1 s ystems analysis laboratory helsinki university of technology opinions-online platform for global...

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S ystemsAnalysis LaboratoryHelsinki University of Technology

Opinions-Online

Platform for Global Participation, Voting, Surveys and Group Decisions

http://www.opinions-online.com

Design: Raimo P. HämäläinenProgramming: Reijo Kalenius

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Surveys on the web

• Fast, easy and cheap

• Hyperlinks to background information

• Easy access to results

• Results can be analyzed on-line

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Creating a new session

• Browser-based generation of new sessions

• Fast and simple

• Templates available

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Possible questions

• Survey section

• Best/worst

• Ranking

• Rating

• Approval

• Written comments

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Survey section

• Multiple single choice questions

• Unrestricted number of alternatives

• Also used to select user groups in results

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Choose best/worst

• Participant chooses the best/worst of the alternatives

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Ranking

• Participant ranks all or some of the best alternatives

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Multiattribute rating

• Numerical values for different attributes

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Approval voting

• The user is asked to pick the alternatives that he/she can approve

• Often better than a simple “choose best” question when trying to reach a consensus

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Comments

• Participant can write anonymous comments

• The comments can be accessed by opening the link on the results page

• Gathering comments that are visible only to the session’s administrator is also possible

• You can write a message that is placed before the comment field

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Open sessions

• Unrestricted participation

• Risk for multiple submissions by one user

• The questionnaire can be located on your own homepages, where you can also have links to results, homepages for different candidates and alternatives, etc. You can also edit the questionnaire if you wish.

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Sessions with access restrictions

• By: Registration, domain, e-mail list

• The participants have a username and password

• The system sends passwords by email if an email-address list is specified

• Users previous submission is replaced by the newest one -> Opinion barometer

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Viewing the results

• In real-time

• In selected user groups

• Public or restricted access

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Examples of use

• Course evaluation (universities,schools,seminars)

• Customer satisfaction survey

• Gathering marketing opinions

• Teledemocracy - citizens’ participation

• Organisation’s internal surveys

• Website feedback forms

• Etc, etc.

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Reference applications

• Course evaluation http://www.hut.fi/Yksikot/SAL/webopetus.html

• @2000+ Tv-program http://www.yle.fi/2000+

• HITA members survey http://www.hetky.fi

1 s ystems analysis laboratory helsinki university of technology opinions-online platform for global...

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