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    BusinessResearch Methods

    William G. Zikmund

    Chapter 12:Experimental Research

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    Experiment

    A research investigation in which conditions arecontrolled

    One independent variable is manipulated(sometimes more than one)

    Its effect on a dependent variable is measured

    To test a hypothesis

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    Basic Issues of Experimental

    Design Manipulation of the Independent Variable Selection of Dependent Variable Assignment of Subjects (or other Test

    Units) Control Over Extraneous Variables

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    Experiment Treatment

    Alternative manipulations of the

    independent variable beinginvestigated

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    Independent Variable

    The experimenter controls independentvariable.

    The variables value can bemanipulated by the experimenters to

    whatever they wish it to be.

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    Manipulation of Independent

    Variable Classificatory Vs. continuous variables Experimental and control groups Treatment levels More than one independent variable

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    Experimental Treatments

    The alternative manipulations of theindependent variable being investigated

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    Dependent Variable

    Its value is expected to be dependenton the experimenters manipulation

    Criterion or standard by which theresults are judged

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    Dependent Variable

    Selection e.g... sales volume, awareness, recall,

    Measurement

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    Test Units

    Subjects orentities whoseresponse to theexperimentaltreatment aremeasured orobserved.

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    Two Types of Experimental

    Error Constant errors Random errors

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    Establishing Control

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    Physical Control

    Holding the value or level of extraneousvariables constant throughout the course ofan experiment.

    Statistical Control Adjusting for the effects of confounding

    variables by statistically adjusting the valueof the dependent variable for each

    treatment conditions.Design Control Use of the experimental design to control

    extraneous causal factors. Eg. Demand

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    Demand Characteristics

    Experimental procedures that intentionallyhint to subjects something about the

    experimenters hypothesis

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    Demand Characteristics

    Guinea pig effect

    Hawthorne effect

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    Field versus

    Laboratory Experiments

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    Field Vs. Laboratory Experiment

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    Laboratory Experiment Field Experiment

    Artificial-Low Realism

    Few ExtraneousVariables

    High controlLow Cost

    Short Duration

    Subjects Aware ofParticipation

    Natural-High Realism

    Many ExtraneousVariables

    Low controlHigh Cost

    Long Duration

    Subjects Unaware ofParticipation

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    Control Groups

    Isolateextraneousvariation

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    When does an Experiment haveInternal Validity?

    Internal Validity - The ability of anexperiment to answer the question whetherthe experimental treatment was the solecause of changes in a dependent variable

    Did the manipulation do what it was supposedto do?

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    Factors Influencing Internal

    Validity History Maturation Testing Instrumentation Selection Mortality

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    Isolating Extraneous Variation

    with a Control Group History Effects Maturation Effects Mortality Effects

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    Type of Extraneous Variable Example

    History - Specific events in theenvironment between the Beforeand After measurement that arebeyond the experimenters control

    Maturation - Subjects changeduring the course of the experiment

    Testing - The Before measure alerts

    or sensitizes subject to nature ofexperiment or second measure.

    A major employercloses its plant intest market area

    Subjects becometired

    Questionnaire

    about the traditionalrole of womentriggers enhancedawareness of womenin an experiment.

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    Instrument - Changes in

    instrument result in response bias

    Selection - Sample selectionerror because of differentialselection comparison groups

    Mortality - Sample attrition; somesubjects withdraw from experiment

    New questions about

    women are interpreteddifferently from earlierquestions.

    Control group andexperimental group isself-selected groupbased on preference forsoft drinks

    Subjects in one groupof a hair dying studymarry rich widows andmove to Florida

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    How can Internal Validity

    Increase?

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    Increasing Internal Validity

    Control group

    Random assignment

    Pretesting and posttesting

    Posttest only

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    What are the Different Basic

    Experimental Designs?

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    Quasi-Experimental Designs

    One Shot Design (After Only) One Group Pretest-Posttest Static Group Design

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    One Shot Design (After Only) X O 1

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    One Group Pretest-Posttest

    O 1 X O 2

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    Three Good Experimental Designs

    Pretest - Posttest Control Group Design

    Posttest Only Control Group

    Solomon Four Group Design

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    Pretest-Posttest Control Group Design

    Experimental Group R O 1 X O 2

    Control Group R O 3 O 4

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    Posttest Only Control Group

    Experimental Group R X O 1

    Control Group R O 2

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    One-Shot DesignInternal Validity Problems

    History weak

    Maturation weak

    Testing not relevant

    Instrumentation not relevant

    Selection weak

    Mortality weak

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    One-Group Pretest-PosttestInternal Validity Problems

