03 users in the wildhow to read practically anything faster… and better! paul n. edwards,...
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COSC 480: User-Centered DesignFall 2016
Users in the WildCOSC 480: User-Centered Design
Madeline E. Smith August 31, 2016
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COSC 480: User-Centered DesignFall 2016
Plan for Today• Field Trip Planning
• Labs in this course
• Who are Users?
• Users in the Wild
• Readings for Friday
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COSC 480: User-Centered DesignFall 2016
Visiting Google NYCFriday, November 4, 2016
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https://www.google.com/about/locations/new-york/
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COSC 480: User-Centered DesignFall 2016
Trip Options
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Friday Only Thursday + Friday
Charter Bus Colgate 12-Passenger Vans
Leave Colgate early Fri (~5:00am) Leave Colgate Thurs (time TBD)
Spend 1 day at Google Spend 1.5 days at Google
No Lodging Stay overnight in NYC (hostel?)
Return to Colgate late Fri (~12am) Return to Colgate late Fri (~12am)
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COSC 480: User-Centered DesignFall 2016
Labs in this courseWill include:
• Continue topics from “lecture”
• Hands on activities and practice
• Studio design & critique sessions
• Team meetings
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COSC 480: User-Centered DesignFall 2016
Who are “users”?
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COSC 480: User-Centered DesignFall 2016
Who uses the internet?
Pew Research Center (Rainie & Perrin, 2016)
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http://www.pewinternet.org/2016/03/22/technology-adoption-by-baby-boomers-and-everybody-else/
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COSC 480: User-Centered DesignFall 2016
Who uses the internet?
Pew Research Center (Rainie, 2016)
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http://www.pewinternet.org/2016/07/14/digital-divides-2016/
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COSC 480: User-Centered DesignFall 2016
Who uses the internet?
Pew Research Center (Rainie, 2016)
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http://www.pewinternet.org/2016/07/14/digital-divides-2016/
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COSC 480: User-Centered DesignFall 2016
Who uses smartphones?
Pew Research Center (Rainie & Perrin, 2016)
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http://www.pewinternet.org/2016/03/22/technology-adoption-by-baby-boomers-and-everybody-else/
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COSC 480: User-Centered DesignFall 2016
Who uses the internet?
Pew Research Center (Rainie, 2016)
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http://www.pewinternet.org/2016/07/14/digital-divides-2016/
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COSC 480: User-Centered DesignFall 2016
Who uses tablets?
Pew Research Center (Rainie & Perrin, 2016)
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http://www.pewinternet.org/2016/03/22/technology-adoption-by-baby-boomers-and-everybody-else/
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COSC 480: User-Centered DesignFall 2016
Who uses social media?
Pew Research Center (Rainie & Perrin, 2016)
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http://www.pewinternet.org/2016/03/22/technology-adoption-by-baby-boomers-and-everybody-else/
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COSC 480: User-Centered DesignFall 2016
Users “in the Wild”
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COSC 480: User-Centered DesignFall 2016 15
“Camel in the Wild” by Trey Ratcliff
“Working at Home” by axelle b
“Some of us read, just like in the…” by Ed Yourdon
https://www.flickr.com/photos/yourdon/10490413953http://www.publicdomainpictures.net/view-image.php?image=150844&picture=computer-and-technologyhttps://www.flickr.com/photos/stuckincustoms/2826117627http://www.publicdomainpictures.net/view-image.php?image=150844&picture=computer-and-technologyhttps://www.flickr.com/photos/yourdon/10490413953
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COSC 480: User-Centered DesignFall 2016
Observe technology users in a public space on campus:
• Case Library
• Frank Dining Hall
• The Coop
• Outdoors
Colgate “Wild”
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COSC 480: User-Centered DesignFall 2016
Pay attention to:• What devices they use?
• Do they appear to be working or playing?
• How focused are they?
• How long do they focus on the same thing?
• Are they alone or with others?
• How are they physically positioned?
• Anything you wouldn’t normally notice!
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COSC 480: User-Centered DesignFall 2016
We’re going analog
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COSC 480: User-Centered DesignFall 2016
Meet back here in 30 minutes
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COSC 480: User-Centered DesignFall 2016
What did you see?
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COSC 480: User-Centered DesignFall 2016
Reading for Friday• Case Study: Google Buzz
• Prensky, 2001: Digital Natives, Digital Immigrants
• Bennett et al., 2008: The ‘digital natives’ debate
• Hargittai, 2010: Digital Na(t)ives
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COSC 480: User-Centered DesignFall 2016
How to Read Practically Anything Faster… and Better!
Paul N. Edwards, University of Michigan
• Read It Three Times
1. Overview
2. Detail
3. Notes
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http://pne.people.si.umich.edu/essays.html