1 click to edit master subtitle style the network as the platform presented to: dr. tamas koplyay...
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The Network As The Platform
Presented To:
Dr. Tamas Koplyay
MGP708QA
Strategy Formulation In
High-Tech & PM Setting
Fall 2008
Université du Québec en OutaouaisDépartement des Sciences Administratives
Prepared By:
Rassoul Fayed
Nehad Shukur
Saleh Hashem
Tony Rwigamba
Jamel Touati
Tuncay Keskek
Agenda
Cisco Company Profile Networking Systems Strategies (2001 & 2008)
Unified Collaboration Analysis & Strategy (2008)
Security Analysis & Strategy (2008)
Conclusions & Strategy Recommendations
Agenda – Cisco’s Anthem …
1-Minute Video Click Here
Welcome to the Human Network
Agenda
Networking Systems Strategies (2001 & 2008)
Unified Collaboration Analysis & Strategy (2008)
Security Analysis & Strategy (2008)
Conclusions & Strategy Recommendations
Cisco Company Profile
Agenda – Cisco Overview• Company Profile
• History
• Vision/Mission/Goal
• Business Segments
• Technology Industry Value Chain
• Overall Market Share
• Financial Analysis• Saleh & Tony these are just suggestions of topics and to
fill in the blanks .. Please organize this agenda as you wish.
Cisco’s Vision & Profile
300 Locations in 90 Countries
400 Buildings
7 Critical Enterprise Production Data Centers
1500+ Labs Worldwide (500+ in San Jose)
60,000 + Employees & Contractors
25,000 Channel Partners
110+ Application Service Providers
210+ Business & Support Development Partners
Market capitalization twice that of its Top 11 north American competitors
#1 player on internet routers and switches
#1 or 2 player in Wireless, Home Networking, Security, Optical, IP Telephony, Storage
“Changing the Way We Work, Live, Play, and Learn”
Cisco’s Acquisitions
Routers (23.9%) Switches (40.2%) Advanced Technologies (29.4%) Others (6.5%)
2008 Total Revenues %
Enterprise Customers (45-50%) Service Providers (25%) Commercial Customers (25%) Consumer/SOHO (3-4%)
Major Consumer Groups & Theaters
Cisco’s Competitors
Title?
Title?
Title?
Title?
Title?
Net Sales/ Income/ Cash Flow …
Cash/Sales/Net Income/Market Value
Profitability
Liquidity
Leverage
Activity
Very low Average Very High
Very tight About right Too much slack
Too much debt Balanced Too much equity
Too slow About right Too fast
*
*
*
*
Financial Ratio Profile
Best profit margin in high tech, strong cash position $26 billion
Spend Aggressively on Brand Building Invest in Research and Development of New
Products through acquisition Fund New Business Lines Increase Employee Benefits Buy Back Its Own Shares of Stock
Cisco Financial Strategy
1.Technical staff Skills
2.Resources and Personnel Utilization
3.Level of Technology Used in Products
4.Strength of Patents and Processes
5.Products Effectiveness
6.Value Added to Product
7.Economies of Scale
8.Level of Coordination and Integration
Weak Neutral Strong
0 25% 50% 75% 100%
Company Capability Profile
Technical Factors
1. Product Strength, Quality, Uniqueness
2. Customer Loyalty and Satisfaction
3. Market share
4. Low Selling and Distribution Costs
5. Use of Life Cycle of Products
6. Investment in R&D
7. High Barriers to Entry in Co. Markets
8 Market Growth Potential advantage
9. Customer Concentration
0
Weak Neutral Strong
25% 50% 75% 100%
Competitive Factors
Company Capability Profile
Weak Neutral Strong
1.Corporate Image, Social Responsibility
2.Use of Strategic Plans and Analysis
3.Environmental Assessment and Forecasting
4.Speed of Response to Changing Conditions
5.Flexibility of Organization Structure
6.Management Communication and Control
7.Entrepreneurial Orientation
8.Ability to Attract & Retain Creative People
9.Aggressiveness in Meeting Competition
Managerial Factors
0 25% 100%50% 75%
Company Capability Profile
Company Capability Profile
Financial Factors Weak Neutral Strong 1.Access to Capital When Required 2.Degree of Capacity Utilization
3.Ease of Exit from the Market 3
4.Profitability, Return on Investment
5.Liquidity, Available Internal Funds
6.Degree of Leverage, Financial Stability
7.Cap. Investment, Capacity to Meet Demand
8.Ability to Sustain Effort in Cyclic Demand
9.Price Elasticity of Demand
0 25% 50% 100%75%
Resources & Capabilities Appraisal
STRATEGY
INDUSTRY KEYSUCCESS FACTORSCOMPETITIVE
ADVANTAGE
ORGANIZATIONALCAPABILITIES
RESOURCESTANGIBLE INTANGIBLE HUMAN
•Financial•Physical
•Technology•Reputation•Culture
