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Family Day Care

PART A

Family Day Care Service Policies and Procedures required

under r168

Policies & Procedures Manual - June 2016

Family Day Care

Nutrition Policy

Policy/Procedure Number: A 1.1

Evidence of link to: NQS: 2.1.4, 2.2, 2.2.1, 7.3.5,

Evidence of link to: ECSNR: r168(2)(a), r80(3)(a)(b)

Policy StatementThe City of Greater Geelong Family Day Care scheme recognises that the early years of a child’s life is a critical period for their healthy development and growth. During this time, both physical and intellectual development is largely dependent upon adequate nutritional intake. Good nutrition is essential to healthy living and enables children to be active participants in play and leisure.

RationaleTo ensure all children in Family Day Care are offered varied, safe and nutritious meals, that are culturally appropriate and sufficient enough to meet the needs of each child. Whether supplied by the Contract Educator or Parent food should be stored in a safe, hygienic manner. Contract Educators, staff and families should recognise that they are role models and are encouraged to provide food and drinks that are in line with the nutrition and oral health policies.

Strategies and PracticesThe Coordination Unit will Provide parents with a copy of the FDC Nutrition Policy and discuss at the initial enrolment

interview Ascertain on initial enquiry whether children have any food induced allergies and ensure the

relevant documentation (Anaphylaxis Management Plan, Allergy Action Plan and Risk minimisation plan) are completed in consultation with parent/guardian and the child’s medical practitioner.

Collect and record relevant information about individual special dietary requirements of children (i.e allergies, cultural etc) if required

Encourage families to provide adequate and nutritious meals for their child while in care Encourage and support all Contract Educators and staff to attend professional development relating

to nutrition, food safety and oral hygiene Include nutrition, food safety and oral hygiene information into new Contract Educator orientation Provide nutrition, food safety and oral hygiene professional development on regular basis Provide up to date information and resources to Contract Educators and families on nutrition, food

preparation and storage and oral hygiene. Encourage and support breastfeeding Work in partnership with the Healthy Together Geelong Project to deliver and promote healthy

eating and oral initiatives

Contract Educators Will: At the initial meeting with parents, discuss and document on the

FDC Contract Educator Parent agreement form the following How the Nutrition policy will be implemented in their service The child’s routine and food requirements, including culturally appropriate food Whether there are any food induced allergies Foods deemed unsuitable (as per the policy) will not be given to children and will be given back to

parents at the end of the day. FDC Contract Educators need to consider a strategy on replacement meals should this occur.

Have water available at all times for children. Personal water bottles clearly labelled with the child’s name may assist in encouraging children to drink water


Family Day Care

Contract Educators Will: Not provide sweet drinks, including fruit juice, cordial, flavoured

milk, sports drinks Provide meals and snacks to children on a regular but flexible

basis taking into consideration the child’s nutritional requirements. Continue to offer foods even if children reject them at first – They need to see and taste new

foods several times before they become familiar and are accepted. Encourage children to taste a wide variety of foods with a range of flavours, colours, textures and

aromas through menus and food Will involve children in healthy food experiences through growing, food preparation and cooking. Encourage to become independent with pouring drinks, self feeding, serving, accessing snack

boxes (with FDC Contract Educator guidance), using utensils, setting tables and clearing up and involve in easy food preparation/cooking activities

Allow sufficient time for the child to eat without hurrying. Encourage children to eat healthy food without being required to eat food they don’t like or to eat

more than they want. Allow simple decision making regarding choice Will provide a supportive, respectful and encouraging environment for bottle / breast feeding. Will discuss the value of ‘everyday’ food and ‘sometimes’ foods as well as healthy living. Encourage children to be seated whilst eating (with the FDC Contract Educator when possible) for

safety reasons, to aid digestion, and to encourage social interaction. Provide a positive eating environment with relaxed, social and enjoyable experiences that promote

healthy lifestyles, good nutrition and oral health by role modelling at mealtimes and throughout the day.

Will not use food or drink as an incentive, bribe or reward at any time Provide food that is healthy and includes fruit and vegetables every day and limits foods that are

high in fat, salt and sugar. Encourage parents providing meals / snacks to provide nutritious food including fruit and

vegetables daily. Pre packaged snacks such as chips, chocolates, lollies and muesli and fruit bars are discouraged. Refer to tip sheets / information attached.

Regularly update food safety and nutrition training and oral health. Boil all water for infants that is to be fed to infants under than 6 months Not provide alcohol to infants, children or adolescents.

If providing meals Contract Educators will: Will promote the consumption of fruit and vegetables and healthy food options in line with Australia

Dietary Guidelines Will submit a 2 week menu cycle, along with any recipes to be assessed by the Victorian Healthy

Eating Advisory Service to ensure it meets with Australian dietary guidelines. An assessment report will be provided with feedback.

Will display a weekly menu at the service ECSNR 80 (3) (a&b)

Families will; Provide food that is pre-prepared so that it can be either eaten cold or reheated only to ensure

that the FDC Contract Educator is not spending significant time away from children when cooking or putting meals together.

Not provide juices, soft drink, flavoured milk or sports drinks. Provide nutritious meals/snacks, including fruit and vegetables daily. Avoid Pre packaged high

sugar or salty snacks like chocolate bars, noodle snacks, fruit straps/rolls and check the nutritional information on so called “healthy” snacks (like muesli bars or biscuits). Treats or “sometimes” food should be saved for special occasions and should not be taken to Family Day Care. These include: cakes, donuts, chips, lollies.

Communicate current dietary requirements of their children and notify their Contract Educator immediately of any changes

Notify the Contract Educator if any special dietary requirements are required and provide a written management plan to the Contract Educator for any allergies. E.g (Diabetic, anaphylaxis etc)


Family Day Care Keep lunchboxes and drink bottles clean and hygienic and follow food safety guidelines when

transporting food.Introduction of Solids Introduce solids at around six months of age Start with low-allergy risk foods such as iron fortified baby cereals; follow this with fruit and

vegetables, and then meats Add only one food at a time and wait a few days before introducing a new food Pasteurised full fat cows milk may be introduced to a child’s diet in foods such as breakfast cereal,

yoghurts, custards, cheese, once meats are being eaten. However cow’s milk is not recommended, as a drink, until after 12 months.

Milk and Dairy Foods

0 - 2 years: Reduced fat milk and skim milk should not be given to children under 2 years

2 - 5 years: Reduced fat milk and dairy products can be offered to childrenover 2 years of age. Skim milk is not suitable for children under 5, however can be used in family meals e.g. custard.

Over 5 years: Skim and reduced fat milks and dairy products are appropriate touse for children over 5years.

Care should be taken to: Limit saturated fat and moderate total fat intake. Low-fat diets are not suitable for infants. Choose foods low in salt. Consume only moderate amounts of sugars and foods containing added sugars.

Food Safety Care for children’s food – prepare and store it safely. Follow food safety guidelines.

Day-to-Day Service Management of Health and Safety PoliciesReviewed at monthly team meetings and as required

References The Healthy eating and physical activity guidelines for early childhood (Get up and Grow resources

2009) Child nutrition website: www.health.vic.gov.au/nutrition/chld_nutritiion/index www.healh.vic.gov.au Australian Dietary Guidelines

Resources and Further Readings Education and Care Services National Regulations 2011 Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au


http://www.acecqa.gov.au/

http://www.healh.vic.gov.au/

http://www.health.vic.gov.au/nutrition/chld_nutritiion/index

Family Day Care VEYLDF, EYLF, MTOP Good Food in Family Day Care (National Family Day Care Council of Australia) Department of Nutrition and Food Services Royal Children’s Hospital Dental Health Services Victoria Kids – ‘Go for your life ‘ Victorian Healthy eating Advisory Service Healthy Together Geelong – Advice for parents and guardians Tip sheet Raising Children Network Parent fact sheets – Children’s teeth and how to brush them, looking

after teeth and gums, healthy food for healthy teeth

Create date: May 2005Reviewed: June 2006, Dec 2007, May 2010, April 2012, July 2013, May 2015Next Review date: May 2017


Family Day Care

Sunsmart Policy


Evidence of link to: NQS: 2.3, 2.3.2, 7.3.5,

Evidence of link to: ECSNR: r168 (2)(ii),

The City of Greater Geelong Family Day Care service is an accredited SunSmart service with the Cancer Council Victoria’s SunSmart Early Childhood Program.

Policy StatementThe City of Greater Geelong Family Day Care SunSmart policy has been developed to ensure that all children and staff maintain a healthy balance between too little and too much ultraviolet (UV) radiation from the sun.

RationaleA healthy balance between too much and too little ultraviolet (UV) radiation from the sun is important for health. Too much UV from the sun can cause sunburn, skin damage, eye damage and skin cancer. Australia has one of the highest rates of skin cancer in the world. Two in three Australians will develop some form of skin cancer before they reach the age of 70. Overexposure to UV during childhood and adolescence is known to be a major cause of skin cancer.Too little UV from the sun can lead to vitamin D deficiency. Vitamin D regulates calcium levels in the blood. It is also necessary for the development and maintenance of healthy bones, muscles and teeth.To ensure a healthy balance between too much and too little UV is maintained, sun protection is used from the 1st of September until the 30th of April and whenever the UV Index level reaches 3 and above. From May until August, sun protection is not used unless the UV Index level reaches 3 and above.

Strategies and Practices All children, FDC Contract Educators and staff use a combination of sun protection measures

whenever UV Index levels reach 3 and above. Particular care is taken between 10 am and 2pm (11 am and 3 pm daylight saving time) when UV Index levels reach their peak during the day.

Sun protection measures are not used from May until August unless the UV Index level reaches 3 and above. (www.sunsmart.com.au Today’s UV levels.)

The scheme’s SunSmart practises consider the special needs of infants. Babies under 12 months are kept out of direct sun.

Managing the physical environment shade The availability of shade is considered when planning excursions and outdoor activities. Children are encouraged to use available areas of shade when outside. Prams or strollers should have a hood that can be adjusted to block out the direct sun.


http://www.sunsmart.com.au/

Family Day Care

Protective behaviours and practices

Clothing When outside, children, FDC Contract Educators and staff are required to wear loose fitting clothing

that covers as much skin as possible. (Please note: singlet tops do not offer enough protection and are therefore not appropriate).

Hats All children, FDC Contract Educators and staff are required to wear hats that protect their face, back

of the neck, eyes and ears, i.e. legionnaire, broad-brimmed or bucket hats. (Please note: baseball caps do not offer enough protection and are therefore not recommended.)

The policy of “No hats/appropriate clothing, no outdoor play” will be enforced by FDC Contract Educators and Family Day Care staff.

Sunglasses (suggested) Children and FDC Contract Educators are encouraged to wear close fitting, wrap around sunglasses

that meet the Australian Standard 1067:2003 (Sunglasses: Category 2, 3 or 4) and cover as much of the eye area as possible. Toy and fashion-labelled glasses do not meet the Australian standard.

Sunscreen SPF 30+, broad spectrum, water resistant sunscreen is available for FDC Contract Educators and

children's use. FDC Contract Educators will observe strict health and hygiene practices when applying sunscreen to

minimise risks to themselves and children. Sunscreen is applied at least 20 minutes before going outdoors and reapplied every two hours

when outdoors. For children with naturally very dark skin, please discuss with your Contract Educator about the

requirement of sunscreen being applied to your child.

Role modellingFDC Contract Educators and staff will act as role models by: Wearing sun protective hats / clothing, and sunglasses when outside Applying SPF 30+ broad spectrum, water resistant sunscreen Seeking shade whenever possible

Sharing information about sun protection The children learn about skin and ways to protect their skin from the sun. FDC Contract Educators and families are provided with information on sun protection When enrolling their child, families are: Informed of the scheme’s sun protection policy. Asked to provide a suitable hat for their child. Asked to provide their child with suitable outdoor clothing that is cool and covers as much skin as

possible. Asked to provide SPF30+, broad spectrum sunscreen for their child Required to give permission for staff to apply sunscreen to their child.

Review


Family Day Care Management and FDC Contract Educators monitor and review the effectiveness of the SunSmart

policy every two years and revise the policy when required.


References The Cancer Council Victoria website www.sunsmart.com.au www.cancer.org.au/sunsmart COGG Heat and UV Procedure

Resources and Further Readings www.bom.gov.au/products/UV/Geelong_VIC.shtml (for UV rating)

ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Education and Care Services National Regulations Education and Care Services National Law Act 2010 Childcare service Handbook 2011-2012 (DEEWR) VEYLDF, EYLF, MTOP Australian Standards for sun protection clothing, sun glasses and shade cloth The Victorian Prevention and Health Promotion Achievement Program – Sun protection

benchmarks 2012

For further information:

The Cancer Council VictoriaAddress: 1 Rathdowne Street, Carlton , Vic 3053Email: [email protected]: 963 5148Fax: 9635 5260Hotline: 131 120

Create date Feb 2003Reviewed: Feb 2007, Sept 2009, Feb 2011, April 2012, March 2015Next Review date: March 2017



http://www.bom.gov.au/products/UV/Geelong_VIC.shtml

http://www.cancer.org.au/sunsmart

http://www.sunsmart.com.au/

Family Day Care

Water Safety PolicyPolicy/Procedure Number: A 1.3

Evidence of link to: NQS: 2.1.3, 2.2.1, 2.3.2, 7.3.5,

Evidence of link to: ECSNR: r168(2)(a)(iii), r101(2)

Policy StatementThe City of Greater Geelong FDC Scheme, acknowledges the importance of safe practices around water. Water hazards, pools and spas are a high risk to children’s safety. Supervision of children is paramount to ensure their safety.

RationaleTo ensure all Contract Educators, Coordination Unit staff and families are informed of the procedure required by the City of Greater Geelong Family Day Care in relation to experiences involving water and excursions where there is a water hazard

Strategies and Practices The Coordination will: Ensure that Contract Educators are aware of their responsibilities in regards to the Water Safety

Policy Ensure that water safety information is provide to Contract Educators and families Ensure a risk assessment is competed for all Family Day Care planned events and excursions Ensure an annual certificate of currency is obtained from each Contract Educator that has a pool or

spa Monitor the implementation, compliance, complaints and incidents in relation to this policy Keep the policy up to date with current legislation, research, policy and best practice Revise the policy and procedures as part of the service’s policy review cycle, or as required

Contract Educators will: Remain vigilant in the supervision of children in and around water and be alert to potential risks in

everyday practice in the learning environment, including excursions to parks, sanctuaries, the beach, river, pool and ponds etc

Never leave children alone near any water. Drowning is the leading cause of death for children in Victoria, with infants and toddlers most at risk

Ensure that water hazards and risks associated with water-based activities are considered in a risk assessment prior to conducting excursions

Be aware that small bodies of water, including nappy buckets, water containers, pet water bowls and poor drainage which allows water to collect can also present drowning hazards for young children. Children can drown in as little as a few centimetres of water

Only fill wading pools, plastic and blow up pools, water play troughs to a maximum depth of 30cm, otherwise pool fencing is required

Empty wading pools, plastic and blow up pools, water play troughs after each use and store to prevent the collection of water

Not allow children with diarrhoea, upset stomach, open sores, or nasal infections to use a pool or wading pool.

Fit ponds and water features with a child proof cover to prevent child access Keep nappy buckets inaccessible to children and check garden after rain or watering and empty

water that has collected in holes or containers Keep bathroom and toilet doors closed or supervise children when using the bathroom.


Family Day Care Not directly supervise their own children for swimming activities whilst still responsible for the

supervision of children enrolled with Family Day Care Ensure their pool/spas undergo an annual inspection by a council inspector ensuring that the

current standards are being met. Certificate of currency must be provided to the scheme Keep an accessible, current and legible cardiopulmonary resuscitation (CPR) guide near pool Follow all regulations according to the Swimming Pools Act 1992 in regards to pools e.g pool

fencing and gates Remove all objects from around pool or other water hazard that a child could use to climb over

fencing, such as logs, trees, bikes, chairs, bins Keep pool filters, chemicals and equipment inaccessible to children Maintain adult/child ratios for all water orientated activities that involve paddling /swimming /

playing in the water, at a beach, pool, river, pond, spa. Participation is dependant upon parents signing a Non-Regular excursion form and a risk assessment is completed.

1 Adult for each Child under 3 years of age1 Adult for every two children over 3 years of age

Report any incidents to the Coordination Unit Maintain a current approved First Aid qualification


References Kidsafe Victoria Water Safety Fact Sheet 2011 RCH Safety Centre Water Safety Fact Sheet 2008 Royal Lifesaving Society Australia Water Awareness Fact Sheet

Resources and Further Readings http://www.rch.org.au/emplibrary/safetycentre/02_water.pdf ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Education and Care Services National Regulations 101(2) 168(2)(a)(iii) Education and Care Services National Law Act 2010 (Section 167) Childcare service Handbook 2013-2014 (Department of Education) VEYLDF, EYLF, MTOP Building code of Australia 2010- http://www.buildingcommission.com.au/consumers/swimming-

pool-and-spa-safety-barriers

Create date 2010Reviewed: April 2012, Dec 2013, Dec 2014Next Review date Dec 2015



http://www.rch.org.au/emplibrary/safetycentre/02_water.pdf

Family Day Care

First Aid Administration Policy


Evidence of link to: NQS: 2.1.3, 2.2.1, 2.3 4.1.1, 7.3.5

Evidence of link to: ECSNR:r87; r89; r136; r137(1)(e); r168(2)(a); r245

Policy Statement

The City of Greater Geelong Family Day Care is committed to providing a safe and healthy environment for all children, Contract Educators and staff using the service

Family Day Care has a duty of care to provide all persons with a safe and healthy environment. Family Day Care defines ‘First Aid’ as ‘the essential skills and knowledge required to manage life threatening emergencies until professional medical help arrives. This includes OH&S, resuscitation, managing shock, bleeding, burns, fractures, soft tissue injuries, environmental exposure, cardiac emergencies, respiratory emergencies, diabetes, allergies, epilepsy and poisoning. It is understood that there is a shared legal responsibility and accountability between, and a commitment by, all persons to implement the service’s First Aid Policy, procedures and practices

RationaleTo ensure all staff and Contract Educators know their responsibilities and follow correct procedures in the administration of first aid in an emergency. Please refer to: Education and Care Services National Regulations 2011. R.136 (3) ‘All Contract Educators engaged in the service to have First Aid, Anaphylaxis and emergency Asthma training.’

Strategies and Practices

Coordination Unit will: Monitor the implementation, compliance, complaints and incidents in relation to this policy Ensure that all Contract Educator approved first aid qualifications, anaphylaxis management

training and emergency Asthma management training are current, recorded on Harmony and scanned to Dataworks

Ensure staff maintain current approved first aid qualifications, anaphylaxis management training and emergency Asthma management training. Copies of certificates are to be stored on staff files

Monitor the contents of all first aid kits at Contract Educator annual home safety audits Ensure that an up to date first aid kit is taken on all Family Day Care planned events and

excursions Keep up to date with any changes in the procedures for the administration of first aid Ensure a risk assessment is conducted prior to an excursion to identify risks to health, safety or

wellbeing and specify how these risks will be managed and minimised Ensure there is an induction process for all new staff that includes providing information on

Ariston House First Aiders, the location of first aid kits and specific first aid requirements at Ariston

Ensure all staff are aware of their responsibilities in the event of an emergency If required ensure a FDC Coordination Unit staff member goes to support Contract Educator at

scene of accident If necessary organise alternate care or collection by parents at the Contract Educator’s service Report serious accident/incidents to appropriate authorities as soon as possible, where

medical or emergency attention was sought or should have been sought for a child


Family Day Care Assess submitted Notice of Incident, Injury Trauma and Illness Register of Children in

Care. Investigate the incident if necessary, note corrective action taken, sign & date and provide a copy to the Contract Educator

If any child requires medical attention for an incident, injury, trauma or illness, DET is required to be notified by the FDC Co-ordination unit within 24 hrs of the incident, injury, trauma or illness occurring. (see ‘How to report a serious incident’ procedure)

Adhere to the Incident, Injury, Trauma and Illness Policy in all accident situations

Contract Educators will: Adhere to the Incident, Injury, Trauma and Illness Policy in all accident situations Notify serious incidents on the same business day of the incident and submit the completed

written report to the Coordination Unit within 24 hours of the incident occurring Complete the appropriate Minor Incident, Injury, Illness and Trauma Register or Notice of

Incident, Injury, Illness and Trauma Register of Children in Care Ensure a fully stocked, in date and labelled first aid kit is easily recognisable and accessible

both at the service and on outings

In the case of a minor accident the Contract Educator will: Assess the injury Attend to the injured person and apply first aid as required Ensure that disposable gloves are worn when dealing with blood or bodily fluids and follow the

FDC management of exposure to blood and bodily fluids protocol for cleaning up and disposal Verbally report any accident to the Coordination Unit and parent / guardian or other

responsible person as soon as practicable Record the incident and treatment given on the FDC Minor Incident, Injury, Illness and Trauma

Register of Children in Care and ensure parents complete and sign the parent / guardian response section.

In the case of a major accident the Contract Educator will; Assess the injury and decide whether the child needs to be attended to by a doctor or whether

an ambulance should be called. Attend to the injured person and apply first aid as required If the child’s injury is serious the first priority is to get immediate medical attention. Contact

parents immediately, if not possible, there should be no delay in organising medical attention. Keep trying to contact parents or emergency contact

Contact the Coordination unit to advice of accident as soon as possible and request assistance if required.

Ensure that disposable gloves are worn when dealing with blood or bodily fluids and follow the FDC management of exposure to blood and bodily fluids protocol for cleaning up and disposal

Stay with the child until suitable help arrives, or further treatment taken Try to make the child comfortable and reassure them If an ambulance is called and the child is taken to hospital a staff member/Contract Contract

Educators will accompany the child if possible Record the incident and treatment given on the FDC or Notice of Incident, Injury, Illness and

Trauma Register of Children in Care. Ensure parents complete and sign the parent / guardian response section and forward to the Coordination Unit within 24 hours of the incident occurring

Families Will: Provide written consent (via the enrolment form) for the Contract Educator to administer aid

and call an ambulance, if required


Family Day Care Provide the contact details of their preferred Medical Practitioner, Medicare number and

expiry date and if applicable their Ambulance subscription number Be contactable, either directly or through emergency contacts listed on the child’s enrolment

record, in the event of an incident requiring the administration of first aid. Complete and sign the parent / guardian response section of the Notice of Incident, Injury,

Trauma and Illness Register in the event of an accident / incident

First Aid qualifications It is the responsibility of Contract Educators and FDC staff to ensure all First Aid, Anaphylaxis,

Emergency Asthma management, CPR training is completed before due date. Level 2 First Aid Certificate - (3 yearly) (HLTFA301C) or equivalent (HLTAID004)CPR (HLTCPR201B) ( annually)First Aid Management Anaphylaxis (22099VIC) or (HLTAID 004) ( 3yearly)Emergency Asthma Management (21886VIC) or (HLTAID004) ( 3yearly)

At all times, the supervising Contract Educator will have current level 2 first aid, anaphylaxis and emergency Asthma qualifications.

First aid qualifications are acquired through an accredited training provider and regularly updated (as determined by the authority).

Contract Educator training is updated on Harmony when certificates are supplied to the unit. A copy of training certificates are kept on Dataworks Copies of first aid qualifications are stored on staff profiles. Family Day Care informs families that Contract Educators caring for their children hold accredited

first aid at all times.

Poisons Information CentreThe Poisons Information Centre Telephone number 131126 is displayed on the FDC emergency contact list which must be displayed near the telephone in an Contract Educators home or in-venue premises

Protective behaviours and practicesContract Educators, Support Officers and students act as role models Children learn through example and modelling is an important way to teach children about safe

behaviours and practices. Contract Educators, Support Officers and students must comply with the First Aid Policy.

Contract Educators & Support Officers professional development opportunities FDC Contract Educators are required to pay for their own training to maintain first aid, Asthma, CPR

and anaphylaxis training. CoGG provides Support Officers with paid training to maintain first aid, Asthma, CPR and

anaphylaxis training.

First Aid Kits FDC Contract Educators are required to keep and maintain a readily accessible First Aid Kit stocked

with items specified in the Home Safety Checklist. The First Aid Kit is to be clearly marked “Family Day Care First Aid Kit”.

Support Officers will check First Aid Kits annually when completing Contract Educator home safety checks. It is the Contract Educators responsibility to ensure the First Aid Kit is maintained at all times.

A portable First Aid Kit is to be taken on all outings away from the home. Items to be included in a kit for the purposes of excursions are marked with an asterisk (*) in the home safety check first aid list.


Family Day Care For no additional expense, items marked as * can be placed in a bag within the indoor First Aid Kit

to enable the bag to be simply removed from the kit for excursions. Alternatively FDC Contract Educators may choose to make up a separate excursion kit.

The First Aid Kit must be easily recognisable and accessible. Council provides First Aid Kits in Council vehicles. First Aid Kits are checked and restocked when

vehicles are serviced. First Aid Kits are available on the ground and first floors levels at Ariston House and in the training

room. The First Aid Kits are checked and restocked on quarterly Ariston House safety audits. Ariston House First Aiders listed on the emergency evacuation procedure.

Communication with: Children: Contract Educators hold a discussion with children after a first aid event occurs.Families: Information regarding any first aid response is communicated to families confidentially and with sensitivity. Contract Educators: A debriefing session is available to Contract Educators after any first aid response. Support Officers monitor compliance of first aid requirements of all Contract Educators. Management: The co-ordination unit is made aware of all first aid responses and act accordingly to Departmental requirements.

Other Offering posters, pamphlets and information via newsletters, fact sheets etc.


References Education and care Services National Regulations 2011 COGG Workplace First Aid Management Procedure Worksafe Compliance Code: First Aid in the workplace COGG vehicle policy Ariston House emergency evacuation procedure COGG Workplace Fist Aid management Procedure Worksafe Compliance Code: first Aid in the Workplacehttp://www.education.vic.gov.au/childhood/providers/health/pages/anaphylaxis.aspx

Poisons Information Centre Listing. (n.d.). Retrieved June 28, 2007, from http://ausdi.hcn.net.au/poisons.html

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2011-2012 (DEEWR) VEYLDF, EYLF, MTOP

Dealing with Medical ConditionsCreate date Dec 2013Reviewed: Jan 2015; Jan 2016Next Review date January 2017



http://ausdi.hcn.net.au/poisons.html

http://www.education.vic.gov.au/childhood/providers/health/pages/anaphylaxis.aspx

Family Day Care

Incident, Injury, Trauma and Illness PolicyPolicy/Procedure Number: A 2

Evidence of link to: NQS: 2.1.1, 2.1.4, 2.3.3, 2.3.4, 7.3.1

Evidence of link to: ECSNR: r85, r86, r87, r168(2)(b), r177

Policy StatementTo safeguard the health and wellbeing of children by managing further risks and seeking appropriate medical treatment in the event of an illness, accident or emergency.

RationaleIn the event of an accident or an emergency situation the Contract Educator has a duty of care to take immediate action and provide appropriate services or care to those involved. In the case of serious injury or illness, the Contract Educator is not required to diagnose or treat the condition apart from carrying out the appropriate first aid procedures. Diagnosis and treatment are the responsibility of the ambulance officer or medical practitioner in attendance.

Strategies and PracticesThe Coordination Unit will: Support Contract Educators with relevant forms for collecting authority and information Be familiar with regulatory requirements in relation to dealing with emergency situations with

children On enrolment of a child, ensure the family has given written authorisation for any Contract

Educators or staff member of the service, to seek and/or carry out emergency ambulance, medical, hospital or dental advice or treatment if required

Notify the families or emergency contacts under these circumstances as soon as it is possible to do so

Have current First Aid, Asthma and Anaphylaxis qualifications Upon receiving notification of a serious incident involving a child attending Family Day Care where

the incident results in the child receiving medical, dental or hospital treatment immediately notify the family, COGG Family Services Manager and DET (within 24 hours).

Upon receiving notice of a death of a child while being provided with care, the nominated supervisor will immediately notify the child’s family, a police officer, COGG Family Services Manager and DET (within 24 hours)

Contract Educators will call an ambulance then inform families in the case of an emergency or life-threatening situation, (Ambulance coverage is beneficial to avoid full charge liability)

Keep accurate incident, injury, trauma and illness records and store confidentially until the child is 25 years old.

Provide debriefing sessions and support to Contract Educators who have supported a child through a trauma

The Contract Educators Will: Take all precautions to reduce the incidence of accidents and injuries that can occur which need to

be responded to effectively e.g burns, convulsions, fractures, cuts Regularly practice emergency procedures Display contact numbers of emergency services, FDC Coordination Unit and families near a

telephone

The Contract Educators Will:


Family Day Care Have current First Aid, Asthma and Anaphylaxis qualifications In the event of an accident, injury, trauma or illness, inform the family or emergency contact as

soon as possible so that they can take over the responsibility of their child and decide on further action if necessary

Inform Parents/guardians of any medical attention given, medication administered to the child and any other matter concerning the child's health that comes to the notice of the Contract Educator.

Complete a “Minor incident, injury, illness or trauma register” as soon as possible and obtain a parent signatures if the incident is assessed as minor

Complete the FDC serious incident form “Notice of incident, injury, illness or trauma” for any child that requires medical attention for an incident, injury, trauma or illness, including dental intervention and inform the Coordination Unit.

Any injury or bump to the head no matter how minor it may appear to the child’s parent must be documented as a serious incident in the “Notice of incident, injury, illness or trauma” record as soon as practicable and submitted to the coordination unit.

Inform the Coordination Unit of any serious incident. In the event of such an emergency occurring outside office hours, the Contract Educator must contact the FDC Team Leader on 0419 891 841.

Notify their insurance company of any injury to a child that requires medical treatment In the event of the death of a child while being provided with care, the Contract Educator will

immediately call an ambulance, the child’s family and the Coordination Unit

If any child requires medical attention while in care, for an incident, injury, trauma or illness including dental intervention it is deemed a serious incident and must be reported to the Coordination Unit and your insurance company immediately. (If out of normal working hours please call 0419891841). A serious incident form must be completed as soon as practicable and forwarded to the Coordination Unit within 24hrs.

Families will: Provide up to date medical and contact information in case of an emergency Provide up to date medical action plans if applicable to their child’s health Review and update medical action plans annually Take over the responsibility of their child as a matter of urgency if contacted by their child’s

Contract Educator to do so. Be responsible for ambulance cover.

Day-to-Day Service Management of Health and Safety PoliciesReviewed at monthly team meetings and, as required.

References DET Children’s Services Guide, Staying Healthy in Child Care NHMRC, Kidsafe


Create date: April 2012Reviewed June 2013 CH, June 2016, Next Review date: June 17

Immunisation and Infectious Disease Policy



Family Day Care

Policy/Procedure Number: A 3

Evidence of link to: NQS: 2.1, 2.1.3, 2.1.4.

Evidence of link to: ECSNR: r88; r162(f); r168(2)(c);

Policy StatementChildren are often infectious before symptoms appear. Therefore, it is important for Contract Educators to operate their business ensuring good hygiene practices at all times. It is also important that Contract Educators and staff act appropriately and with sensitivity when dealing with an infectious child and their family. Contract Educators, Co-ordination unit staff and families need to be informed about infectious diseases that are common in early childhood settings.

RationaleTo ensure all stakeholders are familiar with the procedures to reduce the spread of infectious diseases in Family Day Care.

