07 getting your strategy right

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    Martyn MENSAH

    What difference does it make?

    Getting your Strategy Right

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    Martyn MENSAH

    Model for ChangeC = D x V x F>R

    in English,Change will only happen providedthe product of D, V & F is greater

    than R

    C = changeD = dissatisfaction with the status quoV = vision of a different (better) futureF = first steps towards changeR = resistance to change

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    We have a BIG problem

    We Dont

    use our most powerfulresource !

    Status Quo cap Current reality overload

    Neglect of our cognitive powers

    Lazy solution development

    Ideas deficitme toism

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    The World Today is Constantly changing

    More difficult to predict Complexities of business models &

    economies

    Hyper-competition

    The information & knowledge paradox

    Affects us both outdoors and indoors Competition from everywhere

    Government decisions & actions

    Customer behaviour & market dynamics

    Margin pressure, driving cost & efficiencyimperatives

    The influence of Organizational culture &personal behaviour

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    The fact of the matter is.

    There is no such thing as a permanently excellentcompany or permanent competitive advantage or a

    permanently attractive industry

    Each day the world we operate in changes; we also

    change

    Our response to change is what determines whether we

    will survive, thrive or fade away

    There are a million possible responses We are pre-conditioned to think in terms of existing

    options

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    The orthodoxy.

    The Economics of the Fixed Cakealso known as the trade-off mindset

    You need to lose something to

    gain something

    Construct barriers to protect the

    cake

    We can only gain at someones

    expense or

    If they are gaining, I am losing!

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    The orthodoxy.

    The only way to get betteris to squeeze more out of

    the same

    Do the same thing but withmore control of the system

    Measure everything and try

    and improve thosemeasurements

    and often we try to do this

    without changing anything

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    Strategy is simple.A response that is often employed in the quest for how to

    create value, ensure growth, overcome a crisis and improve

    or transform your organization

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    The Building Blocks

    PURPOSE

    BUSINESS

    MODEL

    ORGANISATIONAL

    CHARACTER

    GOALS/PRIORITIES/

    ACTIONS

    STRATEGIC CONVERSATION

    How do we create value?

    What kind of organization

    should we be?

    What must we do and how

    will we make it happen?

    How will we win the support

    of our stakeholders?

    Why do we exist

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    Managements job is not to see the organization as itis..but as it can become

    An organization exhibits strategic intent when itrelentlesslypursues an ambitious strategic objective andconcentrates its competitive actions and energies onachieving that objective.

    Effective Strategy requires an understanding of thedynamics of business especially a phenomenon knownas a STRATEGIC INFLECTION POINT

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    Business grows

    Business

    declines

    Inflection point

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    Creating an Inflection Point

    UT FINANCIAL SERVICES

    IMAGINED financial services in a radically different

    way

    Changed the focus of the financial industry Placed REAL customer need at the centre its

    operations

    Banked the untouchables & did it in 48 hours

    Actually collected their loans Customer need

    Doing things differently

    Possibility thinking

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    Martyn MENSAH

    > market boundaries are

    not given> they are reconstructedby the actions & beliefsof industry players

    BUT

    HOW?Ideas Imagination

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    The orthodoxy.

    Imagine & believe that there is nolimit to the size of the Cake inother words develop a Trade-Onmindset

    Look over the BARRIERBarriers are easy to dismantle/notas strong a defense as they appear

    We can gain by making the

    competition irrelevantIf they are gaining, I am gainingmore and faster and moresustainably than they are!

    REVERSE

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    There are infinite number of ways to

    do anything

    Change the mindset

    Open eyes of your people to see

    things differently

    Slaughter the sacred cows

    Imagination is the only limiting factor

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    Traditional strategic thinking head-to-head competition in search of

    sustained, profitable growth. Prevalent terminology = competitive

    advantage, market share and differentiation.

    RESULTa bloody red ocean of rivals fightingover a shrinking profit pool.

    D

    ontcom

    petewithrivals,make

    t

    hemi

    rre

    levant

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    BLUE OCEAN STRATEGYhypothesizes that thisstrategy is increasingly unlikely to createprofitable growth in the future.

