Safety & Health Management System TrainingLesson 1 OSHA & the Importance of Having a Safety Health Management System (SHMS)

Safety Health Management System (SHMS) Webinar SeriesIn this series of webinars developed under the Susan Harwood Grant, you will learn:Lesson 1 - OSHA and the Importance of Having a Safety Health Management System (SHMS)Lesson 2 Management Commitment & LeadershipLesson 3 Worksite AnalysisLesson 4 Hazard Prevention & ControlLesson 5 Safety & Health Training

IntroductionSafety and health management systems can greatly reduce the number and severity of work-related accidents and illnesses. Managers and employees can work together to identify workplace hazards and potentially dangerous conditions.Take a proactive approach: develop and implement processes, procedures and programs that are preventative. The benefits: fewer lost work days, lower workers' compensation costs and higher employee morale and productivity

Lesson 1 ContentsObjectivesWhat is OSHAOSHAs Business RequirementsWhat is a SHMSCharacteristics of an Effective SHMSSHMS ModelsBenefits of an SHMSCase Study

ObjectivesLearn how a Safety and Health Management System (SHMS) can be a proactive approach to preventing workplace accidents and injuries.

Learn about the U.S. Occupational Safety and Health Administration (OSHA) and compliance requirements.

Learn what a safety and health management system is and its benefit.

What is OSHA?OSHAs mission is to assure that every employee has the right to a safe work environment and healthful working conditions. They do this by:Enforcing the standards developed under the Act.Providing training, outreach and education.Assisting and encouraging the State governments to do the same.Encouraging continual process improvement in workplace safety and health.

What is OSHA?OSHA regulations are found in Title 29 of the Code of Federal Regulations (CFR). These regulations can be difficult to interpret or understand which ones apply to your company if you do not have an organized approach.Implementing a formal SHMS provides an organized approach and helps ensure your company's compliance with OSHA regulations.

What is OSHA?OSHA Federal regulations cover most private sector workplaces, however it is the employers responsibility to provide a safe working environment.

Coverage applies to all employers and their employees in all 50 states unless excluded by the Appropriations Act.

26 states operate their own State Plan.

OSHA Business RequirementsAs a business you must comply with OSHA's laws, regulations and standards.

In fact, all employers must post the federal or State OSHA poster. (See 29 CFR 1903.2.)

If you have 11 or more employees, must also keep records of work-related injuries and illnesses (with some exemptions).

OSHA Business Requirements

What is a SHMS?A safety and health management system (SHMS) provides an organized approach to manage and reduce safety and health hazards.

A SHMS helps achieve OSHA compliance, but designed to go beyond OSHA compliance; ensure continual improvement of safety and health performance.

Poll Question #0

What is a SHMS?For example, an employer finds an unsafe condition during a routine safety inspection of the facility.

If an SHMS is implemented, the employer will not only seek to improve the condition to meet OSHA compliance, but will seek a long-term solution to ensure the non-compliant condition will not reoccur.

What is a SHMS?Example ElementsOccupational safety & HealthHazard identification and risk controlOperational controlEmergency preparedness and responseEmployee trainingManagement reviewContinuous system evaluation and improvement

Poll Question #1

What is a SHMS?There are four main components of an SHMS: (1) Management Leadership (2) Worksite Analysis (3) Hazard Prevention and Control (4) Safety and Health Training

Characteristics of an Effective SHMSA SHMS is a holistic approach to safetya living, breathing documented systemSafety is an organizational value Considered fundamental to the companys survival and is everyones responsibility. In an effective SHMS, employees look for ways to make their work environment safer for themselves and their coworkers.

Characteristics of an Effective SHMSOngoing Management supportEmployees, supervisors and managers must perceive that safety is not just todays priority subject to change tomorrow.Management must communicate, and continually demonstrate, to employees that safety and health issues must be factored into all aspects of business operations.

Characteristics of an Effective SHMSEmployee involvementAll employees contribute to safety and health (Ex. Safety Committees)

Those in key positions must understand their roles and responsibilities and be knowledgeable of the companys SHMS

Characteristics of an Effective SHMSKey personnel involved in developmentIdentify a key person or staff to oversee the development of your SHMS.While its good to involve all employees in the implementation of the program, someone needs to be in charge. The person in charge will need the authority to make changes where necessary and bring critical issues to the attention of management.

Characteristics of an Effective SHMSDevelopment ScheduleA schedule of activities and assignment of responsibilities is required

Employees need to know what they must do and when

Key safety and health activities must be completed

Characteristics of an Effective SHMSAdaptability and ease of useNeeds to be used and understood by all employees

During development, keep in mind those with disabilities who may need various methods of understanding the system

Easy to understand and implement

SHMS should be adaptable to allow changes and improvements in your organization.

