0713 busline magazine

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EDITORIAL & CORPORATE OFFICES

Rankin Publishing Co., Inc.Don Rankin and Linda Rankin, Publishers

204 E. Main Street • P.O. Box 130Arcola, IL 61910-0130, USA

Email: [email protected]: www.rankinpublishing.com

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Editorial: Harrell Kerkhoff, EditorRick Mullen, Associate Editor

Design: David OpdykeReception: Sandy Pierce

AdvertisingContact Kevin Kennedy @ 623-434-8959

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Don Rankin @ 800-598-8083Fax: 217-268-4815


C A L E N D A R O F E V E N T SJULY 2013July 19-24

National SchoolTransportation Association

Annual Meeting& Convention

Tulsa, OKInfo: 800-222-6782

AUGUST 2013August 13-15

International Motor CoachGroup (IMG) StrategicAlliance Meeting

Snowbird, UTInfo: 888-447-3466

August 14-18National Association

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Columbia, MDInfo: 571-312-7117

August 19-20Midwest Bus

& Motorcoach AssociationAnnual Convention

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Info: 800-576-8788

September 29 - October 2APTA

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OCTOBER 2013October 26-31

Taxicab, Limousine & Paratransit AssociationAnnual Convention

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JANUARY 2014January 11-15American Bus

Association MarketplaceNashville, TN

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FEBRUARY 2014February 16-20

United Motorcoach (UMA) Expo At Travel Exchange

Los Angeles, CA Info: 800-424-8262

Busline Magazine is published 6 times a year by Rankin Publishing, Inc., 204 E. Main, P.O. Box 130, Arcola, IL 61910-0130. Publisherassumes no liability whatsoever for content of any advertisement or editorial material contained herein. Copyright 2013 RankinPublishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written consentof Rankin Publishing, Inc. Subscription Rates in United States: 6 issues $25. Single Copy rate: $10 including postage/handling;Buyer’s Guide $15 including postage/handling. International rates: 6 issue annual Air Mail Subscription $60 U.S. dollars net

RAPID RESPONSE.....................................Page 6

INDUSTRY NEWS ...................................Page 30

ON THE COVER:Pure Luxury Transportation, of Petaluma, CA, services the San Francisco area and Northern California Wine Country. Pictured are Pure Luxury’s Founder

and President Gary Buffo and his wife and COO, Jennifer Buffo, with a Turtle TopFreightliner and Turtle Top Van Terra. See page 8.

IN THIS ISSUEFull-Service Firm Specializing In Executives

Pure Luxury Transportation.............8Attracting Riders With Disabilities To Fixed-Route Transit......................................22

Busline Buyers Guide ToBus Shelters & Street Furniture.......................................34

Busline Vehicle Showcase:

SMALL & MID-SIZE BUSES

37 – 45

BUSLINE July/August 2013

July/AuGust 2013

Published byRankin Publishing, Inc.

www.buslinemag.comM A G A Z I N ECO

NTENTS

1 1 11:23 AM

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Company Website Page # Company Website Page #

Altro Transflor www.altrotransflor.com 49

American Cooling Technology, Inc. www.actusa.us.com 27

Ameritrans Bus, Inc. www.ameritransbus.com 17

ARBOC Specialty Vehicles www.arbocsv.com 28

Atlantic Detroit Diesel-Allison www.atlanticdda.com 14

Bauer Compressors www.bauercng.com 25

Bauer’s Intelligent Transportation www.coachsales.com 22

Bitzer www.bitzerus.com 31

Budget Truck & Autobody www.budgettruckandauto.com 51

BusCon Expo www.busconexpo.com 54

C.E. Niehoff www.ceniehoff.com 30

Chestnut Ridge Foam www.chestnutridgefoam.com 46

Columbia Equipment www.columbiaequipment.com 34

Daytech www.daytechlimited.com 35

De Leo Textiles www.deleoco.com 48

Diamond Manufacturing www.diamondmfg.com 49

Dixie Electric, Ltd. www.dixie-electric.com 45

enseicom www.enseicom.com 7

Espar Climate Systems www.espar.com 21

Euramtec/Prima America www.euramtec.com 29

Freightliner www.freightlinerchassis.com 3

Glaval Bus www.glavalbus.com 15

Kirks Automotive, Inc. www.KirksOnline.net 52

MAHA Lifts www.maha-usa.com 24

Mobile Climate Control www.mcc-hvac.com 36

Midwest Bus Corporation www.midwestbus.com 26

Mile-X www.mile-x.com 46

Nissan Commercial Vehicles www.nissancommercialvehicles.com 9

Prevost Car www.prevostcar.com 5, 56

ProAir, LLC www.proairllc.com 50

Protective Insurance Company www.protectiveinsurance.com 16

Proterra www.proterra.com 2

Relational Bus Systems www.rbs2000.com 23

Resorts Casino Hotel www.ResortsAC.com 53

RUD www.ROTOGRIP.us 19

Safety Step www.safetystep.net 48

Service Insurance www.serviceins.com 50

Sutrak www.sutrakusa.com 32

TEMSA www.temsa.com 13

TIB www.tibinsurance.com 33

Trolley Illusions www.trolleyillusions.com 51

Turtle Top www.turtletop.com 11

UMA Motorcoach EXPO www.motorcoachexpo.com 47

Vanner Power www.vanner.com 12, 18

Willingham Inc. www.willinghaminc.com 20

July/AuGust 2013

Published byRankin Publishing, Inc.

www.buslinemag.comM A G A Z I N E

Read or Download Complete Issues Of Busline Magazine Online At: www.buslinemag.com


Page 34

Page 22

Busline Vehicle Showcase:

SMALL & MID-SIZE BUSES

Temsa .......................37 Turtle Top ..................38

ABC Companies..........40 Ameritrans.................40

Glaval Bus .................42 ARBOC.......................44


PureLuxuryTransportation

Full-Service Firm

Specializing In

Executives

Serving some of the mostsought after travel des-tinations in the world,

Pure Luxury Trans portation, ofPetaluma, CA, calls itself a“full-service worldwide execu-tive ground transportation com-pany.” The company’s slogan is“Committed to Perfection™,”and, indeed, an emphasis onattention to detail is one of thecompany’s underlying founda-tional principles.

“We are in a service-orientedindustry, transporting the highestlevels of executives among itspassengers,” said Pure LuxuryPresident Gary Buffo, during arecent interview with BuslineMagazine. “In this business, it isa must to have an understandingof the concept of attention todetail. We understand it, and ithas been a key to Pure Luxury’ssuccess over the years. It hasbeen very consistent. We havetrademarked and registered ourslogan, “Committed to Perf -ection™,” with the federal gov-ernment, because this is reallywhat our business is all about —perfection.”

Gary Buffo founded PureLuxury in 1991 and co-owns andoperates the business with hiswife, Jennifer Buffo, who is alsothe company’s chief operatingofficer (COO).

Pure Luxury’s primary serviceregion is the San Francisco areaand the Northern CaliforniaWine Country, located just northof San Francisco. This area ishome to a wide variety of attrac-

tions and eventsand is a magnet to

tourists from all over the world.

By Rick Mullen, Busline Magazine Associate Editor


Among Pure Luxury’s services and offeringsare tours of the world-famous Napa andSonoma valleys in wine country, limousine

services, corporate transportation, weddingtransportation, private wine tours, sportingevents and worldwide services, offering clientsaccess to more than 450 cities, 24 hours a day,7 days a week.

“We conduct a lot of wine country tours. Weare very destination oriented,” Jennifer Buffosaid. “Many groups visit the wineries to partic-

ipate in wine cave dinners, wine tastings, tomeet the winemakers, etc. Wine tours are some-thing that not everybody can do, and we defi-nitely do it very well in the heart of NorthernCalifornia’s ‘true’ wine country. When you haveNapa and Sonoma in your backyard, this is real-ly where you focus.

“Transporting groups in the San Franciscoarea is also a major part of the business. We takepassengers to and from various airports andsporting events such as San Francisco Giantsand 49ers games.”

Pure Luxury’s fleet runs the gamut when itcomes to the various types of vehicles availableto clients.

“We have just about every vehicle used inthe chauffeur car and motorcoach industry,including sedans, SUVs, passenger vans, exec-utive vans, cutaway buses, shuttle buses, limo

buses, and we have gotten into the motorcoachbusiness within the past year,” Gary Buffo said.

Pure Luxury’s vehicles feature many ameni-

ties for passengers including satellite hookups,TVs, DVD players and PA systems. Above andbeyond the common amenities found in mosttravel industry vehicles, Pure Luxury also paysattention to other details, which may not be asobvious to passengers.

“We are particular about the style of seatsand windows that we choose. We work to

design a vehiclethat really fits ourneeds,” Gary Buffosaid. “The type offlooring we put inour vehicles is alsoimportant. With the

wine tours, there is going to be spillage. If weinstalled carpeting in our wine tour buses, thosevehicles would smell within a couple ofmonths. With the type of flooring we have, weare able to keep our vehicles smelling good asthe floors are very easy to mop and keep clean.”

During the past 18 months or so, Pure Luxuryhas purchased more than 20 vehicles fromTurtle Top, including an executive van, and 23-,

31-, and 47-passenger shuttle buses.“When we started working with Turtle Top,

we explained where we had come from and whowe had worked with and what our expectationswere,” Jennifer Buffo said. “For Gary and I, itis all about being the best, because our clientsdeserve the best. Therefore, in establishing arelationship with Turtle Top, we focused onservice — if there is a problem, we want thatpart overnight without even having to ask.

“Turtle Top has been really good about get-ting us parts when we need them. The people atTurtle Top have been great to work with. Theyunderstand that we are known for having highexpectations when it comes to our vehicles.”

Gary Buffo added: “What really helped uswas Turtle Top rep Chip Osborne of NationsBus Corp., Inglewood, CA, physically cameto our facility and designed a vehicle aroundour particular needs. Turtle Top understandsour need to keep equipment on the road. Inthis industry, I think you really have to have atrue partnership. For our customers to behappy, we have to have equipment that is run-ning efficiently. Turtle Top has really earnedour business.”

Both Gary and Jennifer Buffo agree that theirrelationship with Osborne and the service hehas provided is the primary reason the partner-ship between Pure Luxury and Turtle Top isvery strong.

Given Pure Luxury’s dedication to offeringthe best for its customers, it is no wonder thevehicle cleaning staff works 20-hour days tokeep the company’s vehicles looking the bestgoing down the road.

“Once a charter is completed, the vehiclecomes in and our detail staff completely handwashes the exterior,” Gary Buffo said. “Thedetail staff also goes through the interior thevehicle, mopping floors, cleaning windows anddisinfecting the entire unit. We do not count onour chauffeurs to clean vehicles initially, but wecount on our chauffeurs to keep the vehicleclean throughout the entire charter. We try to goabove and beyond our clients’ expectationswhen it comes to vehicle cleanliness. As aresult, we hear all the time about the cleanlinessof our vehicles, which is a source of companypride.

“In wine country, dirty vehicles driven bynonprofessional drivers can be seen all daylong. There are so many companies in our areathat we have to stand out. We have to make apoint. Our goal has always been to have vehi-


“...it is all about being the bestbecause our clients deserve the best.”

Jennifer Buffo Co-owner and COO

“...we have tried to focus on continually addingnewer and updated equipment to our fleet. We

are always focused on the environment. I think this isjust one of the things you need to do in conducting

business today.”Gary Buffo Owner/President

Pure Luxury’s reservations/sales team members include Vicky Crayne (left) and

(right from front to back) Sara Malmquist-West, Shannon Bergman, Alicia Slaugh, Kendall Bertao

and Kristina Maxwell. Not pictured: Gina Rodriguez-Gross.



cles that stand out and that people can see com-ing from a mile away and know it is a PureLuxury vehicle.”

Pure Luxury is located in an area with someof the most beautiful scenery in the world, withthe rolling hills of wine country, coastal moun-tains and the Pacific Ocean. The San Franciscoarea is also a major metropolitan region wheretraffic congestion is often a nightmare. Thesescenarios serve to highlight environmental con-cerns.

Pure Luxury is well aware of eco-friendlypractices related to the business. The companyis a member of Green Ride Global®, whichdescribes itself as a global network of leadingchauffeured ground transportation companies

committed to improving the environmentalfootprint of its operations.

“Green Ride Global® audits our waste,mileage, fuel, paper supply in the office, elec-tricity, etc.,” Jennifer Buffo said. “We run bio-diesel buses and we stick with a five-minuteidling rule. Pure Luxury has won awards

because of its dedication to environmentallyfriendly practices.”

Gary Buffo added: “We take recycling veryseriously within our company. We focus on a lotof different areas. Older engines in vehicles pol-

lute a little more than the newer engines, so wehave tried to focus on continually adding newerand updated equipment to our fleet. We arealways focused on the environment. I think thisis just one of the things you need to do in con-ducting business today.”

Jennifer Buffo described business at Pure

Luxury as “fantastic.”She went on: “Recently, we have had some

phenomenal years. In 2012, we had a 28 percentincrease over 2011. We have been growing wellover 20 percent year after year for the past four

years. I think getting into the motor-coach marketplace has had a largeimpact on our business. A lot ofclients we had in 2011 and 2012would use us for everything else,but they would use another buscompany for the big motorcoaches.When we added the 47- and the 56-passenger coaches, we gained 100

percent of that business that went somewhereelse in prior years.”

While Pure Luxury has enjoyed some goodyears recently, Jennifer Buffo watches the com-pany’s rate of growth with a diligent eye.

“A company needs to be able to control itsgrowing pace,” she said. “We love to grow, but

“A company needs to be able to control its growingpace. We love to grow, but growing too fast can really hurta company and when I think we are going a little too fast,

I pull back the reins a little.” Jennifer Buffo

Some of the vehicles in Pure Luxury’s fleet.


growing too fast can really hurt a company andwhen I think we are going a little too fast, I pullback the reins a little. We want to stay in controland make sure we are growing at the right paceand not where we lose that high quality cus-tomer service that is our strength. Customer

service and the guest experience are alwaysgoing to be No. 1 for us. It doesn’t matter if wehave 100 cars or 300 cars, we have to make surewe are still providing an unforgettable experi-ence for guests.”

Following the terrorist attacks on Sept. 11,

2001, on the Pentagon in Washington, D.C., andthe World Trade Center in New York City, thetourist travel industry took a nose dive, andPure Luxury took a hit as well.

