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FINNOVA BANKING SOFTWARETHE SOUNDS OF SMARTER BANKING

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THE SOUNDS OF SMARTER BANKING

This edition of the product brochure guides you through Finnova Day 2018 in images. The images of the 'Mozart Heroes' and the many event details set the scene for the metaphor of the 'Sounds of Smarter Banking'. They illustrate the merging of descrip-tive reason and experienced emotion.

As a software manufacturer and solution provider, Finnova permanently moves between analog and digital, between human and machine, between 'use' and 'abil-ity', between code and functions. The rhythm of the market, the sharper tones of competition, the strict rules of the regulatory conductors, and the 'virtuosity' of the banks to open up to all possible sessions with increasing innovation, call for a variety of skills to reorchestrate the opus of banking.

The orchestra is as good as the blend of instrumentsThe Community is of central importance for Finnova. Alongside all other formats, the Finnova Day is an annual highlight in this respect. It creates a formal framework and at the same time forms a platform for the social aspects of an active community. The Finnova Day is sometimes big, and sometimes more modest. However, one thing re-mains constant for the Finnova customer banks and partners: they gain important in-sights into the company-related and product-related future developments at Finnova. This 'backstage' information allows our Finnova customers to achieve understanding of future developments to come from Finnova. At Finnova Day, ideas, concepts and im-plementations are presented first-hand, i.e. backstage, as we experienced it on 26 June 2018 in the KKL in Lucerne.

The large orchestra is formed then when the Community is extended with all the partners from various domains over the course of the day. New tones, new oeuvres and new trials are presented, which are, of course, thematically tuned to the respec-tive main topic.

To each their role: Musician and conductorThe topic of orchestration is set to gain further in significance in the coming years. In-dependent rehearsals, the tuning of instruments, the awareness of one's own place and role, the attention that has to be paid to the conductor, and much more will set us new challenges time and again in the further development of Finnova and of its solu-tions. As a strong, growing, agile ensemble, we will play together successfully – over and over again, with new variations and new emotions.

FINNOVA BANKING SOFTWAREEND-TO-END, EFFICIENT, OPEN, INNOVATIVE

FINNOVA BANKING SOFTWARE IN FIGURES

Swiss banks trust in the Finnova Banking Software

Finnova office locations with headquarters in Lenzburg

strategic fields of action

product suites

services & solutions

years of history

partners

million Swiss francs turnover per year

percent self-financed

customer banks

employees

users at banks and operating partners

e-banking clients

Swiss francs balance sheet total of the Finnova banks

application possibilities of our software through individual parameterisation and a wide range of operating models

1 in 3

4

4

4

5

45

70

90

100

100

400

10 000

400 000

300 000 000 000

∞

3

Finnova at a glance 4

Smarter Banking 7

Value proposition for our customers 8

The Finnova Banking Software’s winning formula 10

Finnova Banking Software at a glance 12

Further development of the Finnova Banking Software 20

Finnova Services 24

Finnova Client Engagement Suite 28

Finnova Core Suite 38

Finnova Management Suite 54

Finnova Open Platform 60

Licence and price model 66

Table of contents

Lenzburg, September 2018

5

FINNOVA AT A GLANCE Finnova is a leading provider of banking software in the Swiss financial centre. It sup-ports banks and outsourcing providers in realising growth in the banking sector, espe-cially in challenging times, thanks to efficient and innovative IT solutions compliant with regulatory requirements: 'Smarter banking' with Finnova – that is what our com-pany stands for. As a result, an increasing number of banks – already 100 today – place their trust in us.

Our promiseIn order to be able to keep this promise in future and extend the already largest banking community in the Swiss financial centre, we have realigned ourselves as far as staff and organ-isation are concerned, switching to agile development meth-ods and investing substantially in our product and services portfolio. Furthermore, we are updating the architectural and technological basis of our software.

Finnova employs more than 400 people at its headquarters in Lenzburg and at branch offices in Chur, Seewen and Nyon, and has around 60 additional external collaborators. We ac-tively manage the largest banking community of Switzerland, consisting of around 80 universal banks, 20 private banks and 70 partner companies, with a wide range of boards and for-mats. With the Finnova Banking Software and accompany-ing services, from analysis and consulting to training, opera-tion and support, our community can reap the benefits of a high-performance and reliable banking platform, which can be used end-to-end for various business models thanks to its wide range of functions, resulting in an attractive total cost of ownership (TCO). The Finnova platform is open to software solutions developed by banks or third-parties such as fintechs, so that banks can differentiate themselves on the market in the era of digitalisation. Finnova also offers complete flexibil-ity in choosing the most appropriate operating model for the bank, whether individual installation, multi-tenant installation or BPO services, supported by the chosen operating partner.

Our rootsOur success story began in 1974 with the development of the 'FIS' software. In the early eighties, various banks joined forces in the FIS user bank pool. From this organisation, finis AG for banking software emerged in 1999, which developed an integrated modular solution for universal and private banks from scratch. This launch took place with a handful of cus-tomer banks and around 55 employees. In autumn 2003, this mission was accomplished and finis became Finnova, which concentrated on the further development and marketing of its standard solution, the Finnova Banking Software. Only a few months later, the first banks opted for the new Finnova solu-tion. In summer 2005, the parallel operation of several banks on one single installation in a so-called multi-tenant tower was realised, which enabled further efficiency gains. Gradu-ally, more and more banks have opted for the Finnova Banking Software, and the organisation has grown steadily. In order to be able to meet our customers' requirements also in the future, we have fundamentally transformed our organisation, operational methods, architecture and technology since 2013.

Our future It is our ambition for the future to maintain and continuously enhance the establishment of Finnova software solutions as the leading reference for end-to-end banking in our target mar-kets. We want to enable banks, operating partners and selec-tive intermediaries, together with third-party providers, to take digitalisation, industrialisation and regulation as an opportu-nity and to successfully position themselves in the new era of banking. We focus our efforts on our roughly 100 existing cus-tomers. We wish to gain further banks for the Finnova Com-munity in Switzerland and Liechtenstein, particularly in the pri-vate banking sector. We are investing heavily in our product and services portfolios in order to bring innovative solutions to market at the right time, be it in the form of Finnova devel-opments or together with partners. We are investing in new operating models like SaaS so that financial institutions such as pension funds can also only use the parts of the software that are relevant for them. Topics like blockchain are on our agenda and cryptocurrencies can already be mapped in the Finnova Banking Software.

Our organisation Finnova is a limited company under Swiss law. Various stake-holder groups are represented in our shareholder base, in which all owners have a long-term commitment and share the company vision. This makes us a reliable partner. The majority shareholder of Finnova (registered as finnova AG Bankware) is the German IT consulting and system integration company msg systems ag. As part of the msg group, we have access to this globally designed network that includes around 7,000 experts and offers strategic consulting as well as value-adding IT solutions. In addition, several customer banks, the strategic partner Swisscom and the Executive Board also have shares. This balanced structure, which is also reflected in the Board of Directors, incorporates the interests of the most import-ant stakeholder groups. Our solidity can be seen in our 100% self-financing level.

All shareholder groups are represented in Finnova's Board of Directors. Hans Zehetmaier, founder and CEO of msg sys-tems ag, has been its chairman since 2015. The Executive Board consists of the new CEO, Hendrik Lang, who is taking over the position as of 1 September 2018 from Charlie Mat-ter, CEO of many years, and of the heads of the five business units. Hendrik Lang has been a member of the Executive Board since 2015 and has managed to gain comprehensive experience and build up a broad network in the Swiss IT and banking market over almost 25 years. Our Executive Board members collectively have many years of experience in the IT and financial sector. Some of them have held leading posi-tions at internationally active companies.

Left to right: Raphael Widmer, Simon Kauth, Hendrik Lang, Daniel Bernasconi, Jörg Steinemann, Markus Metzger

6 7

SMARTER BANKINGIn the future, successful business models in banking will be determined more than ever by the intelligent use of technology. Growing cost pressure resulting from the ero-sion of margins, the digitalisation of banking and increasing compliance requirements are driving forces here. In this interplay, we offer our customers efficient and innova-tive IT solutions, enabling 'smarter banking' with the open Finnova ecosystem.

The single-source banking solutionAs a whole package, the Finnova Banking Software offers banks a broad range of functions, enabling consistent data storage and processing, modern interaction with clients and comprehensive data analysis. The Core Suite is the centrepiece of the Finnova Banking Software. It represents the Systems of Record, which guarantee processing that is as automated as far as possible and data storage, and this with sharply rising volumes, high speed and an increasing process orientation. The data is used and supplemented by the Systems of Engagement (Client Engagement Suite) and the Systems of Insight (Management Suite). The Systems of Engagement ad-dress customer experience, mobility and context-oriented services and informa-tion – with the aim of increasing the interaction of products and services for bank clients and making their banking activities as easy as possible. Last but not least, the Systems of Insight provide analyses concerning clients, products and markets as well as in-house procedures – with the aim of making informed decisions, of continuously introducing improvements and innovations, and of having risks under control at all times.

The Open Platform enables the opening up of the Finnova Banking Software, not only externally for third-party system, development and service partners, but also internally to ensure the integration of our own applications and suites. This helps create an open ecosystem in which Finnova plays the role of business driver for the Systems of Record while, for the Systems of Engagement and the Systems of Insight, it plays the role of business enabler.

FINNOVA ECOSYSTEM & DELIVERY

Open PlatformClient Engagement Suite Management Suite Core Suite

SYSTEMS OF ENGAGEMENT

SYSTEMS OF INSIGHT

SYSTEMS OF RECORD

FINNOVA AS ABUSINESS ENABLER

FINNOVA AS ABUSINESS DRIVER

8 9

Breadth of functionsThe Finnova Banking Software covers all essential functions of universal, retail, private and transaction banks, from core functions such as client master, fees or account balancing, to business processes such as pay-ment transactions, financing and investments, as well as the Portfolio Management System, the digital workplace for client advisors, and the e-banking, mobile banking and branch client channels. We have devel-oped this breadth of functions over the years for and with our 100 cus-tomer banks. Each bank can configure the software for its own needs using the near-endless parameterisation options. All functions put cur-rent regulatory requirements into practice.

InnovationsTogether with our customers and partners, we drive the further devel-opment of the standard solution forward within the framework of the Finnova Community panels with new products like the Advisor Work-bench or Loan Advisory. With the systematic opening up of the Finnova platform to customised developments and third-party solutions, Finnova supports new business ideas that individual banks want to use to dif-ferentiate themselves on the market. This means each bank can decide how it wants to approach the digital transformation. Finnova is making significant investments in innovation topics such as digitalisation and the opening up of the software via the Open Platform.

StabilityParts of our software have been operating for years in varied constellations of use. It is characterised by the stability that our customers highly value, whether for peak loads such as the year-end processing or for rolling out new functionalities as a result of continuous releasing.

Expertise Finnova has broad, in-depth experience of the Finnova Banking Software. With us, customers can get everything from a single source, from busi-ness analysis and consulting to solution architectures and technology, as well as operation, training and support. In particular, special require-ments can be implemented quickly together with the banks.

PerformanceThe Finnova Banking Software is a particularly efficient processing plat-form with high scalability and high STP rates. This makes it possible, for example, to run the software on a multi-tenant tower with over 40 banks or as the backbone of the Swisscom processing centre, via which Zürcher Kantonalbank processes all of its payment transactions.

Flexible operationWhether the software is installed individually, on a multi-tenant tower, or as a BPO service, our customers can choose the operating model that suits them best, with an operating partner of their choice. In all operating models, they benefit from our continuous releasing process. New software is rolled out incrementally – on a quarterly, or if desired, monthly basis. Finnova does not have major releases and the associ-ated project costs.

EfficiencyThanks to the broad cost distribution in the largest banking community in Switzerland, the automation and industrialisation made possible by the software, and the flexible operating models, our customer banks obtain a very attractive TCO. This is demonstrated every year with the top positions of our banks in the ranking of Swiss retail banks with the lowest cost-to-income ratio. Once again, in 2017, eight of the top ten banks were Finnova banks.*

CommunityWith 100 banks and over 70 partner companies, the Finnova Community is Switzerland's largest, most diverse banking IT ecosystem. It brings to-gether banks with different business models and a wide range of sizes. We actively manage our Community via our topic-specific Expert Panels, the Advisory Panel at strategic level and the CEO Panel at the top level. The Finnova Community offers banks and partners the opportunity to actively help shape and further develop the Finnova Banking Software and to drive innovations forward together. It means that we are always up-to-date with our customers and partners, and can therefore set the right priorities.

VALUE PROPOSITION FOR OUR CUSTOMERS With the Finnova Banking Software, around 80 universal and 20 private banks bene-fit from the attractive total cost of ownership (TCO) of this very high-performance, re-liable standard solution, which can be used front-to-back for various business models thanks to its wide range of functions.

2017 Bank CIR

1 Banque Cantonale de Fribourg* 34.04%

2 Schwyzer Kantonalbank* 43.32%

3 Basellandschaftliche Kantonalbank 43.59%

4 Zuger Kantonalbank* 46.91%

5 Bank EEK AG* 47.01%

*Ranking of Swiss retail banks

2017 Bank CIR

6 Migros Bank* 47.24%

7 Luzerner Kantonalbank 47.47%

8 Clientis Sparkasse Oftringen Gen.* 47.75%

9 Caisse d'Epargne d'Aubonne societé Coopérative* 47.95%

10 Bank Leerau* 47.95%

Source: IFZ Retail Banking Study 2017, p. 35 * Finnova bank

10

>> Universal and retail banksThe focus of universal and retail banks is on increased effi-ciency and comprehensive functionality. We support themwith our highly automated software, high STP rates andefficient processes. The Finnova Banking Software stan-dard solution already contains a very broad functionalityfor universal and retail banks that can be individually ex-tended, notably through our open partner ecosystem.

Clientis banksESPRIT networkFreiburger KantonalbankGraubündner KantonalbankMigros BankValiant

>> Private banksThe change in private banking with growing compliance re-quirements, margin pressure and changed client needs re-sults in new business models. We offer private banks spe-cific functionalities such as our new Portfolio ManagementSystem and the Advisor Workbench, as well as the pos-sibility of simple connection of best-of-breed third-partysolutions, which are already being used in many forms inprivate banking via FIL Integration Services. Private banksare on the safe side with the rule-compliant implementa-tion of regulatory and tax requirements, which is integratedin the software, and the overall TCO is attractive.

Lienhardt & Partner Privatbank Mercantil Bank (Switzerland) Neue Bank (Liechtenstein) Privatbank BelleriveREYL & CIE

>> Transaction banksThe most efficient processing possible of payments, se-curities, foreign exchange and loans for other banks is thecore competence of transaction banks. The Finnova Bank-ing Software helps them achieve this with maximum scal-ability, high STP rates and maximum automation.

InCore BankVZ Depository Bank

>> BPO providersEfficiency in banking is achieved today by breaking downthe value chain and outsourcing standard processes toBPO providers. The Finnova Banking Software is ideallysuited as a backbone for the industrialisation of bankingprocesses. In addition, it offers a user platform specificallydesigned for BPO providers, with which processes for sev-eral banks can be handled simultaneously.

Finanz-LogistikSobaco/InCore BankSwisscom

>> Fintechs and development companiesThe integration solutions of the Open Platform enable asystematic connection of various systems to the FinnovaBanking Software. This means the Finnova platform is anopen ecosystem that supports the interaction of variousactors such as banks' own development teams, operatingpartners, development and fintech companies and BPOpartners. It helps Finnova to increase agility in the provi-sion of functionalities and to meet the challenges resultingfrom the breakdown of the value chain and the technolog-ical change in banking more quickly.

