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Business Performance Management works for everyone

Norman Manley

Vice President

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“We enter 2005 with more than 1,700 of the best and brightest professionals in

the industry; a solid balance sheet, a strong cash position, and no debt;

and a stronger value proposition across our core product and service offerings

than at any other point in our 30-year history.”

Gerald D. Cohen

President and CEO of Information Builders

Who we areA software company providing distinct solutions for enterprise business intelligence and enterprise integration.

Founded 197530 years in business intelligence14 years in enterprise integration

Every major industryIncluding financial services, retail, education, insurance,manufacturing, energy and utilities, government,healthcare and pharmaceutical, and telecommunications

Information BuildersExperienced

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Improving Business Performance Where are we in 2005?

Economic and competitive pressures have been creating severe challenges for business unit managers. These mostly revolve around issues of "velocity" - how do they obtain and evaluate information rapidly, and how do they use that information to respond rapidly and appropriately?

©2004 IDC

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The Agile EnterpriseGoals and Objectives

Corporate Objectives Real-time Enterprise Performance Management (BPM, BAM) Best Practices, Quality Programs (Six Sigma, etc.)

Compliance Industry standards Formal legislation Corporate governance (Companies Bill)

Information Standardization & Consolidation Information as a strategic asset Information consistency Cost of ownership of BI infrastructure

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Business Performance ManagementIT and the Business working together

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IntegrateApplications

Customer InteractionCRM

AutomateProcesses

Core BusinessSystemsEnable

Transactions

GenerateNew Business

Initiatives

EmpowerDecisions

ImproveProcesses

Transform DataTo Actionable Information

BPM in the Agile EnterpriseThe “Feed-back “ Loop

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BPM in the Agile EnterpriseA typical Balanced Scorecard

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Business Performance ManagementMaking it work for Everyone

Analysts & Power Users

Developers

Customers

Partners

BusinessUsers

5 %

10 %

85 %

CO

MP

LEX

ITY

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Business Performance Management Operational Business Intelligence

DATA

METADATA

SERVERFUNCTION

DELIVERY

USABILITY

Thin Client

Access Description SecurityBusiness

Rules

Format Interaction AlertDeferred

Execution ArchiveSchedule

FUNCTION ADMINISTRATION

IntegrationIntegration

ServerArchitecture

ServerArchitecture

DeliveryDelivery

PROCESSING

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EnterpriseEnterpriseSupply: Real-time business

event integrationDemand: operational BI, analytics, and reporting

Real-timeIntegration

B2B

Data

Apps

ODS

Real-timeevents

ETL DW

DataMart

DataMart

DataMart

DataMartETL

Real-time reportsAnd alerts

Operational BI and reports

Enter

prise

Analyt

ics a

nd B

I

LOB or divisionAnalytics and BI

ETL Manager and Adapters

EAI

Broker and Adapters

Web FOCUS

Business Performance Management The Architecture

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Business Performance Management Embedding Intelligence into the Process

UCCNET

Retailer

Suppliers

PublishPublish AnalysisAnalysis CaptureCapture

Mainframe

ProgramAdapter

ERPAdapter

OracleAdapter

MQAdapter

MQ

NT

SQLAdapter

Alerts, Portals, Dashboards

Reports Order Entry

Near Real-timeReal-time

iWay Real-time

WebFOCUS

EDI

UCCNET

XML

WebFOCUS

ETL Services Near Real-time

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Business Performance Management Requires Extreme Scalability

Scalable = Low Cost $ Non-scalable = High Cost £££££££

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The solution you need is:

Business Performance Management Conclusions

Usable by everyone from CEO downwards

Available to everyone who needs it, customers, suppliers and staff

A combination of Integration and Information Delivery

This is not a management toy:

It’s a survival kit

The key to improving Business Performance is a web-based

combination of Business Intelligence and Integration.

Other people have this today even if you are still looking for it!