04 lesson pricing strategies 1
TRANSCRIPT
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Lesson Title: Pricing Strategies
Lesson Duration: 2 hours
Industry Competencies: Participants will:
apply the elements of the marketing mix to a product or service
apply the elements of the promotional mix to a product or service
apply the elements of pricing strategy to a product or service.
Specific Objectives: Participants will:
identify concerns that need to be addressed in developing a marketing mix
(product, place, price, promotion)
identify similarities and differences between industrial and consumer markets
relating to the marketing mix
illustrate how the marketing mix factors are adapted to real industrial markets
work collaboratively in a group
communicate effectively using written, oral, and multimedia methods.
Assessment(s):
The following rubrics will be used in this lesson.
Multimedia Presentation RubricCompetency
or Task
Highly
Competent Competent
Needs
Improvement
Content - Accuracy All content throughout
the presentation is
accurate no factual
errors.
Most content is accurate
but there is one piece of
information that seems
inaccurate.
Content confusing or
contains more than one
factual error.
Sequencing ofInformation
Information organized in
a clear, logical way.
Easy to anticipate the
next element.
Most information is
organized in a clear,
logical way. One slide or
piece of information is
out of place.
No clear plan for the
organization of
information.
Effectiveness Includes all material
needed to give a good
understanding of the
topic.
Lacking a key element.
Consistent with drivingquestion.
Lacking several key
elements and has
inaccuracies. Completely
inconsistent with driving
question.
Use of Graphics All graphics attractive
(size and colors) and
support the topic of thepresentation.
A few graphics
unattractive but all
support the topic of thepresentation.
Graphics unattractive and
detract from the content
of the presentation.
Text - Font Choiceand Formatting
Formats (color, bold,
italic) carefully planned
to enhance readability
and content.
Format carefully planned
to enhance readability.
Difficult to read the text
material.
Spelling andGrammar
No misspellings or
grammatical errors.
1-2 misspellings, but no
grammatical errors.
More than 2 grammatical
and/or spelling errors.
Delivery Spoke at a good rate. Spoke at a good rate. Spoke a little faster or
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Volume excellent for
setting. Good grammar.
Maintained eye contact
with audience.
Volume appropriate.
Good grammar.
Maintained some eye
contact with audience.
slower than necessary, or
too quietly or loudly.
Used unacceptable
grammar. Failed to
maintain eye contact.
Relied too much on their
notes.
Assessment Instrument - Group Work - All Group AssignmentsCompetency
or Task
Highly
Competent Competent
Needs
Improvement
Contributions Always willing to help
and do more. Does more
than required. Routinely
offers useful ideas.
Cooperative. Works at
assignments. Usually
offers useful ideas.
Seldom cooperative.
Does little work. Rarely
offers useful ideas.
Cooperation Always listens to, shares
with, and supports theefforts of others. Tries to
keep people workingtogether.
Usually listens to, shares
with, and supports theefforts of others. Does
not cause problems in thegroup.
Rarely listens to, shares
with, or supports theefforts of others. Often is
not a good team member.
Focus on the TaskAlmost always focused
on the task and what
needs to be done. Self-directed.
Focuses on the task and
what needs to be done
most of the time.
Does not focus on the
task and what needs to be
done. Lets others do thework.
Assessment Instrument - Extended Constructed Response (ECR) - Topical Statements
and All Assigned TopicsCompetency
or Task
Highly
Competent Competent
Needs
Improvement
Context and
Argument
Context appropriate.
Argument satisfactory.
Clearly stated thesis
included.
Context appropriate.
Argument satisfactory.
Context inappropriate.
Argument unsatisfactory.
Evidence Abundant, relevant
specifics (names, events,
legislation, courtdecisions, etc.) provided.
Includes obscure, but
important evidence.
Thorough chronology.
Ample and appropriate
evidence provided.
Evidence is largely
missing or generalized.
Analysis Well-reasoned cause and
effect arguments.
Fully explained con-
clusions. Refers to views
of others.
Organizes argument and
uses data to support
conclusions.
Recognizes causation,
change, and continuity.
