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Transformation AgendaDiscussion

Jennifer James

Executive Office of Labor and Workforce Development

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+Concept

Scalable, computer-based learning system to supplementbasic skills for low-skilled individuals aligned with job competencies

Improve job matching

Shared tools across Adult Education, Career Centers, Community Colleges

Jobs For the Future Report: ACT System (5 Integrated Tools)

http://www.act.org/workforce/workreadiness.html

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+Components

1. Job Analysis & Profiler – Analyzes a job (at an

employer) and identifies target scores for an occupation

2. Assessment. WorkKeys – This is a test.

3. Learning Tool (CareerReady101) – Self-paced,

adaptive, on-line remediation system for unlimited # of

users

4. Credential. National Career Readiness Certificate Plus

–documents skill levels

5. Research and Diagnostics

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+1. Job Analysis

Job Analysis & Profiler – Analyzes a job (at an employer) and identifies target scores for an occupation

Focus group process to gather job task and WorkKeys skill information from job incumbents

Provides a report with a customized task list and skill levels related to specific work examples

Occupational profile database – 19,000+ occupational titles Week long training for Job Profiler

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+2. Assessment

WorkKeys – This is a test. It is computer-based and identifies an individual’s score levels in:

1.Applied Math2.Reading for Information3.Reading to Locate Information4.Talent: A personality index using 165 assessment items

in a survey asking for a range of “agree” or “disagree” statements analyzed by an algorithm that ranks a person’s attributes against a normative sample. Work Discipline – productivity, dependability Teamwork – tolerance, communication, attitude Customer Service Orientation – interpersonal skills,

perseverance Managerial Potential – persuasion, enthusiasm, problem

solving

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+Assessment Samples: Level 4

Applied MathematicsOver the last 5 days, you made the following numbers of

sales calls: 8, 7, 9, 5, and 7. On the average, how many calls did you make each day?   5.8   7.0   7.2   9.0 36.0

Why this is a Level 4 item: There is more than one step of logic and calculation. Examinees must divide using positive numbers. Examinees must figure out averages.

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+AssessmentSamples: Level 4

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Locating Information

You must sort clothes in a dry cleaning establishment according to the customer's instructions. According to the form shown, how should this customer's shirt be treated?

Dryclean it, add light starch, and fold it.

Dryclean it, add light starch, and place it on a hanger.

Launder it with no starch and place it on a hanger.

Launder it with light starch and place it on a hanger.

Launder it with medium starch and fold it.

+3. Learning ToolCareerReady101 – Self-paced, adaptive, on-line remediation system for unlimited # of users

Pre-tests for Reading, Applied Math and Locating Information Lessons for Reading, Applied Math and Locating Information Career Exploration Tool Resume & Portfolio Tool Financial Literacy Lesson

On-line or Instructor-lead (Best used as “blended learning” model) Assigned Lessons (from “instructor” or learning coach)

Lessons customized to career field to increase literacy and numeracy

Diagnostic Data – for student and teacher

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+4. Credential

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National Career Readiness Certificate Plus – credential to document skill levels

• Proctored test, timed

• Bronze, Silver, Gold, Platinum Levels

• Star rating on “Talent”

• Employer recognition is critical – build “brand” overtime

+5. Research and Analytics Career Ready 101 – data tracking system, diagnostics, at

individual or “administrator” levels to analyze learning progress

National Career Readiness Certificate – credentialing patterns (NCRC data system)

Job Profiles – national and local

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+ExamplesIntegrated Career Pathways, Basic Skills (and ESOL):

Align with Industry Skills – Develop industry “on ramps” or incumbent worker skills to meet baseline criteria for industry training (Sector Grants)

Integrate with ESOL (Rosetta Stone)

Accelerate Learning Reinforce Classroom Work (Blended Learning) Outside Online Homework Integrate with ESOL (Rosetta Stone)

Career Goals Job seekers assess basic skills for job openings or career goals – Career Ready 101 to reach

goals

Training Program or Community College Pre-Enrollment At a OSCC, ABE Organization or Community College

New Bedford Career Center triages job seekers with tool to prepare for training

Job Placement Match job seeker competencies with required occupational competencies Encourage job seekers to see full range of potential

Employer Matching Address employer demand for basic skills (NH) One Stop Career Center can articulate a candidates skill set by occupational profile for an

employer

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+Current Practice and UseNationally:

About 40 States / major regions within these states, use the NCRC

About 3,000,000 NCRCs have been issued nationally

In New England: CT, VT and NH college systems use WorkKeys/NCRC.

In VT ABE is also involved RI is gearing up

In Massachusetts: Berkshire, Holyoke, Middlesex Community College Greater New Bedford & North Shore Career Center-

Lynn & Salem Community Organizations

IMPACT Employment Services for Homeless (Pine Street) Notre Dame Adult Education Center Urban League of Eastern Massachusetts

South Middlesex Opportunity Council Berkshire County Sheriff's Office

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+Massachusetts Model

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+GROUND WORK Research on tools and potential model for MA - DONE

Commitment of resources from state partners ($600K) for technology toolsand licensing - DONE

IN PROGRESS: Memorandum of Understanding with funding partners to buy tools.

Application for new resources (TBF) to support implementation and cross-system capacity - DONE

Early stages of field engagement across systems and state (outreach to field organizations more broadly). MORE TO DO!

Operational Rollout - Formation of a new Career Readiness Committee of MWIB

Guide implementation across Career Centers, Community Colleges, ABE system (builds customer flows and system connections)

Employer Outreach

“Stand up” new tools at partner organization, build “learning labs”

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This workforce solution is 100% funded by a grant awarded by the U.S. Department of Labor, Employment and Training Administration, TAACCCT grant agreement # TC-22505-11-60-A-25.The solution was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership. Massachusetts Community Colleges are equal opportunity employers. Adaptive equipment available upon request for persons with disabilities. This work is licensed under a Creative Commons Attribution 3.0 Unported License CCBY3.0 http://creativecommons.org/licenses/by/3.0

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