•Skills/know-how•Capacity for communication & collaboration•Motivation
Cisco ModelCisco Model
Resources/Capapbilities/Competitive Advantage Links
Time
Sa
les
volu
me
Emergence Convergence Coexistence Dominance
Established Industry
Emerging Industry
Cisco Industry Life Cycle Model
FIRM INFRASTRUCTURE
HUMAN RESOURCE MANAGEMENT
TECHNOLOGY DEVELOPMENT
PROCUREMENT
INBOUND OPERATIONS OUTBOUND MARKETING SERVICE
LOGISTICS LOGISTICS & SALES
PRIMARY ACTIVITIES
SUPPORT ACTIVITIES
The Porter Value Chain
Cisco’s Supply Chain Structure
Cisco’s Fulfillment Supply Chain
SUPPLIERS
POTENTIALENTRANTS SUBSTITUTES
BUYERS
INDUSTRYCOMPETITORS
Rivalry amongexisting firms
Bargaining Power of Suppliers
Bargaining Power of Buyers
Threat of Substitutes
Porter’s Five Forces Analysis
Threat of New Entrants
Agenda
Cisco Company Profile
Unified Collaboration Analysis & Strategy (2008)
Security Analysis & Strategy (2008)
Conclusions & Strategy Recommendations
• Networking Systems Strategies (2001 & 2008)
Agenda – Cisco Networking
Networking Overview• Industry Overview• Technology Leadership• Networking Product Life Cycle
Networking Analysis & Strategy (2001)• Growth Vector Analysis• Stakeholder Analysis• Product Life Cycle Marketing Strategy• BCG Growth Share Matrix
Networking Analysis & Strategy (2008)• SWOT Analysis• Networking Finances• Porter Five Forces Competitive Analysis• SPACE Analysis Overall Market Share
Agenda – Cisco Networking
Networking Analysis & Strategy (2001)• Growth Vector Analysis• Stakeholder Analysis• Product Life Cycle Marketing Strategy• BCG Growth Share Matrix
Networking Analysis & Strategy (2008)• SWOT Analysis• Networking Finances• Porter Five Forces Competitive Analysis• SPACE Analysis Overall Market Share
Networking Overview• Industry Overview• Technology Leadership• Networking Product Life Cycle
Power of the Integrated Network
1-Minute Video Click Here
Welcome to the Human Network
The Internet Backbone
A network Router is a computer whose software and hardware are usually tailored to the tasks of routing and forwarding information
A network Switch is a computer whose that connects connectes network segments.
Router & Switch are marketing terms. With appropriate software, a PC can act as a router or a switch.
Routers & Switches
Switches
Routers Products
1.Routers2.Switches3.Network Management4.Cisco IOS Software5.Interfaces and Modules
Services1.Network Management Services2.Routers and Routing Systems Ser
vices3.Routing and Switching Services4.Server Networking and Virtualiza
tion Services
Network Systems
Cisco Networking - Products & Services
Cisco Networking 2008 - Competitive Landscape
Cisco Networking Competitors
Agenda – Cisco Networking
Networking Overview• Industry Overview• Technology Leadership
Networking Analysis & Strategy (2008)• SWOT Analysis• Networking Finances• Porter Five Forces Competitive Analysis• SPACE Analysis Overall Market Share
Networking Analysis & Strategy (2001)• Growth Vector Analysis• Stakeholder Analysis• Product Life Cycle Marketing Strategy• BCG Growth Share Matrix
Agenda – Cisco Networking
Networking Overview• Industry Overview• Technology Leadership
Networking Analysis & Strategy (2001)• Growth Vector Analysis• Stakeholder Analysis• Product Life Cycle Marketing Strategy• BCG Growth Share Matrix
Networking Analysis & Strategy (2008)• Stakeholder Map• Financial Analysis• SWOT Analysis
Stakeholder Map
Communities
CompetitorsCompetitors
SuppliersSuppliers
CustomersShareholdersShareholders
GovernmentsGovernmentsStrategic Alliance Partners
Strategic Alliance Partners
Cisco
•Small Business•Enterprise •ISP•Consumer
Industry PeersIndustry Peers
EmployeesEmployees
Innovators
Management
Networking Financial Analysis
WWeaknesses Declining market share in storage
networking and weak presence in the contact center
Relatively weak presence in China
TThreats Intense competition
US Telecom industry consolidation
Dependence on suppliers
SStrengths Strong market share and revenues in
networking systems
Diverse customer base and product offerings
Extensive geographic reach
OOpportunities Acquisitions in growth markets
Strategic alliances and partnerships
Strong portfolio in UC
Growing enterprise security market
Internal External
SWOT Analysis
SStrengths
Strong growth in revenues, cash flows and returns indicates better financial position of the company
Diverse customer base and product offerings would help Cisco reduce dependence on specific products, customers and markets.
