1. intro to the trinity college 2.systems in trinity pre-sits 3.genesis project (benefits,...
TRANSCRIPT
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FOUR HUNDRED YEARS OF PAPER AND BEYOND
NIAMH HOPKINS
GeneSIS
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AGENDA
1. Intro to the Trinity College
2.Systems in Trinity Pre-SITS
3.Genesis Project (Benefits, Timelines, Team)
4.The Training Plan & Approach
5.Training Areas, eVision & SITs Client
6. Training Supports & Feedback
7.Challenges
8.Still to Come
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TRINITY COLLEGE (DUBLIN UNIVERSITY)
Trinity was founded in 1592 and is Ireland’s oldest university. 400 undergraduate degree courses across a range of disciplinesTrinity is a research-led university which offers high quality teaching at postgraduate level
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Lots of different systems working independently. Trying to deliver the best Student experience possible within their abilities
Current administrative processes were labour-intensive and time-consuming frustrating for staff & students
alike. Current processes were manual and are not freeing up
enough time to focus on strategic objectives and improvements
SYSTEMS IN TRINITY PRE SITS
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Pre - SITS
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SITS PROJECT
The SITS implementation in Trinity College is called
Genesis
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STUDENT LIFECYCLE
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STAFF BENEFITS
Easier access to information and serviceso Consolidated student academic & financial informationo Centralised Course Informationo Centralised Student Assessment Informationo Reporting and management information
Improved management of enquiries and student cases
Improved staff/student communications
Less manual activities
Move away from paper-based systems
Learning new skills, technologies & methodologies
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TIMELINE
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The Genesis TeamThe Genesis team consists of staff from various College offices and Schools bringing with them the expertise and knowledge from the areas they represent. These include staff from:
• IS Services• Admissions Office• Graduate Studies Office• International Admissions• Examinations Office• Student Records Office• SAS User Support Unit• School Administrators• Treasurer’s/Fees Office
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The Genesis Team
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SITS FACILITATING
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Training PlanRemit:
Plan, design , develop, implement & deliver a college wide
training strategy encompassing all aspects of SITs functionality
aligned with the business needs of College
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Training: Where to Start ?
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TRAINING APPROACH
Training will have a multi-tiered approach
College Wide Demonstrations
Hands-on workshops
Drop in Clinics
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TRAINING AREA’S
AdmissionsFeesAcademic RegistryStudent ManagementModule AssessmentProgression & AwardsOther Ad Hoc Functionality
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Problem: Approx 2,000 staff to receive training over a nine month timeframe
Spread the WordAdvertisement of coursesDevelop a Training WebsiteSetup of an online Training Booking SystemDevelop & Deliver Business orientated courses
To view our course schedule Click Here
LOGISTICS
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Training Course Development Review Tribal Training Materials
Analyse the Trinity Software Solution
Document the solution
Produce Userguide
Setup & Testing of Training Data in the Training Environment
Deliver Training Course
Step 1.Review Tribal
Training Materials
Step 2. Analyse the Trinity
Software Solution
Step 3. Document the
solution & produce userguide
Step 5.Setup of
Training data
Step 6.Deliver course
DEVELOP TRAINING COURSES
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Managing PG & UG Applications
Course & Module Information
Student ManagementModule AssessmentProgression: Three Types(Single Honors, 2 Subject, Manual End of Year Mark Entry)
EVISION TRAINING
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Training EnvironmentTrainmy.tcd.ie : Accessed from the local network
Training Accounts with test data setup
Training Environment
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Academic Registry StaffFees Office (SAM & SITS)Graduate Studies OfficeAdmissionsInternational OfficeStudent RecordsNew Genesis Staff
SITS CLIENT TRAINING
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TRAINING SUPPORTS
One on One Training
Podcasts Example
1 page Quickguides Example
Userguides
Webpages www.tcd.ie/local/Genesis/training
Dedicated Support Team/Helpline
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Feedback ChannelsGenesis has representation and gathers feedback from the following groups
1. UAT Sessions2. GeneSIS Project Board3. GeneSIS Technical Steering Group4. GeneSIS Finance Steering Group5. GeneSIS Business Steering Group6. School Administrators Forum7. University Council8. UG Studies Committee9. PG Studies Committee10. FIS Project11. ISS PMO12. Students’ Union
13. Graduate Students’ Union14. Accommodation Office15. Treasurer’s Office16. Trinity Foundation17. Academic Users Group18. School/Course Admin Reps19. All 24+ School Committees have been visited20. All school management are regularly visited21. SUSU support22. Training feedback
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Training FeedbackFace to FaceDirectly from School
AdministratorsOnline Survey Monkey
Form sent out after training
Survey not anonymousFeedback results
published to the Genesis Project website.
Hugely positive response to the training to date.
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TRAINING REPORTS
Training DatabaseAttendees per SchoolAttendees per MonthAttendees per course – in developmentExport into excel for further analysis
Training Database Management
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ChallengesFrantic Pace of the ProjectJust in Time TrainingResourcesTime PressuresUpdating Training MaterialsInadequate TestingRefresh of the TRAIN
environment Software Bugs & IssuesUser NegativityTrying to turn an Apple into
an Orange
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STILL TO COME
Research Management
Ceremonies
Alumni Management
Statutory Reports
More Student Finance
(e.g. Student Refunds,
Centralised Debt)
Oracle Integration
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Outlook
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Questions
?
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