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1 Click to edit Master subtitle style The Network As The Platform Presented To: Dr. Tamas Koplyay MGP708QA Strategy Formulation In High-Tech & PM Setting Fall 2008 Université du Québec en Outaouais Département des Sciences Administratives Prepared By: Rassoul Fayed Nehad Shukur Saleh Hashem Tony Rwigamba Jamel Touati Tuncay Keskek

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Page 1: 1 Click to edit Master subtitle style The Network As The Platform Presented To: Dr. Tamas Koplyay MGP708QA Strategy Formulation In High-Tech & PM Setting

1

Click to edit Master subtitle style

The Network As The Platform

Presented To:

Dr. Tamas Koplyay

MGP708QA

Strategy Formulation In

High-Tech & PM Setting

Fall 2008

Université du Québec en OutaouaisDépartement des Sciences Administratives

Prepared By:

Rassoul Fayed

Nehad Shukur

Saleh Hashem

Tony Rwigamba

Jamel Touati

Tuncay Keskek

Page 2: 1 Click to edit Master subtitle style The Network As The Platform Presented To: Dr. Tamas Koplyay MGP708QA Strategy Formulation In High-Tech & PM Setting

Agenda

Cisco Company Profile Networking Systems Strategies (2001 & 2008)

Unified Collaboration Analysis & Strategy (2008)

Security Analysis & Strategy (2008)

Conclusions & Strategy Recommendations

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Agenda

Networking Systems Strategies (2001 & 2008)

Unified Collaboration Analysis & Strategy (2008)

Security Analysis & Strategy (2008)

Conclusions & Strategy Recommendations

Cisco Company Profile

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Agenda – Cisco Overview• Company Profile

• History

• Vision/Mission/Goal

• Business Segments

• Technology Industry Value Chain

• Overall Market Share

• Financial Analysis• Saleh & Tony these are just suggestions of topics and to

fill in the blanks .. Please organize this agenda as you wish.

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Cisco’s Vision & Profile

300 Locations in 90 Countries

400 Buildings

7 Critical Enterprise Production Data Centers

1500+ Labs Worldwide (500+ in San Jose)

60,000 + Employees & Contractors

25,000 Channel Partners

110+ Application Service Providers

210+ Business & Support Development Partners

Market capitalization twice that of its Top 11 north American competitors

#1 player on internet routers and switches

#1 or 2 player in Wireless, Home Networking, Security, Optical, IP Telephony, Storage

“Changing the Way We Work, Live, Play, and Learn”

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Cisco’s Acquisitions

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Routers (23.9%) Switches (40.2%) Advanced Technologies (29.4%) Others (6.5%)

2008 Total Revenues %

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Enterprise Customers (45-50%) Service Providers (25%) Commercial Customers (25%) Consumer/SOHO (3-4%)

Major Consumer Groups & Theaters

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Cisco’s Competitors

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Title?

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Title?

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Title?

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Title?

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Title?

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Net Sales/ Income/ Cash Flow …

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Cash/Sales/Net Income/Market Value

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Profitability

Liquidity

Leverage

Activity

Very low Average Very High

Very tight About right Too much slack

Too much debt Balanced Too much equity

Too slow About right Too fast

*

*

*

*

Financial Ratio Profile

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Best profit margin in high tech, strong cash position $26 billion

Spend Aggressively on Brand Building Invest in Research and Development of New

Products through acquisition Fund New Business Lines Increase Employee Benefits Buy Back Its Own Shares of Stock

Cisco Financial Strategy

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1.Technical staff Skills

2.Resources and Personnel Utilization

3.Level of Technology Used in Products

4.Strength of Patents and Processes

5.Products Effectiveness

6.Value Added to Product

7.Economies of Scale

8.Level of Coordination and Integration

Weak Neutral Strong

0 25% 50% 75% 100%

Company Capability Profile

Technical Factors

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1. Product Strength, Quality, Uniqueness

2. Customer Loyalty and Satisfaction

3. Market share

4. Low Selling and Distribution Costs

5. Use of Life Cycle of Products

6. Investment in R&D

7. High Barriers to Entry in Co. Markets

8 Market Growth Potential advantage

9. Customer Concentration

0

Weak Neutral Strong

25% 50% 75% 100%

Competitive Factors

Company Capability Profile

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Weak Neutral Strong

1.Corporate Image, Social Responsibility

2.Use of Strategic Plans and Analysis

3.Environmental Assessment and Forecasting

4.Speed of Response to Changing Conditions

5.Flexibility of Organization Structure

6.Management Communication and Control

7.Entrepreneurial Orientation

8.Ability to Attract & Retain Creative People

9.Aggressiveness in Meeting Competition

Managerial Factors

0 25% 100%50% 75%

Company Capability Profile

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Company Capability Profile

Financial Factors Weak Neutral Strong 1.Access to Capital When Required 2.Degree of Capacity Utilization

