1. presenters mieke mellars ● hume libraries, coordinator – library operations irene o’neill...
TRANSCRIPT
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Presenters
Mieke Mellars
● Hume Libraries, Coordinator – Library Operations
Irene O’Neill
● Hume Libraries, Librarian
Sallyanne English
● Alannah and Madeline Foundation, eSmart Libraries
Program Manager
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What is eSmart Libraries?
• Online system with a roadmap
• Library staff and library community
• Knowledge and skills
• Smart, safe and responsible
• Online and using digital technology
• Behaviour change initiative for cybersafety and wellbeing
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Presentation objectives• Why eSmart?
• How to begin the eSmart journey
• Overview of the eSmart Framework
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Smart, safe and responsible ‘Digital citizenship can be
defined as the norms of appropriate, responsible behaviour with regard to
technology use’
Key concepts:
grow digital literacy reduce digital divide
encourage information literacy minimise information poor
equity of access to information healthy democratic participation
community belonging & wellbeing social exclusion
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embrace the benefits
of technology
protect our communities
Using digital technology
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Balancing benefits and risks
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What role does my library play?
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Fast facts – most young Australians are online: • 90% of 16 to 29 year olds use the internet daily• 90% (13 to 17 yrs) & 97% (16 to 17 yrs) use social networking• Baby Boomers (1946-64) - 20% of all online traffic, spend ~100 hrs
online a month
Source: Nielsen 2010
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Cybersafety in libraries
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eSmart background
The Alannah and Madeline Foundation and the National Centre Against Bullying (NCAB):
● Recognised the need to address a new trend: The shift of bullying campaigns to cyberspace
● Consulted and conducted an international literature review, schools’ needs analysis, and qualitative study (contracted RMIT School of Education/Dr Helen McGrath).
● Consulted library industry and local government areas and have begun the national pilot.
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Feedback
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Over 94% of pilot libraries consider the initiative as valuable to their library service.
“The website walkthrough showcased how comprehensive and 'fail-proof' the program is.”
“An eSmart Library has the potential to be the catalyst in the community to up skill everyone to be cybersmart.”
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eSmart Libraries Journey
N.B. This is completed over a period of time (could be six months to three years)
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Implementing SustainingPlanning
identifycollateassess
updatecreate
implement
reviewimprove
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Approach
Library Service
Library Branch
Library Branch
Library Branch
Library Branch
eSmart Coordinator
eSmart Libraries Working Group
eSmart Champion
eSmart Champion
eSmart Champion
eSmart Champion
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Road to success●Support from senior
management
●Defined timeframes
●Staff buy-in
●Existing programs
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The Team●Project Officer
●eSmart champions
●Working group
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Important Notes on Implementation● Use a systematic approach
● Use eSmart System tool and resources
● Establish a relationship and rapport Alannah and Madeline Foundations staff
● Identify priority areas
● Establish a Working Group
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Existing policies and procedures
• Council
• Learning Community Department
• Hume Libraries
Strategic documents:
• Hume City Council, Council Plan 2013-2017
• Learning Together 4 Strategy
Vision, strategy andleadership
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Domain and action areas
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Council Plan
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Learning Together 4 Strategy
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An opportunity to:
• Review and update existing
documentation
• Create new policies and procedures
Library agreements
and procedures
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Domain and action areas
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• Staff surveys
• Training plans
• DISCOVER training
• 23 mobile things
Staff knowledge
and capabilities
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Domain and action areas
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Staff survey
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Introduction to eSmart Libraries
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• Customer digital experience survey
• Use available cybersafety resources
• Review training programs
• Cybersafety help button
Guidance and learning
for users
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Domain and action areas
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Digital Experience Survey●Online and print
●229 responses
●Collecting baseline data
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• Neighbourhood houses
• U3A
• Schools
• New programming opportunities
Communityconnections
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Domain and action areas
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Programs
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Existing
• IT Programs
• Net.Help
• Tech.Help
• Special events
• Outreach
New
• iTots
• Maker Space
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Promotion
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Effective shortcuts
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● Source: http://ziogeek.com/keyboard-shortcuts-per-windows-e-mac/
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Thank you
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