RSN AGSwisscomWIR Bank

THE FINNOVA BANKING SOFTWARE’S WINNING FORMULAA wide spectrum of customer segments can benefit from our Finnova Banking Software. These are notably universal, retail, private and transaction banks, BPO/BSP providers, but also fintech and development companies.

The listed segments are an extract from the customer reference list.

12 13

FINNOVA BANKING SOFTWARE AT A GLANCEThe Finnova Banking Software is a comprehensive front-to-back software product for retail, universal and private banks. A consistent process orientation and a modular ar-chitecture enable flexible adaptation and integration of the business functionalities required by banks, their clients and BPO providers today.

Management processesThe effective management of a bank and front-to-back ful-filment of compliance requirements require clearly defined processes along the value added chain of a bank, as well as consistent data storage and aggregation.

>> Bank managementControlling a bank in a dynamic environment with an ever increasing number of competitors and in an increasingly regulated market challenges many banks and their man-agers. Management decisions need to be taken on the basis of verifiable facts and in-depth analyses, which re-quires a comprehensive, coherent and consistent data and information base.

>> ComplianceIncreasing compliance requirements on the part of regu-lators and authorities also present new challenges for the client–bank relationship. These challenges can be met by consistently focusing our software development on client needs, and thereby also banking needs. Therefore, com-pliance is becoming an integral part of the interaction be-tween the client and the bank. The aim is to further au-tomate compliance topics through the use of additional technical tools.

>> Business process managementBy consistently aligning bank transactions to the clients' needs, banks are able to create genuine added value for their clients. User-centred, effective and flexible process management is growing in importance – and with it techni-cal software support in the form of integrated front-to-back core banking solutions like the Finnova Banking Software.

Payments

Financing

Investments

Bank Management

Compliance

Business Process Management CLIE

NT

ENGA

GEM

ENT

SUIT

E

CORE

SUI

TE

MAN

AGEM

ENT

SUIT

E

OPEN

PLA

TFOR

M

Value Creation Processes

Management Processes

Value creation processesIn times of transformation towards digital excellence and in-creasing competitive pressure, banks are required to focus on the market services that create added value for their clients, and for which their clients are therefore willing to pay an ap-propriate price. This means banks can optimise their profitabil-ity via the added value generated. Banks' turnover is primarily composed of the following three value creation processes.

>> PaymentsDigitalisation has significantly simplified the basic function 'Payment Transactions'. Nowadays, payments are increas-ingly made via mobile devices, around the clock. Thanks to a consistent optimisation of front-to-back banking pro-cesses, it is possible to design simple touchpoints for the client as a way to create a unique client experience. In or-der for this to happen, straight through processing and a high-performance processing engine are also necessary. Most of the basic products of banks, such as accounts or cards, and their administration are also allocated to the payment transaction processes.

>> FinancingWhile financing needs were previously addressed mainly at a regional level, digitalisation has eliminated geographi-cal restrictions to a large extent. Banks across Switzerland now compete against each other, and as a result of digital-isation, the competition may soon spread to Europe. The importance of fast, cost-efficient and effective front-to-back processing in the lending business is growing, taking into account regulatory requirements – from client acqui-sition to an overall view from a management perspective.

>> InvestmentsThe complexity of processes in the investment business is continuously increasing as well. This places higher de-mands on all those involved, from the client to the client advisor, through to compliance and back office employees – especially as not only national regulatory authorities and domestic and foreign tax authorities, but also special bilat-eral solutions play a part in this. New and innovative tech-nology-based business models challenge conventional ad-visory methods. In this context, it is important to create added value for the bank clients that can be offset. Sim-ple implementation and the costs play an important role for the bank. This places considerable demands on the flexibility of multiple systems such as tracking, valuation, alert, exception handling and reporting, to name but a few.

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The Finnova Banking Software is divided into three user-oriented product suites, supplemented by the Open Platform, which itself is divided into product groups. Expansions take place in all suites in accordance with the strategic focus. The op-tions available today in addition to the standard product and the integration services are presented in this brochure under the associated suite and in the appendix. We inform our customers and partners about the further development of the Finnova Banking Software in the quarterly Finnova Product Update.

Finnova Banking Software

SERVICES & SOLUTIONS Integration & OrchestrationQuality AssuranceApplication ManagementData & AnalyticsConsulting & Academy

Payments

Financing

Investments

Bank Management

Compliance

Business Process Management

Digitalisation Data, Analytics & ComplianceIndustrialisation, Standardisation Ecosystem

STRATEGIC FOCUS

PRODUCTS

E-Banking & Mobile Banking

Branch & ATM

Advisor Workbench

Loan Advisory

CRM

Business Banking

CLIENT ENGAGEMENT SUITE

Financing

Payments

Investment Management

Investment Operations

Clients & Products

Tax

CORE SUITE

Financial Accounting & Controlling

Risk & Compliance

Regulatory Reporting

Analytical Framework

MANAGEMENT SUITE

Orchestration

Master Data Management

Runtime Environment

OPEN PLATFORM

Solution Integration

Bank Clients & Client Advisors Bank Managers Selected Third PartiesMiddle Office, Back Office & BPO Experts

FINNOVA BANKING SOFTWARE

Smarter banking with three coordinated business suites and the Open PlatformThe Finnova Banking Software is divided into three business suites and the Open Platform. The suites address fundamentally different stakeholders. As its name suggests, the Core Suite stands for the central element of core banking and is the real backbone of the Finnova Banking Software for achieving high-performance in-dustrialisation and digitalisation and ensuring 24/7 operation of straight through pro-cessing (STP) in real time. The other two suites build on this and focus accordingly. The Client Engagement Suite ensures the interaction between client and bank. It includes all channels, self-service offers in the portal, e-banking and mobile bank-ing, as well as processes managed by advisors or service centres at the teller. The Management Suite constitutes the information and management centre for the bank management, which gets the maximum out of data using analytical approaches. The Open Platform is the link within the Finnova Banking Software and to custom-ised and third-party solutions.

GKB SÄNTIS SWISSCOMFULL -SERVICEBANK

6 x

SOFTWARE PROVIDER

FINNOVALICENCE

SWISSCOMRESELLER

INCORERESELLER

5 x

SOFTWARE PROVIDER

FINNOVALICENCE

2 x

SOFTWARE PROVIDER

FINNOVALICENCE

AMINVENTX

BPOGKB

ITOINVENTX

ITOECONIS

BPOFOR EACH OTHER

AMFINNOVA

SOBACOINCORE BANK10 x

SOFTWARE PROVIDER

FINNOVALICENCE

6 x

SOFTWARE PROVIDER

FINNOVALICENCE

AMSOBACO

BPOFINANZ-LOGISTIK

ITOSOBACO

ITOSOBACO

BPOINCORE BANK

AMSOBACO

AMSWISSCOM

BPOSWISSCOM

ITOSWISSCOM

ESPRIT26 x

SOFTWARE PROVIDER

FINNOVALICENCE

ITOSWISSCOM

BPOFINANZ-LOGISTIK

AMSWISSCOM

CLIENTIS25 x

SOFTWARE PROVIDER

FINNOVALICENCE

ITOINVENTX

BPOSWISSCOM

AMINVENTX

16 17

>> Finnova Client Engagement SuiteThe Client Engagement Suite addresses the interaction with clients. Its central task is the best possible support of banks in client communication on all channels available to them. The orchestration of processes and content in the interaction with clients is of utmost importance. This en-sures consistency across all channels as well as a user ex-perience optimised for digital excellence, and offers banks the possibility of flexibly equipping the available channels with functionalities and process steps. The Client Engage-ment Suite is currently being expanded with a focus on in-vestment. We take into account the increasing demands of end clients in mobile banking and e-banking, and sup-port innovations in the area of ATMs and the connection of market places. In the areas of external asset management and in the repositioning of our customer banks in the local branch business, we also offer attractive solutions which enable banks to differentiate themselves on the market us-ing modern information and communication technologies. This use of technology also requires a new generation of workplace for advisors and service centres to support them in their daily sales activities. This workplace is role-based and offers an integral client and advisor perspective, as well as enabling a direct change to various advisory tools in the areas of loans, investments and pension provision.

Operating modelsIn times of eroding margins and increased cost pressure, a low total cost of ownership is important for the competitiveness of banks. For this, the selection of the right and appropri-ate operating model of its IT solution plays a central role for the bank. The Finnova model is based on an open partner approach. Our customers can choose between different partners and operating models. In practice, different operating models and integrations of third-party solutions have become established – from individual installations to multi-tenant towers with a parallel operation of over 30 banks, from cost-effective standard solutions to the implemen-tation of complex special requirements with third-party solutions, for example in the private banking sector.

>> Finnova Core SuiteThe focus of the Core Suite is on transactionality and the data master. A high-performance, robust core application designed to provide the highest degree of automation and standardisation is an indispensable asset for financial ser-vices providers. The functionally rich, integrable and mod-ularised Core Suite fulfils the requirements imposed on core banking. The Core Suite is the central workplace, above all for the middle and back office as well as for our BPO part-ners. It is and remains the backbone of the Finnova Bank-ing Software and comprises the known expert modules. The modular structure of the Core Suite covers all mod-ules with payment transactions, financing, investments, portfolio management, basic products, client and advisory processing. The master data retention is located here ac-cordingly. For example, client master, card administration, interest rates, fees, charges and limits are integrated here. The parameterisable process management guarantees the banks an efficient and individual integration. The focus of the Core Suite is on the quick and comprehensive process-ing of all business cases and the unrestricted, role-based access to all data, as well as the fulfilment of operative security requirements in real time.

>> Finnova Management SuiteThe keyword of the Management Suite is 'interpretation'. The use of all available data to be able to make informed decisions is a main task of the Management Suite. This also takes place with analytical tools under the heading of artificial intelligence and machine learning. In particular, the Management Suite also addresses needs in the areas of integrated bank management such as financial and com-pany accounting, risk management, compliance and legal reporting, and is thus the comprehensive instrument for bank and risk management. It pools analyses and reports and in addition, its functionalities cover the ever increasing compliance requirements in the banking sector.

>> Finnova Open PlatformThe Open Platform makes the Finnova ecosystem more accessible to customers, partners and third-party provid-ers. It embodies the openness of the Finnova Banking Software and its solutions. In times of ever faster change, innovation and agility are sought-after qualities. In order that the operated Finnova solution can better satisfy these needs, the Open Platform is being further designed and developed on an ongoing basis in close cooperation with key players in the Finnova ecosystem. Digitalised and in-dustrialised banking will be possible in the future if solu-tions can be built and operated to be compatible with XaaS. The Open Platform product groups target different stake-holders in the Finnova ecosystem with their specific needs and requirements – from customised developments via Solution Integration to quality assurance and high-perfor-mance, cost-effective operation.

Existing multi-tenant towers*

*according to the number of banks in 2019

18 19

Central features of the new Omega technology, such as failover, scaling, isolation of data storage and software distri-bution, reduce the complexity of operating, developing and even integrating customised products, which leads to lower operating and project costs. Thanks to the open and indepen-dent development platform, topics like excellent user experi-ence or data analytics can be addressed more easily.

Additional operating modelsBesides the existing operating models, an additional oper-ating model is needed for the timely implementation of cus-tomised solutions that will differ considerably from today's single-source approach, especially in the area of front-office applications. Through the use of modern cluster solutions (OpenShift), a model for the operation of new applications (container-based technology) is introduced that allows Finnova and the operators to run a bank-specific solution for each cus-tomer – a dedicated infrastructure is not necessary. This new operating model is also based on open-source components like Linux or OpenShift – no proprietary hardware and software needs to be acquired. They are an integral part of the Omega architecture and technology stacks. Despite a high degree of individualisation, the TCO remains low thanks to the use of mainstream hardware and license-free operating systems. With the resulting relief of the transaction-related systems of the Finnova Core, the operating costs can potentially be fur-ther reduced in the future.

TechnologyThe technology and architecture stacks on which the Finnova Banking Software is based determine the performance, flexibility and operating costs of the software. With the changing requirements of banking regarding IT solutions, and as a result of ever new technological possibilities, the technologies and architecture concepts used also need to be continually adapted. Technology is never an end in itself. We strictly follow the principle 'business drives technology, and technology enables business'.

Technological development of the Finnova Banking SoftwareSince the beginning of the Finnova Banking Software, the requirements facing banks have continually developed, as have technological possibilities. In the over 40-year-long history of Finnova, the technology and architecture stacks underlying our software have been successfully renewed three times (see figure). We are cur-rently working on the fourth renewal. The new technology is being implemented both in parallel with and in addition to the established technology. The established technology is the reliable backbone, and the new technology makes innovation and a modern user experience possible.

Established Gamma technologyThe Core Suite is currently based on the so-called Gamma technology and architecture stack, which is ideal for meet-ing the requirements of the backbone of a banking system. We rely on established components, optimised for transac-tion-oriented systems. The most important part is an Oracle database that covers the whole data storage and the business logic. The presentation layer – the UI – is written in Java. As a result of many years of experience and the very high degree of maturity of the technologies used, we can reach a sustainably high level of stability and a high throughput, which is essen-tial to a core banking system. The application of the technol-ogies has been continually optimised over the years so that currently very high volumes of transactions can be processed with high efficiency and stability in the Core Suite. Thanks to sophisticated caching and load-balancing mechanisms, it is possible for several thousand users to simultaneously work on one installation without any problem.

New architectural and technological conceptsBy expanding the Finnova Banking Software in the areas of the Client Engagement Suite and the Management Suite, as well as opening up the software with the Open Platform, we support banks in implementing digital business models in the front office, in data analytics and in the integration of third-party solutions.

Modern, digital client experiences present new require-ments for design, mobility and intuitive operation. At the same time, integration with the Core Suite and a secure, consistent data flow need to be guaranteed. Finnova is addressing these challenges by using a new technology and architecture stack, which we call 'Omega'. Omega uses new technological, con-tainer-based possibilities and concepts, meaning it is particu-larly suitable for the implementation and scaling of innovative and efficient operating models. With the Finnova Integration Layer, new architectural and technological concepts are also used for modular integration in the Core Suite.

Renewals of Finnova technology

«Omega»: HTML5, cloud technologies, PL/SQL

>> UI – HTML5 >> BL – PL/SQL >> MW – Java, Perl, REST >> DB – Oracle

2015 – …

«Gamma»: BOAL, Jure & PL/SQL

>> UI – Java >> BL – PL/SQL >> MW – Java, Perl >> DB – Oracle

2008 – …

JAB GUI & PL/SQL

>> UI – Java >> BL – PL/SQL >> MW – Java, Perl >> DB – Oracle

2001 – 2017

Oracle, Uniface

>> UI – Uniface Forms >> BL – Uniface, PL/SQL >> MW – Uniface >> DB – Oracle

1991 – 2010

FIS-VRX: NEAT/3, high level assembler

>> UI – VRX >> BL – VRX >> MW – none >> DB – Files

1969 – 2004

1990 2000 2010 2020

>> UI – User Interface

>> BL – Business Logic

>> MW – Middleware

>> DB – Database

20 21

FURTHER DEVELOPMENT OF THE FINNOVA BANKING SOFTWARE

It is our ambition for the future to maintain the position of Finnova software solutions as the leading reference for end-to-end banking in our target markets and to continu-ously adapt to the circumstances of the industry. We want to enable banks, operating partners and selective intermediaries, together with third-party providers, to take dig-italisation, industrialisation and regulation as an opportunity and to successfully po-sition themselves in the new era of banking. In 2018–2021, we will continue to make major investments in our product and service portfolio. The details of our develop-ment plans are available in the detailed 2018–2021 Roadmap (available in German and French only).