3.Ease of Exit from the Market 3

4.Profitability, Return on Investment

5.Liquidity, Available Internal Funds

6.Degree of Leverage, Financial Stability

7.Cap. Investment, Capacity to Meet Demand

8.Ability to Sustain Effort in Cyclic Demand

9.Price Elasticity of Demand

0 25% 50% 100%75%

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Resources & Capabilities Appraisal

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STRATEGY

INDUSTRY KEYSUCCESS FACTORSCOMPETITIVE

ADVANTAGE

ORGANIZATIONALCAPABILITIES

RESOURCESTANGIBLE INTANGIBLE HUMAN

•Financial•Physical

•Technology•Reputation•Culture

•Skills/know-how•Capacity for communication & collaboration•Motivation

Cisco ModelCisco Model

Resources/Capapbilities/Competitive Advantage Links

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Time

Sa

les

volu

me

Emergence Convergence Coexistence Dominance

Established Industry

Emerging Industry

Cisco Industry Life Cycle Model

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FIRM INFRASTRUCTURE

HUMAN RESOURCE MANAGEMENT

TECHNOLOGY DEVELOPMENT

PROCUREMENT

INBOUND OPERATIONS OUTBOUND MARKETING SERVICE

LOGISTICS LOGISTICS & SALES

PRIMARY ACTIVITIES

SUPPORT ACTIVITIES

The Porter Value Chain

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Cisco’s Supply Chain Structure

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Cisco’s Fulfillment Supply Chain

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SUPPLIERS

POTENTIALENTRANTS SUBSTITUTES

BUYERS

INDUSTRYCOMPETITORS

Rivalry amongexisting firms

Bargaining Power of Suppliers

Bargaining Power of Buyers

Threat of Substitutes

Porter’s Five Forces Analysis

Threat of New Entrants

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Agenda

Cisco Company Profile

Unified Collaboration Analysis & Strategy (2008)

Security Analysis & Strategy (2008)

Conclusions & Strategy Recommendations

• Networking Systems Strategies (2001 & 2008)

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Agenda – Cisco Networking

Networking Overview• Industry Overview• Technology Leadership• Networking Product Life Cycle

Networking Analysis & Strategy (2001)• Growth Vector Analysis• Stakeholder Analysis• Product Life Cycle Marketing Strategy• BCG Growth Share Matrix

Networking Analysis & Strategy (2008)• SWOT Analysis• Networking Finances• Porter Five Forces Competitive Analysis• SPACE Analysis Overall Market Share

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Agenda – Cisco Networking

Networking Analysis & Strategy (2001)• Growth Vector Analysis• Stakeholder Analysis• Product Life Cycle Marketing Strategy• BCG Growth Share Matrix

Networking Analysis & Strategy (2008)• SWOT Analysis• Networking Finances• Porter Five Forces Competitive Analysis• SPACE Analysis Overall Market Share

Networking Overview• Industry Overview• Technology Leadership• Networking Product Life Cycle

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The Internet Backbone

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A network Router is a computer whose software and hardware are usually tailored to the tasks of routing and forwarding information

A network Switch is a computer whose that connects connectes network segments.

Router & Switch are marketing terms. With appropriate software, a PC can act as a router or a switch.

Routers & Switches

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Cisco Networking 2008 - Competitive Landscape

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Cisco Networking Competitors

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Agenda – Cisco Networking

Networking Overview• Industry Overview• Technology Leadership

Networking Analysis & Strategy (2008)• SWOT Analysis• Networking Finances• Porter Five Forces Competitive Analysis• SPACE Analysis Overall Market Share

Networking Analysis & Strategy (2001)• Growth Vector Analysis• Stakeholder Analysis• Product Life Cycle Marketing Strategy• BCG Growth Share Matrix

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Agenda – Cisco Networking

Networking Overview• Industry Overview• Technology Leadership

Networking Analysis & Strategy (2001)• Growth Vector Analysis• Stakeholder Analysis• Product Life Cycle Marketing Strategy• BCG Growth Share Matrix

