "Prestas, Tina" Date: April 9, 2014 at 4:53:10 PM EDT To: "Spinelli, Linda" Subject: RE: Confidential- Bill Davidson My Bill story If it wasnt for Bill I would not be a Henry Schein employee. I was working in sales at Circuit City and had applied for a position at Microsys Computing, Inc., back when they did business sales. Bill came to secret shop me to investigate my sales skills by pretending he was interested in purchasing a camcorder. Although I did not make that sale, I apparently did a good job impressing him because I was offered the position at Microsys Computing all those years ago. I quickly moved from business sales into a software development position, which is what I was going to school for. I exited the company on a short hiatus and returned to Henry Schein a few years back. Upon my return I told Bill this story and he chuckled and had completely forgotten this had ever happened. I want to say thanks Bill for making me a part of this team and I wish him well on this new chapter of his life. Slide 43 43 Appreciating Bill Davidson From: Tasker, Celeste Sent: Thursday, April 10, 2014 12:54 PM To: Spinelli, Linda Subject: Bill story Bill sold MicroMD to a client of ours. The client said she told that she didnt need to use her mouse, she could put it in the drawer. When I went to train this client and ask her where her mouse was, she told me it was in her drawer. I asked her to take it out and she said Bill told her to put it in the drawer because she wouldnt need it. I had to laugh and tell her that a lot of MicroMD functionality was keyboard driven but she still needed her mouse for some tasks. The lady got mad at Bill for telling them that and it has been a joke between he and I for years