1

HCL’s Oracle capability

North America

1270

EMEA400

Latin America

100 ANZ100

India1170

APAC210Consultants

Global Oracle Team

30 standard Specializations and Accreditation in all areas relevant to global rollouts

13 Advanced Specializations

Very senior, experienced EBS delivery team

Oracle Consultants 3250+

Active customers 190 +

Countries 31

Offices 60

Global Delivery Centers 15

Practice Summary Oracle E-Business Suite

Siebel

JD Edwards

PeopleSoft

Hyperion/ OBIEE/ OBIA/ Technology

Demantra/ Primavera

2

Example traditional deployment approach with a single design and deploy, phased country roll in

Technical ReleaseSolution build

Solution Testing

Tech cutover

teams Release dependencies

Wave Solution design &

specificationCountry A

Technical Go Live for all countries in wave

Individual Business Go Lives

Local roll out &business readiness teams

Blueprint and Fit/Gap for TLS and business

Critical for countries in scope

UAT

Country B Country C

UAT for countries in the wave – sign off of

local variations

Country based final data migration, end

user training and business readiness

Local Deployment teams set up at outset to manage on the ground alignment

Solution build for all countries, data loaded and

solution proved

Countries assigned to slots. 3 month

preparation required

Minor changes included to retain alignment during

preparation

3© 2013 HCL – Proprietary & Confidential

Stabalise

Example Industrialised Deployment Approach – multiple countries is a wave, with single go lives

Deploy Pilot

Release (build/test/tech deploy)

LocalisationDesign

End to End Wave & Go Lives

Technical Go Live

Business Go Lives

Handover CR Specs

Scope and plan

Wave Team Offshore Release Engine

BU Local Deployment

Wave N

Legend

GP

Deploy (Data & bus ready)

LocalisationDesign

Scope & plan

Wave 2

Country A Country B

Release (build/test/tech deploy)

Wave N+ 2

Deploy ( Data & bus ready)

Release (build/test/tech deploy)

Localisation Design

Scope & plan

Country C D E

4

Advantages of model

Central team that is very strong on the template and able to

– Do rapid design localisations and recognise critical gaps – Increasing template adherence and maintain cost and plan schedule

Leverage Offshore cost savings through a repeatable delivery engine for the release component

– Bundle technical services into an integrated and repeatable release engine– Leverage costs for certain skills in a low cost region

Split in technical go live and business go-live reducing risk

– It allows a longer elapsed time to complete the design and build, test activities– Provided a flexible roll in for the business units at the business go-lives i.e. Business

can be rescheduled in the event of a delay to the next drop

5

Our industrialised approach offers flexibility given the scope of Oracle solution

Deploy ( Data & buinesss

readiness)

RealisationDetailedDesign

Scoping and Planning

DetailedDesign Team

Build, Test and Data Team

Data Cutover and Regional Deployment Team

Deployment Wave N

Country A + B

Country C + D

Deploy ( Data & Buinesss

Readiness)

CountryE + F

Country G + H

Shortergo-live cadence

UAT and Tech C/OTeam

Final Prep

GPOsFunctional SMEs

Deployment Wave N+1

Technical Go Live

Business Go Lives

Handover

Legend

• Plan cadence of technical releases duration every e.g. 4 months• Central team that does design rolling through the waves sequentially• Decouple technical and business go-lives, business go-lives every e.g. 2

months to reduce business risk (allows more business roll in flexibility)

Early Engagement

ArchitectsBusiness Readiness

RealisationDetailedDesign

Scoping and Planning

Final Prep

Early Engagement

6

HCL’s Global Delivery model enables Industrialised delivery practices through highly skilled teams

Core Team DeploymentManagement

Fit Gap & Deployment

Team

Offshore COEIndustrial Strength

Delivery

BuildData

Test

Scope & Planning

Offshore CoE Delivery Local build extensions Testing Data Migration factory Development factory Training Materials Security extensions Environment Management

Offshore CoE Delivery Local build extensions Testing Data Migration factory Development factory Training Materials Security extensions Environment Management

Regional Deployment Teams Local fit/gap co-ordination, language Co-ordinate local deployment Data cleanup and local cutover Business readiness Hypercare

Regional Deployment Teams Local fit/gap co-ordination, language Co-ordinate local deployment Data cleanup and local cutover Business readiness Hypercare

