新老 qc 七大手法
DESCRIPTION
新老 QC 七大手法. 前 言. 当前企业应 具 备 质量 意 识 、 问题意识 、危机 意识 、改善意 识 , 寻 求自身工作的改善方法,在管理上 应 用 统计 技 术 的方法和 观 念,在全 员 努力之下 来满 足 顾 客要求和社 会 要求。 在 上述企业活动过程 中应采用一些相应的 统计 方法,即我 们 常 讲 的 “ QC 七大手法 ” 和 “ 新 QC 七大手法 ” 。. 主 要 内 容. 第一章 实施 QC 手法的方法 第二章 老 QC 七大手法简介 第 三 章 老 QC 七 大 手 法 详 述 第四章 新 QC 七大手法概述 第五章 新 QC 手法详述 - PowerPoint PPT PresentationTRANSCRIPT
-
**QC
-
**
QCQC
-
** QC QC QC QC QC QC
-
** QC
-
** 1938(Dr.Alex.F.Osborn)
-
**
-
**PASSPASS
-
** A30 B C D E
-
** A B C400 D E
-
** 1) 2) 3) 4) 5) 6) 7) 8) 9) 10)
-
** 44%
-
** 5W1H 4M1E 3 ECRS 12
-
**5W1H1.Who()2.When()3.Where()4.What()5.Why()6.How()
-
**4M1E1.Man()2.Machine()3.Material()4.Method()5.Environment()
-
**31.2.3.
-
**ECRS1. EElimination() 2. CCombination() 3. RRearrange() 4. SSimplification()
-
**121.2.3.4.5.6.7.8.9.10.11.12.
-
**
-
** XX XX
-
** 1. 2. 3. 4.
-
**
A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.
-
**1.2.3.4.5.
-
**=1.3
-
**(Technical) (Functional)
-
**
-
**
-
** QCQC()()
-
** QCQC
-
** QC
-
**.
-
**1.a.b.c.d.
-
** 1
-
** 2.a.b.c.d.
-
** 2
2007124
XXX TKA
1001
XXX
:4200() IPQC
30
18
40
8
11
107
-
**
Sheet1
XXX2007.07.5
XXX
20071-6
123456
2242583563533322231746
2402562832722452411537
151165178168144107913
758090948272493
141827231632130
7047779349108196754819
Sheet2
Sheet3
-
**
(Pareto)
-
**()
-
** 1:
2:
-
** : :0765-9 :XX
65
6
7
8
9
57
34
14
28
13
3
17
4
-
** 3:
%
%
%
1
57
3.93
57
33.5
33.5
2
34
2.34
91
20.0
53.5
3
28
1.93
119
16.5
70.0
4
17
1.17
136
10.0
80.0
5
14
0.97
150
8.2
88.2
6
13
0.90
163
7.6
95.8
7
7
0.48
170
4.2
100.0
1450
-
** 4:
-
** 5:
-
** 6: 100%90%80%70%60%50%40%30%20%10%
-
** 7:()()()
-
**
-
** 200512000
5000
3000
2000
1000
500
500
-
**
Sheet1
%%
15000500041.6741.67
2300080002566.67
320001000016.6783.34
41000110008.3391.67
5500115004.1795.84
6 500120004.17100
12000
:2006.01.03 :XX
Sheet2
Sheet3
Sheet1
12000100%
11000
10000
900075%
8000
7000
600050%
5000
4000
300025%
2000
1000
00
41.67%
66..67%
83.34%
91.67%
95.84%
Sheet2
Sheet3
-
**
-
**
-
** 1
-
** 2
-
** 14-1022~3
-
**
-
** 3()4120-305
-
** 657
-
**
-
**
-
**()
-
**
-
**
-
** xyxyy=a+bx(b)xy(a)(b)xyxy(c)xy
-
** (d)xyxy(e)xyy=a+bx(b)yxxy(f)xyxy
-
**rrr-1r1r
-
**r
-
**
nx ny x y xy
-
** 30
-
**
()
20
21
22
23
24
25
26
27
29
(min)
256
264
263
264
264
262
262
260
258
()
30
31
32
33
34
35
36
37
39
(min)
258
256
256
254
252
252
250
240
235
-
**Excel()Intercept =a=170.1 Slope(Linearity)=b=-0.55Goodness of Fit=r2=0.699by=a+bx
-
**
1
256
264
263
264
264
262
262
260
258
258
256
256
254
252
252
250
240
235
Sheet1
202122232425262728293031323334353637
256264263264264262262260258258256256254252252250240235
Sheet1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Sheet2
Sheet3
-
**
-
**
-
** 1
-
2,,,100ABC:A,C,B,A,C ABCB7
-
** 3. XX A B C 10000 105009800 % 0.3 0.4 0.2
-
** 1 2 3 4 5
-
** ,,: ()(AB)
-
**n=50f=19 p =38%AB
-
** 1
2
()
()
6
13
0.32
3
9
0.25
10
9
0.53
