>>

ScanBay II Application Training

Version: 6.40 December 2006

>>

Back ground information› Two systems in use

– DSS, three versions for:• US / Canada dealer channel• UK dealer channel• Australian dealer channel

– ScanBay II:• Used for all distributors• Germany / Austria• Snap-on Benelux dealer channel• Some other tools divisions as Eurotools, Japan and Mexico

>>

ScanBay II Principles› ScanBay II is a medium that gives the possibilities to

purchase the latest software for the Scanner anywhere at any time.

>>

ScanBay II Concept › Web based

› ScanBay II Software application on PC

› ScanBay Interface to program the cartridges

>>

ScanBay II Web Server› Latest ScanBay II application including:

– USB ScanBay drivers– System files for Cartridges

• Master.ini (Euro, US and Australian)– Menu structure– All available modules (P/N and Description)

› Latest software modules – VCS (Vehicle Communication Software)– TS (Trouble Shooter)

>>

ScanBay II Web Server› Invoice interface

– The web sends the following info to the AS 400 for invoicing:

• Customer account no• ScanBay User ID• Part Numbers• Net Prices

› Sends confirmation Email of each purchase

>>

ScanBay II Web Server› Databases

– Pricing database– Product database

• Bundles and other configurations all have a P/N that is invoiced– Users

• Discount, user ID, Password, Business unit, etc.– Cartridge

• Licensed modules and demo status– Sales history

>>

ScanBay II Web Server› Business units

– Each user is linked to a business unit in the – Each user is linked to a Kings Lynn Account number

› Each business unit has:– His own products / bundles– His own pricing

>>

ScanBay II Software:The ScanBay II application software comes on a CD for

initial installation, all updates, ScanBay II application and Software modules for VCS and TS are automatically available via the internet.

› All the software is installed on the C drive in the program folder including the Downloaded Software modules.

>>

ScanBay II software: › Instantaneous updates via internet for:

– ScanBay II Program– VCS / TS modules

› Multiply users on one Kings Lynn account number

› Convenient billing:– Customer order number reference– Price confirmation– Email confirmation of order

› Flexible Pricing structure

>>

ScanBay Hardware› ScanBay hardware is the module that can program

the Scanner cartridges (EMB, PVCI and TSI) and is connected to a PC via the USB interface – EAK0253B31A SCANBAY USB KIT

The installation CD has to be ordered separately:

3-1332H10K1 ScanBay II CD V8.1

>>

ScanBay II Capabilities› Programs VCS modules to PVCI and EMB cartridges

› Enable / disable VCS modules on preloaded PVCI cartridges

› Program TS modules on to a TSI and EMB Cartridge

› ScanBay II application software is available in English, Spanish and German language

>>

Hardware Recognition› ScanBay II will automatically recognize hardware

(PVCI/TSI/EMB) and the software modules that are available for these cartridges.

– EMB cartridge with EMB VCS and TS modules– PVCI cartridge with PVCI VCS modules– TSI cartridge with TSI TS modules

>>

The EMB was available in 32 Mb, 128 Mb and 256 Mb

PVCI / TSI Size› The size of the:*

– PVCI is 512 Mb, 64 slots– TSI is 384 Mb, 48 slots

Mb is Mega bitsMB is Mega Bytes

*There are no smaller sizes available as with the EMB4 MB 16 MB 32 MB

64 MB

48 MB

1 MB = 8 Mb

>>

PVCI / TSI Serial numbers› Each cartridge has a S/N on the outside of the

cartridge.

› But ScanBay II works with a internal electronic ID

› For TSI

› For PVCI

>>

PVCI ALL MAKES PRELOADED› “Empty” PVCI’s are available from the factory pre-

programmed with all modules,in a single language

› These modules are disabled. So they are not visible in the Scanner.*

› These PVCI’s are used for the repair procedure

*When no module is activated on the PVCI the scanner gives error “ini file missing or corrupt!”

