01. portal business overview
DESCRIPTION
Websphere PortalTRANSCRIPT
IBM Software Group
IBM WebSphere Portal
Nick Davis
Lotus Channel Technical Sales Portal and Collaboration
© 2008 IBM Corporation 2
Agenda
● What is a Portal? Why Portals?
● WebSphere Portal Overview, Features and Components
● WebSphere Portal Architecture
● Packaging
© 2008 IBM Corporation 3
Today: disparate user experiences
© 2008 IBM Corporation 4
Portal DefinitionA well-known point of access to many different resources, presented in a consistent, integrated and personalised manner.
WebSphere Portal
© 2008 IBM Corporation 5
Key Benefits and Capabilities of Enterprise Portals
User Perspective
Dynamic experience
Collaboration
Customisation
Personalisation
Engaging UI
Single Sign-on
People Awareness
Integration “at the glass”
Secure Access, SSO
Role-based Deployment
Scalability & Reliability
Administration
Navigation
Application interfaces
Aggregation IT Perspective
Other web content
CRM Application
Databases
Content Management
eHR
Web Services
Syndicated Content
Collaboration
© 2008 IBM Corporation 6
Agenda
● What is a Portal? Why Portals?
● WebSphere Portal Overview, Features and Components
● WebSphere Portal Architecture
● Packaging
© 2008 IBM Corporation 7
Build vs Buy
● An Evaluation of Build Versus Buy for Portal Solutions – IDC, Dec 2007WebSphere Portal-based solutions had a 29% lower five-year
TCO on average compared with in-house-developed portals.Labour costs to deploy portals and applications with
WebSphere Portal were 38% lower than with in-house solutions.
Every $1.00 spent on WebSphere Portal software yielded on average $4.80 in IT labour avoidance.
Initial deployments of portals developed on WebSphere Portal were 45% faster to market than in-house-developed counterparts.
Portal applications developed on the WebSphere Portal platform had a 78% faster time to market than those built for in-house portals.
© 2008 IBM Corporation 8
Best Java Enterprise Portal Technology
Readers choice Award INFORMATION INTEGRATION PLATFORMS & PORTALS
Performance Management
Portals and Knowledge Management
Dashboard Framework
2006 CRN Channel Champion Best Development tool
IBM WebSphere Portal
Best Enterprise Portal Platform - WebSphere Portal
WebSphere Portal – market leading Enterprise Portal
Market Leadership ● #1 in Enterprise Portal Software market*● Over 5000 customer Portal installations● Double digit market growth**● Large leads in Customer Self-Service, Partner Self-Service, Employee Self-Service, and Dashboards *● >2000 SMB customers
Partner Leadership ● Over 1,463 IBM Business Partner solutions in the IBM WebSphere Portal Business Solutions Catalog ● 30 ISVs have OEM’d WebSphere Portal
Technical leadership ● Largest portals in the world (20 million -1 billion) ● Smallest full-feature portals in the world, 20-user pack● Provides the front-end, or user interface, for IBM’s innovative SOA strategy● Drives portal standards- Leads JSR-286, Chairs WSRP 2.0., Co-Chaired JSR-168, Chaired WSRP 1.0.
*Reports, DataQuest, AMR, IDC** IDC, Worldw ide Enterprise Portal Softw are 2006-2010 Forecast Update and 2005 Vendor Shares: When Less is More. #202688, Kathleen Quirk, July 2006.
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Market Leadership – Gartner’s View
WebSphere Portal now ranked as Market Leader in Gartner's 2008 MQ for Enterprise Portals.
Leadership position held for 6 consecutive years.
© 2008 IBM Corporation 10
A Few of the 6,000+ WebSphere Portal Customers
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Over 6,000 Customers - expanding use of portals in new ways, and new customers growing
Government• More than 500 government customers• Every G8 nation• Over 40 US Federal Agencies• 50% of US States• 75% of mid-east nations• Largest ever Government Portal• Largest ever Public Education Portal
Banking• 9 out of 10 Top Global Banks• 9 out of 10 Top US Banks• 7 out of 10 Top European Banks• 29 out of 50 Top Global Banks• 8 out of 10 Top AP Banks• Top customer nearing 100 Million users
Healthcare• 4 of 5 Top US Healthcare Insurance Companies• Over 30 Hospitals, clinics & delivery networks worldwide• More than 12 online healthcare providers > 20,000 users• 2 online healthcare providers with more than 5,000,000 users• 2 major healthcare information system providers OEM WebSphere Portal
Retail• 8 of 10 Top Global Retailers• 35 of top 100 Global Retailers• 9 of 10 Top US Retailers• 40 of top 100 US Retailers
WebSphere Portal Customers
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WebSphere Portal – Functional Architecture
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Building a Portal Page
PersonalisedPortlets
Navigation
Theme
Security
Customisation
© 2008 IBM Corporation 14
Portlet PrincipleEach portlet is a separate Web application ● Developed independently● Can be placed anywhere on the page● Dynamic deployment; dynamic configuration
Portlets support multiple markups● Phones, Organizers, Voice● Unique views for each device● Business logic can be shared
Web 2.0● Portlets support Client Side Aggregation to
retrieve and share information without server round-trips
● Portlets can refresh individually● Support for AJAX and DoJo
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Web Content Management
● Inline Editing for infrequent users
● User-friendly, simple templates for entering content
● Full text, attribute and taxonomy search
● Simplified process for including personalization rules in content and layout
● Views allow users to find their content easily
● User interface can be customized easily to provide tailored experience
● Link Management and RSS Integration
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Portal Document Management
● Provided by IBM Lotus Quickr● User can navigate through a
hierarchy of user-defined folders and documents.
