1 ny3 instructor training albany 2009 overview. 2 ny3 instructor training albany 2009 who are we?
TRANSCRIPT
3 NY3 Instructor Training Albany 2009
WHO WE AREN'T
VOLUNTEER INCOME TAX ASSISTANCE (VITA) VOLUNTEERS FREE INCOME TAX PREP ASSISTANCE TO:
LOW-INCOME ELDERLY DISABLED
TRAINED AND CERTIFIED BY THE IRS LESS COMPLEX RETURNS
4 NY3 Instructor Training Albany 2009
TCE
TAX COUNSELING FOR THE ELDERLY
• FREE TAX HELP – TO PEOPLE AGED 60 AND OLDER
• Part of AARP FOUNDATION
5 NY3 Instructor Training Albany 2009
• A non-profit nonpartisan membership organization dedicated to making life better for people 50 and over.
• Founded in 1958; currently nearly 36 million members
• Website; www.aarp.org• Organized into State Offices and Local Chapters• Major Programs:
– AARP Drivers Safety– AARP Grief and Loss– AARP Grass roots Advocacy and Public Policy
6 NY3 Instructor Training Albany 2009
• Offers a wide range of publications which include:– - AARP: The Magazine, published monthly– - AARP Bulletin, monthly newspaper– - AARP Segunda Juventud, quarterly
newspaper in Spanish• - NRTA Live and Learn, quarterly newsletter
for 50+ Educators
7 NY3 Instructor Training Albany 2009
WHAT IS AARP FOUNDATION
• AARP’S CHARITABLE ARM - THE HEART OF AARP.
• FOCUS ON SERVING THE MOST ECONOMICALLY VULNERABLE MEMBERS OF SOCIETY. • HELP THOSE HAVING DIFFICULTY MEETING
THEIR BASIC HEALTH AND FINANCIAL NEEDS IN THESECOND HALF OF LIFE.
• GOAL IS TO IMPROVE THE QUALITY OF LIFE FOR SENIORS ACROSS THE COUNTRY.
8 NY3 Instructor Training Albany 2009
FOUNDATION• 501(C )3 AFFILIATED NONPARTISAN CHARITY• ESTABLISHED IN 1961• FOUNDATION PROGRAMS ARE FUNDED BY GRANTS,
TAX-DEDUCTIBLE CONTRIBUTIONS FROM AARP MEMBERS, THE GENERAL PUBLIC AND AARP
PROGRAMS INCLUDE:– AARP TAX-AIDE– AARP SENIOR COMMUNITY SERVICE
EMPLOYMENT PROGRAM– AARP BENEFITS OUTREACH PROGRAM– AARP LEGAL INFORMATION PROJECT– AARP MONEY MANAGEMENT
9 NY3 Instructor Training Albany 2009
• AARP TAX-AIDE IS:• THE NATION’S LARGEST FREE• VOLUNTEER-RUN TAX • ASSISTANCE AND PREPARATION SERVICE.
• MISSION –TAX PREPARATION FOR TAXPAYERS WITH LOW- AND MIDDLE-INCOME WITH SPECIAL ATTENTION GIVEN TO THOSE AGE 60 AND OLDER.
• OVER 32,000 VOLUNTEERS
• ORGANIZED ON A REGIONAL, STATE, DISTRICT AND LOCAL LEVEL.
• ASSIST OVER 3 MILLION PEOPLE AT OVER 7000 SITES
10 NY3 Instructor Training Albany 2009
Other AARP Tax-Aide services: Free year-round tax counseling on
the Internet Job Training and Placement
WORKSEARCH provides a variety of services: interest and ability inventories, skill assessments,
aarpworksearch.org Women's Scholarship Program Provides scholarship funds to women
40+ www.aarp.org/womensscholarship
OTHER FOUNDATION SERVICES
• JOB TRAINING AND PLACEMENT• WORKSEARCH PROVIDES A VARIETY OF
SERVICES: INTEREST AND ABILITY INVENTORIES, SKILL ASSESSMENTS,
aarpworksearch.org
• WOMEN'S SCHOLARSHIP PROGRAM• PROVIDES SCHOLARSHIP FUNDS TO WOMEN 40+
www.aarp.org/womensscholarship
11 NY3 Instructor Training Albany 2009
OTHER FOUNDATION SERVICES
• FINDING AND APPLYING FOR PUBLICBENEFITS• NAVIGATING THE MAZE OF GOVERNMENT
PROGRAMS • BENEFITS QUICKLINK WEBSITE HELPS TO
FIND PUBLIC BENEFITS THAT MAY HELP PAY FOR• PRESCRIPTION DRUGS, • HEALTHCARE• OTHER NECESSITIES
www.aarp.org/quicklink
12 NY3 Instructor Training Albany 2009
OTHER FOUNDATION SERVICES
• FINDING AND APPLYING FOR PUBLIC BENEFITS• “PREPARE TO CARE: A PLANNING GUIDE
FOR FAMILIES” -FREE HANDBOOK THAT HELPS TO • PLAN TO CARE FOR LOVED ONES—
INCLUDING HOW TO START PLANNING, QUESTIONS TO ASK, ETC.
