1 © 2012 3pd, incorporated | all rights reserved.1 3pdirect – express operations july 1, 2013...

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1 © 2012 3PD, Incorporated | All Rights Reserved. 1 3PDirect – Express Operations July 1, 2013 3:30 PM

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3 © PD, Incorporated | All Rights Reserved.3 Webinar Notes I spoke with Go To Webinar, and they are aware of the error on their “add to outlook calendar” link. They currently have a work around while they improve this process. For Outlook 2010: - Save the webinar.ics file to your desktop. - Click on the File Tab, then click Open, and then click Import - Click Import an iCalendar (.ics) or vCalendar file (.vcs) - Click Next - Browse for the webinar.ics on your desktop -Open -These directions are on the Learning Center

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Page 1: 1 © 2012 3PD, Incorporated | All Rights Reserved.1 3PDirect – Express Operations July 1, 2013 3:30 PM

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© 2012 3PD, Incorporated | All Rights Reserved. 1

3PDirect – Express OperationsJuly 1, 2013

3:30 PM

Page 2: 1 © 2012 3PD, Incorporated | All Rights Reserved.1 3PDirect – Express Operations July 1, 2013 3:30 PM

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© 2012 3PD, Incorporated | All Rights Reserved. 2

Agenda

“Daily Activity” ReportWebinar NotesGood News & New Customers UpdateLearning CenterMetrics ReviewOpportunities for ImprovementImportant Reminders

Page 3: 1 © 2012 3PD, Incorporated | All Rights Reserved.1 3PDirect – Express Operations July 1, 2013 3:30 PM

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© 2012 3PD, Incorporated | All Rights Reserved. 3

Webinar Notes

I spoke with Go To Webinar, and they are aware of the error on their “add to outlook calendar” link. They currently have a work around while they improve this process.

For Outlook 2010:

- Save the webinar.ics file to your desktop.

- Click on the File Tab, then click Open, and then click Import

- Click Import an iCalendar (.ics) or vCalendar file (.vcs)

- Click Next

- Browse for the webinar.ics on your desktop- Open

- These directions are on the Learning Center

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Express Daily Activity ResultsBillto Description City State #

Quotes# Active Shipments

# Completed Shipments

# YTD Shipments

YTD Revenue

Last Shipment

Lovesac - Express Stamford CT 54 44 643 687 $164,659.81 6/29/2013Oeuf LLC Brooklyn NY 149 25 157 182 $31,279.45 6/28/2013Tvliftcabinet.com Boca Raton FL 42 17 103 120 $25,868.19 6/29/2013Posh Tots Richmond VA 4 4 63 67 $15,384.29 6/26/2013Ergomotion/19 East Santa Barbara CA 12 20 71 91 $14,651.46 6/29/2013DRS IND Inc Passiac NJ 57 1 19 20 $10,128.49 6/25/2013Nationwide Safes Chicago IL 8 10 33 43 $9,925.01 6/28/2013Bryght.com/Fill The Container Surrey AB 2 0 32 32 $7,045.92 6/28/2013

Dedon Express Greensboro NC 6 0 7 7 $6,478.61 6/27/2013Elite Appliance Dallas TX 4 11 9 20 $6,093.41 6/28/2013Kitchen Tables and More Columbus OH 1 1 24 25 $5,185.12 6/28/2013Inada Massage Chairs Boulder CO 2 3 8 11 $4,877.74 6/28/2013Right Freight Solutions Fayetteville GA 3 1 13 14 $4,026.36 6/20/2013Euro-Flex San Diego CA 6 1 9 10 $3,815.34 6/17/2013The Wine Enthusiast Mt. Kisco NY 0 0 11 11 $3,460.80 3/6/2013EfurntiureShowroom Logan UT 1 3 11 14 $3,231.04 6/29/2013Gingko Home Furnishings Mountain View CA 0 1 13 14 $2,909.10 6/21/2013Custom Logistics Inc Charlotte NC 25 1 10 11 $2,867.36 6/14/2013Henrybuilt Cabinets Seattle WA 39 1 3 4 $2,513.96 4/1/2013Bob's Discount Furniture Aberdeen MD 1 1 1 2 $2,309.85 6/28/2013Retail Direct Exporters MIAMI FL 0 0 2 2 $2,125.00 4/19/2013The Product Center Houston TX 19 0 3 3 $2,058.23 5/10/2013Modloft North Miami FL 3 8 6 14 $1,565.18 6/30/2013Interior Style Washington DC 0 0 1 1 $1,499.64 1/23/2013Karl Meyer Marietta GA 0 0 1 1 $1,433.78 1/16/2013Amish Workbench Newberg OR 8 0 4 4 $1,394.80 6/12/2013Environment Furniture Los Angeles CA 10 7 4 11 $1,173.99 5/22/2013Mahogany And More Inc Oaks PA 2 1 3 4 $1,091.00 6/27/2013Laurel Crown Inc San Mateo CA 0 0 2 2 $780.66 6/7/2013Los Angeles Furniture Long Beach CA 2 1 3 4 $674.07 6/21/2013PureModern LLC Lahaina HI 0 0 2 2 $668.55 4/1/2013Aus-Tex Appliance LLC Austin TX 1 0 2 2 $541.22 6/3/2013Peachtree Breakroom Services

