1

Getting Started with the Phone

When this module is complete, you will be able to:

•Set up an IP phone manually and register it to the PBX default configuration.

•Reset the phone to factory defaults.

•Reinitialize the phone.

Estimated time: 50 minutes. 

2

How the Phone Gets its IP Address

3

Configuring Static IP Addresses for the Phones

4

Static IP Address from the GUI

For DHCP environments

5

Static IP Address from the TUI

For non-DHCP environments

See Exercise 12 in your lab book for complete exercise.

6

Registering an Extension Using the Logon Wizard

See Exercise 13 in your lab book for complete exercise.

1. Press any key.2. Enter 40 and thepassword you created.

3. Enter the IP address of your laptop.

4. Enter the SIP password of the extension.

7

The “Registration” Symbol

A solid phone icon indicates that the phone is registered.

8

Verify the Phone is Registered

9

Finding the IP Address of the Phone

If the phone gets an IP address, the ? will display it.

See Exercise 14 in your lab book for complete exercise.

10

Registering an extension manually

Via HTTP

See Exercise 15 in your lab book for complete exercise.

11

Navigating the Voicemail

12

Setting up and Using Voicemail

1. Record Your Name

2. Record a Personal Welcome Message

3. Creating Personal Greetings

4. Change Your PIN

See Exercise 16 in your lab book for complete exercise.

13

Phone GUIAccess the phone GUI by entering the phone’s IP address into a web browser:

14

Up to 12 Identities

15

System Information

16

Resetting to Factory Defaults

17

SIP Trace

18

PCAP Trace

19

Resetting the Phone

Clears all previous extensions, settings, and passwords.

See Exercise 17 in your lab book for other phone models.

snom 300 and 320:

1.Use the bottom edge of the navigation wheel () to navigate to Configuration. (Press the key ten times.)2.Press the right edge () of the wheel once. You should see Reset.3.Press the confirm key.4.Enter the password (default is 0000).

20

Reinitializing the Phone

Useful when:

•You’re locked out of the phone

•You don’t have the right password

•The phone is acting strangely or unpredictable

•You can’t get the phone working

21

Flashing the Phone: A Two-Part Process

Part 1. Download the recovery image.

See Exercise 18, Parts 1 and 2, in your lab book for complete exercise.

Part 2. Configure the phone to fetch the image.

22

TFTP Logging

If flashing the phone does not work, use FTP logging to troubleshoot:

See Exercise 18, Part 3, in your lab book for complete exercise.