Characteristics of an Effective SHMSPre-Assessments - to improve safety and health management and reduce workplace injury and illness:Need to discover the reasons why unsafe practices occurA preliminary assessment identifies what elements of your existing system need additional workAn understanding of what you have for losses and why its key

Characteristics of an Effective SHMSSuccessful ImplementationRequires workDevelop new or modified safety and health procedures and documents identified from assessmentsEnsure adequate time and resources to train employees on all systems

Characteristics of an Effective SHMSPeriodic reviews or audits will help identify:Problems or deficiencies in the system

Develop corrective actions

Keep you on track to meet goals and objectives

Poll Question #2

SHMS ModelsMaterial presented in this course is based on several models:OSHA Voluntary Protection Program (VPP)Occupational Health and Safety Management Systems Specification OHSAS 18001:1999American National Standard, ANSI Z10 Occupational Health and Safety Management Systems. ISO 9000 - International Organization for Standardization Employers who implement an SHMS according to the elements of one of these three standards can minimize workplace risks and reduce injuries and the costs associated.

SHMS ModelsOSHA created the Voluntary Protection Program (VPP) in 1982To recognize and partner with employers that implement exemplary systems for managing safety and health.VPP utilizes a set of performance-based criteria and hold management accountable for:Worker safety and healthContinual identification and elimination of hazardsThe active involvement of employees in their own protection.The criteria can be implemented in all industries in all sizes.

SHMS ModelsEmployers who meet the VPP criteria are exempted from OSHA compliance inspections for a specified period of time.

OSHA also periodically re-evaluates the employer site to confirm its qualification for VPP.

Being identified as a VPP demonstrates an ongoing partnership with OSHA and an employer commitment to effective worker protection.

Poll Question #3

SHMS Models Other ModelsOHSAS 18001: 1999 The Occupational Health and Safety Assessment Series (OHSAS) Management Systems Specification 18001 was developed in response to customer demand for a recognizable occupational health and safety management system standard against which companies can be assessed and certified.

The British Standards Institution (BSI) developed this specification, which is modeled after and compatible with the very effective management system standards for quality (ISO 9000) and the environment (ISO 14000).

SHMS Models Other ModelsANSI Z10 Standards developed for SHMS called ANSI Z10 - Occupational Health and Safety Management Systems by American National Standards Institute (ANSI) and the American Industrial Hygiene Association (AIHA).

ANSI Z10 Employers must evaluate their own conformance to the standard rather than rely on a third-party audit as in OHSAS 18001.

In addition, employers will not be removed from programmed OSHA compliance inspections as in the VPP programs.

Poll Question #4

Poll Question #5

Benefits of an SHMSKeeps employees safer by having system to prevent injuries and illnesses

Reduced workers' compensation costs. Fewer injuries and illnesses leads to a reduction in your workers' compensation premiums and costs. The cost savings directly improve your company's bottom line.

Benefits of an SHMS

Improved productivity and quality. The systematic requirements of an SHMS leads to a healthier, safer workforce with fewer mistakes and less downtime.

Improved workplace environment. Many VPP sites report workplace improvements such as lower turnover rates, reduced absenteeism and improved employee morale. When managers emphasize employee participation in SHMSs, employees have the opportunity to take ownership of their work environment and their contributions have proven to be tremendous.

Benefits of an SHMSReduced lost workday injuries. VPP sites generally report 60 to 80% fewer lost workday injuries than would be expected from an "average" site of the same size in their industries [source: Carolina Star Manual (page I-1)].

Poll Question #6

Case StudyCozy Heating and Cooling (CHC)In this Course you will journey along with a fictitious company, Cozy Heating and Cooling (CHC), as it implements parts of its own SHMS. Come meet some of its key personnel and learn more about the business's occupational safety and health concerns.Ben Smith, a young entrepreneur skilled in installing and servicing residential heating and air conditioning equipment, started CHC in 1968. Although Ben began the business in the back room of a local warehouse, the company now employs 92 people and serves residential and industrial clients in the Greenville, SC area.CHC employs a management team including Owner and President (Ben Smith), a General Manager, a Sales Manager, an Operations Foreman, and a Human Resources Manager. Approximately 50 service technicians report to the Operations Foreman and his Assistant.

Case StudyThe Human Resources Manager (Mary White), who is also responsible for safety and health, has noticed an unusually large rise in the number of workers' compensation claims filed in the last two years. The accidents range from cuts and scrapes to more serious injuries such as falls and back injuries. In addition, service technicians have been involved in more vehicle accidents as they travel to and from job sites.After researching the OSHA website and discussing accident prevention with their workers' compensation insurance company, Mary suggested to Ben that CHC could benefit from implementing an SHMS. Once Ben realized that an SHMS could reduce accidents and their associated costs, he assigned Mary with the responsibility and authority to implement an SHMS.Be sure to register for the next session to see how Mary starts her journey in developing a SHMS for Cozy Heating and Cooling.

