© link associates international 2011 ‘7/7’ – selected learning points roger kember link...

© LINK Associates International 2011

‘‘7/7’ 7/7’ – selected learning points– selected learning points

Roger Kember Roger Kember LINK Associates InternationalLINK Associates International

07545 38826907545 388269

NEPIC Business Security EventNEPIC Business Security Event


‘‘7/7’ – selected learning points7/7’ – selected learning points

Improving Crisis Management Reviewing your plans Incorporating into exercises Selling to the Board



H & S warning

( PD 25111:Guidance on Human Aspects of Business Continuity )



- an insider’s view


learning point 1learning point 1

confusionconfusion

&&

unstructured communications unstructured communications

are at a maximum at the start of a are at a maximum at the start of a major incidentmajor incident


the 5 incidents of ‘7/7’the 5 incidents of ‘7/7’



dealing with incidents dealing with incidents

occurring at the same occurring at the same

timetime oror placeplace


M.P.S. - 9M.P.S. - 9amam Thursday 7 July 2005 Thursday 7 July 2005

Central Command Complex ‘Major Incident’ declared call cascade (inc. COBR) GOLD GROUP called MPS in Major Incident mode



in a crisisin a crisis

the organisation needs to go the organisation needs to go into into

crisis response modecrisis response mode


incidentincident

Cabinet Office Briefing RoomCabinet Office Briefing Room

CT Crisis Management in the U.KCT Crisis Management in the U.K

Gold Gold -- SilverSilver -- BronzeBronze

Strategic Co-ordinating GroupStrategic Co-ordinating Group


ChairChair (P.M, Home Sec. or H.O senior civil servant) (P.M, Home Sec. or H.O senior civil servant)

Home Office, FHome Office, F&&CO, MoD, Special Forces,CO, MoD, Special Forces,HMT, Government Information Co-HMT, Government Information Co-ordination Service(GICS), Secret ordination Service(GICS), Secret Intelligence Service, Security Service & Intelligence Service, Security Service & ACPO(Terrorism & Allied Matters)ACPO(Terrorism & Allied Matters)

Devolved Administrations,Devolved Administrations,Territorial Departments (e.g. DH, DEFRA, DfT )Territorial Departments (e.g. DH, DEFRA, DfT )

Minister for LondonMinister for London

ChairChair (P.M, Home Sec. or H.O senior civil servant) (P.M, Home Sec. or H.O senior civil servant)

Home Office, FHome Office, F&&CO, MoD, Special Forces,CO, MoD, Special Forces,HMT, Government Information Co-HMT, Government Information Co-ordination Service(GICS), Secret ordination Service(GICS), Secret Intelligence Service, Security Service & Intelligence Service, Security Service & ACPO(Terrorism & Allied Matters)ACPO(Terrorism & Allied Matters)

Devolved Administrations,Devolved Administrations,Territorial Departments (e.g. DH, DEFRA, DfT )Territorial Departments (e.g. DH, DEFRA, DfT )

Minister for LondonMinister for London

CABINET OFFICE BRIEFING ROOM (COBR) CABINET OFFICE BRIEFING ROOM (COBR) membershipmembership

ALWAYSALWAYSALWAYSALWAYS

USUALLYUSUALLYUSUALLYUSUALLY

LONDONLONDONLONDONLONDON


COBR – Black September 1970COBR – Black September 1970


Iranian Embassy SiegeIranian Embassy Siege


““The New Reality”The New Reality”


COBR ‘Concept of Operations’COBR ‘Concept of Operations’

from hostage negotiations tofrom hostage negotiations to

‘‘cascade failures’cascade failures’



move at the speed of the crisis- move at the speed of the crisis-

not the speed of the organisationnot the speed of the organisation


COBRCOBR

cabinetoffice.gov.uk/ukresilience

Conference Room

PoliceRoom



when the game changeswhen the game changes

- change your game- change your game


COBR trainingCOBR training

an enlarged training programme for staff

national exercise programme for Silvers, Golds, civil servants & Ministers



training & exercisingtraining & exercising

improve performanceimprove performance


‘‘9/11’ Commission9/11’ Commission

“ A failure of imagination”