Scope and Planning Template Adoption Plan ‘Big ticket’ items Data Quality Actions

Scope and Planning Template Adoption Plan ‘Big ticket’ items Data Quality Actions

Core Team Programme management Liaison with Global Template Design

Authority Build Management Central Deployment co-ordination &

Management

Core Team Programme management Liaison with Global Template Design

Authority Build Management Central Deployment co-ordination &

Management

7

HCL - TLS Database

8© 2013 HCL – Proprietary & Confidential

-6 -5 -4 -3 -2 -1 1 2 3 4 5 6 7 8 9 10 11 12 13

Create / Approve LT

CRs

FUT

CH Tech Go-Live

Build and Test Legacy System Changes

C/O

Legacy Testing & Integration Test / UAT Support

Build LT Localisations

FDR

CH Bus.Go-live

Solution Adoption (Fit Gap)

Legacy Data Cleansing & Migration – 3 load cycles

FRICE DDS(Func + Tech)

Regress & Tech Test

Communication (Strategy/ Communication Plan/ Broadcasting/ Feedback Loop)

Data Analysis & Preparation

Legacy System Design Specs

LT S

oluti

onLo

calis

ation

Dat

aBu

sine

ss R

eadi

ness

Loca

l Sys

tem

Cha

nges IT 1

Data Mapping & Cleansing Prep

UATManage Business Cut-Over

Mobilise Change Network and

Regional teams

Training Materials Localised

RoleCards

Change Action Plan

TNA and Training Plan

UAT training & prep

Person to Job Mapping and

S&A

Business readiness assessments & change executionChange Impact Assessment

HR consultation plan Top Up

End User Training

Validate Benefits Case

Comms and Stakeholder Planning

Enable Benefits Case Realise Benefits CaseIdentify Regional Benefits

Data Analysis and Cleansing Plan

IT 2

Local Config Baseline

Gap FDSBig Ticket Items

Early Engagement Scope and Planning Detailed Design Final PrepRealisation Deploy

DL1 DL2 CT1

Pre-ScopeAssess.

Local Infra and legacy change impact

Initiate Convergent Projects

Drive commonality and LT policy adoption

ReadinessAssess.

TLS Requs

ScopeDoco

Approve Legacy CRs

Release Plan

Plan and Budget

Data Extract Transform, Load

Design

RoleTo job mapping

TTT

Local SOPs Updated

Benefits Plans

KT to BAU

ProvisionUsers

Business Ramp-down

Local Floor Walker Support

Transition to BAU Support

Close-out

Wave Closed

PI Review

Business Ramp-up monitoring

OptimiseProcedures

EstablishRegional

Governance

Plan Regional Team

AssessRisk

TranslationsTrans Cat

Cutover Plan

ControlsFramework

QRCPlan

Integ Test Complete

Build / FUT Complete

Design Approved

Scope and Plans Approved

Early Engagement Competed

TechC/O

End User Training

C/OFDR

Manage Business Cut-Over

We use a Deployment Toolkit, supported by HCL accelerators to ‘de-skill’ the deployment activity

HCL can accelerate localisation activities through the use of our: Architectural Assessment Templates Solution Questionnaires Local Configuration Baseline templates Tax, Legal and Statutory localisation toolkit

Create / Approve LT

CRs

Solution Adoption (Fit Gap)

Local Config Baseline

Gap FDSBig Ticket Items

Pre-ScopeAssess.

TLS Requs

ScopeDoco Trans Cat

9

APSE drives the industrialization of delivery processes, KPI monitoring and continuous improvement

10

APSE controls across regions and time-zonesemail Alerts APSE Reports

MS Project IntegrationStatus Reporting

When a user is assigned as the owner

of the next step in a workflow, they receive

an email alert informing them of the task and the due date

APSE custom reports enable team members,

team leads and managers to view the current status of all

deliverables during a project

APSE reports showing status and task details can be easily exported

to Excel – enabling programme wide

status reports to be created in minutes

APSE workflow information (dates,

status and owners) can be synchronised with

MS Project to keep overall programme

plans up to date and accurate

APSE workflow drives individual, team & project mgmt.

Managing Fit/Gap design validation with the countries using APSE

Validation status and outcome of each process can be tracked and monitored by each impacted business unit