10th annual native american human resources conference€¦ · discussions. there is no doubt that...

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10th Annual

Native American

Human Resources

Conference

January 20th - 21st, 2020

The Palms Casino Resort

Las Vegas, NV

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Registration & Networking Breakfast in Ballroom 4, 5, 6

Justin O’Connor

President

Native Nation Events

7:30-8:30 AM

8:30-8:45 AM

8:45-9:45 AM

General Sessions in Ballroom 1, 2, 3

Welcoming Remarks & Conference Co-Chair Remarks in Ballroom 1, 2, 3

Pat Jewell

Lead Consultant

Tribal First

The E=O vs. E+R=O Debate!

Monday, January 20th

• Deciding today to take charge of your R and owning your day!

• Events that offer you a new assignment and a chance to move up the ladder.

• The power of the present and how we easily lose our focus.

• Unlocking locked doors that could be only a small pivot away.

• The “chipping factor” and the power of simplicity and clarity.

• The X factor mindset and deciding your outcome.

• The ship of Theseus and growth.

Sign-up sheets for one-on-one meetings will be made available at the registration desk

Delegates are encouraged to meet with our sponsors and exhibitors for one-on-one meetings throughout the event

in a designated area. Sign-up sheets will be available starting on Monday, January 20th at the registration desk for

you to schedule a time to meet. This is a perfect time to execute what you learn throughout the day so come

prepared with questions. These meetings are completely voluntary and for all delegates who participate in a

minimum of two (2) one-on-one meetings, you will be entered into a Grand Prize drawing where two winners

will receive a $100 AMEX gift card!

Cynthia Pierce

Vice President, National Group Accounts

Native American Business

Mutual of America

Jim Stroker

Coach


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10:45—11:15 AM Morning Networking Break in Ballroom 4, 5, 6

What should tribes and their commercial enterprises expect to see in 2020? Please join us to learn about the latest

developments in D.C and how they impact the administration of employee benefit plans. What provisions are still

enforceable, which provisions will most likely be repealed and what are some strategies tribes should consider to

remain in compliance with the ACA?

• How will election results affect the future of the ACA? What should we expect?

• IRS enforcement of the ACA- The new, the bad and the ugly.

• New state individual mandates- How are tribes and tribal members impacted?

• How will the new Mental Health and Substance Abuse rules help tribes?

• Other federal benefit laws that impact tribes and their commercial enterprises.

9:45—10:45 AM 2020: The Latest on The Affordable Care Act and Other Benefit Updates

Liliana Salazar

Chief Compliance Officer –Western Region

HUB International Insurance Services, Inc.

Presenter:

General Session in Ballroom 1, 2, 3

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12:15—1:15 PM Networking Lunch in Ballroom 4, 5, 6


11:15—12:15 PM Employee Engagement & Recognition— Recognize Your Full House & Boost

Your Bottom Line

• How is your organization engaging a full house of diverse employees?

• What are the driving factors of your employees’ engagement and how can their disengagement affect your

enterprise?

• How do you inspire disengaged employees to create a unified, productive team?

• Discuss rewards and recognition in a multigenerational workforce. One thing common across all generations is

the need for employees to feel their contributions are valued and recognized.

• How are you recognizing your people? Discuss strategic shifts, trends and new technologies that are reducing

turnover and absenteeism, reinforcing desired behaviors and rallying employees in ways that result in

outstanding guest experiences.

JC Ayers

Vice President of Human

Resources

Seminole Hard Rock

Casino and Hotel

Presenters:

Jim Brown

Vice President of Sales

CSI Stars

Moderator: Lori McKnight

Vice President of Recognition

CSI Stars

Jeannie Cloud

Director of Human Resources

Casino del Sol

Jacqueline Martinez

Guest Services Manager

Casino del Sol

Sandy Bartlett


Avi Resort & Casino


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1:15—2:00 PM Breakout Sessions

Track A in Ballroom 1, 2, 3

Pat Jewell

Lead Consultant

Tribal First

Moderator:

David Rees

Executive Director - Cyber

and Technology Solutions

RKH Specialty

Tribal First

Alex Ricardo

Breach Response Sales;

Technology Media & Business

Beazley Technology

Tribal First

Track B in Harper A, B, C, D

Navigating the Pitfalls of Cyber Security & HR’s Role in Mitigating Exposure

• In the ever changing landscape of Information Technology, the need for heightened awareness of the cyber

issues facing the Tribal Nations is paramount to the success of all tribal communities and their ongoing

business and governmental operations.

