1 jim henry appointed intellectual disabilities … annual report.pdf · s therapeutic foster care...

Omni Visions’ Annual Report2010

6 East TN ID 100% in QA - August 20107 Jackson ID Welcomes Ms. Stephenson - October 20108 Expansion of Omni Visions ID - November 20109 Foothills Care-Record Year! - December 201010 The New Look of OVI’s Revenue - December 2010

1 Jim Henry Appointed Intellectual Disabilities Commissioner - December 20102 Adoption Day for 7 Brothers and Sisters - March 20103 Team ALPHA Formed - April 20104 Phoenix Homes of TN Joins Omni Visions - May 20105 New Regional Director for Omni - June 2010

THIS ANNUAL REPORT IS JAM PACKED WITH ARTICLES HIGH-LIGHTING THESE EVENTS.see pages 1-10

TOPIN20

EVENTS

Omni Visions’ Annual Report

ince 1997, Jim Henry has led Omni Visions as the President and CEO. Under his leadership, Omni has

become the “Provider of Choice” for adults with developmental disabilities and children and families in crisis. His management philosophy of the three-legged stool: quality, growth, and fiscal accountability has stood the test of time as Omni has been successful in all 3 areas. Tennessee Governor-elect Bill Haslam today announced Jim’s appointment as the first Commissioner of the newly-formed Tennessee Department of Intellectual and Developmental Disabilities. The agency was formerly a division of the Department of Finance and Administration before the TN Legislature made it a state department, and it will become official Jan. 5, 2011. As Commissioner of DIDD, Jim will be responsible for the oversight of two Developmental Centers, a statewide community-based service delivery system supported by approximately 2500 employees, 475 community providers and three regional offices.

Jim Henry Appointed intellectuAl disAbilities commissioner

PAGE 1

Nashville, TN Dec. 22, 2010

Eric Strickland is the new President and CEO of Omni Visions. He has been with the company since 2005 and most recently served as its’ Chief Financial Officer. Eric will continue to work closely with Kathy Joyner and Steve Norris, the Program

Directors for our Children’s and Adult services divisions as well as Jim Pedigo, President of Foothills Care. Together, they will lead Omni forward and will build on our twenty-year history. OMNI

Governor Bill Heslen and Jim Henry, Commissioner, TN DIDDS


doption has always been special to Omni Visions. If a child cannot be reunited with their birth family or

be placed with relatives, our staff dedicates themselves to finding an adoptive home and securing permanency for the child. In 2010, we facilitated or provided assistance to 144 adoptions, 100 of these in TN! In September, our Adoption Coordinators came together for an “Omni Family Adoption Convening”.

Adoption Day for 7 Brothers and Sisters

This event was to celebrate our successes, share what we have learned about adoption work over the years and brainstorm best practice guidelines to carry us forward in the future. In the true spirit of adoption work, Bill Heaton, KY State Director shared the following story: “In June 2007, I received a call requesting a foster home for a sibling group of 7, ages 1 to 13. I made a call to Anita and Ronnie Roach, brand new foster parents, who said yes to the placement. Today, Ronnie and Anita adopted all 7 children!

The ceremony took place in a court house in Arlington, Kentucky with two of the Roach family’s adult children looking on with pride. In my 37 year career, this was the most wonderful thing that has ever happened. During the hearing, the Judge asked each child if they wanted to be adopted and all said yes. A very special thanks to Kara Armstrong Colburn who was assigned as the Resource Coordinator for all 7 children. To say that there were no issues, problems, or roadblocks would be an understatement but neither the Roach family nor Kara ever gave up.” OMNI

Histon, KYMarch 18, 2010

Roach Family and Friends

Anita, Bill and Ronnie

PAGE 2


ccounting, Legal, Payroll, Human Resources and Administrative personnel joined together in 2010 to

form Team ALPHA. These 25 hard working, dedicated administrative personnel have various duties ranging from accounting to technical support. Although located in the Nashville Home Office, they support every state and every region. With a motto of “Job #1: Support the Regions” and a mission statement of “The sole purpose of the Home Office is to utilize best practices in supporting our programs and customers so that Omni can maximize the well-being of people entrusted in our care” it is easy to discern their value to the company.