● Add, delete or modify folders ● Easily add documents of any
format from local file system● Share documents with teams● Collaborate on documents and
team places
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Theme Customizer
Change the banner: logo, colour, typography, border, background
Change the typography: default size, colour and style, headline size, colour, etc.
Change the navigation: orientation, tab colours, tab text
Change the colours: page colour or background, highlight colour
Change the buttons: text, colour, selected and unselected states
Show and hide footers, gutters, links, breadcrumbs, etc.
Theme Customizer - Easily change the look of a portal page - no HTML, JavaScript or XML coding required!
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Portal Search helps raise productivity● Usability
Site map provides Secure “outline” of Portal hierarchy
Search API (SIAPI) published externally for applications
Relevance ranking
● Integrate External Search Engines
● External Search of Portal ContentBetter search results from
Google and other search engines
Photos from Flickr
Web Search Results
Search Results from Portal Suggested Links
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WebAppIntegrator
• User clicked on “Doorway on Jester” • tab and was sent to Doorway web app • on server Jester. the HTML <script> tag • executed and “injected” markup for • Portal navigation, Launch menu, and page • breadcrumbs into Doorway web app.
Solution for integration of external web applications with Portal Server Allows external web applications to display and make use of Portal navigation artifacts
• Clicking on any Portal specific navigation• tab will take you back into Portal. Clicking on • any Portal URL page tab will hit the underlying URL.
• Note that the page tab labeled • “Doorway on Jester”• is correctly selected as the • current page.
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Create new Portal Sites with New Site Wizard
The New Site Wizard combines several administrative actions into a single portlet:• User enrollment• Virtual Portal creation• Portal content import
Quickly create new Virtual Portals with Portal Sites and customize to suite your needs
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Domino Integration● Sametime Contact List ● Who Is Here ● Lotus Web Conferencing● Lotus Document Viewer● Lotus Notes View● Domino Web Access● Inline QuickPlace ● My Lotus QuickPlaces ● Domino Document Manager● People Finder● Domino Application (catalog)
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Web 2.0 Support Superior enhanced User Experience
– Improved response times – AJAX, REST, client–side aggregation, C2A – Enhanced flexibility – easy end user customization through drag & drop,
Google gadgets, etc.– Smart markup and dynamic menus through semantic tags
Drive Innovation and Productivity through Social Software– Lotus Connections portlets – Quickr blogs, wikis, and forums
Improve time to value, time to market– Business user situational application development through the Portlet
Pallette, drag & drop page composition, and composite application templates
– Business user contribution of WCM content– More assets (REST, ATOM, gadgets) available to choose from.
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Customer identification with your website can increase loyalty
Remember meThe site recognizes me without login…The site recognizes me without login…
…requires user authentication…
Access to sensitive service or operation,...
… before access is provided.
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Resource Manager Portlet
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Tooling for Portal Development
● Rational Application Developer● An open, comprehensive development environment for building e-business
applications● Portal Tools are fully integrated to support portal and portlet development● Provides Portal Test Environment
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IBM WebSphere Portlet FactorySpeeds SOA Value and Deployment of WebSphere Portal
● Automation for multi-page, complex portlets without coding – speeds development/deployment
● Change simplified for evolving business requirements – increases efficiency of IT, LOB and users
● Reuse for generation of new portlets from existing portlet models on demand – serve more business and user requirements for more value
● SOA for integration/delivery of existing applications and portlet interfaces as reusable services – flexibility for increased ROI
Using the tool [Portlet Factory] also saved Allmerica $1 million in development costs, Clifton adds. The technology enabled Allmerica to build the portal in four months, whereas using API technology would have taken about 16 months, he estimates.
Mike Clifton, Vice President of IT, Allmerica InsuranceSource: Insurance & Technology, May 2005http://www.insurancetech.com/story/showArticle.jhtml?articleID=160906146
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Build Real-time Personalized Dashboards Sales Vice President
Regional Mgr
Local Sales Mgr
Alerts personalized
Scorecard shows regional info only
Data filter adapts
Graph displays revenue for selected office
Scorecard shows office info only
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Workplace Dashboard Framework is a set of reusable assets, robust administration tools,
and dashboard-specific features that speed the creation of custom dashboards.
