1 Welcome to Interop 2015! 2 A must-have compliment to your traditional network monitoring solution. Brian Chee, IDG InfoWorld Editor PathSolutions TotalView These are the tools that point the way to the data centers, clouds, and applications of tomorrow. They are the innovations that are changing the way we work and do business. Doug Dineley, Executive Director of InfoWorld Test Center 3 What Makes Us Different? Interior TotalView Delivers Complete Visibility of the Network Infrastructure: Broad: All ports on all routers and switches within the entire infrastructure. Continuous: Performance and health collected every 5 minutes. Deep: 18 different error counters collected and analyzed. 4 Our 2015 Release, TotalView 6, Advances Root-Cause Troubleshooting to the Next Level With more network knowledge, depth and intelligence problems are identified and resolved faster than ever before. 5 TotalView 6 Its All About Pre-Troubleshooting Pre-Troubleshooting 1. Actively preventing problems from existing. 2. Proactive root-cause troubleshooting. 3. Identifying network issues BEFORE they become network problems. Instead of waiting for your users to tell you theres a network problem, why not stay ahead of them and address the issues before they become problems? 6 TotalView 6 Features 7 Real-Time Monitoring Goes Broad and Deep with Multiple Map Views Critical links and devices in your infrastructure are monitored every 5 seconds. Supports any number of maps for any number of locations. Web-map dynamically updates to show live status and availability. 8 Inventory Management Has Never Been Easier and Its All Automated For any make/model of device discovered on your network, the serial number, manufacture date, along with firmware and software OS revisions are now reported on the inventory tab. Each interface is queried for CDP and LLDP information and displays exactly what device and OS version is connected to that switch/router interface. This provides more insight into whats connected to your network than ever before. 9 Network Health Has Gotten an Upgrade User changeable widgets can be displayed inside or outside of the health tab. You decide the type of widget and how you want information presented. Each widget auto-updates automatically. Monitoring has never been easier with these visual, customizable network performance indicators. 10 Advanced Call Quality Analysis for Your Network or in the Cloud If DSCP is lost during a test, TotalView displays when it was lost so it can be correlated with network events to determine the cause. If packets arrive out of order, TotalView tracks when it occurred. TotalViews Call Simulator provides even more call quality information to make root-cause troubleshooting faster and easier. TotalView auto-registers remote agents, making it easier to find them as they are deployed across a network. 11 Weve Got Lots Of Exciting Things To Show You And Talk About And some fun items to give away 12 All of Our Theater Sessions Feature TotalView Customers 13 Learn from TotalView Customers as They Talk About their Network Issues Guided by Brian Chee, Senior Contributing Editor to InfoWorld Network Product reviews, the founder and manager of the Advanced Network Computing Laboratory at the University of Hawaii School of Ocean and Earth Science and Technology, and a long-time InteropNet NOC team member, each session features a one-on-one conversation with one of our customers. 14 Attend All the Sessions and Learn How Steve Winter, IT Director for Apttus, an SaaS application provider that is part of the Salesforce 1 Platform, supports a fast, growing cloud-based network with PathSolutions TotalView. 15 Attend All the Sessions and Learn How Brian Miller, Special Projects and Escalation Manager for Packet Fusion, the top ShoreTel reseller in the U.S., uses TotalView to ensure the quality of their customers VoIP calls and networks. 16 Attend All the Sessions and Learn How Joe Price, Director of IT for the Santa Barbara Museum of Art that comprises over 25,000 works of art, uses TotalView to manage and monitor a network that supports over 90 full- and part-time employees and more than 325 volunteers. 17 Attend All the Sessions and Learn How Brian Chee, Researcher at University of Hawaiis School of Ocean and Earth Science and Technology uses TotalView to monitor Station Aloha, the deepest underwater observatory on the planet located three miles below the surface of the Pacific Ocean just north of the Hawaiian island of Oahu. 18 And One Special Bonus Session By Our CTO, Tim Titus Its All About the TotalView: Pre-Troubleshoot Your Problems Away 19 And For Attending One of Our Theater Sessions Dont Forget to pick up your FREE Turtle Tee! 20 Todays Theater Sessions and Times S HOWTIMES S ESSION T ITLES 3 PMNetwork Warrior: A One-Stop Shop for Everything Related to the Network - Joe Price, Director of IT, Santa Barbara Museum of Art 4 PMVoIP Rules: Getting to the Nitty Gritty of Whats Happening with Calls - Brian Miller, Special Projects, Escalation Manager, Packet Fusion 5 PMThe Cloud-Centric Network: How to Achieve Peace of Mind - Steve Winter, IT Director, Apttus 6 PMStation Aloha: Managing a Network 3 Miles Beneath The Oceans Surface - Brian Chee, Researcher at University of Hawaiis School of Ocean and Earth Science and Technology Dont Miss Our Show Us Your Turtle (Tee) Grand Prize Drawing at 6:30! 