Principles of further product developmentIn the further development of the Finnova Banking Software, we are guided by the following objectives:>> Our product is the leading stable, flexible and easy-to-model banking software

with the best total cost of ownership compared with competitors.>> The Finnova Banking Software is an integrated standard product, which is open

for the integration of third-party systems and the development of customised solutions (custom development) via defined Integration Services. We thereby ensure end-to-end banking and remain flexible so that we can play an active role in the dynamic developments of digitalisation and industrialisation.

>> Our aspiration is for our customers to be successful in the transformation of banking with regard to digital excellence, integration into the value-added chains of clients, and support of clients and advisors in the Finnova Banking Software, and we focus our efforts on this.

>> Our product offers customers and BPO providers measurable quantitative and qualitative added value. This is maximised through a carefully selected and ac-tively maintained partner ecosystem.

>> The Finnova Banking Software uses state-of-the-art technology. It supports new, evolving operating models of the banks and BPO providers and optimally covers the requirements of mobility and contemporary user experience.

Strategic fields of actionThe strategic hot topics are still the improvement of the digital experience, the use of information from data analytics for decision-making and the reduction of oper-ative and compliance costs. With our strategic fields of action, we have defined clear focuses for development in order to support our customers and partners in the new era of banking with an open ecosystem. The efficiency advantages of a standard solution are thereby combined with the market differentiation of custom-ised solutions.

DigitalisationDigitalisation affects all areas of banking, first and foremost the interaction be-tween bank clients and service providers in the provision and improvement of the digital experience. Digital provision of services is spreading in B2B too, extending product ranges and processing. Established business models are under pressure, and banks need to develop strategies to determine which added value they want to and can offer their clients in the digitalised world of tomorrow. Each bank has a slightly different starting point and needs to define the best way for itself. In the coming years, Finnova will focus on supporting customer banks as they implement their digitalisation strategies. On the one hand, this will be done through efficient, innovative standard products integrated into the core system on the bank's client interface (Client Engagement Suite). On the other hand, it will be based on the easy and fast integration of third-party products or customised developments (Open Plat-form). It goes without saying that the digitalisation of existing processes falls con-siderably short of the mark; bank clients need to start reflecting on how to adjust and revise processes accordingly.

Industrialisation, StandardisationWith banks focusing on investment in client-oriented digitalisation projects and the general cost pressure, the industrialisation of the banking business, along with standardisation and automation of processes and outsourcing of sub-processes, is becoming increasingly important. Finnova follows the standardisation initiatives on the market closely with its investments. It implements processes and functional-ities, which are becoming quasi-standards, cost-efficiently, thereby driving the fur-ther automation of the banking business forward.

Data, Analytics & ComplianceWith the technological possibilities available, banks can obtain a competitive ad-vantage through the systematic analysis of large quantities of structured and un-structured data, and the intelligent use of the results, be it in increasing revenue or in reducing risks in operative and strategic issues. Finnova thus increasingly re-lies on the use of analytical tools and supports banks in obtaining full transparency with regard to their own business, as well as in the implementation of regulations, transaction hedging and the processing or aggregation and provision of information for clients. Alongside the implementation of the various regulatory requirements, Finnova will continue to invest in its systems of insight, the Management Suite.

EcosystemThe optimal solution architecture in banking IT is a symbiosis of efficient, fully-inte-grated systems and various tailor-made, non-core systems for special applications. The core system ensures consistent data storage, offers a uniform client experi-ence and enables a low TCO. With the connection of selected non-core systems, high-quality cutting-edge solutions that enable market differentiation can be inte-grated. Finnova is investing significantly in the expansion of the Open Platform, which will really simplify the opening up of the Core Suite to third-party systems and customised developments. Finnova will thereby offer its customers an efficient, agile ecosystem with which they can implement their own needs.

SERVICES Consulting & Academy Data & Analytics Application Management

Payments

Financing

Investments

Bank Management

Compliance

Business Process Mgmt.

E-Banking

Digitalisation Data, Analytics & Compliance Industrialisation, Standardisatio

Mobile Banking

Independent Investment Advisory

Financial Accounting

Finnova Control


Advisory Apps

Advisor Workbench

Risk & ComplianceCRM

CHANNEL SUITE FRONT SUITE MANAGEMENT SUITE

STRATEGIC FOCUS

Branch & ATM

Business Banking

Bank Clients Client Advisors Bank Managers

FINNOVA BANKING SOFTWARESERVICES Consulting & Academy Data & Analytics

Payments

Financing

Investments

Bank Management

Compliance


E-Banking

Digitalisation Data, Analytics & Compliance

Mobile Banking


Advisory Apps

Advisor Workbench

CRM

CHANNEL SUITE FRONT SUITE

STRATEGIC FOCUS

Branch & ATM

Business Banking

Bank Clients Client Advisors


SERVICES Consulting & Academy Data & Analytics Application Management Support & Quality Assurance

Payments

Financing

Investments

Bank Management

Compliance


E-Banking

Digitalisation Data, Analytics & Compliance Industrialisation, Standardisation Ecosystem

Mobile Banking



Finnova Control


Advisory Apps

Advisor Workbench

Risk & Compliance

Payments

InvestmentOperations

Investment ManagementCRM

TechnologyIntegration

SolutionIntegration


STRATEGIC FOCUS

EXPERT SUITE SOLUTION SUITE

Branch & ATM

Business Banking

Financing

Tax

Clients & Products

Bank Clients Client Advisors Bank Managers Selected Third PartiesMiddle Office, Back Office & BPO Experts


Payments

Financing

Investments

E-Banking

Digitalisation Data, Analytics & Compliance Industrialisation, Standardisation Ecosystem

Mobile Banking


Finnova ControlAdvisory Apps

Advisor Workbench Payments

TechnologyIntegration

SolutionIntegration


STRATEGIC FOCUS

EXPERT SUITE SOLUTION SUITE

Financing

Bank Clients Client Advisors Bank Managers Selected Third PartiesMiddle Office, Back Office & BPO Experts


22

Strategic objectivesWith the Finnova Banking Software we want to offer banks and operating partners an efficient, stable and flexible platform for modern end-to-end banking. At the heart of the strategic objectives lies the 'Systems of...' differentiation. Our Core Suite has the function of Systems of Record with a focus on reliable and efficient processing of transactions and consistent primary data storage. If the Core Suite can be understood as the heart, figuratively speaking, then our Systems of Insight, the Management Suite, are the brain, providing control. The focus is on static control information – the longer, the more algorithmic and dynamic. We will further expand the Manage-ment Suite with corresponding analysis functions that banks can use to generate added value from their data, above all in client interaction, but also for control. Using the Finnova An-alytical Framework (FAF), our customers are in a position to respond to individual issues such as fraud detection and pre-vention, client profiling or simulation. However, our aspiration goes much further: Finnova offers the banks the possibility of expanding the analytical framework step by step in the di-rection of a comprehensive solution, in accordance with their individual needs, the available know-how, as well as their re-sources and possibilities in terms of staff, infrastructure and finances.

CLIE

NT

ENGAGEMENT SUITE

MANAGEM

ENT SUITE

OPEN

PLA

TFORM

CORE SUITE

ENGAGEMENT

INSIGHTRECO

RD

OPEN PLATFORM/ECOSYSTEM

Portal E-BankingMobile

BankingAdvisor

WorkbenchLoan

Advisory

3rd-Party App

Bank-specific

3rd-Party App

Finnova Apps

Branch ATMMarket Places

SYSTEMS OF ENGAGEMENTCLIENT ENGAGEMENT SUITE

OMNI-CHANNEL PROCESS ORCHESTRATION & INTEGRATION

SYSTEMS OF RECORDCORE SUITE

With Master Record and Data Sync

SYSTEMS OF INSIGHTMANAGEMENT SUITE

Analytics

These strategic objectives for comprehensive end-to-end banking require consistent data storage and stringent process orchestration. With the shift of banking business towards elec-tronic channels, a seamless, cross-channel user experience needs to be achieved. At the same time, the digital support of client advisors in personal interaction with clients requires a new quality. In the future, it should no longer matter via which channel clients communicate with the bank. The self-service channel will play a more prominent role in this. Clients should be able to receive advice, open products and manage their data independently.

The possibilities of a seamless end-to-end process orchestra-tion across various channels opens up new perspectives in the cooperation between banks and their clients. The implementa-tion of omni-channel banking in the Systems of Engagement of the Finnova Banking Software should enable a new expe-rience in the processes and client interaction. This requires an overall view of the clients and their processes. The figure above illustrates both the required process synchronisation across the client channels and the process orchestration be-tween the individual systems. In order to be able to guarantee consistent data storage, primary data storage is ensured in the Systems of Record and Core Suite at all times.

Objectives of the Finnova Banking Software

Systems of Engagement: Omni-Channel VisionThis image of an open ecosystem for comprehensive end-to-end banking re-

quires consistent data storage and stringent process orchestration.

On the client front, we will transform the Systems of Engage-ment from a multi-channel approach to an omni-channel ap-proach, where client interaction can take place seamlessly across the channels. The Client Engagement Suite stands for ensuring the support of all client interaction across all chan-nels. Integration capability is of central importance in the Sys-tems of Engagement and is assured by the Open Platform. The changes in banking show us the importance of integrat-ing banking services into a wider ecosystem. The Open Plat-form enables this integration into the ecosystem with regard to all three named 'Systems of...' and furthermore offers ev-erything that is necessary for the quality of integration, with security, stability and consistency as the most important char-acteristics.

FINNOVA SERVICES

24 25

Consulting & AcademyThe Finnova Consulting, Account System Engineering (ASE) and Academy teams combine know-how and practical expe-rience concerning the Finnova Banking Software. If effective-ness and efficiency are important to you, no doubt you will draw on our network of pooled resources.

Optimum use of software to the advantage of the cus-tomersThanks to their close cooperation with the Development de-partment, frequent contact with financial institutions and pro-found knowledge of the Finnova Banking Software and the operation of the required hardware and middleware, our spe-cialists are able to ensure an optimum use of software for the customers, meeting their requirements without compromise. The professionals in our teams have expert knowledge of the banking environment and the technical basics. They quickly grasp the problems, work out the best solutions possible and offer support in the following five areas, either as part of an individual mandate or as a general contractor: analyses, stud-ies, consulting, implementations and training.

Quality AssuranceOur commitment towards our customers does not end with the purchase of our software. We aim to support our customers throughout the entire life cycle of the software. Various measures, such as automated testing, redefinition of processes and intensification of quality checks, are continually being pushed forward. Practi-cal training courses enable a tailored operation of the software geared towards the various requirements of front office and application management staff. Our com-prehensive multilingual documentation offers answers should any questions arise. If Finnova users require further support, our three-level support process is set into action. In the event that the first two support levels cannot solve the problem or provide the necessary assistance, our customers can count on the third-level sup-port provided by Finnova Customer Support for software-related problems and on the account system engineers (ASE) for technical questions. Furthermore, we of-fer attractive QA service packages. These focus in particular on automated test-ing, with which repeatable test cases can be defined and performed, including a system evaluation of the results achieved. Thanks to the test case scenarios that have been verified by us, our customers can reduce their quality assurance costs.

Data & AnalyticsConsistent databases through effective data management guarantee the smooth operation of the systems - that is where our core competence lies. We make a measurable contribution to cost and project efficiency. On top of that, we support our customers in guaranteeing and optimising the operation of the software throughout its entire life cycle, for example in acqui-sitions or sales, mergers, reorganisations or platform changes.

Valuable analyses for managers and expertsWe support decision makers in the company with meaningful analyses from a consistent da-tabase. Together with customers, we implement an efficient, multitenant-capable solution that provides added value for a wide range of banking business models. Thanks to jointly de-veloped analytical solutions, we ensure that the banks’ needs are the focus of our services and our actions. Our top priority is to use existing data and generate faster results, with the most attractive conditions possible and with a standardised solution. Individual requests can be implemented thanks to the use of standard technology and thanks to the chosen software architecture. The autonomy of the solution is ensured at all times. We provide support for in-dividual analyses of customer-specific needs and the conversion to effective and performant DWH or big data solutions. We map reports and data views from different perspectives, de-pending on where the focus lies: sales opportunities, further product developments, cost op-timisation potentials or management/department reporting.

Application Management Finnova Services also ensures application management for our customers. Our basic service package covers all maintenance costs at a flat rate. This guarantees the ongoing operation of the Finnova platform and second level support. It also includes the testing and installation of software updates in the productive environment, as well as a specific quota of advisory and support services for ad hoc orders. We regard Application Management as a central knowledge and experience base, which we consistently integrate into our software development. We also make this know-how available to our partners that operate the Finnova Banking Software for other banks. The services provided by Application Management enable efficient use and the highest possible performance of the Finnova platform, whether it is operated by Finnova or by one of its experienced partners. Moreover, we provide advice and assistance to our cus-tomers when it comes to creating implementation concepts for the efficient introduction of options, or when they purchase additional software components.

FINNOVA SERVICESProduct-specific know-how and experience are key factors for success. Offering a wide range of services, Finnova enables banks, BPO providers and implementation partners to tap into the internal know-how and years of experience in the parameterisation, in-tegration and operation of the Finnova Banking Software. This saves time and mini-mises project risks.

Integration and orchestrationThe system landscape of our customers is becoming increasingly more complex. Within the framework of their digitalisation strategies, third-party systems are being connected to the Core Suite. These undertakings require a clean integration and a consistent data exchange in both directions. From analysis to implementation, Finnova Services guides and supports our customers in their integration endeavours.

With the FIL Integration Service (FIL IS), Finnova offers a standardised integration into the Finnova Banking software. In addition to the standard product, Finnova is able to provide a customer-specific and individual integration in the form of a FIL Business Service Adapter (FIL BSA) for special requirements. This enables us to address customer-specific requirements directly and to implement an optimally adapted integration solution.

We provide a central overlying process view of the increasing number of interfaces and integrated services. On the basis of the Business Process Framework (BPF), Finnova Ser-vices enables our customers to automate their bank-specific processes. The processes are modelled in a standard format (BPMN 2.0), and are processed and executed directly by the Business Process Framework. Manual process steps can be automated in iteration and ex-isting services can be orchestrated in a process-oriented manner. This enables our custom-ers to process their bank-specific processes end-to-end in a consistent and transparent way.

The client touchpoints represent the main channels in the communication between bank and product for both banks and their clients. Usability has advanced to become the 'differentiator'. However, it only acquires the full effect if – as in the Finnova Banking Software – it runs seamlessly from front to back.

MUSIC TOUCHES EVERYONE, EVERYWHERE

ATM

Branch

E-Banking Advisor Workbench

Mobile Banking

Business Banking

Portal

Robo-Advisory

Loan Advisory

Investment Cockpit

Financing

Invstements

Savings

Pension Provision

Other Products

ORCHESTRATION

FINNOVA INTEGRATION LAYER

FINNOVA OMEGA PLATFORM

CORE SUITE

Hybrid & Physical Client Channel Digital Client Channel Digital Advisor Channel Third-Party Products

28 29

Hybrid branch for orchestrated end-to-end bankingThe Client Engagement Suite enables interaction between banks and clients and makes it possible to meet the needs of end clients with a cross-channel user experience. For this purpose, we are combining the previous Channel Suite and Front Suite and placing them on a single platform, with a focus on information exchange, decision-sup-port (scenarios, simulations, variants, and products), processes, col-laboration, and support. The touchpoints E-Banking, Mobile Banking, Branch and ATM are being supplemented with the Advisor Work-bench and the tablet-based Loan Advisory solution.

