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1 of 25 भाΟ कृ Ο Ο Ομjk"Vªh; Ñf"kvkfFkZdh ,oauhfrvuqla/kku dsUnz ICAR - NATIONAL INSTITUTE OF AGRICULTURAL ECONOMICS AND POLICY RESEARCH (NIAP) F.No. 8-12(1)/14-15/ नआप Date:-31 ST August 2015 INVITATION OF TENDER (For Housekeeping/Sanitation Services at NIAP) Note:- All the quotation must be addressed to the Administrative Officer by Designation, NIAP, DPS Marg, Pusa, New Delhi- 110012 To Dear Sir, Sealed tenders are invited from reputed agencies for annual Contract of Housekeeping/Sanitation Services at National Institute for Agricultural Economics and Policy Research, DPS Marg, New Delhi-12 for a period of two years. The terms and conditions of the contract which will govern any contract made are those contained in the general conditions of contract applicable to all contracts and the special terms and conditions are detailed in the tender form and its Schedules/Annexures. Please submit the tender if you are in a position to provide the requisite services in accordance with the requirements stated in attached schedules. Details of Tender are as below: Last Date and Time for submission of sealed bids 17/09/2015 upto 3:00 pm Date and time of opening of Bids 17/09/2015 at 3:30 pm Place of opening of bids NIAP Committee Room (G.F) The Tender document is also available at our web-site. www.ncap.res.in NOTE: 1. The Director, NIAP may at his discretion, extend this date by a fortnight and this extension shall be binding on the Tenderers.

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भाΟ कृΟ अΟ पΟµjk"Vªh; Ñf"kvkfFkZdh ,oauhfrvuqla/kku dsUnz ICAR - NATIONAL INSTITUTE OF AGRICULTURAL ECONOMICS AND

POLICY RESEARCH (NIAP)

F.No. 8-12(1)/14-15/�नआप Date:-31ST August 2015

INVITATION OF TENDER (For Housekeeping/Sanitation Services at NIAP)

Note:- All the quotation must be addressed to the Administrative Officer by Designation, NIAP, DPS Marg, Pusa, New Delhi- 110012

To Dear Sir, Sealed tenders are invited from reputed agencies for annual Contract of Housekeeping/Sanitation Services at National Institute for Agricultural Economics and Policy Research, DPS Marg, New Delhi-12 for a period of two years.

The terms and conditions of the contract which will govern any contract made are those contained in the general conditions of contract applicable to all contracts and the special terms and conditions are detailed in the tender form and its Schedules/Annexures. Please submit the tender if you are in a position to provide the requisite services in accordance with the requirements stated in attached schedules. Details of Tender are as below:

Last Date and Time for submission of sealed bids 17/09/2015 upto 3:00 pm Date and time of opening of Bids 17/09/2015 at 3:30 pm Place of opening of bids NIAP Committee Room (G.F) The Tender document is also available at our web-site. www.ncap.res.in

NOTE: 1. The Director, NIAP may at his discretion, extend this date by a fortnight and this extension shall be

binding on the Tenderers.

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2. If the date up to which the tenders are open for acceptance and tenders are scheduled for opening is declared as a holiday, the tenders shall be deemed to remain open for acceptance till the next working day.

3. Interested firms will have to keep themselves updated with any corrigendum, addendum, etc. by revisiting NIAP website from time to time. This Institute will only update its website and no further communication will be done.

(Jagan Swaroop) Administrative Officer

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I. HOW TO QUOTE PRICES: -

a. The bid should be sealed. It should be super scribed "TENDER FOR PROVIDING HOUSEKEEPING SERVICES AT NIAP”. Tenders should reach NIAP, New Delhi not later than 3:00 pm, 17-09-2015. Tender will be opened at 3:30 pm on same day.

b. The rates must be submitted in prescribed format (Schedule II) The agency is required to indicate the number of manpower offered for providing the services and break-up of manpower offered for providing the services and break-up of monthly charges to be claimed and actual to be paid in SCHEDULE III.

c. Firm should note that monthly payment will be done in accordance with the rates quoted in Schedule II (Table A/ Column 6). There value of contract shall be determined by the number of staff deployed at institute.

d. Firms are required to quote their Service/Company charges in absolute figures in SCHEDULE II. These charges will be fixed for entire contract period and will not be revised in any case.