“After 9/11, we got hammered hard,” GaryBuffo said. “Following 9/11, we made a verygood decision that we would allow no area ofour operation to account for more than 10 per-cent of the total business. We have done a verygood job in this effort. The largest segments ofour business are groups and events. This isbecause Pure Luxury has a ton of experience inwhat I call ‘logistics.’ Whether in moving 250or 2,000 people, there are a lot of logisticsinvolved. We have done a very good job in edu-cating ourselves in the best way to handle anytype of group and event. We sit down and dis-cuss every single event after it is over to see ifthere were things to learn. We educate ourselvesand continually build on our confidence andability to handle big groups and big events.”

A Good Team

Gary Buffo founded Pure Luxury in 1991with one stretch limousine. In 1992, hemet Jennifer and shared with her his

vision and goals and his passion for offeringsuperior service. The couple subsequentlywere married and have worked together to


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Gary Buffo says, “We try to go above and beyond our clients’ expectations when it comes to vehicle

cleanliness. As a result, we hear all the time about the cleanliness of our vehicles, which is a source of

company pride.” Pictured above is the company’s detailing crew.


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implement the original vision of offering thebest in service.

Jennifer Buffo says her husband is the“behind the scenes/numbers person,” while shedescribed herself as the person who figures outhow to bring her husband’s goals and visionsinto fruition. With the complementingstrengths, the couple’s leadership skills have

made Pure Luxury able to live up to its name byoffering customers a special luxurious travelexperience.

“Part of our success is maintaining a goodteam,” Jennifer Buffo said. “We kind of have a‘mom and pop’ mentality, where we know all ofour 140 employees by name. Everybody reallyunderstands the Pure Luxury way. The differ-ence between Pure Luxury and our competitionis clearly service and the experience we providefor guests. If our guests don’t walk away andwant to tell 20 people what they encountered atPure Luxury, then we did not fulfill our obliga-tion.”

Pure Luxury implemented a strategy that hashelped foster a company culture of teamworkand the pursuit of common goals.

“Years ago, we implemented mission state-ments,” Gary Buffo said. “We developed a mainmission statement that everybody could under-stand and follow. We then sent that overall mis-sion statement to department heads and told

them to develop a mission statement for theirspecific areas that coincides with the main com-pany mission statement.”

As a result, the mission statements havebecome an integral part of each working day atPure Luxury, constantly reinforcing goals andvisions set to keep the company on a growthpath.

“We always like to use the phrase, ‘We all areon the same train,’” Gary Buffo said. “Wheneverybody is on the same train and it is moving,nothing can stop that train. Furthermore, werespect every single employee and we absolute-ly treat every employee as if he or she were our

customer. This puts our employees in the mindset of, ‘I get it. This is how they want me to treatthe customer because they treat me the sameway.’ I think this is a big plus.”

Pure Luxury’s overall mission statement is:“The goal of Pure Luxury is to provide the high-est quality transportation service to our clients.We will continually upgrade the skills and abil-ities of our team in an effort to constantlyimprove our high level of customer service andclient satisfaction.

“We believe that with the proper placementand training our team will be skilled, efficient,and professional; thereby creating an atmos-phere conducive to providing outstanding serv-ice to our clients. It is our mission at PureLuxury to exceed business goals and expecta-tions in order to deliver the quality service ourclients irrefutably deserve.”

Focusing On The Guest Experience

Whether it is conducting a tour in winecountry, transporting a wedding partyor taking people to an airport or an ath-

letic event, Pure Luxury focuses on providingclients with an “experience” they cannot getanywhere else.

“We don’t just have drivers, we have chauf-feurs to give clients an experience they will


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“Following 9/11, we made a very good decisionthat we would allow no area of our operation toaccount for more than 10 percent of the total

business.”Gary Buffo


Ameritrans Bus, Inc.2503 Ada Drive, Elkhart, IN 46514

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42.5’, 43 passenger Ameritrans model M2-425

33’, 31 passenger Ameritrans model F330

always remember,” JenniferBuffo said. “If we are success-ful, guests will want to comeback to use Pure Luxury.Following a wedding, forexample, we want them to say,‘We will always recommendyou to anybody who is lookingfor service because of whatyou provided for us on our spe-cial day.’

“On our wine tours, it is justnot a big motorcoach with abunch of people from SanFrancisco on board, it is anindividual experience that weare offering. We want passen-gers to be able to participate inwine tastings and to meet peo-ple and do things that othertouring companies cannot offerbecause of relationships wehave built with the wineries themselves.

“Again, it goes back to we don’t want justdrivers, we want chauffeurs. If a person justwants to drive, he or she can go work foranother company. Our chauffeurs provide aconcierge service. It is all about the guest expe-rience. If clients need the chauffeur to makedinner reservations for them, that is the chauf-feur’s job.”

Gary Buffo likes to emphasize that PureLuxury is in the hospitality industry, where tak-ing care of the customer trumps all otheraspects of the business.

“In my opinion, 100 percent of our businessis hospitality. When you are in the hospitalitybusiness, customer service is everything,” hesaid. “We have all heard the old adage, ‘It takesyears and years and hundreds of thousands of

dollars to gain a client and two sec-onds to lose one.’ This is so true. Weemphasize to our staff that the pas-senger in the vehicle is always No. 1.

“If we mess up, the customer isgoing to be taken care of no matterwhat it takes. If we have to buy afirst-class plane ticket because wecaused a client to miss a flight, we aregoing to take care of that customer.We will do whatever it takes for aclient to have a special experiencewith Pure Luxury because that cus-tomer can tell a few of their friendshow great his or her experience was,or he or she can tell a thousand peo-ple how horrible it was.”

There are other employmentopportunities at Pure Luxury otherthan being a chauffeur, such as inreservations, dispatch, detailing,maintenance, accounting, outside

sales, marketing and Internet marketing, whichfocuses on social media. However, to the ridingpublic, Pure Luxury’s chauffeurs are often themain “face” of the company.

“In hiring chauffeurs, we look for peoplewho are coming from a customer servicebackground and/or hospitality background,”Jennifer Buffo said. “If a person has serviceda client in some way, whether in real estate,

July/August 2013 BUSLINE

Pure Luxury’s maintenance crew includes, left to right, Jose Ramirez,

Erik Mora and Fleet Manager Eddie Salinas.


f

SOLUTION

w SOLUTION


retail, a restaurant, a winery, etc, that personmay be a good candidate to be trained the PureLuxury way.

“Again, the guest is always right and it is allabout the guest experience. We ask our employ-ees and chauffeurs to go over and beyond tomake sure customers are getting that specialexperience. We don’t want chauffeurs to sit atthe wheel. They must get out of their seat toassist people on and off the vehicle. Guests

should always see the chauffeur right thereextending an arm for them in any way.”

Another important trait in the type of peoplePure Luxury seeks as chauffeurs is someonewho is safety-minded.

“In our industry, safety is No. 1,” Gary Buffosaid. “We only hire people who take safety veryseriously. We also consider attitude and person-ality when seeking chauffeurs. Our vehicleoperators must be able to adapt to a vast array

of clients and passengers. We transport peoplefrom all over the world. Our chauffeurs aretrained to know and understand who they aredriving. They must be able to interact within aparticular group on a professional level.

“It goes back to attention to detail.Chauffeurs make sure the vehicle is clean.Every single time they stop a vehicle and peo-ple get out, they clean the vehicle. Each time aclient gets into a vehicle, we want it to be like

the first time. We don’t want the vehicle to lookas if it had been ridden in for two weeks.

“One of the things we insist upon that we feelis unique is our chauffeurs are at the door of abus waiting to aid passengers who are gettingon or off. This is for safety reasons, becausepeople fall. That is a company policy we havehad since day No. 1. We always help passengersin and out of limos and buses.”

Pure Luxury vehicle operators go through an

extensive training program. The company’straining includes a minimum of two eight-hourdays — one day in the classroom, which incor-porates videos and tests, and one day of on-the-road training. This includes being familiarizedwith travel destinations such as airports, winecountry and San Francisco.

“Drivers first operate sedans. Then they willgraduate from a sedan to a limo, from a limo toa van, and on up the ladder,” Gary Buffo said.“Once they have a Class B permit, then they cancontinue to get certified in each type of vehicle.We are fortunate because we have a state-certi-fied Class B employee who does all of our train-ing. This has really been a big help as far as themix of fleet that we have.”

While Pure Luxury is particular about who ithires, both Gary and Jennifer Buffo agree thatfinding qualified employees across the boardhas been very difficult in recent times.

“Individuals who have a service backgroundand who understand that it is the guest experi-ence that sets Pure Luxury apart are hard tofind,” Jennifer Buffo said.

Gary Buffo added: “A person has to under-stand our vision, our mission statement andwhat we do in order to get a job here. Anotherreason we are having a hard time finding quali-ty employees is there are just not enough peopleto work today. I think this has really limited ourgrowth because we could easily run another 40to 50 vehicles in our fleet on a daily basis — we

“The difference between Pure Luxury and ourcompetition is clearly service and the experience

we provide for guests. If our guests don’t walk awayand want to tell 20 people what they encountered atPure Luxury, then we did not fulfill our obligation.”

Jennifer Buffo


Specifically designed for low floor transit and motor coach fleets

Automatically deploys at the flip of a switch from driver’s seat

Chains work in forward and reverse

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are turning down work all day long — but we just cannot find enoughpeople to work. We are in discussions with local politicians to try to helpand nobody has an answer.”

The Right Facility In A Great RegionTo Do Business

Operating a transportation service in an area that includes one ofthe most famous wine growing regions in the world, breathtakingPacific Ocean scenery and one of the most beautiful cities on the

planet certainly has its advantages.In setting up and dreaming his business, Gary Buffo also had a

vision for the type of facility he would like to eventually have to offercustomers a truly luxurious traveling experience. He found such a

facility that had formerly housed a used car dealership.“The used car dealership building has really worked out very well

for us because it was originally set up as a service center,” Gary Buffosaid. “We basically took our shop and turned it into a bus and vehiclemaintenance facility, including a huge parking lot. We have almostthree acres of parking space and about 14,000 square feet of officespace. It really worked out great for our business and it helped usdepartmentalize the company. Our reservation, dispatching, account-ing, maintenance and detail departments all have their own sections.Our sales people have an area and the social networking staff havetheir offices.

“When I started the company in 1991, even though I started with onevehicle, I really wanted a fully-departmentalized company and thisfacility has helped us realize that vision.”

Pure Luxury’s primary service area is a sought-after destination anda great place for a travel company, however, itis not without its disadvantages.

“There are so many people coming here thatthere are just not enough vehicles to accommo-date them,” Gary Buffo said. “This is part ofthe reason that California is a well-known statefor thousands of illegal operators.

“Illegal operators can make it really difficultto operate in this state. At Pure Luxury we fol-low all of the rules and regulations. An illegaloperator can just buy a vehicle and start oper-ating and nothing will happen until eithersomebody gets killed in an accident or theauthorities finally catch up to them.Furthermore, in California, it is very easy toget legal, and the punishment for operatingillegally is, in reality, nothing more than a slapon the hands.

“Being a legal operator, we are chargingmore, so we have to show customers the valueof spending their money at Pure Luxury.”

Jennifer Buffo added: “Wine country andSan Francisco are our main areas. Our vehiclesare in Sonoma, Napa and San Francisco 99percent of the day. We service clients whetherit is a 2-person party or a group of 50. Wecover everything that they need.

“Our headquarters is in Petaluma, whichis about 45 minutes north of San Franciscoin Sonoma County. We also have an officeand warehouse in Napa Valley (in AmericanCanyon, CA).”

Changes Coming

In discussing the future of the motorcoachindustry as a whole, Gary Buffo said he seesbig changes coming during the next several

years as travel to the United States becomesmore popular than ever.

“I think the motorcoach industry is going togrow rapidly,” he said. “I think we are going tosee people getting out of the industry and weare going to see new fresh blood coming intothe motorcoach industry.

“There are many companies in the industrythat are in their third, fourth or fifth genera-tions of family ownership. It is like what isoften seen in farming, at some point the nextgeneration is not going to want to take over.



Many farmers are selling out and getting out of thatindustry. I see the same thing potentially happeningto the motorcoach industry — in many cases involv-ing family-owned and operated companies.

“On the other hand, I think in-bound travel intothe United States over the next 10 to 15 years isgoing to absolutely skyrocket. Motorcoach travel isknown as the safest transportation on the planet asfar as injuries and accidents.

“People traveling to the United States are used tomotorcoach travel when they are on vacation orfrom where they are coming. I think the industry asa whole is going to grow and prosper.”

While Pure Luxury has been in business 22 years, it has only been inthe bus business for around 15 years and just recently began purchasingthe larger motorcoaches. Gary Buffo’s habit of being detailed-mindedalso served him well while preparing to make the jump to motorcoaches.

“Being in chauffeur car business as long as we have, I think we gotthe service end of the business down pat,” Gary Buffo said. “I did a tonof educating myself on the motorcoach side of the business. It hastaken me about three to four years just to get into the industry, I want-ed to make sure all the I’s were dotted and the T’s were crossed beforewe jumped in.

“I am very glad I did not jump right into the motorcoach businesswithout studying it first. I think that is what is scary now with thechauffeur car segment, because a lot of people in that business are get-ting into the bus business as well. It is a completely different industryand I am so glad I educated myself because there is so much to know— the regulations, the maintenance, the safety, etc.”

In looking to the future, Jennifer Buffo said in order to continue onits successful journey, Pure Luxury must continue to focus on the

“guest experience.”“I drill into our employees’ head every single day that it is important

for the future of the company to always remember no matter how bigwe are, how many vehicles we have or how many clients we have, it isall about the guest experience,” Jennifer Buffo said. “Communicatingwith employees to make sure everybody is on the same page is alsoimportant.

“I think we are very, very stable. Getting into the bus world, basedon client demand, is one of the best things we have done. I think justbeing able to provide guests with everything that they need has reallymade Pure Luxury able to grow and get into new markets and areas thatwe weren’t able to get into two years ago.”

Contact: Pure Luxury Transportation Inc., 4246 Petaluma Blvd. N., Petaluma, CA 94952.Phone: 800-626-5466 or 707-775-2920;

Email: [email protected]: www.pureluxury.com.