DefinitionsExclusion: Unable to attend or participate in a program.Illness: Any sickness and/or associated symptoms that affect a child’s normal

participation in a program.Infectious disease: A communicable disease that could be spread from person to person by

air, water, interpersonal contact by any direct or indirect means (see Department of Health Exclusion Table – The Public health and Wellbeing Regulations 2009)).

Immunisation status: The record of a child’s immunisation compared to the recommended immunisation schedule. (see National Immunisation Program Schedule)

Strategies and PracticesInfectious DiseasesThe Department of Health Exclusion Table - is to be available at the Contract Educator’s homes. Parents/guardians are required to notify the Contract Educator if their child has an infectious disease. During the exclusion period for an infected person or contacts with that person, that child or adult must comply with the exclusion period and not attend the service.

Responsibilities:The Co-ordination unit will: Gather immunisation status of each child, which is recorded on the enrolment form. Acknowledge

if Immunisation status is sighted on enrolment. Add non immunised children to online register. Provide information and resources to Contract Educators on how to prevent the transmission of

infectious diseases. Model safe hygienic practices to Contract Educators and children where possible e.g. hand

washing. Contact the Department of Health Communicable Diseases section on 1300 651 160 to notify:

When a child is suffering from a vaccine preventable disease (VPD) (Refer National Immunisation Program Schedule)

If a child is diagnosed with a communicable disease refer to the Department of Health Communicable Diseased Exclusion Table

Contract Educators will: Provide a safe and healthy environment for children


Family Day Care Be aware of a child’s immunisation status on their enrolment form. Notify the FDC Coordination unit of any outbreak of an infectious disease. When necessary, exclude a child or other person with an infectious disease in line with the

recommended exclusion period (see Department of Health Communicable Diseases Exclusion Table in FDC Handbook).

Notify all parents/guardians of any outbreak of an infectious disease. Information is to be displayed in a prominent position. This should be done in a manner that ensures confidentiality for any child, family, Contract Educator and their family and Support Staff.

Advise parents/guardians on enrolment that the Department of Health Communicable Diseases Exclusion Table will be applied to any infectious disease event.

Minimise the risk of infection to others by following strict personal and environmental hygiene practices.

Respond to the needs of children if a child becomes ill while in care. Provide up-to-date information for families on immunisation and the protection of all children from

infectious diseases.

Parents/Guardians will: Notify the FDC Service and Contract Educator of their child’s immunisation status. This will include

if they choose not to immunise their child (conscientious objector) Notify the FDC service if their child has an infectious disease. Keep infectious or sick children away from the care environment. Promptly pick up a sick or infectious child that becomes ill whilst in care. Provide accurate and current information regarding the immunisation status of their

Child/children when they enrol and any subsequent changes to this whilst they are attending the FDC Service.

Comply with the DHCD exclusion table Communicate with the Contract Educator about the child’s health and wellbeing. Notify the Contract Educator if the child is being tested for an infectious disease.

Immunisation for ChildrenIn an effort to improve childhood immunisation rates, the Victorian Government has amended the Public Health and Wellbeing Act 2008. The amendments, effective from 1st January 2016, mean that early childhood education and care services cannot confirm enrolment of a child unless the parent/carer has provided documentation that shows the child:

Is fully vaccinated for their age, or; Is on a recognised catch-up schedule if their child has fallen behind with their vaccinations; or Has a medical reason not to be vaccinated.

‘Conscientious objection’ to vaccination is not an exemption.All parents enrolling from the 1st of January 2016 will need to provide evidence to the service of one of the for- mentioned documents prior to commencing in the service. The obligation on the service is to ensure that immunisations are up to date at the point of enrolment. The ‘No Jab No Play’ legislation does not require services to monitor or document the ongoing immunisation status of children following enrolment, or to exclude enrolled children who are not fully immunised for their age ( except in the case of a disease outbreak). (Immunisation Toolkit, Vic State Gov, 2015)All FDC Contract Educators, with children of their own under school age, will need to provide the service with evidence of their child’s up to date immunisation records before commencing care and education for the City of Greater Geelong Family Day Care service.

Staff immunisation


Family Day CareContract Educators who are required to undertake tasks which have been identified as having a risk of exposure to blood borne and other diseases are encouraged to have vaccinations for Hepatitis A, Hepatitis B, Tetanus, Whooping Cough and Influenza as required.


References Education and Care Services National Regulations 2011 Education and Care Services National Law Act 2010 Health Records Act 2001; Health (Infectious Diseases) Regulations 2001 (amended March 2008) Occupational Health and Safety Act 2004 Staying Healthy in Child Care, 5th edition, available at

www.nhmrc.gov.au/publications or email [email protected] or http://www.health.vic.gov.au/immunisation/resources/deecd_immunisation.htm

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2011-2012 (DEEWR) VEYLDF, EYLF, MTOP www.health.vic.gov.au/immunisation

Create date: 2008 Reviewed: April 2012, Aug 2013, Sep 2015Next Review date: Sep 2016

Dealing with Medical Conditions Policy Policies & Procedures Manual - June 2016

http://www.health.vic.gov.au/immunisation


http://www.health.vic.gov.au/immunisation/resources/deecd_immunisation.htm

mailto:[email protected]

Family Day Care

Policy/Procedure Number: 4 A

Evidence of link to: NQS: 2.1.1, 2.2.1, 2.3.2, 7.3.5.

Evidence of link to: ECSNR: r168(2)(d); r90; r91;

Policy StatementFamily Day Care recognises the need to ensure that children with specific diagnosed medical conditions have their medical requirements met whist in childcare. This is an important part of childcare delivery to ensure the whole needs of the child are catered forEvery child enrolled at the Education and Care service with a medical condition is provided with the best possible care to ensure their health and well being.

RationaleTo ensure Contract Educators facilitate the safe, effective care and health management of children who have a medical condition. These conditions Include (but not limited to) Asthma Diabetes Anaphylaxis Epilepsy Allergies

Strategies and PracticesMedical Management Plans: for the above medical conditions are to be completed by the parent/guardian and the child’s medical practitioner and will include the authority to administer specific medication and medication procedure. Medical management plans are to be followed in the event of an incident relating to the child's specific health care need, allergy or relevant medical condition.

Risk Minimisation Plans and Communication Plans for the above medical conditions are to be developed in consultation with the parent/guardian of the child (Service template is included in child enrolment pack – Medical Condition Risk Minimisation and Communication Plan)

Risk minimisation plans are developed to identify and minimise the risks related to the child’s specific health care needs, allergy or relevant medical condition.

Communication plans outlines how the service will communicate with parents, Contract Educators, coordination staff and volunteers the specific healthcare needs of children attending the service. The communication plan allows parents to communicate any changes to the medical management plan and risk minimisation plan for every child. Communication plan will be developed and documented in the Medical Condition and Risk Minimisation Communication Plan

Information about children’s medical condition is obtained at the initial parent’s enquiry and parents are informed of the enrolment process and the additional information required for children with specific healthcare needs.

At enrolment, medical management plan is obtained and risk minimisation and communication plan is completed with the parents.

The Service and individual FDC Contract Educators keep recent copies of each child's medical management plan and risk minimisation plan with children’s enrolment records.

Any visitors to the Contract Educator’s homes including Contract Educator’s family members are made aware of the children, with specific medical conditions, verbally and by medical management plans clearly displayed near the phone along with emergency plans in a plastic pocket that is clearly labelled “MEDICAL MANAGEMENT PLANS” suffice.


Family Day Care The location of children’s personal medication (including Epipen or Anapen etc.) and medical

management plan is to be easily recognisable and accessible to adults and inaccessible to children Family Day Care Coordinators visiting the Contract Educator’s homes carry “Support visits” folder

containing specific information regarding individual children’s medical conditions. All visiting FDC Coordinators and other adults, are able to identify all children diagnosed with

specific medical conditions and are aware of the location of their medication and Management/Minimisation/ Communication Plans.

Parents are required to inform the Contract Educators of any changes to their child’s medical needs and Contract Educators verbally discuss with parents any changes in children’s medical conditions and if required updated plans are obtained.

All medical action plans and Risk minimisation and communication plans are reviewed as required or annually in May and changes recorded or plans updated if medication or the management of Anaphylaxis has changed.

New staff members, volunteers and students will be provided with a copy of the ”Dealing with Medical Conditions Policy”

Current staff members are participating in the review and development of all policies including the medical conditions policy and updates are emailed to all on the final copy of the policy

Medical management plans and risk minimisation and communication plans are to be reviewed annually in accordance with the Medication Policy. Children’s Personal medication and Medical management plans must be with the child whenever they are taken out of the FDC Contract Educator’s home, or on an excursion.

Day-to-Day Service Management of Health and Safety PoliciesReviewed at monthly team meetings and as required.

References Advice re administration of emergency injection devices Anaphylaxis Australia. Schools and childcare. Accessed from www.allergyfacts.org.au/ http://www.Asthmafoundation.org.au DEECD Anaphylaxis Resource Kit – Epipen & Anapen Education and care Services National Regulations 2011 Education and Care Services National Law Act 2010


Create date: April 2012Reviewed: July 2013 & 9 October 2013 (TG), November 2014, Next Review date: January 2017



http://www.asthmafoundation.org.au/

http://www.allergyfacts.org.au/

Family Day CareAnaphylaxis Management Policy

Policy/Procedure Number: A 4.1 Evidence of link to: NQS: 2.1, 2.2Evidence of link to: ECSNR: r90; r168(2)(d)

Policy StatementThe City of Greater Geelong Family Day Care Service believes that the safety and wellbeing of children who are at risk of anaphylaxis is a whole-of-community responsibility. The service is committed to: Providing, as far as practicable, a safe and healthy environment in which children at risk of

anaphylaxis can participate equally in all aspects of the children’s program and experiences Raising awareness about allergies and anaphylaxis amongst the service community and children in

attendance Actively involving the parents/guardians of each child at risk of anaphylaxis in assessing risks,

developing risk minimisation strategies and management strategies for their child Ensuring each FDC Contract Educator, FDC Support Officer and other relevant adults have adequate

knowledge of allergies, anaphylaxis and emergency procedures Facilitating communication to ensure the safety and wellbeing of children at risk of anaphylaxis

RationaleThe aim of this policy is to: Minimise the risk of an anaphylactic reaction occurring while the child is in care Ensure FDC Contract Educators respond appropriately to an anaphylactic reaction by Developing a

risk minimisation plan with the child’s parent and following the individual child’s Action Management Plan provided by the doctor/specialist initiating appropriate treatment, including competently administering an adrenaline auto-injection device

Raise the service community’s awareness of anaphylaxis and its management through education and policy implementationThe policy applies to all children enrolled at the service, their parents/guardians, staff and approved provider as well as to other relevant members of the service community, such as volunteers and visiting specialists. The Education and Care Regulations 2011 include the requirements for inclusion in the policy, practices and procedures related to anaphylaxis management and staff training.

Background & LegislationAnaphylaxis is a severe, life-threatening allergic reaction. Up to two per cent of the general population and up to five per cent (0-5years) of children are at risk. The most common causes in young children are eggs, peanuts, tree nuts, cow milk, sesame, bee or other insect stings and some medications.Young children may not be able to express the symptoms of anaphylaxis. A reaction can develop within minutes of exposure to the allergen, but with planning and training, a severe reaction can be treated effectively by using an adrenaline auto-injection device.The approved provider recognises the importance of all FDC Contract Educators /FDC Support Officers responsible for the child/ren at risk of anaphylaxis undertaking training that includes preventative measures to minimise the risk of an anaphylactic reaction, recognition of the signs and symptoms of anaphylaxis and emergency treatment, including administration of an adrenaline auto-injection device.FDC Contract Educators /FDC Support Officers and parents/guardians need to be made aware that it is not possible to achieve a completely allergen-free environment in any service. FDC Contract Educators /FDC Support Officers should not have a false sense of security that an allergen has been eliminated from the environment. Instead the approved provider recognises the need to adopt a range of procedures and risk minimisation strategies to reduce the risk of a child having an anaphylactic reaction, including strategies to minimise the presence of the allergen in the service.


Family Day CareLegislation Duty of Care requirements; Equal Opportunity - Anti-discrimination; Privacy Act 1988; Children’s Services National Law Act 2010 and Education and Care Regulations 2011; Poisons Act 1964; Poisons Regulations 1965.

Strategies and PracticesThe Proprietor shall:1. In all Contract Educator’s homes : Ensure there is an anaphylaxis management policy in place containing the matters prescribed in

Division 3 of the Education and Care Regulations 2011 (r.90) Ensure that the policy is provided to a parent or guardian of each child diagnosed at risk of

anaphylaxis at the service Ensure that all FDC Contract Educators and FDC Support Officers whether or not they have a child

diagnosed at risk of anaphylaxis hold a current approved anaphylaxis management training and undertake training in the administration of the adrenaline auto-injection device and cardio-pulmonary resuscitation every 12 months (for FDC services r.136 recording this in the Contract Educators/staff records). It is recommended that practise with the trainer auto-injection device is undertaken on an annual basis.

2. In FDC Contract Educator’s home where a child diagnosed at risk of anaphylaxis is enrolled the proprietor shall also: Conduct an assessment of the potential for accidental exposure to allergens while child/ren at

risk of anaphylaxis are in the care and develop a risk minimisation plan in consultation with the family of the child/ren

Ensure that a notice is displayed prominently near the main entrance of the FDC Contract Educator’s home stating that a child diagnosed at risk of anaphylaxis is being cared for

Ensure all FDC Contract Educators have completed approved training in the administration of anaphylaxis management and that practice of the adrenaline auto-injection device is undertaken on an annual basis. Awareness of the symptoms of an anaphylactic reaction, of the child at risk of anaphylaxis, the child’s allergies, the individual anaphylaxis medical management action plan and how to store the auto-injection device kit.

Ensure that all FDC Support Officers have completed approved training in the administration of anaphylaxis management including the administration of an adrenaline auto-injection device.

Ask all parents/guardians as part of the enrolment procedure, prior to their child starting care, whether the child has allergies and document this information on the child’s enrolment record and ask the parents/guardians to provide a medical management action plan signed by a Registered Medical Practitioner

Ensure that no child who has been prescribed an adrenaline auto-injection device is permitted to attend the educator’s home without the device

Implement the communication strategy/plan and encourage ongoing communication between parents/guardians and Contract Educators regarding the current status of the child’s allergies, this policy and its implementation

Display Emergency contact details by the telephone Ensure that a child’s individual anaphylaxis medical management action plan is signed by a

Registered Medical Practitioner and inserted into the enrolment record for each child. This will outline the allergies and describe the prescribed medication for that child and the circumstances in which the medication should be used.

Ensure that all FDC Support Officers are aware of the location of the anaphylaxis medical management plan and that a copy is kept with the auto-injection device Kit

Ensure that when the FDC Contract Educators take the children outside the service they carry the anaphylaxis medication and a copy of the anaphylaxis medical management action plan with the auto-injection device kit

FDC Contract Educators responsible for the child at risk of anaphylaxis shall:


Family Day Care Conduct an assessment of the potential for accidental exposure to allergens while child/ren at risk

of anaphylaxis are in care and complete the risk minimisation and communication plan for the child in consultation with the parent/guardian

Ensure that a notice is displayed prominently near the main entrance of the FDC Contract Educator’s home and a letter is sent to all families stating that a child diagnosed at risk of anaphylaxis is being cared for /ask parents for permission to identify the child.

Display current Anaphylaxis action plan with a coloured photo of the child near the phone along with other emergency plans in a plastic pocket that is clearly labelled “MEDICAL MANAGEMENT PLANS” suffice.

Follow the child’s anaphylaxis medical management action plan in the event of an allergic reaction, which may progress to anaphylactic reaction.

The Anaphylaxis Action Plan and the Risk Minimisation/ communication Plan should be reviewed annually in May and changes recorded or plans updated if medication or the management of Anaphylaxis has changed.

Practice the administration procedures of the adrenaline auto-injection device using an auto-injection device trainer and “anaphylaxis scenarios” on a regular basis.

Ensure that an anaphylaxis medical management action plan signed by the child’s Registered Medical Practitioner and a complete auto-injection device kit (which must contain a copy the child’s anaphylaxis medical management action plan) is provided by the parent/guardian for the child while in care

Ensure that the auto-injection device kit is stored in a location that is easily accessible to the FDC Contract Educator, including the FDC Support Officers and other adults, if required (not locked away); inaccessible to children; and away from direct sources of heat and sunlight

Ensure that the auto-injection device kit containing a copy of the anaphylaxis medical management action plan for each child at risk of anaphylaxis is carried by the FDC Contract Educator accompanying the child, when the child is removed from the service or the home e.g. on excursions that this child attends

Regularly check the adrenaline auto-injection device expiry date. (The manufacturer will only guarantee the effectiveness of the adrenaline auto-injection device to the end of the nominated expiry month) and check liquid is not cloudy or yellow in colour

In the situation where a child who has not been diagnosed as allergic,but who appears to be having an anaphylactic reaction:

Call an ambulance immediately by dialling 000 Commence first aid Contact parent/guardian or emergency contact if parent cannot be contacted Contact the FDC office

Parents/guardians of children shall: Inform the FDC service and the FDC Contract Educator, either on enrolment or on diagnosis, of their

child’s allergies Provide all relevant information regarding the child’s Anaphylaxis via the Anaphylaxis Medical

Management Plan (Action Plan) and the Risk Minimisation and Communication Plan. The Anaphylaxis Action Plan and the Risk Minimisation/ communication Plan should be reviewed

annually in May and changes recorded or plans updated if medication or the management of Anaphylaxis has changed.

Anaphylaxis Action Plan needs to be reviewed and updated by a medical practitioner every two years and updated information provided to the FDC service

Provide the FDC Contract Educators with a complete auto-injection device kit Regularly check the adrenaline auto-injection device expiry date Assist the FDC Contract Educator by offering information and answering any questions regarding

their child’s allergies


Family Day Care Notify the FDC Contract Educator or the FDC Support Officer of any changes to their child’s allergy

status and provide a new anaphylaxis action plan in accordance with these changes Communicate all relevant information and concerns to the FDC Contract Educator, for example, any

matter relating to the health of the child Comply with the service’s policy that no child who has been prescribed an adrenaline auto-injection

device is permitted to attend the service or its programs without that device


References Education and care Services National Regulations 2011 Education and care Services National Law Act 2010 Department of Education and Early Childhood Development website at

www.education.vic.gov.au/anaphylaxis provides information related to anaphylaxis, including frequently asked questions - August 2010

Australasian Society of Clinical Immunology and Allergy (ASCIA) - www.allergy.org.au


Create date Sept 2010Reviewed: May 2011, April 2012, July 2013, Sep 2014, June 2015, Next Review date: Apr 2017

DefinitionsAllergen: A substance that can cause an allergic reaction.Allergy: An immune system response to something that the body has identified as an allergen. People genetically programmed to make an allergic response will make antibodies to particular allergens.Allergic reaction: A reaction to an allergen. Common signs and symptoms include one or more of the following: hives, tingling feeling around the mouth, abdominal pain, vomiting and/or diarrhoea, facial swelling, cough or wheeze, difficulty swallowing or breathing, loss of consciousness or collapse (child pale or floppy), or cessation of breathing.Anaphylaxis: A severe, rapid and potentially fatal allergic reaction that involves the major body systems, particularly breathing or circulation systems.



http://www.allergy.org.au/

http://www.education.vic.gov.au/anaphylaxis

Family Day CareAnaphylaxis Medical Management Action Plan: a medical management plan prepared and signed by a Registered Medical Practitioner providing the child’s name and allergies, a photograph of the child and clear instructions on treating an anaphylactic episode. An example of this is the Australian Society of Clinical Immunology and Allergy (ASCIA) Action Plan.Anaphylaxis Management Training: accredited anaphylaxis management training that has been recognised by the Secretary of the Department of Education and Early Childhood Development and includes strategies for anaphylaxis management, recognition of allergic reactions, risk minimisation strategies, emergency treatment and practise using a trainer adrenaline auto-injection device.Adrenaline Auto-injection device: A device containing a single dose of adrenaline, delivered via a spring-activated needle, which is concealed until administered.EpiPen®: This is one form of an auto-injection device containing a single dose of adrenaline, delivered via a spring-activated needle, which is concealed until administered. Two strengths are available, an EpiPen® and an EpiPen Jr®, and are prescribed according to the child’s weight. The EpiPen Jr® is recommended for a child weighing 10-20kg. An EpiPen® is recommended for use when a child is in excess of 20kg.Anapen®. Is another adrenaline auto injection device containing a single dose of adrenaline, recently introduced to the Australian market. The mechanism for delivery of the adrenaline in Anapen® is different to EpiPen®.Adrenaline Aauto-injection device training: training in the administration of adrenaline via an auto-injection device provided by allergy nurse Contract Educators or other qualified professionals such as doctors, first aid trainers, through accredited training or through the use of the self paced trainer CD ROM and trainer auto-injection device.Children at risk of anaphylaxis: those children whose allergies have been medically diagnosed and who are at risk of anaphylaxis.Auto-injection device kit: An insulated container, for example an insulated lunch pack containing a current adrenaline auto-injection device, a copy of the child’s anaphylaxis medical management action plan, and telephone contact details for the child’s parents/guardians, the doctor/medical service and the person to be notified in the event of a reaction if the parent/guardian cannot be contacted. If prescribed an antihistamine may be included in the kit. Auto-injection devices are stored away from direct heat.Intolerance: Often confused with allergy, intolerance is a reproducible reaction to a substance that is not due to the immune system.No food sharing: The practice where the child at risk of anaphylaxis eats only that food that is supplied or permitted by the parent/guardian, and does not share food with, or accept other food from any other person.Communication plan: A plan that forms part of the policy outlining how the service will communicate with parents and staff in relation to the policy and how parents and staff will be informed about risk minimisation plans and emergency procedures when a child diagnosed at risk of anaphylaxis is enrolled in the service.Risk Minimisation: The implementation of a range of strategies to reduce the risk of an allergic reaction including removing, as far as is practicable, the major sources of the allergen from the service, educating parents and children about food allergies and washing hands after meals.Risk Minimisation plan: A plan specific to the service that specifies each child’s allergies, the ways that each child at risk of anaphylaxis could be accidentally exposed to the allergen while in the care of the service, practical strategies to minimise those risks, and who is responsible for implementing the strategies. The risk minimisation plan should be developed by families of children at risk of anaphylaxis and staff at the service and should be reviewed at least annually, but always upon the enrolment or diagnosis of each child who is at risk of anaphylaxis. Treat box: A container provided by the parent/guardian that contains treats, for example, foods which are safe for the child at risk of anaphylaxis and used at parties when other children are having their treats. Non-food rewards, for example stickers, stamps and so on are to be encouraged for all children as one strategy to help reduce the risk of an allergic reaction.


Family Day CareAsthma Policy

Policy/Procedure Number: 4.2

Evidence of link to: NQS: 2.1, 2.2 7.3

Evidence of link to: ECSNR: r90; r168(2)(d)

The City of Greater Geelong Family Day Care Service is an accredited Asthma Friendly Children’s Service.

Policy StatementThis policy should be read in conjunction with the Medication Policy.

The City of Greater Geelong Family Day Care Scheme is committed to

Providing the necessary procedures to ensure the health and safety of all persons with Asthma involved within the scheme

Providing an environment in which children, Contract Educators and staff diagnosed with Asthma can participate in all activities to their full potential

Providing a clear set of guidelines and expectations to be followed with regard to the management of Asthma

RationaleThe aim of this policy is to document strategies for implementation of best practice Asthma management within Family Day Care so that: All enrolled children, Contract Educators and staff who have Asthma can receive appropriate

attention as required The scheme can respond to the needs of children who have not been diagnosed with Asthma and

who have an Asthma attack or difficulty breathing while in care

Strategies and PracticesFamilies will: Inform Contract Educators and staff, either upon enrolment or on initial diagnosis, that their child

has Asthma. Provide all relevant information regarding the child’s Asthma via the Asthma Medical Management

Plan and Asthma Risk Minimisation and Communication Plan. Both the Asthma Action Plan and Asthma Risk Minimisation/ communication Plan should be reviewed annually in May and changes recorded or plans updated if medication or the management of Asthma has changed.

Notify the scheme, in writing, of any changes to the Asthma action plan, if this occurs, during the year and also a Doctor’s letter if an Asthma Plan is no longer required.

Provide an adequate supply of appropriate medication (reliever) and spacer device (and mask if needed) clearly labelled with the child’s name including expiry dates.

Supply the Contract Educator with a replacement spacer immediately if the Contract Educator has to use the spacer from their First Aid Kit for their child.

Consult with the staff, in relation to the health and safety of their child and the supervised management of the child’s Asthma.

Communicate all relevant information and concerns with staff as the need arises e.g. if Asthma symptoms were present during the night.

Provide a colour photo of their child for the Asthma Action Plan Advise Contract Educators if their school age child is self-administering medication and complete

the permission form


Family Day CareContract Educators will: Ensure that they maintain current Asthma Management training. Identifying children with Asthma during the enrolment process and document this information

appropriately. Promptly communicate any concerns to parents if they are concerned about the child’s Asthma

limiting his/her ability to participate fully in all activities. Ensure Asthma action plans and Risk minimisation and Communication plans are reviewed annually

in May and changes recorded or plans updated if medication or the management of Asthma has changed.

Display current Asthma action plans with a coloured photo of the child near the phone along with other emergency plans in a plastic pocket that is clearly labelled “MEDICAL MANAGEMENT PLANS” suffice.

Keep emergency Asthma management procedures on display in a prominent place at all times, or easily accessible eg kept in the First Aid Kit

Ensure that when the FDC Contract Educators take the children outside the service they carry the Asthma medication and a copy of the asthma medical management action plan.

Be aware of the need to recognise and treat symptoms early. Regardless of whether these are mild, moderate or severe, treatment must be commenced immediately as delay may increase risk to child’s health and safety.

Encourage children of appropriate age and ability and under adults supervision, to self manage their Asthma, including using their reliever medication as soon as symptoms develop. Record information in the administering medication record.

Regularly maintaining all Asthma components of the First Aid Kit to ensure medication is current and the spacer device and mask are ready to use. Provide a mobile Asthma Emergency Kit for use during activities outside the home.If the spacer is in the First Aid Kit is used, Contract Educators are to either give the spacer to the person who used it, as a personal spacer, or dispose of it. When disposing of a spacer, check the manufacturers’ instructions to determine whether it should be placed in the recycling or garbage. A spacer should always be available for First Aid use and must be replaced immediately once it has been used.

Ensure that all regularly prescribed Asthma medication is administered in accordance with the child’s Asthma action plan.

In the absence of a child’s management plan, follow the 4 step emergency Asthma management procedures. Contact parents/ emergency contact person.

Identify, and where possible, minimise Asthma triggers as defined in children’s Asthma action plans and Risk Minimisation and Communication Plans.

In the event that an ambulance has been called, FDC Contract Educators should continue to administer blue reliever medication and contact the parent or emergency contact person. The child should be handed over to the ambulance officers for treatment and the FDC Contract Educator should remain with the other children in care.

When administering Asthma first aid, FDC Contract Educators should continue to provide adequate supervision of other children in care at all times.

A record of any Asthma attack should be recorded on the FDC Accident, Incident, Illness and Trauma record. A record of any medication administered should be placed on the parent authorisation to administer medication form

Contract Educators to manage their own Asthma effectively

The Coordination Unit will: Ensure that Contract Educators and Support Officers maintain current Asthma Management

training. Ensure Contract Educators and staff manage their own Asthma effectively Identify children with Asthma during the enrolment process and document this information

appropriately. Request Medical management plan and support parents and Contract Educators in the development of the Medical Condition Risk Minimisation and Communication Plan.


Family Day Care Promptly communicate to Contract Educators if there are any concerns about any children in their

care with Asthma, limiting his/her ability to participate fully in all activities. Consult with the parents/carers of children with Asthma, in relation to the health and safety of

their child and the supervised management of the child’s Asthma. Ensure that parents/carers of a child with Asthma have been provided with a copy of this policy. Providing families with the contact details of the Asthma Foundation if further Asthma advice is

needed. Ensure Asthma action plans and Risk minimisation and Communication plans are reviewed annually

First know as Asthma Attack If a child suddenly develops or complains of difficulty in breathing and/or has an incessant cough or wheeze, appropriate care must be given immediately whether of not the child is known to have Asthma.

Call an ambulance immediately (dial 000) and state that the child is having breathing difficulty.

Administer 4 separate puffs of a blue reliever puffer via a spacer. Use one puff at a time and ask the child to take 4 breaths from the spacer after each puff.

Keep giving 4 separate puffs of a blue reliever puffer via a spacer every 4 minutes until the ambulance arrives.

In an emergencyThe blue reliever puffer can be accessed from the Contract Educator’s First Aid Kit. This treatment could be life saving for a child whose Asthma has not been previously recognised and it will not be harmful if the collapse or breathing difficulty was not due to Asthma. Reliever puffers are extremely safe, even if the child does not have Asthma.A record of any Asthma attack should be recorded on the FDC notice of illness report. A record of any medication administered should be placed on the parent authorisation to administer medication form.

Cleaning of Asthma Spacer and Puffer Best practice for infection control is that all spacers are to be used by one person only, and are not to be reused by another person, even if it has been washed.Devices (for example puffers, spacers and face masks) must be thoroughly cleaned after each use.

Devices can be easily cleaned by following these steps:

1. Ensure the canister is removed from the puffer container (the canister must not be submerged) and the spacer is separated and dismantled.

2. Wash devices thoroughly in hot water and kitchen detergent.3. Do not rinse.4. Allow devices to ‘air dry’. Do not rub dry.5. When dry, wipe the mouthpiece thoroughly with a 70% alcohol swab (e.g. Medi-Swab™) available

from pharmacies).

When completely dry, ensure the canister is replaced into the puffer container and check the device is working correctly by firing a ‘puff’ into the air. A mist should be visible upon firing.If any device is contaminated by blood, throw it away and replace the device.


References Asthma Foundation of Victoria - www.Asthma.org.au.


http://www.asthma.org.au/

Family Day Care Education and care Services National Regulations Education and care Services National Law Act 2010

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2011-2012 (DEEWR) VEYLDF, EYLF, MTOP Asthma Foundation of Victoria -(03) 9326 7088 or 1800 645 130

Create date : 2003Reviewed: 2005, Application for re-accreditation 2006& 2008 Feb 2007, 2009, 2011, April 2012, Nov 2013, Nov 14, November 2015,Next Review date: Nov 2016

Medication Policy



Family Day Care


Evidence of link to: NQS: 2.1.1

Evidence of link to: ECSNR: r92-r96, r178, r181-r184

It is preferred that medication be administered by parents/guardians, however in the event that this is not possible the following policy is to be observed.Cough and cold medication is not to be administered to children under the age of 6 years of age.Cough and cold medication should only be provided to children from the ages of 6-11yrs of age, on the advice of a doctor, pharmacist or nurse practitioner. (Cough and Cold medicine alert for parents - August 2012)

Policy StatementFamily Day Care acknowledges that administering medication should be considered a high risk practice. Permission must be obtained from a parent/guardian or authorised person listed on the child’s enrolment form before Contract Educators administer any medication (prescribed or non-prescribed needs to be labelled). Families place a high level of trust and responsibility on Contract Educators when they are administering medication to children.

RationaleTo ensure all medications are administered in a safe and accountable manner according to the Education and Care Services National Law Act 2010 and Regulations.