>>

ScanBay II system requirements› Windows 1998, 2000 or XP

› CD-ROM and USB port

› Internet explore 5 or higher

› Minimum 250 Mb hard drive space

› Internet connection from starting the program until purchasing the software.

>>

USB ScanBay Installation› First install the software.

› After the software installation is completed the USB ScanBay can be connected to the PC.

› Ignore the Windows message new hardware found!

>>

ScanBay II installation› See also operators manual

› The CD is autorun– If not start setup.exe on CD-ROM

1. It will first install Microsoft.net.(This program runs in the background)

2. ScanBay II software installation.

>>

ScanBay II installation

› Always log on as an administrator!– Other ways it gives problems

when logging on as an other user.

>>

First start up 1

› Activation code a standard code:– D72J-DS92-VBG2

>>

First start up 2› User ID is locked to Kings Lynn

account no.– Each purchase is registered in

ScanBay II database with user ID– User ID is on invoice

– Email address will be used for order confirmation E-mail.

– You can add 2 Email address. The should be separated by ; for example:

abc@help.com;xyz@test.com

>>

ScanBay II administrator› Has access to the ScanBay II Data bases on the web.

› For user accounts administration:– User ID’s with password.

› Demo cartridge registration

› Order history.

› Use:

scanbay@sun-diagnostics.com

>>

First start up 3

› Leave proxy server always off, only in a very view cases it is necessary. Can always be changed later in the settings.

>>

Start-Up› Always make sure you have internet connection

› See separate document for Proxi server users

› First thing ScanBay II is checking is Business unit the user belongs too and status (Release or Beta).

>>

ScanBay II software updates

› During each time running ScanBay II the program looks for new ScanBay II application software on the internet.

An update could be mandatory.

>>

ScanBay II info update

› During the second stage of ScanBay II start up it is downloading information from the internet needed to run ScanBay II correctly.

>>

ScanBay II main screen› Available Bundles / modules› Cartridge contents› Web pages› Four buttons to run the

complete program.– Make purchase– Program Cartridge– Home key for web pages– Toolbox / options

› Advised Street price indication

>>

Toolbox / options› When no cartridge is in ScanBay II then some menu points are not

selectable.› User manual:

– PDF file from the operators manual • Not updated with latest changes see for this separate released Service Bulletins

› Cartridge details list.

>>

Toolbox / options› Register new purchase is not used only when an not known

cartridge is added. (See next slight)

› Enter a new license key, (Not used) in this a license key can be entered that is given by the administrator in case of no internet connection.

>>

Unrecognized cartridge› When inserting an Cartridge

a pop up screen “Unrecognised Cartridge” comes up then it is never been registered ScanBay II.

– Don’t fill something in and press continue, the cartridge will be added into the ScanBay II database.

– When there was software modules loaded on the cartridge they will not be known in the ScanBay II database.

– See Service Bulletin 1079 for more details

>>

Toolbox / options› Update Cartridge system files

– This menu is to do a manual update of the cartridge system files.• This is automatically done:

– when inserting a cartridge is this feature is switched on in the options. (Don’t use this option to save time.)

– done during programming a PVCI for the modules that are updated!– done after formatting a Cartridge

>>

Toolbox / options› This menu option enables you to format a cartridge. › This option should only be used when you want to

remove unrecognised modules from the cartridge or when the cartridge is not working correctly inside the Scanner.

>>

Toolbox / options› About screen shows you the versions of the ScanBay II

software installed on your PC

>>

Toolbox / options› In the Option screens you can change the ScanBay

configuration.› In the first tap the user details can be changed

>>

Toolbox / options› In the Application settings you can change:

– Pages to be skipped can be set– Languages to show in module available window

>>

New Settings After Upgrade› Network Settings

– Don’t use› Language Settings

– Select the preferred ScanBay II application language

› Programmer Settings– Not used anymore

› Always Apply First And Then Ok.