Extensive geographic reach reduces business concentration.
Internal
SWOT Analysis
OOpportunities Acquisitions provide Cisco to generate incremental
revenue from various growth markets such as social networking.
Strategic alliances will contribute to future product enhancement and company growth.
Cisco has a strong portfolio to catering into Unified Communications market, which is estimated to reach $49B in 2012.
Growing enterprise security market provides opportunity to sustain overall revenue growth.
External
SWOT Analysis
WWeaknesses
Weak presence in contact center technologies and declining storage networking market share
Relatively weak presence in China – despite Cisco’s efforts to gain market share in this region, it takes time to see results.
Internal
SWOT Analysis
TThreatsIntense competition would adversely affect Cisco’s top
line growth and margin.
Consolidation in the US telecommunication industry reduces numbers of customers and creates large rivals
Dependence on suppliers would affect Cisco’s business operations and margin.
External
SWOT Analysis
Confront Avoid
Exploit
SearchOpportunities
Threats
WeaknessesStrengths
External Factors
Internal Factors
Intense competition
Acquisitions
Strategic alliances
Diverse customer base
Extensive geographic
US Telecom Consolidation
Strong UC portfolio
Strong Revenue
SWOT Analysis
Dependence on suppliers
Growing enterprise security
Agenda
Cisco Company Profile Networking Systems Strategies (2001 & 2008)
Security Analysis & Strategy (2008)
Conclusions & Strategy Recommendations
• Unified Collaboration Analysis & Strategy (2008)
Agenda – Cisco Collaboration
Competitive Landscape Positioning Map SPACE Analysis Nehad these are just suggestions of the
Collaboration agenda items. Please organize this agenda as you wish.
Cisco Collaboration Video …
30-Seconds Video Click Here
Welcome to the Human Network
Cisco Collaboration 2008 - Competitive Landscape
Successful companies are using supply – chain collaboration :
Drive innovation Reduce cost Strengthen customer relationships Increase revenue and market share Companies expanded their ability to share objectives Business processes Performance metrics with their supply –chain , partner and customer
Collaboration
Telecommunicating Access to remote experts Human resources recruiting Board of director meetings Customer briefing center Remote management Real time document sharing Distance learning Product research and development Team building
Top 10 Ways For Company could use video conferencing
Create a common vocabulary (How we will achieve our 3-
5years and advance toward our vision and mission)
Develop Collaborative Processes (strategic decision-making )
Share in a Belief System Practice Executive Scaling Develop Metrics
Collaborative Leadership Style
Cisco emphasizes a unified communications strategy that integrates web conferencing /videoconferencing and meeting with its voice, network and call management offerings
Meeting Place is a robust , enterprise-oriented product with many possibilities for expansions and customization
Cisco Leading Collaboration
Quality Web Ex
MicrosoftCitirx Online
IBM
Low Adobe System Price Cisco Genesys Conferencing
Low
Positioning Map – Unified Collaboration
Title? – Unified Collaboration
Financial Strength
5.2
Focus Cost Leader
Competitive -1.6 5.2 Industry Advantage strength
Defensive Differentiation
-3.8
Environmental stability
SPACE Analysis – Unified Collaboration
Evaluation Criteria Weighting
Product/Service High
Overall Viability (Business Unit , Financial, Strategy ,Organization )
High
Sales Execution /Pricing Standard
Market Position Moderate
Marketing Execution Standard
Customer proximity High
Operation Low
Core Competencies & Evaluation Criteria
Evaluation Criteria Weighting
Market understanding High
Marketing strategy High
Sales Strategy Standard
Offering (product) Strategy High
Business Model Standard
Vertical /industry Strategy Low
Innovation High
Geographic Strategy Low
Core Competencies & Evaluation Criteria
Agenda
Cisco Company ProfileNetworking Systems Strategies (2001 & 2008)
Unified Collaboration Analysis & Strategy (2008)
Conclusions & Strategy RecommendationsSecurity Analysis & Strategy (2008)
Agenda – Cisco Security Competitive Landscape Cisco Security Solutions Strategic Map Porter Competitive Analysis BCG Growth Share Matrix SPACE Analysis Rassoul these are just suggestions of the
Collaboration agenda items. Please organize this agenda as you wish.