II. EARNEST MONEY

1. An earnest money in the form of an Demand Draft, Fixed Deposit Receipt from a commercial

bank, or Bank Guarantee from a commercial bank amounting to Rs. 40,000/- (Rupees Forty Thousand Only) must be deposited in favour of “Director, NIAP” payable at New Delhi. The Tender will not be considered in absence of Earnest money being enclosed with tender.

2. Bid Security will remain valid for a period of forty-five days beyond the final bid validity period.

3. Bid security of the successful bidder shall be returned on receipt of Performance Security by the Institute. Bid Security shall be forfeited if the bidder withdraws his bid during the period of Tender validity.

4. Bid Security shall be forfeited if the successful bidder refuses or neglects to execute the Contract or fails to furnish the required Performance Security within the time frame as specified.

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III. GENERAL INFORMATION ABOUT OF THE CONTRACT

S.no. Description Details 1 Area of Plot 4338 mtrs 2 Storey 3 Storeyed 3 Total Room 30 4 Common Toilets 15 Nos. 5 Attached Toilets 1 Nos. 6 Reception Room 1 7 Auditorium 1 8 Committee Room 2

IV. ESTIMATED MAN-DAYS FOR TOTAL SERVICE PER DAY Estimated man-days are 7 Man days. This has been worked out on the basis of maximum average service Time of 20’ for a room, 20’ for a common Toilet, 10’ for attached Toilet,15’ for Reception and Auditorium and 15’ each for a Corridor, 240’ for open area, 30’ for parking space, 100’ for staircases, and 10’ each for cleaning window panes. (Meant for Minute).

V. SERVICES:

(a) The entire open area and the built up area of the buildings will have to be cleaned/maintained strictly as per the Charter & Schedule of services and Schedule of material use as indicated in Annexure-I&II.

(b) The service providing firm/agency will maintain fixed quantity of material required for a month in advance, after satisfying the Administrative Officer/designated Caretakers regarding the quality and quantity. In case of insufficient and unsatisfactory use of material, NIAP reserves the right to supervise the purchase of required material through the caretaker/designated officials at contractor’s cost.

(c) Materials to be used :- All cleaning tools including equipment and cleaning Materials will be arranged by the agency. Following brand of materials is only to be used for mentioned categories:-

S.No. Items Brand

1 Disinfectant/Cleaning Liquid Clenzo

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2 Urinal and Sanitary Cube Homocol 3 Liquid Soap Dettol/Lifebuoy 4 Liquid Soap Container Homocol 5 Naphthalene ball Trishul 6 Room freshener Ambi pur/ Airwick 7 Cleaning Powder Vim/Surf 8 For Cleaning glass, furniture,

computer, etc. Coline

9 For toilet flush Harpic 10 Toilet Air Freshener Odonil 11 Dust Controller Best Quality 12 c-fold towel (for item No. 11) Diamond/ Best Quality 13 Toilet roll Best Quality 14 Phenyl (White) Trishul 15 Phenyl (Black) Trishul 16 Chemical for floor cleaning TeePol (R2) 17 Floor Polish Diamond 18 Metal Polish Brasso 19 Soft Broom Ajanta or better 20 Hard Broom Best Quality 21 Toilet Brush Best Quality 22 Wiper Innova or better 23 Buckets Best Quality 24 Duster for cleaning tables Best Quality 25 Soft Yellow Dusters for cleaning

Desktops, Screens etc Best Quality

26 Glass Wiper Best Quality 27 C-Fold Towels for toilets Kimberly-Clark

(d) Equipment to be used

S.No. Usage Machine Type

1 For Cleaning floors with Teepol (R2) and floor cleaning

Single Disc Machine

(e) All the material being used shall be first verified by NIAP officials. Quantity of each of the

above mentioned items should be clearly mentioned in the tender document. These items will then be kept in the custody of NIAP and will be timely issued to the workers of the contracting agency.

(f) Monthly billing will come into effect only from the date from which all required staff are deployed and material is supplied at NIAP premises. It is important to note that all

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equipment should be permanently stationed at this institute for the entire duration of contract.

(g) Equipment should be deployed within 10 days and first bill be cleared subject to complete compliance.

(h) Selected agency shall provide all the modern equipment as required for maintaining and

cleansing of NIAP premises even if they are not specifically mentioned above.

