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Onboarding – Effectiveness in RoleSector Navigator Orientation

Linda Zorn June 2013

CALIFORNIA COMMUNITY COLLEGESCHANCELLOR’S OFFICE

California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students 2

• Phase 1: Doing What MATTERS for Jobs & Economy Framework– Target incentive investment (EWD, SB70, Perkins 1B)

• Sector

• Region

• Technical Assistance

– Braided RFA

– Common accountability metrics

Administrative Fixes Empower Regions Rethink Funding

• Phase 2: Moving the Needle

• Phase 3: Scaling Excellence

Organizational Chart California Community Colleges Chancellor’s Office

Brice HarrisChancellor

Erik SkinnerDeputy Vice Chancellor

ProgramsSteve Bruckman

Exec Vice Chancellor& General Counsel

Keetha MillsCEO

Foundation for CCC

Van Ton-QuinlivanVC, Workforce &

Economic Development (WEDD)

Barry RussellVC, Academic Affairs

Patrick PerryVC, Technology, Research and

Information Svcs

Dan TroyVC, Fiscal

Vince StewartVC, Governmental

Relations

Linda MichalowskiVC, Student Services

- Accounting- Legal- Business Svcs- Contract/Grants

Administration- Board of Governors

Liaison- HR

- Fiscal- Facilities

Paul FeistVC, Communications

- DSPS,Health Svcs, Student Mental Health

- EOPS CARE, CalWORKS- Foster & Knship Care

Education & Child Dvlpmt- Matriculation, Student

Equity, Early assessment - Financial Aid, COTOP,

Veterans- Transfer, Matriculation

- Mngmt Info Systems- Research & Planning- Telecommunications & Tech

Organizational Chart Division of Workforce & Economic Development

Brice HarrisChancellor

Erik SkinnerDeputy Vice Chancellor

Programs

Van Ton-QuinlivanVC, Workforce &

Economic Development (WEDD)

Debra JonesDean

Career Ed Practices

Cris McCulloughDean, Policy Outreach

& Alignment

Omid PourzanjaniVisiting Dean

DMW Common Metrics

Faye JamesExecutive Assistant to

VC Ton-Quinlivan

Pam DaggonCoordination Support for EDPAC/WEDPAC & Extended Ops Team

• Grant Monitors• Grant Processing Team • Architecture of data

systems

• VC Support, Select support for Deans• Support for select division-wide admin processes

• Grant Monitors• Data Team

Linda ZornFacilitator for

Sector Navigator Deep Dives

Kitty O’DohertyFacilitator for

Consortia Deep Dives

Catherine SwensonFacilitator for

Sector Navigator Deep Dives

Key:Dotted boxes = grant funded

Margo TurnerDWM Communications

& Website Support

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Bay Area

Northern

Inland Empire

South Central

San Diego / Imperial

Central / Valley Mother LodeLA/Orange

SNs serve as first contact for both employers and the system: coordinate, leverage & connect-the-dots.

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Bay Area

Northern

Inland Empire

South Central

San Diego / Imperial

Central / Valley Mother LodeLA/Orange

SN and DSNs are the specialists. RCs are the generalists. Employers want to work w specialists.

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Community College Chancellor’s Office Staff

Sector Navigators

Deputy Sector Navigations

Regional Consortia Chair/Vice Chairs

Technical Assistance Providers

While colleges work locally, SNs coordinate across multi-regions while DSNs focus in-region on a sector.

CollegeLOCAL STATE

MULTIREGIONSREGION

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Bay Area

Northern

Inland Empire

South Central

San Diego / Imperial

Central / Valley Mother LodeLA/Orange

SNs should pull in TA Providers as is needed to help sector/regions achieve outcomes.

Coordination

• Sector Navigators coordinate the work and activities of the regional Deputy Sector Navigators.

• SNs DO NOT supervise DSNs.• Leadership Style

SN and DSN

• Structure • Statewide Coordination • Workplan and Outcomes• Statewide Advisory Meetings • SN Meetings• Conference Calls • Website

Industry Outreach

• SN – regional advisory committees • Feed into statewide advisory committee• Role of program advisory committees• DSNs attend as many college program advisory

committee meetings as possible

Key Players/Collaborators toMove the Needle on Momentum Points

• College level– Specific Faculty – CTE Dean– CIO

• Regional level – Local Chambers?– Trade Associations?– Economic Development Agencies?– Local Workforce Investment Boards?– Select Community-Based Organizations?– Employers with workforce needs?– Middle Schools, High Schools, and ROPs?– Registered Apprenticeship programs?

• State level – Trade Associations?– CA WIB committee that is sector focused?– State Agencies?– Licensing Bodies? Bodies awarding industry-recognized credentials?

• Other?

NEW: $100K of SB 1070 monies awarded to DSNs to support integration of sectors into K-12 Momentum Points

CCCCO Contacts

• Workforce and Economic Development - Project Monitor

• Government Relations – Legislative issues • Academic Affairs – Curriculum and program

approvals • Office of Communications – Press contacts

CCCCO Project Monitor

• Project Monitor Approves: – All budget changes– All workplan changes – Marketing materials – Products produced – Websites

• Participate in Statewide Advisory Meetings

Project Monitor

• DSN meetings and activities• Link to CCCCO updates, budget, legislative

activities, etc.

Operational Tips

• Workplan guides your activities• Plan as a group• Regional Activities become statewide

initiatives. • Maintain communication with DSNs and

Regional Consortium Chairs

Helpful Tips

• Point of first contact for your sector• Know CA Community College rules and

regulations • RFA – Project Management – know those

areas• Legislative testimony. Confer with

Governmental Relations

College Processes as Your Fiscal Agent

• Learn your internal procedures for travel, purchasing, etc.

• Establish good relationships with your business office

• Understand HR procedures for hiring, contracts, etc.

• Reporting procedures.

California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students19

SNs are responsible for onboarding your DSNs.

• How will you onboard your DSNs to work effectively as a team?– Cadence and sequencing of meetings– Additional communication methods– Team norms and protocols– Definition of collective success– How to ensure the team focuses on moving the

needle on common metrics, not activities and outputs