Profacts 2012 Moving, the moment of truth Report prepared for Bpost by Produpress March 2013 Profacts 2012 Switch or purchase intention % 2 81% bought new furniture or decoration, 62% bought new big household equipment, 53% changed their supermarket and 46% switched their energy supplier. X 2,8 X 4,4 X 17,7 X 10,5 X 5,1 X 5,7 X 4 X 4,6 X 1,9 Profacts 3 The moment of switch or purchase differs from the product or service. Base: People who found real estate (N=987) Moment of switch/purchase % Supermarket Energy Telecom Insurance Bank Furniture/decoration Garage/Car dealer New car Big household equipment Summary of trends