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Software Support Online:Self-Solve Knowledge SearchHP Software SupportKirk McKee#Software Support Online:Case Manager

HP Software SupportKirk McKee#The HP Services ZoneWeird Las VegasChallenge!

# You could win

#6 June, 2011HP Confidential4How Weird Is Las Vegas?Female Elvis impersonatorsTraffic copsSnake charmersVirginsBrazilian born Medusa Sedusa is one of Las Vegas most colorful:#6 June, 2011HP Confidential5How Weird Is Las Vegas?Female Elvis impersonatorsTraffic copsSnake charmersVirginsBrazilian born Medusa Sedusa is one of Las Vegas most colorful:#6 June, 2011HP Confidential6How Weird Is Las Vegas?Eating marshmallows Stacking playing cardsCollecting stuffed chipmunksAttending Chers nightclub actLas Vegas Bryan Berg is a world record holder for:#6 June, 2011HP Confidential7How Weird Is Las Vegas?Eating marshmallows Stacking playing cardsCollecting stuffed chipmunksAttending Chers nightclub actLas Vegas Bryan Berg is a world record holder for:#6 June, 2011HP Confidential8 You could win

#6 June, 2011HP Confidential9 You could win

#6 June, 2011HP Confidential10There are over 15,000 miles of neon tubing in Las VegasHow Weird Is Las Vegas?True or False?TRUE!#6 June, 2011HP Confidential11Help Begins and ends with HP!How Weird Is Las Vegas?True or False?TRUE!HELP#6 June, 2011HP Confidential12

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Modernizing Your IT environmentDelivering Secure and continuous Data Application Availability Increasing Service Levels Within Budgetary RestraintsTransitioning to Cloud Delivery Models and Reducing Datacenter FootprintHP AddressesYour Challenges:#Software Support Online:Self-Solve Knowledge SearchHP Software SupportKirk McKee#What is Self-Solve?Allows you instant access to the collective knowledge of HP SupportLets you access the HP Knowledge Base for Technical solutions (user guides, knowledge docs, known issues, quick workarounds)Manuals (download, view online)Patches (with detailed info on specific fixes)#But the Support engineers can do that for me!Access info instantly, no waiting for engineersWhile searching for info in one area, you may run into articles in other areas of interest to you, a great way to learnInstant access available 24 x 7#Ok, I'll check it out when I get around to Now that you have just learned how easy it is to conduct a search, try it soon while your memory is freshIn the same amount of time it took you to open a support case, you could have already had the solution from Self-Solve.Impress your management by answering complex questions on HP products. Dont worry we wont tell them where you got the answer ;-)#Call to ActionSpeak to a HP Software Support Professional if you have any questions or need any assistanceStart using HPs Self-Solve Knowledge Search today!# You could win

#6 June, 2011HP Confidential20The HP Services ZoneWeird Las VegasChallenge!

#Mini-Theater ScheduleWednesday, June 8th , 201112:00Application Lifecycle Management on HP SaaS -Antoine Aymer

2:00Jumpstart Private Cloud through Cloud Service Automation Success Eric Moore#6 June, 2011HP Confidential22Mini-Theater ScheduleWednesday, June 8th , 20113:00 Application Security in the Cloud Taylor McKinley

4:00 Knowledge Matters Jim SharpDrive adoption and maximize your ROI

5:00Connect: HP Software Solution Community- Heather Caldwell6:00Knowledge Matters: Customized Training Solutions for Success Jim Sharp#6 June, 2011HP Confidential23Mini-Theater ScheduleThursday, June 9th , 20119:00 Leveraging the Value of the IT Performance Suite Andy Cheong

10:00 Simplified: HP Software Premier Services Christina Gentile

11:00Application Lifecycle Management on HP SaaS -Antoine Aymer

12:00IT Transformation and Cloud Computing as Part of Your Hybrid Delivery Strategy Louise Ng/Ulrike Halmer#6 June, 2011HP Confidential24

25Las Vegas, NevadaJune 6th-10th

###The HP Services ZoneWeird Las VegasChallenge!

#The HP Services ZoneWeird Las VegasChallenge!

#News-endingWeemWeem's Album201024137.227eng - iTunNORM 000002F4 0000020B 00002EE7 00001C1D 00000772 000006D6 00007E07 00007615 000006D6 00000724eng - iTunSMPB 00000000 00000210 000006F1 00000000001034FF 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000