05. cbre gws flipbook brochure - d6.9 20150830
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GLOBAL WORKPLACE SOLUTIONS | © 2015 CBRE | 3GLOBAL WORKPLACE SOLUTIONS | © 2015 CBRE | 3
Introducing… CBRE Global Workplace Solutions
The coming together of CBRE’s Global Corporate Services and Johnson Controls’ Global Workplace Solutions begins a new era in commercial real estate services delivery. This is a transformative event for our industry, our company, and our employees.
No other enterprise can equal the combined knowledge capital and global execution capability of our company.
We have thoughtfully chosen Global Workplace Solutions (GWS) as the name of our new business.
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Unlocking the potential of ‘Workplace’
CBRE Global Workplace Solutions is redefining ‘Workplace’ because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, safety, brand—the workplace enables business results whether work happens in an office, retail, laboratory, manufacturing, or virtual location.
Our new name is both a declaration and a commitment. No other firm can match the depth and breadth of our experience across all types of work environments. We partner with each client to make real estate a meaningful contributor to organizational productivity and performance.
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OFFICES & HEADQUARTERS
MANUFACTURING PLANTS
RESEARCH & DEVELOPMENT
FACILITIESDATA CENTERS
RETAIL STORES HOSPITALS & CLINICSDISTRIBUTION
CENTERS & WAREHOUSES
ALTERNATIVE WORKPLACES
NEW PERSPECTIVES
MORE CONNECTIONS
GREATER SCALE
BETTER OUTCOMES+ =+
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Transforming real estate into real advantage
The logic is compelling. Our combined strength creates more advantages for our clients.
Turn the page to see how the new Global Workplace Solutions is better positioned than ever before to advise, innovate, and deliver.
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End-to-end expertise
GWS is uniquely positioned to deliver integrated, full-service solutions that are grounded in a Total Cost of Ownership perspective. With a globally balanced core business—Enterprise Facilities Management (EFM), Advisory & Transaction Services (A&T), and Project Management (PJM)—we are the clear industry leader in each.
CBRE’s proven account management model is at the heart of integrated delivery. Each enterprise client is entrusted to a globally empowered Alliance Director who is supported by regional and global resources. This executive is the single point of contact for privileged access, expert advice, and execution accountability.
MANAGEMENT CONSULTING
ENTERPRISEFACILITIES
MANAGEMENT(EFM)
ADVISORY & TRANSACTION SERVICES (A&T)
PROJECTMANAGEMENT(PJM)
ACCOUNT MANAGEMENT
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INDUSTRY-LEADING ACCOUNT MANAGEMENTGlobally empowered account managers, world-class governance, quality assurance, and consulting support.
ENTERPRISE FACILITIES MANAGEMENT (EFM)Facility management professionals delivering integrated maintenance, soft services, and employee support services.
ADVISORY & TRANSACTION SERVICES (A&T)Transaction managers, brokerage professionals, and portfolio administrators leveraging the world’s deepest and broadest advisory capability.
PROJECT MANAGEMENT (PJM)Variable or dedicated project managers worldwide, offering advantaged pricing and integrated delivery.
MANAGEMENT CONSULTINGSeasoned professionals advising clients on transformational delivery models, innovations, and management practices.
INTEGRATED SOLUTIONSCreating more value and driving greater efficiency through end-to-end accountability for client outcomes.
ENABLING INFRASTRUCTURESustained investment in leading technology and analytics. Leveraged shared services for supporting functions.
Scalable global delivery
Our goal is to enable people and portfolios to perform at their best—everywhere our clients operate. Through our combined business, experts deliver solutions around the corner, and around the world.
Size and scale create agility. We have more local country resources, commercial models, and service offerings than ever before. This means we don’t just cover markets; we have the resources to solve problems and create value on the ground like no other firm.
We are an agile organization that understands local requirements, cultures, and customary ways of getting work done. Recognizing client needs differ, we tailor each solution (even pilot programs) by geography, workplace type, and desired outcomes.
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Technical performance worldwide
Together, we now have a unique ability to self-perform mission-critical technical services in more locations worldwide than any other provider.
Self-performance of maintenance and other technical building services is proven to increase quality, reduce cost, and mitigate risk. We now have the capability to self-perform at the highest standard of care in the following countries1:
Austria
Belgium
Brazil
Canada
China
Czech Republic
Denmark
Estonia
Finland
France
Germany
Hong Kong SAR
Hungary
India
Ireland
Italy
Japan
Luxembourg
Malaysia
Mexico
Netherlands
Norway
Philippines
Poland
Portugal
Puerto Rico
Romania
Serbia
Singapore
Slovakia
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
United Kingdom
United States
Vietnam
1This list is current as of August 15, 2015 and is likely to increase in the near future.
Unmatched cost optimization resources
When entrusted by a client to optimize costs, the new GWS can mobilize ideas, programs, and experts like never before.
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Our buying power is doubled, and this scale is harnessed by an improved supplier category management program. This results in cost advantage to clients, increased supplier quality, and faster innovation.
Our Maintenance Excellence program is centered on Lean Six Sigma principles and proven to enhance quality and reliability while reducing cost—delivering the full benefit of self‑performance.
Our specialty practice experts advise clients on leading-edge solutions, providing real estate advice combined with business intelligence in areas such as workplace strategy, portfolio optimization, labor, incentives, retail location analytics, logistics, and more.
Johnson Controls (JCI) will join our network of suppliers and partners. The strategic relationship will provide participating CBRE clients with the guaranteed lowest-available commercial pricing and highest quality for JCI products and services globally, on a market-by-market basis.
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Leading technologies and smart analytics
Intrepid is already serving several multi-national corporations, with more in transition.
Many other leading tools are now available, including FMP (Maximo) and Sequentra. More importantly, our ability to deliver analytics and business intelligence is enhanced through tools and services such as BOSS, Portfolio Simulator, CostLab, Workplace in Motion, and ESI.
GWS recognizes that next generation performance will come from enhanced data strategy, information management, remote and mobile solutions, and business intelligence.
Intrepid is our enterprise-grade IWMS platform configured specifically for GWS clients and their portfolio needs, with robust real estate financial data at its core.
Expect sustained investment in technology tools, business intelligence, and training to enable our employees and benefit our clients.
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Innovation investments
One of the most exciting opportunities created by our merger is the potential to advance building automation, reduce energy consumption, and bolster our clients’ corporate sustainability and innovation efforts.
To pursue these goals, CBRE and Johnson Controls are investing $40 million over ten years in an applied innovation program that will engage and serve clients through the development and deployment of industry-leading building performance solutions.
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Commitment
Safety. We regard safety as a core value of our service delivery and organization, not just a performance statistic. With 70,000 employees globally, we intend to sustain, strengthen, and continually invest in our safety culture.
Diversity. We are passionate about diversity. Not only is it a strategic objective within our business, we genuinely want to challenge the status quo and foster the best minds in our industry. We aspire to be an employer of choice where people, regardless of their backgrounds or gender, are given the opportunity to succeed on merit alone.
Performance. We hold ourselves accountable to our clients through two key measures: client-validated value to fee, and client satisfaction through an in-depth annual survey process.
‘‘We are deeply committed to maintaining safe and inspiring workplaces that engage our clients’ employees, and serve their customers enabling them to achieve superior business outcomes.”
John Murphy, Chief Operating Officer,Global Workplace Solutions