Strategies and PracticesCo-ordination Unit staff will: Provide all families with relevant information about health management policies and practices on

enrolment and regularly after that through newsletters Provide resources and current information to Contract Educators and families on health matters

when required Provide forms for Contract Educators to record relevant health and medication details Support families and Contract Educators when dealing with health management matters Confidentially store health and medical details on children until they reach the age of 24 years Keep up to date on current health management practices Request families to review their child enrolment records annually to ensure current medical

authorisations and conditions are updated.

Contract Educators will:In relation to administering medications, Contract Educators must ensure: They comply with all relevant children’s legislation, regulations, policies and guidelines, Prior written parental consent is obtained. They act in the best interests of the safety and health of the child. Not administer the first dose of a newly prescribed medicine. The parent(s) or medical/nursing

professionals should administer it. Ensure all medication administered is in the original packaging, bearing the original label. All

medication must be labelled with the child’s name and must state on the label the medication name and strength, the date of prescription, dosage and times to be administered, as well as the expiry date of the preparation. Contract Educators are not to give unidentified medication or medication to a child if the instructions are not clear to the Contract Educator e.g in an unfamiliar language to the Contract Educator

Ensure that prescribed medication is only used on the basis that the child has seen a doctor and the doctor has directed, by script or in writing, that such medication is appropriate. A doctor’s written instructions or pharmacist’s label will normally be sufficient.


Family Day Care Store medication appropriately and in a safe and secure place. (refer to all instructions on product

label). All medication must be kept in a cupboard, fridge compartment or secure container in the refrigerator, cupboard and out of direct sunlight and separated from other items. Medication must not be left in the child’s bag. It must be out of reach of children at all times.

Ensure Parent/guardian completes a parent authorisation to administer medication form for all medication that has to be administered. This shall include the time and dose and a summary of the doses of medication administered by the parent at home in the previous 24-hour period.

Contract Educators will ensure that written instructions of the family are consistent with the instruction on the labelled medication or as prescribed by a doctor.

Administer medication to children promptly and strictly in accordance with the instructions and the permission form. The record of the dose being given must be completed. Any medication that is spilled or spoiled should also be recorded on the medication form.

Ensure all long-term medication is accompanied by written permission from the doctor, outlining the likely length of time that the child is to be treated with this medication. The doctor should also outline a review plan, indicating a time for reassessing treatment.

Ensure ongoing medication taken on an irregular basis (eg creams, when required for skin allergy) has written permission and specific instructions to indicate when administration is appropriate. The doctor should also outline a review plan, indicating a time for reassessing treatment.

Document time and dose following administering of all medication, on an official medication book or form. Parents should be notified of all medication that has been administered

Return “Request to administer medication” forms to the Co-ordination Unit at the end of each calendar year /or when a child has ceased care. These forms must be kept until the child is 24 years old for liability/insurance purposes. After reaching maturity at age 18, a child could still have 3 (or less likely 6) years in which to sue for negligent use of medication. This is only in the very unlikely instance that the parent of the child had not sued before then.

Consult with the Coordination Unit if they have a concern about a request to administer any medication. If this concern is raised out of service operation hours, the FDC Contract Educator must consult with the child’s doctor or the Drug Information Service at the Royal Children’s Hospital pharmacy on 9345 5208. On weekends or after hours, the Poisons Information Centre on 131 126.

Comply to the management plans of children with chronic health problems, such as Asthma, epilepsy. Diabetes, severe allergy and anaphylaxis.

Medication can be administered to a child without an authorisation in the case of an anaphylaxis (child’s own Epipen/Anipen) or Asthma emergency, in accordance with their own medical management plan. In this case the Contract Educators will ensure the parent of the child and/or emergency services and the Coordination Unit are notified as soon as practicable

In the case of FDC, a second person is not required to check the dosage and witness the administration of medication

Medication must not be administered by FDC Contract Educators/Co-ordination unit staff if: It is complex and requires skill to use and the FDC Contract Educator has not received suitable

training It is out of date The medication packaging does not have the child’s name recorded or supporting documentation

from a doctor. The container has no label The FDC Contract Educator does not have an appropriate measuring glass or spoon It is in any way outside the guidelines set in this policy, or the rules of this policy have not been

followed Immediately after administration of a dose, the medication must be returned to the appropriate

storage area. Medications must not be left within reach of children, or unattended at any time.

Practices for self administration of medication eg, cough drops, nasal spray, creams, ventolinIf a child self administers medication ensure the correct procedure is followed. A child over preschool age may self administer medication under the following circumstances:


Family Day Care Written authorisation is provided by the person with the authority to consent to the administration

of medication on the child enrolment form. Medication is to be provided to the Contract Educator for safe storage, and they will provide to the

child when required. Self Administration of medication for children over preschool age will be fully supervised by the

Contract Educator.

Families will: Provide a summary of their child’s health, medications, allergies, doctors name, address and phone

number, and a health management plan approved by a doctor to the Coordination unit staff and Contract Educator prior to starting care and ongoing as required

Keep the Contract Educator up to date with any changes to a child’s medical condition or health management plan

Provide medication in it’s original package Complete the parent authorisation to administer medication form to their child, on a daily basis or

as required, and sign on pick up. Request the Contract Educator to administer only the recommended dosage on the original

medications package.

Medical Action plans Asthma, Anaphylaxis, Diabetes & allergy plans must be reviewed annually and monitored by a

Doctor. This section is to be read in conjunction with the Asthma and Anaphylaxis Policy.


References Staying Healthy in Child Care – preventing infectious diseases in chid care 5th edition – 2011 Family Day Care Victoria Medication Policy in consultation with Royal Children’s Hospital Cough and Cold medicine alert for parents – August 2012.

http://www.health.gov.au/internet/ministers/publishing.nsf/Content/mr-yr12-ck-ck041.htm


Create date:; Dec 2004Reviewed: June 2006, Feb 2007, May 2010, June 2012, Sep 2014; Next Review date: Sep 2016



http://www.health.gov.au/internet/ministers/publishing.nsf/Content/mr-yr12-ck-ck041.htm

Family Day CareEmergency and Evacuation Policy


Evidence of link to: NQS: 2.3.3, 7.3.5,

Evidence of link to: ECSNR: r97; r168(2)(e), r190(g)

Policy Statement41.

Emergencies are sudden unexpected events or situations that require immediate action to prevent injury or illness to individuals.The FDC service defines ‘emergency’ as an unplanned, sudden or unexpected event or situation that requires immediate action to prevent harm, injury or illness to persons or damage to the service’s environment. It is a risk to an individual’s health and safety.

RationaleThe CoGG Family Day Care service complies with the National Education and Care Services Regulations, which reflect additional health and safety requirements. The emergency events or situations that this Emergency Policy identifies and responds to are: Fires and/or bushfires Lock down Threatening, armed or dangerous intruder Chemical spills Gas Leak Vehicle collision Power failure Life threatening situation /injured or collapsed person(s) Building collapse

Strategies and PracticesEmergencies can affect individuals emotionally and psychologically. Children need to feel secure and safe during and after they have witnessed an emergency, and FDC Contract Educators should provide children with opportunities to express their thoughts and feelings. It may also be important to seek the advice and support from counselling services for children and adults following an emergency.Contract Educators will: Prominently display emergency procedures, including evacuation floor plan and instructions near

each exit of areas in the home used for FDC. Identify potential emergencies, eg fire, floods, crime, common accidents in the home, threatening

intruder, medical emergencies and take all precautions and develop strategies to eliminate, minimise or control each emergency and/or subsequent risks

In the event of any Emergency or evacuation situation, contact the FDC Co-ordination unit on 52724741 (or 0419 891 841) if emergency occurs out of office hours.

Practice emergency evacuation procedures at least every 3 months at various times of day and week. Document evacuation procedure on the evacuation evaluation form

Have ready access to emergency equipment such as fire extinguisher and/or fire blankets Keep child detail cards up to date and easily accessible in case of emergencies/ and or evacuations Test smoke detectors and replace batteries 6 monthly in line with daylight savings changes. Smoke

detectors are also tested annually during home safety check.

Co-ordination unit will Provide support and information to Contract Educators on compliance requirements for

emergency and evacuation procedures. Provide forms to assist Contract Educators in the recording of emergency and evacuation practices Monitor compliance on home visits.


Family Day Care Ensure an emergency contact is available for critical events. Offer debriefing for Contract Educators after an emergency or evacuation

Emergency ProceduresRefer to individual emergency evacuation plans at each FDC homeFire:Check the source of the fire.1. Evacuate partially or totally – as per Evacuation Plan.2. Call the fire brigade – Telephone 000. .3. Await instructions of Officer in Charge.4. Keep everybody away from the fire.

Lockdown:1. In the event of direct danger to the children or the Contract Educator, activate lockdown

immediately. Lock doors and windows.2. Contact Police on 0003. Children are to sit on the floor in the safest room and are to be supervised until further notice.4. Contract Educator to check that all children are accounted for, check outside area and toilets.5. Notify Co-ordination unit.6. Co-operate and assist Police as necessary.

Chemical Spills

1. Call Poisons Information Centre on 13 11 26 for more advice2. Administer First Aid if safe to do so3. Safely clean up spill immediately

Threatening, Armed or Dangerous Intruder

1. Attempt to keep intruder away from the children2. Meet intruder’s demands3. If any injuries occur, administer First Aid if safe to do so and call for an ambulance on 000 if

necessary4. Contact Police on 000 when safe to do so.5. Contact the Co-ordination unit.

Gas leak in the home

Evacuate home Dial 1300662778 TRU - Gas Escapes

Gas leak outside1. Remain inside

2. Dial 1300662778 TRU - Gas Escapes


Family Day Care

Vehicle Collision1. If in sight of children, instruct children to come inside or out of view.2. Dial 000 for an ambulance if required3. Dial 000 for Fire if there is a petrol spill or other possible hazards.

Power Failure1. Notify Momentum Energy on 1300662778 and ask for an estimated down time2. Turn off all electrical equipment at the power point3. Keep fridge and freezer use to a bare minimum4. Contact the Co-ordination unit for advice as to whether children should be sent home

Life Threatening Situation /Injured or Collapsed Person(s)1. Check for any danger and clear area of any children2. Administer First Aid if safe to do so3. Dial 000 for an ambulance if required

Building Collapse1. Evacuate home2. Dial 000 for an Ambulance/ Fire if required3. Notify Momentum Energy on 1300662778 and Notify TRU Gas. On 132083


References Education and care Services National Regulations CoGG CLAC Emergency Management Plan

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2013-2014 (Department of Education) VEYLDF, EYLF, MTOP

Create date: April 2012Reviewed: July 2013, October 2015Next Review date: Oct 2016



Family Day Care

Delivery and Collection of Children PolicyPolicy/Procedure Number: A 6

Evidence of link to: NQS: 2.3.2, 7.3.5

Evidence of link to: ECSNR: r99, r158-r159 & r168(2)(g)

Policy StatementSafe delivery and collection of each child cared for or educated in the City of Greater Geelong Family Day Care Service is a priority consistent with the protection of the child’s safety, health, development, education and wellbeing.

RationaleTo ensure this objective is met, parents / person with lawful authority are to sign in and sign out to confirm when a child is formally placed in or taken out of the care of the FDC Contract Educator.

Strategies and PracticesArrival and Departure procedure:All children need to be sign in on their arrival and only the Parents / person with lawful authority are allowed to sign the child out of the FDC Contract Educator’s home. Actual arrival and departure times are to be recorded.If a child is not signed in on arrival and the parent / person with lawful authority has not signed the child out of care the FDC Contract Educator must do so as soon as possible. Contract Educator must remind parents on their return, about the delivery and collection policy.Parents / person with lawful authority are not to sign a departure time until they have collected the child.Full signatures are required, rather than initials or generic terms like ‘mum’ or ‘dad’.When a child is delivered to kindergarten or school by the FDC Contract Educator that Contract Educator must then sign the child out of care and then sign them back in again upon collection, if applicable.Authorised nominees: No child is to be released to persons other than those nominated by parents/ person with lawful authority and recorded in the Child Enrolment record.Parents / person with lawful authority must provide in writing the name of the person or persons who are authorised to collect their child from the FDC Contract Educator’s home. An authorised person must be 18 years or older.Any change to an authorised person, including a Family Court document, requires the Child Enrolment Record to be updated.People unfamiliar to FDC Contract Educator may be required to provide photo identification or other satisfactory identification before a child is released into their care.Unauthorised persons:An unauthorized person includes a person who is prohibited by a court order from having contact with the child or a person who does not have written permission from the child’s parent/guardian to collect them from the service.If an unauthorised person arrives to collect a child, the child must not be released into that person’s care until a parent/ person with lawful authority is contacted to verify that the person is authorised to do so.


Family Day CareVerbal authorisation, along with a description of the person, can be accepted for a new person to collect the child in an emergency but this must be followed up with written permission from the parent / person with lawful authority within 7 days.A child may only leave the education and care service under any of the following circumstances- A child requires medical, hospital or ambulance treatment, or there is another emergency

Collection of Children by Unfit Person A child will not be given into the care of a person if the FDC Contract Educator, has reasonable grounds to believe that doing so would place the child in danger, even if the person in question has lawful authority to collect the child.

Situations where concern may occur include: A Parent or other person who is authorised to collect the child seems too ill, or affected by alcohol

or drugs to safely care for the child. Where a person collecting a child from the service is believed to be under the age of 18 and they

can not provide proof of age. If unknown to the FDC Contract Educators, authorised persons (as listed on the enrolment form, or

advised by the parent/guardian verbally) will be requested to show identification when collecting the child.

In this situation FDC Contract Educators will: Contact one of the other people who is authorised to collect the child, and arrange alternate means

for the collection of the child.

If the FDC Contract Educator is placed in a position where they fear for the safety of the child, their own safety and that of others at the service, if suitable they should enact the lockdown procedure, and contact the police.

The Co-ordination is to be contacted. If outside of office hours, the emergency out of hours contact number 0419 981 841 is to be used.


References Education and Care Services National Regulations Education and Care Services National Law Act 2010


Create date: June 2007Reviewed: Oct 2010, April 2012, July 2013Next Review date: Oct 2015



Family Day Care

Excursion PolicyPolicy/Procedure Number: A 7

Evidence of link to: NQS: 2.3, 4.1, 6.3, 7.3

Evidence of link to: ECSNR: r100-r102; r168(2)(g),r12(d)(i) (ii)

Policy StatementStrategies and PracticesThe Co-ordination Unit will: Consult with Contract Educators, families and children prior to planning the annual

excursion/event calendar Plan, implement and evaluate appropriate and innovative events and excursions for Contract

Educators, children and families Develop and distribute a flyer to Contract Educators for each excursion/event Manage the booking procedure and collect money (if applicable) for each excursion/event Undertake a risk assessment for all Co-ordination Unit planned events and excursions and provide

a copy to Contract Educators attending the activity at least one week prior. Complete a COGG Event Application form if necessary. Provide forms to assist Contract Educators collect information and permission from families for

excursions. Inform families on enrolment of the regulatory requirements relating to excursions.

Contract Educators will:Note that Personal tasks such as medical appointments, bank visits, trips to large shopping centres are not appropriate child care environments and are not permitted.

Advise all parents of all regular and non-regular excursion that are conducted during care hours; including frequency, mode of transport used, others attending and purpose of excursion.

Ensure that no child leaves a Contract Educators home to participate in an excursion without written authorisation from the parent/guardian.

Record regular and non-regular excursions on the appropriate excursion form. Parents must authorise the excursion after sighting the Excursion Risk Assessment.

Ensure regular excursion forms are completed with parents/guardians at the commencement of care and updated at the commencement of every calendar year or when details change.

Plan ahead to minimise risks and avoid accidents and injuries on excursions. It is also important to recognise potential hazards, take action to eliminate or control hazards and respond appropriately to emergencies.

Visit the proposed excursion destination and conduct a risk assessment prior to the excursion in accordance with Children’s Services 2011 Regulation 101 - A Risk Assessment must be undertaken before an authorisation is sought take children outside the Family Day Care residence or venue for an excursion.


Family Day Care

Contract Educators will: Carry their ID Card, completed up to date child detail cards, operational mobile phone, children’s

medical action plans and medication and a FDC excursion First Aid Kit with them on all outings. Review plans after each excursion and outing and if needed, make modifications prior to next

outing.Prior to excursions ensure the following information is gathered regarding the suitability of the excursion site :

Age appropriateness, time and safety of location Children’s sleep and rest requirements Meal and snack times, and how these will meet children’s nutrition and hygiene needs, Food

Safety Policy to be followed in relation to food transportation Personality, behaviours Medical or health needs of children attending Parental attitudes How the children will be transported safely to and from the venue Supervision issues Weather - shade or shelter available Other people attending venue Availability of toilets, hand washing, stroller/wheelchair access, mobile phone coverage, water Water hazards Animals Comply with the FDC Sun Policy regarding time of day Pedestrian safety, traffic, car parking Take emergency supplies eg tissues, drinks, snacks, nappies, spare clothes, child detail cards and

Contract Educator detail card. Discuss excursion guidelines with children prior to the trip. eg staying with FDC Contract Educator,

not speaking to strangers Access for emergency services Upon arrival, check for potential hazards such as broken glass, syringes or damaged playground

equipment. This should occur for each visit, even if the FDC Contract Educator is familiar with the setting.

Ensure safety harnesses or back packs are only used with parental permission and used strictly as recommended ( eg: not tied to sides of prams etc)

Families will: Read the excursion risk assessment form prior to giving permission for their child to attend. Read and sign the excursion permission form before an Contract Educator can take a child on a

regular or non-regular excursion.

Will discuss with and supply Contract Educators with any form of safety harness that they wish an Contract Educator to use. Parents must give permission for harnesses to be used.


References Education and Care Services National Regulations DEECD Excursions and routine outings – Practice Note 14 May 2010 www.kidsafe.org.au COGG Event Management Guide


http://www.kidsafe.org.au/

Family Day Care

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2013-2014 (DEPARTMENT OF EDUCATION) www.educweb.vic.gov.au_edulibrary VEYLDF, EYLF, MTOP

Create date: July 2002Reviewed: October 2014, October 2015Next Review date: Oct 2016

Transport Policy Policies & Procedures Manual - June 2016

http://www.educweb.vic.gov.au_edulibrary/


Family Day Care

Policy/Document Number: A 7.1Department: Family ServicesBusiness Unit: Family Day CareReference: G549-04-019 Revision 23, 17 April 2012

1. Policy Statement

To minimise the risk of injury to children the City of Greater Geelong Family Day Care service (FDC) will comply with Victoria’s child restraint and road rules. The rules, and this policy will ensure that all children are offered the best protection in the case of an “accident”, in that they are secured in a purpose designed child restraint.

Strategies and Practices1. At all times, FDC children shall be transported only in a vehicle currently authorised for this

purpose by the City of Greater Geelong FDC, and restraints must be checked by an authorised restraint fitter. This vehicle must be registered and maintained in a roadworthy condition.

The primary Family Day Care Contract Educator, to ensure all relevant information is received first hand, is required to:

be present during the restraint fitting check (not partner, spouse or friend) ensure that the restraints to be used and checked are fitted into the vehicle at the time of the

check. ensure that maximum number of anchor points are installed at the initial appointment

2. The authorisation shall be renewed annually and: immediately if involved in an accident, vehicle fittings are altered or the vehicle is modified

in any way; or when a vehicle is purchased for FDC use.

3. If retro fitted additional seating is installed, the seats and fittings should comply with VSB5, National Code of Practice for that vehicle model. The seat should be front or rear facing with upper body restraints. This seating can only be used for children aged four and less than seven years, provided the seat is suitable for children’s height and weight and a lap sash seatbelt or seatbelt with a child safety harness is used.

4. It is the responsibility of the Family Day Care Contract Educator to ensure that every FDC child is transported only in Australian Standard AS1754 approved restraints (provided by FDC), appropriate to their age and weight, according to the law and VicRoads guide “Choosing and Using Child Restraints and Booster Seats.” See guide below.

5. Drivers transporting FDC children will hold either full or probationary licences. (Learner and unlicensed drivers are not permitted to transport FDC children).

6. At no time shall more than one child use an individual restraint.7. Children shall never be left in a vehicle unattended at any time, eg, when dropping off children to

school / kindergarten, etc. The safest parking options should always be sought.8. A cargo barrier/secured netting is to be fitted to vehicles with a “cargo” area. For “people movers”

eg Tarago, advice is to be sought from the Restraint Fitter to secure “cargo” appropriately to ensure that restraint extension straps etc. are not affected. This is to be documented on page 3 (Restraint Fitter section)

9. Mobile phones are not to be used whilst driving at any time.


Family Day CareUSE THIS GUIDE IN CONJUNCTION WITH VICROADS “CHOOSING AND USING CHILD

RESTRAINTS AND BOOSTER SEATS” APPROX. WEIGHT AGE RESTRAINT

Up to 9 to12kg or 700mm-850mm long

Up to 6 months Capsule / rearward facing child restraint.

8 to 18kg 6 months to 4 years Forward Facing Child Restraint with inbuilt harness

14 to 26kg Approx 4 to 7 years

Must use either A properly fastened and adjusted forward facing approved

child restraint with inbuilt harness or An approved booster seat and be restrained with a properly

fastened and adjusted seat belt or child harness. Note: It is preferable to use a booster with a back where

possible. from 1 January 2012 a slimmer style booster will be available and boosters without a back will no longer be permitted in FDC.

Over 26 kg or eyes are level with top of vehicle seat 7 to 12 years Lapsash belt

Retro fitted additional seating has weight restrictions. See #3 above. Please attach a copy of manufacturer’s instructions. NOTE: due to various sizes/design of additional seating, seek advice from a restraint fitter as to the correct restraints that can be used. This is to be documented by the restraint fitter on page 3.FAMILY DAY CARE CHILDREN ARE NOT PERMITTED TO BE TRANSPORTED IN A LAP ONLY SEAT BELT

Exception the table above: if all seats other than the front seats are being used by children under 7 years, children aged between 4 and 6 (inclusive) may travel in the front seat, provided they use an approved booster seat that does not need to be anchored. NOTE: If there is a front passenger air bag, a booster cannot be used. Please refer to and comply with manufacturer’s instructions. A Safe-Fit seat belt guide MUST BE USED in this instance. Note: This guide ensures a minimum standard, however, children vary in size, so larger or smaller children may not suit the restraint for their age. Please seek advice from co-ordination unit staff or Restraint Fitter.


Resources and Further Readings Education and Care Services National Regulations 2011 Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2013-2014 (Department of Education) DET Fact Sheets and Recourses – Transporting Children in FDC Australian Competition & Consumer Commission – Keeping Baby Safe Information on car seats and restraints

-http://www.vicroads.vic.gov.au/Home/SafetyAndRules/SaferVehicles/ChildRestraints/ChooseTheRightChildRestraint.htm

Create date: April 2012Reviewed: Sept 2014, Sept 2015Next Review date: Sep 2016

Adequate Supervision PolicyPolicies & Procedures Manual - June 2016

http://www.vicroads.vic.gov.au/Home/SafetyAndRules/SaferVehicles/ChildRestraints/ChooseTheRightChildRestraint.htm

http://www.vicroads.vic.gov.au/Home/SafetyAndRules/SaferVehicles/ChildRestraints/ChooseTheRightChildRestraint.htm


Family Day Care

Policy Number: A 8.1Evidence of link to: NQS: 2.3Evidence of link to: ECSNR: r101, r166, r168, r176Policy StatementThe City of Greater Geelong Family Day Care scheme defines supervision ‘as the process of directing, planning listening, watching and guiding children to ensure their safety in a way as to enable them to maintain independence to build on achievable challenges that support their learning and development.’

RationaleEffective supervision is a key priority in the prevention of accidents and injury to children in the Family Day Care environment.

Aim To ensure the potential for accidents and injury to children is reduced To ensure that FDC Contract Educators are aware of the variables relating to supervision To ensure the safety of children when participating in Family Day Care activities, including

excursions To ensure that children are fully supervised at all times Ratios of up to 4 children not attending school and 3 children attending school (max 7) must be

maintained at all times

Strategies and Practices in the FDC Home On arrival at a FDC Contract Educators home the person bringing the child/ren into care must sign

the record of care sheet. Once signed-in the FDC Contract Educator assumes responsibility for the child. The family resumes responsibility for the child once the child has been signed-out of the FDC Contract Educators care.

FDC Contract Educators need to consider the potential risks in all environments, the age and stage of development of the children in their care, the size of the group, and the behaviours and characteristics of the individual children.

FDC Contract Educators must consider the design and arrangement of children’s environments to support active supervision.

FDC Contract Educators have a duty of care to ensure that all children in their care are adequately supervised.

FDC Contract Educators are responsible for the direct and effective visual and/or aural supervision of children at all times. FDC Contract Educators must know where children in their care are and what they are doing at all times and should always be in a position that allows an immediate response to each child’s individual needs and immediately intervene to protect a child from hazards or harm.

FDC Contract Educators are to make regular checks of sleeping children to assess the child’s breathing and colour of their skin to ensure their safety and wellbeing. Rooms that are very dark and have music playing may not provide adequate supervision of sleeping children.

Baby monitors, cordless phones and answering machines are useful tools in ensuring children are supervised appropriately. Telephones should be located where Contract Educators can easily access them without leaving children unsupervised. If this is a mobile phone, it must be capable of making and receiving calls – that is, not locked for outgoing calls or out of credit.


Family Day CareStrategies and Practices in the FDC Home

FDC Contract Educators must supervise children at all times when they are eating and drinking and when they are in situations that present a higher risk of injury e.g. in a highchair or on a nappy change table.

FDC Contract Educators must not leave a child or children alone with a visitor (unauthorised person) to the FDC residence or venue.

Strategies and Practices away from the FDC Home environment FDC Contract Educators are responsible for the direct and effective visual and/or aural supervision

of children at all times. Contract Educators must know where children in their care are and what they are doing at all times and should always be in a position that allows an immediate response to each child’s individual needs and immediately intervene to protect a child from hazards or harm.

The Education and Care Services National Regulations prescribe that FDC Contract Educators and FDC staff should identify and assess risks that an excursion or routine outing away from the FDC premises may pose to the safety, health or wellbeing of any child. The assessment must specify how the identified risks will be managed and minimised, including supervision of children.

It is recommended that a visit to the proposed excursion site be conducted to gather information about the site suitability and details can be checked such as mobile phone coverage and access for emergency services.

FDC Contract Educators must have written authorisation from parents to take children out of the FDC home/venue environment. FDC Contract Educators are required to advise all parents of all regular and non-regular trips to be made during care hours; including frequency, mode of transport used, others attending and purpose of the excursion (regular and non-regular excursion authority forms).

Children must never be left alone or with an unauthorised person under any circumstances. This includes leaving children in a car while paying for petrol, or collecting other children from kindergarten / school.

Strategies and Practices in the case of an emergency A mobile phone capable of making and receiving calls – that is, not locked for outgoing calls or out

of credit and a list of emergency contact numbers must be available at all times.

In the case of an emergency evacuation, conduct a head count to account for all children in care. A child may be given into the care of an authorised person or taken outside the FDC premises if

they require medical, hospital or ambulance care or treatment or because of another emergency (Reg 99).

The FDC Scheme must be notified immediately and DEECD within 24 hours if a child:Appears to be missing or cannot be accounted forAppears to have been taken or removed from the FDC environment in a way that breaches the National Regulations, or Is mistakenly locked in or locked out of the FDC environment (NLA174) .


References Kidsafe: the child Accident Prevention Foundation of Aust www.kidsafe.org.au


http://www.kidsafe.org.au/

Family Day Care Guide to Education and Care Services National Regulations 2011 Guide to Education and Care Services National Law 2011


Create date: 2010Review date: April 2012, Nov 2013, Nov 14, Nov 15Next review date: Nov 2016

Inclusive Practices within FDC PolicyPolicies & Procedures Manual - June 2016


Family Day Care


Evidence of link to: NQS: 1.2.1, 3.2, 5.2.2, 6.1,

Evidence of link to: ECSNR: r168

Policy StatementThe City of Greater Geelong Family Day Care acknowledges the need for an inclusive program and service based on children’s rights and social justice principles. That is the right to fair and equal treatment regardless of age, gender, class, ethnicity, sexuality, languages spoken, cultural background, additional needs or any other circumstances. We recognise differences, as well as similarities, in people and respect this, not just in our Service but in promoting respect for all people in the wider community. There is a commitment to full participation of children with additional needs.

RationaleAll children and families have the right to be treated with fairness and equity and have the same opportunities for participation and decision making and to be accepted and valued members of the community.

Strategies and PracticesStaff and Contract Educators work in partnership with families to address issues when they arise and plan for appropriate experiences. The shared responsibility for the child’s welfare is based on mutual respect and aims to enhance the individual child’s development. Records about the child, including relevant medical history, special requirements (e.g. culture, religion, food requirements) are critical in planning for the child’s needs while in care. The Family Day Care program reflects the experiences, knowledge and skills of all participants i.e. parents, children, Contract Educators and staff. Children in Family Day Care have access to a range of activities according to individual needs and are not denied access for reasons of culture, gender or ability.Children develop understanding and acceptance of people by learning about and experiencing the everyday cultures and lifestyles of a variety of groups in society.

CoGG Family Day Care Contract Educators and staff will: Actively support and implement a range of strategies to value human rights, to counter

stereotyping, institutional and personal racism across all cultures and nationalities Ensure all children have opportunities to celebrate, value and learn from, and about, Aboriginal

peoples, including diversity of histories, cultures, languages, achievements and issues, past and present.

Promote Family Day Care to community groups as an inclusive home based service. Provide information and training relating to inclusive practice. Provide information regarding resource agencies. Monitor care regularly to ensure that children learn about cultures other than their own without

receiving stereotypical information. Support potential Contract Educators of CALD backgrounds to take part, valuing the diversity which

they bring to the Service. Support Contract Educators in developing programs and experiences which reflect the diversity of

all cultures.


Family Day Care

CoGG Family Day Care Contract Educators and Staff will: Work together with Contract Educators to ensure that discussions are held about cultural practice

with families seeking to use their service; for example with sleeping/bedding, food and/or language requirements.

Work together with Contract Educators to develop communication strategies with families to ensure cultural and linguistic differences do not restrict access to the program.

Early Years Learning Framework Children learn to interact in relation to others with care, empathy and respect. Inclusion involves taking into account all children’s social, cultural and linguistic diversity (including learning styles, abilities, disabilities, gender, family circumstances and geographic location) in curriculum decision-making processes. The intent is to ensure that all children’s experiences are recognised and valued. The intent is also to ensure that all children have equitable access to resources and participation, and opportunities to demonstrate their learning and to value difference.


References Boschetti, C with Stonehouse, A. (2006), A Piece of Cake: Inclusive Practices in Early Childhood

Settings , Yooralla, Victoria. A Cultural Inclusion Framework for South Australia, 2006, SA State Government DECS Cultural and Linguistical Diversity 2010 http://www.decs.sa.gov.au/community/default.asp?id=24298&navgrp=1651 Belonging, Being and Becoming - The Early Years Learning Framework for Australia 2009

Resources and Further Readings Policy Statement No 10, Multiculturalism, Department of Education, Training and Employment, 1996 Aboriginal perspectives on the early years of learning Department of Education Training and

Employment, 1999 Building on Strengths, Department of Education, Training and Employment, 1998 Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2013-2014(Department of Education) VEYLDF, EYLF, MTOP Code of Ethics 2006 City of Greater Geelong 2011-2014 Multicultural Action Plan

Related FDC DocumentsN/A

Related FDC Policies/ProceduresN/ACreate date April 2012Reviewed: June 2013 CH, Nov 2015Next Review date Nov 2017



http://www.decs.sa.gov.au/community/default.asp?id=24298&navgrp=1651

Family Day CareChild Protection Policy


Evidence of link to: NQS: 2.3.4, 7.15

Evidence of link to: ECSNR: r84, r168

Evidence of link to: ECSNLA: 166-167

Policy StatementThe City of Greater Geelong Family Day Care Service is committed to the safety and well being of all children accessing our service. We support the rights of the child and will act without hesitation to ensure a child safe environment is maintained at all times. This policy aims to educate staff, FDC Contract Educators and parents of the risks and forms of child abuse, and provides guidance and the strategies on how a child safe and child friendly environment will be maintained.