>>

Available bundles / Modules› There are two taps:

– Bundles– Individual modules

› Default you see the latest versions.

› You can also select all versions

>>

Available bundles / Modules› Dark Green are the VCS

Bundles / Modules› Light Green are the TS

Bundles / Modules

› Shopping trolley:– Ghosted if no modules are

selected for purchasing

>>

Available bundles / Modules› Language flag

› Availability– Hard drive– Internet

› Licensed (yes / no)

› Slots required

>>

Web Database› What is licensed on a cartridge is info from the Web

database• ScanBay II doesn’t look to what is on the cartridge.• So Upgrades Updates info is done via Web database• When data is lost then ScanBay II doesn’t know it anymore.

– Factory synchronisation– Lost data from repair centre

• See SB-1079

>>

Bundles: › A method of selecting and programming multiple modules at

one time is done via the Bundles. › The Bundles tap shows the available bundles. It is the default

page shown at start-up.– The Modules tab is the page where the individual modules are

displayed.

› The purchase criteria for Bundles are the same as for modules and the Bundle will take into account purchased licenses for each individual module.

>>

Bundles / Modules› The particular Bundles / Modules that are displayed depend

on business unit settings on the ScanBay II Web server and language settings within ScanBay II application.

>>

Available modules› Trouble Shooters, US and

Australian Modules are only available via Bundles so they will not be displayed as individual modules.

>>

Split Modules› Some of the brands are split in model year

coverage for example Mercedes:– 1990 - 2003– 2004 - 2005

This is done because of different program languages. The old model years are programmed in the an old language (Legacy) and the new 2004 - 2005

model years are programmed in a new language (VAT) which will be used in the future. Old modules will be moved to the new programming language

so that they will be one file for each brand in the future.

>>

Split Modules› ScanBay II Application recognizes these brands and

handles them accordingly:– Includes the lower version automatically by new purchases– Updates the lower version by upgrading to the new version

if applicable– Programs both versions– Purchases of upgrades and new split modules are seen as

one module.

>>

Split Modules› You can recognize these

new split modules in the ScanBay II application on the orange colour of these modules.

>>

Split Modules› In the confirmation Email the lower versions that are

included are mentioned as included.ScanBay II Transaction Details:

Customer Order Number: 000000000002278Account Number: 777777User ID: arnoldComment: Test12 Cartridge ID: 00000000ED160105183A1657190104EDProduct Description: X2 VCS S/W LICENSE Module Part Number: 3-60527G10B0 Includes Module Part Number: 3-43527F20B0 Module Part Number: 3-58527E10B0 Includes Module Part Number: 3-41527D50B0End of mail.

>>

TSI programming› TSI programming :

– When programming a TSI you have to read and understand the following warning:

In order for a TSI Troubleshooter module to operate correctly , a corresponding VCS(vehicle communication software)

module (of the same language) is required.

>>

TSI programming

>>

TSI programming› Corresponding means:

– Same language– Same brand– And the VCS version must be equal or higher in version as

the TS version

>>

Cartridge contents window› Memory slot status

› Shows direct if new modules are available

› Programming button:– Ghosted when there is nothing to program

› The displayed order doesn’t reflect the order on the cartridge, it is displayed in Alfa numeric order. See cartridge details list in the tools menu for more info.

>>

memory status bar› It is always the same length,

the light green bar gives the percentage that is used

› When adding more modules than that can fit at the end of the bar there will be a flashing white spot.

>>

non-activated modules› non-activated modules are

visible in grey. › These modules can be

moved from the cartridge in the same way you add modules to the cartridge. By selecting the grey non-activated modules in the cartridge contents window and move them to the left with the left arrow.

>>

Other Cartridge Details Screen Statuses

› ScanBay not connected › Insert cartridge

>>

› Module info pages

› Business info page:– Administrator can give info and

links to ScanBay users

Web pages

› Home Button:– To get back to Business info

page.