Marietta GA 0 0 2 2 $505.60 4/26/2013

98 records Total 550 175 1,301 1,476 $348,728.12 Average 6 2 13 15 $3,558.45 44 days

ago

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Specialty Daily Activity Results

Billto Description City State # Quotes # Active Shipments

# Completed Shipments

# YTD Shipments

YTD Revenue Last Shipment

Electrolux CHARLOTTE NC 0 71 2,877 2,948 $563,130.96 06/28/2013

DirectBuy - Denver KERNERSVILLE NC 0 42 156 198 $15,491.17 05/12/2015

DirectBuy - Liverpool KERNERSVILLE NC 0 66 229 295 $8,868.46 06/25/2013

DirectBuy - Lynchburg KERNERSVILLE NC 0 21 93 114 $8,668.10 06/29/2013

Oeuf LLC BROOKLYN NY 0 0 20 20 $2,673.00 03/15/2013

DirectBuy - Tampa KERNERSVILLE NC 0 2 14 16 $2,633.50 02/21/2013

DirectBuy - Marietta KERNERSVILLE NC 0 5 15 20 $2,272.86 06/01/2013

DirectBuy - Miami KERNERSVILLE NC 0 0 12 12 $1,075.00 04/02/2013

DirectBuy - Wallingford KERNERSVILLE NC 0 0 8 8 $984.50 06/20/2013

DirectBuy - Romulus KERNERSVILLE NC 0 0 5 5 $456.00 02/27/2013

Fig Stores - Houston, TX CHESAPEAKE VA 0 0 1 1 $281.67 06/26/2012

Pilot Freight Services ATL GLEN RIDDLE LIMA PA 0 0 1 1 $85.00 03/24/2013

CH Robinson EDEN PRAIRIE MN 0 0 1 1 $77.00 02/20/2013

RL Global Logistics MARIETTA GA 0 2 2 4 $0.00 06/29/2013

Sunlighten Saunas SHAWNEE MISSION KS 0 0 1 1 $0.00 04/25/2013

15 records

Total 0 209 3,435 3,644 $606,697.22

Average 0 14 229 243 $40,446.48 33 days ago

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STH Daily Activity Results

Billto Description # Quotes # Active Shipments # Completed Shipments # YTD Shipments YTD Revenue19EAST/Ergomotion Total 0 0 9 9 $1,618.60

Ferguson Enterprises Total 0 3 14 17 $2,353.23

HD Supply Total 0 56 2145 2201 $490,588.92

Lovesac - Store to Home Total 0 31 1,421 1,452 $291,565.24

Panda Kitchen and Bath Total 0 0 8 8 $1,011.70

Parr Cabinet / Lumber Total 0 2 184 186 $25,191.91

Pottery Barn Total 1 104 2602 2706 $317,492.22

West Elm Total 5 328 7908 8236 $893,769.03

Williams-Sonoma Total 0 0 1 1 $0.006 524 14,292 14,816 $2,023,590.850 5 123 128 $17,444.75

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Express Growth

Express Ave Rev Per Month Thru May 2013 $51,039.16 Revenue for June 2013 $93,532.31 Pct Increase over average for June 83% Ave Shipments per Month YTD May 2013 188 Shipments for June 361 Pct Increase over average for June 92%

Active Shipments End of Jan 2013 73 Active Shipments End of Feb 2013 64 Active Shipments End of Mar 2013 84 Active Shipments End of April 2013 115 Active Shipments End of May 2013 142 Active Shipments End of June 2013 175

1 2$0.00

$10,000.00

$20,000.00

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$100,000.00

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Series1Series2

Revenue

Shipments

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Good News and Customer Update

1st Shipment for BSH Appliance Group – all 5’s10 Shipments from Carl’s PatioHD Supply volume increasedModLoft Test went very well (adding 14 shipments)Environment Furniture Expanding (East Coast & ATL)Serena & Lilly close to testHenrybuilt shipping again next MondayOeuf adding another line of products to add volumeDC Coordinator Reorg by 7/15Accessorials now on the shipping label

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Learning Center

Moving to PipelineAdding IT WikiSafety & ComplianceMaterial updates (routing)

Feedback?

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Opportunities for Improvement

HD SupplyAustin & San AntonioPhoenix

Contact customers quicklyDon’t wait till the due date

On-Time & In WindowWsup?

