1 confidential information. copyright © 2010 zimbra and vmware, inc. zimbra bernd weber...

1 Confidential Information. Copyright © 2010 Zimbra and VMware, Inc.

Zimbra

Bernd [email protected] / [email protected]

EMEA Channel Manager, ZIMBRA

mailto:[email protected]


Web application predominance• Anywhere access, cross-platform• Personal & public clouds• Rapid innovation, integrated UI

Open collaboration platforms• Part time administration• Utility computing, lower overall TCO• Web services, highly integrated

Zimbra

Open services

Web 2.0

IT Collaboration Strategy Trends

End Users

ITAdministration

Email client predominance• Windows-centric• Local file store• Steady state experience

Email Client

Proprietary collaboration platforms• Dedicated IT administration team• Higher hardware, license TCO• Limited integration capability

Proprietary services


Zimbra

The Leader in Next-Generation Messaging and Collaboration• Cross-platform enterprise-class functionality• Most innovative, advanced web application available today

Innovate, Open and Simplify with the best TCO• Innovative online/offline user experience• Open technologies that are interoperable with existing investments• Simplified administration with the most deployment flexibility• 35-50% less TCO than others

Innovate Open Simplify


Zimbra Product Goals

Enhance user productivity by streamlining the interaction between

people, applications & data

Simplify platform management, reduce administration costs and embrace

portability across Private & Provider Clouds

Productivity

Manageability

Provide an open and extensible collaboration platform that promotes

universal access to applications & data

Customer Momentum Over 150,000 Organizations60M Commercial Mailboxes110 Countries

Open Source Community1M+ Server Downloads3M+ Client Downloads33K+ community members

Openness


Zimbra Customers

(Sprint LEC)

Education

SMB & SME

Large Business

Service Providers

South Africa

Australia

Simon Fraser

Realty Services

Government Chile


Service Providers

Americas

EMEA

Asia Pacific

Key Requirements / Attributes Zimbra Benefits

Massively scalable architecture at low TCO

• Zimbra has proven scale to 20M+ users in a single deployment, at pennies/mailbox/month• At least 10 Zimbra hosters have deployments of 500K+ mailboxes

User experience exceeding Gmail, Yahoo Mail, Hotmail etc.

• State-of-art web client, fully rebrandable by service provider• Support for mobile devices; support for large mailboxes

Flexibility to support consumers & businesses in a single deployment

• Flexible Class-of-Service structure (enable specific features & quotas) • Multi-tenancy for small business email hosting• Ad-serving support for revenue generation from consumers

(Sprint LEC)

South Africa

Australia

Argentina

Nigeria Kenya

Iceland

Philippines

Brazil

China

Malawi

Netherlands

Tanzania


BES

IMAP, POP, CalDAV, iCalIMAP, CardDAV, CalDAVMAPI

SOAP ActiveSync, xHTML

Core Zimbra Features

Win Mobile

iPhone

Standards ClientsAndroid

BlackBerry

Palm

MS Outlook

Zimbra Desktop

Apple DesktopActiveSync, xHTML

SOAP

Zimbra Server

Zimbra Web Client


Zimbra - Exchange Interoperability

Zimbra and Exchange users can share free-busy information Works within the native UI of each product Unified GAL (auto complete on compose, etc.)

Zimbra

Outlook

Zimbra Server

MicrosoftExchange

ActiveDirectory


Zimbra Platform

UI Application DevelopmentPersonal Cloud File System

Sharing and PoliciesAPI (REST, SOAP) for Mobile, Offline and Webtops

File Sharing

• Upload and share files

• File versioning• Public file

sharing

Enterprise Social

• Real-time communication

• Enterprise social streams

• Instant messaging

UnifiedCommunications

• Voice Mail• VoIP• Web

conferencing

Enterprise Content

Management

• Issue tracking• Workflow

automation• Intranet• Public

communities

Edge and Security

• Inbound & Outbound Security (anti-spam, anti-virus)

