1 what students need to know from the national student survey 17 june 2010 sami benyahia, director
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What Students Need to Know from The National Student Survey
17 June 2010
Sami Benyahia, Director
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What I am going to talk about
The National Student Survey
What students need to know
How they can use the NSS to help inform their choice
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We all have different expectations
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Managing expectations
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What is the National Student Survey is and its purpose
A national survey of UK final year undergraduate students
Data publically available
For prospective students to choose where/what to study
A rich source of information for institutions
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The scope of the NSS
150 HEIs and 120 FE Colleges (HE in FE)
400,000 students annually
More than 6 in 10 students took part
Base: NSS 2009
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The NSS is about the Student learning experience
Teaching on my course
Assessment and feedback
Academic support
Organisation and management
Learning resources
Personal development
Overall satisfaction
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Where are the results: Unistats
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Universities’ websites
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League tables
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What the NSS reveals
High levels of overall satisfaction
Some improvements over the years
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Teaching on my Course
Assessment & Feedback
Organisation & Management
Academic Support
Personal Development
Learning Resources
Overall Satisfaction
Overall NSS results 2005 - 2009% Agree
60%
70%
80%
2005 2006 2007 2008 2009
Overall satisfactionLearning resources
Assessment and feedback
Organisation and management
Academic support
Personal development
Teaching on my course
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Students view HE courses very positively
Students are generally satisfied with their courses
Over 80% students say ‘Overall, I am satisfied with my course’
Students positively evaluate all aspects of teaching and learning
No element of teaching quality is evaluated negatively
Source: The National Student Survey Findings, Paula Surridge, Department of Sociology, University of Bristol
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A diverse HE sector
Students on sandwich courses more satisfied with the quality of their courses than full-time students
Large variations according to subject of study
But no clear divide between Science and Arts & Humanities
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Less enthusiasm about Assessment/Feedback
Assessment and Feedback is least positively evaluated
Older students more positive about Assessment and Feedback
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Age matters
Older students more positive about Teaching and Learning
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Disability
Students with dyslexia less satisfied with their courses
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Ethnicity
Students from Asian ethnic backgrounds less positive about their courses than white students
Students from black ethnic backgrounds more positive about Assessment and Feedback and Organisation and Management
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Size matters
Students in small institutions more positive about Teaching and Learning
…more positive about Academic Support
…more positive Personal Development.
…more satisfied with the overall teaching quality
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Regional divide
Students in the London area less satisfied
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87%
79%
83%
82%
Teaching on my course (% agree)
Base: c.223,000 NSS respondents, fieldwork January – April 2009
Staff are good at explaining things
Source: Ipsos MORI
Staff have made the subject interesting
Staff are enthusiastic about what they are teaching
The course is intellectually stimulating
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70%
72%
58%
63%
57%
Assessment and feedback (% agree)
Base: c.223,000 NSS respondents, fieldwork January – April 2009
The criteria used in marking have been clear in advance
Source: Ipsos MORI
Assessment arrangements and marking have been fair
Feedback on my work has been prompt
I have received detailed comments on my work
Feedback on my work has helped me clarify things I did not
understand
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72%
81%
69%
Academic support (% agree)
Base: c.223,000 NSS respondents, fieldwork January – April 2009
I have received sufficient advice and support with my
studies
Source: Ipsos MORI
I have been able to contact staff when I needed to
Good advice was available when I needed to make study
choices
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77%
69%
69%
Organisation and management (% agree)
Base: c.223,000 NSS respondents, fieldwork January – April 2009
The timetable works efficiently as far as my activities are
concerned
Source: Ipsos MORI
Any changes in the course or teaching have been
communicated effectively
The course is well organised and is running smoothly
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81%
85%
76%
Learning resources (% agree)
Base: c.223,000 NSS respondents, fieldwork January – April 2009
The library resources and services are good enough for my needs
Source: Ipsos MORI
I have been able to access general IT resources when I needed to
I have been able to access specialised equipment, facilities
or room when I needed to
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78%
81%
78%
Personal development (% agree)
Base: c.223,000 NSS respondents, fieldwork January – April 2009
The course has helped me present myself with confidence
Source: Ipsos MORI
My communication skills have improved
As a result of the course, I feel confident in tackling unfamiliar problems
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More information and data available
http://www.hefce.ac.uk/learning/nss/data
http://www.hefce.ac.uk/pubs/rdreports/2006/rd22_06
http://www.heacademy.ac.uk/ourwork/supportingresearch/nss
http://www.unistats.com
http://www.ipsos-mori.com/nss
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Thank youFor further information [email protected] 8861 8148
© 2010 Ipsos MORI – all rights reserved