Networking Analysis & Strategy (2008)• Stakeholder Map• Financial Analysis• SWOT Analysis

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Stakeholder Map

Communities

CompetitorsCompetitors

SuppliersSuppliers

CustomersShareholdersShareholders

GovernmentsGovernmentsStrategic Alliance Partners

Strategic Alliance Partners

Cisco

•Small Business•Enterprise •ISP•Consumer

Industry PeersIndustry Peers

EmployeesEmployees

Innovators

Management

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Networking Financial Analysis

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WWeaknesses Declining market share in storage

networking and weak presence in the contact center

Relatively weak presence in China

TThreats Intense competition

US Telecom industry consolidation

Dependence on suppliers

SStrengths Strong market share and revenues in

networking systems

Diverse customer base and product offerings

Extensive geographic reach

OOpportunities Acquisitions in growth markets

Strategic alliances and partnerships

Strong portfolio in UC

Growing enterprise security market

Internal External

SWOT Analysis

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SStrengths

Strong growth in revenues, cash flows and returns indicates better financial position of the company

Diverse customer base and product offerings would help Cisco reduce dependence on specific products, customers and markets.

Extensive geographic reach reduces business concentration.

Internal

SWOT Analysis

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OOpportunities Acquisitions provide Cisco to generate incremental

revenue from various growth markets such as social networking.

Strategic alliances will contribute to future product enhancement and company growth.

Cisco has a strong portfolio to catering into Unified Communications market, which is estimated to reach $49B in 2012.

Growing enterprise security market provides opportunity to sustain overall revenue growth.

External

SWOT Analysis

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WWeaknesses

Weak presence in contact center technologies and declining storage networking market share

Relatively weak presence in China – despite Cisco’s efforts to gain market share in this region, it takes time to see results.

Internal

SWOT Analysis

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TThreatsIntense competition would adversely affect Cisco’s top

line growth and margin.

Consolidation in the US telecommunication industry reduces numbers of customers and creates large rivals

Dependence on suppliers would affect Cisco’s business operations and margin.

External

SWOT Analysis

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Confront Avoid

Exploit

SearchOpportunities

Threats

WeaknessesStrengths

External Factors

Internal Factors

Intense competition

Acquisitions

Strategic alliances

Diverse customer base

Extensive geographic

US Telecom Consolidation

Strong UC portfolio

Strong Revenue

SWOT Analysis

Dependence on suppliers

Growing enterprise security

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Agenda

Cisco Company Profile Networking Systems Strategies (2001 & 2008)

Security Analysis & Strategy (2008)

Conclusions & Strategy Recommendations

• Unified Collaboration Analysis & Strategy (2008)

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Agenda – Cisco Collaboration

Competitive Landscape Positioning Map SPACE Analysis Nehad these are just suggestions of the

Collaboration agenda items. Please organize this agenda as you wish.

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Cisco Collaboration 2008 - Competitive Landscape

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Successful companies are using supply – chain collaboration :

Drive innovation Reduce cost Strengthen customer relationships Increase revenue and market share Companies expanded their ability to share objectives Business processes Performance metrics with their supply –chain , partner and customer

Collaboration

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Telecommunicating Access to remote experts Human resources recruiting Board of director meetings Customer briefing center Remote management Real time document sharing Distance learning Product research and development Team building

Top 10 Ways For Company could use video conferencing

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Create a common vocabulary (How we will achieve our 3-

5years and advance toward our vision and mission)

Develop Collaborative Processes (strategic decision-making )

Share in a Belief System Practice Executive Scaling Develop Metrics

Collaborative Leadership Style

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Cisco emphasizes a unified communications strategy that integrates web conferencing /videoconferencing and meeting with its voice, network and call management offerings

Meeting Place is a robust , enterprise-oriented product with many possibilities for expansions and customization

Cisco Leading Collaboration

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Quality Web Ex

MicrosoftCitirx Online

IBM

Low Adobe System Price Cisco Genesys Conferencing

Low

Positioning Map – Unified Collaboration

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Title? – Unified Collaboration

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Financial Strength

5.2

Focus Cost Leader

Competitive -1.6 5.2 Industry Advantage strength

Defensive Differentiation

-3.8

Environmental stability

SPACE Analysis – Unified Collaboration

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Evaluation Criteria Weighting

Product/Service High

Overall Viability (Business Unit , Financial, Strategy ,Organization )

