1 moderating for deliberation. 2 what does moderating for deliberation mean? any experienced...
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3 Resources on Moderating for Deliberation Your notebook – Section 3 Your NIF Moderator’s Guide for the issue Guidelines poster Reflections poster The issue guide Practice forum on training Day 2TRANSCRIPT
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Moderatingfor
Deliberation
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What Does Moderating for Deliberation Mean?
• Any experienced moderators or facilitators?• Moderating for deliberation
– Choice work, not brainstorming actions– Common ground for acting (together and
individually), not voting– Identifying what’s valuable to people and the
tensions between values; the struggles– Understanding the issue from other people’s
perspectives– Finding trade-offs
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Resources onModerating for Deliberation• Your notebook – Section 3• Your NIF Moderator’s Guide for the issue• Guidelines poster• Reflections poster• The issue guide• Practice forum on training Day 2
Stages in a Deliberative Forum
Stage 1 – OpeningStage 2 – DeliberationStage 3 – Reflections / Closing
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Purpose of theDeliberative Forum
• We must talk/understand together before we can act together.
• Get to common ground for action.• Moderators can use selected comments
from p. 2 in the forum introduction.
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Compromise Consensus Common Ground for Action
Mutual concessions Mutual agreement Mutual understanding
Get the best deal Agree on actions, even if not on values
Agree on underlying values
End with “what’s best for me”
End with solidarity or conformity
End with stronger connections; the public good
Leads to individual, self-interested action
Leads to unified, homogeneous action
May lead to public action
Leads to hardening of positions
Leads to group think Leads to mutual understanding of differences
Is constructed Is artificial Is organic
Success = each satisfied with costs and benefits
Success = general agreement on what to do
Success = mutual understanding; creates possibilities
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Preparing to Moderate
Preparation = relaxation1.Keep in mind the moderator’s purpose.2.Remember the purpose of the deliberative
forums.3.Get to know the materials.
4. Study the framework.– What is truly at issue – the problem
behind the problem?– What are the key arguments for and
against each option?
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5. Prepare remarks for Stage 1 – Opening– Introductions– Setting the stage for deliberation– Recording– Reporting– Guidelines / Ground Rules poster– Personal Stake icebreaker
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6. Prepare remarks for Stage 2 (deliberation of each option)
7. Prepare questions for Stage 2 (encourage deliberation)– Values (appeals & concerns)– Consequences, costs/benefits– Tensions/dilemmas/conflicts between values– Common ground for action
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8. Prepare comments/questions for Stage 3 (Reflections / Closing)– Approximately 20-25% of the forum– Reflect on what has been accomplished
• Recorder reviews the flipchart recordings– Discover the shared sense of purpose– Complete the post-forum questionnaire
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9. Know the community & potential participants.
10. Coordinate with others.
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Conducting the Forum
• Checking in - active listening & paraphrasing• Difficult participants
– Gradual escalation– Tactful– Moving closer– Assertive verbal techniques– Ground rules– Redirection
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Moderator Behaviors• Remain neutral.• Do not take on the expert role.• Bring comments back to the options when
comments go astray.• Keep discussion on the issue, not personalities.• Be courteous and fair.• Give equal time to approaches.• Be patient.• Model listening behavior.
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• Encourage everyone to join the conversation.• Let the group make up its own mind.• Redirect comments to the group.• Use conflict productively.• Use tension among things held valuable to find
trade-offs.• Invoke the guidelines as needed.
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• Communicate in advance and during the forum with:– Convener(s)
• Purpose of forum• Post-forum reporting• Sponsors
– Recorder(s)• Moderating style• Recording style / role of the recorder
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Some Final Tools
• Suggested Moderator Questions• Stay on Track worksheet• Ways to Spot Deliberation• “Guidelines” poster (suitable for enlargement)• Observing a Forum / Listening for
Deliberation
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Questions?