• Encryption & Signing (s-MIME)

• Advanced archiving & Discovery

Email, Address Book, Tasks and

Calendar

• Email, conversations, search

• Calendar, delegated calendar

• Address book and global address list

• Personal and shared tasks

• Basic archiving and discovery

Team Collaboration

• Team sites for sharing calendars, documents, address book

• Micro-web sites for creating small intranet websites for anyone within a company to seeFile Sync

• File sync from Windows, Mac and Linux

• Auto-save from Microsoft Office

Collaboration Landscape


Enterprise

Cloud Infrastructure & Services

Cloud Platform: vSphere

Application Middleware

Management / IT Solutions: Ops Mgmt, App Mgmt, Compliance, Disaster Recovery, Test/Dev

Private CloudOther Public Clouds

End User Computing

IaaS

Paa

SS

aaS

Spring

VMware Public Clouds

vCloud Platform

Desk. Virt: View

Thin App

Mobile Virtual.

Infrastructure Management: vCenter

Service Delivery: Cloud Director

SI

VAR

SP

Hybrid Cloud : vCloud Plug-In, Discovery


Increase Zimbra Deployment Options

Freedom to enable your business...On premise appliance - reduce complexity and cost in your datacenterOff premise appliance - dedicated ZCS instance with portability from a vCloud SPFully Outsourced - managed services with a Zimbra HSP

vCloud SP/HSP

Hybrid CloudComposition of 2 or more interoperable clouds, enabling data and application portability

Public CloudAccessible over the Internet for general consumption

Private CloudOperated solely for an organization, typically within the firewall

On Premises

BridgingZCS ZCS

multi-tenant

ZCSZCSBare Metal

Hybrid


Appliance Form Factor

Secure and stable “out-of-the-box” email...

Complete solution - integrated application stack based on core ZCS

Simple Provisioning - web based setup with no OS or application installation

Simple Administration - web based management with no OS administration

Simple Operations - runs on vSphere for HA, backup, and disaster recovery

Lifecycle Management - automated maintenance and upgrades

Zimbra Appliance


Zimbra Appliance v2

• Optimized for small and medium sized businesses• Single instance virtual appliance• Support up to 1000 mailboxes

Key Objectives

• OVF Packaging with runtime validation for fast and accurate deployment

• One setup screen to configure your email domain

• Less than 15 minutes from setup to inbox sending and receiving email

• AD integrated authentication for simple password management

• AD integrated mailbox provisioning for fast setup of all your users

• 1 step to migrate email, calendar, contacts, and tasks from Exchange for all users

• Migrate email from POP accounts

• Migrate email from IMAP accounts

• Lite Admin console for simplified email address and distribution group management

• 4 steps to schedule hot backups with VMware Data Recovery

• 1 check box to enable cluster integration with VMware HA

• Automatically consume added storage for simple expansion of mailbox storage

Provisioning Migration Management


Simple, Powerful Administration

Proven open technologies, web-scalable architecture reduce TCO

• Bulk user provisioning and policy management• Delegated role-based administration• Class-of-service and multi-tenancy• HSM and storage management• Real-time backup and restore• Integrated anti-spam/virus

LDAP, Active Directory integration Integrated Archiving and Discovery

On average, 33% less time is spent administering Zimbra than MS Exchange*

* Source: University of Pennsylvania case study Nov 09


Core Collaboration

Power users– compose & read mail as tabs, mandatory spell check, read receipts, run filter rules over existing folders

Power user calendar requests from VMware and Bechtel

Zimbra Desktop 2.0: smaller memory footprint and 6.0 UI

Zimbra Workspaces Calendaring productivity Advanced distribution lists, policies &

access control File sharing and online documents Zimbra Desktop (policies and co-

branding)