>>

New / Upgrade / Update› ScanBay II can recognize the difference:› New:

– An new sales is when a module is never purchased before for this Cartridge. New price will be charged

› Upgrade:– An Upgrade is when we have added new models or

systems. The version numbers changes according to the whole number before the decimal point. E.g. 5.2 to 6.1. Upgrade price will be charged.

>>

New / Upgrade / Update› Update:An Update is software in which we repaired bugs. The version is

recognizable by a change of version number after the decimal point. E.g. 5.5 to 5.6. With this new SCANBAY II™ software this is free of charge.

Note: US versions number are different and are these rules not applicable

>>

Pricing› ScanBay II has flexible price structures. Pricing can be

defined by business unit and the system has been configured to offer attractive prices when purchasing or upgrading to product bundles.

› A number of “price points” have been set up, so if the

customer is ordering 3 makes, 5 makes or All Makes, they will get more attractive pricing than if they were ordering singles. The greatest value price is the All Makes Bundle. An upgrade price will be offered even if just one module exists on the cartridge.

>>

Inserting a Cartridge› ScanBay II will check the cartridge details in the

ScanBay II server on.– Demo status– Licensed modules

› Eventually Available pop up screens– Not recognised Cartridge– Invalid cartridge

>>

Recognition of corrupted PVCI’s› A PVCI can be corrupted if it is removed from the ScanBay

programmer during programming.

› A PVCI can also be corrupted in the Scanner itself. When a PVCI is corrupted it seems as if the PVCI is empty and it has a different, wrong Electronic ID. We have now devolved a system that recognizes corrupted PVCI’s. This system will prevent you from buying licenses and carrying out any further programming.

› The warning you get is:

>>

Recognition of corrupted PVCI’s› In some cases you can repair a corrupted PVCI in ScanBay II. Select

“Update Cartridge System Files” from the toolbox menu. After updating these files you must remove the PVCI from the ScanBay programmer and reinsert it again. Wait long enough that ScanBay II can recognise that you removed the PVCI. When it is repaired ScanBay II will now recognise the cartridge again. It could be that all modules are deactivated, grey. If this is the case, they need to be reprogrammed. The licences should still be there for this PVCI.

› If this procedure does not work, then the cartridge needs to be repaired in our repair centre. See Service Bulletin SB 1086 for detailed information about this repair procedure.

>>

Purchasing Wizard› The total advised street

price (For distributors the IS list price) is shown on the main screen. This is updated automatically each time when changing the configuration on the screen by selecting modules for programming. The advised street price is based on particular business unit set-ups and it differentiates between New Buys and Upgrade prices.

>>

Purchasing Wizard

› Continue shopping, if you want to make changes to the selected modules

› Go to check out, guides you through the purchase wizard

330,00 €

>>

Purchasing Wizard

Before confirming the purchase you can check the invoice and add your order number / Customer reference.*

*only use ascii characters, others as ß, ü, ä etc. will be replaced by under scores "_"

330,00 €

>>

Confirmation Email› Customer order

number

› Cartridge ID

› Date of purchase

› Advised street price per product and total

› Purchased products including description and modules

>>

Invoice

Sun Diagnostics IES * Oldmedow Road * Kings Lynn * PE30 4JW * Telephone +44 (0)1553 697234/697264/697287 * Fax +44 (0)1553 697254

INVOICE

PART NUMBER DESCRIPTION ORDERED BACKORDER NET AMOUNT UNITPRICE

QUANTITYDESPATCHED

User ID: ArnoldEESP901A01 X1 VCS S/W DOWNLOAD 1 1 0 200.00 200.00EESP902A01 X1 VCS S/W UPGRADE DOWNLOAD 1 1 0 130.00 130.00

INVOICE No: 53****ACCOUNT No: 777777SNAP-ON ORDER No: 51***CUSTOMER ORDER No: AV1378020000494

INVOICE DELIVER TO: TO:

DATE: 02/01/04PAGE No: 1SALESMAN No: 19999DELIVERY DATE 02/01/04

>>

Programming preparation› Move them to the

cartridge by:› Selecting the arrow› Drag and drop

› Select programming

330,00 €

>>

Programming wizard

>>

US Domestic and Asian VCS and TS Bundles› You can now upgrade cartridge’s that contain US

software. This depends on the business unit settings on ScanBay II server.