21 Were Rewarding Turtle Pride Wear Our Turtle Tee on the Exhibit Show Floor! If we see you wearing our shirt and take your picture, you win a $50 cash prize! Prizes are awarded every 1/2 hour during exhibit floor hours and winners photos will be posted on Twitter. Stop by our booth wearing our shirt hour before the exhibit floor closes each day, and be automatically entered into our grand prize drawingprizes include a drone, iPad mini, and GoPro! 22 Show Us Your Turtle (Tee) Grand Prize Drawing is at 6:30 23 Find Out More About Our Solution with the Turtle Challenge Solve any ONE of five problems using TotalView (running on every kiosk monitor) And get a FREE magnet set! 24 To Take the Turtle Challenge 1. Simply Grab a Turtle Challenge flyer from any kiosk or the reception desk. 2. Go to any kiosk monitor TotalView will be running on it. 4. And then pick up your free network magnet set at the reception desk. 3. Pick ONE of the five problems and then find the solution using TotalView. 25 Dont Turtle Your Network 26 Fun Fact(s) About Our Turtle His name is Timmy (the turtle). You will see him all over Interop (check out the back of our booth, hanging banner, sign, and look for him on some T-Shirts). What does it mean to turtle a network? These days most network folks are more like the turtle than they realize as they live in a world where, just like a turtle on its back, they think everything is ok. In reality, their network is actually rife with problems and there are a lot of unhappy users. But they cant see the imminent future that awaits them. No turtles were harmed in the making of this logo. 27 Were Supporting the Sea TurtlesWe Hope Youll Do the Same While Timmy the Turtles plight is imaginary, the dangers sea turtles face are very real. Nearly all species of sea turtles are classified as endangered. This is why we donate to, and are an ongoing supporter of, the Sea Turtle Conservancy, the worlds oldest sea turtle research and conservancy group. Find out more at: 28 There Are Also Some Great Things to See & Do Around Interop 29 Visit the NOC See how we help to manage the performance of the InteropNet with TotalViewno turtling here! 30 Attend One of our Speaking Sessions NOC Root-Cause Network Troubleshooting Tim Titus, CTO & Founder Quickly finding and fixing problems in the network is a requirement for a show that only spans a week. Join this session and learn how the NOC is able to learn about and remedy problems detected in the network before helpdesk tickets get created. Wednesday, April 29, 2 PM NOC Theater InteropNet: Achieving Total Network Visibility Tim Titus, CTO & Founder Troubleshooting network problems can be difficult if the right processes and tools are not employed. Join us in this technical session where we will cover best-practices methodology for solving problems as well as a review of the different types of troubleshooting tools and when to use each type of tool for different problems. Wednesday, April 29, 3 PM Mandalay Bay I 31 If You are Participating in the Interop Passport Program Make sure that you get your passport stamped by us and get our turtle magnet Then, take our TotalView Challenge and get an entire magnet set! 32 More About TotalViewOur Solution for Network Performance 33 It Acts Like Your Network Doctor Problems are identified with recommended fixes. These Network Prescriptions are a joyous departure from the unreadable technobabble that makes up most device error reports. -Brian Chee, Editor, InfoWorld 34 It Deploys Faster Than Any Other Solution It takes less than 12 minutes to install and deploy By minute 13, you are fixing problems. We installed TotalView in less than 5 minutes; and 20 minutes later, the problem my network engineer had been working on for days was discovered and, using the Monitors Prescription Engines recommendations, fixed. City of Winter Park, Florida 35 Its Quickly Able to Troubleshoot the Root-Cause of a Problem The poor quality VoIP call between the CEO and the VP at 9:35am happened because the WAN routers Ethernet port was dropping 8% of the packets due to a duplex mismatch. 36 Its Weather Report Tells You Everything You Need to Know Weather Reportsprovide a holistic view of whats been going on in the last 24 hours, including any issues that have popped up, the top 10 devices for errors, and the top 10 for utilization. - Brian Chee, Review: PathSolutions Solves the Network Monitoring Maze, InfoWorld 37 Its Small Footprint Means Less Support Overhead No bloatware: 6meg download No Java or.NET No external database No separate web server Doesnt fall like a house of cards with OS updates 38 Its All About Pre-Troubleshooting Instead of waiting for your users to tell you theres a network problem, why not stay ahead of them and address the issues before they become problems? - Tim Titus, CTO PathSolutions 39 Total Network Visibility