Tokyo - 20.March 1995Tokyo - 20.March 1995

13 dead 50 severely injured 1000s vision impairment


Ex. OSIRIS II – 7.September 2003Ex. OSIRIS II – 7.September 2003



predictablepredictable

- but not predicted- but not predicted



prepareprepare

andand

be preparedbe prepared


2 weeks before ‘7/7’2 weeks before ‘7/7’

‘Hanover Weekend’ seminar

Put the SIO (Senior Investigating Officer) in the ‘virtual hot seat’

Psychologically prepared Some mental pre-planning



putting someone in the putting someone in the virtual hot seat virtual hot seat increases their increases their

motivation to investmotivation to invest


New Reality – new thinkingNew Reality – new thinking


CT presumption 1CT presumption 1

an incident that couldcould be terrorist related WILLWILL be treated as terrorist related until the contrary is proved



a terrorist incident will treated as the firstfirst of a SERIESSERIES of such incidents until the contrary is proved


COBR – 11am, 7.July 2005COBR – 11am, 7.July 2005

Three unanswered questions



Three unanswered questions:

1) WhoWho was behind this attack?




1)Who was behind this attack?

2)2)WhenWhen would the next attack be?




1)Who was behind this attack?

2)When would the next attack be?

3)3)WhereWhere would the next attack be?



there were no answers


learning point learning point

everyone must learn to everyone must learn to deal with uncertaintydeal with uncertainty



everyone must learn to deal everyone must learn to deal with uncertaintywith uncertainty

- and still carry on- and still carry on



the press release


learning point learning point

take all reasonable steps to take all reasonable steps to find outfind out

put H put H && S first S first undertake a R.A and undertake a R.A and

document itdocument it



take all reasonable steps to find outtake all reasonable steps to find out

put H put H && S first S first undertake a R.A and document itundertake a R.A and document it

apply ‘CT presumption 3’apply ‘CT presumption 3’



the UK Government will

not

do the terrorists job for them


7.July 2005 7.July 2005

the 1st press

conference


7.July 2005- press conference 7.July 2005- press conference


learning point 12 learning point 12

seen to be in controlseen to be in control reassure all stakeholdersreassure all stakeholders no info. = no questionsno info. = no questions


7.July 20057.July 2005


Learning point Learning point

• authoritative• conference in full

• live• loops v live• speculation



time delay on live operationstime delay on live operations


7.July 2005 7.July 2005



CCTV is a vital tool in CCTV is a vital tool in Counter TerrorismCounter Terrorism


Thursday 21Thursday 21stst July 2005 July 2005


Friday 22Friday 22ndnd July 2005 July 2005


2222ndnd July 2005 – press conference July 2005 – press conference


Friday 22Friday 22ndnd July 2005 July 2005



authenticate authenticate

youryour

factsfacts


Leeds – home of ‘7/7’Leeds – home of ‘7/7’


‘‘9/11’ Commission9/11’ Commission

“ A failure of imagination”


learning points – the future learning points – the future

their next attack -

your next response



10 February 2011

Pakistan attack: 'Schoolboy' suicide bomber hits Mardan

A young suicide bomber dressed in school uniform has blown himself up at an army compound in Pakistan, killing at least 31 people, officials say.



7/7 ringleader Mohammed Sidique Khan tried to radicalise boy aged 11

7/7 bomber Mohammed Sidique Khan, who worked as a primary school mentor, told a young student British people would ‘pay for what they had done to Pakistan’.



“Today one can threaten a whole society with a flask carrying pathogens created in a garage – and without a detectable signature”


‘‘7/7’- selected learning points7/7’- selected learning points

youryour

QUESTIONSQUESTIONS

pleaseplease



Thank YouThank YouRoger Kember Roger Kember MAMA(Distinction),(Distinction), BSc BSc(Hons)(Hons), MBCI, MBCI

LINK Associates InternationalLINK Associates International

[email protected]@linkassociates.com

07545 38826907545 388269

© link associates international 2011 ‘7/7’ – selected learning points roger kember link...

Documents