Minimal analysis or
fallacious reasoning.
Historical
Accuracy
Virtually error free;
minor mistakes do not
compromise argument.
May have a few errors.
Mistakes may slightly
hinder argument, but do
not detract from the
overall accuracy.
Many errors.
Thoroughness Covers all areas of
question in approximateproportions to their
Covers entire question,
but may be slightlyimbalanced.
Covers question
superficially.May not complete all
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importance. tasks.
Presentation Uses clear, appropriate
and precise language.
Cohesive organization.
Very few grammatical
errors.
Uses clear language.
Well organized.
Contains few
grammatical errors.
Inconsistent organization.
Grammatical errors cloud
argument to a major
degree.
Assessment Instrument - Class Seminar for All Scheduled MeetingsCompetency
or Task
Highly
Competent Competent
Needs
Improvement
Participation Active level of
participation, offering
solid comments and ideas
but not overbearing,
allowing others to engage
in discussion.
Adequate participation
offering valuable
comments at times, with
only occasional
interruption of others.
Unacceptable interaction
and participation with
numerous interruptions
or off-topic discussions.
Contribution Comments and ideas are
of high value and enable
more intense discussion
of seminar topic.
Comments are
appropriate and on topic,
with some ideas of high
value, enabling gooddiscussion of seminartopic.
Rarely offers appropriate
comments and seeks to
disrupt the meeting.
Cooperation High level of courtesytowards others
facilitating engaging and
topical discussion on
selected topics.
Appropriate level ofcourtesy towards others
enabling good discussion
on seminar topic and
little disruption observed.
Exhibited little courtesytowards others through
inappropriate comments
and behavior during
meeting.
Topic Focus Comments are always
focused on seminar topic,
including questions and
discourse with others
during entire meeting.
Comments usually on
target and appropriate,
including questions and
topical discourse during
entire meeting.
Not focused on topic and
seeks to disrupt with
inappropriate questions
and comments
throughout the meeting.
Assessment Instrument - Journal (Daily Entries Required)Competency
or Task
Highly
Competent Competent
Needs
Improvement
Organization Journal contains a
chronological section
as well as sections for
sketches, reference
sources, people,business contacts, etc.
Parts of the journal
show organization,
however some parts are
mixed into other
sections.
Journal is sloppy and/or
haphazardly organized.
Daily Entries Details of informationgathered and/or work
accomplished for each
day is entered.
Journal is missing a fewdaily entries.
Journal is missing manydaily entries.
Content Journal entries aresufficiently descriptive
to completely recreate
the daily accomplish-
ments.
Most information isdetailed however
important details are
missing to complete the
task.
Journal entries areinsufficiently
descriptive to
completely recreate the
daily accomplishments.
Proper
Citation of
Journals!
Has APA approved
documented citations of
all sources in the
All information is
documented and some
sources are incorrectly
Some sources are
missing and other
sources are incorrectly
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Books!
Videos!
Websites
journal and information
is documented properly.
cited. cited.
Drawings
and Sketches
Journal contains
sketches and
drawings that are
related to the topicand express what will
be created.
Sketches are drawn
explaining the topic but
are poorly done.
Quantity of sketches
and drawings are
insufficient to explain
the topic.
Referencing
Materials
(Note Cards)
Note cards contain
paraphrased infor-
mation from source and
cited reference.
Note cards missing
some citations of
sources.
Note cards have
incomplete information
and lack citations.
Phone
ConversationAbstracts
Phone conversations
are documented for:contact, phone number,
information, company,address, date.
Most information
required is complete.
Missing information
vital for calling backcontacts.
BusinessContacts
Lists business contactsincluding addresses,
phone numbers,
e-mails, company, fax
numbers, discussion
exists.
Has all contacts butinformation is missing.
Some contacts aremissing and infor-
mation is missing.
Assessment Instrument - Research Paper for All Assigned TopicsCompetency
or Task
Highly
Competent Competent
Needs
Improvement
Timeliness The participant has sub-
mitted the final version
of the research paper on
time.
The participant has sub-
mitted the final version
of the research paper
one day late.
