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OBE 155 - Conflict Management and Negotiation

INTRODUCTIONDr. Donald L. Carper

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Texts:Essentials of Negotiation, L. Lewicki, D. Saunders, & J. Minton, (Boston: McGraw Hill, 2001) ISBN: 0072312858. How To Mediate Your Dispute, Peter Lovenheim (Berkeley: Nolo Press, 2000)Carper, D., Readings and lab materials - Distributed throughout the semester ($15 fee payable by second class. Make check out to Don Carper).

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The course enables students to develop knowledge, skills, values, and behavioral alternatives useful in management and the settlement, or resolution of a variety of conflicts.

The emphasis of the course is on alternative dispute resolution -- the set of non-litigious collaborative processes, which include fair hearing, negotiation, mediation, and arbitration.

The primary purpose of the course is to help students learn new and effective ways to resolve disputes.

I will emphasize application of material to interpersonal, organization, and business disputes.

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We will investigate the formal and informal methods of dispute resolution including: negotiation, litigation, administrative hearings, arbitration, mediation, ombudsperson, summary jury trial, private judging, and fact-finding.

The investigation includes consideration of thePhilosophies of each method. Strategies and weakness of the various methods. Simulation and observation of selected methods.

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Upon successful completion of the course students should be able to

•Articulate a definition of alternative dispute resolution and understand the advantages and limitations of the various methods commonly used.

•Outline and undertake an approach to dispute resolution, which focuses on the interests of the parties rather than on rigid positions.

•Understand and use alternative methods of dispute resolution.

Resolve disputes more effectively and efficiently.

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Class Methodology

•Mini-Lecture

•Discussion

•Questions

•Activities

•Exercises

•Video

•Guests

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Measurement

•Class participation 30%

•Mini-Tests & Quizzes 60%

•Class Task 10%

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OFFICE HOURS

TAHOE 2054

Don L Carper

Tuesday: 4:30pm -6pm

Thursday: noon –1:30pm

or by appointment

Carperdl@csus.edu

http://www.csus.edu/indiv/c/carperdl/

Or http://www.csus.edu/obe/

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Hint for Success

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Problems with a mid-afternoon 1hour 15 minute class

Solution

Saturday March 9th & 16th 9am-4pm all day class

Skip final and week 15 and 3 other classes

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•Lots of handouts

•If you are not present have a friend or classmate get the handout for you.

•Bring $15 check to class on Thursday.

•If you are going to drop please do so right away so someone can take your seat.

•If you are a graduating senior go the OBE department Secretary Sharon Zettlemoyer. First come first serve

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ALTERNATIVES TO LITIGATION INCLUDE NEGOTIATION FACILITATION MEDIATION OMBUDSPERSON ARBITRATION PRIVATE JUDGING MINI TRIAL SUMMARY JURY TRIAL