RationaleTo ensure all stakeholders are aware of their Child protection responsibilities in keeping children safe in Family Day Care.

Strategies and PracticesApproved provider – the City of Greater Geelong with the support of the Co-ordination unit staff, if required, will: Undertake an internal investigation to determine appropriate action to be taken in relation to a

report against an Contract Educator or co-ordination unit staff member. Ensure a report is made of any reportable allegations against the proprietor, staff member or

visitor at a licensed children’s service, to DHS and/or the police.

Co-ordination unit staff will: Contact Child Protection to make a report if they form a belief on reasonable grounds that a child

is in need of protection. Contact or make a referral to Barwon Child FIRST if there are general concerns for the wellbeing of

the child, but has assessed that the child is not at immediate risk of harm. Document all areas of concern in relation to child protection matters. Maintain confidentiality at all times. Protect the well being of the children by acting sensitively in matters of child protection. Work in collaboration with other agencies and organisations to ensure children’s safety and well

being is supported. Support Contract Educators, and/or families when a child protection incident occurs. Conduct any processes in a sensitive and respectful manner. Provide information to Contract Educators and families on the City of Greater Geelong Family Day

Care Child protection Policy and related information. Provide Contract Educators with access to ‘Protecting the safety and wellbeing of children and

young people’ document prepared by DHS child protection and DET. Conduct themselves professionally, as a role model and in the best interest of the protection

of children from harm at all times. Keep informed of current child protection matters by participating in professional

development. Offer professional development opportunities and support on child protection to Contract

Educators.

Contract Educators will:


Family Day Care Seek advice from the Co-ordination unit staff or other professionals in matters relating to Child

Protection. Keep informed of current child protection matters by participating in professional development Refer to the City of Greater Geelong policy and related documents. Refer to Protecting the safety and wellbeing of children and young people; DHS Child Protection &

DEECD 2010. Report to the Co-ordination unit where there is reasonable grounds to suspect a child is at risk of

significant harm Document all areas of concern in relation to Child Protection. Provide the Co-ordination unit or the Approved provider (City of Greater Geelong), with

information, if required to complete a Child Protection report. Maintain confidentiality at all times. Protect the well being of the children by acting sensitively in matters of child protection. Conduct themselves professionally, as a role model and in the best interest of the protection of

children from harm at all times. Work in collaboration with the Co-ordination unit and other agencies as required according to the

‘Protecting the safety and wellbeing of children and young people’ guidelines.

Families will: Read the child protection Policy of the service. Report any concerns of a child being at risk of harm whilst in care to the FDC Team Leader or

Family Services Manager Remain confidential and respect the privacy of those involved in any incident that may occur. Seek support and advice from the Co-ordination unit staff if required.


References Protecting the safety and wellbeing of children and young people; DHS Child Protection & DEECD

2010 http://www.eduweb.vic.gov.au/edulibrary/public/stuman/wellbeing/protecting_ children_protocol27_5_10.pdf

Children, Youth and Families Act, 2005 Child Wise Choose with Care®

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au

Create date: June 2006Reviewed: Jan 2007, May 2010, April 2012, July 2013, Oct 15Next Review date: Oct 2016



http://www.eduweb.vic.gov.au/edulibrary/public/stuman/wellbeing/protecting_%20children_protocol27_5_10.pdf

http://www.eduweb.vic.gov.au/edulibrary/public/stuman/wellbeing/protecting_%20children_protocol27_5_10.pdf

Family Day CareAnimals and Domestic Pets Policy



Evidence of link to: ECSNR: r116(e)

Policy StatementThe City of Greater Geelong acknowledges the importance of keeping children safe at all times. While pets and other animals can be a positive inclusion into children’s experiences in care, they can also pose a risk to children. A child’s safety must be maintained at all times.

Pets and animals are an integral part of the Family Day Care environment and the interactions of children and pets can be of significant benefit when in a controlled situation.

The City of Greater Geelong believes that dogs, cats and birds should be inaccessible to children at all times, but limited access to smaller pets such as (including, but not limited to); poultry, guinea pigs, rabbits, mice/rats, small reptiles and animals in an animal farm are acceptable in controlled and supervised situations.

RationaleAnimals in an appropriate environment can be both educational to children and promote a sense of caring and responsibility. As Contract Educators of young children, we have a responsibility to ensure that children have an understanding of and caring attitude towards all living things, so that their experiences with animals are respectful and considerate. However, birds and animals can in certain situations pose a health and safety risk, therefore children in Family Day Care must be allowed only supervised and limited access to animals.

Strategies and PracticesWhen animals and domestic pets are present in the Family Day Care home;

Co-ordination unit will:

Provide resources and education to Contract Educators and families on health and safety practices for pets and other animals.

Monitor the compliance of the policy and help Contract Educators develop risk management plans for animals when required.

Inform families of the service requirements and Child Care regulations for managing pets in FDC when required.

Contract Educators will: Ensure all dogs, cats and birds are isolated from the children in care at all times. Area to isolate

dogs from children – fence 1.2 metres high, restrict penetration from children’s fingers. Birds to be in an inaccessible enclosure. Reptiles must be inaccessible in a locked enclosure.

Inform families of what animals are kept on the premises at the initial home visit. Families are to be advised what measures are put in place for dogs, cats and birds to remain inaccessible to children. To be documented on the parent/Contract Educator agreement form.

Inform the FDC Coordination Unit and families immediately of any new animals on the premises.


Family Day Care

Contract Educators will: Report to the co-ordination unit and family any injury caused to a child by an animal. Any animals

that have shown any forms of aggression towards a child will be required to remain permanently isolated and inaccessible to children.

Ensure children are educated about correct handling techniques and acceptable behaviour when handling animals.

Ensure all pets are kept clean, well cared for and in a healthy condition and do not have any diseases that can be transmitted to children. Pets should be kept vaccinated, de-wormed and free of fleas or other pests or infections.

Animals that are ill should be treated promptly by a vet. An animal that is irritable because of pain or illness is more likely to bite or scratch.

An initial risk assessment must be conducted before children have access to rabbits, guinea pigs, mice/rats and small reptiles and approved by families.

Keep animal food bowls, beds, toys and litter trays inaccessible to children at all times. Clean fish tanks regularly. Fish tanks are to be covered eg; with safety glass, shade cloth etc. Where dogs and cats are present in the home, the environment is to be managed in a hygienic

manner with floors vacuumed and washed daily, prior to the children accessing the area. Ensure all areas accessible to children shall be free of animal faeces, animal fur, feathers, saliva and

food scraps. Cat faeces can be the source of toxoplasmosis, an infection which is of particular risk to pregnant women, though can also cause mild illness in children. Animal hair, saliva and skin flakes can trigger Asthma and allergic reactions

Parrot fever (psittacosis) can be caught by breathing dust containing dried bird droppings. ‘Parrot fever’ causes flu like symptoms, and can be caught from all parrots, including budgerigars. Bird cages must be cleaned with appropriate disinfectants weekly. Cage base to be covered and the cage inaccessible. Always wash hands after tending to birds. I f you have a bird cage, wet the floor of the cage before cleaning it to avoid inhalation of powdered, dry bird faeces.

Keep animals away from food preparation, sleeping and, nappy change areas. Obtain informed consent from the parent/guardian prior to children visiting animal farms,

sanctuaries or zoos; Controlled and supervised access to animal farms on excursion is to be planned and a risk assessment completed. Supervision of children who have access of animal farms on outings is to be considered and practiced at all times.


References Kidsafe QLD – Dog attacks RCH Safety Centre – Dogs and kids, Children and safety with pets Better Health Channel – Psittacosis – parrot fever fact sheet 2012 Staying Healthy in Child Care – Fourth edition 2005

http://www.nhmrc.gov.au/_files_nhmrc/publications/attachments/ch43.pdf




http://www.nhmrc.gov.au/_files_nhmrc/publications/attachments/ch43.pdf

Family Day CareCreate date: 2008 Reviewed: June 2013 CH, January 2015, March 2015Next Review date: Mar 2017


Family Day CareEquipment & Toys Safety Policy

Policy/Procedure Number: A 8.5Evidence of link to: NQS: 2.1.2, 2.3, 2.3.2, 2.3.3, 3.1.1, 3.12Evidence of link to: ECSNR: r103, r105.

Policy StatementAll equipment used for children whilst in care of the City of Greater Geelong family day Care Scheme must be safe, appropriate and meet Australian Standards at all times.

Toys are an important part of childhood, helping children learn and develop, as well as entertaining them. Unfortunately, some toys can be dangerous. Poorly constructed toys or toys that are inappropriate for a child’s age and level of development can lead to tragic results.

RationaleThe City of Greater Geelong Family Day Care Scheme ensures that all equipment used for Family day care Children adheres to Australian Standards.

Family Day Care Contract Educators have a responsibility to provide safe, age appropriate toys that assist in minimising accidents and supports children’s learning, growing independence, confidence, self-esteem, creativity and imagination.


Equipment safety

As of July 2012, the City of Greater Geelong Family Day Care Scheme requires all Contract Educators to retain documentation that confirms all newly purchased equipment meets Australian Standards.

Vehicle child restraints (car seats, harnesses and Hi-riders), are provided by the service for use by FDC Contract Educators, and will be checked by Support Officers annually when Annual Compliance Audits are completed.Cots, stretchers, high chairs, strollers, additional bolts, extension straps are to be supplied by FDC Contract Educators. If new equipment is purchased after the annual safety audit, FDC Contract Educators are to notify the Compliance Officer in order for it to be listed and approved for use. This equipment will be checked annually at the Annual Compliance Audit.

All child car restraints provided by the service complies with relevant; Australian Standards. (AS/NZS 1754). Vehicle restraints are destroyed after being involved in a collision or ten years after manufacture. All equipment provided by FDC Contract Educators must meet the relevant standards. FDC Contract Educators must keep the equipment instructions and have a clear understanding of the safe assembly, use and potential hazards.Refer to the booklet “Safe Products for your baby” produced by Consumer Affairs Victoria highlights: “hazards, what to look for, and safety habits for each piece of equipment, particularly when there are voluntary / no standards. This includes but is not limited to change tables, playpens and rockers. This booklet is provided to all FDC Contract Educators at orientation & when the booklet is updated. FDC Contract Educators will be provided with a demonstration of installation of child car restraints by a registered Fitting Station officer when completing Transport Policy. FDC Contract Educators using their own car restraints for FDC children will ensure that:

Restraints meet the Standard AS/NZS 1754 Restraints and accessories are not to be purchased second hand


Family Day Care Restraints and accessories are less than ten years old A copy of instructions is retained for referenceCots, high chairs, strollers, car restraints are sold with instructions. A copy of the instructions must be retained for reference and available at all timesFDC Contract Educators are required to regularly check equipment in their home to ensure it is maintained in a clean, safe condition.Support Officers will regularly monitor the availability and safety of all equipment in a FDC Approval to use bouncers, playpens must be approved by FDC Support Officers. Each situation will be assessed and appropriate conditions applied.Equipment not to be issued in FDC: Baby Walkers, Jolly Jumpers and baby slings must not be used for FDC children, as they have been deemed unsafe by specialists in the field.

Toys safety

Read labelling on new toys. ‘Not suitable for children under three’ means that there are small parts which could be swallowed; it is not an indication of skill level or intelligence.

Follow the instructions for proper assembly, use and supervision Check toys regularly for loose parts, which may cause choking dangers. Anything small enough to

fit into a 35mm film canister can choke a child under three years of age. Check that paints and lacquers are non-toxic. Look for a label on painted toys specifying that the

paints are non-toxic Check for sharp edges, rough surfaces or brittle plastics as they can cause cuts and splinters. Check that there are no gaps or holes, which could trap a child’s fingers. Check for ventilation before buying masks, helmets and tents. Pull strings on toys must be no longer than 22cm. Strings longer than this can tangle and form a

loop or noose, and can be a strangulation hazard Ensure that ride-on toys are appropriate to the age of the child and are stable. Toy bikes should have effective brakes that can be applied by the rider and must be regularly

checked and maintained. Children must wear helmets and pads when riding 2 wheeler bikes, skateboards, scooters, roller

skates/blades. (see bicycles and wheeled toys section of Resource Manual Chapter 4, OH&S) Projectile toys can be very dangerous, also be wary of toys that make loud noises, as they can be

harmful to hearing. Be aware that it is safer to use toy crates without lids or with lightweight removable lids rather

than toy boxes, only use toy boxes that are designed not to close on top of children and ensure there are ventilation holes in case a child crawls inside and the lid closes. Make sure the toy box lid has rubber stoppers so that small fingers can not be crushed, and to help provide ventilation.

Ensure toy cleanliness, schedule toy washing, toy rotation to allow for washing. Dispose of plastic bags and film used in packaging carefully to prevent children putting them into

their mouth or over their head or face

Safety ConsiderationsAll FDC equipment and toys must be maintained in a safe, clean, hygienic condition, in good repair at all times and stored indoors or covered in a garage.All equipment and toys must only be used for its intended purpose.All FDC borrowed equipment and resources are to be thoroughly cleaned and disinfected before being returned. FDC Contract Educators will be charged the cost of cleaning if equipment and resources are returned in a dirty and unhygienic state and an equipment loan fee will be charged in the future.Damage of FDC equipment and resources must be reported to the FDC Service.


Family Day CareFDC Contract Educators may be required to replace or pay for repair/replacement of FDC equipment and resources damaged beyond normal wear and tear.Transfer of FDC equipment between FDC Contract Educators is not permitted. All equipment is to be safety checked and recorded by the service before it can be re-issued. Follow use of equipment guidelines in A Safe Working Guide for the Child Care Industry 2003.Approval of equipment used for FDC is at the discretion of Support Officers based on the above requirements.

Strategies and Practices Encourage children to pack away their toys after use. Children and adults can fall over toys left lying

around the house Never give un-inflated balloons to small children and remove burst balloons from their play area as

they can cause choking Rocking toys must be isolated from infants who are crawling to protect children from crushing

hazards.


References FDC Business Unit Procedure Selection & use of cots, beds and bedding 2005 Global Life Systems - A Safe Working Guide for the Child Care Industry 2003 Keeping baby safe – Australian Competition and Consumer Commission 2011 ACCC Prams and Strollers regulations July 2008 infostore.saiglobal.com, July 5, (Standards Australia – high chairs) ACCC – Safe Toys for kids www.accc.gov.au (click on publications) RCH Safety Centre – Toy Safety for Pre-School children check dates Consumer Affairs Victoria – Toy Safety Checklist check dates VEYLDF, EYLF, MTOP

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2013-2014 (Department of Education) ACCC – Safe Toys for kids www.accc.gov.au (click on publications) RCH Safety Centre – Toy Safety for Pre-School children check dates Consumer Affairs Victoria – Toy Safety Checklist check dates VEYLDF, EYLF, MTOP Create date: June 2007Reviewed: Oct 2008, July 2010, April 2012, Oct 14, Oct 2015, Jan 2016Next Review date: Jan 2017


http://www.accc.gov.au/


http://www.accc.gov.au/

Family Day Care

Code of Conduct Policy


Evidence of link to: NQS: 4.2, 7.3.5.

Evidence of link to: ECSNR: r168(2)(i)

RationaleThe City of Greater Geelong Family Day Care Co-ordination unit staff and FDC Contract Educators have a duty to present and conduct themselves in a manner that is ethical, consistent, respectful, and responsible and maintains confidentiality at all times. Interactions between FDC Contract Educators, Co-ordination unit staff, children and parents are to be conducted in this manner.


Code of Practice

In conducting the Family Day Care service we will:Act with integrity and honestyMaintain a family centred approachDeliver services in a professional mannerAct in a way that is respectful to all stakeholdersBe effective and open in our communication.Treat all information confidentially.

Code of Behaviour

We will:Treat the general public, children, parents, other FDC Contract Educators and Co-ordination unit in a manner consistent with acceptable community standards, maintaining a courteous approach and refraining from impolite, abusive or offensive behaviour,Be honest and fair with others,Respect cultural differences,Provide a welcoming, inclusive and safe environment for all people associated with the service,Encourage open communication between all children, parents, FDC Contract Educators and staff,Avoid bringing the FDC service and council into disrepute by public criticism of council, fellow FDC Contract Educators, Co-ordination unit staff and families, Act in accordance with equal opportunity legislation, Occupational Health and Safety legislation and the various legislation, standards and policies that apply,Observe the correct lines of responsibility, and raise all concerns, issues, problems with the appropriate FDC team member as soon as possible, in writing via email [email protected] Be impartial in reaching decisions and be prepared to accept the responsibility associated with that decision,Treat confidential discussions with the strictest confidence.

We will not:Use inappropriate, offensive or discriminatory language when speaking with children, parents, other FDC Contract Educators and FDC staff,Use unwarranted, unwanted and/or inappropriate touching of a child, hit or otherwise physically assault or abuse children,Act in ways intended to shame, humiliate, belittle or disregard children, parents, staff or other Contract Educators, or perpetrate any form of emotional abuse, discriminate against, show unfair differential treatment or favour particular children to the exclusion of others in the same groups.


mailto:[email protected]

Family Day CareDay-to-Day Service Management of Health and Safety PoliciesReviewed at monthly team meetings and as required.

References Adapted from City of Greater Geelong staff conduct policy 2010 Additional recommendations from Child Wise Choose with Care® 2006


Create date: June 2006Reviewed: Dec 2007, May 2010, April 2012, Nov 2013, Nov14, Nov 2015Next Review date: Nov 2016



Family Day CareDetermining the Responsible Person Present Policy

Policy / Procedure Number: A 9.2

Evidence of link to: NQS: 4.1, 4.2, 7.3.1, 7.3.5.

Evidence of link to: ECSNR: r162, r168(2)(i)

Policy StatementA responsible person will be available via emergency phone contact when an Contract Educator registered with the COGG FDC Scheme has notified the service that they are providing education and care to children. The details of the responsible person will be displayed at the Co-ordination unit. It is the responsibility of Contract Educators to give the service at least 24 hrs notice, if care is to be offered outside of regular business hours eg: 7am – 6pm M-F including Public Holidays.

RationaleThe nominated supervisor assumes the legal responsibilities of the day to day operations of the service; Contract Educators and families must be aware of who is the responsible person in charge of the service while their child is receiving education and care by the registered Family Day Care Contract Educator.

Strategies and Practices1. Supervisor Certificate 1.1 Staff who are over 18 years: have adequate knowledge and understating of education and care,

have the ability to supervise; have a minimum approved diploma level qualification in education and care or has at least 3 years experience working as an Contract Educator can apply to the regulatory authority to be issued with a supervisor certificate.

2. Nominated Supervisor2.1 A Holder of a supervisor certificate is appointed to assume the overall responsibilities of

operating the Family Day Care service as the nominated supervisor.2.2 The nominated supervisor is the responsible person in charge.2.3 The nominated supervisor must be available to provide support and assistance to an Contract

Educator while they are providing education and care to children.2.4 This assistance can be through the availability of phone contact if required2.5 The name and position of the responsible person in charge must be displayed so that it is easily

visible at the family day care co-ordination unit.

3. Certified Supervisor3.1 A holder of a supervisor certificate can consent to be placed in day to day charge of a service in

the absence of the nominated supervisor, however does not assume any of the legal responsibilities.

3.2 The certified supervisor must be notified and accept the role before implementation.3.3 In the absence of the nominated supervisor their name must be displayed as the responsible

person in charge.

4. Educational Leader 4.1 The educational leader will be appointed by the approved provider to lead the development and

implementation of educational programs in collaboration with Family Day Care Team Leader to ensure Contract Educators’ are provided with curriculum direction and to ensure children achieve the outcomes of the approved learning framework.


Family Day CareDay-to-Day Service Management of Health and Safety PoliciesReviewed at monthly team meetings and as required.

References Education and care Services National Regulations Education and care Services National Law Act 2010 Community Child Care Co-operative - Sample Policy Determining the Responsible Person. www.ccccnsw.org.au


Create date: April 2012Reviewed: January 2015, January 2016Next Review date: Jan 2017



http://www.ccccnsw.org.au/

Family Day Care

Participation of Students and Volunteers Policy


Evidence of link to: NQS: 4.2, 7.3.5,

Evidence of link to: ECSNR: r149(1); r168(2)(i),

Policy AimFamily Day Care is committed to the training and development of future Early Childhood Professionals and interested volunteers.

Rationale To assist and guide students/volunteers in their learning whilst at our service To act as professional role models/mentors To provide insight into the Early childhood profession To guide interactions with children, staff and families To guide in the planning and implementation of programs and activities adhering to the EYLF,

VEYLDF and NQS To provide positive feedback regarding progress To discuss progress with RTO supervisors To supervise interactions and programs to ensure the safety of students, volunteers and the

children

Strategies and Practices The FDC Scheme will liaise with the relevant registered training organisation regarding the

placement of students. The Scheme will ensure a City of Greater Geelong Student Registration Form is distributed,

completed and returned prior to commencement. The FDC Scheme will ensure students and volunteers over the age of 18 years provide a copy of

their Working with Children Check prior to commencing with the Contract Educator. The FDC scheme will provide students and volunteers with guidelines identifying their

responsibilities, expectations and code of conduct while at the service. Records that include the full name, address and date of birth of each student or volunteer are kept

by the service. Students are to meet with the Contract Educator for an orientation visit prior to starting the

placement. Attendance records of each student or volunteer are kept by the service. Where possible students are to be placed with Contract Educators that have a qualification level or

greater than the level being studied by the student. Families must be notified in advance of the commencement of a student/volunteer placement and

any objections/ or concerns must be dealt with immediately in consultation with the Coordination Unit.

Students/volunteers must sign the visitor register whenever entering or leaving the Contract Educators premises.

Students and volunteers must never be left alone or in charge of any children. Ensure that students and volunteers do not discuss children’s development or other issues with

parents and adhere to all areas of confidentiality. Students are to work with the Contract Educators timetable requirements. Students are to inform the Contract Educator early in the placement of requirements of practicum

which need to be completed while on placement. Students are responsible for completion of their own assessment requirements.


Family Day Care Students are responsible for providing a photo and explanation of their role as a student and the

training organisation they represent. Student and volunteers working within the Family Day Care structure are expected to familiarise

themselves with relevant policies and procedures of the day to day operations of the early childhood service.

Students are expected to introduce themselves to all children and parents upon commencement.


References Education and Care Services National Regulations Education and Care Services National Law Act2010 Australian Early Childhood Code Of Ethics Family Day Care Student Handbook


Create date: April 2012Reviewed: August 2014, January 2015 March 2015Amended: Mar 2015, Jan 2016Next Review date: Jan 2017



Family Day CareInteractions with Children Policy


Evidence of link to; NQS: 1.1, 5.1, 5.2

Evidence of link to: ECSNR: r155; r156; r168(2)(j)

Policy StatementPositive, supportive and individualised relationships with adults enhance and integrate the social, emotional, cognitive and physical development of young children. The manner in which adults interact with children is significant to the child’s development and growth. Of particular relevance are behaviour management practices. It is well accepted that physical and humiliating punishment has negative consequences for children and that a warm, attentive atmosphere enhances children’s ability to be responsible for their actions and build their self-esteem, sense of confidence and self worth.

RationaleTo ensure interactions with children are caring, genuine, respectful and without bias.


The Coordination Unit will:

Provide Professional Development and/or information for Contract Educators and families on effective communication skills that help build quality supportive relationships

Role model respectful and positive interactions with the children that convey to the children that they are valued and competent learners

Support Contract Educators and families to encourage positive interactions Participate in Professional Development Develop guidance strategies with Contract Educators that demonstrate respect and understanding

of individual children Have caring, equitable and responsive relationships between themselves and children


Maintain supportive relationships, positive interactions and listen to children. The following techniques will support this approach:

Encourage children to express themselves and their opinions. Take a positive approach to guiding children’s behaviour that empowers children to regulate their

own behaviour and develop skills to negotiate and resolve conflicts or disagreements with others. Acknowledge children’s positive behaviour. Provide an environment that is secure and interesting with a positive atmosphere. Allow children the opportunity to freely choose activities, solve problems, and have access to

learning experiences. Encourage and support children towards self-reliance and the development of positive self-esteem.

The environment and experiences being offered to the child should be appropriate to the developmental abilities of the individual and should promote success. Expectations should be matched to the limits of the child’s abilities to wait, to share, to appropriately express feelings and to cope with tiredness and disappointment.

Interact with children on a one to one basis. Demonstrate respect for the child and encourage respect for others and the environment. FDC Contract Educator interactions involve listening when children talk about their feelings or frustrations.

While meeting individual needs of the child, consideration should also be given to the needs of all other children in the group.


Family Day Care


Share information with families regularly in a constructive and confidential manner about children’s interactions.

Show an interest and participate in what the child is doing, actively engage in children’s learning and share decision making with them

Create opportunities for children to be independent and self reliant, to work through differences, learn new things and take calculated risks

Treat each child without bias regardless of their physical or intellectual ability, gender, religion, culture, family structure or economic status

Support children through periods of change Participate in Professional Development

Families are encouraged to:Develop supportive relationships with Contract Educators, Family Day Care Staff, each other and childrenShare relevant information with Contract Educators and staff regularlyInteract with all children in the Contract Educators home in an appropriate mannerRole model effective communication skills to their children

The dignity and rights of the child must be maintained at all times.Punishment is inappropriate as a behaviour management technique. No child is to be subjected to any form of corporal punishment, immobilisation or any other frightening or threatening technique. FDC Contract Educators shall ensure that all people in contact with Family Day Care children behave in a non-aggressive manner.

Guidance towards acceptable behaviour, with encouragement freely given.Respect for the child’s family values. FDC Contract Educators should acknowledge family and cultural attitudes to behaviour within the boundaries of the safety and wellbeing of children, but not be stereotyped, as reactions vary from child to child as well as from culture to culture

Day-to-Day Service Management of Health and Safety PoliciesAn approved provider must take reasonable steps to ensure that the education and care service provides education and care to children in a way that- (a) Encourages the children to express themselves and their opinions; (b) Allows the children to undertake experiences that develop self-reliance and self-esteem; (c) Maintains at all times the dignity and rights of each child; (d) Gives each child positive guidance and encouragement toward acceptable behaviour; (e) Has regard to the family and cultural values, age, and physical and intellectual development and

abilities of each child being educated and cared for by the service.

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2013-2014 ( Department of Education) VEYLDF, EYLF, MTOP

Create date: June 2005Reviewed: June 2006, Dec 2007, April 2012, Aug 2013, Sep 2015Next Review date: Sept 2017



Family Day Care

Enrolment and Orientation Policy


Evidence of link to: NQS: 2.6.1, 6.1.1, 7.3.5.

Evidence of link to: ECSNR: r168(2)(k)

Policy AimFamily Day Care is dedicated to ensuring each child’s orientation and enrolment process is a smooth comfortable transition into the Contract Educator’s home. Contract Educators work collaboratively with families to help their child/ren feel safe and secure within a Family Day Care home environment.

RationaleTo ensure the City of Greater Geelong’s Family Day Care Unit manages children’s enrolments in a manner that ensures the placements of a child into care is in accordance with all governments legislative and regulatory requirements. Contract Educators will provide children and families with an orientation process for their individual service.

Strategies and PracticesThe Co-ordination unit will: Follow the Commonwealth Government (Department of Education) Priority of Access guidelines.

Priority 1 - A Child at risk of serious abuse or neglectPriority 2 - A Child of a single parent who satisfies or of parents who both satisfy, the work/

training/study test under section 14 of the Family Assistance Act (1999)Priority 3 - Any other child.

Maintain a register of families requiring care, review and update regularly If required conduct a phone interview with the family to identify specific needs to find suitable

placement. Consider language and cultural needs of the family prior to offering a placement. A translator

maybe required. Provide families with an online enrolment pack including, the role of the Coordination Unit, service

philosophy, conditions of care, relevant policies, parent handbook, selection of Contract Educators where possible.

Support the family through the online enrolment process Ensure all documentation, including authorisations, medical action plans and immunisation status

are completed prior to commencement. Provide all relevant documentation to the Contract Educator prior to care commencing. Play an active role in monitoring each placement at the service to ensure the needs of each child

and their parents are met. Ensure support is provided to the Contract Educator during orientation periods Offer families the opportunity to share and contribute to service decisions.

Families will: Families will complete online enrolment form providing the regulation required information. Provide all information and documentation relevant to their child’s health, routine and wellbeing,

including up to date immunisation status of every child.


Family Day Care Complete a Contract Educator/Parent agreement form with the Contract Educator once the

decision has been made to commence care. Be notified that all information is confidential and subject to Information Privacy Act (2014). Sign the Visitor’s Record book on arrival for the initial orientation visit and when they leave.

Contract Educators will: Provide an orientation process to families prior to starting care that are based on each family’s

individual needs. Ensure families sign the Visitor’s Record book on arrival for the initial orientation visit and when

they leave. Ensure they are not compromising the supervision of children in care during the orientation visit. Provide information about their own family, their philosophy, the service fee structure, conditions

of care, expectations, service policies and routines. Complete a Contract Educator/Parent agreement form with the family once the decision has been

made to commence care. Will familiarise themselves with information about the child from the enrolment form prior to the

first day of care. Contract Educators will ensure that they are aware of any medical conditions and how to manage them if required.

Welcome the family and child on the first day of attendance and ensure there is a space ready for the child’s belongings. Reassure the family and assist with separation if required. Encourage families to be in contact throughout the day.

Contact families regularly to reassure the parent that their child is settling in smoothly. Work in partnership with families to gather and maintain individual information assisting in the

continuity of routines. Recognise the expertise of families in shared decision making about their child’s health and wellbeing.

Share information on a daily basis through verbal and written processes. Provide high quality responsive programs that build on children’s strengths and foster

development.


References National Quality Standard Education and Care Services National Regulations 2011 Information Privacy Act (2014)

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2015-2016 (Department of Education) VEYLDF, EYLF, MTOP www.education.gov.au COGG Information Privacy Procedure

Create date: April 2012Reviewed: June 2015, June 2016Next Review date: June 2017


http://www.education.gov.au/


Family Day Care

Waiting List Policy

Policy Number: A 11.1Evidence of link to: NQS:N/AEvidence of link to: ECSNR:N/A

Policy AimThe Coordination Unit will implement systems and practices that allow for placements to occur in a fair and ethical manner. It is also important that placements are made as quickly as possible to ensure Contract Educators are given every opportunity to fill a vacancy and for families to find suitable childcare.

RationaleTo maintain an accurate, up to date waiting list of families requiring Child Care. To fill vacancies and offer places equitably in accordance with the Commonwealth priority of access.