• This session will provide an overview for the HR professional covering general cyber risks in terms of privacy

exposures and best practices, as well as a discussion of the cyber insurance market.

Hiring & Onboarding— How to Incorporate New Employees Into Your Team

• How do you attract, select and retain qualified employees in a competitive marketplace? What are some of the

hiring challenges and new techniques and technology to use?

• Does your organization have an effective recruiting strategy? Does it take into consideration the multiple

generations in the workforce and digital strategies?

• It’s important to have a process in place to ensure managers are hiring the right person for the job and not

someone based on politics or their personal preferences.

• Why do employee referrals tend to work out more, and how do you initiate an employee referral program?

• What onboarding and training procedures are in place? The onboarding experience matters to maintain

employee retention.

• How to align company values during the onboarding experience, to improve new employees' opportunities to

acclimate and succeed in their jobs.

• It’s essential for HR professionals to understand the organizational culture and political dynamics to avoid

potential conflicts.

• Understanding the true cost of turnover is vital for HR managers. Re-training employees is cheaper than hiring

new employees.

Virginia (Sprague) Vanderband

Director of Training

Gun Lake Casino

Presenters: Elise Campbell

Executive Director of Human Resources

Navajo Nation Gaming Enterprise

Ruth Harjo


Prairie Band Casino & Resort

Presenters:

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Tribal Health Plan Data & Untapped Health Plan Savings

• This session will be an informative discussion about tribal health plan data and analysis.

• More than just statistics, attendees will learn about the differences between tribal health claims vs. non-tribal

and get insights into where there are untapped opportunities for health plan savings.

Presenters:

Carrie Brose

Senior Technical Consultant

HMA—Healthcare Management

Administrators, Inc.





Creative Ways to Reward, Attract & Retain Talented Key Personnel: Retirement Plan

Strategies

• 457(f) deferred compensation plans for Tribal entities.

• 457(b) deferred compensation plans for nonprofit organizations.

• New comparability 401(k) and 403(b) plans.

Cynthia Pierce

Vice President, National Group Accounts

Native American Business

Mutual of America

Presenter:

2:45—3:15 PM Afternoon Networking Break in Ballroom 4, 5, 6

Anne O'Keefe Jackson

Human Resources Director

Jackpot Junction Casino Hotel

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Presenter: Brian Noble

Executive Director

Peacemakers

3:15—4:00 PM Taking Advantage of Trends in Pharmacy to Enable Better Access to Healthcare

for your Enrolled Populations

• Current pharmacy trends – how they are directly impacting Native American communities, and why it’s im-

portant to understand them. These include the advent of pharmacogenomics and personalized medicine, mental

health, and therapies improving care and decreasing costs by optimizing drug therapy to individuals’ unique

genetic makeups.

• Over the last 20 years, two trends have made pharmacists’ role more important: The rise in chronic diseases like

diabetes, which must be carefully managed and the growing number of specialty drug therapies that offer hope

and life for people with serious diseases, yet often have devastating side effects and hard-to-follow treatment re-

gimes. The role of a pharmacist is key, especially for populations that have less access to good healthcare options,

including pharmacies.

• A Case Study: One Native American resort struggled to provide effective healthcare for their large employee

population and dependents due to the poor access of quality care in their area. Over four years, their onsite

health and wellness program generated more than $6.4 million in total net savings. And upon implementing a

340B Drug Pricing Program, onsite pharmacy prescription savings rose to more than $42,700 per month.

• Generating hope - have you ever asked yourself - how do I manage people through tension and bring them to a

place of hope?

• Brian Noble will walk you down a simple path of creating hope on teams. He firmly believes that a culture of

peace will be the most productive for your organization. When employees are coached to have peace in their

work environment they will have hope in their future.

• When you leave you will be inspired, challenged, and a better leader.

Mentoring Your Employees & Staff Through Workplace Tension 4:00—5:00 PM

5:00 PM Monday’s Sessions Conclude

Presenter: Greg Baker

Vice President, Pharmacy

Premise Health

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Tuesday, January 21st

8:30—9:15 AM


State and Federal Employment Law Update: What it Means for Your Tribal

Government and Enterprises

• Federal and State law – what applies in Indian Country and how?

• What are the critical issues and recent developments HR managers should know about?

• FMLA update – what are the latest changes? What steps need to be taken to ensure your department is

compliant while protecting your enterprise?

• Understanding the Fair Labor Standards Act (FLSA) and how it applies to your tribal enterprises.