Record List & Detail
Hierarchy Drill Down
Status Indicator
Status Page
Summary Row
Summary & Drilldown
Query Filter
Repository of Reusable Design Components
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WebSphere Portlet Catalog
http://catalog.lotus.com/wps/portal/portal
● Over 1,500 Pre-made portlets
● 270 ISV’s Providing Portlets● 26 ISVS have OEM’d IBM Portal● 1,200 Partners Trained on Portal
© 2008 IBM Corporation 30
Agenda
● What is a Portal? Why Portals?
● WebSphere Portal Overview, Features and Components
● WebSphere Portal Architecture
● Packaging
© 2008 IBM Corporation 31
HTT
P Se
rver
…Database
SupportingServices
…
WCM
Backend2
Users
LDAP
Backend1
…
Basic Context Diagram
Portal Server
WebSphere App Server
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Auth
oris
atio
n Se
rver
…Database
SupportingServices
Identity Management
…
WCM
Backend2
Users
LDAP
Backend1
…
HTT
P Se
rver
Auth
entic
atio
n Pl
ugin
Context Diagram with 3rd-Party Security
Portal Server
WebSphere App Server
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Architecture Overview WebSphere Portal V6.1
PortalDatabase(s)
User profile
DatabaseLDAP Directorie(s)
Page Aggregation
Themes and skins
Page Handler
Dynamic UI
Manager
Rules
Portlet Container and Services
Portlet API
Content access
Search
PortletPreferen
ceCollab-oration
AJAXProxy
Webclipper
Admin
SiteAdmin
Credential
Vault
SingleSign-on
XML AccessPortal ScriptREST / APP
J2EE
JCA
WebServices
EJB
JMS
JDBC
Servlet
Security Caching
EnterpriseData, Applications,Internet Content
Process Server
Remoteportlet producer
AUTHENTICA
TION
Desktopand mobile
Browsers, Mashups and offline Clients
Remoteportlet
consumer
.
.
PolicyPortalModel
TemplateComposition
ComponentHandler
ApplicationRuntimeAUTHORIZATION
Feed Provider
JSR286
WSRP 1.0 + 2.0WSRP 1.0 + 2.0
Widgets
© 2008 IBM Corporation 34
Agenda
● What is a Portal? Why Portals?
● WebSphere Portal Overview, Features and Components
● WebSphere Portal Architecture
● Packaging
© 2008 IBM Corporation 35
WebSphere Portal Version 6.1 Offerings
WebSphere Portal Extend
• Instant messaging*
• Team Collaboration*
• Electronic Forms*
*Limited entitlements
• Application Server• Database• LDAP Directory Server• Admin• Workflow Portlets• Application Templates• Cluster Support• Single sign on• Search• Personalization• Presentation• Customization• Application aggregation• Java Portlet API• Use of 100’s of portlets• WSRP support• Web 2.0 APIs: REST services, CSA, Live Text• WebSphere Portlet Factory (1 PF
Designer per enterprise)
WebSphere Portal Server
WebSphere Portal Enable
• Web Content Management*
• Document Management*
• Enterprise Search*
• Process Workflow*
*Limited entitlements
NOTE: WebSphere Portal Enable for z/OS 6.1 targeted for 4Q 2008*
* Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way.
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IBM WebSphere Portal – PortfolioA Single Strategic Portal Base Offering The Industry’s Broadest Set Of Capabilities
BusinessProcess
Content
Dashboard
Learning
EnterpriseSuite
Collaboration
Self-Service
Industry
WebSphere Portal Server WebSphere Portal Enable WebSphere Portal Extend WebSphere Portal Express
Additionally For: Z Series Customers: WebSphere Portal
Enable for z/OS
Mobile Requirements: WebSphere Everyplace Mobile Portal Enable
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WebSphere Portal Accelerators Speed Time to Value
Accelerators are integrated packages that easily
snap-on to Portal to deliver rapid time-to-value
Introducing Business Accelerators…•Integrated packages that easily snap-on to WebSphere Portal to deliver rapid time-to-value for specific business challenges •Highly flexible, configurable, and scalable
•Easily tailored for different roles & user types•Supports anytime and anywhere access from browser, rich client, & mobile devices
•Start small. Snap on additional Accelerators for additional value
Accelerators dramatically speed time to value and reduce the cost of deploying portal-based business solutions
•Shorten implementation cycles •Realize Time to Value without sacrificing flexibility•Realize quicker ROI o
© 2008 IBM Corporation 38
Current Accelerators
IBM WebSphere Portal Portfolio
Collaboration
Content
Dashboard
Learning
Enterprise Suite
Industry
Self-Service
Process
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Product support pages
WebSphere Portal:http://www.ibm.com/software/genservers/portal/support/
WebSphere Portal Zone on developerWorks:http://www.ibm.com/developerworks/websphere/zones/portal/
*New!* WebSphere Portal Support Wiki (goes live at eGA):http://www-10.lotus.com/ldd/portalwiki.nsf
Web Content Management:http://www.ibm.com/software/lotus/support/workplace-webcontent-mgmt/
support.html Web Content Management Best Practices Wiki:
https://info2.lotus.com/lotus/quickr Product Documentation:
http://www.ibm.com/developerworks/websphere/zones/portal/proddoc.html