19
31
0.38
()
()
A
9
14
0.39
B
10
17
0.37
19
31
0.38
-
**B
-
**
-
**
-
**
-
** 510
-
**
-
**
-
** ::
-
**
-
**
-
** 150
:130160mm60 138 142 148 145 140 141 139 140 141 138 138 139 144 138 139 136 137 137 131 127 138 137 137 133 140 130 136 128 138 132 145 141 135 131 136 131 134 136 137 133 134 132 135 134 132 134 121 129 137 132 130 135 135 134 136 131 131 139 136 135
-
** 2(L)(S)
EX: NO.1 NO.2 NO.3 NO.4 NO.5 NO.6138 142 148 145 140 141139 140 141 138 138 139144 138 139 136 137 137131 127 138 137 137 133 140 130 136 128 138 132145 141 135 131 136 131 134 136 137 133 134 132135 134 132 134 121 129137 132 130 135 135 134136 131 131 139 136 135
-
** NO.1 L1=145 S1=131 NO.2 L2=142 S2=127 NO.3 L3=148 S3=130 NO.4 L4=145 S4=128 NO.5 L5=140 S5=121 NO.6 L6=141 S6=129
L=148 S=121
-
** 3(R)(L)(S)=(R) R=148-121=274nk k=1+3.31(logn)k
-
** n=60 k=1+3.31(log60)=1+3.31(1.78)=6.897
7
5057511006101012507122501020
-
** 5(h)= h = R/k2510 h =27/7 =3.8646()= -=+= . .
-
** =121-h/2=119123 =123127 =127131 =131135 =135139 =139143 =143147 =147151
-
** 7()==(119+123)2=121 =(123+127)2=125 =(127+131)2=129 =(131+135)2=133 =(135+139)2=137 =(139+143)2=141 =(143+147)2=145 =(147+151)2=149
-
** 8.
1
2
3
4
5
6
7
8
119123
123127
127131
131135
135139
139143
143147
147151
121
125
129
133
137
141
145
149
1
1
9
16
22
7
3
1
60
-
** 9nx
-
** 252015105SL=130S=160n=60x=135.8S = n-1=4.72 119 123 127 131 135 139 143 147 151
-
** (a)
-
** /PPk
-
**
-
**
-
** 1008mm100PpPpk
99.1 96.2 100.7 103.8 103.6 105.2 93.4 99.3 103.3 96.7 97.9 94.9 94.5 97.1 97.7 93.6 98.3 98.8 100.4 98.9 99.0 98.9 104.0 99.7 99.4 98.5 105.9 102.6 107.1 98.0105.0 95.2 101.6 102.7 105.8 99.7 98.4 102.0 98.9 102.3 95.7 97.5 95.4 98.9 99.9 100.1 99.0 106.6 94.8 97.8 92.3 104.3 96.2 98.0 102.3 101.4 102.6 101.8 95.9 96.7102.1 101.0 97.2 99.3 100.4 101.7 110.4 97.3 105.7 101.5100.2 102.5 102.6 98.1 97.2 103.3 96.4 95.3 102.1 101.9106.6 104.3 103.9 100.3 100.1 101.4 99.9 96.8 94.7 102.5101.3 101.9 110.6 96.9 103.7 99.1 97.5 99.5 98.7 98.6
log100=2, S=3.526
-
** 99.1 96.2 100.7 103.8 103.6 105.2 93.4 99.3 103.3 96.7 97.9 94.9 94.5 97.1 97.7 93.6 98.3 98.8 100.4 98.9 99.0 98.9 104.0 99.7 99.4 98.5 105.9 102.6 107.1 98.0105.0 95.2 101.6 102.7 105.8 99.7 98.4 102.0 98.9 102.3 95.7 97.5 95.4 98.9 99.9 100.1 99.0 106.6 94.8 97.8 92.3 104.3 96.2 98.0 102.3 101.4 102.6 101.8 95.9 96.7102.1 101.0 97.2 99.3 100.4 101.7 110.4 97.3 105.7 101.5100.2 102.5 102.6 98.1 97.2 103.3 96.4 95.3 102.1 101.9106.6 104.3 103.9 100.3 100.1 101.4 99.9 96.8 94.7 102.5101.3 101.9 110.6 96.9 103.7 99.1 97.5 99.5 98.7 98.6
-
**R=110.6-92.3=18.3; K=1+3.32Log100=7.64(=8)H=R/K=18.3/8=3; X=100.17; S=3.526 Pp= 16/6*S=0.756 ; Ppk=0.741 (0.772 )
-
** 1924Shewhart(Statistical Quality Control)
-
**
-
**
-
**
-
** X-R X-S X-R(S)(R)Rn>1012SRX-R. X-R,(XXX-Rm (1)(2)(3)
-
** PPnc,,,,uu
-
**
3
-
** X-R
(2-5,4-5)100,XR(-=R)