With the Client Engagement Suite, we will bring together bank clients, prospects, Finnova partners, fintechs and client advisors through our future end-to-end orchestration of processes, documents and tasks. This enables a new quality of user experience across the various distribution channels and process steps.The merging of the Channel Suite and the Front Suite into the Client Engagement Suite lays the foundation for implementing hy-brid branch strategies.The single platform with integration and orchestration layers allows

Finnova to efficiently construct cross-channel products. At the same time, the customer banks can implement their digital strategies in-dividually and flexibly with Finnova standard products and partner solutions – with a focus on low TCO.

We lay emphasis on the consistent digitalisation of existing clients by expanding self-service offers, new client acquisition via digital self-onboarding, and client retention thanks to a consistent, cross-channel client experience and modern applications.

We are continuously expanding our existing ecosystem in terms of open banking with over 80 Finnova partners. With the new digital touchpoints and the large partner network, the Client Engagement Suite is set to become the bank's digital business card.

FINNOVA CLIENT ENGAGEMENT SUITEThe Client Engagement Suite enables the implementation of hybrid branch strategies and customised advisory approaches. Finnova products play a key role in this. Further-more, the Finnova ecosystem is an important cornerstone for the integration of val-ue-added chains, ensuring the optimal implementation of bank-specific ideas and re-quirements.

The Client Engagement Suite is aimed at bank clients, such as private, business or investment clients, as well as external asset managers and bank advisors. The Client Engagement Suite combines the digital channels – such as E-Banking, Mo-bile Banking and the Advisor Workbench – with the physical touchpoints such as Teller and ATM. This forms the basis for the future end-to-end orchestration of processes, documents and tasks. In addition to functionally consistent topics across the channels and touchpoints, the Client Engagement Suite

Branch & ATM

Advisor Workbench


CRM


Loan Advisory

Business Banking

applications also have a catalogue of non-functional require-ments in common, most notably the look and feel, and se-curity.

Open for the integration of third-party providersThe capability to integrate third-party applications sim-ply and seamlessly into the front-end applications of the Core Suite is a key element of our developments in the Client Engagement Suite.


Branch & ATM

Advisor Workbench

Loan Advisory

CRM

Business Banking


Financing

Payments



Clients & Products

Tax

CORE SUITE


Risk & Compliance



MANAGEMENT SUITE

Orchestration


Runtime Environment

OPEN PLATFORM



30 31

E-Banking & Mobile BankingE-BankingWith the Finnova E-Banking application, private, business and investment clients – as well as external asset managers – are provided with a modern and high-performance solution. The excellent user experience of the new Finnova E-Banking ap-plication is optimised for tablets and desktop devices. Native smartphone apps are also available in iOS and Android for small screens.

In the Finnova E-Banking application, account, balance and posting queries are made, and payments are entered and pro-cessed. Thanks to options for analysing expenditure, house-hold budgets or future account transactions, clients have an up-to-date and clear presentation of their financial situation at all times. The digital financial assistant provides a comprehen-sive overview of all transactions, including credit cards. Expen-diture is automatically grouped into categories, and individual, personal household budgets can be created. Financial circum-

Option 124: Submission of Payment Files in XML Format (CH)

Option 125: Client Cash Reporting in XML Format (CH)

Option 175: Management of Powers of Attorney in the E-Banking Application

Option 178: Balance Manager/ Intelligent Account Transfer

Option 180: User-Managed Security

Option S10/11: Personal Finance Management (PFM)

stances are clearly displayed and are based on data as it is also available in the advisor's Portfolio Management System.

Furthermore, stock exchange orders can be entered, executed, queried and processed by means of STP in the E-Banking application. In addition to the order book, current market and stock exchange information is displayed on the dashboard for investment clients. Further modules include E-Bill, Electronic Archive as well as Secure Mail for secure communication with the bank. Whether from the Payment Transactions or Stock Exchange application, Finnova accepts the orders and further processes them in real time. Our nu-merous partnerships enable a flexible choice of authentication and transaction signature procedures such as text message/mTAN, Crontosign, Smartcard, Swisscom MobileID and Ko-bil SSMS.

External asset managers (EAM) work with the Finnova Bank-ing Software directly or via the E-Banking application. With the EAM profile, a specific EAM dashboard is available, which provides a clear overview of the most-used functionalities and the most important information. The focus is on efficient searches for clients, accounts, securities holdings and orders, as well as the list orders that are key for EAMs.

All queries and processing jobs in the E-Banking appli-cation occur in real time, and all data is directly stored in the central database. This results in advantages in terms of data consistency and low operation costs.

Mobile Banking Finnova Mobile Banking enables secure, simple access for completing bank transactions. With the use of native tech-nologies such as iOS and Android, there is a focus on great user-friendliness, a high level of security and optimised per-formance. The mobile banking app has been designed for all bank clients who wish to access their bank and asset in-formation (account, custody account, portfolio) securely and conveniently.

32 33

Complete payment transaction and stock exchange functionalities are available. The app enables the ordering of documents and ensures the direct and confidential connection to a client advisor via Secure Mail. Of course, a convenient document scanner for inpayment slips is avail-able. Additionally, functionalities of the personal financial assistant are integrated for analysing the income and expenditure of mobile banking end users. The Mobile Banking app is available as a native app on An-droid and iOS.

Branch & ATMBranch (Teller)The Finnova Teller application enables banks to efficiently serve their cli-ents in the branch. Various client needs are covered here: deposits and disbursements in Swiss francs or foreign currencies, money exchange, precious metals, coins, collection of cheques, coupons and securities, and cash deposit for subscribed medium-term notes. Finnova enables the creation of physical and digital client and bank documents, including barcodes, as well as the fully automatic archiving of documents via doc-ument scanning. Via a standard interface, various types of automated teller safes can be controlled. The Teller application also contains auxil-iary functions which enable control activities in the operation. In order to guarantee a maximum level of security, the most important business cases are also available in critical situations thanks to the integrated of-fline operating mode.

New branch models with a focus on client experience are emerging due to changing client needs. Cash transactions can be executed in the branch via a QR code, which can be used at the ATM. A teller safe is no longer required for this purpose. The bank can implement the cashless branch with this solution, without having to accept a fundamental dis-mantling of services. The solution also offers considerable advantages in crime prevention and protects the front office employees from such negative experiences.

ATM (Automated Teller Machine)The ATM application enables the operation of ATMs and deposit ma-chines with the Finnova application. Processes carried out at the ATM with banks' own clients take place entirely in the Finnova Banking Soft-ware. The application processes services for cards issued by the bank, such as withdrawals, deposits and account transfers. It also supports the withdrawal of foreign currencies and the management of so-called multi-accounts. A multitude of accounts can be assigned to a card and individual authorisations can be defined per account.

In the context of the standardisation of the ATM business by SIX, the module will be revised and updated. As of 2019, all business cases will be settled via SIX and processed in the ATM module. In future, for example, it will also be possible to connect deposit machines to Finnova.

Option 172: ATMfutura

Option 173: Finnova QR Service

Advisor WorkbenchThe Finnova Advisor Workbench is the role-based advisor workstation of the Client Engage-ment Suite for hybrid client advisory in the bank and on the go. The field of application of the Finnova Advisor Workbench is aimed at all front-oriented staff members such as client advi-sors or teller employees, and is also being extended for call centre employees. It offers an efficient work tool to client-oriented roles in customer support, with a focus on a 360-degree view of clients, as well as client and product opening.

>> Modern look and feel, cross-channel client experienceThe advisor workplace stands out with its modern look and feel, inspired by the E-Bank-ing application, and with a consistent cross-channel client experience, which is geared to-wards use on tablets, touchscreen laptops and desktop computers.

>> Comprehensive range of functions The basic range comprises advisor dashboard, client search, 360° single client view, pend-ing task management, client onboarding, as well as opening of basic products and con-tracts for private and corporate clients. Building on the basic version, we are focusing on the continuous development of ad-visory processes and communication tools. This can be realised both by means of Finnova applications and via the integration of third-party advisory solutions.

Option 143: Connection of SignPad and Digitalisation of Teller Vouchers

1

10

00

0 00

0

0

0

00

00

0

0

0

0 0

0

0

1

1

1

1

1

11

111

11

111

34 35

Finnova Loan AdvisoryFinancing advisory is made easy with Finnova Loan Advisory. This fully-integrated application supports the entire loan ad-visory process up until completion, while digitalising and au-tomating the necessary steps as far as possible. It consists of two parts: the digitally supported advisory discussion with the tablet application and the desktop application for pre- and post-processing.

Throughout the financing process, Loan Advisory enables the client advisor to perform high-quality and convenient face-to-face loan advisory for home financing with the tablet ap-plication. The central focus is on a new and unique advisory experience for both clients and client advisors. In combination with the Loan Advisory desktop application, this function part can be used in a seamless and efficient overall process. The solution is based on new web technologies and can be used on all terminals.

The Loan Advisory desktop solution is available as a solu-tion for the modern, user-friendly loan advisory of each bank. From the advisory to the application, through to the approval of loan transactions of all kinds, first-class visualisations and a comprehensive set of rules support convenient, differenti-ated and structured client advisory, thereby enabling a prompt loan decision. Aimed at all client types and transaction types, the individual process steps of application, check (quality as-surance) and refinement are run through.

The full integration into the Finnova core (Core Suite) is part of Loan Advisory. Through the orchestration with the Ad-visor Workbench, it will also be possible to call Loan Advisory directly from the advisor workplace in future.

CRMWith the Customer Relationship Management (CRM) mod-ule, the Finnova Banking Software offers detailed informa-tion and structured evaluations. In future, some of these and further functionalities will also be directly available in the Ad-visor Workbench.

Business BankingFunctionalities specifically for business clients are combined in the Business Banking module. A lot can be expected here in future – in particular with the integration of banking services into the processes of business clients. The Finnova Payment Transactions (ZV) application currently puts banks in a posi-tion to offer their demanding business clients competitive pay-ment transactions and cash management. Support for this im-portant client segment is gaining in significance, in particular when competing internationally. This includes the processing of electronically submitted payment files, client cash report-ing in line with market requirements, as well as the support of clients with several bank accounts (multi-banking). Business banking functionalities are available in the Finnova E-Banking and Mobile Banking applications and are completed with busi-ness connectivity solutions. This comprises the connection of third-party ERP and business software solutions, as well as the support of current formats and standards, e.g. EBICS.

Option 184: Business Banking IB Connect

Option 186: Finnova Loan Advisory Tablet Application

Option 187: Finnova Loan Advisory

36 37

A musical sound is a physical vibration we can perceive with our human senses. In the Finnova Banking Software, it is the data – both own and third-party – which can be reproduced and interpreted time and time again. On the one hand, it is the basis, and on the other hand, the trigger for control parameters, thus enabling a functional, data-related orchestration.

MUSIC REMAINS FOREVER

38 39

The modular structure of the Core Suite covers all modules, from payment transac-tions, financing, investment management to client and advisory modules. Accord-ingly, the master data storage is located in this central suite of the Finnova Banking Software. Here, for example, the client master, card administration, interest rates, fees and charges are integrated. The parameterisable process management guar-antees the banks an efficient and individual integration. The focal point of the Core Suite is the quick and comprehensive processing of all business cases and the un-restricted, role-based access to all data.

Payments



CORE SUITE

Financing

Clients & Products

Tax

PaymentsThe Finnova Payment Transactions (ZV) module is designed for efficiency and automation. It supports standards and pro-cedures established in Switzerland and internationally (incl. SEPA), and the structured and efficient entry and process-ing of payment orders. As a matter of course, client and in-terbank payments are supported in the current XML format according to ISO 20022. As a result of the full integration of electronic channels into the Finnova Payment Transactions module, optimal processing of client payment orders can take place and electronic account statement information can be provided quickly and as needed. Innovative market develop-ments such as peer-to-peer payments or person-to-merchant payments (e.g. Twint or WIR Pay) are seamlessly integrated into the Finnova ZV application via the Finnova Payment Solu-tion Adapter, and offer private or business clients a broad spec-trum of payment options. The payment channels for outgoing payments in interbank payment transactions are predefined on the basis of previous transactions and are reusable – it is a 'learning' system. Thus, the Finnova ZV application allows banks to process their bulk business very efficiently and au-tomatically.

If back office employees are required to intervene in the processing, they are supported by smart processes (automatic triggering or processing of returns, enquiries or SWIFT can-cellation requests). The banks' requirements of scalable and cost-effective processing of payment transactions are para-mount. Depending on the bank's operating model, the Pay-ment Transactions application can either be an integral part of the Finnova Banking Software or it supports the modular connection to a BPO provider.

FINNOVA CORE SUITE The Core Suite ensures the management of master data (consistency, up-to-dateness, clarity), and secure, reliable, high-performance order processing. By nature, the Core Suite is data-centric, requiring high efficiency, processing speed and capacity.

Data Quality Framework

The ' Finnova Data Quality Frame-

work' service package of Finnova

Services shows where problems

lie. Together with the customer, a

tailor-made concept for the imple-

mentation of cleanup jobs within

the customer's own client master

data is developed, and possible

enrichment and migration scenari-

os are checked. Using a detailed

plan of measures, the identified

optimisation plans can be imple-

mented transparently. With this

package, we support customer

requirements in the areas of client

master standardisation and data

deletion, and help them with the

implementation of a client life

cycle concept.

ZV Quality Check

With the ZV Quality Check of

Finnova Services, our consultants

screen the parameterisation of

the Finnova Banking Software in

the Payment Transactions module.

We conduct interviews with the

users in order to gain insight into

their work processes. We create a

comprehensive report from these

findings, assessing the quality of

the parameterisation and con-

taining optimisation proposals to

facilitate the day-to-day work.


Branch & ATM

Advisor Workbench

Loan Advisory

CRM

Business Banking


Financing

Payments



Clients & Products

Tax

CORE SUITE


Risk & Compliance



MANAGEMENT SUITE

Bank Clients & Client Advisors Bank ManagersMiddle Office, Back Office & BPO Experts

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With beneficiary matching, which can be extended to phonetic equality, both the greatest possible security during allocation and a high degree of automation are achieved. Naturally, it is possible to perform a check with regard to politically exposed persons and embargoed countries. Furthermore, payments can be checked in real time using analytical methods (trans-action check, connections, pattern identification, (learning) al-gorithms) with the Finnova Compliance Filter, which is part of the Finnova Analytical Framework.

Processed payment orders are immediately posted, the notifications are created for the clients, and the documents are stored in the electronic archive.

Payment transaction processes can be adapted to bank-spe-cific requirements. The predefined workflows guarantee the highest level of security and reproducibility. In addition to the manual entry of payment orders, various ZV scanning sys-tems are supported. Orders from the E-Banking application enter directly into the Payment Transactions application with-out redundant storage. Standing orders are directly entered and managed in the Finnova ZV application. Both the bank and the client can edit standing orders in the E-Banking application.

In order to support banks in the fight against fraud, the originator profile can be checked by clients before the execu-tion of payment orders. In the case of incoming payments, the bank can choose from a extensive set of criteria whether the credit entry should be made immediately or not.

Payment Transactions of the FutureThe Finnova Payment Transactions (ZV) application supports banks in meeting the cur-rent requirements for efficiency and automation in the back office and the future chal-lenges for the business model, which is constantly changing as a result of innovative market developments such as peer-to-peer payments. Naturally, part of this is compli-ance with regulations such as PSD2 and consideration of open banking initiatives on the market. Payment transactions of the future have an impact on both the business and operating models of banks.

Payment transactions – trends and innovationsIn particular, the new mobile payments are worth mentioning here. Bank clients do not have a problem with paying in principle, but rather are looking for added value. Clients will only change their payment habits and use their smartphones instead of cash at the checkout if a solution is simple, transparent and secure. At the same time, competition is growing in this area as non-banks and non-payment transaction providers – includ-ing smartphone hardware manufacturers, mobile operators and online stores – are also part of the value-added chain.