The participant has sub-
mitted the final version
of the research paper
one week late.
Content-Whole Paper
The participant's papercontains all content
sections required by the
teacher. Sections on
Introduction,Identifying the
Problem, Initial
Research, The Proposed
Solution, Researching
the Solution,
Prototyping, Testing,
Evaluating test results
and data, and a con-
clusion are mostcommon.
The participant ismissing only one
section which was
applicable to the
research project.
The participant wasmissing multiple
sections, or sections
expected to be separate
were combined.
Content -
Within EachSection
Each section of the
paper contains thematerial appropriate for
that section. The
sections are cross-
referenced where
necessary. No material
is misplaced.
There are minor occur-
rences where infor-mation is placed in a
section in which it does
not belong, or sections
do not refer to other
sections where it would
make sense to do so.
Large quantities of
information areplaced in sections
inconsistent with the
purpose of the section.
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Organization Within each section, the
material presented is
very clearly organized.
Discussion progresses
along lines of logic.
Readability is facilitated
by crisp organization ofthoughts.
Within each section,
material is presented
in a fairly well
organized manner, but
there are some items
which seem misplaced.
Each section stillfollows an outline.
Evidence of
organization, but with
serious flaws.
Decisions discussed
without background
information.
Language
Mechanics
Free of spelling,
punctuation, and
grammatical errors.
Minimal occurrences of
spelling, punctuation,
and grammatical errors.
Distractingly frequent
occurrences of spelling,
punctuation, andgrammatical errors.
TechnicalAccuracy
The technical content ofthe paper is without
flaw. Exacting care has
been given to ensure
facts, data, and results
are stated in a
technically correct
manner. Numerical
quantities are givenproper units.
Calculations areproperly documented
and executed.
Minor technical flawsexist in words, units, or
calculations, but these
do not detract from the
overall points made by
the author.
Numerous minortechnical flaws exist.
Units are ignored or
misused. Overall
credibility of the
author's proficiency is
damaged.
References Referenced material is
annotated in proper
APA or MLA style
consistently throughout.
Works Cited page is in
correct format. All
items requiring citation
are properly cited.
A few minor errors
or omissions exist in
the referencing of
others' work.
Numerous minor or
some major errors
or omissions exist
in the referencing of
others' work.
Appendices(if appropriate)
The paper includesappropriate appendices
to support the text of
the paper. Appendicesare referenced in the
text of the paper.
Bulky amounts ofinformation or drawings
are included in the main
body of the paper itself,rather than in the
appendix. References
missing or in error.
Some appendixinformation provided,
but it is obviously
incomplete.
Assessment Instrument - Oral Presentation for All Assigned TopicsCompetency
or Task
Highly
Competent Competent
Needs
Improvement
Organization Participant presents
information in logical,interesting sequence
which audience can
follow.
Participant presents
information in logicalsequence which audience
can follow.
Audience has difficulty
following presentationbecause participant
jumps around.
Subject Knowledge Participant demonstrates
full knowledge (more
than required) by
answering all class
questions with
explanations and
Participant is at ease with
expected answers to all
questions, but fails to
elaborate.
Participant is
uncomfortable with
information and is able to
answer only rudimentary
questions.
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elaboration.
Graphics Participant's graphics
explain and reinforce
screen text and
presentation.
Participant's graphics
relate to text and
presentation.
Participant occasionally
uses graphics that rarely
support text and
presentation.
Mechanics Presentation has no
misspellings orgrammatical errors.
Presentation has no more
than two misspellingsand/or grammatical
errors.
Presentation has three or
more misspellings and/orgrammatical errors.
Eye Contact Participant maintains eye
contact with audience,
seldom returning to
notes.
Participant maintains eye
contact most of the time
but frequently returns to
notes.
Participant occasionally
uses eye contact, but still
reads most of report.
Elocution Participant uses a clear
voice and correct, precise
pronunciation of terms so
that all audience
members can hear
presentation.
Participant's voice is
clear. Participant
pronounces most words
correctly. Most audience
members can hear
presentation.
Participant's voice is low.
Participant incorrectly
pronounces terms.
