1 introduction to software engineering lecture 41 – communication skills
TRANSCRIPT
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Introduction to Software Engineering
Lecture 41 – Communication Skills
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Acknowledgements
This presentation is based largely on MIT Communication Skills Lectures.
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Lecture Outline Giving Oral Presentation
Formulate a strategy Choose an appropriate structure Create visual aids to enhance your
presentation Strive for effective and natural delivery Handle Q & A effectively
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Giving Oral Presentation Formulate a strategy Choose an appropriate structure Create visual aids to enhance your
presentation Strive for effective and natural delivery Handle Q & A effectively
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Analyzing the Situation
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Communication Strategy Content
How much detail on a method? How much detail on findings?
Style Level of technical language? Appeal to general audience?
Structure
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Giving Oral Presentation Formulate a strategy Choose an appropriate structure Create visual aids to enhance your
presentation Strive for effective and natural delivery Handle Q & A effectively
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Cognitive Processing Constraints
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Structure Approaches
Direct
(Easier to follow)
Indirect (often conventional)
Informative Main result, followed by evidence
Evidence, leading to results
Persuasive Overall arguments backed by evidence
Evidence leading to overall arguments
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Deciding on a Structure
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Planning segments of presentations Introduction
Arouse interest and show relevance to audience Establish credibility State main message (if direct) or preview agenda.
Body Limit to 5 major sections or points Adjust detail to audience background and needs Clarify process through agenda
Conclusion Make or recap main points
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Giving Oral Presentation Formulate a strategy Choose an appropriate structure Create visual aids to enhance your
presentation Strive for effective and natural delivery Handle Q & A effectively
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Creating Visual Aids: Functions
Clarify structure Emphasize important ideas Illustrate relationships or objects visually Enhance and maintain interest
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Creating appropriate medium for visual aids
For example, Transparencies Advantages
Easy and inexpensive Flexible Low tech and relatively dependable
Remember: You are the presentation – the visuals are not.
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Giving Oral Presentation Formulate a strategy Choose an appropriate structure Create visual aids to enhance your
presentation Strive for effective and natural
delivery Handle Q & A effectively
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Delivering your presentation Verbal – sound natural & conversational
Tone, pitch, pace Fluency
Nonverbal – Project confidence & enthusiasm Confidence Movement, use of space Gestures Eye contacts and facial expressions.
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Giving Oral Presentation Formulate a strategy Choose an appropriate structure Create visual aids to enhance your
presentation Strive for effective and natural delivery Handle Q & A effectively
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Answering Questions Plan for questions & practice answers Answer effectively
Listen carefully to whole question Buy time to think Be honest about what you don’t know. Avoid dialogues with one person Handle inappropriate questions quickly and
tactfully End Q & A by restating your point.
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Key Points Points to remember
Formulate a strategy Choose an appropriate structure Create visual aids to enhance your
presentation Strive for effective and natural delivery Handle Q & A effectively