Payment transactions – technologyNew technology means new solutions for which a bank infrastructure is no longer nec-essary, or only partially necessary. Emerging technologies such as blockchain have the potential to completely redefine operating models. This means that regulatory frame-works will first need to be defined and adapted.

Payment transactions – automationOngoing standardisation of processes, harmonisation of formats, and digitalisation mean banks can focus on the parts of the value-added chain that set them apart from compet-itors. In future, it will be easier to outsource non-differentiating areas. It can be observed that, rather than focusing only on traditional revenue criteria, banks are now also in-vesting in payment transactions in order to set themselves apart from competitors and to retain clients.

42 43

FinancingLoan advisoryThe loan system is characterised by a high degree of flexi-bility when mapping various loan constellations that can be fully processed, from the loan advisory discussion and the opening of the loan order to the posting of capital and inter-est. The Loan Advisory module enables the entry of all loan products such as loans, overdraft facility, Libor mortgage, lom-bard loan, fixed advance, cash loan, leasing or contract bond. In principle, financing can take the form of a credit line or an individual loan. In addition, collateral can be assigned, amor-tisations can be determined, and execution accounts and cli-ent-specific conditions (debit interest, credit commissions) can be assigned. Loan transactions are supported by procedural organisation stages and by the periodic processing of inter-est, amortisations, fixed annuities (for loans, cash loans and leasing) and collateral.

Loan processing and loan managementThe loan system includes the master data management of indi-vidual loans and credit lines as well as collateral in Swiss francs and foreign currencies. The application manages pledged as-sets, such as account balances, custody accounts, portfolio collateral, guarantees, insurances and all other collateral. Mort-gage collateral is generated and updated from the Real Estate application. All loan-relevant data is displayed in an overview screen with drilldown functionality. The module allows the portfolio status with all loan-relevant data to be printed. The screens for the management of client information (income, assets, liabilities, balance sheet ratios, taxes, debt enforce-ments, excerpts from the commercial register) as well as client contacts and pending tasks can be directly called. The entire credit management process is supported by the workflow.

LimitsWith its Limits module, the Finnova Banking Software offers the possibility of managing and administering different limits such as counterparty, nostro, credit or card limits. Changes are updated online and have a direct impact on the calculation of the available balance. Limits can be directly entered and automatically updated via the Loans application. The Limits module enables the definition of simple and complex limits, for example if several accounts show an amount as the initial value. All Finnova applications that provide current balances, like for the account query, take into account the fixed limits in the calculation of the available balance.

CompetencesThe regulation of competences within the bank is governed via the Competences module. This module determines for all other modules which employees are allowed to deal with and/or authorise which business cases up to what amount. With the definition of the competences, it is controlled who receives, further processes or concludes which pending tasks in the workflow.

CollateralThe Collateral module manages all securities as collateral in the Finnova application, from real estate liens to portfolio, ac-count and custody account balances through to securities and retirement assets. This module also makes it possible to take into account insurance policies, guarantees and other collat-eral such as unsecured loans.

Real EstateIn addition to comprehensive and detailed master data for real estate and mortgage notes, the Real Estate module al-lows the connection of digital images. With the Finnova Bank-ing Software, even complex ownership structures can be re-corded and all data for the detailed appraisal of a property is provided. Hedonic pricing models are also integrated. The module creates a variety of documents, like appraisal reports for the land register office. These and other documents to be created frequently, such as registration and deregistration in the register of mortgage holders, can be printed by means of a simple mouse click.

In addition to self-occupied property (single family house, multi-family residence, condominium ownership), the Real Estate module also enables the management of other prop-erties such as industrial and commercial properties, hotels, restaurants, sports facilities, etc. Thanks to the versatile con-nection possibilities, even complex residential developments can be fully mapped, for example, multi-family residences with condominium ownership and co-ownership of the un-derground car park. The module enables individual levels of detailing: the more precise the data, the more comprehensive the appraisal report. Mortgage notes entered in the system are used as collateral in the Loans application.

Mortgage Bond BankAs an interface, the Mortgage Bond Bank module enables the digital reporting of pledged properties such as real estate or real estate compounds to the mortgage bond bank. A mort-gage bond property is only transmitted if all required fields are filled in completely and the conditions for repledging are met. The corresponding information can be parameterised by the bank according to its needs. The individual data has to be entered in the master applications Real Estate, Loans and Client Master and is transferred into the Mortgage Bond Bank module using the 'Update' function. Data that cannot be maintained in the master applications is updated in the Mort-gage Bond Bank module.

Investment ManagementThe Portfolio Management System (PMS) module integrated into the Core Suite optimally supports activities in discretion-ary asset management and advisory. In the PMS, allocation structures (trees) adapted to bank-specific client strategies can be determined in any desired depth. These serve as a basis for the various strategies, tactics, benchmarks and model port-folios. Customised investment proposals in advisory and effi-cient bulk processing in asset management are also offered.

The 'Global Order' functionality enables the periodic re-structuring of mandates in a very efficient manner. Both dy-namic and static investment models can be implemented. A global restructuring can take place, dependently or inde-pendently of model portfolios, for all investments in the port-folio, for individual segments or only for individual securities. Using the 'Cash Management' function, cash holdings for mandates can be managed separately from global restructur-ing processes. A seamless transition of the generated stock exchange and foreign exchange orders for execution into the downstream modules is guaranteed. Bank- and client-specific investment guidelines and preferences can be easily main-tained via the 'Investment restrictions' function and monitored in the pre-trade restriction check for an individual investment proposal, or within a bulk restructuring in asset management. The periodic post-trade check of investment restrictions in investment controlling is efficiently supported by checklists. Violations are directly reported to the mailbox of the user re-sponsible for further processing.

Option 155: Synthetic Client Portfolios

Option 156: Portfolio Lists

Option 158: Benchmarks and Target Key Figures

Option 161: Risk Analyses

Option 162: Advanced Performance Analyses

Option 163: Performance Breakdown

Option 164: GO Templates and STP

FIL Integration Service 24: Data Import into the Loan Advisory Application

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Finnova PMSThe Finnova PMS application is a portfolio management system for specialists. It has a wide range of functionalities for fully-integrated, optimal support of the investment process, from portfolio implementation to investment controlling and reporting. A completely revised status concept in the portfolio implemen-tation process (Global Order) and the possibility of creating template parameter sets mean that the level of automation can be increased as desired, up to and including complete system-controlled periodic rebalancing of standard tenants that only require manual intervention in exceptional cases.

Extensive ad hoc query options (debit balance list, restriction violations, valuation details, performance and risk analyses) support portfolio managers in the management of new tenants, changes of strategy and portfolio balanc-ing. Experienced client advisors are supported as they individually advise the clients assigned to them. A large set of freely combinable reporting modules are available for creating reports for clients. In particular, they enable targeted reporting in the area of performance evaluation. The focus is not only on the requirements of private clients but also on the increased requirements of pro-fessional clients. In the Investment Cockpit, going forward, the focus will in-creasingly be on user-friendliness, operability and process orientation. Graphi-cal analysis and dashboards should improve the acceptance of occasional users, and make day-to-day work easier for experienced users.

Comprehensive configurable ad hoc analyses for asset allo-cation, asset development, performance calculation (TWR, MWR, before/after taxes/fees, etc.) and performance attribu-tion facilitate the day-to-day business of client advisors, asset managers and portfolio controlling. A variety of key figures (Sharpe ratio, Treynor ratio, Jensen's alpha, information ratio, VaR, volatility, PRC, etc.) are available for risk monitoring. The modular structure of the reporting enables the compilation and preparation of a targeted investment reporting, which al-lows not only the inclusion of ex-custody portfolios, but also a consolidation across all clients.

Furthermore, the PMS includes the configuration, man-agement and calculation of composites according to the spec-ifications of the Global Investment Performance Standards (GIPS). The periodic certification check is supported with de-tailed control reports.

Investment OperationsThe Stock Exchange module controls the order workflow, from the creation to trading through to processing and posting. The orders can be entered as individual or list orders. Further order sources are E-Banking, Global Order, Corporate Actions, CSV import as well as an interface to third-party systems. Compre-hensive check functions ensure compliance with regulatory requirements. The presence and validity of any contracts can be checked bank-specifically. All warnings from the checks are historized, as are the person and time of overrides. Orders from various sources (e.g. E-Banking) can be treated differ-ently in the process.

The flexible implementation of the FIX interface allows for a complete STP connection to any brokers, routing networks, or external trading platforms. Execution messages can also optionally be sent via SWIFT. Communication takes place in real time. Adjustments to the order data of the trade overview are updated and highlighted in the overview without a time delay by means of a messaging system.

Option 112: Product Risk Classification for Investments

Option 119: Cash Management for Foreign Exchange Bulk Orders (FX Global Order)

Option 141: Funds Breakdown in the PMS

46

For specific stock exchanges, the orders can be processed semi-automatically or manually. For this purpose, the trader interface offers profile support, reservation mechanisms and tools to compensate for opposing client orders. Here, the pool-ing functionality takes into account the individual cut-off times for funds. The interfaces to the following modules ensure fully automated processing within the Finnova application: Com-munication System, Workflow, Competences, Limits, Foreign Exchange, Settlement and Registered Shares. The scheduling and blocking of securities positions as well as the printing of the settlement and the posting take place in real time.

Pending deliveries from stock exchange orders and orders from the Securities Accounting application such as incoming/outgoing deliveries and securities transfers are processed by the Finnova system as a straight-through process in the set-tlement. In doing so, the module determines the respective custodians and creates pending deliveries for the correspond-ing instructions according to SWIFT or SECOM. The instruc-tions are automatically sent and the current status of the set-tlement process is clearly displayed on the pending delivery. The automatic posting by the system takes place after the confirmed settlement.

With Corporate Actions, it is possible to replicate cash and securities flows of complex financial instruments in a modu-lar system. The corresponding components from the areas of securities, cash, taxes and commissions are available for this purpose. Here, the calculation, treatment of fractions and as-signment (drawing) comply with the standards of international financial centres. All calculations and postings take place in real time. Rounding differences arising from these calculations are automatically identified by the module when an event has been completed, and are transferred up to a minimum limit from the transitory account to the profit and loss account.

The Corporate Actions module is workflow-based and has an integrated interface to the Foreign Exchange, Tax State-ment and PMS modules. The events can be imported via VDF or WM data feed or entered manually. The paying agent's SWIFT messages (MT566) are reconciled and can trigger au-tomated processing of client portfolios on the basis of rules.

The printing options allow for a comprehensive control of dispatching, attachments and archiving. The text templates pre-defined for the individual business cases can be freely adjusted for each individual transaction, and also comprise multi-page texts for pre-notifications, replies and settlements. Thanks to these properties, all events can be mapped, from dividends to invitations and general assemblies through to splits and mergers.

The module automatically registers and takes into account standing instructions of clients with regard to selection events (optional dividend, capital increase, invitation to the general assembly, etc.). Restrictions can be individually defined per event. Blocked custody account positions are identified and the required actions are automatically triggered. Client advi-sors are automatically informed about new settlements or se-lection events of their clients.

Various selection options regarding holdings, stock ex-change transactions, countries of residence at a certain point in time, also retrospectively, and nationality are available for class actions. With this, an authorisation for participation in a class action can be displayed to the client in detail and with indication of the relevant stock exchange transactions.

Specific screens for the service centre allow for process-ing of events across all tenants.

The Securities Master module contains comprehensive securities data as well as listings, price data, international iden-tification numbers and symbols, tax data, ratings and MiFID data. In addition, it offers the possibility of entering structures and relationships that are required, for example, for the secu-rities composition of an index or basket.

For the opening of a security, entry of a valid identifier is all that is needed to start the automated process. Within a few minutes, all data of the desired security can be obtained from the provider and supplemented on the basis of rules. SIX Group is the data provider for master data and securi-ties prices. Specific data, e.g. funds breakdown, PRC code or blacklist, can be supplemented with data from other sources.

Multi-tenant capability enables industrial data mainte-nance by a BPO provider. This can include any tenants within a tower or even several multi-tenant towers. The authorisation matrix controls the distribution of fee-based data at instrument or data segment level.

Some fields can be overwritten at various levels. For example, the risk securities type can be defined globally, per multi-tenant tower, per tenant, and, within the bank, even per management area. This enables the highest degree of individuality with maximum industrialisation.

The client position is automatically assigned when options are exercised by the counterparty. The underlying security is also automatically blocked when writing a call option. The system calculates and ensures the initial margin in the same way as it calculates and posts the variation margin. In the case of undercollateralisation, the workflow initiates and controls the alerting and escalation.

The BPO functionalities include a securities master across multi-tenant tow-ers, and corporate actions. Centrally processed instruments and results can be processed locally and fully automatically on an individualised basis. Within a multi-tenant tower, cross-tenant functions are available for stock exchange, corporate actions, settlement and registered shares.

Option 140: Funds Breakdown Data

48 49

Clients & ProductsAll product-specific and client-specific data and functions for the Client Master, Card Administration, Limits, Fees and Ac-count Balancing modules in particular, are fully integrated into the Core Suite. These functions provide the core of the mas-ter data management, the 'golden record' of a core banking system.

The parameterisable process management guarantees the banks an efficient and individual integration.

>> Client Master The Client Master module stores a wide range of client

data. This includes information about persons, addresses, communication tools, details of the client relationship, the relationship between client master records or the financial situation of the client. As a special feature, the functionality of the module can be extended bank-specifically with ad-ditional fields. Advisors have the possibility of performing a filtered search for clients according to various criteria in the system and thus of managing them along the lines of their current task.

>> Portfolio Balance Overview The Portfolio Balance Overview module is able to create

and edit many of a client's account products. A client may have a number of accounts or custody accounts combined within one or more groups (portfolios).

>> Anti-Money Laundering The Anti-Money Laundering module fulfils all requirements

in relation to the client master concerning the anti-money laundering ordinance.

>> Card Administration Different card types of a client can be managed, i.e. gener-

ated and processed, with the Card Administration module. A client can have several cards with different limits, either as holder or as an authorised person. With the multi-ac-count function, cards can be assigned to multiple accounts. The module comprises all business processes concerning cards, such as new orders, adjustments, geoblocking, or-dering of replacement cards, card blocking, PIN reordering, complete renewal, and determining the field of application per account.

>> Account Balancing The Account Balancing module calculates and posts debit

or credit interest accrued as well as any charges which are incurred on an ongoing basis but only debited periodically. Account balancing can be triggered periodically in a batch operation or manually (online). Several balancing types are available for this. Among other things, in addition to a real balancing, a balancing for information purposes can be cre-ated. The documents 'Account statement', 'Statement of interest and principal' and 'Record of fees' can be gener-ated with this module.

>> Customer Relationship Management The CRM module in the Core Suite provides advisors with

comprehensive information and tools that define which products are tailored to the specific prerequisites and needs of a client. These parameters can be determined in detail and individually, which enables the establishment of a product, advisory and sales process that is tailored to the client's needs. Various structured evaluations of the client profile and portfolio make it possible to ascertain which bank-internal products suit a client best. It is also possible to evaluate the sales potential of a certain product and to implement a sales campaign based on this.

The CRM module regulates the management of pending tasks and notes; it contains the client history and coordinates the client process with figures, data and facts. Thanks to a frequency of contact that can be individually determined, each client is regularly supported according to his or her needs. The module allows banks to implement care standards, which makes it easier to form individual, sustainable client relationships. In the future, the Advisor Workbench (part of the Client Engagement Suite) will sup-port advisors with their day-to-day tasks, with a significant proportion of functionalities coming from the area Clients & Products.