Team ALPHA FormedNashville, TNApril 1, 2010

In June each member of Team ALPHA was afforded the opportunity to spend a day in various regions to meet with staff, shadow a direct care case manager or spend time with a foster child to learn more about the process of delivering successful therapeutic foster care and quality services for adults with intellectual disabilities. They then shared their experiences at a Team meeting and discussed ways to use these in their daily work. Jackie Payne spoke of her visit to Knoxville where she spent time with a foster child and with a Team Leader. She left there with an increased respect for our foster treatment parents and their ability to identify underlying reasons for seemingly unusual behavior and for the special ability of staff to match children with families. Ladinia Braden visited our Chattanooga office and shared her increased appreciation for the hectic nature of a Resource Coordinator’s job and their constant attention to children’s and family’s needs. Plans for 2011 include continued team building experiences and identifying Key Success Indicators for their various job tasks. Performance Quality Improvement is what this team is all about. OMNI

“The sole purpose of the Home Office is to utilize best practices

in supporting our programs and

customers so that Omni can maximize

the well-being of people entrusted in

our care”

“Job #1: Support the

Regions”

PAGE 3


n May 1st, Omni Visions acquired Phoenix Homes of TN, establishing Omni as the largest provider

of therapeutic foster care in Tennessee. This merger dramatically increased the number of therapeutic foster children and foster treatment parents being served in Memphis, Jackson, Clarksville, Nashville and Chattanooga. “Meeting the Needs of Tennessee Together” was the theme of informational meetings held with staff throughout Tennessee. At these meetings staff was presented with a core list of shared strengths:

• COA Accreditation

• PBC provider with good results

• Focus on regional relationships

• Great success stories

• Low foster parent and staff turnover

• Tennessee Alliance involvement

Phoenix Homes of TN Joins Omni VisionsNashville, TNMay 2010

• Utilize Evidenced Based Practice

• Focus on serving level 2 and level 3 youth

• Therapeutic Foster Care is core business

• Good teamwork and morale

• Measure similar success indicators

• Involvement with FFTA

• Common threads in Mission and Values

O

PAGE 4

With growth this size, comes many opportunities such as shared training, increased clinical strength, creativity and networking. Lisa Faehl, Director of Business Opportunities for Omni and Jeff Swearingen, COO for Phoenix Homes worked together to ensure a seamless transition for children, birth families, foster families and stakeholders. Omni welcomes Jeff, Melvin Taylor, Sandra Landers, Stacey Bell, Brenda Stanton and Kristen Hedges to its senior leadership team. OMNI

BLUE DOTS: OMNI HOMESRED DOTS: PHEONIX HOMES

THE NEW FACE OF OMNI VISIONS


mni also announces the promotion

of Treshia Meneese from Team Leader in the TN Middle Region to Quality Assurance Coord inator in the Omni Visions N a s h v i l l e H o m e Office. Treshia has a

wealth of experience in the human services ranging from case management to program development. Prior to joining Omni in 2006, she worked at the Middle Tennessee Office of the Department of Mental Retardation Services, the Domestic Violence Intervention Center and the Young Women’s Christian Association. Treshia’s initial task is to lead the company through reaccreditation from COA, a task she embraces enthusiastically. She is spreading this enthusiasm throughout the company as she travels to every office with her message of “Moving Beyond Great.” OMNI

m n i N o r t h C a r o l i n a is

proud to announce the promotion of

Michelle Brewer to Regional Director for the Coastal Region. Michelle has been with Omni for 17 years and has served as both a Resource Coordinator and Team Leader. Her goal for the Coastal Region is to touch and improve the lives of as many children as possible. When asked about her 17 years experience, Michelle stated, “My dedication to Omni through the soon to be 18 years of service has come from my love of improving the lives of children.”