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By Harrell Kerkhoff, Busline Magazine Editor

Living a more spontaneous life can be a challenge for those people withdisabilities as well as older adults. Part of this struggle revolves aroundsafely and efficiently using public transportation. However, there is help.

A session titled, “Expanding the Use of Fixed-Route Transit byPeople with Disabilities & Older Adults,” was held during May’sAmerican Public Transportation Association’s (APTA) Bus &Paratransit Conference in Indianapolis, IN. The session exploredchoices many transit agencies have regarding operator and customer trav-el training that can be used to better familiarize older adults and riderswith disabilities when making the transition from a paratransit service tofixed-route.

Speakers for the session were: Donna Smith, director of training,Easter Seals Project ACTION, of Washington, D.C.; and Jay A.

Goodwill, P.E., CCTM, senior research associate, Center for UrbanTransportation Research (CUTR), University of South Florida, Tampa,FL. The moderator was Rick Ramacier, member of the APTA Board ofDirectors and general manager of the Central Contra Costa TransitAuthority, Concord, CA.

Attracting Riders With Disabilities To Fixed-Route: It’s More Than Simple Access

Donna Smith knows first-hand the joy of being an “independenttraveler.” Smith is blind and spoke at the session with a guide dogat her side. She has over 30 years of professional experience in

disability advocacy, and is a training and technical assistance specialist ondisability-related laws and issues.

According to the session’s moderator Rick Ramacier, Smith under-

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stands the central role of accessible and affordable transportation in thelives of people with disabilities.

“It’s both her job and passion to help find solutions to transportationneeds,” he said.

Smith described the joy during her presentation of transportation inde-pendence. She said people with disabilities who gain better travel skillscan enjoy the freedom and convenience that a fixed-route service avail-able to the general public can provide.

“It’s a real ‘motivational blast’ to realize thatyou can be in absolute control of your own inde-pendent travel by just knowing the bus schedule,how to get to the bus stop and how to get on andoff that bus. You no longer have to make travelarrangements with somebody else. All you haveto do is pay your fare, get on the bus, go whereyou want to go, take care of your business andcome back home,” Smith said. “There is nothinglike this feeling with the support of the local tran-sit system.

“I used to tell people 20 years ago that I spendhalf of my life arranging for transportation andthe other half waiting on it to arrive. I don’t havethis problem anymore. It’s a freedom that a good,accessible, fixed-route transit system can pro-vide.”

Smith was quick to point out that paratransitservices around the country remain critical tohelping many people with disabilities to live bet-ter lives, but that those paratransit riders who areable and willing to transition to fixed-route serv-ices are often rewarded with additional freedoms.There are also added savings for transit systemsin general to consider as a paratransit ride is moreexpensive to deliver.

To start her presentation, Smith providedinformation on the Easter Seals TransportationGroup. She said there are multiple projectshoused within the office of public affairs forEaster Seals that address transportation needs.

“We work on accessible transportation forpeople with disabilities, older adults, (military)veterans, students with disabilities and have hada number of programs in place over the yearsfocusing on mobility management,” Smith said.

The U.S. Congress originally commissionedEaster Seals Project ACTION (ESPA) (www.pro-jectaction.org) in 1988 as a research and demon-stration project administered by Easter Seals toimprove public transportation access for peoplewith disabilities. Funding for Project ACTION isderived through a cooperative agreement withthe U.S. Department of Transportation, FederalTransit Administration.

In 1990, Congress passed the Americans withDisabilities Act (ADA). With this passage,Project ACTION’s objective was expanded toassist the disability community and the trans-portation industry to achieve one goal — ensure

accessible community transportation in the United States.“Our (Project ACTION) mission is pretty straight forward: ‘To pro-

mote universal access to transportation for people with disabilities underfederal law and beyond by partnering with transportation providers, peo-

ple with disabilities and others throughthe provision of training, technical assis-tance, applied research, outreach andcommunication,’” Smith said. “If youever attended any of our events, youknow that we make a real big effort tobring all of the stakeholders to the table

to better understand how this transportation theme looks from all angles.”Part of Project ACTION’s efforts involve training and technical assis-

tance. This help can be provided via a hotline (800-659-6428), throughemail ([email protected]), webinars and face-to-face contact.


“It’s a real ‘motivational blast’ to realize that you can be inabsolute control of your own independent travel by just knowingthe bus schedule, how to get to the bus stop and how to get onand off that bus.” — Donna Smith, Easter Seals Project ACTION



The Best Approaches

Getting more existing riders with disabilities and older adults whoare able and willing to switch from paratransit to fixed-routeservice is important, according to Smith. However, she added,

the front-line approach should often be getting new riders to use fixed-route transportation in the first place.

“The focus of this whole session is about moving people to fixed-route,but I do want to say that there are individuals who are not going to be ableto use fixed-route. These are the people who paratransit is intended toserve,” Smith said. “That being said, there are a lot of people with dis-abilities and older adults who can use a fixed-route service. Puttingthis information front and center is going to help increase the num-ber of people riding fixed-route systems.”

Smith outlined and commented on several approaches that she has found work the best for getting these riders

on a fixed-route program. They include: n Creating an accessible, customer-friendly service — “It’s

important to make operators and front-line staff comfortable whileserving people with disabilities and older adults in order to pro-vide an easy, open and friendly service. This helps riders want tocome back and ride again.

“My (personal) test is if a rider who uses a mobility aid and liftor ramp can board a bus and not feel the need to apologize. Thesepeople, after all, have the right to use that bus just like anyoneelse;”

n Offering a reduced fixed-route fare for people with dis-

abilities and older adults — “This is often the method many sys-tems use. It’s also a method that a lot of systems are pulling backfrom as budgets become tighter;”

n Making bus stops accessible — “Buses that are used by atransit system can be accessible all day long, but if a rider can’tuse the bus stop, then that transit system is back to ground zero.Project ACTION provides a lot of material about accessiblestops;” and,

n Marketing accessibility — “Talking about what your acces-sible features are and providing this information to the public isimportant.”

Another key element to getting more riders with disabilities andolder adults to use a fixed-route service is working with schools,senior centers and human service providers.

“With schools, it’s important to let both students with and with-out disabilities know about your entire transportation services,”Smith said. “We (Project ACTION) are working with a number ofpublic schools right now, introducing travel training and instruc-tion into their programs. (Students) are like a sponge, waiting toabsorb this kind of information.”

Smith also outlined and commented on several approaches foractually moving capable riders with disabilities and older adultsfrom paratransit to a fixed-route service. These approachesinclude:

n Tightening paratransit eligibility determinations —“Many programs of the past said, ‘Show proof of disability and



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you are eligible for paratransit.’ In reality, the law says, ‘Showproof of disability and if you can’t functionally use fixed-routeservice, then you are eligible for paratransit.’ This is a differenttype of eligibility determination process;”

n Implementing trip-by-trip conditional eligibility — “Thisis a process that says, ‘Yes, we understand that there are in factsome trips that you need paratransit service for, but there are othertrips where you can use fixed-routes;’”

n Using a feeder paratransit service to connect people with

disabilities to accessible fixed-routes — “Riders can start certaintrips by using paratransit to pick them up at home and are thentaken to a more centralized fixed-route area where transportationis accessible;”

n Offering free fixed-route trips to riders with paratransiteligibility — “One problem with this is, a transit system may havea whole bunch of people who all of a sudden apply for paratransiteligibility with the hope of using the fixed-route service for free;”

nMaking it possible to use both paratransit and fixed-route

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— “You may be thinking, ‘Of course it’s possible to use both para-transit and fixed-route,’ but this is not the perception among manypeople. There is a false perception by some that, ‘If I let youknow that I have used a fixed-route service, you will never giveme another paratransit trip in my life.’ It’s important to helppeople understand that this is not true. If it is what you are doing(as a transit system), you should stop this practice immediately.

“What you want to do is very clearly say, ‘Yes, you can be para-transit eligible and still use fixed-route. It’s not an either/or situa-tion.’ When riders know this, they tend to be more forthcomingabout their true functionability. The more forthcoming people areduring the interview process, the less stress there will be on theactual functional assessment process;” and,

n Offering travel training services — “Some people are verythreatened by the option of travel training services. They maythink, ‘If I gain additional skills and get a little more comfortableusing fixed-route transportation, I will lose my paratransit eligibil-ity.’ So, it’s important to introduce this type of service in a posi-tive way.”

Smith outlined different types and levels of travel training for helpingriders with disabilities and older adults make the transition from paratran-sit to fixed-route.

“It’s important to really explain your transportation system to people.Talk about what is accessible, how the train connects with the bus, howto use transfers to go from one place to the other, what operators aretrained to do in terms of assisting passengers with disabilities, etc.,”Smith said.

She added that transit system representatives may want to conducttheir training with the aid of an out-of-service bus, where potentialfixed-route riders can board, see how the bus lift works, how seatsfold out and where security equipment is located for wheelchairs and

other mobility devices. “If you have a place where people can actually try all of this out, then

you will make them much more comfortable,” Smith said. Taking individuals or small groups on actual fixed-route trips to better

demonstrate what services are available is also an important option formany transit systems looking to increase accessibility.Travel trainers can also be used to accompany experienced travel-

ers(s) who have disabilities or are older adults when it comes to usingnew modes of transportation or routes.

“These are travelers who have the skills but who may not be familiarwith your (transit) system. They may also be riding a route that theyhaven’t taken before. This is short-term instruction,” Smith said. “Inusing myself as an example, there are a bunch of trips that I take on fixed-routes now where I am totally comfortable, but if I decide to visit a newplace on a different route, I may ask someone to assist me in learning thatnew route.”

Travel trainers can come from such entities as public transportationproviders, human service agencies, centers for independent living, schooltransition programs and services for older adults.

A Short History Lesson

In truly understanding how to get more people with disabilities andolder adults to use fixed-route transportation, Smith said it’s impor-tant to learn the history of specialized transportation, otherwise

known as paratransit. This form of transportation, she noted, became more available in the

1970s, long before the ADA passage of 1990. These early paratransitservices were basically started either by transit providers or officials ofnon-profit organizations. The goal was to satisfy the growing demand,from those people with disabilities, for some type of transportation.

Terms of this type of service were set locally by the provider and oftenhad a lot to do with funding streams.

“Sometimes the funding came down to where only people with certaintypes of disabilities could ride the paratransit service, and sometimes it



was age-specific,” Smith said. “It was often limited to certain jurisdic-tional areas and/or trip purposes.”

Meanwhile, she added, fixed-route transportation was often inacces-sible for people with many types of disabilities. Eventually, passage ofADA-mandated complementary paratransit service took place, although

there was no accurate way to measure potential ridership. Access tofixed-route service for those with disabilities and older adults also start-ed increasing, along with greater access to places of business and enter-tainment.

“We started to see an increase in the accessibility of (public trans-portation) vehicles as well as services being provided. Soon, demand fortransportation by people with disabilities exceeded all projections,”Smith said. “It became possible for people with disabilities and olderadults to enjoy a wider range of (transportation) services.”

There remained, however, limiting attitudes. This included the ideathat since there were some people with disabilities who needed special-ized service, fixed-route service therefore couldn’t be much of an optionfor those other people with disabilities. There was also the feeling thatit was just easier to transport people with disabilities using specializedservice, and that most people with disabilities live, work and play ingroup settings.“There was this expectation that people with disabilities could all

be found together in groups and all going to the same place — most-ly to medical appointments,” Smith said, “I can tell you that, per-sonally, there was a time in my career when I was absolutely certainmy only job was to show up at meetings, raise my hand and say, ‘I

go to the grocery store and other places other than the doctor’soffice. In fact, I don’t have to visit the doctor very often at all.’

“Finding a way to reach medical appointments is an important reasonto provide public transportation, but there was a time when this was theprimary consideration for people with disabilities.”

She added there were also limitingattitudes from people with disabilitiesthemselves when it came to publictransportation. This included the beliefof some people with disabilities thatreceiving specialized transportationservices was a right.

“There were those who felt, ‘I’m aperson with a disability, I receive specialized services, so I should alsoreceive specialized transportation,’” Smith said.

She added that door-to-door service through paratransit is often justi-fied because it’s perceived to be easier for both the rider and the trans-portation provider.

“Everyone would like to have door-to-door service everyday.Nevertheless, this is not a justification in itself for receiving door-to-door service,” she said.

Another example Smith cited as a limiting attitude was the belief thateligibility for paratransit service should be based solely on proof of adisability.

“In some cases, this is how paratransit is still determined, particular-ly among smaller and mid-sized providers. It’s just easier to do it thisway,” Smith said, “but it’s not the only way. It’s not even the way thatis defined under law. There is a lot of misunderstanding about thisamong those in the disability community, and it can limit the way (peo-ple with disabilities) find out what is available.”

Smith said there is also a feeling by some in the disability commu-nity who are using paratransit services that recertification is a waste oftime.

“I can’t tell you how many times we have been called in the office by

“It’s important to really explain your transportation system topeople. Talk about what is accessible, how the train connectswith the bus, how to use transfers to go from one place to theother, what operators are trained to do in terms of assistingpassengers with disabilities, etc.” — Donna Smith



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people with disabilities who say, ‘I just received a letter for recertifica-tion. Why do I have to go to this? I have the same disability that I hadthe last time,’” Smith said. “What these people are not taking into con-sideration is that many other things have changed. For example, their(home and/or work) environment may be more accessible (for thosewith disabilities) now than it used to be.”

Over the years, however, there have also been several liberating atti-tudes concerning people with disabilities and older adults when itcomes to public transportation, according to Smith. This includes thebelief that people with disabilities should have equal access to trans-portation services available to the general public.

“This is the whole basis behind the ADA. If there is a service avail-able for the public, then it should be accessible as well to people withdisabilities and older adults,” Smith said.

She added that more vehicles and routes have been made accessibleto these riders with the notion in mind that independent mobilityimproves the quality of life.

“There is still some misunderstanding that remains among bothtransportation providers and riders with disabilities and older adultswhen it comes to equal access,” Smith said. “Also, for most peoplewith disabilities other than blindness, the concept of teaching inde-pendent travel is a fairly new one in terms of it being done in any typeof professional and organized way.

“Independent travel is something that you have to access on an indi-vidualized basis. What is independent travel for one person with a dis-ability may not be independent travel for another person with a dis-ability. It depends on that person’s individual skill and what he/she iswilling to learn.”

Changing Attitudes

Times change, bringing different attitudes, perceptions andexpectations of what people with disabilities and older adultscan do.