Finnova Data Management:

Client master standardisation

In times of digitalisation and cost

pressure, industrialisation of the

banking business is becoming

increasingly important, along with

standardisation and automation

of processes and outsourcing of

sub-processes. The standardisa-

tion of formats and data as part of

the client master standardisation

is a prerequisite for this. With

the ' Finnova Data Management'

service package of Finnova

Services, we support banks in

implementing the multi-layered

requirements of the client master

standardisation. Together with the

customer, a tailor-made concept

for data analysis within the cus-

tomer's own client master data

is developed as preparation, and

possible enrichment and migration

scenarios are checked. A detailed

plan enables targeted implemen-

tation of the identified measures

for improving data quality, thereby

forming the basis for a success-

ful implementation of the client

master standardisation.

>> Limits The Limits module is provided for the real-time monitoring

of external limits (client's limits) and internal limits (nostro limits) and monitors limits from the bank's perspective. The focus is on the following business events:

Definition of limits Determination of withdrawal options Management of amount notices

>> Tariffs Tariffs is a central module in the Finnova Banking Software

and provides significant support for the modelling of bank products, i.e. tariffs, for very varied price components. The tariff scheme is applied for transaction-dependent and non-transaction-dependent transactions, such as for stock exchange transactions, for creation of the account balanc-ing and when using other fees.

>> Fees Services which are not transaction-oriented are calculated

and charged in the Fees module. The Fees module cov-ers a variety of fee types. The fees incurred are generally calculated by a batch process triggered periodically. The user then has the possibility of checking the calculated fees and making corrections, if necessary. Calculations can be performed for one or more time periods. Fees are then cumulated and ultimately charged. The user can view the fees incurred in the system at any time, and select the level of detail. The fees list includes, for example:

Card fee Package fee Credit fee All-in-one fee Retrocession fee Custody account fee Chargeable withdrawals Document fee

FIL Integration Service 23: Account and Portfolio Administration

FIL Integration Service 30: Client Overview

Option 114: Swiss Bankers Travel Payment Methods – Connection to Core Suite Integration into E-Banking

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Tax Finnova offers a comprehensive and integrated tax solution. Generally, there are two types of tax reporting: regulatory tax reporting, i.e. tax data that banks must deliver to the authori-ties in the context of regulatory reporting requirements, for ex-ample, on the basis of agreements such as FATCA and AEOI, and individual tax statements, i.e. tax statements for clients.

Banks have many obligations to comply with regulatory tax reporting. A fully integrated solution is provided in the context of the automatic exchange of information (AEOI) and FATCA. The respective indicia search run, the classification of bank clients in terms of reporting requirements, and the creation of the consolidated reporting file for the tax author-ities are part of this in-house development. Reporting can take place on an aggregate basis at account or client level. A correction mechanism exists for reporting to the FTA. The tax identification number (TIN) process enables audit-compli-ant documentation for unsuccessful obtainment of the TIN as well as annual pending task creation for repeat efforts to ob-tain information. Process control takes place via user-friendly input screens (GUIs).

Tax statements for clients in accordance with Swiss law are created directly from the Core Suite with all necessary data. For the purpose of flexibility, there is a separate data warehouse. It is possible to modify tax-relevant information and to enter rates and additional transactions. The Finnova application creates, prints and archives tax statements. Tax statements are made available online for e-banking clients. If desired, key figures for the calculation of settlement fees can be made available to bank clients.

From early 2019, an option will be available, offering bank cli-ents Swiss tax statements that can be processed electroni-cally. Electronically readable PDF417 barcodes provide banks with partially automated processing without media disconti-nuity (creation), from the clients (tax return) to the tax author-ities (assessment).

German bank clients are provided with a functionality for creating the tax statement in accordance with German tax legislation in the Finnova system up to and including the 2017 assessment period. For the 2018 assessment period, or as of 01.01.2019, it is possible to obtain tax statements for Ger-many – and other countries if desired – from third-party provid-ers. Finnova prepares consistent, high-quality data and makes it available to third-party providers for the generation of tax statements for the countries offered. In order to protect sen-sitive client data, address enrichment, printing, calculation of fees, dispatch, and archiving of the tax statement take place in the Finnova Banking Software.

The 'Tax profile overview' screen consolidates all tax-rele-vant topics of the bank clients. Compliance managers or client advisors can thus see at a glance which reporting obligations exist for their clients or which tax statements are generated for them.

FIL Integration Service 17: Creation of International Tax Statements

Option 185: Electronic Swiss Tax Statement

The clef is the unique access to the respective musical work. If the notes are interlinked and given rhythm, they then set the pace. How the notes are in-dividually played is pure interpretation. Stringency applies to both a musi-cal piece and bank management to a comparable extent. Compliance and the knowledge of the right sound are interpreters of what is true. The key figures from banking are the key to success and management. The conductors pro-vide the pace and give the cue to start.

MUSIC IS MORE THAN THE SUM OF ITS NOTES

Risk & Compliance



MANAGEMENT SUITE


54 55

The Management Suite is the complete instrument for bank and risk management. It pools analyses and reports and in addition, its functionalities cover the ever in-creasing compliance requirements in the banking sector. Furthermore, it provides analytical tools for clarifying various use cases.

Financial Accounting & ControllingPostings from the business case modules – such as Loans, Payment Transactions and Stock Exchange – are uniformly processed and managed via the centrally available Account-ing System application. Postings can also be imported into the Finnova software via interfaces.

Balance sheets and income statements can be manu-ally adjusted retroactively by creating supplementary entries. These changes are documented to make them auditable. The so-called balance sheet cut-off date defines bank-specifically (per financial accounting location) up until when such postings should be permitted in a previous month.

In principle, the balance sheet and income statement are available online. Day-end processing (DEP) is performed. Of course, multiple balance sheet structures can be used. The accounts and items can be assigned to one or more struc-tures for determining income. The balance sheet and the in-come statement are based on the RVB 2015 Swiss account-ing standards.

In the Accounting module, various evaluations can be trig-gered automatically using rules entered with recurring events, or on an ad hoc basis. Alongside the ordinary balance sheet and income statement, the most important list types include the turnover and average balance sheet, structuring by domi-cile or the foreign exchange status. The VAT turnover and input tax journals are also prepared. These can be supplemented with manual corrections if needed.

Via various interfaces, the Finnova Banking Software pro-vides third-party systems for processing jobs in the area of company accounting.

Risk & ComplianceThe extensive risk management and simulation include the elements of Asset & Liability Management (ALM), own se-curities management and liquidity management, as well as the loan portfolio for an entire bank. Regarding risk control, Finnova currently draws on various third-party solutions via in-terfaces. The compliance managers are informed promptly, in consolidated and compressed form, about critical processes within the bank, and have the possibility to observe progress in the detection and dissolving of processes that do not con-form with compliance, as well as the effectiveness of the elimination and prevention measures taken. The Finnova Com-pliance Filter makes it possible to check all incoming and out-going payments before posting. Client master data can also be assessed and reviewed periodically during the opening and modification processes. This check consists of a comparison of payment participants and client master information with any desired set of blacklists. In addition to this, further rules can be quickly and simply configured using the Finnova Rule De-signer. Suspicious financial transactions and client behaviour are analysed and detected, and undesired, high-risk client

Finnova Control – Net Cash Flow

The Net Cash Flow module calculates the inflows and outflows of business volume that are

relevant to liquidity, client assets, client receivables and off-balance sheet positions of a bank

over a defined period. It provides information about whether the business volume has increased

or decreased on both the assets and liabilities side of the balance sheet and where exactly

the inflows and outflows occurred. This module not only supports the bank in the fulfilment of

regulatory requirements, but also delivers important key figures for strategic management to the

bank management. The calculated figures can also be used for targeted personnel management.

Finnova Services is developing solutions for the consistent determination of overhead costs and

profitability. On this basis, we offer interested banks customised services solutions for effective

bank management.

Option 500: Finnova ZV Compliance Filter

Option 501: Finnova KD Compliance Filter

FINNOVA MANAGEMENT SUITEThe Management Suite addresses needs in the area of integrated bank management, such as financial and company accounting, risk management, compliance, legal re-porting and data analytics.


Branch & ATM

Advisor Workbench

Loan Advisory

CRM

Business Banking


Financing

Payments



Clients & Products

Tax

CORE SUITE


Risk & Compliance



MANAGEMENT SUITE

Orchestration


Runtime Environment

OPEN PLATFORM



56 57

relationships or money laundering activities are identified and prevented in time by comparing client relationships with en-tries in embargo, sanction and PEP lists, as well as by means of risk-based profiling, and analyses of behaviour, peer groups and links. Transactions, business relationships or client profiles identified as being suspicious can be forwarded to the money laundering reporting office in the relevant XML format using the integrated MROS reporting function.

The Finnova Analytical Framework also covers the detec-tion and prevention of internal and external misuse and fraud by continuously analysing relevant indicia for their compliance conformity and presenting them in compressed form. The highest possible transparency, traceability and accuracy of the investigations and reports through optimised detection rates and minimised wrong detections are paramount here in order to guarantee smooth compliance processes within the bank. Consolidated and detailed reporting enables the responsible managers to get comprehensive information and to make op-timised decisions in real time.

Regulatory ReportingThe Capital Adequacy Ordinance obliges the banks to provide regular reports on equity capital and risk diversification. Until the end of 2017, regulatory requirements for equity capital re-porting, risk diversification and market risks were met by ER-IKA (from the German for 'equity capital, risk and concentra-tions application'). As of 01.01.2019, these requirements will be met by the Bearing Point FiRE interface. Selected reports such as the survey on new mortgages (HYPO_B), the survey on loan quality (KREDQ), customer payments (ZAV7) and the current account survey (CABQ/CAGQ) will be offered in the Finnova application. For the creation of statistics for the SNB as well as supervisory, liquidity and interest risk reporting for FINMA, Finnova draws on various third-party solutions via interfaces.

Finnova Control – Profitability

The Profitability module de-

termines the key figures of the

contribution margin accounting

required for the statement of a

bank's profit or loss at client,

product and organisational unit

level. On the income side, both

income from interest-bearing

transactions (including interest

margin calculation) and fees

and commissions are taken into

account. On the expenditure side,

the corresponding interest and

commission expenditure as well

as the incurred costs are taken

into account. The Profitability

module is the basis of a multi-level

contribution margin accounting.

Thanks to a high variability in the

organisation of key figures while

taking into account the individual-

ity of the bank, it can be optimally

served with a tailor-made solu-

tion. The result the bank obtains is

a calculation of client and product

profitability and a profit centre

accounting.

Finnova Control – Overhead Costs

The Overhead Costs module maps

the costs of a bank proportionally.

The functionality provides infor-

mation about where real costs

have been incurred and who is re-

sponsible for the costs. By means

of detailed postings from main and

subsidiary ledgers, internal cost

allocations and cost apportion-

ment of overhead costs, the bank

can distribute the incurred costs

over the various organisational

units and cost centres. The end

result is cost transparency for

the bank in the form of a cost

distribution sheet and cost type/

cost centre accounting.

Finnova Analytical Framework Finnova has identified data analytics as one of the strategically important top-ics for the future of the Finnova Banking Software and relies on the system-atic development of a uniform and cross-module analytical framework right across all specialist areas of a modern bank. The focus is on both efficient ful-filment of existing and future regulatory and compliance requirements and optimisation of economic key figures, profit maximisation and cost reduction.

Advanced analytical approachesIn this development, Finnova relies on the use of unique and highly precise new-generation algorithms, which go far beyond the popular open source pro-gramming environments and ensure optimised and high-quality data process-ing and modelling results. The complexity of the analytical tasks and challenges is not reduced here, but rather the handling of the sophisticated methods and approaches by means of fully automated processes.

Interdisciplinary banking topicsFraud detection and prevention, sales optimisation, client profiling and seg-mentation, dynamic stress tests and simulations, as well as processing of struc-tured and unstructured data are only a few examples of the analytical tasks that are the focus of these developments.

Finnova hot topicsFollowing successful internal and external proofs of concept in the areas of sales optimisation as well as processing and modelling of external data, Finnova is currently increasingly concentrating on the further development of the areas of fraud detection and prevention as well as analytical CRM. The focus is on topics such as real-time analysis of internal and external data across clients and counterparties, their relationships, behaviour and transactions, as well as iden-tification of new, as yet unknown, suspicious or promising behaviour patterns. As a result, the originally compliance-based term 'know your customer' gains a completely new meaning and develops in the direction of a comprehensive 'understand your customer' approach. The protection of clients, the integrity of the bank, and the optimisation of sales campaigns, client satisfaction and maintaining the client base are all at the heart of this. Important functional-ities are already available to our customers for the generation of added value. These functionalities work with the client master for large databases and data streams, making client risk-based profiling and analyses of behaviour possi-ble. Upcoming further developments of the existing basic functionalities fo-cus on possibilities for modelling, particularly in the areas of credit risks and analytical CRM.

The expansion of the Finnova Analytical Framework will extend the pos-sibilities for data analytics based on structured and unstructured data, as well as the knowledge gained from these, in future.

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The optimum combination of sound and playing, the perfect complement of analog and digital sounds, the right cue and the harmonious blend of various instruments are an expression of what we call 'smarter banking'. Our maxim is to integrate vari-ous applications with various requirements as uniformly as possible into a complex system and to maintain high performance in the systems. 'The Sounds of Smarter Banking' is the result of a software score that continues to be further composed. Finnova uses both its own applications and applications developed by third parties to provide this to its customer banks.

MUSIC CONNECTS EVERYONE

60 61

FINNOVA OPEN PLATFORM The central objective of the Finnova Open Platform – the newest element of the Finnova Banking Software – is to support banks' digitalisation strategies. This part of the Finnova Banking Software is an enabler for open banking – in whichever special-ist topics – and the response to digital excellence in the understanding of end-to-end processes. Implementation does not take place alone, but rather together with strong partners in an open ecosystem. Finnova thereby provides suitable responses to digital trends and actively builds on next-generation banking.

The Open Platform makes the Finnova ecosystem more ac-cessible to customers, partners and third-party providers. It embodies the openness of the Finnova Banking Software and its solutions.

In times of fast and profound change, innovation and agil-ity are sought-after qualities. In order that the Finnova plat-form can better satisfy these needs, the Open Platform en-sures systematic opening up to partner solutions, customised developments or third-party products, as well as functioning orchestration. The Open Platform (formerly Finnova Solution Suite) is the latest addition to the Finnova product family and is being further developed.


Orchestration

Runtime Environment

OPEN PLATFORM


Consistently digitalised and industrialised banking will be pos-sible in future if solutions can be built, orchestrated and oper-ated to be compatible with XaaS. The Open Platform product groups target different stakeholders in the innovative ecosys-tem with their specific needs and requirements – from cus-tomised developments to the integration of third-party solu-tions, through to the comprehensive orchestration of client processes and flexible, efficient and scalable operation.

Solution IntegrationThanks to the architecture of the Finnova Integration Layer (FIL), the consolidation and further development of the ex-isting interface solutions make it possible to efficiently and securely connect new and innovative solutions and services (e.g. robo-advisory, peer-to-peer solutions, self-service solu-tions) to the Finnova platform, and to integrate them into the Finnova Banking Software. With this specialist and technical integration, banks can seamlessly use these new solutions both in-house and externally. Finnova offers two different pos-sibilities for this integration:

>> Integration of the third-party product via standardised FIL Integration Services (IS)

or

>> Integration of the third-party product via a FIL Business Service Adapter as part of the implementation of a proj-ect-specific or third-party product-specific solution

In future, Finnova aspires to gradually provide certain function-alities of the Finnova Banking Software as services as well. This offer will be established and developed bit by bit in the coming years.

