002 13 weird things i did when i was an ascm
TRANSCRIPT
Weird Things I Did When I Was ASCM
Weird Things I Did When I Was ASCM
This is the TIME of your life!
You get to learn the ropes of the
This is the TIME of your life!
You get to learn the ropes of the
Steve Remedios
You get to learn the ropes of the toughest discipline on the PLANET
LEADERSHIP!
You get to learn the ropes of the toughest discipline on the PLANET
LEADERSHIP!
ONEONE
Had everyone write out their resignations!
Then I wrote mine…
Then I tore them all up!
RIGHT THERE
Had everyone write out their resignations!
Then I wrote mine…
Then I tore them all up!
RIGHT THERE
Steve Remedios
RIGHT THERE
RIGHT THEN
RIGHT THERE
RIGHT THEN
TWOTWO
Worked a market without anyone!
NO TSI
NO RS
NO RSSM
Worked a market without anyone!
NO TSI
NO RS
NO RSSM
Steve Remedios
NO RSSM
Picked up a few bills.
Ran a case study contest in the next JC Meeting…
Made the team decide…
NO RSSM
Picked up a few bills.
Ran a case study contest in the next JC Meeting…
Made the team decide…
THREETHREE
Showed up at an RS point in KARWAR
At 8:30 in the morning
When no one had a clue as to where I was
Showed up at an RS point in KARWAR
At 8:30 in the morning
When no one had a clue as to where I was
Steve Remedios
FOURFOUR
Banned paper from JC Meetings
NO PAPER
Banned paper from JC Meetings
NO PAPER
Steve Remedios
NOT A SCRAP
(I was jocularly said to gel my hair to enable blue-tooth reception!)
NOT A SCRAP
(I was jocularly said to gel my hair to enable blue-tooth reception!)
FIVEFIVE
Used the SURVIVOR format to decide who would get transferred at the end of the year.
The team decided.
Used the SURVIVOR format to decide who would get transferred at the end of the year.
The team decided.
Steve Remedios
Not me. If you were on the boat, and not rowing the best you could, then this was not the boat
for you.
Not me. If you were on the boat, and not rowing the best you could, then this was not the boat
for you.
SIXSIX
Told my team that I was likely to be ill tempered in the next month because I had broken off with my girl friend!
Told my team that I was likely to be ill tempered in the next month because I had broken off with my girl friend!
Steve Remedios
And then started to CRY!
IN FRONT OF ALL OF THEM
And then started to CRY!
IN FRONT OF ALL OF THEM
SEVENSEVEN
Did not allow 2 TSIs who came late for my first meeting to attend that meeting.
THEY STOOD OUTSIDE ALL DAY
Did not allow 2 TSIs who came late for my first meeting to attend that meeting.
THEY STOOD OUTSIDE ALL DAY
Steve Remedios
THEY STOOD OUTSIDE ALL DAY
(No one ever came a minute late for a meeting I ran, after that)
THEY STOOD OUTSIDE ALL DAY
(No one ever came a minute late for a meeting I ran, after that)
EIGHTEIGHT
Made it mandatory for everyone to switch their phones off from 9:30 to 5:30
(On a random check, a TSI swore that he
Made it mandatory for everyone to switch their phones off from 9:30 to 5:30
(On a random check, a TSI swore that he
Steve Remedios
(On a random check, a TSI swore that he had switched it off and it rang only when
I had called!)
(On a random check, a TSI swore that he had switched it off and it rang only when
I had called!)
NINENINE
Ran a day long classroom training session for my stockists.
Had them sit in a class room for a full day
Ran a day long classroom training session for my stockists.
Had them sit in a class room for a full day
Steve Remedios
Had them sit in a class room for a full day and made them take tests at the end of
it! Yes, the stockists!
Had them sit in a class room for a full day and made them take tests at the end of
it! Yes, the stockists!
TENTEN
Got drunk one night after reading all the depressing things my team had to say about me. Called every one of them
between 10:30 and 1:00 in the morning and said I was really sorry, and that
Got drunk one night after reading all the depressing things my team had to say about me. Called every one of them
between 10:30 and 1:00 in the morning and said I was really sorry, and that
Steve Remedios
and said I was really sorry, and that things would be different!
I CRIED THAT DAY TOO!
and said I was really sorry, and that things would be different!
I CRIED THAT DAY TOO!
ELEVENELEVEN
Rewarded an RSSM who had the courage to say what he felt.
“Hotline to ASCM”
Rewarded an RSSM who had the courage to say what he felt.
“Hotline to ASCM”
Steve Remedios
If a RSSM thought a TSI/SO/ASM wasn’t rowing fast enough he could voice his
dissent!
If a RSSM thought a TSI/SO/ASM wasn’t rowing fast enough he could voice his
dissent!
TWELVETWELVE
Refused to do a quarter end.
PERIOD
I turned in my laptop!
I went home!
Refused to do a quarter end.
PERIOD
I turned in my laptop!
I went home!
Steve Remedios
I went home!
(I was in a cold sweat)
I am still in HLL!
I went home!
(I was in a cold sweat)
I am still in HLL!
THIRTEENTHIRTEEN
The Crucible
Let me tell you a story.
The Crucible
Let me tell you a story.
Steve Remedios
After this day, I never had to justify anything I asked for. Because I knew I
had their hearts…
After this day, I never had to justify anything I asked for. Because I knew I
had their hearts…
IN SUMIN SUM
Listen to your heart!
Be human, its easy to like people with REAL feelings
If you are not being a freak, you are missing a trick
Listen to your heart!
Be human, its easy to like people with REAL feelings
If you are not being a freak, you are missing a trick
Steve Remedios
missing a trick
Its OK to cry!
If they don’t love you as a friend, they will not walk that extra mile for you
missing a trick
Its OK to cry!
If they don’t love you as a friend, they will not walk that extra mile for you
AND FOR THE DOUBTERS…AND FOR THE DOUBTERS…
And those of you who like a little theory and quadrants thrown
And those of you who like a little theory and quadrants thrown
Steve Remedios
theory and quadrants thrown in…
theory and quadrants thrown in…
LEADERSHIP MODELLEADERSHIP MODEL
Ideas Values
Steve Remedios
Emotional Energy&
Edge
THE LEADERSHIP ENGINETHE LEADERSHIP ENGINE
Noel M Tichy
(He ran GE’s training center at
Noel M Tichy
(He ran GE’s training center at
Steve Remedios
(He ran GE’s training center at Crotonville in the Welch era)
READ THE BOOK
(He ran GE’s training center at Crotonville in the Welch era)
READ THE BOOK
Jack WelchJack Welch
“You can’t behave in a calm, rational manner. You’ve got to be out there on the
lunatic fringe.”
“You can’t behave in a calm, rational manner. You’ve got to be out there on the
lunatic fringe.”
Steve Remedios
Steve JobsSteve Jobs
Stay Hungry. Stay Hungry.
Steve Remedios
Stay Foolish.Stay Foolish.
RAIN CHECKRAIN CHECK
Are you deriving value from your brand stint?
Are you deriving value from your brand stint?
Steve Remedios
brand stint?brand stint?
So what do these terms mean?So what do these terms mean?
STR
RPI
OSD%
STR
RPI
OSD%
PDO
BHC
BDI
PDO
BHC
BDI
Steve Remedios
OSD%
WtdD
NumD
OSD%
WtdD
NumD
BDI
CPS
Gain/Loss
BDI
CPS
Gain/Loss
SO LONGSO LONG
And thanks for all the fish…And thanks for all the fish…
Steve Remedios