-
** K()
X:(CL)=(UCL)=(LCL)=R:(CL)=(UCL)=(LCL)= ,,,
-
** ,
-
** 77()
-
** 2/31/3
-
** . , , . , .:, ; , .
-
**---3.3-2.7
123456789101112132.86 2.88 3.002.90 2.96 2.90 2.90 2.86 2.98 2.88 2.90 2.92 3.00 2.94 2.92 2.86 2.84 2.88 3.00 2.90 2.92 2.90 2.90 2.90 2.96 2.92 2.90 2.88 2.90 2.96 3.00 2.88 2.92 2.98 2.84 2.84 2.96 2.96 2.90 2.98 2.86 3.00 2.86 2.90 2.86 2.90 2.90 2.86 2.98 2.92 2.90 2.86 2.98 2.88 2.92 2.92 2.92 2.90 2.88 3.00 3.00 2.90 2.96 3.00 2.92
1415161718192021222324252.86 3.00 2.94 2.86 2.96 2.92 2.96 2.90 2.94 2.88 2.88 2.98 2.92 2.86 2.96 2.92 2.94 2.96 2.90 3.00 2.88 2.86 2.98 2.86 2.88 2.96 2.98 2.96 2.86 3.00 2.86 2.96 2.98 2.98 2.86 2.94 2.96 2.90 2.96 2.88 2.96 2.90 2.96 2.88 2.98 2.86 2.88 2.96 2.90 2.88 2.86 2.90 2.90 2.94 2.88 2.98 2.86 2.96 2.90 2.96
-
**
-
**
-
**Ca(Capacity of Accuracy)Ca = L1 /L2L1 = Xbar SLL2 = (USL LSL)/2Ca= Xbar-SL / (USL LSL)/2 =K
-
**Cp(Capacity of precision)Cp=USL-LSL/6=R/d2
-
**Cpk +Cpk = (USL Xbar ) / 3 ( Xbar - LSL ) / 3Cpk =(1 Ca )Cp=R/d2
-
**
A2d2E2D3D421.881.1282.660 03.26731.0231.6931.772 02.57540.7292.0591.457 02.28250.5772.3261.290 02.11560.4832.5341.184 02.00470.4192.7041.109 0.0761.92480.3732.8471.054 0.1361.86490.3372.970 1.010 0.1841.816100.3083.0780.975 0.2231.777
-
**1972QCQCQCQC QC
-
**QC1972197719781979QC
QC
-
**QC(KJ)(Affinity Diagram)(Relation Diagram)(Systematization Diagram)(Matrix Diagram)(PDPC)(Process Decision Program Chart)(Arrow Diagram)(Matrix Data Analysis Method) QC
-
**QCQC,PDPC QC
-
** QC
Sheet1
?KJ()
?
?
?/
?
?PDPC
Sheet2
Sheet3
-
** QC
,,,,PDPC
-
**QC
QC QC
-
**QC1.-- 2.-- 3.-- 4.-- 5.-- QC
-
**QC PDCA QCQC QC
-
** PDPC QC
-
** (),1953KJ
-
**
-
**
TQM
-
**
,
-
**
-
** 1. 2 . 3 . 4 . 5 . 6 . 7 . 8 .
-
**1()
-
**2 20
3
-
**4
-
**5 ()
-
**6
-
**7
-
**
-
**
-
**1.2.3.4W2HWhat Who When WhereHow many/muchHow
-
**4/6
-
** 1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.18.
-
** :
60
-
** :
-
**
-
** 1.2.3. 4.
-
**
-
** :
-
**
-
**
-
**
-
**
-
**
-
** ,QCC
-
** XX
-
**
-
**
,
-
**
-
**
-
**
-
**
-
**
-
**
-
** 1. 2. 3. 4.
-
**
-
** 5S5 ?
?
