© the 2112 strategy group, llc, 2012 no unauthorized republication or distribution sizing up...

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© The 2112 Strategy Group, LLC, 2012 No unauthorized republication or distribution Sizing Up Channel Business Acumen Lawrence M. Walsh October 2012

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© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Sizing Up Channel Business Acumen

Lawrence M. WalshOctober 2012

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

No, his mind is not for rent;

To any god or government. Always hopeful, yet discontent,

He knows changes aren't permanent,

But change is.

Tom Sawyer, Moving Pictures, 1981

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

State of the Channel is Change

• Hardware and software sales declining• Commoditization is accelerating• Entering the Post-PC era• Cloud, cloud, cloud• Mobility is everywhere• Big Data is a big deal• Rethinking value expectations, delivery• New, evolving business models• Time to reinvent the partnership model

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

New Opportunities

• General IT spending continues to increase – will top $3.2 trillion in 2013

• Businesses investing in business applications, communications, social collaboration and mobility

• Services is the medium in which technology is delivered and consumed

• Market opening wide for advanced capabilities

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Things to Think About

• Independent Profitability• Relevancy to Customers• Value in 30 Seconds• Achieving Sales Excellence• Evolutionary Roadmap• Product Development • Brand Awareness & Value• True Technology Partners

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Growth is Not a Choice,But it Ain’t Easy

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Yes; 74.7%

Don't Know

; 1.2%

No; 24.1%

Does your company have a long-term goal for the next 3 to 5

years?

Long-Term Growth Ambitions

Retire

Shut down

IPO

Sell to Private Party

Spinoff Divisions

Other

Acquisition by a larger company

Steady, organic growth

Organic growth faster than market

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%

Long-Term Growth Goals

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Financing Growth (Investments)

Self-funded/ca

sh flow

Bank line of c

redit

Distrib

ution credit

Private financin

g

Personal in

vestments

VC/Priv

ate equity

Angel Investm

ents

Grants and lo

ans

Credit card

sOther

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

Yes

No

Is your company investing in growth?

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Financing Ops vs. Growth

Self-funded/ca

sh flow

Bank line of c

redit

Distrib

ution credit

Private financin

g

Personal in

vestments

VC/Priv

ate equity

Angel Investm

ents

Grants and lo

ans

Credit card

sOther

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

Operations Growth

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Start-ing

Sales

Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10

$1,000,000

$11,000,000

$21,000,000

$31,000,000

$41,000,000

$51,000,000

$61,000,000

50%

25%

15%

10%

5%

Comparative Growth Curves

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Actual vs. Acceptable Growth Rates

Less than 5 percent

6 to 10 percent

11 to 15 percent

16 to 25 percent

26 to 50 percent

51 to 100 percent

101 to 150 percent

151 to 200 percent

Greater than 200 percent

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0%

Acceptable Actual

No; 44.6%

Don't Know; 2.4%

Yes; 53.0%

Does your company have a formal growth strategy?

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Channel Actual Growth Trends

Start-ing

Sales

Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10

$-

$5,000,000

$10,000,000

$15,000,000

$20,000,000

$25,000,000

Above Average (36.6%)

Channel Average (20.17%)

Moderate (10.7%)

Low (4%)

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Sales is Paramount

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Cloud & Service Model Stresses

Sales

Technology Partnerships

Service Business

Sales

Technology Partnerships

Service Business

Conventional Services ModelFuture Services Model

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Radical Fundamentals

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Set Goals

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Yes; 74.7%

No; 24.1%

Does your company have a long-term goal for the next 3 to 5

years?

Long-Term Growth Ambitions

Retire

Shut down

IPO

Sell to Private Party

Spinoff Divisions

Other

Acquisition by a larger company

Steady, organic growth

Organic growth faster than market

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%

Long-Term Growth Goals

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Plan Ahead

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Planning For Growth

Yes69%

No18%

Don't Know13%

Should a company like yours have a formal growth strategy?

No; 44.6%Yes;

53.0%

Does your company have a formal growth strategy?

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Business Instrument Gaps

No Business Plan

No Sales Plan

No Quarterly Business Reviews

No Strategic Plan/Goal

No Annual Business Review

No Formal Organization

No Business Development Plan

0% 10% 20% 30% 40% 50% 60% 70%

More than 2/3 of the channel lack basic business instruments for guiding operations and strategic development

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Invest

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Growth Investments

Other

Developing independent products

Increasing reselling of products

Developing hosted services

Branded products made with vendor components

Partnering with SaaS providers

Partnering with hosting proivders

Partnering with service providers

Services with vendor products as components

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0%

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Measure (Often)

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Minimum Review Period

Review of Strategic Plans

Haven’t reviewed in more than a year

Weekly

Annually

As part of strategic reviews

Biannually (every six months)

As needed

Monthly

Quarterly

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0%

Half of the channel is not re-viewing their business perfor-mance against goals/plans on a regular basis

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Adjust

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Plan Again

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Wash, Rinse, Repeat

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Radical Fundamentals

Assess

Goals

Plan

Invest

Measure

Adjust

• Recognition• Commitment• Risk Acceptance• Execution• Assignment/

Responsibility• Accountability• Rewards & Penalties• Continual Change

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Think Forward • Research, Analyze, Understand• Have a Vision & Value• Set Goals

– Financial– Performance– Development

• Plan, Plan and Plan• Create, Not Just Resell• Market: Shout It Loud & Proud• Don’t Fear Competition• Collaborate and Partner• Don’t Stop;

Don’t Get Discouraged

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

From the point of ignitionTo the final driveThe point of a journeyIs not to arriveAnything can happen...

Prime MoverHold Your Fire, 1987

© The 2112 Strategy Group, LLC, 2012No unauthorized republication or distribution

Larry [email protected]

Blog

www.channelnomics.com

Twitter/Facebook:@lmwalsh2112@Channelnomics@the2112group