“One of the good things about young people coming into a publictransportation agency as employees and riders is that they have a muchbetter perception of inclusion,” Smith said. “Also, more young people,

both with and without disabilities, now ridefixed-route transit. Check out your rolls andlook at the ages of those using your para-transit service. If you have a lot of youngpeople in the paratransit program, this maypresent some good educational opportuni-ties. Go back and say, ‘There are otheroptions available.’”

She added that many older adults who no longer drive still like thefreedom of taking fixed-route transit.

“Once they learn that fixed-route is a freedom and is safe, they arethen more likely to use this type of service,” Smith said. “Also, over-all, bus operators and passengers are becoming more comfortable withpeople who have disabilities riding fixed-route services. They are real-izing that it’s not that big of a deal.”

In summary, Smith said it’s important that those people with disabil-ities and older adults learn to embrace equal access afforded by the

“Independent travel is something that you have to access onan individualized basis. What is independent travel for oneperson with a disability may not be independent travel foranother person with a disability. It depends on that person’sindividual skill and what he/she is willing to learn.” — Donna Smith



1990 passage of ADA.“People need to understand that a lot of hard work took place to get

the ADA passed. It did not happen in just one or two years. There wereyears and years and years of advocacy that had to take place before the

civil rights law was passed that now provides equal access to whatev-er is available to the general public,” she said. “Therefore, we need toembrace this effort and use what is now available.

“It’s also important to remember that equal access to a fully acces-sible fixed-route service means paying the $1.25 or whatever the farecosts. That is what we fought for and stepped up to the plate to do.There are a lot of rights that come with the ADA, but there is also a lotof responsibility. This is sometimes a difficult message to give, but onethat definitely needs to be heard.”

Harnessing Technology To Deliver Online DisabilityEtiquette For Transit Operators’ Training

One important step to getting more public transportation riderswith disabilities and older adults to use fixed-route service isproperly educating transit operators. To help with this, a

Computer Based Training (CBT) program titled, “DisabilityEtiquette for Transit Operators” has been produced by the Centerfor Urban Transportation Research (CUTR) at the University of SouthFlorida. Funding for the training module was provided by the FloridaDepartment of Transportation Rural Transit Assistance Program(RTAP).

Jay Goodwill, senior research associate at CUTR, explained theprogram during the APTA session.

“The challenge that we (at CUTR) focused on was how to getgreater use out of fixed-route services, and provide transit employees

with the proper skills set so they can betterunderstand and respond to persons withvarying degrees of disabilities in a morecomfortable manner,” Goodwill said.

He noted that Disability Etiquette forTransit Operators harnesses the technology

of CBT to deliver a self-paced, online training course for public trans-portation professionals. It helps provide transit operators with basictips, skills and techniques to better interact with persons with disabil-ities in an empathetic and effective manner.

“This program can be conducted with a group, but it’s designed forone-on-one self-paced individual training,” Goodwill said. “ComputerBased Training, sometimes called E-learning, is cost effective, easilyaccessible and can be conducted on a computer module 24/7. It’s alsoresponsive to a learner’s needs and addresses multiple learning styles.”

The CBT platform incorporates rich media that combines graphical,audio and video elements into a defined digestible format — in effect,attending to all aspects of educational theory, while actively engagingthe learner, according to Goodwill.

Disability Etiquette for Transit Operators is administered through aLearning Management System (LMS). Goodwill said participants arerequired to take quizzes through the training system, with a series ofmultiple-choice questions being straight forward. The quizzes gaugethe understanding of each participant, who must reach a minimumscore of 70 percent before continuing to the next module. The courseallows learners to re-take training modules to build comprehension,core competencies and review key concepts.

After successful course completion, participants receive a printable

“One of the good things about young people coming into apublic transportation agency as employees and riders is thatthey have a much better perception of inclusion.” — Donna Smith



certificate that can be placed in a person’s work file. A master recordis also kept in the LMS.

The three basic learning objectives for people who partici-pate in the training program, according to Goodwill, are:n To gain general knowledge about the Americans with

Disabilities Act (ADA).“It’s been over 20 years since ADA was passed. You can’t make

the assumption that everybody today knows everything about theADA;”

n Increasing knowledge of the vital importance of mobilityfor persons with disabilities; and,

nComprehension of communication guidelines for effectiveinteraction with people with disabilities.

Goodwill said that as of the end of February 2013, approximately 55transit agencies and DOTs from 20 states and Canada have accessed theDisability Etiquette for Transit Operators training program. It can beaccessed by visiting www.transportationlearning.org.

“We have seen a fairly high comprehensive, completion and passagerate,” he said.

It was noted in Goodwill’s presentation that by incorporating disabil-ity etiquette into the daily activities of transit operators this will helpmake passengers with disabilities feel more comfortable and wel-comed.

Goodwill also recognized CUTR Program Manager Amber Reep forher work with the training program. Reep was scheduled to speak at thesession as well but was unable to attend. Contact Jay Goodwill at [email protected] or Amber Reep at [email protected] for moreinformation. n

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Officials at MARTA say it is taking its new Community Bus to thestreets to better communicate and engage with the public throughoutMetro Atlanta (GA). The bus will visit community events, festivals and avariety of public venues as well as travel throughout the service area tohost customer appreciation events and Meet MARTA Days.

MARTA says the bus willoffer the community a conven-ient and innovative way tointeract directly with theMARTA team. Bus visitorswill have the opportunity toshare their ideas to improveMARTA, learn more aboutusing the system and win Breeze cards and other prizes.

“We’re excited that the Community Bus will enable us to take our out-reach efforts, education initiatives and appreciation events directly to ourcustomers and the public,” said MARTA GM/CEO Keith T. Parker. “I’dlike to thank our talented and creative Browns Mill Paint and Body Shopand Marketing and External Affairs teams for providing us with a newway to connect with our community.”

Spokespeople say the community bus is a tangible example ofMARTA’s commitment to sustainability. The bus was crafted from a vehi-cle that was on the verge of retirement. In order to refurbish the bus, theteam used recycled parts and retrofitted them to make the vehicle likenew.



Proterra Now Offers The EcoRide™ BE35 Full-Size, Fast-Charge, All-Electric Transit Bus

Proterra now offers the EcoRide™ BE35,a full-size, fast-charge, all-electric transitbus. Proterra says the BE35 is purpose-builtwith the needs of transit agencies in mind:

n Good Choice For The Environment —Proterra buses are nearly 400 percent morefuel efficient than hybrids, nearly 600 per-cent more fuel efficient than diesels androughly 750 percent more fuel efficient thanCNG buses. In just one year a Proterra all-electric bus will emit 315,600 fewer poundsof carbon than CNG, a more widely-recog-nized but far less environmentally friendly,so-called “clean” energy option;

n Lowest Total Cost Of Ownership — Inaddition to significant fuel savings and morepredictable operating expenses, the BE35also has the lowest operating cost per mileand total cost of ownership of any bus. Withfewer moving parts, EV buses require muchless maintenance repair, allowing the aver-age transit agency to save enough over thecourse of the lifecycle of the bus to morethan cover the cost of the bus itself;

n Proven And Reliable — The EcoRide™BE35 is the first 100 percent all-electric,full-size transit bus to ever pass the stringentFederal Transit Administration’s Altoonatesting, where it set records for the highestfuel economy and lowest noise levels of any

transit bus ever tested. Proterra buses are inuse in several cities across the country,including Pomona, CA, and San Antonio,TX, with new orders coming in rapidly;

n Flexibility To Meet The Needs OfRoute Driving — With the ability to run300-plus miles per day at 30-plus miles percharge, Proterra buses are perfect for busroute driving. And, because Proterra busescharge on-route in only 10 minutes, thebuses offer the greatest possible uptime onthe market;

n American-Made And BAA Compliant— With nearly 80 percent of the content andcomponent parts for its EcoRide™ buses

sourced in the United States, Proterra isproud to be headquartered and have busmanufacturing located in Greenville, SC;

n Unsurpassed Technology And Un -paralleled Service — Proterra has assem-bled a highly tenured team of manufactur-ing, transportation and transit veterans tostay on the cutting edge of technology,while meeting the needs of the agencies thecompany serves. And the support doesn’tend when the sale is final. Proterra providesa full-time, on-site service technician for upto two years following the delivery of yourbuses; and,

n Financing Options Available — Withproven technology, top-notch service, thelowest total cost of ownership and the mostsustainable offering, the Proterra EcoRide™BE35 is the clear choice for today’s transitagencies. And with finance options avail-able, there’s no need to wait to make muchneeded purchases.

Visit www.proterra.com or call 864-438-0015 for more information.

ADVERTORIAL


Prevost AnnouncesService Center Moving

From Delta To Richmond, BC

Prevost has announced that in the fall of 2013 it is moving thecompany’s service center in British Columbia from Delta toRichmond, approximately 8km west of the current location.

Guy French, service director, said, “Our services will not beinterrupted during the move from Delta to Richmond, and we willbe able to offer expanded services compared to the Delta location.”

“Prevost’s new Richmond facility will be one of 10 NorthAmerican service centers where factory-trained experts provide afull range of maintenance services and mechanical repair solutionsto get vehicles up and running quickly,” says Christian Gagnon,project manager.

The new 21,625-square-foot facility, located at 11911 No. 5Road, Richmond, BC, will be equipped with 6 full service bays, alarge parts warehouse area, training room, customer lounge and anincreased parking area. It is easily accessed from Exit 32 offHighway 99. Contacting the new service center will be easybecause the phone and fax numbers will remain the same.

Visit www.prevostcar.com for more information.

Prevost Delivers H3-45 To Chariots Of Hire

Prevost recently delivered an H3-45 motorcoach to Chariots of Hire, inLouisville, TN. The coach was equipped with Super single tires on driveaxle, seatbelts and electrical outlets.

Chariots of Hire has been in business since 1989 and added the 2013 H3-45 motorcoach to itsfleet in March. Thenew vehicle will beused throughout thesoutheast region, pri-marily for transport-ing tours and groups,including entertain-ment casts and sportsteams.

Prevost is a man-ufacturer of premi-um intercity touringcoaches and pro-

duces conversion coaches for high-end motorhome and specialty conver-sion. Prevost officials say that as part of the Volvo Group, it has access tothe financial strength, research capability, and manufacturing expertise ofthe group.

The Volvo Group is a manufacturer of heavy-duty diesel engines.Prevost houses its main manufacturing facilities in Sainte-Claire,Quebec, Canada, and has eight Parts and Service Centers located in theUnited States and Canada.



The annual conference of WTS International,the association for the professional advance-ment of women in transportation, was held inMay in Philadelphia, PA. The 2013 event saw anincrease in attendance of more than 25 percent.

Forty percent of attendees were first-timeparticipants, and there was a sharp increase insponsorship with 30 percent more companiesparticipating, and, of the 50-plus participatingsponsors, at least 20 of them were new, includ-ing Philadelphia International Airport and USAirways.

Marcia Ferranto, WTS InternationalPresident and CEO, says she sees the record-breaking conference as a reflection of the indus-try recognizing that WTS is serving an impor-tant role in the future of transportation.

“Both the public and private sectors are real-izing that if they are to succeed beyond 2015,they must bring more women to the table. In aneffort to attract, retain, and advance women, ourcorporate partners as well as our members rec-ognize the increased value coming from WTSInternational. We have become the commongathering place for all modes, we attract thehighest ranking professionals in the industry toour events all over the world, and we provide

programs that focus on workforce developmentthrough the advancement of women. WTS hasbecome essential to the transportation indus-try,” Ferranto added.

WTS International began with a mission: toadvance women to senior positions within theindustry. But in recent years, associationspokespeople say it has expanded activities toinclude attracting and retaining women in trans-portation as well.

“Workforce development is the name of thegame if we’re going to get more women to thetop. One of our best programs is TransportationYOU, and it’s catching on quickly with all ofour chapters throughout the United States,” saidFerranto.

Transportation YOU is the name applied tothe hands-on challenges, informational ses-sions, and mentorship programs being run byindividual WTS chapters with the full blessingand backing of the U.S. Department ofTransportation. WTS International’s ties to theDepartment run deep — Transportation YOUlaunched with the signing of an MOU withDOT Secretary Ray LaHood in 2011.

The WTS annual conference attracted globalcorporate and governmental industry leaders,

including executives, CEOs, governmentadministrators, and leading engineering author-ities. Attendees at the conference networked,discussed the state of the world’s transportationinfrastructure, strategized on advancing profes-sionally through glass ceilings, and exploredPhiladelphia’s successful municipal and privatetransportation and traffic projects. For the fullduration of this year’s Philadelphia conference,private corporations, public agencies, and gov-ernment officials invested in every transporta-tion mode exhibited, presented, learned andnetworked.

The 2013 keynote speakers and breakout ses-sion leaders included Gloria Steinem, the leaderof the women's liberation movement in the late1960s and 1970s; Dr. Mae Jemison, the firstblack woman to go into space and NASA’s firstScience Mission Specialist; and Robin Chase,founder of the Zipcar and Buzzcar companies.

Planning for the 2014 conference in Portland,OR, is already underway. Networking events,technical tours of the host city, and workshopsare at the heart of each conference, which alsoincludes an awards banquet for industry recog-nitions and the formal awarding of WTSFoundation scholarships for several graduate,undergraduate, and high school students.

For more information on the WTS International Annual Conference,

visit www.WTSinternational.org.


Keeping You in Motion

Transportation Insurance Brokers

LOS ANGELES • NEW YORK • BALTIMORE • MINNEAPOLIS/ST. PAUL • ORLANDO

CA LIC. #0705008

800-248-2877 818-246-2800www.tibinsurance.com

WTS Conference For Women In TransportationBreaks Attendance Records



Austin Mohawk and Company Inc.2175 Beechgrove Pl.Utica, NY 13501 USAToll Free: 800-765-3110 Fax: 315-793-9370E-Mail: [email protected] Web Site: www.austinmohawk.comCompany Officers: Thomas P. Giglio, President;John B. Millet, Chairman of the BoardProducts: A selection of pre-manufactured struc-tures of bus and transit shelters. Built to last withhigh quality aluminum or steel. Shelters are

durable, attractive, and can be equipped withbudget-conscious features such as new LED solarlighting. These bus shelters serve the needs of acommunity, enhance urban design, and promoteinfrastructure. All Austin Mohawk shelters meetor exceed International Building Code (IBC)standards. The company also offers fast turn-around times and professional installation any-where in the continental United States.