Front office integration

We build so-called business service adapters that enable third-party systems to be connected to the Finnova

Banking Software in a customer-specific and future-proof way. We are happy to assemble tailor-made imple-

mentation projects for the connection of third-party systems. We offer support in the analysis, integration de-

sign and specification of the required interfaces and accompany the implementation project. Finnova Services

guarantees the release-readiness of the business service adapters for future releases of the Finnova Banking

Software, as well as the compatibility with the new Finnova Integration Services, all within the established

maintenance and support services.

Finnova Business Solutions as a Service (BSS) – keep it smart and simple

Finnova Business Solutions as a Service (BSS) is offered by our Application Management in Seewen/SZ. Based

on its long-standing experience in the operation of Finnova platforms, Finnova offers everything from a single

source with BSS, from the infrastructure with the Finnova Core and various non-core systems through to BPO,

allowing customers to focus completely on their main business. Finnova would be happy to provide you with an

offer for acquiring BSS.


Branch & ATM

Advisor Workbench

Loan Advisory

CRM

Business Banking


Financing

Payments



Clients & Products

Tax

CORE SUITE


Risk & Compliance



MANAGEMENT SUITE

Orchestration


Runtime Environment

OPEN PLATFORM



62 63

Finnova OrchestrationOrchestration encompasses a wide variety of aspects. At its core, the term refers to the capability to enable the in-teraction of various components of complex systems. Or-chestration pursues the goal of achieving a uniformly har-monised whole.

Orchestration as a capabilityThe capability of orchestration in a broader sense consists of bringing together partners in order to achieve a better overall benefit, for example to map a coordinated customer journey. The partners involved have different interests, ob-jectives and capabilities and actively contribute these. Or-chestration succeeds if a balance of interests can be found that provides for lasting stability. Clarity in contractual agreements, value proposition on both sides, and mutual transparency in value flows play a leading role in the devel-opment of a sustainable solution. Finnova has long-stand-ing experience in the management of partner solutions for customers and thus already developed orchestration capa-bility early on. This can thus be described as a true asset of the company. Most recently, Finnova has worked on the foundations for the orchestration capability of the future with focus on the Finnova ecosystem.

Orchestration in the productWhereas orchestration as a capability focuses on the organ-isational, communicative and structuring side, orchestra-tion in the product takes care of the banking and technical components, i.e. the necessary architecture for the inter-action. The harmonisation of processes, tasks, documents and information is decisive in enabling the orchestration of a customer journey. To a certain extent, elements can

be approached in isolation, but flow together in the result. This has some central requirements: an end-to-end view, the completeness of the process view, the homogeneity and consistency of data as well as the control of cross-chan-nel management – without having to make compromises. Some elements are already contained in the products of Finnova. Orchestration as a topic is and remains an import-ant area of investment for the foreseeable future.

Orchestration as a solution The result of the orchestration is intriguing. The quicker a standard can be defined, for example in the context of a product combination, the easier it is for a specific solution to be developed. The solution includes some individual im-plementations, be it in the process steps or in the integra-tion. The requirements for an 'orchestrated' solution have to meet the same characteristics compared to a 'simple' solu-tion. They need to be seamless with regard to the overall process and overall system. Furthermore, no compromises must be made in relation to security. Finnova poses high demands on an orchestrated solution and on its partners involved, which do not stop at integration. Finnova continues to drive its ecosystem topics forward, while continuously integrating new partners, and has been practising 'orchestration' in its various aspects for many years already. Nevertheless, further challenges await with the transformation in banking and the tech-nological innovations, which Finnova will actively tackle.

OrchestrationThe orchestration of the core solution, non-core systems and services is one of the central requirements for banks' IT. Finnova supports banks with Finnova products and the possi-bility of simple connection and integration of third-party solu-tions. This requires a solid architecture, which can be further developed, as well as the use of modern technology. Both aspects form the basis for efficient operation.

The seamless integration of the various channels requires holistic orchestration. Finnova is positioned a cross-channel orchestrator of end-to-end banking processes, thereby bring-ing together banks, end clients, partners and fintechs.

As part of the Open Platform, Finnova customers will be able to automate their business processes efficiently and flexibly on the basis of the Finnova Orchestration Engine. Processes can be managed and adjusted from start to finish, thus en-abling cross-channel customer journeys. The Finnova Orches-tration Engine supports the automation of end-to-end banking as well as the consistency of processes across the various solutions involved.

64 65

Master data managementMaster data management enables the central provision and aggregation of bank data. It ensures that third-party systems are supplied with data from the Core Suite in a timely and needs-oriented manner. Depending on the requirements of the third-party system, it can be directly connected or a copy can be provided for it. Thanks to the flexible architecture, the solution can be conveniently developed and extended to an operational data store for further systems.

Runtime EnvironmentFor the IT integration of systems, Finnova provides tools and frameworks devel-oped in-house for more efficient technical implementation and operation. All part-ner companies in the Finnova ecosystem – providers and users alike – can benefit from this. Among them are products from the following areas:

>> Operating environment 'OMEGA' Finnova addresses the challenges of digitalisation by using the new Omega technological platform, which is based on current technological possibilities and concepts. Whereas the Core Suite and the associated components can be op-erated as individual systems, Finnova views the Omega platform as a system that can be operated in a self-contained way. Thus, Finnova will deliver the service layer of this platform and the associ-ated recipes for starting/stopping the platform as part of the Finnova software. Operators and Application Management always have the possibility of integrat-ing further components into the new system in the same way ('Individualisa-tion'). In the future, by shifting the complexity to the new platform, integration projects of third-party and non-core systems can also be implemented more easily, more cost-effectively and, above all, with less risk. The shorter deploy-ment cycle also represents a central element of the container-based operating environment, achieving agility and capacity for action.

>> Quality Assurance FrameworkFor testing and acceptance of systems and functions. Due to the complexity of banking systems and processes, the development of software and the inte-gration of software components require good and broad coverage of the test functionality with stringent tests and high-quality test data of varying granular-ity (unit, end-to-end, performance tests, etc.). Effectiveness is thereby taken into account in further development. In the future, Finnova's experience will be incorporated into integration or in-house development projects in the form of the Quality Assurance Framework for testing, and customers and partners us-ing the Open Platform will reap the benefits.

Finnova QA Services

Finnova QA Services revolutio-

nises test automation thanks

to innovative methods for the

creation and maintenance of test

cases. Cost savings make room

for even better quality assurance.

Step-by-step, a flexible modular

system is created so that various

testing frameworks and tools can

be used and connected to each

other. Part of the test automation

effort is performed centrally by

Finnova. This enables customers

to create new test cases more

quickly and to adjust existing

cases to the latest release or

parameterisation status in an

efficient and cost-effective way.

The Finnova Banking Software

can thus be tested earlier and

more extensively, which results

in fewer incidents in production.

The first service package provides

services for automated GUI

testing on the basis of the Unified

Functional Testing (UFT) tool of

Micro Focus.

DWH Framework:

Data Warehousing for reporting

and analytical CRM

Our DWH framework developed

with customers is designed as a

starting point for the analysis of

existing Finnova data, and uses

standardised interfaces. Depend-

ing on the customer's desired

perspective, our analytical data

services mainly focus on the iden-

tification of sales opportunities,

the use of cost-saving potential

and the integration of additional

data resources for innovative big

data analyses.

Finnova Integration Layer – a technological prerequisite for an open ecosystem FIL might be just three letters, but there is a lot of thought – and multiple concepts – behind them. While you hear a lot about interfaces, FIL goes that bit further. Therefore, Finnova no longer refers to interfaces, but rather integration services (IS) and business service adapters (BSAs). These services bring together the full functionality of FIL and include central interface management, versioning, authentication and scalability of interfaces, as well as lists of interface use, their testability and their interoperability.

FIL is not a product, but rather the technological basis for integrating different sys-tems – it enables the implementation of the open banking concept.

Over the next few years, Finnova will offer a significant number of existing and new interfaces on the FIL – either as a FIL IS or FIL BA. The aim of FIL is to bring the functional-ities of the individual services to the fore, which is why it was not created as a one-to-one conversion of the existing interfaces. The FIL Integration Services are standardised inter-faces. They are defined by business analysts in close cooperation with Product Manage-ment. They are tailored to guarantee consistent functionalities and high reusability for the whole Finnova community. The FIL Business Service Adapter is a supplementary service from Finnova services for setting up project- and/or third-party specific connections in close coordination between the third-party product and the Finnova Banking Software.

Our customers have successfully implemented several projects in recent months via FIL, i.e. either FIL IS or FIL BSA. Other projects are in various stages of implementation. The promised ecosystem can thus become reality. We will continue to support our customers in the implementation of their digitalisation strategies.

FINANCING

INVESTMENT MANAGEMENT

CLIENT ONBOARDING

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

DATA WAREHOUSE (DWH)

PORTAL/E-BANKING

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LICENCE AND PRICE MODELStandard functions Finnova concludes new contracts for the standard functionalities of the Finnova Banking Software (= Core Suite) in the rental model. This feeds our maintenance and enhancement budget, from which the maintenance of the software and some of the change requests can be implemented. Licensing for these new contracts occurs on the basis of a combination of FTE (full-time equivalent) and the balance sheet total of the bank.

Additional functionsThe additional functions cover specific business requirements, which the banks request in accordance with their individual business model. They are divided into options and FIL Integration Services. Finnova decides which further developments

are implemented in the standard software. These do not impact the amount of rent to be paid.

Functions that, for example, need to be de-veloped by Finnova due to regulatory or le-gal provisions (tax, compliance and market infrastructure requirements) and that exceed the maintenance and enhancement budget are implemented as fee-based licence ex-tensions. These functions are mandatory for the banks so that the overwhelming major-ity of the Finnova Community can operate their banking business in Switzerland in com-pliance with regulations. In addition to the li-cence fees, a maintenance fee can also be charged here.

Customised solutionsWith the products of the Open Platform and the offer of Finnova Ser-vices, Finnova enables the development and connection/integration of customised solutions. Customised requirements of individual banks can thus be effectively implemented.

FREE LICENCE EXTENSIONS FEE-BASED LICENCE EXTENSIONS

Licensing of the options can also occur on the basis of FTE. However, transaction-based or volume-based calculation bases can also be applied. In addition to the licence fees, an an-nual maintenance fee is charged on options. Banks are free to decide whether they buy or rent options.

The Finnova Integration Layer (FIL) is the technological basis for the integration of third-party applications. It comprises small, inde-pendent integration services that cover spe-cific use cases. The individual FIL Integration Services can be licensed as products. Various metrics and licensing models are used here as well. Depending on the metric, the costs can be determined, for example, on the ba-sis of FTE, or according to the volume or the number of business cases. Different licensing models are also possible.

OPTIONS FIL INTEGRATION SERVICES

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Top options for 2019


Submission of Payment Files in XML Format (CH)The 'Submission of Payment Files in XML Format (CH)' option supports electronic communication between client and bank and comprises the placement of payment orders in the ISO 20022 XML format as 'Payment Initiation' (pain).

Client Cash Reporting in XML Format (CH)The 'Client Cash Reporting in XML Format (CH)' option supports the electronic transmission of account information and transaction details to clients in the ISO 20022 XML format as 'Cash Management' (camt).

Connection of SignPad and Digitalisation of Teller VouchersWith SignPad, signatures can be entered digitally at the teller workstation and vouchers can be directly archived. The client signature is added in the teller voucher. There is no need to print and scan these vouchers. This results in lower paper con-sumption and less scanning, thereby increasing efficiency at the teller workstation.

ATMfutura Implementation and adjustments of various modules (including ATM and Payment Transactions) for the new processing of transactions via SIX. On the basis of the standardisation of the ATM software for all ATMs, the OTIS and KTB interfaces in particular will be extended using the SIX guidelines. Option 172 does not contain any recurring maintenance fees. Additionally, option 43, version 3, needs to be li-censed for the conversion to ATMfutura so that the OTIS interface can process new transactions as well. The interface to Finnova will also be available for ATMs following the implementation of ATMfutura (RM 5.0).

Finnova QR ServiceWith the Finnova QR Service, it is possible to withdraw cash at ATMs using a QR code. Bank cards are not required. A QR code can be created in the branch at the counter or at the welcome desk. No additional teller installation is required. Exist-ing tokens can be edited and locked using token management.

Management of Powers of Attorney in the E-Banking ApplicationWith this self-service functionality, clients obtain a better overview of their bank re-lationship. They can see which powers of attorney they themselves have granted to third parties in the E-Banking application, or via which accounts/custody accounts power of attorney has been granted to them. It is also possible to request the de-letion of a granted power of attorney.

Balance Manager/Intelligent Account TransferWith the balance manager (intelligent account transfer), it is possible for private cli-ents and business clients to have their account transfers executed simply and au-tomatically according to their own defined rules in the E-Banking application. This ensures effective support for efficient cash management.

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125

User-Managed SecurityPrivate clients and business clients have the possibility of making the settings re-lating to security in the online e-banking and mobile banking channels themselves in a central location in the E-Banking application.

Business Banking IB ConnectThe 'Business Banking IB Connect' option supports the connection of third-party provider payment software (TPP) to Finnova's Internet Banking (IB) application. The option enables the secure, direct exchange of information (file-based: PAIN/CAMT) using a standardised authorisation procedure (OAuth 2.0). As bank clients no longer have to manually upload or download files, the exchange of payment in-formation (PAIN/CAMT) between IB and the TPP payment software can be opti-mised with this option.

Finnova Loan Advisory Tablet ApplicationThe Loan Advisory tablet application for home financing combines high-quality and convenient face-to-face loan advisory with the Loan Advisory desktop application for a seamless, efficient overall process. The central focus is on a new, unique ad-visory experience for both clients and client advisors. The solution is based on mod-ern web technologies and can be used on any terminal devices.

Finnova Loan Advisory Finnova Loan Advisory is the modern and user-friendly solution for banks' loan ad-visory needs. From the advisory to the application, through to the approval of loan transactions of all kinds, high-quality visualisations and a sophisticated set of rules support the convenient, differentiated and structured client advisory, thereby en-abling a fast loan decision. The complete and seamless integration into the Finnova Core is part of Loan Advisory. Releasing takes place – in the same way as the Core Suite – from a single source. This ensures that both products always remain opti-mally coordinated with each other.

Personal Finance Management (PFM)Contovista's Personal Finance Management solution offers the full functionality you would expect of a modern PFM solution, and is even more convincing thanks to its functionalities such as semantic search, savings ratio analysis or document attach-ments. The solution has a modular structure. The following three modules can be licensed with Contovista: PFM Mobile for the integration of the PFM functionality into mobile banking, PFM Web for the integration of the functionality into e-bank-ing, and the credit cards module for importing credit card transactions into PFM.

180

186

187

S10/11

184

143

172

173

175

178

Portfolio ListsWith the 'Portfolio lists' option, the bank obtains a useful functionality with which it can summarise all types of portfolios according to freely definable criteria in dy-namic (i.e. automatically updated) lists. If required, individual portfolios can also be managed manually in static portfolio lists.

Benchmarks and Target Key FiguresThis option allows the bank to define and manage general benchmarks for strategy and tactic, or to create individual benchmarks and directly allocate them to selected individual portfolios. Furthermore, the option offers the functionality to allocate tar-get key figures for an asset allocation object at any desired level of this object, and to include them in the restriction check.

Risk Analyses This option makes it possible to calculate and display various key risk indicators at portfolio and segment level along the asset allocation structure. The basic con-figuration for the calculation of individual key risk indicators can be controlled in bank-specific parameter sets, allowing for different granularities.