New Leadership for Omni

Goldsboro, NCJune 2010

nothe r new Regional Director

for Omni Visions is Jon Dyer of Tri-Cities Te n n e s s e e . J o n ’s e x p e r i e n c e a l s o includes being a Resource Coordinator and Team Leader. He left Omni briefly in 2007, but gladly returned bringing with him new ideas and experiences. Jon wants to make sure that regional staff is

afforded the same opportunity for personal growth that he has been given by Omni. “I came to Omni as an RC and progressed to where I am today because people invested their time in me”, Jon explains. He felt valued as an employee and believed there was a foundation in the region for continued success and appreciated Omni’s 3 legged stool approach to business; quality, growth and financial accountability.

Treshia Meneese, Quality Assurance Coordinator, TN

Jon Dyer, Regional Director, Tri-Cities Tennessee

Michelle Brewer, Regional Director, Goldsboro, NC

“My dedication to Omni through

the soon to be 18 years

of service has come from my love of

improving the lives of children.”

“Moving Beyond Great”

“I came to Omni as an RC and progressed to where I am today because people invested their

time in me.”

PAGE 5


“If I had a family member who needed services I would want them with Omni”—Lead DIDD Surveyor. Omni Visions Intellectual Disabilities Division is proud to announce that their East TN Intellectual Disabilities region scored 54 out of 54 in their 2010 annual Quality Assurance audit. This annual state audit consists of a multi-program review assessing individual client services such as safety and security; rights, dignity and respect; decision making and opportunity for work; employee training and screening; and overall organizational compliance. To achieve a score of this magnitude, all categories and specific domains were in total compliance. This rating establishes a performance category of “Exceptional Performance” for this region. David Legg is the East TN Regional Director and when asked to comment on this accomplishment he said, “It is a joy to work at something you love and it takes a special person to do this type of work. When you are given the opportunity to help someone else, I feel it is a blessing and not necessarily

East TN ID 100% in QAGreenville, TNAugust 31, 2010

Omni Vision family members: Brittany, Charles and Billy

a job. After being in the field for over twenty years, it is a good feeling to know you have finally succeeded at what you set out to do. I think I speak for all of the staff in the East ID program when I say, what we do we do with our hearts—it’s not just a job but it is our lives.“ OMNI

“If I had a family member who

needed services I would

want them with Omni” —Lead DIDD

Surveyor

PAGE 6


mni Visions Jackson Intellectual Disabilities Division is pleased to announce that Ms. Lee Ann

Stephenson joined the Omni family today. Although every service recipient is special to us, Ms. Stephenson represents the end of an era as she was the last resident discharged from Arlington Developmental Center. Arlington‘s official closing ceremony will be Nov. 9, 2010, but the facility has been downsizing since 2008 as part of an accord reached between the state and the U.S. Department of Justice. Census at Arlington was at its’ highest in 1975 with 627 residents. By June 2007, the number had been reduced to 128. Forty-eight of the most medically fragile persons at the facility were discharged to Intermediate Care Facilities for Mental Retardation (ICFs/MR) community homes managed by TN DIDD. Omni was fortunate to have Ms. Stephenson’s family select Omni

Jackson ID Welcomes ms. stephensonJackson, TNOctober 11, 2010

as her service provider. Omni Visions ID services provides supported living care to adults in Tennessee and North Carolina and family based care to adults in Tennessee, North Carolina and Kentucky.Ms. Stephenson joins two (2) other residents at our Dogwood Lane supported living home after living at Arlington for over 40 years. Her family was apprehensive about her transition into the community due to the intensity of care available to her at Arlington, but is very satisfied with the care and services she is receiving from Omni. Her new home is located close to her family and she enjoys their frequent visits. Walking, sitting on the sun porch and swinging in the backyard swing are favorite activities enjoyed by Ms. Stephenson.OMNI

Ms. Lee Ann Stephenson

PAGE 7


n November the Omni Visions’ TN Intellectual Disabilities program assumed responsibility for 83

additional adult service recipients in Middle and East Tennessee through the absorption of another ID provider’s TN operations. Growth this significant would not have been possible without the collaborative efforts of ID Program Director Steve Norris, Julie Weibert, ID Special Projects Coordinator and David Legg , EAST ID Regional Director and his staff. The Omni home office Human Resource and Accounting staff support proved invaluable in getting new staff and service recipients’ benefits on line quickly to eliminate any delay in payment.

