© pearson education limited 20152-1 chapter 2 the management environment
TRANSCRIPT
![Page 1: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/1.jpg)
© Pearson Education Limited 2015 2-1
Chapter2The ManagementEnvironment
![Page 2: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/2.jpg)
Learning Outcomes
• Explain what the external environment is and why it’s important.
• Discuss how the external environment affects managers.
• Define what organizational culture is and why it’s important.
• Describe how organizational culture affects managers.
© Pearson Education Limited 2015 2-2
![Page 3: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/3.jpg)
© Pearson Education Limited 2015 2-3
2.1Explain what the external environment is and why it’s important.
![Page 4: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/4.jpg)
External Environment
Factors, forces, situations, and events outside the organization that affect its performance.
2-4© Pearson Education Limited 2015
![Page 5: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/5.jpg)
Components of the External Environment
© Pearson Education Limited 2015 2-5
![Page 6: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/6.jpg)
How Has the Economy Changed?
• Turmoil in mortgage markets• Spread to businesses• “Great Recession”• Foreclosures, unemployment, public debt, and
social problems
2-6© Pearson Education Limited 2015
![Page 7: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/7.jpg)
Demographics
Demography is destiny.
Age Cohorts• Baby Boomers• Gen X• Gen Y• Post-Millenials
2-7© Pearson Education Limited 2015
![Page 8: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/8.jpg)
How Much Difference Does a Manager Make?Managers:
All powerful OR helpless?Management theory proposes two perspectives in
answering this question: the omnipotent view and the symbolic view.
© Pearson Education Limited 2015 2-8
![Page 9: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/9.jpg)
© Pearson Education Limited 2015 2-9
2.2Discuss how the external environment affects managers.
![Page 10: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/10.jpg)
How Does External Environment Affect Managers?
• Jobs and employment• Assessing environmental uncertainty• Managing stakeholder relationships
2-10© Pearson Education Limited 2015
![Page 11: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/11.jpg)
Assessing Environmental Uncertainty
© Pearson Education Limited 2015 2-11
![Page 12: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/12.jpg)
Managing Stakeholder Relationships
Stakeholders: any constituencies in an organization’s environment that are affected by that organization’s decisions and actions.
© Pearson Education Limited 2015 2-12
![Page 13: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/13.jpg)
Organizational Stakeholders
© Pearson Education Limited 2015 2-13
![Page 14: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/14.jpg)
© Pearson Education Limited 2015 2-15
2.3 Define what organizational culture is and explain why it’s important.
![Page 15: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/15.jpg)
What is Organizational Culture?
© Pearson Education Limited 2015 2-16
Organizational Culture--Shared values, principles, traditions, and ways of doing things that influence the way an organization’s members act.
![Page 16: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/16.jpg)
Culture is:
1. Perceived2. Descriptive3. Shared
© Pearson Education Limited 2015 2-17
![Page 17: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/17.jpg)
Dimensions of Culture
© Pearson Education Limited 2015 2-18
![Page 18: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/18.jpg)
© Pearson Education Limited 2015 2-19
![Page 19: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/19.jpg)
© Pearson Education Limited 2015 2-20
2.4Describe how organizational culture affects managers.
![Page 20: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/20.jpg)
How Does Organizational Culture Affect Managers
• Effect on what employees do and how they behave
• Effect on what managers do
© Pearson Education Limited 2015 2-21
![Page 21: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/21.jpg)
How Does Culture Affect What Employees Do?
Strong cultures: cultures in which the key values are deeply held and widely shared.
Strong Cultures Can:• Substitute for formal rules and regulations• Create predictability, orderliness, and consistency
© Pearson Education Limited 2015 2-22
![Page 22: © Pearson Education Limited 20152-1 Chapter 2 The Management Environment](https://reader035.vdocuments.site/reader035/viewer/2022062309/5697c02c1a28abf838cd93af/html5/thumbnails/22.jpg)
How Does Culture Affect What Managers Do?
© Pearson Education Limited 2015 2-23
Company Values Affect Managers’ Behavior
“Ready-aim-fire” versus “Ready-fire-aim”