Audience members have
difficulty hearing
presentation.
Resource(s):
Print Materials -
Blankenship, A. B. and George Edward Breen. State of the Art Marketing Research.NTC Business Books, Lincolnwood IL, 1993.
Boone, Louis E. and David L. Kurtz. Contemporary Business. 8th ed. Dryden, FortWorth, 1996.
Dutka, Alan. AMA Handbook for Customer Satisfaction. NTC Business Books,
Lincolnwood IL, 1994.
Lamb, Charles W., Jr. and Joseph F. Hair, Jr. and Carl McDaniel. Marketing. 3d ed.
South-Western Publishing Co., Cincinnati. 1995.
Lamb, Charles W., Jr. and Joseph F. Hair, Jr. and Carl McDaniel. Marketing:
Instructors Manual. 3d ed. South-Western Publishing Co., Cincinnati. 1995.
McDaniel, Carl, Jr. and Roger Gates. Contemporary Marketing Research. West
Publishing Co., St. Paul MN. 1996.
Runyon, Kenneth E. and David W. Stewart. Consumer Behavior. 3d ed. Addison-Wesley Educational Publishers, Inc., Reading PA. 1998.
Audiovisual -
Internet sites - www.mplans.com(source for many types of marketing plans according to
industries and products)Key word search -
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Market Planning, Marketing Plans, Marketing, Promotional Plans, Market a Product,
Marketing and Promotion of Products, Marketing Analysis, Marketing Data Analysis,
Marketing Strategies Analysis, Pricing Strategies, Effective Pricing Methods, PricingProducts Strategies
Purpose of the Lesson:Participants will introduce participants to pricing strategies that businesses use and how
those strategies relate to customer satisfaction.
Required Knowledge and Skills: Participants will:
read technical journals and periodicals effectively
perform basic operations in mathematics
analyze basic algebraic expressions and statistical data
understand all elements of a marketing mix
understand all elements of a promotional mix
understand how to analyze product markets using appropriate data.
Tools, Materials, Equipment Needed:
Per teams of 2-4 participants: (The instructor can decide which product(s) to use to guide thislesson. It might be worthwhile to survey participant product interest.)
A recent issue of a popular tennis magazine.
A recent issue of a popular skateboard magazine.
A recent issue of a popular sports equipment catalog will also be useful or any
product catalog valued by participants and approved by the instructor for worthy
products.
Copies of all materials developed in the Marketing and Promotional Mix and Market
Analysis Strategies lessons. This information should be used to complete this lesson inpart.
Specific Safety Requirements:
Each activity includes specific information about appropriate safety procedures, as well
as any necessary instructions for the disposal of materials used. Participants should
always wear safety glasses when engaging in laboratory activities. In addition, anyone
using equipment should be familiar with the operating instructions provided by themanufacturer of that equipment and should follow safe and proper operating procedures
at all times.
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Lesson Elements: (5-E Model)
Engagement:
Guide participants in a discussion that makes them aware of both a focus on price and afocus on benefits and of how those perspectives interact. Encourage participants to
consider situations in which the price of an item had an impact on whether or not they
wanted to or were able to purchase it. (Hopefully, the instructor will allow them todiscuss products they use frequently and value- skateboards, cell phones, cars, bicycles,
etc.)
Ask them to consider how price might affect decisions to purchase.
Challenge them to defend or attack the idea that the lowest price does not always
represent the best purchase.
If the lowest price does not necessarily represent the best purchase, what criteriashould be used to identify the best purchase?
Participants can improve their awareness and comprehension of pricing strategies byapplying their existing knowledge of pricing to ads. Contrasting the different pricing
strategies between consumer ads and industrial ads will lead them to differentiate pricing
strategies by market. Discussing the relationship between pricing and customersatisfaction helps to make clear how they are related.
Initial Team Work should include:1. Form teams of three or four participants.
2. Make sure that each team has advertisements from both newspapers and trade
journals.
3. Give the teams 20 minutes to analyze the pricing strategies represented by theadvertisements by answering the questions on Worksheet.
Team Analysis1. Have the teams reassemble in a group to report their results.