Austin Mohawk has spent more than 80 yearsbuilding quality prefabricated structures. Its prod-

uct line-up includes pre-manufactured buildings,shelters, press boxes, and overhead metalcanopies. Custom built structures are modular,functional, and aesthetically pleasing. The com-pany is known for its breadth of design options,depth of engineering, and better than competitivelead times. Austin Mohawk is a Veteran OwnedBusiness. 13

BikeLid LLCP.O. Box 4083430 Evergreen Point Rd. Medina, WA 98039 USA206-963-7585 Fax: 206-726-8488E-Mail: [email protected] Web Site: www.BikeLid.comCompany Officers: Robert (Robin) Duberow,CEO; Steve Voorhees, Chairman of the Board;Kimberly Pettit, President; Bernard Hansen,CFO; Peter Oxley, Manufacturing ManagerProducts: Durable and secure Class 1 (long-term) public bicycle parking (bike locker).Tough, lightweight, graffiti resistant polyethyleneshell, reinforced by steel, is attached by spring-loaded hinge to a steel bike guide/frame, whichprovides one or two full-sized bicycles protec-tion. Bolts to any ground surface. Moldable invirtually any color.

Standard locking mechanism is secured by thebicyclist’s own lock. Optional pre-stalled locksinclude external U or monoblock locks, and inter-nal key, combination, or on-demand electroniclocks, including Park-by-Phone. Installed acrossthe country, from Portland, OR, to Portland, ME,13

Brasco International, Inc.1000 Mt. Elliot Detroit, MI 48207 USA800-893-3665 Fax: 313-393-0499Web Site: www.brasco.comProducts: Brasco International is a designer andmanufacturer of passenger waiting shelters,smoking shelters, covered walkways, canopies

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and other outdoor protection shelters. It suppliestransit agencies, universities, hospitals, govern-ment agencies and businesses with shelters fortheir customers and employees. Brasco offersstandard model lines and an infinite variety ofcustom configurations for customers to choosefrom. Brasco also offers optional lighted advertis-ing display units for all models. Shelters can beoutfitted with optional lighting (including solar),heating, schedule holders, bench seating, com-mercial doors, grill work, signage, etc. Standardcolors are bronze or clear anodized with optionalpainted shelters offered in any color. 07

Columbia Equipment Co., Inc.See Ad On Page 34180-10 93rd Avenue Jamaica, NY 11433 USAToll Free: 800-742-1297 718-658-5900 Fax: 718-526-4110E-Mail: [email protected] Site: www.columbiaequipment.comProducts: Columbia Equipment Co., Inc. is theoriginal manufacturer of pre-fabricated alu-minum bus shelters in North America, accordingto the company. It has been specializing in thisfield since 1961 – almost 52 years ago. Columbiaoffers standard and custom designs in a variety ofsizes and configurations and in all price ranges.Product line includes bus stop shelters, train sta-tion shelters, windscreens, smoking shelters,

walkway canopies, information kiosks, ticketvending shelters and custom street furniture. 12

Daytech LimitedSee Ad On Page 3570 Disco RoadToronto, ON M9W 1L9 CANADAToll Free: 877-329-1907 Fax: 416-675-7183E-Mail: [email protected] Site: www.daytechlimited.comCompany Officer: Dion McGuire, President &COOProducts: DAYTECH Limited is a leading NorthAmerican manufacturer of pre-fabricated transitshelters, bike shelters, canopies, street furnitureand transit signage. It has well over 60,000 prod-uct installations in every corner of the continent,from Florida to Alaska, and offers a wide assort-ment of standard products. In addition,DAYTECH can customize shelters for exactrequirements. 13

Duo-Gard Industries Inc.40442 Koppernick Rd.Canton, MI 48187 USAToll Free: 800-872-4404 Fax: 734-207-7995E-Mail: [email protected] Site: www.duo-gard.comProducts: Duo-Gard transit shelters provide ver-satility in size, styles and services that meet goalsfor aesthetics, performance and economy. This

versatility is also found with Duo-Gard’scanopies, walkways, windbreaks, stairway enclo-sures, furniture, bike racks and other structuresneeded to complete a project. 10

EDF, Inc.P.O. Box 228 Jenison, MI 49428 USA616-796-1260 Fax: 616-396-0944Web Site: www.edfsolutions.comProducts: EDF, Inc. manufactures the En Routeline of steel framed passenger waiting shelters forpermanent installation. Options available arewindscreen enclosures, benches, display casesand solar powered LED lighting. All steel compo-nents are E-coated and powder coated. 12

Enseicom Inc.See Ad On Page 7225 NormanMontreal, QC H8R 1A3 CANADA514-486-2626 Fax: 514-486-6465Toll Free: 800-663-0673E-Mail: [email protected] Site: www.enseicom.comCompany Officer: Constantine Moussis, P. Eng& PresidentProducts: Enseicom manufactures electricsigns, billboard structures and street furniture inNorth America. Staffed with a full in-housegraphic and technical design team overseen by

Passenger comfort begins here.

daytechlimited.com toll-free 877.329.1907

shelters | canopies | street furniture | transit signage

NEW Vangarde



civil and structural engineers, Enseicom is con-stantly designing, redesigning and developingproducts with superior durability and servicea-bility, all the while maintaining state-of-the-artgreen technology including solar and windpower applications. Its products are installedthroughout North America, The DominicanRepublic and Jamaica. 13

Handi-Hut Inc.3 Grunwald St. Clifton, NJ 07013 USA973-614-1800 Fax: 973-614-8011E-Mail: [email protected] Site: www.handi-hut.comCompany Officers: Mel Cohen, President; JohnCozza, Vice PresidentProducts: Handi-Hut designs and manufacturesoutdoor shelters for bus stops, smokers, coveredwalkways, and front door canopies. They are alleasily assembled, pre-fabricated sections andcompetitively priced. 13

ICON Shelter Systems, Inc.7900 Logistic Drive, Suite CZeeland, MI 49464 USA616-748-0985 Fax: 616-748-0985E-Mail: [email protected] Web Site:www.iconshelters.comProducts: ICON designs, engineers and fabri-cates pre-engineered open, outdoor structures.

The line of urban transit shelters are specificallydesigned for use as transportation waiting struc-tures. ICON manufactures all structures in steel,and offers a heavy powder coat finish over liquidepoxy e-coat primer. Benches and Lexan® wind-screens are available for each model. 08

Madrax / Thomas Steele1080 Uniek Dr.Waunakee, WI 53597 USA608-849-1080 Fax: 608-849-1081E-Mail: [email protected] Site: www.madrax.com, www.thomas-steele.comProducts: Madrax is a maker of heavy-duty, highquality bike racks that are innovative, practical,and aestheticallly pleasing. Thomas Steele manu-factures benches, litter receptacles, and tables thatcreate good environments for people at work andplay. 12

Maglin Site Furniture27 Bysham Park Dr.Woodstock, ON N4T 1P1 CANADAToll Free: 800-716-5506 Fax: 877-260-9393Web Site: www.maglin.comProducts: A designer and manufacturer of publicsite furniture including benches, trash containers,bike racks, ash receptacles, cluster seating,planters, recycle units, signage and patio enclo-sures. 12

Mountain Shelter Solutions6950 Base LineWallaceburg, ON N8A 1A1 CANADA877-588-8858 Fax: 519-627-6475E-Mail: [email protected] Site: www.mountainsheltersolutions.comProducts: Provides transit shelters, smokingshelters, bicycle shelters, covered walkways,canopies, advertisement signs and all street fur-niture. The company offers both power and off-grid options. All shelters are made with alu-minum extrusions and components. Only stain-less steel hardware is used during assembly. Thecompany powder coats to AAMA2604 and2605 standards; top in the industry. MountainShelter Solutions ships to, and can install any-where, in North America. 12

Poligon by PorterCorp4240 136th Ave., Holland, MI 49424 USA616-399-1963 Fax: 616-399-9123Web Site: www.poligon.comProducts: Standard and custom shade coveringsfor applications in steel, fabric and wood.Structures include transit shelters, walkway cov-ers, pavilions, trellises, signs and fabric shade.Streamlined process to make finding the perfectproduct easy and efficient. An experienced salesstaff can guide customers through the entire

The Eco353 Narrow sets the standard for the next generation of mini and mid-size bus A/C for extra comfort. The Eco353 Narrow is available in freeblow and ducted versions. Freeblow offers a fast and easy installation. With our ducted version, cool air blows into the ducts, providing individually adjustable air flow for each passenger. Higher cooling power ensures quicker cool down and of course, more comfort in hot climates. The Eco353 Narrow is very low profile, and comes equipped with four double radial evapo-rator/heater blowers and two condenser fans.

Come by booth 1127 and check it out for yourself!

MCC is thrilled to debut our new Eco353 Narrow.The Eco353 Narrow sets the standard for the next generation of mini and mid-size bus A/C for extra comfort. The Eco353 Narrow is available in freeblow and ducted versions. Freeblow offers a fast and easy installation. With our ducted version, cool air blows into the ducts, providing individually adjustable air flow for each passenger. Higher cooling power ensures quicker cool down and of course, more comfort in

www.mcc-hvac.com

Continued On Page 45


Temsa

Temsa TS30

The Temsa TS30 coach is manufactured in Turkey and wasintroduced to the U.S. market by CH Bus Sales in 2012. The TS30 isa fully integral designed mid-size coach that provides the samelevel of comfort and amenities as a full size coach.The TS30 has independent front suspension and automatic

transmission, contributing to a smooth, comfortable drive. Withan American driveline (Cummins/Allison), the TS30 providesexcellent power and optimum serviceability. These are combinedwith European quality and craftsmanship to create a high qualitydriving experience. It is stringently tested to ensure the higheststandards.Despite its compact dimensions, the TS30 has a tough, integral

stainless steel chassis for extra durability and safety. The luxuryinterior integrates a high quality heating and air conditioning sys-tem, abundant luggage space, a restroom and reclining seats.The TS30 is appropriate for smaller groups and is more eco-

nomical to purchase and operate than a larger coach. It is fuel effi-cient and kind to the environment as well as a company’s finances.

CH Bus Sales, Inc.1645 Lyndale Ave. North, Suite 102, Faribault, MN 55021 USA

Phone: 507-331-7911; Fax: 507-331-1338Website: www.chbussales.com

Model...............................................................................................Temsa TS30Seating Capacity .............................................30 Passengers w/restroomLength ........................................................................................................30.64’Width..........................................................................................................94.64”Height......................................................10.89’ (including air conditioner)Engine............................................................................Cummins ISB 6.7 250Type of Fuel ..............................................................................................DieselChassis......................Frameless monocoque chassis in stainless steelAir Conditioning ..........................................Full automatic HVAC system/

roof type unit (27 KW cooling, 39 KW heating)Wheelchair Lift Option.................................................................................NoSteering ............................................................................................................ZFSuspension.............Independent front suspension w/shock absorber

Temsa

Temsa TS35

The Temsa TS35 coach is manufactured in Turkey and wasintroduced to the U.S. market by CH Bus Sales in 2009. The TS35 isa fully integral designed mid-size coach that provides the samelevel of comfort and amenities as a full size coach. This mid-sizecoach offers a luxurious and spacious interior for passengers anddriver.With an American driveline (Cummins/Allison), the TS35 pro-

vides excellent power and optimum serviceability. These are com-bined with European quality and craftsmanship to create a highquality driving experience.The TS35 is constructed from stainless steel for extra durabili-

ty and safety. It is stringently tested to ensure the highest stan-dards. The TS35 is appropriate for smaller groups, more econom-ical to purchase and operate than a larger coach, but with thesame high-end features.

CH Bus Sales, Inc.1645 Lyndale Ave. North, Suite 102, Faribault, MN 55021 USA

Phone: 507-331-7911; Fax: 507-331-1338Website: www.chbussales.com

Model...............................................................................................Temsa TS35Seating Capacity.............................................40 Passengers w/restroomLength ..............................................................................................................35’Width ..........................................................................................................100.4”Height .........................................................................................................138.6”Engine ......................................................Cummins ISL 8.9 345 HP - EPA10Type of Fuel ..............................................................................................DieselChassis......................Frameless monocoque chassis in stainless steelAir Conditioning.................................Full automatic convector system/

Roof type air conditioning unit 32 KW/Carrier 05GWheelchair Lift Option ...............................................................................YesSteering..........................................................................................TRW THP-80Suspension ................................................Independent front suspension

w/adjustable shock absorber


Specs provided by

manufacturer.



Turtle Top

Odyssey XLT

The Odyssey XLT shuttle bus and motorcoach series of busesthat provide up to 47 passenger capacity are available on theFreightliner FM2 chassis. Bus road stability, passenger comfort,dependability, quality and safety are important features for own-ers of an Odyssey XLT. More passenger capacity for church buses, college buses, city

and county transportation authorities, assisted living buses,cross-country touring companies, excursion companies and manymore transportation customers can be found selecting theOdyssey XLT.

Turtle Top67819 State Road 15New Paris, IN 46553

800-296-2105Fax: 574-831-4349


ODYSSEY XLT FEATURES• Aerodynamic automotive styling

• Clear view windows, contoured, curved, tinted• Up to 47 passenger capacity - CDL required• Wide interior with double row luxury seating

• Flexible floor plans including wheel chair capability• Meets and exceeds FMVSS regulations

• Qualifies for Buy America• Steel roll cage with full perimeter steel floor

• Body and air conditioning warranty

Turtle Top

Odyssey XL

The Odyssey XL shuttle bus provides up to 30 passenger capac-ity and is available on the Ford F550 and Freightliner FM2 26K.Road stability, passenger comfort, dependability, quality and safe-ty are main features standard in the Odyssey XL. This series fitsthe needs for church buses, college buses, transportation author-ities, assisted living facilities, plus many more bus applications,and is available with wheelchair lifts.


800-296-2105Fax: 574-831-4349


ODYSSEY XL FEATURES• Aerodynamic automotive styling

• Clear view windows• Up to 31 passenger capacity on the Ford F550 - CDL required

• Up to 41 passenger capacity on the Freightliner FM2 26K - CDL required

• Wide interior with double row luxury seating• Flexible floor plans including wheel chair capability

• Meets and exceeds FMVSS regulations• Qualifies for buy America and is Altoona tested• Steel roll cage with full perimeter steel floor


Specs provided by

manufacturer.