› Please note: Individual modules cannot be programmed: only a full bundle can be installed.

Note:

› Snap-on Diagnostics does not support a mixture of European, US or Australian software modules on one PVCI. A warning message will be displayed if different types of modules are mixed. Snap-on will not provide support for PVCIs that contain mixed modules.

>>

US Domestic and Asian VCS and TS Bundles

Note:

› If you have older cartridges that have mixed modules on them, you should split them into different cartridges and format this cartridge before continuing.

>>

WORK-AROUND› PVCI’s or TSI’s that contain a black/red label will

not be recognised by ScanBay II. To solve this problem see SB 1079 on how to add it to the ScanBay II database and to get an upgrade price invoiced instead of a new buy.

› Further there will be some unknown modules. To remove them you have to format the cartridge as descript before. Do this only after you saved the cartridge details text file to be able to get an upgrade price!

>>

Australian Asian VCS Bundle› You can now upgrade cartridge’s that contain

Australian Asian software. This depends on the business unit settings on ScanBay II server.

› Please note: Individual modules cannot be programmed: only a full bundle can be installed.

>>

PVCI Defrag› A PVCI Defrag will take automatically place in the Scanner the first time

after it is programmed in ScanBay II. This can take up to 5 minutes. The defrag will start automatically when:– A legacy module (i.e. EOBD or AFL) is selected for the first time. – After a vehicle is selected in a VAT module. A VAT module shown in

orange in ScanBay II.› During defrag, it looks that the scanner is locked. There fore we advise

that you do this before delivering the PVCI to the customer. Note:› After programming a cartridge, please check that the cartridge contains the software that is

programmed on it by removing it from the ScanBay programmer and re-inserting it. You should also test it in a Scanner.

>>

User Notes 1› Never remove the Cartridge when the LED on the

ScanBay is on.– This can hang-up the ScanBay application– When inserting a cartridge it can take a few seconds*,

depending on the internet connections to the ScanBay server.

*sometimes this can take longer then a view seconds up to 2 minutes.

>>

User Notes 2› When programming a PVCI it will always mention slot

1.

>>

User Notes 3› When purchasing new modules only select the latest

version of each brand / language. When selecting two versions of the same brand / language booth will be charged.

3X new will be invoiced OK

>>

Demo Cartridges› With ScanBay II we can register Demo EMB, PVCI,

TSI Cartridges

› Everything will be the same as normal in ScanBay II but purchases will not be invoiced.

>>

Demo Cartridge rules› Demo EMB, PVCI, TSI Cartridge’s must not be sold› Demo cartridge must marked as Demo› Demo Cartridges need to be set up in the database

by the ScanBay administrator.› The ScanBay administrator will evaluate the request

and inform you with the out come:– Accepted– Not accepted

>>

Demo Cartridge request› When you request to set-up a Demo EMB, PVCI or

TSI Cartridge you should give the following info by Email scanbay@sun-diagnostics.com:– Electronic ID of EMB, PVCI, TSI cartridge– Hardware S/N of EMB, PVCI, TSI cartridge– Distributor / Subsidiary name – Salesman / demonstrator name that is using the EMB,

PVCI, TSI Cartridge

*PVCI ID is 32 + 2 characters

>>

Tips for Mobile use› Use GPRS / UMTS (G3) on data transport is charged

› Load at home the large files as– ScanBay application program updates 1.8 Mb– New software modules VCS 0,5 Mb TS max 3 Mb

› Each time starting up ScanBay II 310 Kb is downloaded

>>

ScanBay II Website› See for more info:

http://www.sun-diagnostics.com/ScanBay