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FORESTUR PROJECT PREZENTATION

The FORESTUR project presentation was posted at the Chamber of Commerce and Industry,Stefan cel Mare University of Suceava and also on our websiteswww.bucovinaturism.rowww.bucovinatravel.ro

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SCHEDULE

TRAINING FOR PROFESSIONALS IN THE RURAL TOURIST SECTOR

Training Modules

Start Date End Date Responsible

1 Business Management Training Module

12.11.2007 10.03.2008 Otilia ALBU

2 Customer Care Training Module

21.01.2008 17.03.2008 Consulting Group – CC

3 I CT Training Module 23.01.2008 21.03.2007 Consulting Group – OH

Location: -The Chamber of Commerce and Industry (training rooom)-Stefan cel Mare University of Suceava –laboratory for internet access

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The structure of the Participants at the training modules

* tourism students –young people from universities finishing their studies and want to develop a business in the tourism field** tourism operators – people that have their own business in tourism (pension, hotels, agency) or work in the tourism field (reception, restaurant a.s.o.)

 

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The structure of the Participants at the training module

The participants to the training courses are mainly professionals operating in rural areas, and the second group is represented by the students in the last year of study at the Tourism and Services specialization at the Stefan cel Mare University of Suceava, in the Economic field. They have benefit from high quality training, attending the Business Management Module.

The training have been adapted to their needs, they also study in groups and individual, and that was possible through the use of online resources, and also through the face-to-face meetings

Business Management TrainingModule

At the Chamber of Commerce and IndustrySuceava

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Strengths and Weaknesses At the first meeting the participants were asked what are

the main strong points or weaknesses for this learning method/training course.

Strong Points Weak Points

1) Because of the online learning, the distance between the area and the rural environment where these professionals operate does not represent a problem

2) No need for financial resources for training

3) The content of the modules can be adapted for the training needs of each group.

4) Training can help the improvementof the business management

1) They were not aware of their training needs

2) Some difficulties regarding the course attendance, for the face-to-face meetings (see the solution)

3) It is about new technologies among rural tourism businesses, and sometimes it is hard to assimilate

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SolutionHELPDESK – FORESTUR Projectfor difficulties in attending coursesor accessing the FORESTUR website

Program: Monday to Friday2pm-4pm

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FUTURE Activities forBucovina Tourism Association

-Cutomer Care Training module – in progress-ICT – preparation-Bucovina Members’s meeting- February – presentation of the project progress-Bucharest Tourism Fair participation – April-Preparing for the Project Team meeting – April -Preparing the intermediary reports