Turtle Top

Van Terra & Terra Transport

The Van Terra and Terra Transport shuttle buses were devel-oped to replace the standard 15-passenger van. All types of pas-sengers, including senior living agencies, find it easy to enter andexit with ample headroom and aisle passage. The Van Terra and Terra Transport maneuver like a van but

have the stability of a dual rear wheel bus. Extended rear wheelstance (with a full roll cage, styling and quality construction)makes this the most affordable and practical choice for safedependable transportation, according to the company.


800-296-2105Fax: 574-831-4349


VAN TERRA & TERRA TRANSPORT FEATURES• 15 - 18 passenger alternative *• Low, wide enclosed entrance

• Wide aisle with interior headroom• Wide wheelbase stance for road stability

• Flexible floor plans, including wheelchair capability• Meets and exceeds FMVSS regulations

• Altoona tested• Steel roll cage with school bus roll-over crush test

• CDL license not require in most states **• The most storage in its class

* Some floorplans include wheelchair/luggage areas that reduce the number of seats. 18 seats is the maximum possible occupancy in this class.

** 15 and under do not require CDL in most states. 16 passengerand above do require CDL

Turtle Top

Odyssey

The Odyssey shuttle bus family of buses provides passengercapacities up to 23 on Chevrolet and Ford chassis. The Odysseyshuttle bus with Innovation, Styling and Quality is the bus ofchoice for church buses, day care buses, airport shuttle buses,assisted living buses, college buses including sport team trans-portation buses.


800-296-2105Fax: 574-831-4349


ODYSSEY FEATURES• Aerodynamic automotive styling

• Clear view windows• Up to 23 passenger capacity - CDL required

• Low wide enclosed entrance• Flexible floor plans including wheelchair capability

• Meets and exceeds FMVSS regulations• Qualifies for buy America and is Altoona tested• Steel roll cage with full perimeter steel floor


Specs provided by

manufacturer.



ABC Companies

M1235 Mid-Size Coach

The M1235 is part of ABC Companies on-going commitment tomeet market demand for smaller group travel, providing an effi-cient fleet solution that delivers as much value and sophisticationas its larger coach counterparts. Perfect for a myriad of applica-tions, the versatile M1235 can be designed to fit charter, com-muter, and shuttle transit requirements.Exclusively manufactured for ABC Companies by General Coach

of America, the M1235 mid-size coach offers operators high-end,big coach features in a smaller group transport vehicle.Assembled on a durable Freightliner S2 chassis, and featuring anoptimized rear suspension package, the M1235 offers a smoothride — built for the long haul.

ABC Companies; 1506 30th Street, NW; Faribault, MN 55021USA; Phone: 800-222-2875; Fax: 507-334-0246

E-mail: [email protected]: www.abc-companies.com

Model............................................................................M1235 Mid-Size CoachSeating Capacity .........................................................Up to 35 PassengersLength ..............................................................................................................35’Width ..............................................................................................................102”Height .............................................................................................................131”Engine...........................................................Cummins ISB 2010 6.7L 220HPAlternator ............................................................................................270 AmpTransmission.................................................................................Allison B210Chassis .........................................................Freightliner S2 Coach ChassisAir Conditioning....................KR4 120,000 BTU A/C w/52,000 BTU Heat

Roof Mounted Condenser - StandardWheelchair Lift Option ...................................Ricon In-Step Lift PackageSteering.....................................................................................................PowerSuspension.........................Freightliner “Airliner” Rear Air Suspension

Ameritrans

Ameritrans E-Series

Built on the solid Ford chassis, the E-Series coach transportsup to 25 passengers in high-style and unsurpassed comfort. ThisE-Series coach offers many unique features and custom built-to-order options that Ameritrans’ vehicles bring to the mid-sizetransport market.For parking shuttles, assisted living transport, public transit

and more, the Ameritrans E-Series is designed to maximize thepassenger experience. Explore a wide variety of standard floorplans and build-to-order seating configurations at www.ameri-transbus.com.

Ameritrans; 2503 Ada Drive, Elkhart, IN 46514Phone: 574-262-8935; Fax: 574-266-0642

E-mail: [email protected]: www.ameritransbus.com

Model.....................................................19-25 Premium Passenger Vehicle12-22 Premium Passenger Vehicle with ADA Access

Width ...............................................................................................................96”Height.............................................................................................................9’9”Wheelbase....................................................138” / 158” / 176” / 190” / 212”Fuel Capacity .........................................40 Gals. (E350) / 55 Gals. (E450)GVWR ..........................................................................11,500 / 12,500 / 14,500Engine..............................................................Ford V10 6.8L Gas / 5.4L GasChassis..................................................................................Ford E350 - E450

Full-welded glavaneal steel cage construction

Specs provided by

manufacturer.



Ameritrans

Ameritrans F-Series

Transport up to 31 passengers in spacious style aboard anAmeritrans F-Series coach. Built on the Ford F550 chassis, the F-Series models offer a roomy 102” interior cabin, flat floor designfor flexible ADA access location and maximum legroom. Plus, stan-dard thermopane windows and front cab touring window enhancepassenger views and stabilize climate control.Look to Ameritrans for a wide range of custom-built floorplans

to fit various needs for church, school, and tour and charter oper-ations.



Model..................................................27-31 Passenger Mid-Size Transport24 Passenger Mid-Size Transport with ADA Access

Width ..............................................................................................................102”Height ...........................................................................10’9” without roof ACWheelbase....................................................................................................252”Fuel Capacity................................................40 Gals. Gas / 62 Gals. DieselGVWR ..........................................................................................................19,500Engine .................................................................Ford 6.8L Gas / 6.7L DieselChassis ...............................................................................................Ford F550

Full-welded glavaneal steel cage construction

Ameritrans

Ameritrans M2-Series

The Ameritrans M2-Series coach brings premium quality andhigher style to mid-size operators with many exclusive featurestypically seen on large touring coaches. Offering the smoothestride in its class, the M2-Series provides a wide range of seatingoptions to accommodate up to 47 passengers. And, with spaciousinteriors, maximized legroom, high-end passenger amenities andmany performance engineering features, the M-Series models aredesigned to set a new standard in mid-size transport. ADA acces-sibility options are available.Founded in 1998, Ameritrans manufactures and distributes a

variety of small and mid-size transport vehicles from its state-of-the-art 40,000-square-foot facility in Elkhart, IN. With a dedicateddealer network in strategic locations nationwide, Ameritrans dis-tributes an exclusive line of mid-size and specialty vehicles thatintegrate exceptional style and quality components, performanceengineered features, unique passenger amenities and superior fitand finish details.



Model .................................37.5’ - 42.5’ Premier Mid-Size Touring CoachWidth ..............................................................................................................102”Height..............................................................................11’1” without roof ACWheelbase ......................................................................................270” / 306”Fuel Capacity ......................................................................................100 Gals.GVWR........................................................................................26,000 / 33,000Engine............................................................................Cummins ISB 300 HPTransmission.........................................................................Allison 2200PTSChassis .....................................................................................Freightliner M2

Full-welded galvaneal steel cage construction

Specs provided by

manufacturer.



Glaval Bus

Glaval Titan II LF

Whether it’s a wheelchair passenger, business traveler or anelderly rider, the Titan II LF completely eliminates the need forsteps to enter or exit the vehicle. There is also no longer a needfor the traditional wheelchair lift. The Titan II LF is offered witheither a Braun or Ricon bifold power ramp. This new low floorkneeling bus utilizes the rugged Chevy G4500 Gas chassis plat-form along with a heavy-duty “Purpose-Built” floor structuredesigned and produced by Spartan Chassis.One of the most impressive features of the Titan II LF is the 4-

corner, self-leveling air-spring suspension with kneeling capabili-ty. With the touch of one switch, the complete unit will kneel toachieve a 1:6 ramp slope on gas models (diesel models have 1:5.3ramp slope angle), which exceeds ADA’s current minimum, at thesame time providing a level floor surface for all wheelchair posi-tions.The Titan II LF offers true random access for up to 5 wheelchair

positions, or can seat up to 21 ambulatory passengers. WithGlaval’s solid reputation for building a quality product, the Titan IILF is sure to help make life easier.

Glaval Bus914 CR #1 NorthElkhart, IN 46514

800-445-2825www.glavalbus.com

Model......................................................................................Glaval Titan II LFSeating Capacity ....................................................................................21 MaxLength .......................................................................................24’, 26’ and 28’Width ...............................................................................................................96”Height....................................................114” (includes rooftop air system)Engine ...........................................................6.0L Gas, 6.6L Diesel and CNGTransmission...................................................................6-Speed AutomaticChassis ..................................................................................Chevrolet G4500Air Conditioning.................................................Carrier/Mcc, ACC and ACTWheelchair Option.................................................Accommodates up to 5Steering..............................................................................................Tilt WheelSuspension .....................................................................4 Corner Air Spring

Glaval Bus

Glaval Entourage

The Entourage delivers superior quality and versatility built onthe rugged Ford F-550 Super Duty chassis. The Entourage is botheconomical and flexible enough to suit any transportation solu-tion. If ADA equipment is required, a wide range of floor plan con-figurations with a wheelchair lift are available. With its impressivesleek and aerodynamic styling, the Entourage is both brawn andbeauty.



Model.....................................................................................Glaval EntourageSeating Capacity ...................................................................................33 MaxLength ........................................................................27’, 29’, 31’, 32’ and 33’Width ...............................................................................................................96”Height.............................................................................................................124”Engine.......................6.7L Power Stroke Diesel, 6.8L V-10 Gas, and CNGTransmission....Diesel: HD TorqShift 6-Speed Select Shift Automatic................................................................Gas: TorqShift 5-Speed AutomaticChassis .......................................................................Ford F-550 Super DutyAir Conditioning ...............................Carrier/Mcc, ACC, Tran Air and ACTWheelchair Option.................................................Accommodates up to 6Steering ............................................................................Tilt Steering WheelSuspension ................................................................Front and Rear Spring

Specs provided by

manufacturer.



Glaval Bus

Glaval Synergy

Passengers can surround themselves in elegance and refine-ment with the Synergy, built by combining tomorrow’s technologywith today’s best quality. From the rock-solid “steel-safe” con-struction to the finest fit and finish, the Synergy provides the bestof both worlds.With the ergonomically designed driver’s area, it delivers both

power and grace. The commanding view through the two-piecewindshield, taller interior for optimum headroom and curvedmodesty panels for more hip-to-knee leg room, ensure passen-gers will be impressed with the first class comfort. The ampleunderbody pass-through luggage compartment provides maxi-mum cargo room with easy access.Operators and owners will appreciate the user-friendly, large

interior and exterior engine access panels and smooth floor covemolding for ease of maintenance. They can also embrace luxurywith the exclusive lounge option that includes a separately con-trolled, top-of-the-line 20-inch flat screen TV/DVD electronic pack-age and climate control. Combine all this with Glaval’s commit-ment to the highest quality standards, safety and aftermarketservice, and these same operators and owners will experience thenew evolution in transportation.

Glaval Bus914 CR #1 North, Elkhart, IN 46514

800-445-2825 • www.glavalbus.com

Model.........................................................................................Glaval SynergySeating Capacity....................................................................................41 MaxLength..............................................................................................................38’Width ..............................................................................................................102”Height ............................................................................................................144”Engine...............................Cummins ISB 6.7 280 HP and ISC-330 330 HPTransmission ......................................ISB - Allison 3000 PTS Auto Trans;.......................................................................ISC - Allison B-400 Auto TransChassis..................................................................................Freightliner XB-RAir Conditioning...............................................................Carrier/Mcc AC310Wheelchair Option ............................................................................AvailableSteering..............................................TRW Tilt/Telescopic “Smart Wheel”Suspension................................................Front and Rear Air Suspension

Glaval Bus

Glaval Legacy

The Legacy is built on the heavy-duty Freightliner S2C chassisand powered by the proven Cummins 6.7L ISB diesel engine andAllison transmission. Built with rear air-ride suspension, theLegacy is sure to impress with stylish beauty, outstanding ridequality and rugged durability.Whether looking for first-class transportation or even public

shuttle service, the Legacy is just the answer. The Legacy can seatup to 45 passengers and is available with a wide variety of ADA-compliant paratransit options. Also available with rear luggage,overhead and under floor storage, the Legacy has the versatilityto fit all transportation needs.



Model ...........................................................................................Glaval LegacySeating Capacity...................................................................................45 MaxLength...............................................................................32’, 35’, 37’ and 40’Width..............................................................................................96” and 102”Height ............................................................................................................129”Engine ............................................................................Cummins 6.7L DieselTransmission ..............................Allison 2200 PTS w/Park Pawl 5-SpeedChassis....................................................................................Freightliner S2CAir Conditioning .............................Carrier/Mcc, ACC, Trans Air and ACTWheelchair Option................................................Accommodates up to 14Steering.....................................................................................Tilt/TelescopicSuspension .......................................................Front Spring, Rear Air Ride

Specs provided by

manufacturer.



ARBOC Specialty Vehicles

Spirit Of Freedom

The Spirit of Freedom utilizes only General Motors standardsuspension to create a low-floor, ADA compliant bus capable of1:5 ramp angle; all with an exceptional ultra-low price point. Thespacious 41-inch entry opening and low step height makes this anideal bus for airport, hotel, and resort shuttles, as well as transitagencies. Utilizing the GM suspension has the added benefit ofimpressively driving down maintenance costs over the whole lifecycle comparable to a simple cutaway. The Spirit of Freedom isaggressively entering new markets for today and beyond.

ARBOC Specialty Vehicles51165 Greenfield Pkwy., Middlebury, IN 46540

574-825-4880 • Fax: 574-825-1750Website: www.arbocsv.com

Model....................................................................................Spirit of FreedomSeating Capacity ..................................................................................12 to 23Length....................................................................................................24’ & 27’Width ...............................................................................................................96”Height .............................................................................................................112”Engine.............................6.0L Vortec V8, Optional 6.6L Duramax DieselTransmission...................................................................6 Speed AutomaticChassis..................................................................................................GM 4500Air Conditioning ...........................................Passenger A/C up to 80 BTUWheelchair Lift Option ...................................Low Floor Ramp Entrance,

Up to 6 PositionsSteering..............................................................................................GM PowerSuspension...................................................................................OEM Springs


Spirit Of Mobility

The ARBOC Spirit of Mobility is built on a conventional GM cut-away with all passengers entering through the same 39-inch widedoor opening. The interior offers theater seating for better view-ing for all riders. The Spirit of Mobility low-floor bus offers a fullair-ride suspension with a beneficial kneeling feature allowing foran entrance of less than 5-inches from the curb without deploy-ing the ramp.ARBOC SV continues to improve products by utilizing the feed-

back of ARBOC suppliers, dealers, and customers. Improvementsto the Spirit of Mobility include a quieter, smoother operatingkneeling feature, improved loading and un-loading options, and asimplified air suspension maintenance system. ARBOC SV is dedi-cated to resolving, improving, and supporting the future of thelow-floor vehicles today.