The Coordination Unit will: Maintain a waiting list for all child care enquiries. The waiting list is divided into 2 sections - The

Internal Waiting List includes children who are currently enrolled but require changes to their existing care arrangements such as: picking up extra days ; changing days or changing Contract EducatorsThe External Waiting List includes children who have not been involved with Family Day Care previously or who are returning to our service.

Complete in detail a parent enquiry form. The parent will be advised that the request has gone onto the waiting list and should a vacancy occur, the relevant Support officer will contact them.

Request the parent to contact the service one month prior to the requested starting date if the care enquiry is for a future date.

Maintain an up to date roster for each Contract Educator Refer families to Contract Educators taking into consideration the needs of the child, family, the

Contract Educator and the Commonwealth Priority of Access Where possible refer families to more than one Contract Educator, who maybe able to meet their

childcare requirements, to enable choice of Contract Educator Review and update the waiting list on a regular basis Refer the parent to another childcare service if care request is urgent and cannot be matched to an

available vacancy Keep all requested personal and health information confidential and not disclose requested

information unless requested by law

The Contract Educators will: Keep the Coordination Unit up to date of changes to roster or of any vacancies Keep all requested personal and health information confidential and not disclose requested

information unless requested by law Refer all enquiries for care to the Coordination Unit


Family Day Care

The families will: Be encouraged to notify the Coordination Unit if care requirements change


References Commonwealth priority of access

http://www.deewr.gov.au/Earlychildhood/Programs/ChildCareforServices/Operation/Pages/Priorityforallocatingplacesinchildcareservices.aspx

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2011-2012 (DEEWR)

Create date: April 2012Reviewed: Sep 2015Next Review date: Sep 2016





Family Day Care

Governance and Management Policy



Evidence of link to: ECSNR: r168 (2)(l) r177; r182; r183; r184;

Policy StatementFamily Day Care Contract Educators are self-employed childcare providers, operating their business under the approved provider CoGG. The Governance and Management Policy outlines the responsibilities of managing the FDC service within the requirements of City of Greater Geelong Council, Education and Care Services National Law Act 2010, Education and Care Services National Regulations and the National Quality Standard.

RationaleIt is important for a service to have effective leadership and management to ensure a high quality childcare service delivering quality outcomes for children and families. Governance arrangements for services are required to reflect the appropriate legal status and authority to hold both provider approval and service approval.

Strategies and Practices1. Council 1.1 The City of Greater Geelong is the approved provider of City of Greater Geelong Family Day Care

Scheme and holds the legal responsibilities for operating the service.1.2 The Family Services Manager is the approved provider’s delegated authority.1.3 The approved provider appoints a certified supervisor to be the nominated supervisor

(Managing Team Leader) to be responsible for the day to day activities of the service. 1.4 The nominated supervisor accepts the appointment on the understanding of the legal

responsibilities of the position.1.5 When the nominated supervisor is not in attendance an approved certified supervisor will take

charge of the day to day operations. 1.6 The approved provider employs a suitably qualified Team Leader to monitor and support the

FDC Support Officers and FDC Contract Educators. 1.7 The approved provider appoints an educational leader who will lead the development of the

curriculum.1.8 FDC staff shall comply with all relevant policies of the City of Greater Geelong.1.9 FDC Contract Educators will comply with all relevant City of Greater Geelong FDC Scheme

polices and procedures.1.10 The approved provider ensures that relevant polices are developed to ensure the service

operates within the regulatory requirements.

2. Contract Educators2.1 The service recruits suitable Contract Educators as small business operators to provide

education and care to children in the family day care residence.2.2 The Contract Educator acknowledges their legal responsibilities in relation to regulations by

signing and annual Family Day care service agreement.2.3 The service Support Officers maintain regular contact with the Contract Educators to provide

support and monitor compliance with the National Regulations and the scheme policies and procedures.

2.4 The approved provider may suspend an Contract Educator from registration or cancel a service agreement for failing to comply with the National Regulations or the scheme polices and procedures.


Family Day Care

3. Storage of records and other documents

(1) City of Greater Geelong FDC must ensure that records and documents set out in Regulation 177 are stored-

(a) in a safe and secure place; and(b) for the relevant period set out in regulation 183 (2).

Standard 7.3 Administrative systems enable the effective management of a quality service.

Element 7.3.1 Records and information are stored appropriately to ensure confidentiality, are available from the service and are maintained in accordance with legislative requirements.Regulation 183 (2).

(a) if the record relates to an incident, illness, injury or trauma suffered by a child while being educated and cared for by the education and care service, until the child is aged 25 years;

(b) if the record relates to an incident, illness, injury or trauma suffered by a child that may have occurred following an incident while being educated and cared for by the education and care service, until the child is aged 25 years;

(c) if the record relates to the death of a child while being educated and cared for by the education and care service or that may have occurred as a result of an incident while being educated and cared for, until the end of 7 years after the death;

(d) in the case of any other record relating to a child enrolled at the education and care service, until the end of 3 years after the last date on which the child was educated and cared for by the service;

(e) if the record relates to the approved provider, until the end of 3 years after the last date on which the approved provider operated the education and care service;

(f) if the record relates to the nominated supervisor or staff member of an education and care service, until the end of 3 years after the last date on which the nominated supervisor or staff member provided education and care on behalf of the service

Prescribed enrolment and other documents to be kept by the City of Greater Geelong FDC An appropriate person will be appointed to the role of nominated supervisor to ensure the following accurate records required under section 177 of the Regulations are kept. The documentation of child assessments or evaluations for delivery of the educational program as

set out in regulation 74; An incident, injury, trauma and illness record as set out in regulation 87; A medication record as set out in regulation 92; A record of assessments of family day care residences and approved family day care venues

conducted under regulation 116; A record of volunteers and students as set out in regulation 149; the records of the responsible person at the service as set out in regulation 150; In the case of a family day care service, a record of staff, family day care co-ordinators engaged by

the service and family day care Contract Educator assistants approved by the service, kept under Regulation 154;

A children's attendance record as set out in regulation 158; Child enrolment records as set out in regulation 160; a record of the service's compliance with the

Law as set out in regulation 167;


Family Day Care A record of certified supervisors placed in day to day charge of the education and care service

under section 162 of the Law.

The Family Day Care Contract Educator must keep the following accurate records required under section 178 of the Regulations; The documentation of child assessments An incident, injury, trauma, and illness record. A medication record A children’s attendance record Child enrolment records as set out in Regulation 160 A record of visitors to the family day care residence or venue


References Education and Care Services National Regulations, Law Act and NQS City of Greater Geelong Policies Guide to the Education and Care Services National Law and the Education and Care Services

National Regulations 2011 Freedom of Information Amendment (Reform) Act 2010 Information Privacy Act 2014

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2013-2014 (DEPARTMENT OF EDUCATION) VEYLDF, EYLF, MTOP

Create date April 2012Reviewed: Aug 2014; Aug 2016Next Review date: August 2017



Family Day Care

Confidentiality of Records Policy


Evidence of link to: NQS: 6.1, 6.2, 6.3, 7.1.1, 7.3.1, 7.3.5.

Evidence of link to: ECSNR: 168(2)(l), r177; 181-184;

Policy StatementAll persons involved in the FDC Service have the right to confidentially being maintained. This policy ensures that information given to the City of Greater Geelong FDC service and FDC Contract Educators is only used for the purposes of provision of FDC, and is not accessible to any unauthorised persons.

Regulatory, licensing and funding bodies require the retention and maintenance of records in relation to service stakeholders and children. All records are required to be kept up to date, stored confidentially and in a safe and secure area with access by authorised persons only. This includes both electronic and hardcopy format.

RationaleFamily Day Care is committed to protecting the privacy of all stakeholders. Privacy of personal information is important, and we conduct our business with respect and integrity. It is important for the scheme to collect relevant personal information from parents for enrolment purposes and staff maintain records of each child’s individual development. Because much of this information is of a personal nature and some of it may be considered ‘sensitive’ we understand this information is not to be unnecessarily disclosed to others.

To ensure the Approved provider, nominated supervisor, co-ordination unit and Contract Educators maintain and securely store all records required under legislation, ensuring confidentiality and easy access by authorised persons.

Strategies and PracticesNo unauthorised personal information of any parent, child, FDC Contract Educator or FDC staff member is to be discussed within or external to the FDC service.All parents, FDC Contract Educators and children’s records containing personal information must be filed and stored securely. FDC Office: All files relating to FDC Contract Educators, children in care and their families must be

stored in a safe and secure area. FDC Contract Educator home: it is recommended that all records are stored securely ensuring

access to individual records is only by the relevant family.Any breach of trust may result in disciplinary procedure and a termination of services.No information should be given to any external Agencies and Government Departments (i.e. Police Department, Child Protection, etc) without referral and permission from the Manager of Family Services. Any such information should be limited to a minimum number of staff and representatives as is possible.Confidentiality GuidelinesA range of sensitive and private matters is often discussed within the service, particularly between parents and FDC Contract Educators. Sensitive information about FDC Contract Educators and other members of their household are also discussed during assessment and monitoring processes by FDC.The following guidelines will assist in maintaining confidentiality regarding FDC Contract Educators and their families, families using the service and staff privacy.


Family Day CareStaff:All records containing personal information on families and FDC Contract Educators is to be stored securelyFDC Contract Educators will only be given the information on families authorised by parents to be released on enrolment forms.Families are only to be given information on FDC Contract Educators and their household required to assist in the choice of a FDC Contract Educator.No information on FDC Contract Educators or their families will be given to organisations or individuals outside the FDC service without permission.Consultation/information sharing with other Services requires the consent of the client except in exceptional circumstances.

Staff, Contract Educators and Parents:Only necessary information on families should be discussed with other Agencies and Government Departments:-When a subpoena (summons) is received directing a FDC Contract Educator or Service to give evidence or produce records.-When a police officer or other authorised officer has a search warrant.-On request from an identified officer from the Department of Human Services investigating child protection issues.-To reduce risk to a child in a medical emergency.-By written authorisation of the parent or FDC Contract Educator.-When requested by a DET authorised officer.Only public information on a Service participant may be discussed and nothing of a personal nature.When discussing incidents and problems relating to service participants, care must be taken not to identify individuals, i.e. not mention names or provide identifying information.Private staff numbers should not be passed onto parents to ensure privacy.

Storage of records and other documents(1) City of Greater Geelong FDC must ensure that records and documents set out in Regulation 177

are stored- (a) in a safe and secure place; and(b) for the relevant period set out in regulation 183 (2).

Standard 7.3 Administrative systems enable the effective management of a quality service.

Element 7.3.1 Records and information are stored appropriately to ensure confidentiality, are available from the service and are maintained in accordance with legislative requirements.Regulation 183 (2).

(a) if the record relates to an incident, illness, injury or trauma suffered by a child while being educated and cared for by the education and care service, until the child is aged 25 years;

(b) if the record relates to an incident, illness, injury or trauma suffered by a child that may have occurred following an incident while being educated and cared for by the education and care service, until the child is aged 25 years;

(c) if the record relates to the death of a child while being educated and cared for by the education and care service or that may have occurred as a result of an incident while being educated and cared for, until the end of 7 years after the death;


Family Day Care(d) in the case of any other record relating to a child enrolled at the education and care service, until

the end of 3 years after the last date on which the child was educated and cared for by the service;

(e) if the record relates to the approved provider, until the end of 3 years after the last date on which the approved provider operated the education and care service;

(f) if the record relates to the nominated supervisor or staff member of an education and care service, until the end of 3 years after the last date on which the nominated supervisor or staff member provided education and care on behalf of the service

Prescribed enrolment and other documents to be kept by the City of Greater Geelong FDC An appropriate person will be appointed to the role of nominated supervisor to ensure the following accurate records required under section 177 of the Regulations are kept. The documentation of child assessments or evaluations for delivery of the educational program as

set out in regulation 74; An incident, injury, trauma and illness record as set out in regulation 87; A medication record as set out in regulation 92; A record of assessments of family day care residences and approved family day care venues

conducted under regulation 116; A record of volunteers and students as set out in regulation 149; the records of the responsible person at the service as set out in regulation 150; In the case of a family day care service, a record of staff, family day care co-ordinators engaged by

the service and family day care Contract Educator assistants approved by the service, kept under Regulation 154;

A children's attendance record as set out in regulation 158; Child enrolment records as set out in regulation 160; a record of the service's compliance with the

Law as set out in regulation 167; A record of certified supervisors placed in day to day charge of the education and care service

under section 162 of the Law.

The Family Day Care Contract Educator must keep the following accurate records required under section 178 of the Regulations; The documentation of child assessments An incident, injury, trauma, and illness record. A medication record A children’s attendance record Child enrolment records as set out in Regulation 160 A record of visitors to the family day care residence or venue


References Childcare service Handbook 2013-2014 (DEPARTMENT OF EDUCATION) Education and Care Services National Regulations, Law Act and NQS Guide to the Education and Care Services National Law and the Education and Care Services

National Regulations 2011 City of Greater Geelong Policies Freedom of Information Amendment (Reform) Act 2010 Information Privacy Act 2014

Resources and Further Readings ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au



Family Day Care VEYLDF, EYLF, MTOP COGG Information and Health Records Policy Information Privacy Act 2014

Related FDC Policies/ProceduresN/A

Create date: May 2006Reviewed: Dec 2007, May 2010, April 2012, Aug 2014, June 16Next Review date: Aug 2017


Family Day Care

The Refusal and Acceptance of Authorisation Policy


Evidence of link to; NQS: 2.1.1, 2.3.2, 2.3.3, 7.3.5

Evidence of link to: ECSNR: r161; r160(i); r168(2)(m);

Policy StatementCoGG FDC Service will obtain authorisation from all parents and authorised nominees in the circumstances of: Administering medication to children (regulation 92) Children leaving the premises in the care of someone other than their parent (Regulation 99) Children being taken on excursions (regulation 102)

RationaleThe developed policy for authorisation makes sure children are safe when being educated and cared for in the FDC Service. It also ensures that we are meeting our obligations as set out in the Education and Care Services National Law Act 2010.The policy is to assist staff and parents to understand what is required in relation to accepting or refusing authorisation.

Strategies and PracticesAll parents accessing the CoGG FDC service are required to comply with all service policies and procedures, as well as have the rights to authorise or refuse authorisation in relation the policies listed below: CoGG FDC Policy (regulation 92) Medication CoGG FDC Policy (regulation 99) Delivery and collection of children CoGG FDC Policy (regulation 102) Excursions

The coordination unit will assess the enrolment form prior to children commencing care to ensure parents have nominated authorised person in relation to:

• to be notified of an emergency involving the child if the parents are not contactable• to consent to medical treatment or authorise the administration of medication to a child/ren

other then the parent • to authorise the service to take the children outside the education and care service• to be an authorised nominee and to collect the child/ren from the education and care service

Where Court Orders are in place changing authorisations or parents responsibilities a new authorisations need to me obtained and kept at the Service with the children’s enrolment records and stored in a confidential manner.

When authorisations have not been received in writing, phone consent may be sought by staff. A written authorisation must be provided as soon as possible after the verbal consent is given.


Family Day CareGeneral consent has been gained via the enrolment form for emergency situations; for example if a child needs to be taken in an ambulance for medical attention or requires emergency administration of anaphylaxis or asthma medication.


References Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA news and media resource

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2013-2014 (Department of Education)

Create date: April 2012Reviewed: June 2016Next Review date: Nov 2017



Family Day Care

Payment of Fees Policy


Evidence of link to: NQS: r168

Evidence of link to: ECSNR: 7.3.5

Policy StatementThe City of Greater Geelong FDC Contract Educators are self-employed business operators who invoice the Council for care provided to Council’s Family Day Care clients. It is important that Contract Educators operate their business in a manner that is transparent to all stakeholders.RationaleTo ensure that the City of Greater Geelong FDC Service meets all accountability requirements in regard to payment of fees and provision of a statement of fees that are charged by the education and care service.Strategies and PracticesCo-ordination Unit will: Keep all stakeholders informed during the fee setting and remuneration setting process Include all fees in the initial information given to families Charge all families the same fee for the same service. A fee cannot be charged for a child that

exceeds the fee charged for any other child receiving the same kind of care. If a session charge is made care must be available for the whole session.

Support Contract Educators with all record keeping Support Contract Educators to minimise bad debts incurred by parents using the service Ensure outstanding fees due to the service are paid in full before the family can be placed with

another Contract Educator or COGG Early Learning and Care Centre. Process all Child Care Benefit Claims and parent fees for Contract Educators Monitor accuracy of claims for Child Care Benefit Provide a CCB payment and parent payment advice statement to Contract Educators fortnightly Provide all families with a summary statement and invoice with a complete record of the CCB and

or/CCR fee reductions that have been approved by the service every fortnight Check payment records on a fortnightly basis to ensure payments are being made by parents and to

avoid an accrual of debt Make contact with parents with payments in arrears in accordance with our debt collection

procedure. Contract Educators will: Adopt core hours as 8.00am to 6.00pm Monday to Friday for all families using the City of Greater

Geelong FDC service. Any care provided outside these hours or on Public Holidays will classified as non core hours of care. Contract Educators are not permitted to individually alter the core hours of


Family Day Carecare families are charged for and must notify the service at least 24 hrs before supplying care outside of core hours or on public holidays.

Ensure fee schedules and conditions of care are provided to families prior to care commencing Submit a completed Record of Care sheet for every child every fortnight. This provides information

for the Australian Government on attendance., Ensure all records are accurate records in order to comply with State and National regulations.

Records are to be returned to the service when specified. Only provide care for children registered with the service Only sign children in and out of care when dropping off or picking up from school, kindergarten etc,

or upon failure by a parent /guardian to do so. (Delivery and collection of children policy)

Families will: Ensure all children being provided with care are registered with the service Sign their child in and out daily on the attendance record (Federal and State Regulations) Pay their invoice within 5 working days of receiving it Contact the FDC Team Leader if experiencing difficulty in paying fees, payment plans can be

arranged, and possible short term assistance due to financial hardship (eligible criteria applies) may be available


References Childcare Services Handbook 2015-16 (Department of Education) Education and Care Services National Regulations Education and Care Services National Law Act 2010

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2015-2016 (Department of Education)

Create date April 2012Reviewed: June 2015Next Review date: June 2016



Family Day Care

Dealing with Complaints Policy



Evidence of link to: ECSNR: r168(2)(o)

Policy StatementIt is the aim of the FDC Service to work with FDC Contract Educators, parents and staff to determine a fair outcome for both parties in encouraging a quality child care placement that meets all parties’ expectations.

RationaleThe FDC Service is committed to resolution of issues and remedying unsatisfactory performance and improving its systems and processes.

Strategies and PracticesCouncil has confidential and non-discriminatory complaints handling procedure, summarised as follows:If parents or FDC Contract Educators have complaints they are encouraged to contact the FDC Support Officer in the first instance.Should the FDC Service receive complaints/concerns about a FDC Contract Educator, the Service will determine whether the complaint/concern has first been raised with the FDC Contract Educator. Depending on the circumstances of the complaint, the complainant will be encouraged to discuss the complaint/concern with the FDC Contract Educator.Should the service receive a complaint about a Co-ordination Unit staff member, the FDC Coordinator will determine whether the complaint/concern has first been raised with the staff member. Depending on the circumstances of the complaint, the complainant will be encouraged to discuss the complaint/concern with the staff member.FDC Contract Educators and FDC Service staff have the right to seek assistance from a support person when responding to a complaint about them.Any party may request an independent person to act as a mediator. Co-ordination unit staff, FDC Contract Educators and families involved will be informed of the outcomes of any investigation and the resolution.

All formal complaints are required to be submitted to the Coordination unit in writing.

Complaints from Parents: Should the parent not wish the staff member to discuss the issue with the FDC Contract Educator, the staff member will assist the parent in developing strategies to rectify the situation with the FDC Contract Educator.


Family Day CareShould the parent allow the staff member to discuss the situation with the FDC Contract Educator, they will be encouraged to document their complaint in writing. The staff member will notify the FDC Contract Educator of the complaint and investigate the issue.The issue and outcome will be documented by the Service


Family Day Care

Complaints from other sources:The Coordinator/ FDC Support Officer will document and investigate the complaint. The complainant may request to remain anonymous.Should a FDC Contract Educator feel that he/she is being treated unfairly by a parent or Co-ordination unit staff member, or they are not satisfied with an outcome, the FDC Contract Educator is encouraged to contact the FDC Coordinator of the staff member to discuss the issue? If the matter is not resolved to the complainant’s satisfaction, the matter should be referred in writing to the Manager of Family Services.If the matter is still not resolved, it should be progressed in writing to the General Manager Community Services, and/or to the Chief Executive Officer of the City of Greater Geelong. Note: All parties have a right of written reply

Complaint Resolution – External Agencies

Regulations Complaints can be made to the Department of Education and Training (DET). The complaint will be reported to the service and investigated by the regional Children’s Services Authorised Officer. A course of action will be recommended by the Department.

Quality If a concern about quality has not been satisfactorily resolved with the service by the above process, the complaint should be directed in writing to DET Quality Assessment and Regulation regional office. Phone: 5225 1001

The Service If a concern about quality has not been satisfactorily resolved with the service by the above process, the complaint should be directed in writing to the Australian Government Department of Education, Employment and Workplace Relations (DEEWR). Phone: 1300 653 227

Child Care Benefit – Jobs Education & Training Administration calculation If there is an issue about the above, the matter should be referred to;The Australian Government Family Assistance Office. Phone: 1800 700 533.


References City of Greater Geelong Resolving Conflict Policy


Create date: Jan 2000Reviewed: March 2003, May 2005, Jan 2008, June 2010, April 2012; Nov 2015Next Review date: Nov 2017



Family Day Care

PART B

Family Day Care Additional Policies and

Procedures required under r169


Family Day Care

Assessment and approval and reassessment of approved family day care venues and family day care residences

Policy Number: B 1.

Evidence of link to: NQS: 2.3, 6.

Evidence of link to: ECSNR: r116; r169(2)(a)

Policy StatementThe City of Greater Geelong FDC Co-ordination unit acknowledges the importance of assessing and reassessing the suitability of Contract Educators environments. The service conducts a thorough residence/venue inspection prior to registering all new Contract Educators, and also conducts ongoing compliance checks in line with the Contract Educators Service Agreement.

RationaleThe physical environment plays a critical role in keeping children safe, reducing the risk of unintentional injuries, contributing to their wellbeing, happiness, creativity and developing independence and determining the quality of children’s learning.

Strategies and PracticesCoordination Unit will:Conduct a thorough residence/venue inspection to ensure compliance with all regulatory standards prior to any child being placed in the Contract Educators care. The following assessment will be used:Initial Information Visit

Meet the potential Contract Educator at their home and conduct an initial home assessment on the areas that will be used for Family Day Care including, but not limited to, areas such as outdoor environments, water hazards, play equipment, cleanliness, pets and other animals Discuss and recommend any safety modifications that may be required.

Approval 1st Home Safety Visit After the successful interview stage, a formal home safety check is conducted by 2 FDC Support

Officers (where available). Family Day Care- Home Safety Checklist is completed by the Support Officer. All hazards are identified and Home Safety Check Hazard Identification Form is completed and a

copy given to the potential Contract Educator

2nd Home Safety Visit Home Safety re-check is completed All identified hazards are checked to ensure compliance Home Safety Checklist form signed and dated by the Contract Educator and Support Officer. A copy

of the completed home safety check is provided to the Contract Educator

Once this process has been completed and the FDC residence or venue is determined as a safe educational environment, the FDC Contract Educator Service Agreement along with other service registration requirements are signed for 12 months.Reassessment Annual Compliance Check

Sent out to Educators prior to Compliance Check for completion Compliance Audit completed, discussed and signed


Family Day Care New Contract Educator Service Agreement is completed, signed and a copy provided to the

Contract EducatorOngoing Compliance: Routine visual inspections will take place during regular support visits by Support Officers. Any

compliance issues identified on the visit will be documented on the hazard identification form, raised with the Contract Educator and a time frame for resolution agreed upon

Contract Educators will conduct daily checks to; Be responsible for ensuring that their care environment is safe for children at all times whilst

children are in attendance Consistently conduct visual safety checks and monitor the maintenance of buildings and equipment

used for Family Day Care Follow safety advice from recognised authorities and manufacturers Ensure all equipment used meets safety requirements and Australian standards Inform the Coordination Unit of any changes to the residence or venue eg building alterations,

fences which will affect the education and care provided for children at the service. Any changes that will affect the education and care provided to the children at the service must be detailed on the notification of proposed works document and forwarded to the scheme along with any relevant documents

Inform the Coordination Unit of any addition of pets, new equipment purchased, change of areas for used Family Day Care

Comply with the City of Greater Geelong FDC service requirements at all times the education and care service is operating

Complete an annual compliance audit checklist using the scheme’s home safety check template to ensure the health, safety and well being of children being educated and cared for by the service

Be aware that not maintaining a safe education and care environment will be a breach of the regulations and may result in a penalty issued by the Department of Education and Training (DET)

Not be offered registration / re-registration with the scheme if they cannot provide a safe environment that complies with Educational and Care Services National Regulations 2011 and the Education and Care Services National Law Act 2010


Resources and Further Readings Education and Care Services National Regulations 2011 Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2013-2014 (Department of Education) VEYLDF, EYLF, MTOP

Create date: April 2012Reviewed: Sept 2014, March 2016Next Review date: March 2017



Family Day Care

Glass PolicyPolicy/Procedure Number: B 1.1Evidence of link to: NQS: 3.1.1, Evidence of link to: ECSNR: r117

Policy StatementEach year many children 4 and under, present at hospital emergency departments as a result of glass injury. The majority of these injuries is to the head and face and are commonly caused by colliding with something such as coffee tables or cabinets. Another common cause of injury is contact with pieces of glass such as broken shards. Many homes built before 1989 do not meet the Australian safety standards for glass, exposing families and children to unnecessary risks and splintering.

RationaleAll children in Family Day Care are to be protected from injury due to glass breakage.

BackgroundAustralian Standards 1288-1994The Australian Building Code 5.15 states that “where glass used in school and child-care buildings which are primarily occupied by children under 16 years old is situated so that the lowest sight line of the glass is less than 1000mm above the abutting finished floor level, Grade A safety glazing materials … shall be used for fully framed panels and Grade A safety glazing materials …shall be used for unframed panels.” Amendments for new Contract Educators came into effect June 1st 2014.

Strategies and PracticesThe following policy applies:For Existing Contract Educator’s venues( pre June 2014), glass in internal and external child care areas, entrance areas and exit areas, (includes tables, sliding doors, cabinets, etc) that is less than 750mm from floor level or a climbing foothold shall be: Grade A safety glass, or Safety filmed to Grade A safety glass, or Protected by a solid secured barrier that prevents a child from striking or falling against the glass

(ie: Perspex, timber [not slatted])

Glass that has climbable furniture placed in front of it will be required to comply with the above -750mm above the foothold.

As of the 1st of June 2014, newly registered venues, glass in internal and external child care areas, entrance areas and exit areas, (includes tables, sliding doors, cabinets, etc) that is less than 1000mm from floor level or a climbing foothold shall be: Grade A safety glass, or Safety filmed to Grade A safety glass, or Protected by a solid secured barrier that prevents a child from striking or falling against the glass

(ie: Perspex, timber [not slatted])


Family Day CareGlass that has climbable furniture placed in front of it will be required to comply with the above -1000mm above the foothold.

Compliance with the policyAreas used for child care, entrance and exit areas are to be identified and listed on the glass management section of the Glass Management Plan in the home safety check.If areas listed above comply with the policy, and the glass is stamped to indicate that it is safety glass, the glass management plan can be signed off by the FDC Support Officer.

If it is certain that areas listed in the glass management plan do not comply with the policy, glass is to be brought up to the standard listed in the policy. If reglazing or film has been used, a certificate of compliance from an AS 1288 Accredited Glazier that clearly identifies the treated areas as documented on the Glass Management plan is to be obtained. Both the glass management plan and the certificate are to be forwarded to the FDC co-ordination unit.

Compliance with the policyPlace easy to see stickers at adult and& child height on large glass panels or sliding doors.Ensure glass areas are well lit at all times.The FDC Support Officer will sign the glass management plan after they have sighted the certificate, of which a copy will be placed on the FDC Contract Educators file. Original documents will be returned to FDC Contract Educators. Other methods (solid barrier) can be checked for compliance and signed off by the FDC Support Officer.If there is uncertainty as to whether glass complies with the policy, an audit is to be completed on the Glass Management Plan by an AS 1288 Accredited Glazier which will identify whether there is safety glass or not. The written audit is to be forwarded to the FDC Co-ordination Unit. Once works have been completed, a certificate of compliance from an AS 1288 Accredited Glazier that clearly identifies the treated areas as documented on the Glass Management plan is to be obtained. The FDC Support Officer will sign the glass management plan after the certificate has been sighted, of which a copy will be placed on the FDC Contract Educators file. Original documents will be returned to FDC Contract Educators. If areas of glass are replaced due to breakage etc, an audit must be completed and documented on the glass management plan by a Support Officer.


References Australian Standards 1288-1994 www.edu.vic.gov.au/edulibrary/public/earlychildhoor/licenced/fdc-guideleines.pdf City of Greater Geelong Family Day Care

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Kidsafe Family Day Care Safety Guidelines

Create date January 2005Reviewed: April 2005, June 2006, January 2008, June 2010,April 2012, July 2014, Oct 15Next Review date: Oct 2016



http://www.edu.vic.gov.au/edulibrary/public/earlychildhoor/licenced/fdc-guideleines.pdf

Family Day Care

Renovation/Building works Policy(Includes Hazardous Materials)

Policy/Procedure Number: B 1.2

Evidence of link to: NQS: N/A

Evidence of link to ECSNR: r116(3)(a)

Policy StatementPreventing accidents, injuries, and exposures to hazardous materials and maintaining safety standards during home renovations. The decision for the Contract Educator to cease care at anytime during renovations will be made by the Co-ordination unit, in conjunction with the Contract Educator. The health, safety and well being of children is a priority at all times.

RationaleSafety precautions must be taken when renovating, constructing or demolishing homes, garages, sheds. FDC Contract Educators are responsible for maintaining safety during any building works, and may be required to make themselves unavailable to provide care during this time.

Strategies and PracticesTo prevent accidents, injuries, and exposure to hazardous materials as a result of an uncontrolled event and maintain safety standards during home renovations, FDC Contract Educators are required to: Ascertain whether building permit is required through Council’s Building Department. Provide

copy of permit, or letter from council stating that a permit is not required to the Co-ordination Unit and final Inspection letter.

Provide 6 weeks notice to families, Co-ordination Unit, and FDCA FDC Contract Educators public liability insurance.

Submit a copy of plans and explanation of renovation/construction to Co-ordination Unit and FDCA public liability insurance prior to work commencing.

Be aware that should renovations/construction pose any risk to children’s health and safety, care may be ceased until the renovation/construction site is safe.

Provide a safety plan to the Co-ordination Unit for approval if renovations/constructions can be undertaken safely while children are in care.

Ensure all regulations, standards and policies are met throughout renovations/constructions if approved to renovate/construct while children are in care.

Take all precautions if renovating/constructing while children are in care to protect them from exposure to any hazardous materials such as lead, asbestos, paints, dust, fumes, chemicals and excessive noise.

Take all precautions if renovating/constructing while children are in care to protect them from hazardous equipment such as ladders, electrical machinery, tools, and glass.

Ensure there are no hazardous materials or equipment left indoors or outdoors at the end of the day and after renovations/constructions are complete.