(i) Selected agency may be required to use any material, not specifically mentioned in this tender, to perform assigned housekeeping work in the most efficient and effective manner.

VI. ELIGIBILITY AND DOCUMENTS REQUIRED

1. Registration certificate of the firm under the work contract of the Govt. of NCT Delhi/State Government.

2. Minimum turnover of the firm not less than 30 Lakh per annum during the last 3 financial years. To support the claim Self-attested copies of certified Financial Statements of the firm for the last 3 years by the chartered accountant must be attached.

3. Experience Certificate for last three years in the field of providing such services in Central Govt or State Govt. establishments/ Autonomous bodies of Govt. of India/ Corporations of Govt. of India/reputed public or private organizations. If required the firm may attach separate sheet but strictly in the given format only (Annexure III). Experience of only housekeeping job will be eligible.

4. Duly certified copies of the satisfactory services certificates issued by organizations where the Tenderer is providing the services.

5. Self-certified copies of the audited balance sheets, Profit and Loss Account of the bidder for the previous three financial years (2012-13 to 2014-15).

6. Self-certified photo copy of the PAN card.

7. The firm must submit Service Tax Registration.

8. The firm should have valid Labour Contract license for current contract.

9. The firm should submit solvency certificate from their bankers for more than Rs.10 Lakhs.

10. Firm should possess all the required permissions and licenses as required under any act, law or guidelines for the time being in force, necessary for executing housekeeping contract by

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employing workers. If firm is found, at any time, to have willingly violated any of these provisions, NIAP may terminate the contract immediately.

11. Self-certified photocopy of Sales Tax Registration Certificate/ Service Tax Registration Certificate, ESIC Registration, Employee Provident Fund Registration,

12. Firm has to provide the list of staff/supervisors registered under ESI & EPF separately. Note, minimum 25 nos. of housekeeping personnel (Staff/Supervisors) required with their ESI & EPF contributions. Firm has to provide PO,/Supply Orders for these deployed housekeeping staff. Documentary proof of vouchers will be required and must be attached. Vouchers should be of recent date to establish that firm has current strength of 25 Staff/Supervisors.

13. Information regarding any litigation, current or during the last five years in which the bidder was/is involved, the names and address of the opposite party(s) case number and court in which pending and the disputed amount.

14. Details regarding any work order / contract that was abandoned by the bidder at any stage or withdrawn from prematurely terminated or resulted in inordinate delay along with reasons for the same (copies of relevant documents to be enclosed).

15. Information regarding the proceedings for bankruptcy, insolvency or winding up, if any, in which the bidder is / was involved.

In case information required vide Para 13 to 15 is nil. This required to be mentioned very categorically.

VII. EVALUATION OF THE QUOTATION NIAP will evaluate and compare the quotation determined to be substantively responsive, which are properly signed, fulfill all the eligibility conditions, conform to the terms and conditions and meet the minimum wages criteria and other statutory requirements. The NIAP will award the contract to that responsive bidder whose total cost for all the items put together is the lowest while meeting technical criteria with best service track record.

VIII. TERMS OF THE CONTRACT

1. All the payment to workers should be made within the first seven days of each month through RTGS/NEFT. No delay will be acceptable beyond a week for whatsoever reason.

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2. During the course of contract, if any of contractor’s personnel are found to be indulging in any corrupt practices causing any loss of revenue to the Institute then it shall be entitled to terminate the contract forthwith duly forfeiting the contractor’s Performance Guarantee.

3. The personnel engaged by the agency for this job contract will not be an employee of the NIAP and there will be no employer-employee relationship between the office and the personnel so engaged by the contractor.

4. The cleaning and housekeeping works are to be carried out as per international norms/standards and in such manners that all premises always look neat and clean.

5. The Bonus component, if claimed, will not be paid with monthly bills. Firm has to produce a separate bill for bonus with the bills of 11th month of every year. Last bill of every year will be cleared subject to firm producing necessary documentary proof of Bonus payment for that year. All payment to staff will be done through RTGS/NEFT only.

6. Bonus will be payable only in case firm quote it in its tender. Firm has to quote in accordance with applicable law. Firm has to produce documentary proof of bonus payment to housekeeping staff equivalent to the bill raised at the end of 11th month, otherwise necessary recovery will be made from pending bills/performance deposit of firm.