2. Have the group discuss the results and their similarities and differences.
3. Have participants attempt to generalize and summarize what they have learned
about pricing strategies.
Continuing
1. Ask participants who are employed to share how prices are set at their places ofemployment.
2. How effective are those strategies at satisfying their customers?
3. What conclusions can be drawn about the relationship between pricing andcustomer satisfaction?
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Exploration:
Participants should begin their exploration by reviewing the following information as
presented by the instructor or with research prompts to locate such information usingavailable resources.
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The information about Product Classifications should be recognized and understood by
participants. The following is offered for the instructor to guide participant learning via
independent research or a class lecture/discussion.
Product Classifications
Consumer Products
Unsought
Convenience
Speciality
Shopping
Industrial Products
Raw materials
Processed materials
Component part
Major equipment
Accessory equipment
Supplies
Product Variables is another key topic for participants to understand. The information
presented below should be addressed, discussed, and applied throughout this lesson andfuture product development by participants in this course. Have participants reflect on
products they use frequently and value for a comparison of these product variables!
Product Variables
Amount of product
Packaging
Size
Warranties
Supplementary information
One size does not fit all!
Product Lifecycle is another key concept for participants to understand with regard to
establishing the most appropriate pricing over the life of the product. The image below is
offered to guide this discussion via research or direct instruction as a lecture/discussionstrategy.
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Finally, the image below presents the Marketing Strategies in combination with the
Product Life Cycle so participants can better understand how all these elements come
together to form an effective process for product development, marketing, promotion,pricing and eventually customer satisfaction leading to significant sales and product
improvement.
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Explanation:
Worksheet: Team Analysis
Discuss in your team the following questions.
Newspaper Advertisements
1. What pricing approach is being used and why?
2. Are there any price wars going on and for what kinds of products?
Trade Journal
3. What pricing approach is being used and why?
4. Are there any price wars going on? For what kinds of products?
5. Contrast the two types of ads (consumer and industrial).
6. Identify several local businesses that you patronize, such as grocery stores, musicstores, electronic stores, hair salons, etc.
7. What pricing strategies seem to be at work in these outlets?
8. Discuss with your team whether the same pricing strategies are used for industrial
products. Explain your answers.
Finally - Discuss the relationship between price and customer satisfaction.
The following questions should also be addressed.
Pricing Strategies
Participant:
Date:
Use this sheet to answer the following questions. Use the reverse of the sheet as
necessary.
1. Compare and contrast the pricing strategies for consumer and industrial markets.
Explain.
2. Use at least three product examples as a basis for describing the relationship between
pricing and customer satisfaction.
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Extension:
Participants will be challenged to address the following situation.
Scenario:
Your team has been assigned to analyze the pricing strategies exemplified in price-oriented advertisements from local newspapers and trade journals.
(Allow participants to use the same products from the previous lessons as a continuationor new products can be introduced per available resources- magazines, newspapers,
catalogs, etc.)
Team Assignment:
1. Make sure your team has advertisements from both newspapers and trade
journals.
2. Use the questions on Worksheet: Team Analysis to guide your analysis of thepricing strategies exemplified by the ads. (These questions are presented in the
explanation section of this lesson.)
3. Have your recorder record the consensus answers for the questions on flipchart
sheets.
4. The instructor will call for teams to reassemble and a spokesperson for the groupwill present their conclusions and ideas to others in the class.
Evaluation:
The following rubric is offered for specific content in this lesson.
Competency
or Task
Highly
Competent Competent
Needs
Improvement
Pricing Strategies,
Question 1
Response identifies and
explains comparisons
regarding marketsinsightfully and
convincingly.
Response clearly and
accurately identifies and
explains comparisonsregarding consumer and
industrial markets.
Response is incomplete,
inadequate, or missing.
Pricing Strategies,
Question 2
Response describes the
relationship between
pricing and customersatisfaction cogently,
insightfully, and
convincingly and
provides three or more
product samples.
Response clearly and
accurately describes the
relationship betweenpricing and customer
satisfaction with at least
three product samples.
Response is incomplete,
inadequate, or missing.