Home Safety Checklist to be completed for all areas that have had works completed.



Family Day Care

ReferencesCity of Greater Geelong Building Department 2006, 2008, 2010


Family Day Care

Resources and Further Readings School of Public Health and Community Medicine, University of New South Wales Australian Early Childhood Association (NSW Branch) Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au

Create date June 2006Reviewed: Jan 2008, June 2010, May 2012, Aug 2013, Aug 2014, Aug 15Next Review date: Aug 2016



Family Day Care

Engagement or registration of family day care contract educators

Policy Number: B2

Evidence of link to: NQS: 4, 7.1, 7.3.2.

Evidence of link to: ECSNR: r169(2)(b)

Policy StatementCity of Greater Geelong Family Day Care Scheme will provide a fair, ethical and transparent process for the recruitment and selection of Family Day Care Contract Educators.

RationaleThe Selection Procedure is designed to ensure that City of Greater Geelong Family Day Care Scheme recruits and registers Contract Educators who understand and are able to meet children’s needs and are able to provide a high standard of care.

Strategies and PracticesTo ensure best practice in recruitment of staff and FDC Contract Educators the City of Greater Geelong FDC service will: Ensure all applicants are over the age of 18 years and eligible to work in Australia Ensure the applicant has a minimum Certificate 111 in Child Care Obtain proof of identity and residing address Ensure potential Contract Educators have a current Level 2 First Aid certificate including CPR and

training in Anaphylaxis and Asthma management before being registered with the service Ensure the potential Contract Educator has a completed and signed medical report from a certified

practitioner stating suitability to fulfil the requirements of an approved Contract Educator Interview all potential FDC Contract Educators, in line with documented selection criteria Conduct police checks every three years on all FDC Contract Educators, family members and

residents in the FDC Contract Educator’s home over the age of 18 Conduct Working with Children checks every five years on all FDC Contract Educators, family

members and residents in the FDC Contract Educator’s home over the age of 18 Conduct at least two Professional reference checks on all FDC Contract Educators as a part of the

screening process Provide an orientation program for all new FDC Contract Educators Provide a probationary period of three months during which increased home visits and one to one

support is provided Conduct formal home safety checks prior to registration, and annually, ensuring that FDC Contract

Educators maintain requirements Continually review recruitment, selection and screening procedures in line with best practice Ensure all other components of screening process are completed such as vehicle checks and all

other assessments according to selection criteria

Day-to-Day Service Management of Health and Safety Policies Reviewed at monthly team meetings and as required

References Education and Care Services National Regulations

Resources and Further Readings


Family Day Care

Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2015-2016 (Department of Education) VEYLDF, EYLF, MTOP

Create date: April 2012Reviewed: Aug 2014 Jan 2015 June 2015 March 2016Next Review date: March 2017



Family Day CareKeeping a Register of FDC Contract Educator

Policy/Procedure Number: B 3

Evidence of link to: NQS: 4.1, 7.3.5

Evidence of link to: ECSNR: r153, r169(2)(c)

Policy StatementTo meet the requirements of section 69 of the National Law Act and section 153 of the National Regulations, a register of FDC Contract Educators will be kept at the co-ordination unit for each Contract Educator registered.

RationaleThis register will provide all relevant information on each registered Contract Educator to allow access to information in case of an emergency, quality assessment visits and support agency visits.This register will also support our Register of Care and the placement of children accessing the service. The register also acts as a document to the Support Officers completing home visits to ensure compliance with child ratios, Contract Educator qualifications, first aid qualifications and the criminal history checks of all residents residing at the FDC home or venue. This supports our commitment to providing an environment that reinforces the health, safety and well being of all FDC children.

Strategies and PracticesThe FDC Contract Educator register will include the following: Name, address and date of birth of each Contract Educator Contact details of the Contract Educator Address of the residence or venue Date the Contract Educator was engaged or registered, and date the Contract Educator ceased to

be engaged or registered with FDC The child’s name and date of birth and the days and hours that each Contract Educator provides

education and care to that child. Copies of each Contract Educator’s qualifications, including current approved first aid training,

current approved anaphylaxis management training and current approved emergency Asthma management training, and details of any qualifications the Contract Educator is actively working towards (or evidence of working towards) the qualification.

Evidence of any other relevant training completed by the Contract Educator Details of the working with children check and National Police check for each Contract Educator

including an identifying number and expiry date Full name and date of birth of any family members or residents over 18 years of age who reside at

the family day care residence. Full names and dates of birth of all children under 18 years who normally reside at the family day

care residence. Details of the working with children check and National Police Check for any other family members

or residents over the age of 18 years who reside at the FDC residence.


References Education and Care Services National Regulations Education and Care Services National Law Act 2010


Family Day Care

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2013-2014 (DEPARTMENT OF EDUCATION) VEYLDF, EYLF, MTOP

Create date: April 2012Reviewed: August 2014, March 2016 Next Review date: March 2017

Monitoring, support and supervision of family day care contract educator



Family Day Care

Policy/Procedure Number: B4

Evidence of link to: NQS: 4.2, 7.1

Evidence of link to: ECSNR: 169(2)(d)

Policy StatementFDC Support Officers will carry out Support visits to Contract Educators in accordance with scheme requirements, to ensure compliance with and understanding of National Children’s Services Act and Regulations, National Quality Standard, service policies, procedures and practices and to support Contract Educators in their roles. Support Officers will carry out support visits with and without notice and will respect that the Contract Educators workplace is also the family home.

RationaleA good understanding of the purpose of the support visit and a willingness on the part of both Contract Educator and Support Officer to work together in partnership ensures the support visit is effective and supportive.

Strategies and PracticesThe Co-ordination unit will: Make unscheduled monitoring and support visits to FDC Contract Educator’s homes, visit at

different times and days to observe care in progress, interact with the children, and monitor their development. These observations assist FDC Contract Educators to evaluate day to day work and Support Officers can provide advice and assistance in all aspects of Family Day Care.

Develop and maintain professional working relationships with all FDC Contract Educators, providing telephone and internet contact and additional visits where required.

Document all visits and communication, with FDC Contract Educators on support visit sheets and/or running sheets.

Provide support to all Contract Educators at all times the Family Day Care Service is operational, including at night or on weekends, if children are in care.

Appointed a suitably qualified and experienced Educational Leader who will lead the development and implementation of the educational programs, guide Contract Educators in their planning and reflection and mentor colleagues in their implementation practices.

New Contract Educators will be visited weekly for the first month after registration. Support Officers will continue to visit frequently until such time as the Contract Educator demonstrates capacity to manage all aspects of the position competently.

Act upon any breach (whether reported and/or witnessed) to the FDC Contract Educator’s registration agreement which encapsulates all documented policies and procedures of the service.

Visits to the Contract Educators home including unannounced visits to ensure compliance and transparency at all times the service is operating. Unscheduled visits by FDC Support Officers and visits from the DET Children Services Authorised Officers are permitted at all times children are in care, without any form of obstruction by the FDC Contract Educator.

A scheduled visit can be requested by the Support officer or Contract Educator at any time. Scheduled support visits should be planned for a quiet time during the day to allow attention to be focused on the issues at hand. Unscheduled visits should occur at different times of the day and week to enable the FDC Support Officer to observe all children in care.

Ensure Contract Educators are given additional support where indicated. For example, when a child is new and not yet settled into care, where there is a concern about a child (challenging behaviour, developmental, emotional, at risk, family crisis etc) where there are safety or compliance issues or where the Contract Educator’s circumstances warrant additional support.

The Co-ordination unit will (cont): Contact Contract Educators on a regular basis between support visits by telephone , email, social

media, SMS, playgroup sessions, outings or by the Contract Educator visiting the FDC office.


Family Day Care Focus on assisting and supporting the Contract Educator as both a child care professional and as a

small business operator. The Contract Educator and Support officer will work in partnership to ensure the best possible outcomes for the children in care. Each brings to the service complementary skills, experiences and understandings

Focus on the needs of the children in care, and the Contract Educator, in that matters discussed are relevant to the care of the children and to service development. Support Officers will be flexible in their approach to home visits and the type of support provided to the Contract Educator.

Provide a copy of the support visit record to the Contract Educator by email. Leave visitors slip if an Contract Educator is not at home advising the date and time visited.

Contract Educators will: Ensure their programs and practices comply with the requirements of National legislations and

service policies Be professional and respectful at all times. Provide feedback to staff on improvements to the service. Notify families that a visit has occurred that day by the Co-ordination unit. If necessary, follow upon issues or concerns that have been raised during the visit. Be encouraged to contact the FDC Coordinator if they have concerns or issues after a Support

Officer completes a home visit.For a support visit to be successful, clear, open, honest communication is required between the FDC Contract Educator and the FDC Support Officer. Support Officers are there to support, and not to make judgements. If FDC Contract Educators are having any difficulties, FDC Support Officers can help them to identify and discuss possible resolutions. FDC Support Officers are qualified and very experienced in the early childhood field. Use them as a resource for information and a sounding board for ideas

Monitoring for Compliance Support Officers will ensure Contract Educators demonstrate their responsibilities under the

National Regulations, National Quality Standard, the schemes policies and procedures and Contract Educator registration agreement.

Support Officers will assist and support Contract Educators to implement compliant practices and provide Contract Educators with resources and assistance to carry out their role.

Home safety checks, glass audits, equipment checks and sleeping arrangements will be carried out annually as part of the Annual Compliance Audit.

The FDC Team Leader is notified if significant issues arise during the support visit. Compliance issues are monitored /followed up until the Team Leader is satisfied that all

requirements are met. Changes to Contract Educator annual service requirements to be documented/updated .

Record Keeping The visitors register will be signed by the Support Officer on arrival and departure. Families will receive notification that a Support Officer has conducted a home visit, by the way of a

support visit slip. All relevant issues should be discussed and recorded with the FDC Contract Educator at the time of

the visit. Contract Educators are provided with a copy of their support visit documentation via email and have 24 hours to amend any details, they deem as incorrect or to provide feedback . The records are filed in each FDC Contract Educator’s online file. FDC Contract Educators may request copies at any time.

Records of the support visit record are an accurate record of the discussion and circumstances of the visit. Records should acknowledge the strengths of the Contract Educators service and practices, but also issues, which arose during the visit.



Family Day Care

References Original Family Day Care Orientation Package 1996. Stonehouse. A., (2004) Dimensions National

Family Day Care Council of Australia. www.earlychildhoodaustralia.org.au Education and Care Services National Regulations 2011


Create date: 23 April 1996Reviewed: June 2006, Jan 2008, May 2010, April 2012, April 17 2013 TM August 2014 January 2015 March 2016Next Review date March 2017

Communication Policy



http://www.earlychildhoodaustralia.org.au/

Family Day Care

Policy/Procedure Number: B 4.1

Evidence of link to: NQS 1.1.4, 4.1.1, 4.2.3, 5.1.3, 6.1, 6.1.2, 6.3, 7.3.2.

Evidence of link to: ECSNR N/A

Policy StatementThe Family Day Care Scheme delivers care and education programs for families with children aged 6 weeks to 12 years. An important part of delivering these programs is open and clear communication with all families and Contract Educators. Our service is committed to ensuring that families are encouraged to participate in the programs and are engaged in communication with Contract Educators that optimise the opportunity for quality experiences and interactions in line with the Early Years Framework and the National Quality Standards.It is imperative that communication is provided in a manner that meets the communication needs of families and the community.

Strategies and PracticesThe Coordination Unit will: Communicate service news to families through regular newsletters and email. Communicate service news to Contract Educators through text messages, email, newsletter, regular

meetings and support visits Provide opportunities to families and Contract Educators to offer feedback and/or comment on the

service. Feedback from parents is encouraged and assists the service to better meet the needs of families.

Invite Contract Educators and families to be part of consultation Organise and promote local parent nights relating to relevant child development topics Organise social functions that are inclusive of all families using the service e.g Families Week

celebrations Organise regular mentoring group sessions for Contract Educators Organise social functions for Contract Educators e.g end of year gathering, awards evening

Contract Educators will: Make time to talk with families about their child’s care and development in Family Day Care Respect the opinions of families in regard to the way they would like their child cared for Gather information from families on their child’s needs, interests, developmental stage, family

members, pets etc Keep families informed about the children’s activities and program. Seek feedback from families on the quality of care the children are receiving and ideas for future

programming/activities and procedures Invite families to participate in the daily program e.g storytelling, music Be aware of children’s daily routines and any issues relating to their care.

Contract Educators will:The sharing of information between Parent, FDC Contract Educator and staff is to be non-judgemental, honest and diplomatic with the privacy of all parties respected.It is both the FDC Contract Educator’s and parents responsibility to keep each other “up to date” daily with information relating to the children, eg, the children’s health, whether the children have slept well or are unhappy for a particular reason.


Family Day CareCaring for children is both satisfying and extremely demanding. A sharing of satisfaction in children’s progress and a word of praise or appreciation is valued and can lighten the day. If concerns arise, it is vital to deal with them promptly and sensitively.Any concerns should first be discussed between FDC Contract C Educators and parents at a mutually agreeable time. Should the concerns be about the children, please ensure that meetings are made when children are not present. If FDC Contract Educators or parents feel uneasy about raising concerns with each other, it is important to speak to FDC Support Officers or the Team Leader.In addition to these initiatives, our service is committed to providing written or verbal communications to all families in a timely and appropriate manner. When providing communications the following issues must be considered. Language/Literacy levels. Sight Impaired. Hearing Impaired. Culturally and linguistically diverse back grounds ”Plain English” is usedWhen preparing communications consideration must be given to all families represented within the services community. Interpreters will be utilised if necessary.


References FDC Co-ordination unit. City of Greater Geelong 2014-2017 Disability Action Plan Early Years Framework www.education.gov.au ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au City of Greater Geelong 2011-2014 Multicultural Action Plan

Resources and Further Readings Appendix 18 FDCV Fact Sheet: “Being a Professional FDC Contract Educator” Appendix 25 FDCV Fact Sheet “Marketing your Service” Appendix 26 FDCV Fact Sheet “Interacting with Children’ Appendix 27 FDCV Fact Sheet “ Children’s Interactions” Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au

Create date: 2008Reviewed: Aug 2014, Aug 2015Next Review date: Aug 2017




http://www.education.gov.au/

Family Day Care

Contract Educator Leave PolicyPolicy/Procedure Number: B 4.2

Evidence of link to: NQS Not applicable

Evidence of link to: ECSNR Not applicable

Policy StatementThe taking of leave is an important aspect of safeguarding the health and well being of FDC Contract Educators and Coordination Unit staff. While Contract Educators are not employees of the service and therefore receive no remuneration while on leave the service views the taking of leave as an important aspect of our duty of care.

RationaleTo support Contract Educators’ in the taking of leave, while maintaining service, and quality standards.

Strategies and PracticesAnnual Leave HolidaysFDC Contract Educators are encouraged to take breaks during the year to maintain their wellbeing. Advice of leave for holidays is to be recorded on a FDC Contract Educator leave form and submitted to the Co-ordination Unit, a minimum of two weeks prior to leave to ensure alternate care can be arranged if required. FDC Contract Educators also need to give families a minimum of two weeks notice of their leave.

SicknessFDC Contract Educators are required to advise the Co-ordination Unit when unable to provide care due to illness as Support Officers may be planning a home visit for that day.

Unplanned Days off Contract Educators can sometimes find themselves having an ‘unplanned day off’ due to not having children attend care on certain days. If this occurs, it is expected that the Contract Educator will contact their Support Officer to notify them that they will not be working on this day.

Maternity AbsenceFDC Contract Educators may suspend their service agreement for twelve months due to the birth of a child without having to re-register. Periods longer than twelve months will require the FDC Contract Educator to reapply. As Contract Educators are sole providers, the service has a duty of care to ensure that FDC Contract Educators are not placed at risk. FDC Contract Educators who wish to work past 34 weeks, are required to provide a medical certificate from a legally qualified medical practitioner to the FDC co-ordinator stating that the FDC Contract Educator is able to undertake FDC duties. In line with the service’s duty of care, a six-week post birth medical clearance to return to FDC is required.

Extended AbsenceContract Educators are eligible to apply for up to 3 months leave to attend to personal circumstances. This is to be approved by the FDC Co-ordination unit. A leave of absence for a period longer than three months will require the FDC Contract Educator to undergo a re-registration process (except in the case of maternity leave).

Cessation of Service / TerminationFDC Contract Educators are required to give the Service and parents at least two weeks notice of ceasing the service agreement to enable alternative care for families to be arranged. A letter of


Family Day Careresignation is to be forwarded to the service at least two weeks prior to the actual finishing date. Upon resignation/termination all records and equipment relating to the FDC Service are required to be forwarded to the FDC Unit.


ReferencesN/A

Resources and Further Readings City of Greater Geelong FDC Scheme

Related FDC Documents FDC Contract Educator leave form Conclusion of service checklist Medical report

Related FDC Policies/ProceduresN/A

Create date: December 2012 Reviewed: August 14, Aug 15Next Review date: Aug 16


Family Day Care

Assessment of Family Day Care Contract Educators, Family day Care Contract Educator assistant

and other persons residing in the FDC Residences Policy

Policy B5


Evidence of link to: ECSNR: r163, r169(2)(e)

Policy StatementThe personal safety and well-being of all children officially placed within a Family Day Care service is of paramount consideration and importance.

RationaleThe CoGG FDC service creates a child-safe and friendly environment for every child in our care and choosing the right people to work with our children is important. Therefore it is expected that the people who children have contact with during the day in the absence of their family, will not compromise their safety.Thorough procedures and checks are conducted to establish if applicants and adults household members are initially and continue to be fit and proper persons.

Strategies and PracticesThe CoGG FDC Service fit and proper person assessment includes the following:

Probity checks1. To assess suitability, prospective Contract Educators are assessed on:

Initial home visitThe written applicationThe personal interviewReferee checks

2. Identity is established with the provision of an Australian passport, drivers licence or Birth Certificate

3. Working with Children check is conducted on the potential Contract Educator and all other household members over the age of 18 years of age

4. National Criminal History Check is completed on the potential Contract Educator and all other household members over the age of 18 years of age(If the potential Contract Educator or adult household member holds a current teaching registration they are not required to apply for National Criminal History check)

5. Medical Health and Fitness Check

Other persons1. The Contract Educator must notify the FDC coordinator of any new person over the age of 18 years

who resides, or intends to reside at the residence


Family Day Care2. Any resident who turns 18 or new resident over 18 years will require a Working with children

check and National Criminal history check to be conducted before residing in the approved FDC residence/ venue

3. Any students or volunteers will also require to complete a Working with children check and National Criminal history check before attending the approved FDC residence/ venue. Refer to Student/Volunteer Policy

Notification of changesThe Contract Educator must notify the nominated supervisor of any issues that arise and may affect themselves or adult household members’ suitability as a fit and proper person such as:1. Traffic offence resulting in loss of licence2. Conviction requiring jail sentence3. Conviction of fraud4. Conviction requiring community services5. Conviction relating to violence6. Apprehended violence order7. Conviction relating to offence against children8. Conviction relation to illegal drugs9. A change in medical, physical or mental condition, wellness or fitness

The FDC Team Leader will conduct a risk assessment to determine if the Contract Educator can remain on the family day care register.

Unsatisfactory probity or change in statusIf the results of any probity checks are unsatisfactory, an assessment of risk is undertaken by the nominated supervisor; the results may include:1. Risk management conditions applied or2. Deregistration

The content of any probity check will only be discussed with the applicant.3. Expiry of Probity Check

In the event that a Contract Educator’s Working with Children Check or National Criminal Record Check (or equivalent) has expired, that Contract Educator’s registration will be suspended until sufficient documentation has been supplied to the Co-Ordination Unit for approval. It will be the responsibility of that Contract Educator to notify Parents of the suspension period.

In the event that a Resident’s Working with Children Check or National Criminal Record Check (or equivalent) expires, that Resident will be prohibited from spending time at the FDC residence during FDC hours until sufficient documentation is supplied to the Co-Ordination Unit for approval.

In relation to the expiry of a medical check or obvious changes to medical or fitness, an Contract Educator may be placed on a suspension and risk managed or in extreme cases, where children are deemed at risk, may have their registration cancelled immediately.

Related documents: Working with Children Check National Criminal Record Check CoGG Family day care position description CoGG FDC selection process Student/Volunteer Policy A 16


References


Family Day Care Education and Care Services National Regulations Education and Care Services National Law Act 2010 Working with Children Check guidelines and process National Criminal Record Check guidelines and process www.justice.vic.gov.au

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare Service Handbook 2013-2014 (Department of Education)

Create date: April 2012Reviewed: February 2014, March 2016Next Review date:. March 2017

Visitors and Visitors Register for FDC Residence Policy



http://www.justice.vic.gov.au/

Family Day Care


Evidence of link to: NQS: 2.3.2, 7.3.1, 7.3.5,

Evidence of link to: ECSNR: r165, r166, r169

Policy StatementThis policy is applicable to any visitor or guest, at an Contract Educators home or in-venue facility during anytime that the home or in-venue facility is a workplace and children are in care

RationaleIn all aspects of care the best interests and safety of the child is to be a primary consideration at all times. It is important to maintain stability and consistency of care for FDC children. It is acceptable to have visitors from time to time, but different people constantly visiting can be a distraction to the FDC Contract Educator and not an ideal care situation for the child/ren.

Strategies and Practices If Contract Educators must notify the Co-ordination Unit verbally in advance, of any guests staying

at the home or within the property boundary, overnight or longer, while the home or in-venue facility is a workplace and children are in care. This information will be documented on the Contract Educator’s file.

Each situation will be assessed individually. The Co-ordination Unit reserves the right to make individual agreements with FDC Contract Educators in regards to the above.

It is recommended that where possible families are introduced to persons with whom their children are in contact with.

Contract Educators must supervise children directly when in the presence of visitors, including maintenance and other workers.

Where a visitor negatively influences the quality of child care provided the schemes grievance policy will be followed.

Adult visitors with or without children may visit occasionally, and are not to be encouraged to stay for extended periods of time.

Overnight visitors: family members / residents who will be staying overnight for more than two week period require a National Police Record check. It is preferable that such visitors reside in an area of the home that is not utilised for FDC.

Overseas visitors who are residing for more than two weeks are required to forward a criminal record check to the FDC Team Leader from the country of origin prior to residing with the FDC Contract Educator.

Private care is not permitted during FDC hours. Regular care of relatives and children of friends: Children are required to be registered with the FDC

service, make payments (if applicable) in accordance with the fees and conditions of the services and are to be recorded on record of care and payment sheets submitted to the Co-ordination Unit.

Visiting children unaccompanied by an adult, e.g. school aged children after school, kinder friends: This should only occur occasionally, and children are to be counted in FDC numbers. Note: the key word here is “occasional”. Note: These children are not covered under the FDC Contract Educator’s FDC public liability insurance. Visiting children must be signed into the Contract Educator’s Visitor Register.

Visitors Register In accordance with regulation 165, Contract Educators must ensure that all visitors complete the

visitor’s register, including the date and signature of the visitor and the time of the visitor’s arrival


Family Day Careand departure. This does not apply to parents or guardians during drop-offs/pickups (except where they are extended in duration).

Visitors include: Co-ordination Unit Staff, tradespersons, families that are at the Contract Educators home premises for a family interview whilst children are in care, friends that drop in during the day, including other Contract Educators, Contract Educators own children’s friends.

The visitors register must be accessible during operational hours for inspection by families of children in care.

It is important to understand that the registered FDC Contract Educator has total responsibility for the care, supervision, and behaviour management of FDC children at all times.

Visitors are totally responsible for the care of their own children. Any visitors during FDC hours must be made aware of the Home Safety Check requirements,

confidentiality, tobacco smoke drug/alcohol policy, adequate supervision policy, emergency evacuation procedures and the Interactions with Children policy.


References Education and Care Services National Regulations

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2013-2014 (Department of Education))

Create date: April 2012 Reviewed: Dec 2013, Dec 2014Next Review date: Dec 15



Family Day Care

FDC Contract Educator Professional Development and Team Meeting Policy


Evidence of link to: NQS: 2.3.4, 4, 7.2.2.

Evidence of link to: ECSNR: r169(2)(g)

Policy StatementParticipation in professional development and attendance at Contract Educator FDC Team meetings on a regular basis is promoted and encouraged. Given the changing information in the Early Childhood field it is necessary to ensure that FDC Contract Educators and staff have the most up to date and relevant information.RationaleOngoing professional development and team meetings for FDC Contract Educators and staff assists in ensuring that children are cared for by Contract Educators who are informed and up to date with information on current practices within the Early Childhood industry.

Strategies and PracticesCoordination Unit staff will: Take opportunities for ongoing professional development where possible. Participate in professional development/ information sessions in Child Protection. Consult with Contract Educators on professional development opportunities. Engage external professionals as well as staff for the delivery of professional development. Evaluate professional development provided to Contract Educators and staff for effectiveness. Provide an orientation session for all new Contract Educators. Organise a buddy system for new Contract Educators to assist with transition into FDC Support Contract Educators in their endeavours to attain qualification in Children’s Services. Keep a record of Contract Educator and staff professional development. Fund various professional development sessions through out the year (with the exception of First

Aid, CPR Anaphylaxis and Emergency Asthma Management). Provide families with local parenting information sessions for them to access.

Contract Educators will: Complete mandatory registration requirements: Current level 2 First Aid (3yrs), CPR, Anaphylaxis (3

yrs) and Asthma (3yrs). Attend a minimum of 50% of scheduled FDC Contract Educator Team Meetings from July - June. Attend Mandatory Conference annually. Attend a minimum of 2 training sessions (excludes mandatory registration requirements,

mandatory conference day and team meetings) from July - June. Attend professional development/information session updates as offered on the following

- Manual Handling, Car & Road Safety, Safe Food Handling and Child Protection. Attend an orientation session prior to commencing as an approved Contract Educator. Provide evidence that professional development has influenced practice Seek and attend professional development not organised by the FDC Service. Notify Service of non-attendance.Failure to comply If mandatory registration requirement training is not completed prior to the due date, registration

will be suspended until completed.


Family Day Care Other training - If the requirements are not achieved from July-June, a 3 month probation period

will be applied. It will be expected that the minimum requirement of 2 professional development sessions will be

attended in this time. This probation period with be re-reviewed after the three months, with the potential of full registration being compromised.

Families will: Support the Contract Educators in their endeavours to attend professional development


References Education and care Services National Regulations Education and care Services National Law Act 2010 Childcare Service Handbook 2013-2014 (DEPARTMENT OF EDUCATION) National Quality Standards 2012 ACECQA- QA7

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare Service Handbook 2013-2014 (DEPARTMENT OF EDUCATION) VEYLDF, EYLF, MTOP

Related FDC Policies/ProcedureN/A

Create date: 2010Reviewed: April 2012, June 2013, Aug 2014CH, March 2016Next Review date: March 2017



Family Day CareBack Up Contract Educator Policy


Evidence of link to: NQS: 4.2, 7.3.5,

Evidence of link to: ECSNR: r144; r119; r124; r127

Policy AimFamily Day Care is committed to the consistency of care for children and families, and supporting the wellbeing of Contract Educators

Rationale To assist and guide Contract Educators in the process of supplying and procurement of Back Up

care To ensure parents and children are provided with consistent, high quality care and education To ensure the service is aware of the care being provided to families at all times To guide interactions with children, staff and families To supervise interactions and programs to ensure the safety of children and Contract Educators

Responsibility of the ServiceThe service will

Ensure that all Back up Contract Educators are currently registered with the service and meet all relevant service requirements

Ensure all appropriate documentation, and requirements are up to date and in place before approving a back up placement.

Have absolute discretion in providing permission for Backup care to occur, only those situations deemed legitimate and where there is no other option available will be granted.

Ensure that all children’s rights and best interests are the highest priority when considering whether to approve back up care

Responsibility of the Existing Contract EducatorThe Existing Contract Educator

Must request permission from the service for back up care to occur in writing at least 1 week ( 5 working days) prior to the back up care occurring and can not request more than 4 hours back up at one time

Back up care must be provided in the existing Contract Educators premises and children must remain at these premises for the duration of the back up care. No outings will be allowed when back up care is taking place

Must notify all parents effected by the back up care arrangement as soon as possible and obtain their signature as approval for the back up care to proceed

Discuss the fee structure , time sheets and payment with parents Must ensure all paper work is completed, filed and returned prior to the commencement of back

up care Must ensure all children (including those of the Contract Educator) have current up to date

enrolment forms and medical action plans on site during the back up care time. Must ensure the Back up Contract Educator has a full induction to their premises prior to leaving,

this must include but is not limited to an outline of each child’s name age and routine, the emergency evacuation plans and kit, emergency exits, first aid kit, medical action plans and medication stored, enrolment forms, telephone, sign in sign out sheets, medication forms/medication and emergency contact numbers.

Ensure all children are signed out of their care and into the care of the Back Up Contract Educator prior to them leaving the premises and signed out of care with the Back Up Contract Educator and into care with them on their return.


Family Day Care Ensure all children are notified ahead of time that a Back Up Contract Educator will be present and

where possible choose a familiar person to those children to assist with the transition. Must notify their insurance company of the back up care taking place

Responsibility of the Backup Contract EducatorThe Back Up Contract Educator:

Must be an existing registered Contract Educator with the City of Greater Geelong and all policies, regulations and procedures are followed at all times, and cannot provide back up care for more than 4 hours at one time.

Must sign in and out as a visitor to the service Ensure they have all required documentation available onsite including enrolment forms, medical

action plans, storage of medication, timesheets, emergency contact details prior to commencing care.

Must ensure they are familiar with all emergency evacuation procedures and exits. Must familiarise themselves with the children in their care, their routines, medical requirements

and individual routine needs. Back up Contract Educators are not required to write observations for times of back up care but are

required to complete all medical, incident and illness forms as applicable. Back up Contract Educators are responsible for the safety and wellbeing of all children in their care

and any visitors to the home including students or coordination unit staff. Must notify their insurance company that they are working outside their usual premises. Will ensure children remain at the premises, during the back up time unless in the event of an

emergency where evacuation is required.

Responsibility of the Parents Parents :

Must give permission by way of signature to allow their children to be cared for by a back up Contract Educator, parents have the right to refuse this option at any time or request to meet the back up Contract Educator before signing

Parents are responsible for the payment and signing of time sheets for both Contract Educators for the day/hours care was provided

Day-to-Day Service Management of Health and Safety PoliciesReviewed at monthly team meetings and as requiredReferences Education and Care Services National Regulations Education and Care Services National Law Act 2010 Australian Early Childhood Code Of Ethics

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare Service Handbook 2013-2014 (Department of Education) VEYLDF, EYLF, MTOP

Create date: September 2014Reviewed Date: September 2015, March 2016Next review date: March 2017



Family Day Care

PART C

OH&S Policies and Procedures


Family Day CareResolving Conflict Policy (CoGG Policy)

Policy/Procedure Number: C 1

Evidence of link to: NQS: 168

Evidence of link to: ECSNR: 7.3.5

P 1. Purpose and ScopeTo provide a quick, fair and effective means for all employees of the City of Greater Geelong to bring problems and complaints concerning their work and their well-being at work to the attention of management; and to resolve any disputes via measures based on the provision of information and explanation, consultation, cooperation and negotiation. This policy applies to all employees of the City of Greater Geelong.. POLICY2. Policy Employees are able to lodge grievances on work-related matters that directly affect them on the grounds of unfair or unreasonable decisions and/or actions. Grievances can also be lodged on the basis of failure to make decisions or inaction by Managers.3. PROCEDURE3. Procedure The City of Greater Geelong is committed to protecting its employees from being victimised as a

result of their using the grievance process.• Although conciliation is the preferred model for resolving grievances, if a grievance continues to remain unresolved, a formal hearing can be conducted, after which a determination will be made as to the outcome of the grievance. While the conflict resolution process is being followed, normally work is to continue except in the

case of a safety issue which may continue or worsen if work continues.• While it is recognised that awards, the Enterprise Bargaining Agreement, LWAAs and contracts set

out step-by-step procedures for resolving grievances, it is Council’s preference that, in the first instance, employees utilise the steps described below.

