11 administering microsoft windows server 2003 chapter 2
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11
ADMINISTERING MICROSOFT WINDOWS SERVER 2003
Chapter 2
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 2
CHAPTER OVERVIEW
Manage a Windows Server 2003 system using MMC
Access a remote computer using an MMC console
Configure a server to enable Remote Desktop for Administration
Enable a computer to accept requests for Remote Assistance
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 3
USING THE MICROSOF T MANAGEMENT CONSOLE
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 4
USING THE MMC INTERFACE
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 5
USING MMC MENUS
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CREATING CUSTOMIZED MMC CONSOLES
Combines one or more snap-ins or parts of snap-ins in a single console
Eliminates the need to switch between different programs or individual consoles
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 7
CREATING A TASKPAD
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SET TING CONSOLE OPTIONS
Dictate what users can do to the console.
Do not dictate what users can do with the console.
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CONNECTING TO REMOTE COMPUTERS
Redirecting an MMC snap-in
Creating a remote console
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MANAGING SERVERS WITH REMOTE DESKTOP FOR ADMINISTRATION Uses Terminal Services
Allows two concurrent Remote Desktop connections
Enables server to be managed “as if you are there”
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 11
ENABLING AND CONFIGURING THE REMOTE DESKTOP SERVER
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INSTALLING AND CONFIGURING REMOTE DESKTOP CONNECTION
The Windows Server 2003 distribution CD
The Systemroot\System32\Clients\Tsclient\Win32 folder
Remote Desktop Connection client software can be installed from the following locations:
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TERMINAL SERVICES TROUBLESHOOTING
Terminal Services uses TCP and UDP port number 3389.
Users must belong to the Administrators or Remote Desktop Users group.
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USING REMOTE ASSISTANCE
Allows users to request help from experts.
Experts can view or interact with a user’s session.
Users must issue an invitation to the expert.
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 15
ENABLING REMOTE ASSISTANCE
Using Control Panel
Using Group Policy
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CREATING AN INVITATION
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SECURING REMOTE ASSISTANCE
Client can break a Remote Assistance session by pressing Esc.
The user must be present to accept a Remote Assistance session.
Passwords for invitations should be communicated by a different means than the invitation itself.
Invitations should be issued for as short a period of time as possible.
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SUMMARY
MMC is the primary system administration tool for Windows Server 2003.
MMC can be used to manage remote systems by the redirection of a snap-in.
Remote Desktop for Administration allows for the same administration of a server from a remote location as if the administrator were logged on to the local console interactively.
Remote Assistance is a tool that enables users to request assistance from an expert, who can then connect to the user’s computer and either view the user’s actions or take over operation of the system.