1 january 2005 basic incident command system for federal workers (i-100/200)
TRANSCRIPT
11January 2005
BASIC INCIDENT COMMAND SYSTEM FOR FEDERAL WORKERS (I-100/200)
22
Course Overview
This course is designed to introduce some basic concepts on how to work within the Incident Command structure
This course focuses on key elements of Command, Planning, Communications, and Resource Management
33
Course Objectives
• Provide examples of how ICS is interdisciplinary and organizationally flexible
• Describe why ICS became the standard for managing emergency operations across the country
• Identify the organizational structure of ICS
• Identify five major management functions
• Understand the principle of span of control as applied properly in an incident
44
Course Objectives
• Describe the functional roles in resource management
• Explain the roles and responsibilities of the Incident Commander, the Command Staff, and the General Staff
• Describe the kinds of resources often used in incidents
• Describe the purpose of unique position titles in ICS
55
Course Objectives
• Explain why resource status keeping is important to effective incident operations
• Provide examples of how resources are typed for various applications
• Discuss how resources are procured
66
Types of Incidents
• Planned events • Fire, both structural and
wildfire• Hazardous materials
incidents• Search and rescue
missions• Oil spills• Natural disasters• Terrorist/WMD events
77
Why Use ICS?
• Allows for the efficient delegation of responsibilities
• Establishes a clear chain of command• Avoids unclear communications• Ensures key functions are covered
ICS is a management system, not just an organization chart. The system:
88
What Is ICS?
• Standardized, on-scene, all-hazard incident management concept
• Allows its users to adopt an integrated organizational structure
• Has considerable internal flexibility• A proven management system based
on successful business practices• The result of decades of lessons
learned in the organization and management of emergency incidents
99
Weaknesses Addressed by ICS
• Lack of accountability, including unclear chain of command and supervision.
• Poor communication, including system and terminology problems.
• Lack of an orderly, systematic planning process.
• No common, flexible, predesigned management structure.
• No predefined methods to integrate interagency requirements into the management structure and planning process.
1010
ICS Features
ICS
Organizatio
n
Common Responsibilitie
s
Span of Control
Incident Action Plan
Incident Facilities
1111
ICS Management Functions
Logistics Section
Finance/ Administratio
n Section
Operations
Section
Planning Section
Incident Comman
d
1212
Management by Objectives
• Every incident has different requirements
• Organizational structure reflects only what is needed
• Size and structure of organization determined by incident objectives
• As objectives are achieved, resources are reassigned or demobilized
1313
Organizational Flexibility
• Expand and contract the organization as needed to fit operational requirements
• Only fill positions required to achieve operational objectives
• Ensure unity of command and maintain personnel accountability
• Maintain span-of-control
1414
Unity and Chain of Command
• Unity of Command: Every individual is accountable to only one designated supervisor
• Chain of Command: An orderly line of authority exists within the ranks of the organization
1515
Span of Control
Supervisor
Resource 1 Resource 3
Resource 2
Resource 4 Resource 5
Span of Control is effective from 1 to 7 resources with 5 being the optimal
1616
Common Terminology and Clear Text
We are particularly concerned that hydrological ebullience in the abyssal zone will undermine the containment barrier.
We are concerned that deep-water movement will undermine the levees.