    New strategic thinking succeed notby battling competitors, but by creating

    blue oceans of uncontested market space ripe forgrowth .

    Focus on MARKET SPACE not market share thinking

    This requires VALUE INNOVATION

    D

    ontcom

    petewithrivals,make

    t

    hemi

    rre

    levant

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    1. reconstruct market boundaries

    2. focus on the big picture

    3. reach beyond existing demand

    4. get the strategic sequence right

    5. overcome organizational hurdles

    6. build execution into strategy

    D

    ontcom

    petewithrivals,make

    t

    hemi

    rre

    levant

    VALUE INNOVATION creates a leap in Value for

    customers as well as for the company

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    R

    ed

    vs.

    Blue

    RED OCEAN BLUE OCEAN

    Compete in existing market

    space

    Create uncontested market

    space

    Beat the competition Make the competition

    irrelevant

    Exploit existing demand Create & capture new

    demand

    Make the value/cost trade-

    off

    Break the value/cost trade-

    off

    Align the whole system of a

    firms activities with its

    strategic choice of

    differentiation OR low-cost

    Align the whole system of a

    firms activities in pursuit of

    differentiation AND low cost

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    Identifyindustry

    success factors

    Compare withcompetitors (i)

    Challenge theorthodoxy

    THINK

    IMAGINE

    DESCRIBE EMPATHIZE

    Compare with

    competitors(ii)

    EXECUTE

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    Four Action Framework

    Eliminate

    Reduce

    Raise

    Create

    Which of the factors

    that the industry takes

    for granted should be

    eliminated?

    Which factors shouldbe reduced well below

    the industry standard?

    Which factors shouldbe created that the

    industry has never

    offered?

    Which factors should

    be raised well below

    the industry standard?

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    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    Bank A Bank B fut Loan Shark Bank B b4

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    Sincere and purposeful thought

    Understand your industry but

    dont be afraid to IMAGINE it tobe different

    Know that every great achievementbegan as a thoughtan idea

    Be Customer Obsessive

    Be true to yourself

    THINK!

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    G A P

    The Power of ExecutionThere are a million excellent strategic plans in the

    corporate worldOnly a few succeed The difference is in execution

    Developing the ideas does not automatically result intheir execution

    Be Aware of the:

    KNOWING DOING

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    Why Strategies Fail

    The IDEA was wrong

    The walk does not match the talk.

    Irrelevance it is out of touch with reality.

    A vision or strategy should never be viewed as a magiccure for organisational ineffectiveness and inefficiency.

    It is not sharedFair process (3Es)

    It lacks implementation focus/execution focus.

    It lacks vertical & horizontal fit.

    It lacks stretch Business as usual

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    The Secret to winning..1. Throw out the old perspective

    2. Scrutinize the environment & customerworld for blue ocean opportunities

    3. Learn to manage the most powerfulresource the mind (IDEAS &IMAGINATION)

    4. Reach beyond existing demand

    5. Think through execution as you develop

    strategy6. Win by making the competition

    irrelevant

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    We succeed only as we identifyin life, or in war, or in anythingelse, a single overridingobjective, and make all other

    considerations bend to that oneobjective.

    Dwight Eisenhower

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    The Art of WarSun Tzu

    Knowledge of the problem is key to

    its solution

    Plan for what is difficult while it iseasy, do what is great while it is

    small. The most difficult things in

    the world must be done while they

    are still easy, the greatest things in

    the world must be done while theyare still small. For this reason sages

    never do what is great, and this is

    why they can achieve that

    greatness.

    Do something before it exists, sensesomething before it becomes

    active, see something before it

    sprouts.

    Luke 14:26-33

    26If anyone comes to me & does not hate

    his father & mother, wife & children,

    brothers & sisters, yes, and his own life

    also he cannot be my disciple

    27 And whoever does not bear his cross

    and come after me cannot be my disciple

    28 For which of you intending to build a

    tower does not sit first & count the cost

    whether he has enough to finish it. 31 or what king going to make war against

    anther king does not sit down first &

    consider whether he is able with 10,000

    men to meet him who comes against him

    with 20,000?

    32 or else whilst the other is still a great

    way off he sends a delegation and asks

    conditions of peace