Stage 1. Grievance is to be given orally, or in writing to the employee’s immediate supervisor. Supervisor should record any oral grievance and obtain employee’s signature, then attempt to resolve the matter and should respond within two working days, describing the steps taken to correct the problem.If the employee does not feel comfortable submitting the grievance to their immediate supervisor, e.g. the supervisor is part of the grievance, the employee may submit the grievance directly to their Manager.In the interests of maintaining good working relationships, grievances should be resolved at the lowest level possible, in an environment which minimises the potential for conflict.If the parties consider it necessary, the Human Resources Department can be called upon for assistance.

Stage 2. If the supervisor cannot settle the grievance, the employee will bring the matter to the attention of the relevant shop steward, and request a meeting with the most senior officer responsible for supervision.

Stage 3.


Family Day CareIf the matter is not settled at Stage 2 within 48 hours, the matter will be referred to the appropriate General Manager.Stage 4. If the matter is not settled at Stage 3 within a further 7 working days, the General Manager will refer the matter to the Chief Executive.

Stage 5. If the matter is still not settled, either party shall refer it to the Industrial Relations Commission with their rights under the Act reserved.4. POLICY RECORDPolicy Record 4Issued/approved: November 1999Last Reviewed: November 1999 Next Review: September 2001Service Review: August 2014Next Review: May 2015Applicable legislation: Local Government Act 1989Records to be kept: Grievances to be retained on personal fileRelated Policies /Procedures: Managing DiversityStaff Conduct PolicyChief Executive


Family Day CareProtocol for Management of Exposure to Blood & Body Fluids

Policy/Procedure Number: C 2



StatementBecause of the risk of infection, it is important for everyone to avoid contact with blood and body fluids. To prevent risks and exposure to disease, all blood and body fluids should be treated as if they are infectious.

Strategies and PracticesDealing with blood and body fluids1. Check hands and cover cuts and abrasions with watertight dressings. 2. Wear thick disposable gloves at all times when dealing with blood or body fluid spills 3. If blood or other body fluids contact the skin, immediately wash the area thoroughly with soap and

water, preferably running water.4. If blood or body fluids are splashed into eyes, rinse with plenty of tap water and saline solution5. If the affected area is the mouth, spit and then repeatedly rinse with freshwater.6. Wash hands after removing the gloves.7. Seek medical advice immediately to determine the severity of the exposure and associated risks of

developing a blood borne virus from the incident8. Report the incident to your Support Officer and complete an incident report

Cleaning up blood spills1. Isolate the area where possible2. Wear thick disposable gloves3. Place paper towel over the spill. Carefully remove the paper towel and contents. Place the paper

towel and gloves in a plastic bag, seal the bag and put in the rubbish bin4. Put on new gloves and clean the surface with warm water and detergent, and allow to dry5. Disinfect the area by wiping with diluted bleach (one part bleach to nine parts water) and wipe dry6. Remove and discard gloves7. Wash hands with soap and warm water.


References Staying Healthy in Child Care 2005 COGG City Safe – Infectious Disease Policy 2012

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2011-2012 (DEEWR) VEYLDF, EYLF, MTOP

Create date: January 2013Reviewed: January 2015Next Review date: January 2017



Family Day Care


Family Day CareFDC Contract Educator and Staff OH&S Policy

Policy/Procedure Number: C 3Evidence of link to: NQS: N/AEvidence of link to: ECSNR: N/A

Policy StatementThis OH&S policy document is the “umbrella” for a range of policies and procedures, and in some instances workplace instructions, in accordance with OH&S regulations and other pertinent legislative requirements. This policy and procedure applies to all staff, Contract Educators, visitors, families and all others who are in contact with the City of Greater Geelong Family Day Care Scheme.

RationaleThe Victorian Occupational Health and Safety Act 2004 aims to secure the health, safety and welfare of people at work. It lays down general requirements for health, safety and welfare, which must be met by all workplaces in Victoria. The Act covers self employed people as well as employers.As Contract Educators are self-employed, small business operators they are responsible for health and safety of all people visiting or working at their work environments. This includes children in care, the people dropping off and collecting the children, the Coordination Unit staff that visit and any workers paid to do a job for the Contract Educator (e.g Pool inspector).

PurposeThe purpose of this policy is to ensure: Legislative requirements are met Provision, maintenance and promotion of a healthy work environment The related policies and procedures are communicated to all relevant parties Consultation and co-operation with all involved in the service to implement,

maintain, monitor and review risk management Access to ongoing professional development in OH&S issues Documentation of safe working procedures Regular audit and evaluation of OH&S systems Maintenance of appropriate records for all aspects of OH&S management

Strategies and PracticesThe City Of Greater Geelong (Licensee) will ensure: The health, safety and welfare of employees in the work environment The premises controlled by the employer is safe, and without risks to health Materials and equipment provided are safe and free from risks to health when

properly used Systems of work and the working environments are safe and without risks to health Provision of information, instruction, training/supervision to promote health & safety Documentation and safe work procedures are developed, maintained, reviewed and retained in

accordance with the Act The Visitors are not exposed to risk to their health, safety or wellbeing whilst attending the work

environments. Consultation with employees in relation to implementing, maintaining, monitoring

and reviewing OH&S systems. Reasonable allocation of resources for ongoing OH&S implementation.


Family Day Care

Contract Educators will : Adhere to OH&S section of the FDC Contract Educator Handbook.Implement, maintain, monitor and review OH&S systems within their own work environment. This might include, but is not limited to:

Manual handling Daily safety audit Accident, incident & injury report systems Food handling procedures Infection control Sun safety Excursions Visitors register Road and car safety procedures Risk assessments Equipments Allergy management plans Glass audits Informing the Co-ordination Unit of changes to their environment or work practices

which may have an impact on health and safety Personal injury procedures

The Co-ordination Unit staff will: Will ensure a Health and Safety rep and proxy rep is appointed and provided with adequate

training to support staff and Contract Educators in maintaining a safe work environment Take reasonable care of one’s own and others’ health, welfare & safety through their own actions

or omissions in all work environments (including office, vehicle, Playgroup, Excursions, Contract Educator’s home etc)

Whilst at work cooperate reasonably with his/her employer to ensure compliance with OH&S regulations.

Empower Contract Educators to implement a risk management approach to Health and Safety in their work environment

Monitor and ensure compliance with licensing standards in relation to grounds, buildings, equipment and amenities

Inform Contract Educators about legislative requirements and penalties for non-compliance Develop and monitor, in consultation with Contract Educators, a system for managing identified

areas of non-compliance with regulations Monitoring and supporting Contract Educators in their compliance with appropriate regulations

and legislation Provide access to information and training opportunities.


References Occupational Health & Safety Regulation 2001 Victorian Occupational Health and Safety Act 2004 Relevant OH&S Standards


Family Day Care


Create date: June 2012Reviewed: August 2014Next Review date: Jun 2017



Family Day Care

4.Occupational Violence

Policy/Procedure Number: C 4 & RCP-OHS 04Department: Family ServicesBusiness Unit: Family Day CareImplementation Approval: Manager Family ServicesApproval Date: 5 October 2011Document Review: 1 June 2015

1. Potential Risks Potential verbal/physical abuse by Contract Educators, Contract Educator’s family members,

visitors, clients, children, Family Day Care staff face to face or on the telephone Communication with visitors and/or clients is difficult or ineffective Contract Educators and FDC staff working alone

2. Recommended Controls FDC staff and Contract Educators must carry a fully operational personal mobile phone/council phone

and have turned on at all times Contract Educators must follow recommended guidelines in Contract Educator Handbook for

ensuring personal safety Contract Educators, children and FDC staff to leave an area immediately if feeling unsafe Contract Educators and FDC staff to report and record incident details Contract Educators and FDC staff to have access to support after an incident Staff to attend dealing with conflict and difficult customer training Staff to follow COGG Harassment, Bullying & Discrimination Policy (see CityWeb) FDC staff are provided with information on the Employee Assistance Program and staff encouraged to access if

needed. FDC Staff and Contract Educators to follow Working Alone Procedure

3. Training/Contract Educator/Staff MeetingsStaff Induction Contract Educator OrientationConflict and Difficult Customer Training

4. Personal Protective Equipment (PPE) Mobile phone

5. Responsibilities It is the responsibility of all COGG employees and Contract Educators to follow the instructions in this document or to contact their OH&S Representative and / or the FDC Co-ordinator should an unsafe system of work be identified.The FDC Co-ordinator must support their staff and Contract Educators to ensure they are trained in, equipped and understand the requirements of this Risk Control Procedure.


Family Day Care6. Associated References COGG Harassment, Bullying & Discrimination Policy Employee Assistance Program Poster and cards FDC Contract Educator Handbook FDC RCP OHS 07 Working Alone Worksafe – Community Support Services – OH&S compliance kit 2011 Aggressive abusive situation procedure FDC Policy No 41 Emergency and Evacuation Policy

Create date: 5 October 2011Reviewed: June 2013Next Review date: June 2015


Family Day Care

Working Alone

Policy/Procedure Number: C 5 & RCP-OHS 07Department: Family ServicesBusiness Unit: Family Day CareImplementation Approval: Manager Family ServicesApproval Date: 5 October 2011Document Review: 15 October 2015

1. Potential RisksAssault, Verbal / Physical abuse, sexual harassment

2. Recommended Controls1. FDC Team Leader to maintain a list of all staff (permanent and relievers) cars, make model and

registration, mobile telephone numbers and details of next of kin/emergency contacts.2. Staff to inform the FDC Team Leader of any change to personal/emergency contact details.3. Contract Educators to inform FDC scheme of any changes to personal/emergency contact

details.4. Staff to carry personal or COGG mobile phone and have switched on at all times when working

alone. Emergency telephone numbers to be programmed into the phone. 5. Staff to ensure electronic calendars are up to date at all times.6. Staff to advise FDC Team Leader prior to working alone out of hours and provide details of

location along with commencement and departure times. 7. Staff to call or text FDC Team Leader when safely in the car and prior to leaving car park when

working alone out of hours 8. Staff to leave shoes on when conducting home visits or exceptional home enrolments, covers

available.9. Staff and Contract Educators to leave area immediately, if feeling unsafe.10. Ariston building is secured by automatic timer lock before 9am and after 5pm.11. Contract Educators to keep doors in their home locked.(keys to be easily accessible)12. Staff to request that an additional person remain when locking up after evening training

sessions.13. Ensure lights are left on in building when opening for night training sessions. Door to remain

locked until first attendee arrives.14. Staff to carry photo identification at all times.15. Contract Educators to carry Family Day Care I.D card at all times16. Staff and Contract Educators to make an initial assessment of possible personal hazards eg

distraught/ injured persons, damaged property, and other physical hazards.17. Staff to immediately inform the FDC Team Leader of any identified hazards.18. Contract Educators to immediately inform the FDC Scheme of any identified hazards.19. Emergency telephone numbers displayed in all buildings.20. COGG Employee Assistance Program information to be available for staff


Family Day Care

3. Training / Staff MeetingsConflict resolution trainingContract Educator orientationAggressive Customer Response

4. Personal Protective Equipment (PPE)Mobile/Operational phone

5. Responsibilities It is the responsibility of all COGG employees and Contract Educators to follow the instructions in this document or to contact their OH&S Representative and / or FDC Team Leader should an unsafe system of work be identified.The FDC Team Leader must support their staff and Contract Educators to ensure they are trained in, equipped and understand the requirements of this Risk Control Procedure.

6. Associated References Victorian Occupational Health and Safety Act 2004FDC Working Alone ProcedureInformation Privacy Act 2000Harassment Prevention Policy Conflict Resolution PolicyCoGG Employee Assistance ProgramCity Safe Working Alone Document MPR550.1.2.35



Family Day Care

Working with Children

Policy/Procedure Number: C 6 & RCP-OHS 02Department: Family ServicesBusiness Unit: Family Day CareImplementation Approval: Manager Family ServicesApproval Date: 5 October 2011Document Review: 31 March 2015

1. Potential Risks1. Contracting communicable diseases2. Needlestick injury 3. Animal attack 4. Physical Injury 5. Slips, trips and falls

2. Recommended Controls2.1 Contracting communicable diseases2.1.1 FDC staff and Contract Educators to follow FDC procedures on blood spills and preventing cross

infection 2.2 Needlestick injury 2.2.1 FDC staff and Contract Educators to follow councils Protocol for management of needlestick

injury and safe disposal procedures. Follow recommended hygiene procedures in Resource Manual.

2.3 Animal attack 2.3.1 First home safety check when environment is unknown, ask what animals are on the property

and request that they be isolated during the visit.2.3.2 FDC staff and Contract Educators are not to enter any environment where an animal is visibly

accessible 2.3.3 FDC staff and Contract Educators to leave any venue if animals are not isolated 2.3.4 FDC staff and Contract Educators to conduct risk assessments prior to excursions/outings

2.4 Physical Injury 2.4.1 First Aid Kits to be checked, maintained, kept up to date and carried in FDC vehicles and by

Contract Educators on excursions/outings 2.4.2 Staff and Contract Educators to conduct visual assessment of indoor/outdoor areas prior to use.2.4.3 Risk Assessment to be completed and enforced.

2.5 Slips, Trips and Falls 2.5.1 Staff and Contract Educators to be aware of water/children’s activities - remove hazard by

cleaning up spills, pieces of equipment, food etc immediately2.5.2 In event of injury or emergency, follow standard procedures eg Injury –incident reporting and

first aid procedures. Emergency procedure - emergency evacuation.2.5.3 Follow Safe Work Practices as outlined in the AusSafe Working Guide for the Child Care Industry2.5.4 All Venues, Home and Playgroup to have a visual assessment of indoor/outdoor areas prior to

use and written risk assessment for excursions & outings


Family Day Care

3. Training / Staff MeetingsStaff InductionHealth and Hygiene training Needlestick injury protocol to be displayed at Playgroup.Risk Assessment Officer training (FDC staff)Newsletter article and annual audit of staff and Contract Educator’s First Aid Kits Work Safety and fitness training (Contract Educators)Contract Educator OrientationRelevant resources


5. Responsibilities It is the responsibility of all COGG employees and Contract Educators to follow the instructions in this document or to contact their OH&S Representative and / FDC coordinator should an unsafe system of work be identified.The FDC Coordinator must support their staff and Contract Educators to ensure they are trained in, equipped and understand the requirements of this Risk Control Procedure. Blood spill kit Gloves First Aid Kit Needlestick

6. Associated References Staff Induction Home Safety Check FDC quarterly newsletterFDC Blood Spill ProcedureA safe working guide for the child care industry (AusSafe)CitySafe: Infectious diseases policy / Needlestick injury policy

FDC Contract Educator Handbook – OH&S sectionNQS & RegulationsIncident reporting: First Aid Procedure Emergency procedures Emergency evacuation procedure Incident/Accident reports



Family Day Care

Moving, Using and Lifting Equipment

Policy/Procedure Number: C 7 & RCP-OHS 06Department: Family ServicesBusiness Unit: Family Day CareImplementation Approval: Manager Family ServicesApproval Date: 5 October 2011Document Review: 30 September 2014

1. Potential Risks1.1 Injury by falling equipment1.2 Injury by a vehicle1.3 Slips, trips, falls and strains, soft tissue injuries, fractures1.4 Injury to children

2. Recommended Controls1 Injury by falling equipment1.1.1 Contract Educators and FDC staff to seek assistance from others when carrying heavy loads1.1.2 Contract Educators and FDC staff to stack equipment in storage areas to minimise risk of falling1.1.3 Contract Educators and FDC staff must follow safe work practices as outlined in the FDC

Manual Handling guide

2 Injury when loading and unloading vehicles2.1.1 Contract Educators and FDC staff to park vehicle as close as possible to gate or door when

loading or unloading equipment2.1.2 Contract Educators and FDC staff to seek assistance from others when lifting and moving

heavy loads

2.3 Slips, trips, falls and strains, soft tissue injuries, fractures2.3.1 Trolley to be used for moving heavy equipment stored at Ariston.2.3.2 Contract Educators and FDC staff to ensure clear access is maintained at all times in working

environments2.3.3 Contract Educators and FDC staff to follow safe working practices as outlined in the FDC

Manual Handling guide2.3.4 Spills to be wiped up immediately they occur.

2.4 Injury to Children 2.4.1 Contract Educators must refer to the “Keeping Baby Safe” when selecting nursery equipment2.4.2 Contract Educators receive a demonstration of installation of child restraints by the registered

fitting station when completing FDC transport policy/Vehicle Use Authorisation2.4.5 Contract Educators are required to regularly check equipment in their home to ensure it is

maintained in a clean, safe conditionContract Educators must advise the FDC Service of any new equipment purchased and have approved before using

2.4.6 FDC Support Officers regularly monitor the safety of FDC equipment2.4.7 FDC Support Officers check Contract Educator equipment annually and approve for use.


Family Day Care2.4.8 Contract Educators must ensure that all equipment used for FDC children adheres to

Australian Standards and retain documentation that confirms instructions for use and that equipment meets Australian Standards

2.4.9 Contract Educators must effectively supervise children at all timesContract Educators and FDC staff to report and record all incident details including near misses for all above potential risk areas.

3. Training / Contract Educator/Staff MeetingsReinforce safe manual handling techniques at staff meetingsManual Handling Training (Contract Educators)Risk Assessment Officer training (Support Officers)


5. Responsibilities It is the responsibility of all COGG employees and Contract Educators to follow the instructions in this document or to contact their OH&S Representative and or FDC Coordinator should an unsafe system of work be identified. The FDC Coordinator must support their staff and Contract Educators to ensure they are trained in, equipped and understand the requirements of this Risk Control Procedure.



Family Day Care

PART D

GENERAL Policies and Procedures


Family Day Care

FDC Advertising & Social Media Policy

Policy/Procedure Number: D 1

Evidence of link to: NQS: N/A

Evidence of link to: ECSNLA: r104

Policy StatementCOGG FDC Contract Educators are self-employed childcare Contract Educators, operating their business under the approval of the City of Greater Geelong Family Day Care Service.All advertising, promotional material and social media used to endorse any aspect of the COGG FDC Service must be professionally prepared by the City of Greater Geelong Media Department and the FDC Co-ordinator and endorsed by Management.

RationaleTo ensure the service is promoted professionally in an ethical and positive manner and reflects the philosophy of the service.

Strategies and PracticesThe Co-ordination Unit will: Liaise with COGG Marketing Design Officer for all advertising in local print media Liaise with COGG Marketing Officers for all graphic design requirements Liaise with COGG Media Officers for media coverage, media releases, photo shoots, service

promotion Follow COGG Social Media Policy for appropriate use of social media platforms e.g Facebook,

Twitter, MySpace, YouTube, Wikipedia, podcasts Have an annual budget plan for advertising and promotion Develop advertising material for the service in consultation with the COGG Marketing and

Communication Unit Advertise the service regularly using a variety of media platforms Participate in promotional opportunities regularly e.g Children’s Week, Playgroup Week, Early

Years Expos, Poppykettle Seek feedback from families and new Contract Educators to determine the effectiveness of

different advertising and promotional activities of the service. Support Contract Educators to develop advertising and promotional material, if requested. Respond to the requests for media coverage to special occasions and events Not use information or images on internet or social networking sites without written permission

from families Update, monitor and keep records relevant to social media site. At all times assign more than one

staff member to be responsible for this site Maintain social media accounts on a daily basis (Monday to Friday at a minimum) Update social media accounts with either text, photos, links etc as often as possible

Contract Educators Will: Promote the service to the wider community in a positive manner at all times Include COGG FDC contact information when promoting their individual service Advertise as being a registered Contract Educator with the CoGG.


Family Day Care Not use information or images on internet or social networking sited without written permission

from families.


References Guide to Education and Care Services National Regulations 2011 Family Day Care Australia – Marketing COGG Marketing and Communication Unit


Create date: May 2012 Reviewed: June 2015; June 2016Next Review date: June 2017



Family Day Care

Sustainability PolicyPolicy/Procedure Number: D 2Evidence of link to: NQS: 3.3.1, 3.3.2Evidence of link to: ECSNR: N/A

Policy Statement Family Day Care offers a high quality play-based educational learning program of activities and

experiences, which are inclusive of all children’s needs, strengths and interests. Provide sustainability and environmental information endeavouring to increase the environmental

awareness to our children, families and the local community A focus on environmental education to aid children in forming a connection with, respect for and

interest and enjoyment of the natural environment and living things around them.

Rationale Promote sustainable FDC residences through incorporating environmental education and

procedures within the play based educational programs which endeavour to help children to connect with nature.

Promote the reduction of energy consumption through better practice.

Strategies and PracticesPotential ideas for promoting environmental practices within FDC; Planting a herb or veggie garden, construct a worm farm, compost fruit scraps, install a water tank. Provide the eductors with water saving, energy saving, green cleaning, recycling and waste

minimisation strategies. Responsible recycling. Swap meet for toys, equipment and various materials - exchange of items Use of Toy Libraries. Excursions to community gardens, Botanic gardens, nurseries etc. Utilising local waste and recycling facilities. Keep up to date on the latest research and teachings focusing on environmental education. Growing plants, flowers and trees from seeds Re-using or recycling waste materials in learning activities Efficient use of all natural resources within the FDC residence or venue. Inform families about celebrating national, statewide and local community environmental

awareness campaigns eg, Walk to Work Day, Clean Up Australia Day, National Recycling Week, National Tree Planting Day and Environmental Day.

Promote strategies being adopted and implemented within the coordination unit and council Where possible minimise the use of paper by utilising electronic

systems for the collection and distribution of information. Provision of ongoing training opportunities for staff, Contract Educators and families Newsletter

coverage of a range of topics, including links to environmental websites, water saving and composting tips, stories and activities, list of green events, recycled activities

Day-to-Day Service Management of Health and Safety Policies


Family Day CareReviewed at monthly team meetings and as required

References National Quality Framework Resource Kit November 2011 CoGG Environmental Management Strategy 2006-2011. Sustainability Victoria - www. sustainability .vic.gov.au www.greencanary.com.au (ecological fundraisers) www.netoosh.org.au/eco/resources.htm

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au VEYLDF, EYLF, MTOP

Create date: April 2012Reviewed: Nov 2015Next Review date: Nov 2016



http://www.netoosh.org.au/eco/resources.htm

http://www.greencanary.com.au/

http://www.sustainability.vic.gov.au/

Family Day Care

Television & Electronic Media Policy Policy/Procedure Number: D 3Evidence of link to: NQS: 1.1.1, 3.2.2, 6.1.3Evidence of link to: ECSNR: N/A

Policy Statement Contract Educators will ensure that children have limited exposure to all electronic media including television, videos, DVDs, internet , computers, iPads, hand held games, and that families are consulted in relation to the amount and content of the television watching and involvement with other electronic media. All exposure to electronic media will be child appropriate, monitored by the Contract Educator, and add value to the children’s learning experience.

RationaleTelevision, computers, electronic games or other similar technology used as experiences for children are appropriate when they are child focussed, carefully planned, monitored and evaluated by Contract Educators. By sharing and discussing these experiences with children the Contract Educator is able to ensure that children are not exposed to violence, stereotypes to adult themes. Television also has the power to deliver messages which may or may not be appropriate for children, especially relating to food, toys and appropriate activity and behaviour.

Strategies and PracticesYoung children are unable to differentiate fantasy from fact. If they see violence and aggression on the screen, they may come to think that this is normal and even desirable behaviour. Studies show that even though a child is not directly watching television that is on for “background noise”, he/she takes in much of what is being broadcast.

Watching television is mostly passive and while children can learn from it, there are other activities that offer much richer learning experiences that will enhance the child’s natural curiosity and creativity. Alternative activities should be made available during times when television, computer or video games are in use. The service will provide families with information on the importance of limiting screen time in the home and with ideas of alternative play activities.

In relation to Electronic Media – Television, Video, DVDMost child development experts recommend limiting children’s daily screen time to no more than an hour a day for children aged 2-5 years, and no more than two hours a day for children over five. Screen time includes TV, DVD and computer time Television and electronic media must be incorporated into the program as a planned activity from which the child will benefit. All television watching should ‘add value’ to the Contract Educators program Minimise the exposure of children under the age of two to 30 minutes of electronic media per day. Stay in the room with them to monitor what is happening and respond to them as necessary.Watch television or play computer games with older preschoolers, responding both to the content of the media and to the child’s interests and reactions. Control the exposure of electronic media to children aged 2 – 5 years of age to 60 minutes spread across the day with no more than 30 minutes at a time.


http://raisingchildren.net.au/../articles/screen_time.html/context/480

Family Day CareControl the exposure of electronic media to children aged 8 years and over to 90 minutes spread across the day. Avoid violent media, especially glamorised violence performed by an attractive hero with whom they can identify, and where violence has no real life consequences, including cartoons.

In relation to Electronic Media – Television, Video, DVDCarefully chosen educational games can provide wonderful creative entertainment and, unlike television, the child is involved as an active participant.Choose G rated children’s programs designed to promote imaginative play. Encourage children to extend what they have seen with materials that are available around your home.

Turn off the TV when the program is over.It can help to plan a smooth transition to another activity.Avoid the TV news, even as background.Avoid having the television, or radio or stereo turned on in the background while children are playing as it interferes with children’s ability to concentrate on things that are better for their development, like creative or physical play. Ensure that alternative experiences are provided during times when electronic media is in use to allow children choice to participate.

In relation to Computers and iPadsSoftware and websites that foster creativity can be good for preschoolers. Many computer games allow children to draw pictures and make up stories or rhymes. For preschoolers, this can be a way for them to express ideas and feelings they don’t always have the words for. Games that give children simple choices – for example, choosing a character, finding a background for a picture, or selecting a game – help your child make creative decisions.Keep the computer or iPad in a shared space so you can see what the child is doing and viewing. This also lets you join in the child’s enjoyment and help the child get the most out of computer time.Become familiar with hardware and software used and to be confident in their use as not to misguide children. Consider children’s development when purchasing softwareSome studies have linked too much computer use to an increased risk of obesity and seizures and physical problems like hand injuries, eye strain, and back and wrist problems. Limit children’s total screen time, they shouldn’t be sitting for long enough to expose them to these physical risks.Avoid computer games that make violence look ‘cool’, or that show violence as a way to get what you want. If children see heroes being rewarded for violent acts, they might want to copy the violence. Also, it can make them less sensitive to violence in the real world.

In relation to digital Photos and CamerasDigital photos taken of the children are used as a means of documenting their involvement in activities offered while in care.Gain written permission of parents/guardians to use photos in planning documentation, publications or for training purposesPhotos should never contain photos of children who are not dressed, toileting or sleeping


References Broad casting Services Act 1992 – Children’s television Standards 2009 Raising Children Network – Screen Time and Children 2012

Resources and Further Readings


Family Day Care Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au

Create date 2008Reviewed: May 2010, April 2012, April 17 2013 TM; Aug 2014; Oct 15Next Review date October 2016



Family Day Care

Active Play Policy




Policy StatementTo ensure children are provided with the opportunity to participate in active play on a daily basis. To encourage children by offering a variety of physical activities, with an emphasis on having fun and playing together. To provide information to families on the importance of active play for children through newsletters, visual displays and discussion.

RationaleChildren should be encouraged to be physically active from a young age with supervised floor based play being provided and encouraged.For toddlers and preschool age children it is recommended that active play needs to be provided every day for at least 3 hours, spread throughout the day. It is acknowledged that this time will be shared between families and other care environments that the child attends. A walk to kinder or the park is a part of being active and this will be evidenced in programming. To offer age-appropriate physical activities for each child.To ensure all activities are offered in a safe environment.

DefinitionsActive Play - Physical activity with regular bursts of a moderate to vigorous pace, such as crawling,

jumping, or running. Active play should raise children’s heart rate and make them ‘huff and puff’.

Active play can occur; Indoors or outdoors Alone or with friends and family In structured settings, such as sport In unstructured settings, such as backyards or parks

Strategies and PracticesThe following should be considered when planning for children’s individual needs: Role model desired active play behaviours and enthusiastically participate in the children’s games

and activities. Role model appropriate footwear and clothing for physical activity Listen to children’s suggestions on what physical activities they would like to participate in and

where appropriate incorporate them into the program Program plan for and provide adult guided and free active play opportunities on a daily basis as

recommended in the NQS, The EYLF, VEYLDF; this includes activities such as running, jumping, balancing, climbing, dancing, group games, drama and moving to music.


Family Day Care Plan and provide daily active play activities both inside and outside Organise play spaces to ensure safety and wellbeing of all individuals in the environment. Take into account children’s ages, stages and various abilities when planning active play

opportunities.

Strategies and PracticesThe following should be considered when planning for children’s individual needs: Ensure all active play opportunities are inclusive and that all children can participate at their own

pace and level. Actively encourage children to accept and respect each others range of physical abilities.

Ensure all active play is closely supervised. Ensure a balance of active and sedentary activities throughout the child’s day and minimise

sedentary behaviour unless the child is tired or ill Screen time is not used, or is limited In adverse weather conditions, outdoor playing time is substituted with equivalent indoor

activities. Support children to undertake and participate in new or unfamiliar physical activity Consultation with families, local health professionals, services and other organisations on

providing physical experiences that reflect diverse backgrounds and abilities, promote active play and physical activity initiatives.


Resources and Further Readings National Healthy Eating and Physical Activity Guidelines for Early Childhood Settings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au The Victorian Prevention and Health Promotion Achievement Program – Active play/physical

benchmarks 2012 Vic Roads Starts Out Safely Program

Create date: May 2010Reviewed: April 2012, April 17 2013, Aug 2014; Apr 16Next Review date: April 2018



Family Day Care

Bathing & Hot Water PolicyPolicy/Procedure Number: D 5

Evidence of link to: NQS: 2.1.3, 2.3.2, 7.3.5,

Policy StatementTo ensure the safety of children by protecting them from the possibility of drowning and being scalded by hot water.

RationaleThe City of Greater Geelong Family Day Care aims to provide a safe environment for children.

Strategies and PracticesDrowningDrowning is the number one cause of death of children under five years of age in Australia. Statistics indicate that bathrooms area high area of risk for childrenThe most common scenarios leading to bath drowning includes children left unattended in the bath or left in the care of an older child.

Burns and Scalds Burns and scalds pose a significant risk to Australian children each year. The majority of burns and scalds to children aged 0-4 years occur in the home environment. It takes less than a second for a child to be severely scalded with hot water at 65°C – this is the hot-water temperature in most Australian homes. The maximum safe temperature for a hot-water system is 50°C. At this temperature, it takes five minutes to severely scald a child.