• What should you consider when drafting policies and negotiating agreements? How can sovereignty be

protected?

• Discuss potential liability in the termination process. When and why is documentation needed? When is it time

to contact your legal department or outside counsel?

• Do you have guidelines in place to protect transgender employees?

Registration & Networking Breakfast in Ballroom 4, 5, 6 7:30-8:30 AM

Presenter: Scott A. Wilson

Attorney

Law Office of Scott A. Wilson

9:15—10:00 AM

The Framework to Developing the You That Thrives & Performs

With Energy, Enthusiasm & Passion

• Come and in one hour start the most important exercise you can perform!

• Gathering the information to compose your “Who am I” statement.

• Are you living in alignment to your truth, values and principles?

• Can you maintain your truth when the environment shifts from safe to hostile?

• The 3 circles and your future.

Jim Stroker

Coach


Presenter:

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10:00—11:15 AM Small Group Roundtable Discussions in Ballroom 4, 5, 6

Taking a break from our larger sessions, delegates will gather into small group, moderator-led roundtable

discussions. There is no doubt that some of the best learning comes directly from peer-to-peer discussions, as it is

common to find your colleagues experiencing similar successes and challenges.

Here is how it will work: In the next 75 minutes, we will run two consecutive sessions each approximately 35-40

minutes. Attendees will break out into small groups (10-12 participants) and be placed with an expert moderator

who will kick off the discussion. We want to give you the opportunity to participate in each discussion, so each

Small Group Roundtable Discussion will be repeated two times. They’re designed specifically to allow for more

personal interaction and the chance to exchange ideas, solutions and yes even business cards! You will be able to

participate or just listen to your peers from around the country offer up ideas and suggestions that you can bring

back to your tribe or organization.

This is your conference, so you will decide what topics will be featured! We will reach out to every registered

attendee to complete a short, pre-conference survey asking specifically what topics are relevant, and what

knowledge they are looking to gain by the end of the conference.




Pharmacy Benefit Management Basics & Population Health Management Programs

• What is a PBM?

• How does a PBM benefit the health plan?

• How does a PBM get paid?

• What is 340B?

• Leveraging your supply chain.

• What is population health management?

• Using Population Health Management to reduce health care costs of members and improve the health of plan

members.

• Supporting your health center's 340B program through integrated care management in you population health

management program.

Kyle Johnson

Vice President of Sales

ClearScript

Presenters: Victoria Ferris

Senior Vice President of Sales

Overture Health Care

Product Demonstration—NEOGOV

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1:00—1:45 PM


12:00—1:00 PM Networking Lunch in Ballroom 4, 5, 6

Breakout Sessions

Compensation, Benefits & Performance Management

• Discover the importance of aligning performance management with total compensation. What are the current

trends in compensation and performance management?

• Wages are a big consideration in attracting and retaining employees. Are you evaluating your organization’s

compensation practices to determine whether raising wages will contribute positively or negatively to its

bottom line?

• Understand compensation components and determine whether adjustments will lead to positive business

outcomes.

• What are the latest trends when it comes to benefits packages? How do you maximize your benefits program?

• How to use job descriptions to drive performance alignment and establish performance goals.

• How does a company assess their own performance management process and determine if a more effective

process is needed? An emerging trend is to have more frequent conversations about performance rather than

the standard one conversation per year.

• Define beneficial organization metrics for incentive plans.

Marion Lebsock

Assistant General Manager

Gun Lake Casino

Presenters:

JC Ayers

Vice President of Human Resources

Seminole Hard Rock Casino and Hotel

Miriam Beltran-DelRio

Director of Compensation & Benefits

San Manuel Band of Mission Indians


Presenters: Jenna Eastman

Head of Customer Success

Beekeeper

The Unconnected Workforce: HR's role in Communicating & Improving Operations and Cul-

ture in Today's World

• Rapid innovation in the technology landscape has changed the way you interact with employees. These new

methods from recruiting, retaining, and communicating have developed a fragmented and unconnected

workforce and left some organizations confused about how their culture should look.

• How do you bridge the gap between digital and non-digital generations?

• This session will provide a deep dive into company culture facts and figures and look at how technology can

help improve culture in addition to provide amazing operational benefits.


Jerrod Murr

Co-Founder/CEO

Paradigm Shift

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Breakout Sessions 1:45—2:30 PM

Creating a Culture of Excellence

Our greatest desire is to lead with excellence. Or at least it should be. We desire for our employees to do more, be

more, grow more and find inspiration. We must have a passion to live up to our full potential and it should be our

goal to create a culture that facilitates that same passion within the employees we serve.