Real-time collaborative editing of online documents

File sync Video chat Microblogging

Open Platform and APIs

Expand Zimlet API to create new application tabs

Mobile API support Cloud storage API (Hadoop) Software Appliance for organizations

up to 1000 users (V2) BES scalability testing VMware HA

API versioning and support, software development kit & developer portal

Instant messaging client – XMPP support for external servers

Outlook 2010 and RIM BES 5.0 Zimbra Gallery: Zimbra Desktop support

for Zimlets

Blackberry Open API (coming in ‘11) Unified messaging (single mailbox view) Federation (Zimbra to Zimbra) Zimbra Appliance multi-server (V3)

Extensions and Zimlets

Broadsoft and Openwave Twitter, Digg and Facebook Mitel and Salesforce.com

Cisco and Avaya Voicemail application (Cisco, Asterisk, Nortel, etc)

ZCS 6.0 ( 2009 )

ZCS 7.0 ( 2010 )

ZCS 8.0 ( 2011 )

Zimbra 6.0 and Beyond


Zimbra Appliance Roadmap

Demo SMB Enterprise

Available on the Virtual Appliance Marketplace

OVF packaging 1 setup screen Full Admin UI

Single Instance,1000 mailboxes or less Zimbra Desktop, Web, and Mobile client IMAP/POP/CalDAV/CardDAV support Lite Admin UI AD authentication AD mailbox provisioning Migration tools from Exchange/POP/IMAP VMware HA integration for Clustering Support for commercial AV/AS gateways Automatically consume added storage

Multi-instance Multi-thousand mailboxes Outlook client support Automated configuration APIs

Zimbra Appliance v1.0 ( Q2 2010 )

Zimbra Appliance v2.0 ( 2010 )

Zimbra Appliance v3.0 ( 2011 )


Storage variable based on per GB per user

Appliance Shapes and Sizes

ContinuityBackupAvailabilityApplication vServices

vSphere Infrastructure

ZZ

Z

Small50 mailbox

1vCPUx2GB

Medium500 mailbox2vCPUx4GB

Large1000 mailbox4vCPUx8GB


Zimbra Technology Choices

Multi-tenant and dedicated deployment options Massive scalability with the lowest TCO Easily create tiers of user services Custom integration using Zimlets

Zimbra Collaboration Suite

Flexibility

Zimbra Appliance *New*

Dedicated, single tenant Ideal for organizations up to 1000 mailboxes Embedded OS for simplified administration 15 min to deploy (private or public cloud)

Simplicity

Zimbra Desktop Free Best end user experience for offline access to

Zimbra email, calendar, address book & briefcase

Anywhere/Anytime Access

Perpetual license1

Subscription license2

Perpetual license3

FreeLicenses sold in packs of 25, 250, or 2500. Education, Government, non-profit and ISPs are discounted. Archiving and discovery is a separate SKU. See price book for specific details. 1 Enterprise customer with 2500 mbxs of Standard Edition, without discounts. Includes mobile and advantage support 2 Enterprise customer with 2500 mbxs of Standard Edition, without discounts. Requires purchase of 1 year of SnS. Includes Mobile. 3 Requires purchase of 1 year of SnS. Includes Mobile.


Zimbra Appliance Facts

Zimbra Email and Collaboration Server - Complete enterprise class email and collaboration solution that includes email, contacts/address book, calendaring, document management, file sharing, tasks, and comprehensive search and indexing.

Zimbra Advanced Web Client - multiple-browser, multiple-platform web-client with a rich AJAX interface delivers a robust desktop-like experience for end users.

Zimbra Mobile - Native “over-the-air” synchronization to iPhone, Windows, Palm and Symbian OS Smartphone's with customizable mobile security policies including remote device wipe, PINs and device management features on user accounts. .

Easy Migration and Interoperability - Zimbra Appliance Migration Wizard allows customers to rapidly and easily migrate from Microsoft Exchange and Domino environments; interoperability with Microsoft Exchange and other leading email clients including shared enterprise calendars and Global Address List (GAL) for mixed environments. .


