® mtac payment and acceptance february 19, 2015. ® agenda me&pt organization task team #23...
TRANSCRIPT
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MTACPayment and Acceptance
February 19, 2015
®Agenda
• ME&PT Organization
• Task Team #23
• Communications Update
• Scorecard/Assessment Update
• Full Service Update
• Move Update
• eInduction Update
• Seamless Update
• Non-Profit Update
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® ME&PT Organization
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® MTAC Task Team #23
• Objective: Provide a recommendation for each program (Full-Service, Move Update, Seamless, eInduction) on the readiness of transitioning to trend based verification
• Desired Results
• Validate data quality across key reports and invoices
• Validate stability of systems to consistently meet establish SLAs
• Validate attribution of data to the correct parties
• USPS will share the approach for establishing thresholds for each program
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® Communications Update
• Roadmap
• Guide to eInduction
• Guide to Seamless Acceptance
• Guide to Postage Assessment
• Guide to Mailer Scorecards
• Thresholds
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Scorecard/Assessment Update
® Scorecard/Assessment Update
Program Mailer Scorecard Corrected
Postage Assessment Corrected
Move Update 2/23 2/23
Full-Service 3/23 3/23
Seamless Acceptance 3/23 3/23
eInduction Good to Go 4/12
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• Extensive Testing of Scorecards and Assessment Reports
• Outreach to Mailers exceeding Egregious Thresholds
• Data Synchronization across Mailer Scorecards
® Scorecard/Assessment Update
• Mail Preparers/Mail Owners can view Errors in Mailer Scorecard
• Assessment Reports Presented to Preparers (eDOC Submitter)
• Enhancements in April:
• MSPs can view Errors by Mail Owner in Assessment Report
• Email notification to Mail Owner when permit is used for payment
• Transaction Summary Reports will include adjustment
• CAPs Transaction History report will include adjustment in customer reference field
• Override function to allow internal admin user to add a Permit not used for payment
® Full Service Update
• 85% of Volume on Full Service/ Active Outreach
• 2/23 Fixes
• Barcode Uniqueness accurately display for more than 3 instances
• 3/23 Fixes:
• Accurately include OCI errors in Scorecard and Assessment calculations
• Synchronize data across Mailer Scorecard and Assessment report
• Outreach to Mailers exceeding thresholds:
• Valid MIDs, Valid STIDs, Barcode Uniqueness, By/For, OCI, Entry Facility
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® Full-Service Update
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January 2015 Full-Service Compliance
BME/BMS contacting all mailers over thresholds
Working with mailers to explain full-service requirements and resolve issues
BMS working with mailers who need customized by/for threshold
Full-Service Verifications ThresholdNational % in Error
STID -Piece 2% 0.17%MID - Container 2% 0.01%MID - Handling Unit 2% 0.65%MID - Piece 2% 0.03%Barcode Uniqueness - Container 2% 1.04%Barcode Uniqueness - Handling Unit 2% 0.29%Barcode Uniqueness - Piece 2% 2.47%Entry Facility - Container 5% 0.00%Entry Facility - Handling Unit 5% 0.00%By/For - Piece 5% 7.84%OCI 5% 0.00%
® Move Update
• USPS reviewing industry comments on Federal Register Notice
• 2/9 Enhancements:
• Exclude Legal Restraint, Single Piece rated mailpieces
• Include Periodicals
• 2/23 Enhancements:
• Synchronize timing between Summary and Drill Reports
• 4/12 Enhancements:
• Increase volume of error data via Mailer Scorecard which is capped at 100 today
January Results
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Move Update by SubmittereDoc Submitters submitted over 75% Full-Service Volume eDoc Submitters > .8%
% eDoc Submitters failed
5,805 28 0.48%
® eInduction Update: Adoption
eInduction adoption at 31.7%
• Over 100 mailers and 200 sites onboarded
• Some large mailers, many smaller mailers
• Opportunities to increase
• 100% participation from large mailers/consolidators
• Non-SV simplification41640 41671 41699 41730 41760 41791 41821 41852 41883 41913 41944 41974 42005
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
13.4%
25.0% 25.0% 26.9% 27.7% 26.7%31.7% 32.9%
28.9%32.0% 33.2%
29.1% 31.7%
eInduction Adoption
% T
otal
Mai
ler
Shi
pped
Con
tiane
rs
® eInduction Update: Non-SV Expansion
• Container-Appointment Linkage no longer required
• Pilot: 7 Mailers at 12 sites
• Addressed Scanner setup
• Streamlined Scanning process based on feedback from dock
• Confirmed system, data flows, reports
eInduction launched at Non-SV sites on Jan. 26, 2015
® eInduction Udpate: Mailer Quality
How?
• Failures logged when pieces scanned with no container scan found
• eDoc Piece-Container linkage used
• USPS can not exclude containers never shipped to USPS
Known Causes
• Consolidator re-placarding pallets
• Originator generating USPS placards for co-mail/co-pal
• Incorrect marking of USPS Transported in eDoc
• Leaving unused pallet records in eDoc
Unshipped containers listed in eDoc inflate the # of unscanned containers and impact USPS scan compliance scores
® eInduction Update
• 2/26 Enhancements: New Transportation Carrier Report, Quick Status Report on Containers
• 4/12 Enhancements: Postage Assessment Report fixes for Periodicals, Mixed Class Comail, Copal
® eInduction Update
EPD error tracking begins February 2015. EPD Threshold set no earlier than April 2015.
eInduction Verifications Mailer Contact Threshold Egregious Threshold
Duplicate 0.17% 0.33%
Misshipped 1.05% 2.00%
Payment 0.00% 0.00%
Zone 0.10% 0.20%
• BMS contacting mailers who exceed threshold on a weekly basis
® Seamless Acceptance Update
• Working on SOX Compliance
• 2/23 Fixes:
• Improve Undocumented Logic for Categorization and Calculation
• 3/9 Fixes:
• Fix Undocumented count for New MIDs in Postal Wizard
• 3/23 Fixes
• Fix Unlinked OCI pieces showing up as Undocumented
• Synchronize timing between Summary and Drill Reports
• Postage Assessment fixes
• 4/12 Enhancements:
• Increase volume of error data via Mailer Scorecard which is capped at 100 today
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® Seamless Acceptance Update
Seamless Acceptance Verifications
Mailer Contact Threshold
Egregious Threshold
Postage Errors (Sampling) 2.0% 5.0%
Weight Errors (Sampling) 3.0% 5.0%
Mail Char. Characteristic Errors 0.1% 0.5%
N/S Errors (MPE) 1.0% 3.0%
N/S Errors (Sampling) 3.0% 5.0%
Undocumented Piece Errors 0.5% 0.8%
Delivery Point Errors 2.0% 5.0%
• BMS contacting mailers who exceed threshold on a weekly basis
® Non-Profit Identification
• Non-Profit Identification via eDoc
• Permit, Mail Owner MID, Mail Owner CRID
• Available Tools:
• Validation tool located in BCG: NPA, MID, CRID, Permit
• Provide any of the following: Paying Permit, Mail Owner MID, Mail Owner CRID, Mail Owner Permit or NPA.
• PostalOne! Help Desk (800) 522-9085
• Data Cleanup and Outreach
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Questions?