• How can we lead by example to inspire employees to live up to their full potential?

• What are a few KEY things we can change right now that will make the greatest impact on our companies’

culture?

• How do mindsets, surroundings and honor play a role in achieving a culture of excellence?

Presenters:

Robert Nicolls

National Director of Sales & Marketing

GITW Benefits

Derek Talley

National Director of Sales & Marketing

GITW Benefits


Stillness is the Key to Thriving

• Practicing Mindfulness.

• Tools to keep calm in daily pressure situations.

• Ways to heighten your awareness and intuition.

• Basic/simple meditations and breathing techniques.

• Enabling yourself to conquer your temper and stress in 30-60 seconds.

• Power of journaling.

• Grounding and balancing your energy and nervous system everyday.

• Power of nature.

• Healthy alternate tools to blow off steam and relax other than chemicals and substances.

Presenter:

Maria Salvatore

CEO/Founder

Marielle Yoga & Wellness, LLC

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The Impact of Stress & Burnout in the Workplace & How To Recover One’s

Joy & Passion For Work

• It’s estimated that poor worker health is costing U.S. corporations more than $100 billion a year in medical costs,

lower productivity, absenteeism and turnover. Organizations can lessen the impact by promoting physical and

mental health strategies.

• Discuss the impact mental health is having in the workplace and the challenges and solutions to what many are

calling an epidemic. Stress, depression, anxiety and other mental health problems may contribute to an

employee's increased absenteeism, lateness, and overall drive to do well and succeed in a company.

• How does one recover their enthusiasm for work? What is the personal potential of taking one’s burnout,

finding the gift in it, and moving to a new level of joy and passion for work?

Presenter: Dr. Alan Shelton

Medical Director

Puyallup Tribe of Indians



3:00—4:00 PM Managing Bullying, Harassment & Difficult People in the Workplace

• Learn how to identify toxic behaviors in the workplace and the legal procedures to mitigate the effects of toxic

employees.

• What is the organizational impact of toxic behaviors in the workplace?

• Does your organization have a strong culture that reinforces expectations, standards, rules and acceptable

behavior? Is it communicated effectively?

• People are your most important asset, and it’s important to create and foster an atmosphere free from

harassment, intimidation, insult or other discriminatory conduct.

• How do you define sexual harassment in the workplace?

• How do you confront workplace harassment and bullying? It’s important that HR personnel and management

can resolve conflict and receive the proper anti-discrimination and harassment policy training.

Presenters:

Ronald Vargas

Vice President of Human Resources

Cache Creek Casino Resort

Lynn Faraca-Bond

Vice President of Talent Infrastructure

San Manuel Band of Mission Indians

2:30—3:00 PM

Elise Campbell

Executive Director of Human Resources

Navajo Nation Gaming Enterprise

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4:00—5:00 PM


Leadership Training & Development—How to Best Prepare for Positions of

Leadership

5:00 PM EXHIBITOR RAFFLE DRAWING

Followed by

NATIVE NATION EVENTS’ GRAND PRIZE DRAWING

***Winners must be Present to win***

5:00 PM Tuesday’s Sessions Conclude

• With the integration of human resources and training within many tribal organizations, it’s beneficial to focus on

the training aspect of what you do.

• Discuss best practices for training tribal members for positions of leadership.

• Share and discuss different orientation programs for management training.

• Have you implemented effective training techniques that will help keep trainees interested?

• Leaders need to learn how to embrace their organization’s core values and respond to differences, limited

resources and poor communication.

• How do you integrate your tribal culture with your workplace culture, which may include a non-tribal

workforce?

• How has training changed in the 21st century? Some training professionals still use the sit and lecture method,

but training must be adapted to keep pace with younger generations. K-12 students today learn in virtually

collaborative environments, and professionals must learn to do the same.

• The Art of L.E.A.D.E.R.ship - define leadership, understand the difference between a boss and a leader, and

recognize that employee pride is more important than management privilege.

Virginia (Sprague) Vanderband

Director of Training

Gun Lake Casino

Presenters:

Jerrod Murr

Co-Founder/CEO

Paradigm Shift

Lonnie Bridges

Director of Training & Guest Experience

Paragon Casino Resort

Erin Stresow

Training and Development Specialist

Mille Lacs Band of Ojibwe

Erica Manuel

HDS (Harrah’s Development System) Supervisor

Harrah's Ak-Chin Casino

10th annual native american human resources conference€¦ · discussions. there is no doubt that...

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