Model .....................................................................................Spirit of MobilitySeating Capacity ..................................................................................12 to 23Length.....................................................................................21’, 23’, 26’ & 28’Width ...............................................................................................................96”Height .............................................................................................................110”Engine.............................6.0L Vortec V8, Optional 6.6L Duramax DieselTransmission ...................................................................6 Speed AutomaticChassis..................................................................................................GM 4500Air Conditioning ...........................................Passenger A/C up to 80 BTUWheelchair Lift Option ...................................Low Floor Ramp Entrance,

Up to 6 PositionsSteering..............................................................................................GM PowerSuspension...................................................................................OEM Springs

Specs provided by

manufacturer.



process and will work with them from initial design to completed instal-lation. Wide selection of standard shelters that can be fully customized.Ability to create new designs for a unique structure. Protected with thepowder coat finish Poli-5000®. Frame finishes are available in 24 smoothcolors and 10 textured colors. The company also offers a variety of rooftypes and colors. 12

Superior International Industries1050 Columbia Dr., Carrollton, GA 30117 USA770-832-6660 Fax: 770-832-6687 Web Site: www.buysii.comProducts: Manufacturer of a wide variety of items including bus stopshelters, waterproof umbrellas and canopies, outdoor site furnishings,bench seating and playground equipment. Based in Georgia, the compa-ny also has manufacturing facilities in Texas and Oklahoma. 12

Tolar Manufacturing Co.258 Mariah Cir., Carona, CA 92879 USAToll Free: 800-339-6165 Fax: 951-808-0041E-Mail: [email protected] Web Site: www.tolarmfg.comProducts: Since 1991, Tolar Manufacturing has been recognized as a lead-ing manufacturer of transit shelters, kiosks, benches and trash receptacles. 08

Transitshelter.com1953 N. 17th Ave., Melrose Park, IL 60160 USA847-678-8425 Fax: 847-678-8471E-Mail: [email protected] Web Site: www.transitshelter.comProducts: Transitshelter.com is a street furniture, urban decor project ofTafco Corporation. Products include bus shelters, windscreens, smokingshelters, kiosks and street decor. 10

Bus Shelters: Continued From Page 36


Spirit Of Liberty

The ARBOC SV Spirit of Liberty is a low-floor, medium duty 29 -33-foot rear engine bus, available in late 2014. The Liberty fea-tures an open floorplan with no steps throughout the passengerarea. Standard wheelchair zones are a spacious 54 x 30 inchesminimum. Passengers enter on a 34-inch wide, 1:6 ramp by Braun(rated at 1,000 lbs., an industry best) or Ricon (rated at 800 lbs.)to a 39-inch pass-through between front wheelhouses.The Liberty incorporates lightweight technologies and proven

ARBOC SV construction, resulting in Best of Class curb weights of16,500 lbs. or less. With a GVW of 25,900 lbs., the Liberty has thecapacity to carry up to 37 passengers plus 15 standees. Power issupplied by a 6.7 liter Cummins ISB diesel engine coupled to anAllison B220 six-speed transmission on a proprietary chassis sup-plied by Freightliner Custom Chassis Corporation.



Model.......................................................................................Spirit of LibertySeating Capacity ..................................................................................31 to 37Length ............................................................................................29’, 31’ & 33’Width..............................................................................................................100”Height .............................................................................................................116”Engine ...........................................................240 HP ISB Cummins 6.7 LiterTransmission.....................................................................Allison B220 6SPDChassis ....................................Freightliner Custom Chassis CorporationAir Conditioning.....................................................Roof Mounted-OptionalWheelchair Lift Option....................................Low-floor Ramp Entrance,

Up to 6 positionsSteering..........................................................................TRW Power SteeringSuspension ...........................................................................Full Kneeling Air


Minnesota’s SouthWest TransitReceives APTA Honors For Bus Safety And Security

The American Public Transportation Association (APTA) hasawarded SouthWest Transit its 2013 Gold Award for Safety and 2013Certificate of Merit for Security for bus systems operating 1 million –4 million passenger trips. APTA is an international organization thathas represented the transit industry for over 100 years, since 1882.

“I want to com-mend all of these win-ners for their tremen-dous contribution tosafety and security inthe public transporta-tion industry,” saidAPTA President andCEO Michael P. Mel -aniphy. “They are set-ting an example thatwill allow for theentire industry to con-tinue to make a safeindustry even safer forits employees and riders.”

This is the fifth year that South West Transit has been honored byAPTA for its safety program and the second time its emergency pre-paredness program has been recognized.

“Safety and security are of utmost concern to SouthWest Transit. Ittakes a great deal of effort from the entire agency to ensure the safety

of our riders,” said SouthWest Transit’s CommissionChair Jerry McDonald. “To win these prestigious awardsis truly outstanding and is testament to the commitmentof each and every person who is a part of SouthWestTransit.”

The Gold Safety Award is awarded to the transit prop-erty who demonstrates through its operating statisticsthat it is the top safety performing transit agency in theCountry. Things such as the number of preventable acci-dents per miles driven, lost time due to workplace injuryand miles driven between vehicle road calls are justsome of the statistics collected and compared.

“This is not about just one person or one team doingthe right thing. It’s about everyone working together tomake sure our customers are safely transported to andfrom work and home. This award recognizes the hardwork, extensive planning and dedication of every staffmember of SouthWest Transit,” said Chief ExecutiveOfficer, Len Simich.

“We owe it to our customers and employees to dowhatever we can to keep them safe,” said Simich.“While it may seem fundamental, safety and security arethe most important things we do on a daily basis.”

SouthWest Transit provides transit services to the res-idents of Chaska, Chanhassen and Eden Prairie as wellas riders from other surrounding cities. SouthWestTransit has three main Park & Ride lots: SouthWestStation in Eden Prairie; SouthWest Village inChanhassen; and Chanhassen Transit Station inChanhassen.

For more information about SouthWest Transit,

contact www.swtransit.org.


Call for specifications. Easily added to seatingrequirements within vehicle bid packages.

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Advantage Funding NamesAndrea Seitz New Marketing Manager

Advantage Funding announced it hiredAndrea Seitz as the company’s new marketingmanager. Seitz brings over 12 years of marketingexperience combined in product management,branding, sales generation programs and directmarketing.

Seitz will be responsible for supportingAdvantage Funding’s national brand identity,direct marketing and public relations as well asenhancing efficiency through reporting and ana-lytics.

Prior to joining Advantage Funding, Seitzworked at Infinity Windows of Long Island,Marvin Windows dealer, and Eastern PartnersFinancial, part of the John Hancock FinancialNetwork.

Advantage Funding is a non-captive financeand leasing company to the U.S. ground trans-portation industry. It is a subsidiary of MarubeniAmerica Corporation, a Japanese trading com-pany. Visit www.advantagefund.com for moreinformation.

Metro Promotes Donaghy To TransitOperations Director

Shawn Donaghy was promoted to Metro’s(Cincinnati, OH) Director of Transit Operations

on May 20. In this role, Donaghy manages thedelivery of fixed-route services to the communi-ty to ensure operational excellence. He overseesall transit operations' functions, including alloperators, service delivery and quality, supervi-sion, dispatching and support operations.

Metro’s Transit Operations includes morethan 500 employees and a budget of approxi-mately $25 million.

Donaghy hasmore than 16years of experi-ence in trans-portation. He hasbeen with Metrosince September2010, and wasmost recentlyassistant directorof transit opera-tions.

Donaghy pre-viously worked as senior operations manager atCEVA Logistics and area supervisor at DHLWorldwide. He received his bachelor’s degree inOrganizational Leadership from NorthernKentucky University.

Metro is a non-profit, tax-funded public serv-ice of the Southwest Ohio Regional TransitAuthority, providing about 17 million rides peryear.

Steve Kratzer Named Nova Bus Regional Sales Manager/Western United States

Nova Bus has announced the appointment ofSteve Kratzer as regional sales manager to servethe western United States transit market.

Rob Mowat, vice president of sales, made theannouncement,adding, “We arereally happy thatSteve has joinedthe Nova Busfamily. He has acomprehensiveunderstanding ofpublic transitissues and a stel-lar reputation forworking with hiscustomers. It was important for us to add a col-league who inherently demonstrates Nova Bus'demanding standards for integrity, quality, valueand safety.”

Kratzer brings 16 years of experience in thetransportation industry, including in the fields oftransit and coach sales, business developmentand marketing. Prior to joining Nova Bus,Kratzer was business development manager —public sector for a motorcoach manufacturer. Heholds a bachelor’s degree in business administra-tion from Fort Hays State University in Kansas.

Steve Kratzer

Shawn Donaghy

Personnel


Officials at Pinellas Suncoast TransitAuthority (PSTA) in St. Petersburg, FL say thatyear in and year out, Bus Operator Dave Beckspends eight hours a day behind the wheel of atransit bus in the most densely populated coun-ty in Florida. As of 2013, he has driven morethan 2.5 million miles without causing an acci-dent. That’s like driving around the earth’sequator more than 100 times.

“For the nation’s bus operators, making itthrough an entire 8-hour shift interacting withthe public, negotiating ever-changing trafficconditions and staying on time is a feat and ofitself,” says PSTA Chief Operating OfficerJames Bradford. “To do that for 35 years with-out a preventable accident, it fills the lore ofdriving legends.”

“Beck’s focus on safety over his career isabsolutely incredible,” adds PSTA CEO BradMiller. “He is the best role model for not onlyall our almost 400 bus drivers, but also theother 180 men and women who work for

PSTA. It shows we have to focus on the detailsof our jobs each and every day — especially onour top priority, which in Dave’s case is thesafety of his customers.”

Beck started his career long before PSTAeven existed. He was behind the wheel with theold St. Petersburg Municipal Transit Systemdriving a GMC 800 bus that had no power-steering or air conditioning. Passengers paidfares by stuffing money into a box. If changewas needed, Beck counted it out from his belt-

mounted change holder. Today, he drives a diesel-electric hybrid

SmartBus with advanced, computer controlledtransmission, Global Positioning System track-ing and ultra-clean emissions.

“It’s like going from a Model T to a Lexus,”Beck said of the change in buses during histenure.

“Every day is an adventure,” he added. “Younever know who you’re going to meet and itkeeps the job enjoyable.”

It should be mentioned that not every year ofhis total tenure has been counted in the 35 yearsof safe driving. A few are missing for variousreasons including initial training and one yearwhen he accidentally hit the mirror of his busagainst another at a terminal. The broken mir-ror (which is one of the most minor of infrac-tions that a driver can incur) cost him a year in2000.

“We absolutely hated having to assign that asa preventable accident, but we had to be fair,”says PSTA Safety, Security and TrainingManager Walt Lenz. “Nonetheless, he still hasthe most amazing driving record we’ve everseen, bar none.”

PSTA says Beck is well into his 36th yearand has the same friendly attitude and smile hisfirst passengers encountered when Apollorockets were still flying.


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THE NEW Model F1 Fare Box

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Handle on the left or

right side.

Nova Bus is a manufacturer of sustainabletransit solutions in North America, including busrapid transit (BRT) buses and hybrid and naturalgas vehicles. Nova Bus is part of the VolvoGroup. Visit www.novabus.com for more infor-mation.

Dave Beck

PSTA Honors Bus Operator For 35 Years Of Safe Driving


Universal Coach Lines Woos DemandingChinese Market With 3 New MCI J4500s

Serving and pursuing the Asian market since1996, business from China is up for UniversalCoach Lines of Canada. The company hastaken delivery of three 2013 MCI J4500s.

“The Chinese market has been a real brightspot for us,” Universal Coach Lines VicePresident Lindsay Moir said. “It’s a verydemanding market. They demand the best, andthey’re always looking for the newest. Thesecoaches allow us to put our best foot forward.”

Moir says the new MCI J4500s fit in wellwith the rest of the company’s nearly 100coaches — many of which are earlier-modelJ4500s.

MCI officials say Universal Coach Lines isthe third-largest privately owned coach opera-

tor in Canada. It maintains coaches in its mainfacilities in Vancouver, Calgary and LosAngeles, plus it runs satellite offices in Victoria,British Columbia; Edmonton, Alberta; andSeattle. The company employs about 200 peo-ple and logs about five million miles a year,with about half of its business in serving pas-senger groups from Asia. It was also the sec-ond-largest provider of coaches to the 2010Winter Olympics in Vancouver and suppliedtransportation to the 2002 Winter Olympics inSalt Lake City as well.

Wade Tours Has New MCI J4500

Wade Tours, Schenectady, NY, owner of anall-MCI fleet, says it often chooses its newestcoaches for its National Parks tours. So, thisJuly, the 87-year-old company will take to theroad with a 2013 J4500 coach.

Greg DeLorenzo, part of the family leader-

ship team that’s now in its fifth generation, saysthe company’s signature America’s NationalParks tour, which leaves July 13, will run 21days this year, though in some years it spans afull 30 days.

Wade Tours has been helping passengers seethe country since 1926, when Edwin Wadestarted the company with single 1926Studebaker. The company prospered, providingtransportation to historic events including theWorld’s Fair in New York City and the WinterOlympics in Lake Placid. Today, Wade Toursserves a wide variety of tour and charter cus-tomers, also running a full-service travelagency for trips all around the world.

DeLorenzo followed his mother, Crystal,into the family business.

Visit www.wadetours.com for more informa-tion.

Pace Suburban Bus To Upgrade Express,Bus-On-Shoulder-Routes With 13 MCIs

Chicago’s Pace Suburban Bus has awardedMotor Coach Industries a contract for 13 MCICommuter Coaches, with an option for 37more. Pace will use the new coaches to replaceolder buses, and those leased from MCI, for useon its “Bus on Shoulder” service, which startedin 2011 between Chicago and the southwestsuburbs.