    History weak

    Maturation weak

    Testing weak

    Instrumentation weak

    Selection controlled

    Mortality controlled

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    Static-Group DesignInternal Validity Problems

    History controlled

    Maturation possible source of

    concern

    Testing controlled

    Instrumentation controlled

    Selection weak

    Mortality weak

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    Pretest-Posttest Control

    Internal Validity Problems History

    controlled

    Maturation controlled

    Testing controlled

    Instrumentation controlled

    Selection controlled

    Mortality controlled

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    Solomon Four-Group Design

    Internal Validity Problems History

    controlled

    Maturation controlled

    Testing controlled

    Instrumentation controlled

    Selection controlled

    Mortality controlled

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    Posttest-Only Control

    Internal Validity Problems History

    controlled

    Maturation controlled

    Testing controlled

    Instrumentation controlled

    Selection controlled

    Mortality controlled

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    Solomon Four Group Design

    Experimental Group 1: R O 1 X O 2Control Group 1: R O 3 O 4Experimental Group 2: R X O 5 Control Group 2: R O 6

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    Advanced Experimental Designs areMore Complex

    Completely randomized Randomized block design Latin square Factorial

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    Completely Randomized Design

    An experimental design that uses a random process to assign subjects (test units) and

    treatments to investigate the effects of onlyone independent variable.

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    Completely Randomized Designs

    Average minutesshopper spendsin store

    Control:no music

    Experimentaltreatment:slow music

    Experimentaltreatment:fast music

    16 18 12

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    Independent Variable A

    Group A Group B Group C

    Level 1 Level 2 Level 3

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    Completely Randomized Design

    With a pretest posttest

    Group A R O 1 X1 O2

    Group B R O 3 X2 O4

    Group C R O 5 X3 O6

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    With a posttest

    Group A R X 1 O1

    Group B R X 2 O2

    Group C R X 3 O3

    Completely Randomized Design

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    Randomized Block Design

    An extension of the completely randomized

    design in which a single extraneous variablethat might affect test units response to thetreatment has been identified and the effects

    of this variable are isolated by blocking outits effects.

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    Independent Variables

    Control:no music

    Experimentaltreatment

    slow music

    Experimentaltreatment:fast music

    Mornings andafternoons

    Evening hours B l o c

    k i n g v a r i a

    b l e

    Randomized Block Design

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    Factorial Design

    An experiment that investigates the

    interaction of two or more variables on asingle dependent variable.

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    Independent Var i abl e 1

    No Music

    cart signs

    Slow Music Fast MusicNo Music

    Grocerycart signs

    I n d

    e p e n

    d e n

    t V a r i a

    b l e 2

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    Price Red Gold

    $25 Cell 1 Cell 4$30 Cell 2 Cell 5$35 Cell 3 Cell 6

    Package Design

    Factorial Design -- Roller Skates

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    Effects

    Main effect The influence of a

    single independentvariable on adependent variable.

    Interaction effect The influence on a

    dependent variable bycombinations of twoor more independentvariables.

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    Men

    Women

    Ad A Ad B

    65

    65

    70 60

    Main Effectsof Gender

    Main Effects of Ad

    >

    2 x 2 Factorial Design

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    100

    9080

    70

    60

    50

    40

    3020

    10 Ad A Ad B

    Interaction Between Gender andAdvertising Copy

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    Level 1 Level 2

    Level 1

    Level 2

    Group A

    Group DGroup C

    Group B

    I n d e p e n

    d e n

    t

    V a r i a

    b l e 2

    Independent Variable 1

    2 2 F t i l ith P t t

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    Group A R O 1 X11 O2

    Group B R O 3 X21 O4

    Group C R O 5 X12 O6

    Group D R O 7 X22 O8

    2 x 2 Factorial with a PretestPosttest

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    Group A R X 11 O1

    Group B R X 21 O2

    Group C R X 12 O3

    Group D R X 22 O4

    2 x 2 Factorial Design with a

    Posttest Measure

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    A Test Market Experimenton Pricing

    Sales in Units (thousands)

    Regular Price$.99

    1301188784

    X1=104.75X=119.58

    Reduced Price$.89

    145143120131

    X2=134.75

    Cents-Off CouponRegular Price

    1531299699

    X1=119.25

    Test Market A, B, or CTest Market D, E, or FTest Market G, H, or ITest Market J, K, or L

    MeanGrand Mean

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    Latin Square Design

    A balanced, two-way classification schemethat attempts to control or block out the

    effect of two or more extraneous factors byrestricting randomization with respect to therow and column effects.

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    1 2 3

    1 A B C 2 B C A3 C A B

    Order of Usage

    S U

    B J E C T