Technical Jargon Clear Text
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Common Terminology
Applied to:• Organizational Elements• Resources• Facilities• Position Titles
1818
Effective Communications
• Procedures and processes for transferring information internally and externally
• The "hardware" systems• Planning for the use of all
available communications modes
1919
Integrated Communications: Networks
• Provide efficient communications at different levels of operations and command (Use of Nets)
• Provide the ability to communicate between resources
• Provide a link to the support agencies
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Organizational Terminology: The ICS Organizational Chart
Incident Commander
Public Information Officer
Safety Officer
Liaison Officer
Command Staff
Operations Section Chief
Air Operations Branch Director
Branch Director
Planning Section Chief
Logistics Section Chief
Support Branch Director
Service Branch Director
Finance/ Administration Section Chief
General Staff
Division/ Group Supervisor
Strike Team/ Task Force Leader
Single Resources
Air Support Group Supervisor
Air Tactical Group Supervisor
Resources Unit Leader
Situation Unit Leader
Documentation Unit Leader
Demobilization Unit LeaderTechnical Specialists
Communication Unit LeaderMedical Unit LeaderFood Unit Leader
Supply Unit LeaderFacilities Unit LeaderGround Support Unit Leader
Time Unit Leader
Procurement Unit Leader
Compensation/ Claims Unit Leader
Cost Unit Leader
Incident Commander
Public Information Officer
Safety Officer
Liaison Officer
Command Staff
Operations Section Chief
Air Operations Branch Director
Branch Director
Planning Section Chief
Logistics Section Chief
Support Branch Director
Service Branch Director
Finance/ Administration Section Chief
General Staff
Division/ Group Supervisor
Strike Team/ Task Force Leader
Single Resources
Air Support Group Supervisor
Air Tactical Group Supervisor
Resources Unit Leader
Situation Unit Leader
Documentation Unit Leader
Demobilization Unit LeaderTechnical Specialists
Communication Unit LeaderMedical Unit LeaderFood Unit Leader
Supply Unit LeaderFacilities Unit LeaderGround Support Unit Leader
Time Unit Leader
Procurement Unit Leader
Compensation/ Claims Unit Leader
Cost Unit Leader
2121
ICS Organizational Components
• Section Chief• Branch Director• Division Supervisor• Group Supervisor• Task Force Leader• Strike Team Leader• Single Resource
2222
Avoid Combining ICS Positions
WRONG WAYWRONG WAY
Resources and
Ground Support Unit
(J. Smith)
Planning Section (J. Smith)
Logistics Section (J. Smith)
Planning & Logistics
RIGHT WAY
2323
Position Titles
• Common organizational language for multiagency use at an incident
• Allows for filing positions with most qualified rather than by rank
• Standardization reduces confusion
2424
Deputies
Deputies must have the same qualifications as the position to which they are representing
Three reasons to designate deputies are to: • Perform specific tasks as requested by
the Incident Commander • Perform the Incident Command function
in a relief capacity • Represent an assisting agency that may
share jurisdiction or have jurisdiction in the future
2525
The ICS Organizational Chart
Incident Commander
Public Information Officer
Safety Officer
Liaison Officer
Command Staff
Operations Section Chief
Air Operations Branch Director
Branch Director
Planning Section Chief
Logistics Section Chief
Support Branch Director
Service Branch Director
Finance/ Administration Section Chief
General Staff
Division/ Group Supervisor
Strike Team/ Task Force Leader
Single Resources
Air Support Group Supervisor
Air Tactical Group Supervisor
Resources Unit Leader
Situation Unit Leader
Documentation Unit Leader
Demobilization Unit LeaderTechnical Specialists
Communication Unit LeaderMedical Unit LeaderFood Unit Leader
Supply Unit LeaderFacilities Unit LeaderGround Support Unit Leader
Time Unit Leader
Procurement Unit Leader
Compensation/ Claims Unit Leader
Cost Unit Leader
Incident Commander
Public Information Officer
Safety Officer
Liaison Officer
Command Staff
Operations Section Chief
Air Operations Branch Director
Branch Director
Planning Section Chief
Logistics Section Chief
Support Branch Director
Service Branch Director
Finance/ Administration Section Chief
General Staff
Division/ Group Supervisor
Strike Team/ Task Force Leader
Single Resources
Air Support Group Supervisor
Air Tactical Group Supervisor
Resources Unit Leader
Situation Unit Leader
