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DEMONSTRATING VALUE

Presentation to the

Pathfinder Working Group

15 November 2001

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INTRODUCTION

• Customs’ context

• Key Issues for Customs

• Demonstrating Value Project

• Questions:– Outcome vs Standard– Piggy-back outcomes

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CUSTOMS’ CONTEXT• Broad involvement...but narrow context

– manage risks to 40 major policy objectives

– on behalf of 20 agencies

…..but only the border related risks

• Integrating role…economies of scope

• Variable quality of risk and intervention analysis

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KEY ISSUES FOR CUSTOMS

• How to define our outcomes ?

• Role of border intervention in risk mgt strategy?

• How to link outputs to outcomes ?

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DEMONSTRATING VALUE PROJECT

• DCRP grant

• Objectives– Analytical techniques– Capability development

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CONCEPTUAL FRAMEWORK

– a theory to describes Customs’ reality and ultimately supports

• strategic conversation between policy Ministries and NZCS

• purchase conversation between NZCS and its Minister

• purchase and/or value for money conversations between NZCS and Treasury

– provides a basis for choosing the research questions needing to be answered

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BENCHMARKS

– items which, if they change over time, affect level of residual risk and hence the outcome

– at level low enough to aid operational management

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RESEARCH METHODOLOGY

• Research methodology– define research questions– analyse gaps in knowledge & tools– select techniques to allow us to address 4

quadrants of conceptual framework and also to establish benchmark readings for a number of areas

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TECHNIQUES

• Techniques will be both common and adapted

• Suitability will be determined based on insights generated, ease of use, wider application etc

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QUESTIONS

• Outcome vs Standard

• Piggy-back outcomes

• Externalities vs hidden outcomes

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Designation of controlled drugs

Border Control

Policing/ Investigation

Prosecution

Rehabilitation

Community Education

Risk

Treatm

ent S

trategy

Controlled Drugs (Indicative)