Zimbra Appliance Facts

Simplified and Anywhere, Web-based Administration - Simplified task-oriented web-based administration console enables “anywhere administration”.

Zimbra Appliance Integrated Application Stack – Rapid deployment of integrated operating system and application stack, combined with firewall, anti-virus and anti-spam filtering.

Zimbra Appliance Automated Software Updates – Software and security updates are combined into a single lifecycle management policy, configurable from the anywhere access, web-based administration console.

Open Virtualization Format (OVF) packaged Virtual Appliance – Open formats reduce the cost and complexity of provisioning and lifecycle management.


Extensible Framework and Workflows

Zimlets enable 3rd party web services and new applications to be integrated directly in Zimbra

Customers and partners may develop their own or use existing from the open source community

Zimlet Gallery (gallery.zimbra.com)


Indexing => Speed of Search, Virtual Folders

All content in all emails is scanned and indexed, including attachments


Contextual Zimlets


Date & Calendar Zimlet


Bugzilla Zimlet


Map Zimlet


Mail Contact Zimlet


Zimlet - Web Services Examples


Zimlets: Salesforce

http://gallery.zimbra.com/gallery.php?act=viewProd&productId=18


Zimlets: If there’s an API, there’s a way


Customized Experiences

Change available features and quotas per user or group with class-of-service

Completely re-brand and re-theme the experience


Stanford University


Eircom


Indiatimes


Ireland.com


Comcast


Comcast iPhone Client Leverages the Open Platform


Zimbra Business model

Hybrid business model (Free & Commercial Open Source) Open Source foundation (all products)

Free Open Source Edition (“FOSS”) (free)• Seeds market, generates leads for upselling

• For customers who only need basic feature set.

• Zimbra Support & Maintenance subscription not available for FOSS

Commercial Open Source Editions – licensed/subscription/VSPP (not free)• More features

• Freedom to brand

• Support


Zimbra ”Good to know”

Introduced in VMware price book via addendum. Pricing effective to the channel since 1st August 2010

All VMware Partner, starting from the Professional level are able to resell Zimbra

Zimbra discounting follows same structure for Emerging and Developed 2 as for other VMware products:

Structure changed from Zimbra’s traditional volume based pricing to VMware packs based pricing• 25, 250, 2.500, 25.000 user packs (depending on segment)• Enterprise, Gov/Non Profit, ISP, Academic

Professional edition versus standart edition• just Microsoft Outlook support, ”MAPI”


Zimbra ”Good to know”

NFR Software? YES go to www.zimbra.com, take the DEMO licence with a 60 day key, ask for more days if needed

IUL Software? YES Zimbra is part of the VMware IUL program, order in the same way like all VMware IUL Software

VSPP? YES since 1. October 2010 VPP? YES count towards the revenue, but no addional

discount on Zimbra licence

http://www.zimbra.com/


Why Zimbra as your Partner

Zimbra will never be your competitor Zimbra is open, so it is easy for you to integrate third

party solutions to boost your services Solid financial background Fully integrated into VMware Scalable, same software for 25 or 25.000.000 mail boxes Proven solution Fit to your customers needs, state of the art functionality

& different ways to deploy Zimbra Zimbra support your offering for Business and

Consumer Customers needs Service business because of Zimlet’s and Branding 100% CLOUD ready


Call to action!

Start today to think about market trends! Start today to have a “state of the art” offering to your

customers, follow your customers needs! Start today to streamline and optimize your

administration with communication services! Start today to optimize your cost structure!


Thank you very much for your time!