To prevent drowning and burns and scalds Contract Educators will: Ensure their home has bathing facilities that are safe and appropriate to the ages of the children at

the service and must have products and equipment for cleaning the facilities whenever necessary stored safely and plugs made inaccessible to children

Ensure bathing amenities used by the Family Day Care children are maintained in a clean, hygienic and safe condition at all times

Consult with individual families on children’s bathing requirements Ensure children are always supervised closely when in the bath. Never leave young children in the

bath in the care of an older child or anyone else other than the Contract Educator. Frequently check on a school age child bathing by talking to them etc

Take the child with you if you have to leave the bathroom, for example, to answer the door or the telephone

The bathroom should be accessible and maintained as per the Home Safety Check Respect the dignity and need for privacy of each child during bathing Legislation requires that all new hot water systems deliver hot water to a bathroom at no more

than 50°C. Older hot water systems must have bathroom hot tap water controlled to a maximum of 50°C.or child resistant taps/tap covers.

Always test the water’s temperature before bathing a child. The maximum recommended temperature for bathing a baby is 380C. Child resistant taps/tap covers can help, but will not stop a child falling into a bath that is already

run.


Family Day Care Always run the cold water first (and turn it off last) and mix for an even temperature. Not put the child in the bath while the water is running. Follow manual handling guidelines (back care) when bathing children Conduct bath/shower time outside of busy times, where possible

To prevent drowning and burns and scalds Contract Educators will: (cont) Seek immediate medical attention for any burn bigger than a 20-cent piece. Call an ambulance for

any burns to the face, airway, hands, neck or genital area, or burns that are larger than a child’s hand. Follow First Aid Procedures. This is a serious incident and must be reported as such.

Turn taps off tightly, use child resistant tap covers and keep the bathroom doors closed/snibbed when not in use. Refer to home safety checklist for other preventative measures.

Not use baby bath seats as they are not a safety device and are not to be used for FDC children. Keep hot drinks out of reach of children Avoid nursing children when having a hot drink

Families will: Work in partnership with Contract Educators and the Coordination Unit staff to ensure the bathing

needs of their child are addressed with consistent, safe and respectful practices

To reduce the incidents of falls use the above measures and; Mop up spills as they occur When renovating, consider non-slip tiles, bath and shower bases


References www.kidsafevic.com.au/images/stories/pdfs/burns_scalds.pdf Kidsafe Victoria Water Safety Fact Sheet 2012 RCH Safety Centre Water Safety Fact Sheet 2008 Kidsafe Burns and Scalds Fact Sheet 2009 Raising Children Network Royal Lifesaving Society of Australia – www.keepwatch.com.au ACCC – Keeping Baby safe – a guide to nursery products

Resources and Further Readings Education and Care Services National Regulations 2011 Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2011-2012 (DEPEARTMENT OF EDUCATION) VEYLDF, EYLF, MTOP

Create date: June 200Reviewed: June 2006, Jan 2008, June 2010, June 2012 Oct 2014; Oct 15Next Review date: October 2016



http://www.keepwatch.com.au/

http://www.kidsafevic.com.au/images/stories/pdfs/burns_scalds.pdf

Family Day Care

Food Safety Policy


Evidence of link to: NQS: 2.1.3, 2.1.4, 2.2.1, 2.3, 3.1.1, 3.2.2, 7.3.5.

Evidence of link to: ECSNR: r77, r78, r79, r80, r90

Policy StatementTo ensure all children who attend the City of Greater Geelong Family Day Care are offered nutritious and appropriate meals that has been stored and prepared in a safe and hygienic manner.

RationaleBacteria as well as some viruses and parasites, can all cause food poisoning.To prevent food poisoning Contract Educators need to: Handle food safely Store food safely Maintain good personal hygiene Maintain good cleaning practices

Strategies and PracticesIt is important that children in Family Day Care are offered foods and drinks that are safe and hygienic.To ensure this occurs, the following practices are recommended: Supervise children who are eating at all times. Gloves are recommended, but ensure good hand washing procedures by the Contract Educator and

the children before handling and preparing food. Storage of food at a safe temperature. Food should be refrigerated at a temperature of less than 5

degrees. Do not store perishable foods at room temperature. When on an excursion with the children

perishable foods need to be transported safely eg cooler bag, esky or a car fridge. Use separate wash cloths for floors, dishes, benches, play areas etc Keep all kitchen surfaces and utensils clean and ensure regular cleaning routines for all food

preparations. Ensure children are eating food that is age appropriate (risk of choking) Encourage children to remain calm and seated whilst eating and drinking. To provide parents with appropriate information on the safe transportation of food provided to the

Family Day Care home. To ensure food arriving in the FDC Contract Educators home is stored appropriately. To ensure that food purchased is stored appropriately as soon as is practicable following purchase. To ensure FDC Contract Educators maintain adequate hygiene practices at all times. To ensure FDC Contract Educators have knowledge of appropriate and safe food handling practices.


References Code of Conduct for Food Safety for Children. Food Safety Victoria 1999 Revised 2010


Family Day Care Food Standards Australia, for information on food safety and food handling,

www.foodstandards.gov.au.


Create date: April 2000Reviewed: Dec 2004, June 2006, Dec 2007, May 2010, April 2012, July 2013, July 15Next Review date: July 2017



Family Day Care

Hand Washing Procedure


Evidence of link to: NQS: 2.1.3, 2.1.4, 3.1.1, 4.2, 4.3.


Policy StatementGood hygiene in Family Day Care is essential for reducing the risk of cross infection between children and adults. Regular hand washing by FDC Contract Educators and children significantly reduces the risk of transmission of infectious diseases

RationaleTo effectively use hand washing to prevent cross contamination and reduce the spread of illness and disease

Strategies and PracticesWhen to wash your hands: Before children arrive Before eating or handling food, including a baby’s bottle Before preparing or cooking food After changing a nappy After cleaning a nappy change area After removing gloves After going to the toilet or assisting a child to go to the toilet After handling rubbish After cleaning up or contact with blood, urine, faeces, vomit, or other body fluids After wiping nose either a child’s or your own or touching nose secretions Before and after giving medication After playing outdoors or in a sandpit or wading pool Before and after administering first aid After handling pets

When to wash Children’s Hands: On arrival, to reduce the introduction of germs Before and after eating and handling food After having their nappy changed. Children’s hands become contaminated while they are on

the change mat After going to the toilet After coming in from playing outdoors After touching nose secretions After coming contact with blood, faeces or vomit Before going home

How to wash hands:Use the following method to make sure your hands and the children’s hands are as germ free as possible. The process of thoroughly washing and rinsing hands should take 10-15 seconds. This can be achieved by slowly counting to 10 when washing hands and then slowly counting to 10 when rinsing.


Family Day CareLiquid soap dispensers and disposable towels are the preferred option for hand washing. Use liquid soap and running water, preferably warm.

Wet hands with running water Use liquid soap and spread over hands Wash hands all over, including the backs of hands, palms, wrists, between the fingers, under

the fingernails and underneath rings. Rinse hands thoroughly to remove all suds and germs. This also helps to prevent dermatitis Turn off tap with a paper towel

Pat hands dry with new paper towel Kitchen sinks are not to be used for washing after toileting or nappy changing.

It is recommended that cloth towels not be used in Family Day Care as they allow re-contamination of the hands.

If cloth towels are used, each person or child must have their own individual towel that is laundered daily.

Liquid soap is advocated rather than solid bar soap because it is less likely to become contaminated. and more likely to be used. If reusable containers are used for liquid soap, they must be cleaned and dried before refilling with fresh soap.

Antibacterial hand washes should not be used routinely in Family Day Care as they are unnecessary and may encourage the development of resistant bacteria.

Contract Educators are encouraged to explain to children why hand washing is important and how it keeps them safe and healthy. Use a variety of resources such as books, and posters about hand washing which can strengthen the hand washing message.

In situations where running water is not availableTaps should always be close by in the Family Day Care environment. When taps and sinks for hand washing are not available (e.g on excursions) use alcohol based wipes to wipe the children’s and your own hands if they become contaminated. However this temporary clean must be followed by a proper hand wash as soon as possible. Ensure children do not mouth or inhale fumes from wipes.


References Staying Healthy in Child Care – Preventing infectious diseases in child care - 4th edition 2005 Victorian Government Better Health Channel – hand washing


Create date: June 2006 Reviewed: Jan 2008, April 2012; Mar 2015 Next Review date: Mar 2017



Family Day CareHeadlice Policy


Evidence of link to: NQS: r2.1.3, r2.1.4, r7.3.5.


Policy StatementOutbreaks of Head Lice continues (Pediculosis capitis) to cause concern and frustration for some parents, Contract Educators and children. This policy is intended to outline roles, responsibilities and expectations of the Family Day Care community to assist with treating and controlling head lice in a consistent and coordinated manner.Whilst parents have the primary responsibility for the detection and treatment of head lice, Contract Educators and the Coordination Unit will work in a cooperative and collaborative manner to assist all families to manage head lice effectively.

RationaleTo create and maintain well informed families, Contract Educators, staff confident in their ability to manage head lice.

Strategies and PracticesFamily roles and responsibilities:

Ensure that their child does not attend Family Day Care with untreated head lice. Regularly (preferably once a week) inspect their child’s hair to look for lice or lice eggs. Using conditioner and a head lice comb is the easiest and most effective way to do this.

Regularly inspect all household members and then treat them if necessary Notify their FDC Contract Educator if their child is found to have live lice and advise when

appropriate treatment was commenced (in accordance with Public Health and Wellbeing Regulations 2009.)

Encourage children with long hair to tie it back when in care when there is an outbreak of head lice. Use only safe treatment practices which do not place their child’s health at risk. Unsafe practices

include treating hair with product that contains an insecticide more than once a week or using it as a preventative measure; using flea or tick treatments, fly spray or insecticidal surface sprays and dangerous products such as kerosene

Notify the parents/guardians of their child’s friends so they have an early opportunity to detect and treat their children if necessary

If ongoing problem the FDC Service may request clearance letter from Doctor

The Coordination Unit will:Distribute up to date and accurate information on the detection, treatment and control of head lice to parents and FDC Contract Educators;Keep informed of current research and practice and Include information and updates in newsletters;Provide practical advice and maintain a sympathetic attitude and avoid stigmatising/blaming families who are experiencing difficulty with control measures;

Access community educational resources and support, community health centres and local government;Abide by the recommendations of the School and Children’s Service Centre Exclusion Policy of the Public Health and Wellbeing Regulations 2009 in that the responsibility to exclude a child from the childcare rests with the FDC Contract Educator and Co-ordination Unit, andOnly exclude children from FDC who have live insects;


Family Day CareThe Coordination Unit will: Accept the advice of parents that appropriate treatment has commenced; Encourage children to learn about head lice so as to help remove any stigma or ‘bullying’ associated

with the issue; Be aware of real difficulties some parents may encounter and seek extra support if required; Review the head lice policy annually and seek endorsement from the Childcare

Council/Community; Act responsibly and respectfully when dealing with parents/guardians, FDC Contract Educators and

broader community especially around issues of Head Lice; Continue to seek opportunities to increase our collective understanding of and response to

managing head lice.

The Contract Educators will: Abide by the recommendations of the School and Children’s Service Centre Exclusion Policy of the Public Health and Wellbeing Regulation 2009 in that the responsibility to exclude a child from FDC rests with the FDC Contract Educator and Co-ordination Unit, and Only exclude children from FDC who have live insects; Accept the advice of parents that appropriate treatment has commenced; Encourage children to learn about head lice so as to help remove any stigma or ‘bullying’ associated

with the issue; Be aware of real difficulties some parents may encounter and seek extra support if required; Act responsibly and respectfully when dealing with parents/guardians, FDC Contract Educators and

broader community especially around issues of Head Lice; Continue to seek opportunities to increase our collective understanding of and response to

managing head lice. Maintain a sympathetic attitude and avoid stigmatising or blaming families who are finding it hard

to control issues of head lice


References Staying Healthy in Child Care 5th Edition 2005 Department of Health: Head lice management guidelines June 2012 Department of Health: Treating and controlling head lice June 2012www.health.vic.gov.au/headlice/


Create date Oct 2008Reviewed: May 2010, April 2012, Aug 2013; Aug 15 Next Review date: Aug 2017



http://www.health.vic.gov.au/headlice/

Family Day Care

Inclusive Practices within FDC Policy


Evidence of link to: NQS: 1.2.1, 3.2, 5.2.2, 6.1,

Evidence of link to: ECSNR: N/A

Policy StatementThe City of Greater Geelong Family Day Care acknowledges the need for an inclusive program and service based on children’s rights and social justice principles. That is the right to fair and equal treatment regardless of age, gender, class, ethnicity, sexuality, languages spoken, cultural background, additional needs or any other circumstances. We recognise differences, as well as similarities, in people and respect this, not just in our Service but in promoting respect for all people in the wider community. There is a commitment to full participation of children with additional needs.

RationaleAll children and families have the right to be treated with fairness and equity and have the same opportunities for participation and decision making and to be accepted and valued members of the community.

Strategies and PracticesStaff and Contract Educators work in partnership with families to address issues when they arise and plan for appropriate experiences. The shared responsibility for the child’s welfare is based on mutual respect and aims to enhance the individual child’s development. Records about the child, including relevant medical history, special requirements (e.g. culture, religion, food requirements) are critical in planning for the child’s needs while in care. The Family Day Care program reflects the experiences, knowledge and skills of all participants i.e. parents, children, Contract Educators and staff. Children in Family Day Care have access to a range of activities according to individual needs and are not denied access for reasons of culture, gender or ability.Children develop understanding and acceptance of people by learning about and experiencing the everyday cultures and lifestyles of a variety of groups in society.

CoGG Family Day Care Contract Educators and staff will: Actively support and implement a range of strategies to value human rights, to counter

stereotyping, institutional and personal racism across all cultures and nationalities Ensure all children have opportunities to celebrate, value and learn from, and about, Aboriginal

peoples, including diversity of histories, cultures, languages, achievements and issues, past and present.

Promote Family Day Care to community groups as an inclusive home based service. Provide information and training relating to inclusive practice. Provide information regarding resource agencies. Monitor care regularly to ensure that children learn about cultures other than their own without

receiving stereotypical information. Support potential Contract Educators of CALD backgrounds to take part, valuing the diversity which

they bring to the Service. Support Contract Educators in developing programs and experiences which reflect the diversity of

all cultures.


Family Day Care

CoGG Family Day Care Contract Educators and Staff will: Work together with Contract Educators to ensure that discussions are held about cultural practice

with families seeking to use their service; for example with sleeping/bedding, food and/or language requirements.

Work together with Contract Educators to develop communication strategies with families to ensure cultural and linguistic differences do not restrict access to the program.

Early Years Learning Framework Children learn to interact in relation to others with care, empathy and respect. Inclusion involves taking into account all children’s social, cultural and linguistic diversity (including learning styles, abilities, disabilities, gender, family circumstances and geographic location) in curriculum decision-making processes. The intent is to ensure that all children’s experiences are recognised and valued. The intent is also to ensure that all children have equitable access to resources and participation, and opportunities to demonstrate their learning and to value difference.


References Boschetti, C with Stonehouse, A. (2006), A Piece of Cake: Inclusive Practices in Early Childhood

Settings , Yooralla, Victoria. A Cultural Inclusion Framework for South Australia, 2006, SA State Government DECS Cultural and Linguistical Diversity 2010 http://www.decs.sa.gov.au/community/default.asp?id=24298&navgrp=1651 Belonging, Being and Becoming - The Early Years Learning Framework for Australia 2009

Resources and Further Readings Policy Statement No 10, Multiculturalism, Department of Education, Training and Employment, 1996 Aboriginal perspectives on the early years of learning Department of Education Training and

Employment, 1999 Building on Strengths, Department of Education, Training and Employment, 1998 Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2013-2014(Department of Education) VEYLDF, EYLF, MTOP Code of Ethics 2006 City of Greater Geelong 2011-2014 Multicultural Action Plan

Create date April 2012Reviewed: June 2013 CH; Nov 2015Next Review date Nov 2017



http://www.decs.sa.gov.au/community/default.asp?id=24298&navgrp=1651

Family Day Care

Nappy Changing ProcedurePolicy/Procedure Number: D 9

Evidence of link to: NQS: 2.1.2, 2.1.3, 3.1.1


Procedure StatementMany diseases are spread by faeces, urine or other bodily fluids. Efficient changing and disposal of soiled nappies, significantly reduces the risk and the spread of diseases transmitted by faeces and bodily fluids.

RationaleContract Educators will minimise the spread and risk of infectious diseases between children and Contract Educators by ensuring nappy changing is conducted with safe hygiene practices.

Strategies and PracticesTo prevent risks and the spread of infectious diseases that are transferred by faeces and other bodily fluids through changing nappies with infants and non-toilet trained children:

Have a separate area specifically for nappy changing with hand washing facilities in the immediate vicinity

Encourage a walking child to walk to the change area Children are to be supervised at all times when on nappy change table, ensure children are

secured with a safety harness on raised nappy changing tables, or surfaces Ensure that everything required for nappy changing is ready before the procedure is commenced. Dispose of all contaminated material in a closed bin lined with a plastic bag. If in an outdoor bin, nappy to be wrapped and placed in a closed bin. Keep all nappy change solutions, wipes, all soiled nappies and clothes inaccessible to children. Ensure other children in care are adequately supervised when changing nappies

When changing nappies: Talk with families about routines at home and child’s preferred schedule to ensure consistency. Change nappies frequently to ensure health, hygiene, privacy and comfort are maintained. Ensure nappy change areas are safe, comfortable and hygienic a way from food preparation and

consumption areas. Explain to the child why a change of nappy or clothing is needed. Interact with children in a positive way about nappy changing. Use nappy changing as an opportunity to engage in one to one interaction. Wash your hands Wear disposable gloves for all nappy changes Remove the child’s nappy and soiled clothes Place soiled disposable nappy in a plastic bag. Place soiled cloth nappies or clothes in a sealed plastic bag and send home with family at the end

of the day Clean the child’s bottom, wiping from front to back with a moist disposable towelette and dispose

into a plastic bag.

When changing nappies:


Family Day CareRemove gloves before you touch the child’s clean clothes, by peeling them back from your wrists, do not let your skin touch the contaminated surface of the gloves, dispose of gloves in a plastic bag to minimise cross infection Put on a clean nappy and dress child Wash child’s hands, take child away from change table or area, and clean the change mat or

surface after each nappy change. Wash your hands using the hand washing guidelines

After each nappy change: Wash the change mat or surface with detergent and warm water, use a paper towel to wipe and

dry the surface, put the paper in the bin. If surface is contaminated with body fluid (eg faeces or urine) clean with detergent and water,

then wipe with bleach solution (1 part bleach to 9 parts water) leave to dry. Disinfect the surface at the end of the day by washing with warm water and detergent, then

wiping with bleach solution and leave to dry. Ensure bleach solution is kept out of the reach of children. Wash your hands after cleaning the mat Dispose of and replace any change mats that have exposed foam or that are unable to be fully

disinfected after each use.


References www.nhmrc.gov.au Staying Healthy in Child Care – Preventing infectious diseases in child care – 4th edition 2005


Create date: June 2006Reviewed: Dec 2007, June 2010, April 2012, Feb 2013, January 2015; Feb 2016Next Review date: Feb 2017

Preparing, Heating & Storage of



http://www.nhmrc.gov.au/

Family Day Care

Infant Formula & Breast Milk ProcedurePolicy/Procedure Number: D 10


Evidence of link to: ECSNR: r77, r78, r79

Strategies and PracticesThe 4-Hour /2-Hour RuleThe 4-hour/2-hour rule provides guidelines regarding the safety of food when it has not been stored under 5°C or over 60°C. Ready to eat food that has been at temperatures between 5°C and 60°C:

For a total of less than 2 hours, must be refrigerated or used immediately (do not reheat milk/formula)

• For a total of longer than 2 hours but less than 4 hours, must be used immediately• For a total of 4 hours or longer, must be thrown out.

Infant FormulaBefore you use any infant formula, always check the date on the bottom of the tin to ensure it has not passed its expiry date.

Issues considered when preparing formula: Use the infant formula powder within one month of opening the tin. Always wash your hands thoroughly before preparing infant formula and ensure your preparation

area is clean. Use cooled boiled water only. Very hot water will destroy many of the nutrients in the infant

formula. Follow the manufacturer’s instructions strictly when making up infant formula; accuracy is

important to make sure the child receives the correct nutrition.

Storing prepared infant formula You can make up several bottles at a time. Once made, infant formula must be kept refrigerated (at the back of fridge is best option). Throw away any leftover prepared formula after 24 hours. Discard any formula left in the bottle after a feed.

Do not use leftoversDiscard any leftover infant formula following the feed. Never offer the child leftover infant formula at the next feed. It can grow bacteria (germs) that may make babies unwell.

Remember Always follow the instructions on the can of infant formula. Always use the scoop provided in the can of infant formula. Always keep hot liquids & appliances away from the reach of children

Breast Milk \Mothers of Breast fed babies should be encouraged to provide expressed breast milk or to visit the Contract Educators home to feed their babies.


Family Day Care

Breast milk can be stored in the refrigerator for 48 hours or in a deep freezer for 6 - 12 months, depending upon the deep freeze.

Frozen breast milk should be thawed quickly—it should not be put it in boiling water or it will curdle.

Place the container under cold running water. Gradually allow the water to get warmer until the milk becomes liquid.

It is not recommended to use a microwave to thaw or warm expressed breast milk. Do not shake the thawed breast milk – roll gently to mix. Ensure the temperature is not excessive and there is no danger that the baby could be scalded. Ensure breast milk is clearly labelled with the child’s name and the time and date the milk was

expressed. Throw away any milk that is left over. Do not re-freeze or re-heat left-over milk. Ask mothers to supply breast milk in multiple small quantities to prevent wastage.

Bottle & Breast Milk Warming – No Use of MicrowavesAfter taking into account the service’s individual circumstances and environments the following procedure is to be followed to ensure children’s bottles are warmed in a safe manner without the use of microwave ovens.

For the safest and most practical warming of bottles, use a bottle warmer for warming children’s bottles, including cow’s milk, formula or breast milk.

Heating bottles in a jug with warmed water is also another suitable option. Each Contract Educator will take into account, with assistance from families, the time each bottle

needs to be warmed for, according to each child’s individual needs.

Issues considered when deciding on the bottle warming method were: The number of bottles to be warmed at a time. Access to power sources for bottle warmers. Inaccessibility of hot water and power sources to children. How hot water will be handled to minimise occupational health and safety risks. Contract Educator to maintain adequate supervision of children at all times.

Bottle warming procedure: Add water to the bottle warmer or jug (out of reach of children). Switch bottle warmer on or place jug out of reach. Place milk bottle into the warmer or jug and leave to heat for the required time. Always test heat of milk before feeding to a child.



Family Day Care

References Better Health Channel DEECD, MCH, Child Health Record The Children’s Hospital at Westmead. Staying Healthy in Childcare – Fourth Edition Putting Children First – Magazine of the NCAC National Health & Medical Research Council

Resources and Further Readings Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au VEYLDF, EYLF, MTOP

Policy created date: April 2012Policy Reviewed: June 2015Review date: June 2017



Family Day Care

Tobacco, Smoke, Drug and Alcohol Free Environment PolicyPolicy/Procedure Number: D 11


Evidence of link to: ECSNR: r82,r83

Policy StatementThe City of Greater Geelong FDC acknowledges the importance of ensuring all children are cared for in an environment free from tobacco, drugs and alcohol.

RationaleTo ensure that all children placed in FDC are provided with a smoke/alcohol/drug free environment at all times whilst in care. This is in accordance with the Common Law Duty of Care owed by a FDC Contract Educator to children within their care, and scientific evidence proving that passive smoking is harmful for children to be exposed to residual tobacco smoke that clings to clothing and soft furnishings.

This includes the primary FDC Contract Educator, family members, other residents and visitors on the property, either indoors or outdoors, at any time during Family Day Care hours, including in vehicles, or on any outing. FDC Contract Educators must ensure that other household members and visitors understand and comply with requirements for maintaining a smoke free environment during FDC hours.

Strategies and PracticesFamily Day Care shall be undertaken in a tobacco smoke, alcohol and drug free environment.

Contract Educators and staff must not consume alcohol or be affected by alcohol or drugs (including prescription medications) that may impair their capacity to provide education and care to children in the service

The registered FDC home is to be tobacco smoke/alcohol/drug free when a child/children, registered with the service, are in attendance at any hour of the day or night. Where tobacco is smoked in the Family Day Care home when children are not in care, FDC Contract Educators need to consider issues such as hygiene, ventilation and safe storage of smoking paraphernalia, such as ash trays, cigarettes, lighters and matches

FDC Contract Educators must as soon as possible, remove or endeavour to remove registered FDC children from any vicinity where smoking/alcohol/drug consumption is occurring. This includes any environment which is not under the direct control of FDC

Minimise the risk of children observing people smoking, including images that maybe accessed by children through photographs, magazines, television, videos, computer games or the internet.

All authorised FDC vehicles and vehicles, private or sponsored, used in transporting FDC children will be tobacco smoke/alcohol/drug free.

All business, activities and functions undertaken and/or held in the name of FDC must be in tobacco smoke/alcohol/drug free environments.

The FDC Co-ordination Unit office will be a smoke/alcohol/drug free environment during hours of operation.

Contract Educators and staff are encouraged to work with local health professionals, services and organisations to increase their capacity to deliver and promote tobacco, drug, alcohol education and prevention initiatives.

Contract Educators and staff who smoke will be supported to quit and/or manage their smoking.

Day-to-Day Service Management of Health and Safety Policies


Family Day CareReviewed at monthly team meetings and as required

References Family Day Care Victoria inc Resource Unit policy (reviewed April 2005) Quit Victoria www.quit.org.au

Resources and Further Readings FDCQA – Factsheet # 15 Smoke Free Environments 2007 Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au The Victorian Prevention and Health Promotion Achievement Program – Tobacco control

benchmarks 2012

Create date: April 2005Reviewed: June 2006, Jan 2008, May 2010, April 2012; May 2015Next Review date: May 2017



http://www.quit.org.au/

Family Day CareToileting Procedure


Evidence of link to: NQS: 2.1.3, 3.1.1, 3.1.3


RationaleTo prevent the risks and spread of diseases that is transmitted by faeces and other bodily fluids through toileting or toilet training of children. All toileting procedures must be positive experiences for children at all times.

Strategies and Practices Appropriate facilities must be available to support children’s access to toilet and hand washing

facilities e.g stable steps Consideration must be given to provision of suitable facilities for children with additional needs Facilities should be able to be conveniently accessed by children from both indoor/outdoor spaces Adequate supervision must be maintained while children access toileting with a level of

independence that is appropriate for their stage of development Separate individual cloth towels or paper towels must be available for hand washing after toileting Kitchen sinks are not to be used for hand washing after toileting Contract Educators must assist/supervise children to wash hands after toileting until they develop

appropriate skills. Use the hand washing guidelines techniques (see Infection Control Policy) Encourage children to flush the toilet after each use. Use a toilet in preference to a potty chair. Using a potty chair increases the risk of the spread of

diseases. Taps should always be close by in the FDC environment. When taps are not available for hand

washing use alcohol based wipes to wipe children’s hands. Always follow up with proper hand washing as soon as practicable.

After each use of a potty chair: Wear disposable gloves Empty potty into toilet Wash potty and surrounds with warm soapy water using a cloth or brush that is only used

specifically for this purpose Do not rinse or wash potty in a sink used for hand-washing Assist children to wash their hands, wash your own hands, after any contact with faeces, urine,

vomit or any other body fluids For children not fully toilet trained or who have diarrhoea or have urinary or faecal incontinence,

ask parents to supply a clean change of clothingUse the following guide for toilet training: Approach toileting in a relaxed way Remind and assist children to use the toilet as needed. Consult families on any toileting issues relating to their child. Ask families to supply a few clean changes of clothing Place any soiled clothes in a sealed bag for families to take home, and keep inaccessible to

children. Assist the child to use the toilet and positively support their efforts.

Use the following guide for toilet training (cont)


Family Day Care Respond calmly to toileting ‘accidents” Assist the child to wash their hands and wash your own hands. Disposal of paper towel.

References Staying Healthy in Child Care – Preventing infectious diseases in child care – 4th edition 2005 Education and Care Services National Regulations Education and Care Services National Law Act 2010 ACECQA National; Quality Framework Resource Kit www.acecqa.gov.au Childcare service Handbook 2011-2012 (DEEWR) VEYLDF, EYLF, MTOP


Create date: June 2006Reviewed: Dec 2007, May 2010, April 2012, April 2013, June 2016Next Review date: July 2018

Oral Hygiene Policy




Family Day Care


Evidence of link to: NQS: 2.1,2.1.1,2.1.3, 2.2.1

Policy Statement

Oral health is essential for the overall health and wellbeing of children. Oral diseases can negatively affect individuals through pain, discomfort, and impacts on general health and quality of life. The main oral health condition experienced by children is tooth decay. Tooth decay is Australia’s most prevalent health problem despite being almost entirely preventable.

RationaleTo promote good dental health behaviour, to help reduce the prevalence of dental caries (tooth decay) in children and to facilitate the prevention and management of dental trauma (accidents) for all children in Family Day Care.Staff & Contract Educators understand the importance of oral health and hygiene being incorporated into the program and act as role models in supporting children and families.FDC works in partnership with local health professionals and other organisations to support oral health promotion.


The Coordination Unit will Promote healthy eating and oral health to parents, children, staff and Contract Educators

through learning, policies, creating a safe and healthy physical and social environment and developing community links and partnerships

Actively seek, maintain and provide parents, staff and Contract Educators with current oral hygiene resources, through the enrolment process, handouts, promotions, social and electronic media and newsletters, including translated materials if required

Support Contract Educators and staff to access resources, tools and professional learning to enhance their knowledge and capacity to promote healthy eating and oral health

Involve Contract Educators, families, children and staff as key partners in guiding the development, implementation and review of this policy

Provide healthy food options at FDC service meetings, professional learning sessions and events

Endorse the Victorian Prevention and Health Promotion Achievement Program

The Contract Educators will Encourage children to make healthy food and drink choices. Offer only water as the preferred

drink option and ensure safe drinking water is available at all times. Encourage children who are old enough to rinse their mouth out with water after each meal or to brush their teeth

Support and supervise children when brushing their teeth Not put Infants and young children to bed with a bottle of milk, juice or any sweet liquid Encourage parents to provide healthy food options such as vegetables, whole fruits, cheese

and yoghurts etc in line with Nutrition Policy. Report to families any signs they notice of tooth cavities or visible decay, gum swelling, mouth

infection or pain or discomfort experienced by children when eating or chewing Report any incident, injury or accident pertaining to a child’s gums or teeth Discuss good dental hygiene/practices with children as part of their daily program Model healthy eating habits when eating with the children during meal and snack times.


Family Day Care Provide children with adequate time to eat their food in suitable and inviting eating spaces,

which encourage social interaction Respect the cultural diversity of families through recognising and valuing cultural and

traditional beliefs about food and oral health Not put any substance on to a child’s dummy Complete a parent authorization to administer medication for dental gels. Embed healthy

eating and oral health into their curriculum as recommended in the NQS, The EYLF , VEYLF and Australian Government Guidelines

Ensure that children have the opportunity to engage in regular food related activities, such as growing, cooking and eating foods which are culturally appropriate and varied

Families Will: Provide healthy food choices for their children in care Promote good dental hygiene practices with their children

Dental Injury Action Plan

Toothache / Gum BleedingFamilies will be encouraged to seek dental assistance as soon as possible

Any injury, please refer to policy 39 First Aid Administration


Create date: July 2013Reviewed: Jan 2015; Next Review date: July 2017