No Security Video, Let’s Enjoy This …
30- Seconds Video Click Here
Welcome to the Human Network
Rassoul I couldn’t find a security so I’m suggesting this fun short video to keep our presentation entertaining. Please feel to keep it or not since this is your section and if you have a security 1 min max video it would be even better
Cisco Security 2007 – Competitive Landscape
Integrated Multi-cover Protections at all points in the Network
•Cisco ASA 5500 Series Firewall Edition
•Firewall Services Module
•Cisco ISO Firewall
•Cisco ASA 5500 Series VPN Edition
•IPsec VPN Services Adapter
•Cisco ISO IPsec VPN
•Cisco ASA 5500 Series IPS Edition
•Cisco IPS 4200 Series Sensors
•Cisco Security Agent
•IDS Services Module-2
•Cisco ISO IPS
•Cisco ASA 5500 Series Content Security Edition
•IronPort C-Series E-mail Security Appliance
•IronPort S-Series Web Security Appliance
Cisco Security Solutions
Cisco Virtual Office Securely extend video, voice, wireless and data services to a remote workforce.
Data Loss Prevention Protect valuable data, control and monitor network access, and enforce content policies.
PCI Compliance Meet regulations for confidentiality, integrity, availability and auditing.
Network Admission Control Enforce security policy compliance on all devices seeking to access network resources.
Physical Security Help ensure the safety and security of your staff and business assets.
Integrated Router/Switch Security Identity Management Application Optimization and Security Anomaly Detection and Mitigation Multifunction Security
Cisco Security Product Portfolio
Title?
Title?
Title?
Title?
. “one in ten WebPages are infected with malicious code, and that 70 percent of Web-based infections were found on “legitimate” websites (those with a neutral to positive reputation”Source: A Google study, released in May 2007, analyzed the presence of malware across all pages indexed by the Google search crawler
Title?
Cisco/IronPort
Microsoft Google/ Postini Symantec
Trend Micro MessageLabs McAffee
Secure Computing Proof Point Websense
Low High
Competitive Capability
Div
ersi
ficati
on
High
Low
Strategic Map - Industry
Porter Competitive Analysis
Firewalls NAC
Email & Web
IPS & IDS
MSS
VPN
BCG Growth Share Matrix
Title?
Title?
Agenda
Cisco Company ProfileNetworking Systems Strategies (2001 & 2008)
Unified Collaboration Analysis & Strategy (2008)
Security Analysis & Strategy (2008)
Conclusions & Strategy Recommendations
Strategic Profile: Design Factors
• Sustainability• Uniqueness• Value Added• Enhancement• Flexibility• Stability• Fit• Performance• Consistency• Stretch
Saleh, as we discussed this is your section for the Conclusion, Recommendation & assessment based on the factors below:
Conclusion
Strategy Recommendations
Proposed Strategy Assessment
Strategic Profile: Design Factors
• Sustainability• Uniqueness• Value Added• Enhancement• Flexibility• Stability• Fit• Performance• Consistency• Stretch
Thank You
Questions ?
Chambers Downturn Strategy
5-Minutes Video Click Here
Chairman and CEO John Chambers discusses Cisco Post-Q109 Earnings and what Cisco is doing in these challenging economic times. He talks about, in part, that while Cisco will undertake appropriate expense management initiatives in the current environment, it will also make some calculated investments into areas it can accelerate development and Cisco’s leadership.