Expansion of Omni Visions IDNashville, TN November 30, 2010

“Adding 83 clients was a great way to end 2010,” said Steve Norris Omni Visions’ Intellectual Disabilities Services Director, “however, it would not have been possible without the help of some new faces dedicated to the well-being of these individuals. New Regional Directors Brook Kelly in Nashville, Chris Munger in Columbia, and Angela Fields in Chattanooga along with their staffs have worked tirelessly to ensure the quality of services these individuals deserve.” ID staff look forward to providing these men and women the same high quality services synonymous with Omni . They can look forward to celebrations, community events, and participation in activities associated with their individual strengths and interests. OMNI

“Adding

83clients was a

great way to end 2010”

PAGE 8


In 2010, Foothills provided a full

continuum of home and community-

based therapeutic services including

In-home Family Preservation/ State

Custody Diversion, Family Reunification

and Therapeutic Visitation, and Relative

Caregiver Programs. 351 Family

Preservation clients with a primary goal

of avoiding or diverting State’s custody

were discharged by the end of 2010 with

85% avoiding entering custody. For fiscal

year 2009-2010, 1156 adult caregivers

and 865 relative children were served

in the Relative Caregiver Programs.

99% of these children remained in the

continuous care of a relative, less than

1% were removed from their relative and

placed in State’s custody and none of the

children re-entered State’s custody after

exciting custody and being placed in

relative care. In total, Foothills combined

programs served and assisted 1588 at-

Foothills Care–Record Year!Kingston, TNDecember 31, 2010

risk children not including their parents,

grandparents, aunts/uncles, foster

parents, siblings and other household

members.

December of 2010 was also a banner year

for community support for the children

and families served through the Foothills

Relative Caregiver Program. Angel

Tree Ministries, The Lord’s Child-“The

Gathering” Church, the Salvation Army,

Alcoa Aluminum” Women of Steel” and

other community agencies donated over

$40,000 in gifts and services to the over

400 children and 300 adult caregivers in

this program. Donations included new

coats, hats, gloves, food boxes, and

Christmas gifts.

Foothills Care, Inc. was incorporated in

July, 2000 and began providing services

in the fall of that year. Its mission is to

provide state-of-the-art clinical services,

program management, and training and

1156 adult caregivers 865 relative children were

served in the Relative Caregiver Programs.

99% of these children remained in the continuous

care of a relative

In total, Foothills combined programs served and assisted 1588 at-risk children

consultation to promote the protection,

care and treatment of adults, children

and families. It is under the direction of

Jim Pedigo, President, whose experience

includes over 25 years of corporate level

program development and operations

leadership in child welfare. OMNI

PAGE 9


ach year Omni Visions

prepares a visual depiction

of revenue percentages by

program. A close look at the chart

for 2010 shows more diversity

than in past years. Although the

Children’s Division remains the

largest at 57%, 10% was from

Phoenix Homes a new 2010

division. Next year this chart will

reflect the increase in the ID clients

in TN and the expansion of the

Children’s program to Georgia. OMNI

The New Look of OVI’s RevenueNashville, TNDecember 31, 2010

Omni Vision by Region

PAGE 10

East

Phoenix 10%

Southeast 9%

Middle 9%

West 7%

UCSC 7% East ID 6%

West ID 6%

Admin. Services 6%

Tri-Cities 5%

Middle ID

5%

Memphis ID 5%

N.C. ID 4%

TASK- Residential 2%

Foothills 2%KY 2%

2% NC Central 2% NC Coastal 2%

1 jim henry appointed intellectual disabilities … annual report.pdf · s therapeutic foster care...

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