Q&A


Zimbra links

www.zimbra.com for all information about Zimbra www.vmware/products/zimbra Zimbra & VMware http://download3.vmware.com/media/zimbra_demo/

watch a flash DEMO www.gallery.zimbra.com ZIMLET’s http://wiki.zimbra.com/wiki/Main_Page Zimbra WIKI http://

www.zimbra.com/products/download_network.html Download a trail version, Network Version

http://www.zimbra.com/products/download_appliance.html Download a trail version, Appliance Version

http://www.zimbra.com/

http://www.vmware/products/zimbra

http://download3.vmware.com/media/zimbra_demo/

http://download3.vmware.com/media/zimbra_demo/

http://www.gallery.zimbra.com/

http://wiki.zimbra.com/wiki/Main_Page

http://wiki.zimbra.com/wiki/Main_Page

http://www.zimbra.com/products/download_network.html

http://www.zimbra.com/products/download_network.html

http://www.zimbra.com/products/download_appliance.html

http://www.zimbra.com/products/download_appliance.html


Zimbra Client Architecture

Jetty + JVM + OS

Zimlet WS Proxy

Zimbra MobileConnector for BES Zimlet JSP Tags

Zimbra OutlookConnector

Microsoft Outlook

Zimbra Desktop

IMAP, POP;Card & CalDAV

Apple; other Standard

SO

AP

RE

ST

PO

P

LM

TP

Zimbra Collaboration Server

Ca

lDA

V

IMA

P

RS

S

Ato

m

Platform API Interfaces

Zimbra AJAX Client

Zimlet AJAX Framework

ZimbraHTML Client

Ca

rdD

AV

Active

Syn

c

Postfix MTAIncludingAnti-Spam and Virus

Desktop Clients Browser ClientsMobile Clients

BlackBerry Apple

BES


3Rd PartyStorage System

StandardZimbraStorageSystem

Directory

MySQLLucene Index

Zimbra Journaling

Mailbox Server (MBS) Architecture

Zimbra Collaboration Server

(Jetty + JVM)

JDB

C

Message and File StoreAttachment Index & View

Meta Data

Open LDAP

External LDAP

IBM Domino

Microsoft Exchange

Active Directory

AutonomyKeyview

Free/BusyProviders

SearchDatabaseReliability


Network Architecture

LMTP

SMTP

Postfix MTA AS/AV

IMAP / POP Proxy

Load Balancer

Standard Clients

(Thunderbird/Eudora)

MBS Cluster

Load Balancer

HTTP / SOAP Proxy

Browser Clients

(Zimbra AJAX / HTML)

Open LDAPDirectory

(Master + Replica Farm)

MBS Cluster


Zimbra Collaboration

Server

Shared Storage

Zimbra Clustering Architecture

Zimbra Collaboration

Server

…RHEL RHEL

HeartbeatProtocol

• “Single copy” failover (LAN/MAN)• Red Hat Enterprise Linux & Veritas or Red Hat

Cluster Suite• Shared network storage (NAS, SAN, RAID)• Heartbeats & I/O barriers avoid “split-brain”


Syn

c. Service

Underlying file system

Lucene Index SQLite

Meta-data/User profile

Zimbra Message

Store

JDBC

J2SE JRE + Jetty

Zimbra AJAX Toolkit

SOAPHTTP

Zimbra Desktop Client

Mozilla Prism

Zimlets

Data Sources

Zimbra Desktop Services

• Zimbra Server• Google Mail/Cal• Yahoo Mail/Cal• Hotmail• POP• IMAP• Exchange (future)

Zimbra Desktop Architecture


Appliance Deployment Options

vCloud Service Provider Reduce cost/complexity with IaaS Dedicated Zimbra instance Customer specific solutions for security,

backup, and disaster recovery

On Premise (Private Cloud) Reduce complexity behind the

firewall Leverage investment in

virtualization Move from legacy physical email to

reduced TCO virtual collaboration

ContinuityBackupAvailabilityApplication vServices

vSphere Infrastructure

Z

vCloud Service Provider

Portabilit

y

Z

1 confidential information. copyright © 2010 zimbra and vmware, inc. zimbra bernd weber...

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