ConclusionThis is the end of Lesson 1, please take the post-test and complete the lesson evaluation form.

Sign up for Lesson 2 and subsequent lessons.

In order to get your certificate of completion for this series, you must complete all 5 lessons.

RESOURCE LINKShttp://www.osha.gov/SLTC/etools/safetyhealth/Safety & Health Program References - http://www.osha.gov/SLTC/etools/safetyhealth/mod4_factsheets_refs.html

This course, funded by an OSHA-sponsored Susan Harwood grant, is designed to assist small and medium sized businesses in developing and implementing an effective safety and health management system.This material was produced under grant SH-17814-08-60-F-24 from the Occupational Safety Health Administration, U.S. Department of Labor. It does not necessarily reflect the views and policies of the U.S. Department of Labor, nor does mention of trade names, commercial products, or organizations imply endorsement by the U.S. Government.

Quick Fact 1* Since its inception, OSHA reports that occupational deaths have fallen 62% and injuries have declined by 42% (source: OSHA website).

LINK FOR OSHA SMALL BUSINESS RESOURCES:

http://www.osha.gov/dcsp/smallbusiness/index.html POSTER LINKS:English:http://www.osha.gov/Publications/osha3165.pdf

Spanish:http://www.osha.gov/Publications/osha3167.pdf#0 POLL QUESTION:Does your organization have a SHMS?YesNo

#1POLL QUESTION:What are the 4 main components of a Safety Health Management System (SHMS)?Operational Control, Management Leadership, Employee Training and Continuous System ImprovementManagement Leadership, Worksite Analysis, Employee Training, and Hazard IdentificationManagement Leadership, Worksite Analysis, Hazard Prevention and Control, and Safety and Health TrainingHazard Prevention and Control, Employee Training, Safety and Health Training, and Worksite Analysis

Answer: C. Management Leadership, Worksite Analysis, Hazard Prevention and Control, and Safety and Health Training

1. Management Leadership, the tasks are to:Develop a safety and health policy, andAssign responsibilities

2. Worksite Analysis, the tasks are to:Review results of an example accident investigation.Complete example OSHA Form 300 Injury and Illness Log.Identify hazards in example self-inspection.Conduct self-inspection.Recognize written programs required by OSHA, and Conduct job hazard analysis.

3. Hazard Prevention and Control, the tasks are to:Select appropriate hazard controls for example hazard identification, andSelect appropriate contractor based on example criteria

4. Safety and Health Training, the task is to:Identify your OSHA training requirementsIdentify the S & H training needs for an example company.Develop a training matrix for S & H Training needs, and Review a four level training evaluation process for example company.

#2POLL QUESTION:True or False? To increase the likelihood of developing an effective SHMS, you should only include a few key personnel during the planning and implementation process. A. TrueB. False

AnswerB is Correct While a key person or personnel should have responsibility and authority for developing the SHMS, it's essential to involve all employees during the planning and implementation of the program.

IMPORTANT TO NOTE:* VPP sites are not exempted from compliance inspections IF they receive a call with a complaint. The area office may just call the site to inquire about the complaint instead of doing an inspection, depending on the severity of the complaint. #3 POLL QUESTION:True or False? A company that meets OSHA VPP standards is exempt from regular programmed OSHA compliance inspections for a specified period of time.A. True B. False

A is CorrectVPP sites become exempt from regular programmed OSHA compliance inspections for a specified period of time in addition to receiving many other benefits from improving their safety and health performance

E is CorrectISO 9000 and ISO 14000 do not establish specifications for safety and health. ISO 9000 sets standards for quality management systems and ISO 14000 series sets standards for environmental management systems.

#4 POLL QUESTION:Which of the following does not provide specifications for an SHMS?A. ISO 9000 B. OHSAS 18001 C. OSHA Voluntary Protection Program D. ISO 14000 E. A and D

#5 POLL QUESTION:Why might a company choose to meet the OHSAS 18001 specifications for occupational safety and health?A. To become exempt from OSHA inspections for a specified period B. To receive third party certification of its SHMS C. Because the company has already implemented ISO 9000 and/or ISO 14000 standards and wants to implement an SHMS that is compatible with its other management systems D. B and C, only E. A, B and C

D is CorrectTwo reasons a company might choose to comply with OHSAS 18001 as opposed to another safety and health standard are: (1) a desire for third party certification of its SHMS and (2) familiarity with ISO 9000 and/or ISO 14000, after which OHSAS 18001 is modeled#6 POLL QUESTION:How can a company benefit from implementing an SHMS?A. Fewer work-related injuries, illnesses and deaths B. Lower employee turnover C. Higher employee morale D. Lower workers' compensation costs E. All of the above

E is CorrectAll these can be beneficial outcomes from implementing an SHMS