Advanced Performance AnalysesThis option is a comprehensive extension of option 160 'Basic Performance Analy-ses' for banks. It enables the display of the performance contribution, the calcula-tion of a benchmark performance, and the performance attribution.

Performance BreakdownA set of rules with which the calculation of performance and the profit/loss break-down can be changed individually by the bank is made available with the functionality contained in this option. Therefore, not only can the relevance for the performance calculation be defined for each element of a posting (settlement component), but it can also be determined in which level of detail and in which order the profit/loss elements are shown in the private banking report (PBR) and in the GUI 'Historical performance'. It is possible to retrace each profit/loss element in the GUI in detail down to the individual component of the posting.

GO Templates and STPThis function not only enables complete automation of time-controlled periodic port-folio restructurings ('STP' in Global Order, e.g. for asset management mandates), but also makes it possible for the user to increase the degree of automation for manual bulk restructurings. The present option allows the user to store the general requirements for the generation of stock exchange orders in restructuring templates defined bank-specifically in the Global Order. These templates can be reused any number of times. They contain all transaction-relevant execution instructions, for example, which portfolio lists should be processed, until which process step pro-cessing should be automatic, which criteria should be used to determine holdings or to perform restriction checks, and whether a separate list of Global Order 're-jects' for manual post-processing should be created for portfolios containing errors.

162

163

161

158

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7170

CORE SUITE

Product Risk Classification for InvestmentsThe fulfilment of investor protection requirements is a key issue for various banks. This option provides the data structures required for managing product risk classi-fication codes (e.g. PRC) in the securities master and target values in the portfolio master. In addition, functions are available that make product risk calculation, mon-itoring and display possible at both portfolio and position level.

Swiss Bankers Travel Payment Methods – Connection to Core Suite and Integra-tion into E-BankingSwiss Bankers operates a dispatch service for travel payment methods for the cli-ents of Swiss banks. The range includes prepaid cards and cash. This option de-scribes the connection to the Core Suite (included in the standard) and the inte-gration of the Swiss Bankers Travel Cash card and order of foreign currencies into the Finnova E-Banking application (version IB Classic and version IB NextGen) for self-service by e-banking users (fee-based).

Cash Management for Foreign Exchange Bulk Orders (FX Global Order)With the Global Order 'Cash management' functionality, foreign exchange bulk or-ders for a large number of portfolios can be efficiently generated, processed and traded via the foreign exchange application. Typical use cases in asset management are the forex offset after larger portfolio restructurings in order to offset debit bal-ances that may have occurred on foreign currency accounts within the portfolio, or the development of a defined target balance on foreign currency accounts. The user is notified with practical advice during the processing if a foreign exchange order cannot be generated as expected. The 'Cash management' functionality focuses on the needs of portfolio management, speeds up bulk processing and increases the quality of the generated transactions.

Funds Breakdown DataThe 'Funds Breakdown Data' functionality provides data structures in the securi-ties master application and fills them with data from an external source (VDF, csv). Unlike option 141 'Funds Breakdown in the PMS', this option does not have any functionalities for data evaluation.

Funds Breakdown in the PMSThe 'Funds Breakdown' functionality provides data structures in the securities mas-ter as well as making it possible to include them as fund overviews in various asset analyses on the Finnova GUI, in restriction checks, in investment proposals and in private banking reports.

Synthetic Client PortfoliosWith this option, the bank can create and manage synthetic client portfolios in addi-tion to regular ('operative') client portfolios. Synthetic client portfolios are managed fully independently of the bank accounting and thus enable a shadow accounting for evaluation purposes.

112

114

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140

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500

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185 Electronic Swiss Tax StatementThis option maps tax statements in a uniform, electronic format. Electronically read-able PDF417 barcodes provide banks with partially automated processing without media discontinuity (creation), from the clients (tax return) to the tax authorities (as-sessment). In cooperation with the 'e-tax statement' working group, the Swiss Tax Conference (SSK/CSI) has developed the necessary eCH-0196 standard and made it available to financial institutions and cantonal tax authorities.

MANAGEMENT SUITE

Finnova ZV Compliance FilterSuspicious (incoming and outgoing) payments can be stopped before posting with this option. The name checking function of the ZV compliance filter compares any set of 'black lists' (INFO4C, World-Check, OFAC, etc.) with the payment partici-pants. Using the rule designer, it can be easily and quickly extended with any de-sired own rules.

Finnova KD Compliance FilterWith this option, client master data can be examined for potential risks during the opening process, or later when modifications or periodic checks are made. The name checking function of the KD compliance filter compares any set of 'black lists' (INFO4C, World-Check, OFAC, etc.). Using the rule designer, it can be easily and quickly extended with any desired rules.

A high-precision quality of matches is reached with the Analytical Engine – the heart of our Finnova Analytical Framework. This means that there is a reduction in so-called false alerts – apparent matches that turn out to be unjustified following a manual analysis.

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FIL Integration Services

CORE SUITE

Creation of International Tax Statements This FIL integration service offers a universal, read-only connection of the Finnova Banking Software to third-party systems for the preparation of international tax statements. It is possible to extend the provider's range of countries and retrieve the data of the clients concerned without making any adjustments in the FIL inte-gration service. The third-party system takes over client data, transactions, posi-tions, securities, as well as securities prices and exchange rates directly from the Finnova software. Client data is provided exclusively on a 'need-to-have' basis in order to protect client identity. For the same reason, the final creation of the tax statement with address enrichment, printing and archiving takes place in turn in the Finnova system.

Account and Portfolio AdministrationWith this FIL integration service, portfolios, accounts and custody accounts can be created, modified and read.

Data Import into the Loan Advisory ApplicationVia this FIL Integration Service, data for new loan applications can be written from third-party systems into the KB module (Loan Advisory) of the Finnova Banking Software. The data import comprises all information about the loan application, which has been prepared, approved and refined/completed in relation to data in the third-party system.

Client OverviewComprehensive client data, e.g. for a 360-degree overview, can be displayed with this read-only service.

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7574

NO. TITLE FINNOVA SUITE

1 Loan Advisory 2 and Extended Credit Control Core 3 Extended Security Functions (incl. LDAP) Core 4 CRM Basis Core 5 Extended Client Workflow, PEP Check and Whitelist Core 6 Electronic Transaction Monitoring Core 7 Internet Banking Client Engagement 8 Cherry Keyboard/Central Money Supply Core 9 Overdraft Management Core 10 Derivatives/Margins Core 13 Securities Centre incl. Events Core 14 Extended Name Matching/Letter to Direct Debit Collector (Payment Recipient) at Opening of Direct Debit Authorisation Core 15 Extended Savings Products Core 16 Physical Medium-Term Notes/Savings Book Printer Core 17 Pension Provision Interface Core 19 English Language Core 20 French Language Core 21 Italian Language Core 22 Extended Card Functions Core 23 Mortgage Bond Bank Interface Core 24 Signbase Interface/Signbase Login Core 25 CSV Interface Abacus Client Engagement 26 Interface to External PMS Systems Core 28 Bank-Specific Client/Account Number Generation Core 29 Printing Channel for International Payments (Address Labels for Publications/Deferred Dispatching) Core 31 Fee Functions Core 33 Letter of Creditworthiness Core 34 PMS Order Interface Core 35 Extended Securities Functionalities Core 38 Roll Printer Core 40 Extended Money Market Function: IRS and FRA Core 41 Management of Pension Products (incl. Option 62 V1 Standing Orders in Pension Provision) Core 42 Continuous Linked Settlement (CLS) Core 43 Extended ATM Functions/OTIS PIA Link Client Engagement 44 New Authentication Procedures Client Engagement 45 Securities Settlement Interface Core 46 Trading Systems Interface Core 47 Cash Loan/Leasing Core 48 Extension of CRM – MyClients Core 49 Extension of CRM – Pending Tasks + Notes Core 50 Interface to WCPL Core 51 Extended Registered Shares Functions Core 52 Connection to External Asset Managers Client Engagement 53 Business Process Outsourcing – Functions Core 54 Automatic GUI Testing – UFT/QTP and Tosca Connector Core 55 Automated GUI Testing/Full Version (additional feature to Option 54 V1) Core 56 Oracle RAC Support Core

Overview of all options

57 Connection to External Web Solutions Core 58 ZEK/IKO Interface Core 59 Scanning Post-Processing Core 60 FDK Interface Core 61 Bulk Restructuring of Securities (Global Order) Core 62 Standing Orders in Pension Provision Core 63 Spanish Language Core 64 Automated Fund Savings Core 65 Connection of Privor, Privit & Revor Core 68 FDK Runtime Core 69 Connection to Research Information Suppliers Core 70 Securities Compliance Functions Core 71 Global Custody Functions Core 72 Cash Exchange Machine Client Engagement 73 eGRIS Connection Core 77 WIR Core 78 Extended Money Market Function 'Repurchase Agreement – Repo' Core 79 Client Profiler Core 80 CRM Campaign Management Core 82 Cash Voucher Control Client Engagement 83 Direct Access to the Archive Core 84 Finnova E-Banking Portal Client Engagement 85 E-Banking Campaign Management Core 86 ZV Order Opening Posting Core 87 FATCA Record Search (FATCA basic option) Core 88 Indirect Management Mandates Core 89 Automation of Closure Core 91 Technical Year of Construction Core 92 Processing of Indirect Amortisations YEP Core 93 Display of Contract Clauses of Preceding Transaction Core 94 Commitment Fee Core 97 Security Deposit Management Core 98 Resubmission/Extension and Presentation of the Balance Sheet Core 99 Irrevocable Promise to Pay Core 100 Credit Line Core 101 Libor Mortgage Core 102 General Assembly Admission Ticket Administration Core 103 FATCA 8966 Reporting Core 105 Multi-Banking Client Engagement 106 Automatic Return Core 107 Processing of Physical Standing Orders by Swiss Post Core 108 Order Profile Check Core 109 Enquiries Core 110 Withdrawal Limit Fee Core 111 Tariff Deviations – Transparent Pricing Core 112 Product Risk Classification for Investments Core 114 Swiss Bankers ODS Core & Client Engagement 115 Fixed Advance Core 116 Confirmation of Business Relationships – Extension Core

7776

117 Investment Advisory Option Package Core 119 Cash Management Core 120 Budget Overview Core 121 Bulk Modification of Stock Exchange Order Core 123 FXLinX – Automatic Foreign Exchange Trading Core 124 Submission of Payment Files in XML Format (CH) Client Engagement 125 Client Cash Reporting in XML Format (CH) Client Engagement 126 Time-Dependent Payments Core 127 Cut-Off Times in Payment Transactions Client Engagement 128 Automatic SWIFT Cancellations Core 129 IBAN Validation Core 131 Blacklist in the Securities Master Core 132 Central Mortgage Bond Institution Core 133 Partial Execution of Collective Orders Core 134 SEPA Payment via Correspondent Core 135 Validation of Incoming Payments Core 136a SEPA Refund Request (via euroSIC) Core 136b SEPA Refund Request (via Correspondent) Core 137 Value Adjustments FINMA Circular 2015/1 Accounting – Banks Core 138 Securities Centre Authorisation Matrix Core 139 EMIR/FMIA Trade Repository for Derivatives Core 140 Funds Breakdown Data Core 141 Funds Breakdown in the PMS Core 142 Tax Voucher Creation Core 143 Connection of SignPad and Digitalisation of Teller Vouchers Client Engagement 144 SEPA Direct Debit Core 146 ERP Gateway Client Engagement 147 PayFile Gateway Client Engagement 149 Individual Payment Stop Core 150 Collateral Monitoring Core 152 Credit Fee Core 154 PMS Basis Core 155 Synthetic Client Portfolios Core 156 Portfolio Lists Core 157 Asset Allocation Structures (SAA, TAA, Exposure) Core 158 Benchmarks & Target Key Figures Core 159 Investment Proposal Core 160 Basic Performance Analyses Core 161 Risk Analyses Core 162 Advanced Performance Analyses Core 163 Performance Breakdown Core 164 GO Templates and STP Core 165 GIPS Composites Core 167 Event Reconciliation with Paying Agent Core 168 Regulatory Withdrawal Limit Fee Core 170 Swiss Tax Statement at Client Level (Master) Core 171 CrontoSign Push Client Engagement 172 ATMfutura Client Engagement 173 Finnova QR Service Client Engagement

175 Management of Powers of Attorney in the E-Banking Application Client Engagement 177 Push Notifications in the E-Banking Application Client Engagement 178 Balance Manager/Intelligent Account Transfer Client Engagement 180 User-Managed Security Client Engagement 181 Micro-fees Core 182 New Direct Debit and E-Bill (LEON) Client Engagement 183 Payments – Back Office Optimisations Core 184 Business Banking IB Connect Client Engagement 185 Electronic Swiss Tax Statement Core 186 Finnova Loan Advisory Tablet Application Client Engagement 187 Finnova Loan Advisory Client Engagement 500 Finnova ZV Compliance Filter Management 501 Finnova KD Compliance Filter Management S1 BPO Functions Core S2 Finnova Mobile Banking Client Engagement S3 Finnova Mobile Banking – Inpayment Slip Scanner Client Engagement S4 Finnova Mobile Banking – Debit Cards Client Engagement S5 Finnova Mobile Banking – Geoblocking Client Engagement S6 Finnova Mobile Banking – Standing Orders Client Engagement S7 Finnova Mobile Banking – Scanner Plus Client Engagement S8 Finnova Mobile Banking – Authorising Payments Client Engagement S9 Finnova Mobile Banking – Editing Pending Payments Client Engagement S10 Personal Finance Management (PFM Mobile) Client Engagement S11 Personal Finance Management (PFM Web) Client Engagement S15 Finnova Mobile Banking – LEON New Direct Debit and E-Bill Client Engagement S16 Finnova Mobile Banking – Easy Activation Client Engagement

7978

NO. TITLE SUITE

1 Loan Order (read access) Core 2 Real Estate Data (read access) Core 4 Asset Allocation Export Core 6 Regulatory Requirements Core 7 Client Onboarding Core 9 Portfolio Attributes Core 10 Client Assessment and Total Exposure Core 12 Pending Task Core 13 Product Group Administration Core 14 Basic Payment Services Core 15 Power of Attorney Core 16 Relationship Administration Core 17 Creation of International Tax Statements Core 18 AMLO Administration Core 19 CDB Administration Core 20 Address Administration Core 21 Basic Rules Core 22 Contract Core 23 Account and Portfolio Administration Core 24 Data Import into the Loan Advisory Application Core 25 Output Management Core 28 Notes Core 29 Account Maintenance Fees & Discounts Core 30 Client Overview Core

FIL Integration Services

THE SOUNDS OF SMARTER BANKING

Publication details

Publisher

Finnova

Visual implementation

BrandNew AG, Zurich

Text

Finnova

Photography

Kilian Kessler, Zurich

Lea Hepp, Zurich

Felix Pflanzl (Finnova)

Musicians

https://mozartheroes.com

Printing

Linkgroup AG, Zürich

© 2018, finnova AG Bankware

Disclaimer

The information presented in this product overview is a snapshot of the Finnova

Banking Software at the time of printing, with varying levels of detail and spec-

ificity depending on the chapters. This information is expressly not an offer

for acquisition of user rights for the Finnova Banking Software or any related

services of Finnova AG Bankware. This product brochure is intended exclu-

sively for information purposes.

PB

_18

09

e

SMARTER BANKING

finnova AG Bankware Merkurstrasse 65600 LenzburgSwitzerland

www.finnova.com [email protected]

T +41 62 886 47 47F +41 62 886 48 88

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