Pace recently announced it is increasing


MCI Bus Sales


service on its Bus on Shoulder routes due to ridership increases. The program currently uses 14 MCI Commuter Coach buses on the InterstateHighway 55 shoulder when traffic in regular lanes is flowing at less than 35 miles per hour. The buses using the shoulder cannot travel at speedsgreater than 35 mph, or 15 mph faster than the flow of regular traffic — whichever is less. Special signage and roadway markings show where busescan use the shoulder, and the buses have markings indicating authorization to use the shoulder.

MCI says shoulder riding has been cited to be one of the most affordable options for implementing bus rapid transit on highways because it is lessexpensive to modify shoulders than it is to construct new roadways, and it requires little capitalinvestment comparedwith rail alternatives.

Pace serves tens ofthousands of daily rid-ers with fixed-bus

routes, ADA paratransit, ridesharing, Call-n-Ride and dial-a-ride pro-grams in a service area covering roughly 3,500 square miles.

Learn more at www.mcicoach.com.

Winning Student Art DisplayedOn Fort Worth’s T Buses

Ten buses of the Fort Worth (TX) Transportation Authority (The T) havebecome moving canvases to showcase the art of Fort Worth Independent

School Dis trict studentswho won The T’s annual“Expressions That MoveYou” contest this year.

The artwork of eachof the 10 winners will bedisplayed on the side ofone of The T’s busesthrough August. Busesrotate routes so each stu-dent’s art may be seen inseveral areas throughoutFort Worth.

More than 80 entrieswere submitted in thisyear’s contest for art-

work that depicts what The T, public transportation, the City of FortWorth, and the environment means to the student. Entries were judged ontheme, artistic merit and creativity.

Four winners were selected in the kinder-garten through elementary school categoryand three winners each from middle and highschool categories. One winner within eachcategory was awarded a Grand Prize.

The program is a partnership of The T andFWISD to provide additional enrichmentactivities for students who participate in theFort Worth After School Program.

“We believe ‘Expressions That Move You’is as much an opportunity for the students ofthe Fort Worth After School program as it isfor us at The T,” said Richard Maxwell, TheT’s assistant vice president of marketing. “Byrecognizing the talents of the up-and-comingcommunity of tomorrow, The T is able to bet-ter understand what motivates them, and inturn, we are able to move them toward aninterest in art as well as public transportation,their city, and the importance of protecting theenvironment.”

Visit www.ExpressionsThatMoveYou.orgfor more information.


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Shown is the artwork from the grand prize

winner in the K-Elementary School Category.


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Capitol Bus Lines Adds Temsa TS35 To Fleet

Capitol Bus Lines Inc., of South Carolina, offers tours throughoutthe United States and Canada. It has been serving the needs of tourgroups for over 30 years. Capitol Bus Lines Inc. (Capitol Tours) start-ed in 1981 with just two school buses.

Today, the company is owned by Buddy and Mary Young and offersa variety of motorcoaches. Recently, Capitol Bus Lines added a newTemsa TS35 to itsfleet.

Temsa says theTS35 coach is a fullyintegral mid-sizedcoach that offers aluxurious and spa-cious interior for pas-sengers and driver. Itis constructed fromstainless steel forextra durability andsafety.

CH Bus Sales, Inc.is the exclusive dis-tributor of Temsa motorcoaches in the United States. CH Bus Sales isa privately owned corporation with an industry experienced owner-ship and management team. Temsa is a fully owned subsidiary ofSabanci Holding, a financial and industrial group in Turkey.

Visit www.chbussales.com or www.temsaglobal.comfor more information.

Tim Guldin, vice president of sales and service

southeast for CH Bus Sales, left, is pictured with

Charles (Buddy) Young, owner of Capitol Bus

Lines Inc., and the company’s new Temsa TS35.



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You can also earn and use your Comp Dollars (Player’s Club points) at Mohegan Sun, Mohegan Sun at Pocono Downs and Resorts Casino Hotel!

CONTACT MEG LEWIS AT 609.340.7715 FOR BOOKINGS OR FURTHER INFORMATION.

7x5 Busline Ad.indd 1 12/20/12 4:58 PM

ABC has recently signed an agreement withIBP Industries, Inc. to become the firm’s newdistribution partner in North America. Underthe new deal, ABC will have sole distributionrights of IBP’s exterior bus components, whichinclude body parts for major coach models suchas MCI, GILLIG, Prevost, and others.

IBP Industries, Inc., is a designer and fabrica-tor of body components for the motorcoach andmass transit markets with 25 years in the indus-

try. It supplies, designs, engineers and manufac-tures a complete line of body parts at itsFlorida-based facility.

ABC says its stocked inventory levels inte-grate a comprehensive selection of body com-ponents. It has plans for new product releasesthroughout 2013 and beyond.

For more information contact the ABC PartsCall Center, 877-427-7278 (US)/800-265-0520(Canada), or visit abc-companies.com/parts.

ABC Finalizes AgreementWith IPB Industries Inc.

Tornado Bus Companies Takes Delivery Of 5 Van Hool TD925 Double Deck Coaches

Founded by Vicente and Juan Vazquez in1986 (www.tornadobus.com) with a singlevan, Tornado Bus Company of Dallas, TX,has grown to 70 coaches. Operating out of ter-minals in 9 states, it now offers scheduledservice throughout the central and southernUnited States. Tornado provides internationalconnections with other transportation compa-nies such as Zima Real, Estrella Blanca, andAutobuses de Oriente, said Juan Vazquez,president.

“Tornado Bus Company started with van

transportation in Houston, TX, back in 1986.My brother, Vicente, and I began by providingtwo trips a week and as it continued to grow,our plans and ideas began to change. In 1993we bought our first coach.”

They recently opened an 8.5-acre facility,minutes from downtown Dallas. The newheadquarters includes more than 3,800 squarefeet dedicated to the convenience and comfortof passengers.

“The waiting area is set up with five 55-inch TVs for our customers’ entertainment

and four 55-inch monitors showing arrivaland departure times. We provide over 400parking spaces and 5 handicap parking zones.Attached to the terminal we have anotherfacility which is occupied by our Maintenanceand Operations Departments,” Juan points

out. “We’re proud of the fact that our entirefleet meets modern EPA standards and everycoach is ADA equipped. We accomplishedthose things before they were required.”

Tornado recently took delivery of 5 Van HoolTD925 81-passenger double deck coaches.

ABC’s Senior Account Manager BobHolloway said, “All of us at ABC are proud tobe part of Tornado’s growth.”

Contact ABC Companies at 800-222-2875or visit www.abc-companies.com for moreinformation.


Tell us you saw this ad in Busline Magazine, and 1 driver and 1 tour guide will receive a

FREE MEAL!Please call ahead to the phone number listed by

the McDonald’s of your choice.

BOWMANSDALE2112 Bumble Bee Hollow Rd.Off Rt. 15 • Mechanicsburg, PA

717-697-5383CAMP HILL

4230 Trindle Road • 717-737-3896CARLISLE

60 Noble Blvd. in Super Walmart717-960-9400

608 E. High St. • 717-249-77211176 Harrisburg Pike • 717-243-7774905 Walnut Bottom Rd. • 717-249-0694

CEDAR CLIFFExit 19 off I-83 • Camp Hill, PA

717-737-6404CHAMBERSBURG

1075 Lincoln Way East • 717-263-4601NORTH CHAMBERSBURG

2891 Philadelphia Avenue (US 11 N.)717-263-2970CLEONA

493 W. Penn Avenue • 717-272-5677COLUMBIA

1788 Columbia Ave., off Rt. 30717-684-7048DILLSBURG

898 North US Rt. 15 • 717-432-9500EAST MANCHESTER

4245 North George St. • 717-266-3170ELIZABETHTOWN

1284 S. Market St. • 717-367-6471ENOLA

Enola Rd., Exit Rt. 1115 S. off Rt. 81 • 717-732-4228

EPHRATA140 N. Reading Rd.• 717-733-1660

GETTYSBURG517 S. Steinwehr Ave., Bus. Rt. 15

717-334-59201090 York Rd.• 717-337-1030

GREENCASTLERt. 16 and I-81 • 717-597-2589

HALIFAX3761 Peter's Moutain Rd.• 717-896-2535

HANOVER991 Carlisle St., Rt. 94 • 717-632-7531350 Eisenhower Dr.• 717-632-00051448 Baltimore St. • 717-630-0337

HARRISBURG2929 Paxton St. • 717-561-8050

4605 Jonestown Rd. 717-652-7035

7845 Linglestown Rd.717-545-8580

Rt. 83 and Union Deposit Rd.717-564-9320

4403 N. Front St. • 717-238-1048Harrisburg East Mall/Rt. 83 & Paxton St.

717-561-0703Eisenhower Blvd. I-283, Exit 1

717 -939-69725590 Allentown Blvd., Rt. 22Exit 26 off I-81 • 717-652-9123Kline Plaza, 101 S. 25th St.

717-232-0008Uptown Shopping Center

720 Division St. • 717-236-6226Harrisburg Airport • 717-948-39006535 Grayson Rd. in Wal-Mart

717 -561-0445HERSHEY

Rts. 39 and 322 • 611 E. Main St.,Hummelstown • 717-566-6041

JONESTOWNRt 72 & I-81 • 610-562-8462

LANCASTER1880 Hempstead Rd. • 717-509-6988Willow Valley Square • 717-464-51191829 Oregon Pike • 717-569-78981434 Manheim Pike • 717-394-3417

Rt. 30 and Centerville Rd.Lancaster, PA • 717-393-952368 East Town Mall, Rt. 30ELancaster, PA • 717-394-8957

1755 Columbia Ave.Millersville Exit off Rt. 30, Rt. 462

717-397-5112575 N. Franklin St., next to McCuskey

High School • 717-394-79382034 Lincoln Hwy East in Wal-Mart

717-390-1099King & Water Streets • 717-299-6699

Manor Shopping Center1296 Millersville Pk. • 717-293-5706

LEMOYNERts. 11 and 15 North across fromRadisson Hotel • 717-761-7992

LEBANON1202 W. Maple St. • 717-273-8691

757 E. Cumberland St. • 717-273-90231725 Quentin Rd., Lebanon, PA

717-306-6565LEWISTOWN

US 522 & US 22 • 717-248-5255121 Electric Avenue • 717-248-4447

LITITZ990 Lititz Pike, Rt. 501 N.

717-627-4666LITTLESTOWN

430 North Queen St. • 717-359-8946LYKENS VALLEY

4660 Rt. 209 • 717-362-8416MANHEIM

711 Lancaster Rd., Rt. 72717-664-4944

MECHANICSBURGWesley Dr. Exit, Rt. 15

717-761-7525KMart Plaza, 5600 Carlisle Pike

717-766-96756250 Carlisle Pike in Wal-Mart

717-591-9864MERCERSBURG

11924 Buchanan Trial West717-328-0111

MIDDLETOWN2270 W. Harrisburg Pike • 717-944-9535

MIFFLINTOWNRt. 322 and Rt. 35, Mifflintown Exit

717-436-9779MYERSTOWN

295 West Lincoln Avenue (Rt. 422)717-866-2278

NEW CUMBERLAND101 Limekiln Rd. • 717-774-1027

NEW HOLLAND828 W. Main St. • 717-354-9300

NEW OXFORD6040 York Rd., Rts. 30 and 94

717-624-4266

NEWPORTRt. 322 and Rt. 34, Newport Exit

717-567-9344PALMYRA

901 E. Main St. • 717-838-6815PINE GROVE

l-81 , Exit 31 • 717-345-6400RED LION

897 West Broadway • 717-246-1802655 Lombard St., Cape Horn Plaza

717-246-7801SCOTLAND

3347 Black Gap Rd. • 717-263-7507SHIPPENSBURG

333 East King St. • 717-532-7945SHREWSBURY

Exit 1 off I-83 • 717-235-4663SILVER SPRING

Rt. 114 and Shadow Oak Dr.Mechanicsburg, PA • 717-697-3460

SPRINGETTSBURYHallam Exit off Rt. 30, Rt. 462

717-757-9655WAYNESBORO

302 East Main St. • 717-762-9201YOCUMTOWN

Exit 14A off I-83 • 717-938-5705YORK

2125 York Crossing Dr & Rt 74717-767-1381

Exit 4, I-83, 133 Leader Heights Road717-747-9191

York Galleria Mall • 717-757-302660 Arsenal Rd. • 717-699-4600Exit 6W off I-83 • 717-845-93603141 Carlisle Road, Dover

717-767-2594144-158 S. George St. • 717-846-1021

Rts. 30 & 74 in Wal-Mart717-764-8923

380 Memory Lane • 717-757-2912

One Show. Two Days.In� nite Possibilities.Now in its 18th year, BusCon continues to bring the bus industry together to share challenges, � nd solutions and improve performance. See over 60 of the latest buses including motor coaches, as well as the newest technology the industry has to offer in BusCon’s 115,000 square foot exhibit hall.

EXPERIENCE INFINITE POSSIBILITIES

BusCon 2013North America’s Biggest Bus ShowWelcome Reception: September 9, 2013Conference & Expo: September 10-11, 2013

I Navy Pier, Chicago

REGISTER TODAY!

METRO MAGAZINE BRINGS YOU

MORE INFORMATION AT:BusConExpo.com(800) 576-8788

BCS06-52fpa_BusLine_aug.indd 1 6/24/13 10:24 AM


WE STARTED OUR COACH COMPANY IN 1924 AND THE REST IS HISTORY. LITERALLY.

As a company that began during the Great Depression, we’ve been an important part of motorcoach history. We’ve

helped technology evolve over the years, and we’ve seen competitors come and go. Through it all, Prevost has

maintained a reputation for integrity and product excellence. The stability we created in 1924 remains the foundation

of our company and our coaches today. Our customer relationships set an example for the entire motorcoach

community. And we support those relationships with the largest service network in the industry,

including over 130 Prevost Service Providers across North America. In a demanding industry, you need

all the assurance you can get. Prevost will be there for you. So you can be there for your passengers.

The u l t imate c lass.

Please contact your Prevost Regional Sales Manager for more information.

USA 1-877-773-8678 CANADA 418-883-3391 www.prevostcar.com

PRE017-11_FoundationAd-120911_Busline.indd 1 12/9/11 12:50 PM


0713 busline magazine

Documents

don rankin

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service support

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