Documentation Unit Leader
Demobilization Unit LeaderTechnical Specialists
Communication Unit LeaderMedical Unit LeaderFood Unit Leader
Supply Unit LeaderFacilities Unit LeaderGround Support Unit Leader
Time Unit Leader
Procurement Unit Leader
Compensation/ Claims Unit Leader
Cost Unit Leader
2626
Establishment of Command
• Establish needed authorizations and delegations of authority
• Begin establishing incident facilities
• Develop an Incident Action Plan
• Consider the need to transfer command
2727
Transfer of Command
Command may be transferred when: • A jurisdiction or agency is legally
required to take command • Changing command makes good sense • The incident complexity changes • There is turnover of personnel on long
or extended incidents • Personal emergencies or other issues
require a transfer of command • Agency Administrators direct a
change in command
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Transfer of Command
• Transfer command to a more qualified or
more experienced Incident Commander
More qualified persons arriving at an incident may: • Maintain command as it is • Assume command (according to agency
guidelines)
2929
Transfer of Command Procedures
• The transfer should be face to face
• The transfer should include a complete briefing
• The effective date and time of the transfer is announced to all affected personnel
3030
Transfer of Command Briefing
• Situation status • Incident objectives and priorities
(Incident Action Plan) • Current organization • Resource assignments • Resources en route and/or
ordered
3131
Transfer of Command Briefing
• Communications Plan• Facilities established • Prognosis, concerns, and related
issues • Introduction of Command Staff
and General Staff
3232
Types of Command-Single Command
Single Command
Agency 1
3333
Types of Command-Unified Command
Unified Command
Agency 2 Agency 3Agency 1
3434
Command Staff
• Public Information Officer
• Safety Officer• Liaison Officer
3535
PIO Responsibilities
• Advise the Incident Commander on information dissemination and media relations
• Serve as the primary contact for anyone who wants incident related information
• Serve external audience and internal audience
• Obtain information from the Planning Section
• Coordinate with other public information staff
• Obtain information from the community, the media, and others
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Safety Officer Responsibilities
• Ensures responder safety
• Advises Incident Command on safety issues
• Minimizes employee risk
3737
Liaison Officer Responsibilities
• Gathers information about support agencies
• Coordinates for agencies not in command structure
• Provides briefings and answers questions
3838
Operations Section
• Typically a very large Section, responsible for direction and coordination of all incident tactical operations.
• Typical breakdown includes:• Branches• Divisions• Groups• Units• Strike Teams/Task Forces
3939
Operations Section Expansion
Operations Section Chief
Staging Area Manager
Evacuation Group
Route Identification Strike Team
Traffic Control Strike Team
Evacuation Route Evacuation Strike
Team
Ground S&R Group
Water S&R Task Force 2
Land S&R Task Force 1
Flood Fight Branch
Division A
Air Operations Branch
Air Recon Group
Air Support Group
Air S&R Group
Levee Patrol Task Force
Sandbag Task Force 1
Sandbag Task Force 2
Division B
Levee Patrol Task Force
Sandbag Task Force 1
Sandbag Task Force 2
Division C
Levee Patrol Task Force
Sandbag Task Force 1
Sandbag Task Force 2
Transport Assistance Strike
Team
Operations Section Chief
Staging Area Manager
Evacuation Group
Route Identification Strike Team
Traffic Control Strike Team
Evacuation Route Evacuation Strike
Team
Ground S&R Group
Water S&R Task Force 2
Land S&R Task Force 1
Flood Fight Branch
Division A
Air Operations Branch
Air Recon Group
Air Support Group
Air S&R Group
Levee Patrol Task Force
Sandbag Task Force 1
Sandbag Task Force 2
Division B
Levee Patrol Task Force
Sandbag Task Force 1
Sandbag Task Force 2
Division C
Levee Patrol Task Force
Sandbag Task Force 1
Sandbag Task Force 2
Transport Assistance Strike
Team
4040
Staging Area Manager
Air Operations Branch Director
Operations Section Chief
Staging Area Manager
4141
Air Operations Branch
Air Operations Branch Director
Air S&R Group Supervisor
Operations Section Chief
Air Support Group Supervisor
4242
Additional Operations Branches
Operations Section Chief
Staging Area Manager
Air Operations Branch Director