-
**
-
**: 1. 2. 3.
-
**
-
**
-
** L
Sheet1
AA
Ba1a2a3
Bb1
b2
b3
Sheet2
Sheet3
-
** T
Sheet1
a4
a3a3
a2a2
a1a1
b3b2b1Ac1c2c3
b2b1BCc1c2c3
Sheet2
Sheet3
-
**Y a1a2a3b3b2b1c1c2c3
-
** X
-
** C
C
Y,ZLX,YL
Y
Z
y1
y2
y3
y4
y5
y6
y7
y8
Y
X
y1
y2
y3
y4
y5
y6
y7
y8
z1
x1
z2
x2
z3
x3
z4
x4
z5
x5
x6
y8
y7
y6
z
x
z1
z2
z3
z4
z5
y5
x1
y4
x2
y3
x3
y2
x4
y1
x5
x6
X,ZL
C
C
(y1z)
(x1Y)
(x5z3)
-1-
-
**
12 1 2 33T
-
**45 1 2
-
**6
T
-
**7
-
**8 910
-
** 1. 2. 3. 4.
-
**
-
** : : : : :
Sheet1
ABCDEFGHI
Sheet2
Sheet3
-
** PDPC
1968-1969
-
** PDPC
-
** PDPC
-
** PDPCPDPCPDPCPDPCPDPCPDPCPDPC
-
** PDPCPDPC ()
-
** PDPCPDPC ()
-
** PDPCPDPCPDPC
-
** PDPCPDPCPDPC
-
** PDPC
-
** PDPC:
-
** PDPC1: QCCPDPC2: PDPCPDPC()3: PDPCMMMM
-
** 1957
-
** 1. AB2. AB3. BC4. 5. 6. 7.8.9.
-
**
-
**
-
** ()6
-
**
-
** 1. = + = ( + )2. = - = ( - )3. = - 4. =
-
** 5. = 6. = - = ( - )7. = - = - 8. = -
-
**
-
** : ABCD
-
** A
B
C
D 75
Sheet1
A30
B20
CB25
DAC30
Sheet2
Sheet3
-
**
Sheet1
A2GB2
BA4HB1
CB3IFGH2
DB2JC2
ED1KEIJ1
FB2
Sheet2
Sheet3
-
** :
-
** :
-
** 1. 2. 3. 4.
-
**
,
-
**
-
**
-
**
1
2
3
4
5?
6
7
1
2
3
8
1
2
3
9
1
2
3
10
1
2
3
5W1H
127
226
324
421
527
5W1HWHOWHEN
WHEREWHYWHATHOW
1
2
3
4
5
6
1
2
()()
3
()
4
5
6
7
1
2
3
4
5
6
1
()
()
"591445
493554
4192445
4991535
?391554
391533
291533
4333333339394543
3391511
393444
-6 oC142dB10570%95% 10%0.370.930.740.77
575248484839393036273936
1111111112310.24
4554455544440.89
4431151133430.56
5555541152450.83
2
()CAD
()
5991445
491525
419331435
491413
491515
-6 oC38dB 2-3 dB0.200.880.460.92
Mi
4545363612123636
111211110.23
545434450.88
244322110.5
555555450.97
3
()?CADCAD
()
CAD39
51139
55152745
4
()
()
CAD59319933
4515545451515
1
()
()
499554354
599734354
5975734454
5977534354
37939545
25153434
0.710.940.83
M
2021801341015776
3322410.51
4455440.86
3343440.67
2
()
()
57339
573537
499797
499793
-0.01 0 - 0.010.00122.5
1421029613275
223220.44
454550.91
334430.68
3
()
()
59737
47957739
47737
5575353
10112455534364114
32233230.51
45544550.93
34444440.76
4
()
()
4573
5355733
235544
1543252
3353252
5599555
60991121046068
-
**
r
-
** QC 1. 2.
-
** X-YabcdeABCDEA5B6C4D7E2 abcde
ABCDERank564721a72b83c634d475e9
-
** ebc
%1a57=3516.06 %2b68=4822.02%3c56+43=4219.27%4d44+27=3013.76%5e79=6328.89%218100%
-
** A
87686236102
-
** QCQCQC
-
** QCQCQCQCQCQC()
QCQC
-
** QC
-
**
WHY(1)
WHY(2)
WHY(3)
1.2.3.4.
1.2.
1.
1.2.3.
1.2.
1.2.
1.
1.2.
1.2.3.
1.2.3.
1.2.
1.2.
1.
1.
1.2.
*
1.2.
-1-
-
**
QC7
1
2
3
3
QC7
3
5
1
CPC
1
TQA
1
1
185.10/120285.11/520385.12/1030
3
1
33/15
3
112
1
1
N7
N7
N7
1 4
2 5
3 6
T
Q
M
N
N7
N7
N7
N7
N7
N7
-1-
-
**
(
(
5W1H
-1-
-
**
-
**
(
OJT
(
PDPC
-1-
-
** Q & A