Drivers must not remove Express pallets at pickupIt would be ok at recovery

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Metrics Review

Location VRU % Scan % On-Time % In-Window # Stops600002 FAI-ALB Albany, NY 0.00% 100.00% 100.00% 0.00% 2600006 FAI-BNA Nashville, TN 0.00% 100.00% 0.00% 0.00% 2600009 FAI-CHS Charleston, SC 0.00% 100.00% 100.00% 0.00% 4600010 FAI-CLE Cleveland, OH 0.00% 100.00% 100.00% 0.00% 4600012 FAI-CMH Columbus, OH 0.00% 100.00% 0.00% 0.00% 2600015 FAI-DEN Denver, CO 0.00% 100.00% 50.00% 0.00% 4600021 FAI-IAH Houston, TX 0.00% 100.00% 100.00% 0.00% 2600025 FAI-LAS Las Vegas, NV 0.00% 100.00% 0.00% 0.00% 2600027 FAI-MCI Kansas City, KS 0.00% 0.00% 0.00% 0.00% 1600029 FAI-MEM Memphis, TN 0.00% 100.00% 100.00% 0.00% 2600040 FAI-PHL Philadelphia, PA 0.00% 75.00% 100.00% 0.00% 8600043 FAI-RDU Raleigh, NC 0.00% 100.00% 100.00% 0.00% 4600044 FAI-RIC Richmond, VA 0.00% 100.00% 0.00% 0.00% 2600045 FAI-ROC Rochester, NY 0.00% 100.00% 0.00% 0.00% 2600048 FAI-SDF Louisville, KY 0.00% 100.00% 0.00% 0.00% 2600052 FAI-SMF Sacramento, CA 0.00% 0.00% 0.00% 0.00% 1600053 FAI-STL St. Louis, MO 0.00% 100.00% 0.00% 0.00% 2600059 FAI-TUL Tulsa, OK 0.00% 100.00% 100.00% 0.00% 2600020 FAI-IAD Washington, DC 0.00% 100.00% 16.67% 16.67% 12600033 FAI-MSP Minneapolis, MN 0.00% 100.00% 80.00% 20.00% 10600017 FAI-DSM Des Moines, IA 0.00% 100.00% 33.33% 33.33% 6600019 FAI-EWR Newark, NJ 0.00% 50.00% 50.00% 33.33% 12600031 FAI-MKE Milwaukee, WI 0.00% 66.67% 33.33% 33.33% 6600042 FAI-PIT Pittsburg, PA 0.00% 100.00% 66.67% 33.33% 6600003 FAI-ATL Atlanta, GA 0.00% 81.82% 81.82% 36.36% 11600034 FAI-MSY New Orleans, LA 0.00% 100.00% 100.00% 50.00% 4600050 FAI-SFO San Francisco, CA 0.00% 100.00% 50.00% 50.00% 12600024 FAI-JFK New York, NY 0.00% 85.71% 57.14% 57.14% 14600008 FAI-BWI Baltimore, MD 0.00% 100.00% 90.00% 60.00% 20600022 FAI-IND Indianapolis, IN 0.00% 100.00% 100.00% 66.67% 6600030 FAI-MIA Miami, FL 0.00% 100.00% 100.00% 66.67% 6600037 FAI-ORD Chicago, IL 0.00% 66.67% 66.67% 66.67% 6600041 FAI-PHX Phoenix, AZ 0.00% 100.00% 66.67% 66.67% 6600051 FAI-SLC Salt Lake City, UT 0.00% 100.00% 100.00% 66.67% 6600011 FAI-CLT Charlotte, NC 0.00% 81.82% 100.00% 81.82% 11600026 FAI-LAX Los Angeles, CA 0.00% 82.35% 94.12% 94.12% 17600007 FAI-BOS Boston, MA 0.00% 100.00% 100.00% 100.00% 2600038 FAI-ORF Norfolk, VA 0.00% 100.00% 100.00% 100.00% 2600049 FAI-SEA Seattle, WA 0.00% 100.00% 100.00% 100.00% 2600057 FAI-TPA Tampa, FL 0.00% 100.00% 100.00% 100.00% 2600060 FAI-TUS Tucson, AZ 0.00% 100.00% 100.00% 100.00% 2TOTALS 15.19% 74.87% 79.97% 63.04% 744

Ok to change time window after confirmation with the customer.

Support ticket placed from Monica V to address reporting which compares dO vs. mobile app. Service window in the job is compared with actual activity time.

Arrive time (not closed time) is used for measurement, so make certain that you make with window wide enough to assure on-time.

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Important Reminders

Al Reid will be performing settlements on Wednesday of this week instead of Thursday because of the holiday.

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Copyright © 2012, 3PD, Inc. All Rights Reserved. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from 3PD, Inc.

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