Flood Fight Branch Director
Air S&R Group Supervisor
Air Support Group Supervisor
Central Division
Northern Division
Southern Division
Operations Section Chief
Staging Area Manager
Air Operations Branch Director
Flood Fight Branch Director
Air S&R Group Supervisor
Air Support Group Supervisor
Central Division
Northern Division
Southern Division
4343
Flood Fight Branch
Flood Fight Branch Director
Northern Division
Sandbag Task Force 1
Sandbag Task Force 2
Levee Patrol Strike Team
Central Division
Sandbag Task Force 1
Sandbag Task Force 2
Levee Patrol Strike Team
Southern Division
Sandbag Task Force 1
Sandbag Task Force 2
Levee Patrol Strike Team
Flood Fight Branch Director
Northern Division
Sandbag Task Force 1
Sandbag Task Force 2
Levee Patrol Strike Team
Central Division
Sandbag Task Force 1
Sandbag Task Force 2
Levee Patrol Strike Team
Southern Division
Sandbag Task Force 1
Sandbag Task Force 2
Levee Patrol Strike Team
4444
Operations Section Expansion
Operations Section Chief
Staging Area Manager
Evacuation Group
Route Identification Strike Team
Traffic Control Strike Team
Evacuation Route Evacuation Strike
Team
Ground S&R Group
Water S&R Task Force 2
Land S&R Task Force 1
Flood Fight Branch
Division A
Air Operations Branch
Air Recon Group
Air Support Group
Air S&R Group
Levee Patrol Task Force
Sandbag Task Force 1
Sandbag Task Force 2
Division B
Levee Patrol Task Force
Sandbag Task Force 1
Sandbag Task Force 2
Division C
Levee Patrol Task Force
Sandbag Task Force 1
Sandbag Task Force 2
Transport Assistance Strike
Team
Operations Section Chief
Staging Area Manager
Evacuation Group
Route Identification Strike Team
Traffic Control Strike Team
Evacuation Route Evacuation Strike
Team
Ground S&R Group
Water S&R Task Force 2
Land S&R Task Force 1
Flood Fight Branch
Division A
Air Operations Branch
Air Recon Group
Air Support Group
Air S&R Group
Levee Patrol Task Force
Sandbag Task Force 1
Sandbag Task Force 2
Division B
Levee Patrol Task Force
Sandbag Task Force 1
Sandbag Task Force 2
Division C
Levee Patrol Task Force
Sandbag Task Force 1
Sandbag Task Force 2
Transport Assistance Strike
Team
4545
Planning Section Responsibilities
• Collecting and evaluating incident situation information
• Preparing situation status reports• Displaying situation information• Maintaining status of resources• Preparing and documenting the
Incident Action Plan• Preparing and archiving incident
related documentation• Incident demobilization plan
4646
Information and Intelligence
• Analysis and sharing of information and intelligence is critical to the mission
• Traditionally located in Planning Section
• IC will determine best location based upon needs of the incident
• Must ensure information is shared and supports decision making process
4747
Planning Section Units
Documentation Unit Leader
Demobilization Unit Leader
Resources Unit Leader
Situation Unit Leader
Planning Section Chief
Technical Specialists
Documentation Unit Leader
Demobilization Unit Leader
Resources Unit Leader
Situation Unit Leader
Planning Section Chief
Technical Specialists
4848
Planning Section Units
Meteorologist
Documentation Unit Leader
Demobilization Unit Leader
Resources Unit Leader
Situation Unit Leader
Planning Section Chief
Technical Specialists
Field Observers
Contingency Planners
Map/Display Processors
GIS
Status/Check-In Recorders
Meteorologist
Documentation Unit Leader
Demobilization Unit Leader
Resources Unit Leader
Situation Unit Leader
Planning Section Chief
Technical Specialists
Field Observers
Contingency Planners
Map/Display Processors
GIS
Status/Check-In Recorders
4949
Logistics Section Branch
Logistics Section Chief
Service Branch Director
Support Branch Director
5050
Logistic Section Expansion
Service Branch Director
Medical Unit Leader
Food Unit Leader
Communication Unit Leader
Support Branch Director
Facilities Unit Leader
Ground Support Unit Leader
Supply Unit Leader
Logistics Section Chief
5151
Finance/Administration Section
Procurement Unit Leader
Compensation/ Claims Unit
Leader
Cost Unit Leader
Finance/ Administration Section Chief
Time Unit Leader
5252
Resource Management
• Check-In
• Accountability
• Resources
• Assignment Lists
• Unit Logs
5353
Resource Management Activities
Resource Identification
Resource Procurement
Resource Supervision
5454
Identifying and Defining Resources
Tactical Resources
(external)
Support Resources
(internal)
ICS Resources:
5555
Describing Resources: Kind and Type
• Kind – what it is.
