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Leadership – Leadership –

Mind and HeartMind and Heart

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QUOTE!!QUOTE!!

"Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others."

Jack Welch

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QUOTE!!QUOTE!!

• "Thomas Jefferson’s gives a strong reminder about when to be flexible and when to stand strong. To often leaders are rigid on their style and flexible on their principles–the exact opposite of what he recommends.

• And when we think we lead, we are most led.~Lord Byron

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Leader Leader Capacity Capacity versus versus CompetenceCompetence

• Competence – the set of skills necessary to succeed

• Capacity – the potential each of us has to do more and be more than we are now

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Mental ModelsMental Models

Theories people hold about specific systems in the world and their expected behavior

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Leader’s MindLeader’s Mind

Independent thinking Questioning assumptions and interpreting data and

events according to one’s own beliefs, ideas, and thinking, rather than pre-established rules or categories defined by others

Open-Mindedness The process of continuously reevaluating previously

learned ways of doing things in the context of evolving information and shifting circumstances

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Systems ThinkingSystems Thinking

The ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns

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Personal MasteryPersonal Mastery

The discipline of personal growth and learning and of mastering yourself, it embodies personal visions, facing reality and holding creative tension.

– Refocusing and redefining future and vision– Commitment to the truth– Managing the gap between the vision and the

current situation

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Emotional IntelligenceEmotional Intelligence

A person’s abilities to perceive, identify, understand, and successfully manage emotions in self and others

Daniel Goleman (Author on EI) explains that although technical skills are important, EI is the essential requirement for Effective Leadership.

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Ex. 5.5Ex. 5.5 The Components of Emotional The Components of Emotional IntelligenceIntelligence

Self-Awareness

•Emotional self awareness•Accurate self-assessment•Self-confidence

Social Awareness

•Empathy•Organizational awareness•Service orientation

Self-Management

•Emotional self-control•Trustworthiness•Conscientiousness•Adaptability•Optimism•Achievement-orientation•Initiative

Relationship Management

•Development of others•Inspirational leadership•Influence•Communication•Change catalyst•Conflict management•Bond building•Teamwork and collaboration

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Daft Ch 5 2.CLP

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Ex. 5.4Ex. 5.4 Eight Families of Emotions Eight Families of Emotions

Enjoyment

Anger Fear

Disgust Surprise

Shame Sadness

Love

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Types of MotivationTypes of Motivation

• Fear-based Motivation– Motivation based on fear of losing a job

• Love-based Motivation– Motivation based on feeling valued in the job