THE TOP 10 THINGS YOU CAN DO TO

REDUCE YOUR TELECOM COSTS

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1. Confirm the Numbers

A. Request CSR from local service provider for every bill received

Details Cost Components USOC

Codes

Provides Telephone

Numbers and Circuit ID’s

Identifies Contract Commits

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B. Dial Check Numbers

Voice answered (Automated or Live)

Tone (Fax or

Modem)Busy RNA

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C. Confirm Circuit Uses

Internet WAN Integrated

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2. Document Services

Establish a master list of services and equipment (See Handout)

• Lines• Cost

• Vendor• Contract Terms

• Phone system Mfg/Make/Model/yr purchased• Router/Firewall

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3. Check Your Bills 3rd Party Charges Misapplied Payments Late Pay Charges Directory Assistance

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Document all existing contracts• Date executed• Term• Commitments• Termination liability• Services included

4. Verify Existing

Contracts

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SalesServic

eBilling

Technical

5.Establish Escalation ListContact vendors when not in the middle of an emergency

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6. Bundle or

Unbundle Services

Local/Long Distance/Intern

et/Mobile

Equipment Maintenance

Equipment Service

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7. Establish Benchmarks for Quick Analysis

Local lines

Long Distance CPM(IntraState/InterState)

Internet

WAN

Mobile Cost per device for voice, voice/data, and voice/data/text

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8. Look at Technology

DSL

VoIP

Integrated

Analog vs. T1

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9. See Salesman from Competing Vendors Keep up with new offerings Monitor market prices Learn of new ideas to reduce costs Establish relationships that could become

future vendor

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FCC PSC Network World

Teleconnect Fierce… Etc

10. Subscribe to Telecom Industry Emails or Web Sites

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1. Confirm the Numbers2. Document Services3. Check Your Bills4. Verify Existing Contracts5. Establish Escalation List6. Bundle or Un-bundled Services7. Establish Benchmarks for Quick

Analysis8. Look at Technology9. See Salesman from Competing

Vendors10.Subscribe to Telecom Industry

News

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There is an EASY wayNetPro will provide a FREE audit to

include: Performing the above 10 steps Call us 24 / 7 for ANY telecom issue

(billing, trouble isolation, changing services, negotiate better rates, etc

Provide cost-saving recommendationsFor a FREE

audit contact us at:

636-692-0900