• FIND SUPPORT.
www.aarp.org/preparetocare
13 NY3 Instructor Training Albany 2009
OTHER FOUNDATION SERVICES
• STAYING IN CONTROL OF FINANCES• THE MONEY MANAGEMENT PROGRAM
PRESERVES INDEPENDENT LIVING AND ECONOMIC SECURITY FOR• THOSE WHO NEED HELP WITH • ROUTINE FINANCIAL MATTERS DUE TO
AGE OR DISABILITY. VOLUNTEERS• BALANCE CHECKBOOKS• PAY BILLS • TRACK FINANCIAL MATTERS
www.aarpmmp.org
14 NY3 Instructor Training Albany 2009
STAYING IN CONTROL OF FINANCES
• ESTATE PLANNING: • HOW TO CREATE A PLAN • HOW TO TAKE CONTROL OF YOUR• DECISIONS• LEGACY
www.aarpgift.org
15 NY3 Instructor Training Albany 2009
HELP WITH TAXES
• AARP TAX-AIDE OFFERS FREE TAX ASSISTANCE AND PREPARATION FOR • LOW- AND MODERATE INCOME PEOPLE• SPECIAL ATTENTION TO THOSE OVER 60. • AARP TAX-AIDE IS THE LARGEST VOLUNTEER-
RUN PROGRAM IN THE COUNTY
www.aarp.org/taxaide
16 NY3 Instructor Training Albany 2009
FIGHTING AGAINST FRAUD
• CONSUMER FRAUD PREVENTION PROJECT ALERTS OLDER CONSUMERS TO• TELEMARKETING AND OTHER TYPES OF
FRAUD THAT ENDANGER THEIR FINANCIAL SECURITY.
• VOLUNTEERS REACH FRAUD VICTIMS TO OFFER • TIPS • INFORMATION ON HOW TO PROTECT
THEMSELVES
17 NY3 Instructor Training Albany 2009
EDUCATING ABOUT REVERSE MORTGAGES
• REVERSE MORTGAGES CAN BE CONFUSING AND EXPENSIVE
• PROVIDE INFORMATION ON REVERSE MORTGAGES AND OTHER ALTERNATIVES
TO HELP PEOPLE REMAIN IN THEIR HOMES
www.aarp.org/revmort
18 NY3 Instructor Training Albany 2009
TAX AIDE CUSTOMERS 2009 TAX SEASON
• SERVED 3 MILLION CLIENTS• OVER THE PAST 41 YEARS - MORE THAN 50
MILLION CLIENTS• CUSTOMER AGE
• 10% 18-49 • 11% 50-59 • 26% 60-69• 33% 70–79• 19% 80+
• CUSTOMER MARITAL STATUS • 37% MARRIED • 61% NOT MARRIED
19 NY3 Instructor Training Albany 2009
TAX AIDE CUSTOMERS
• GENDER • 64% FEMALE • 32% MALE
• RACE/ETHNICITY • 84% WHITE NON-HISPANIC • 7% BLACK OR AFRICAN AMERICAN• 1% NATIVE AMERICAN • 1% MULTIPLE ANSWERS• 2% ASIAN/PACIFIC • 1% OTHER
20 NY3 Instructor Training Albany 2009
TAX AIDE CLIENTS
• HOUSEHOLD INCOME (ANNUAL) • 37% UNDER $20,000 • 22% $30,000-$49,000• 23% $20,000-$29,000 • 8% $50,000 OR MORE
• REPEAT CUSTOMERS • 22% FIRST TIME • 39% FOUR+ TIMES• 37% TWO - THREE TIMES
21 NY3 Instructor Training Albany 2009
TAX-AIDE CLIENTS• EMPLOYMENT STATUS
• 66% FULLY RETIRED • 32% NOT FULLY RETIRED
• CUSTOMERS’ PROXIMITY TO SITE • 49% 0 - 3 MILES • 14% 6 - 9 MILES• 20% 4 - 5 MILES • 15% 10+ MILES
22 NY3 Instructor Training Albany 2009
INTERNET TAX ASSISTANCE
• OFFERED BY AARP TAX-AIDE SINCE 1998 AT www.aarp.org/taxaide
• TAXPAYERS CAN ASK QUESTIONS ONLINE • 24-HOURS A DAY YEAR ROUND
• RECEIVCE QUALITY-REVIEWED ANSWERS BACK WITHIN A FEW BUSINESS DAYS
• INTERESTED VOLUNTEERS WITH WEB ACCESS - SIGN UP AT WWW.AARP.ORG/TAVOLUNTEERSFORM