High

Sales Execution /Pricing Standard

Market Position Moderate

Marketing Execution Standard

Customer proximity High

Operation Low

Core Competencies & Evaluation Criteria

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Evaluation Criteria Weighting

Market understanding High

Marketing strategy High

Sales Strategy Standard

Offering (product) Strategy High

Business Model Standard

Vertical /industry Strategy Low

Innovation High

Geographic Strategy Low

Core Competencies & Evaluation Criteria

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Agenda

Cisco Company ProfileNetworking Systems Strategies (2001 & 2008)

Unified Collaboration Analysis & Strategy (2008)

Conclusions & Strategy RecommendationsSecurity Analysis & Strategy (2008)

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Agenda – Cisco Security Competitive Landscape Cisco Security Solutions Strategic Map Porter Competitive Analysis BCG Growth Share Matrix SPACE Analysis Rassoul these are just suggestions of the

Collaboration agenda items. Please organize this agenda as you wish.

Page 65: 1 Click to edit Master subtitle style The Network As The Platform Presented To: Dr. Tamas Koplyay MGP708QA Strategy Formulation In High-Tech & PM Setting

No Security Video, Let’s Enjoy This …

30- Seconds Video Click Here

Welcome to the Human Network

Rassoul I couldn’t find a security so I’m suggesting this fun short video to keep our presentation entertaining. Please feel to keep it or not since this is your section and if you have a security 1 min max video it would be even better

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Integrated Multi-cover Protections at all points in the Network

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•Cisco ASA 5500 Series Firewall Edition

•Firewall Services Module

•Cisco ISO Firewall

•Cisco ASA 5500 Series VPN Edition

•IPsec VPN Services Adapter

•Cisco ISO IPsec VPN

•Cisco ASA 5500 Series IPS Edition

•Cisco IPS 4200 Series Sensors

•Cisco Security Agent

•IDS Services Module-2

•Cisco ISO IPS

•Cisco ASA 5500 Series Content Security Edition

•IronPort C-Series E-mail Security Appliance

•IronPort S-Series Web Security Appliance

Cisco Security Solutions

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Cisco Virtual Office Securely extend video, voice, wireless and data services to a remote workforce.

Data Loss Prevention Protect valuable data, control and monitor network access, and enforce content policies.

PCI Compliance Meet regulations for confidentiality, integrity, availability and auditing.

Network Admission Control Enforce security policy compliance on all devices seeking to access network resources.

Physical Security Help ensure the safety and security of your staff and business assets.

Integrated Router/Switch Security Identity Management Application Optimization and Security Anomaly Detection and Mitigation Multifunction Security

Cisco Security Product Portfolio

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Title?

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Title?

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Title?

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Title?

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. “one in ten WebPages are infected with malicious code, and that 70 percent of Web-based infections were found on “legitimate” websites (those with a neutral to positive reputation”Source: A Google study, released in May 2007, analyzed the presence of malware across all pages indexed by the Google search crawler

Title?

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Cisco/IronPort

Microsoft Google/ Postini Symantec

Trend Micro MessageLabs McAffee

Secure Computing Proof Point Websense

Low High

Competitive Capability

Div

ersi

ficati

on

High

Low

Strategic Map - Industry

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Porter Competitive Analysis

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Firewalls NAC

Email & Web

IPS & IDS

MSS

VPN

BCG Growth Share Matrix

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Title?

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Title?

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Agenda

Cisco Company ProfileNetworking Systems Strategies (2001 & 2008)

Unified Collaboration Analysis & Strategy (2008)

Security Analysis & Strategy (2008)

Conclusions & Strategy Recommendations

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Strategic Profile: Design Factors

• Sustainability• Uniqueness• Value Added• Enhancement• Flexibility• Stability• Fit• Performance• Consistency• Stretch

Saleh, as we discussed this is your section for the Conclusion, Recommendation & assessment based on the factors below:

Conclusion

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Strategy Recommendations

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Proposed Strategy Assessment

Strategic Profile: Design Factors

• Sustainability• Uniqueness• Value Added• Enhancement• Flexibility• Stability• Fit• Performance• Consistency• Stretch

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Thank You

Questions ?

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Chambers Downturn Strategy

5-Minutes Video Click Here

Chairman and CEO John Chambers discusses Cisco Post-Q109 Earnings and what Cisco is doing in these challenging economic times.  He talks about, in part, that while Cisco will undertake appropriate expense management initiatives in the current environment, it will also make some calculated investments into areas it can accelerate development and Cisco’s leadership.