• Type – what it does.•Size•Capability•Equipment•Capacity•Staffing
5656
Organizational Resources
• Single Resources
• Task Forces
• Strike Teams
• Units
5757
Procuring Resources: Sources
In-House
Mutual-Aid Agencies
Other Government Entities
Commercial Sources
5858
Single Resources
• Individual volunteers to fill sandbags
• Tools such as shovels and rakes• Sandbags• Portable electrical generators• A front loader with operator• A dump truck with driver• A levee inspector
5959
Task Forces and Strike Teams
Task Force: Combination of single resources assembled for a particular tactical need
Strike Team:Specified combination of the same kind and type of resources
Both need to have common communications and an assigned Leader and organize within span-of-control limits
6060
Resource Status Conditions
• Assigned
• Available
• Out-of-Service
6161
Out-of-Service Resources
• Routine servicing of vehicles or other equipment
• To allow for rest/downtime• Insufficient personnel to operate
available equipment• Environmental reasons, such as
darkness or weather• Financial reasons
6262
Changing Resource Status
Documentation Unit Leader
Demobilization Unit Leader
Resources Unit Leader
Situation Unit Leader
Planning Section Chief
Technical Specialists
Documentation Unit Leader
Demobilization Unit Leader
Resources Unit Leader
Situation Unit Leader
Planning Section Chief
Technical Specialists
6363
Resource Status Keeping Systems
• Manual recordkeeping on forms
• Magnetic symbols on maps or status boards
• Computer system
• Card system
6464
Why Check-In at the Incident?
• Ensure personnel accountability • Used to track resources• Used to prepare personnel for
assignments and reassignments• Used to locate personnel in case of an
emergency• Establishes personnel time records
and payroll• Helps organize the demobilization
process
6565
Initial Incident Briefing
Briefings should include: • Situation assessment • Specific job responsibilities • Coworkers• Work area• Eating and sleeping arrangements• Instructions for obtaining additional
supplies, services, and personnel• Operational periods/work shifts• Required safety procedures and PPE
6666
Incident Facilities
• Incident Command Post (ICP): Where the Incident Commander oversees the incident
• Staging Areas: Where available resources are kept while waiting to be assigned
• Base: Where primary logistics functions are coordinated and administered
• Camps: Where resources may be kept • Helibase/Helispot: The area from which
helicopter operations are conducted
6767
The Incident Planning Process
Six essential steps of incident planning:1. Understand agency policy and direction2. Assess incident situation3. Establish incident objectives4. Select appropriate strategies to achieve
objectives5. Perform tactical direction (apply tactics
appropriate to the strategy, assign resources, and monitor performance)
6. Provide necessary follow-up (change strategy or tactics, manage resources, etc.)
6868
Written IAP
Used when:• Oral plans could result in
miscommunication• Two or more jurisdictions or disciplines
are involved• Personnel are working across more than
one operational period• There is a full activation of the ICS
organization• The incident has important legal,
political, or public ramifications• Complex communication issues arise• Written record of actions taken needed
for historical or administrative purposes
6969
Communications Plan
• Can be oral or written
• Should be a component of the Incident Action Plan
• All modes should be addressed
• Developed and controlled by Communications Unit Leader
7070
Incident Demobilization
• Complete work assignments • Brief replacements, subordinates, and
supervisor• Follow check-out procedures• Provide follow-up contact information• Return incident-issued equipment• Complete post-incident reports,
critiques, evaluations, and medical follow-up
• Resolve payment and/or payroll issues
7171
Course Objectives Review
• Provide examples of how ICS is interdisciplinary and organizationally flexible
• Describe why ICS became the standard for managing emergency operations across the country
• Identify the organizational structure of ICS
• Identify five major management functions
• Describe the purpose of unique position titles in ICS
• Understand the principle of Span of Control as properly applied during an incident
7272
Course Objectives Review (cont.)
• Describe the functional roles in resource management
• Explain the roles and responsibilities of the Incident Commander, the Command Staff, and the General Staff
• Discuss how resources are procured
• Describe the kinds of resources often used in incidents
• Explain why resource status keeping is important to effective incident operations
7373
Instructions for On-Line Exam
• Go to www.fema.gov• Select the “Education and Training”
tab• Select “EMI Independent Study
Courses”• Select “Our Courses”• Scroll down and select course IS-100• Select “Take Final Exam” and follow
instructions• Then do the same for IS-200