7. The housekeeping and sanitation services are to be provided as detailed in charter & schedule of services from 7:30 am to 4:00 pm uninterruptedly It is to be ensured by the contractor that these services on each floor are provided and supervised.

8. The job of minor shifting of furniture items and other items will also be done by the personnel engaged by the contractor for the referred job as and when required.

9. All the persons deployed will wear a badge with his or her name on it, issued by the agency. They shall perform their duty in proper uniforms and shall maintain a smart turn-out. The agency shall, at its own cost, provide suitable uniforms (summer and winter) to the personnel.

10. The contractor shall be responsible to provide immediate replacement of any staff engaged by him, who is not available for duty at the place of posting.

11. The agency shall be wholly responsible for making payment of monthly salaries and other admissible allowances to the personnel under Minimum Wages Act and the office shall in no way be responsible for meeting any kind of expenditure on salaries etc. to these personnel.

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12. Firm has to provide a photo Id and resident proof of each deployed staff for record keeping. Following documents will be accepted: i) Valid Indian passport (Current) ii) Voters Identity card (Current) iii) Permanent laminated driving license iv) Bank account passbook with stamped photograph to be accepted if it is from scheduled

commercial banks. (not more than 6 months old) v) Letter from a recognized public authority or public servant verifying the identity of the

customer, not more than 6 months old (should include a photo), e. g: Gram Panchayat. (Current)

vi) Ration Card (if with a photo) (current, and only for the person whose photo is affixed) vii) Ration cards (current) issued with family photograph allowed as identity proof (except

where such cards are prohibited from being used as proof of identity/address) viii) Any identification document issued by a State Government (should include a photo, and

should be current) ix) Written and attested confirmation from banks regarding identity of the customer (should

include a photo, not more than 6 months old)

13. The antecedents of staff deployed shall be got verified by the contractor from local police authority and an undertaking in this regard to be submitted to the institute.

14. The Institute may direct the contractor, to have any person removed that is considered to be undesirable or otherwise and similarly contractor reserves the right to change the staff with prior intimation to this office. Firm should also provide photo Id and resident proof of any new staff so deployed. However, firm should avoid recurring change of staff, especially with the intention to avoid any statutory obligation towards staff.

15. Selected agency shall provide required services for performing the job of maintenance of cleaning services at the NIAP, DPS Marg, New Delhi- 110 012. The agency shall employ good, reliable and skilled persons with robust health and clean preferably within the age group 18 to 50 years to carry out the service contract. In case, any of the personnel so engaged by the agency is not found suitable by the officer, the office shall have the right to ask for its replacement without giving any reason thereof and the agency shall on receipt of a written communication in this regard will have to replace such persons immediately.

16. Firm should comply with statutory laws and applicable guidelines as laid down by the government from time to time. This includes compliance with ESIC, Provident Fund, Minimum Wages, Labour laws/guidelines or any other law for the time being in force. The onus of compliance shall remain with the contractor. Contractor will also provide documentary proofs as and when demanded by this office to ensure compliance with above laws.

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17. As far as EPF is concerned, it shall be the duty of the Contractor to get PF code number allotted

by RPFC/EPFO against which the PF subscription, deducted from the payment of the personnel engaged and equal employer’s amount of contribution should be deposited with the respective PF authorities within seven days of close of every month. Giving particulars of the employees engaged for the sanitation works, is required to be submitted to the Institute.

18. All liabilities arising out of accident or death while on duty shall be borne by the contractor.

19. The payment would be made at the end of every month based on the actual shift manned/operated by the personnel supplied by the contractor. Contractor will be required to maintain an attendance register for this purpose. This register can be any time verified by Admin Officer or any other officer designated by him. No other claim on whatever account shall be entertained by this office.

20. If as a result of post payment audit any overpayment is detected in respect of any work done by the agency or alleged to have done by the agency under the tender, it shall be recovered by the Institute from the contractor.

21. If any underpayment is discovered, the amount shall be duly paid to the contractor by the Institute.

22. The contractor shall provide the copies of relevant records during the period of contract or otherwise even after the contract is over whenever required by the Institute.

23. As and when the minimum wages are revised by the appropriate government (Govt. of NCT of Delhi or Union Govt.) the firm shall inform the Institute for corresponding revision in labour cost proportion on proportionate basis. However, such request will be admissible only on production of revised wage details in format provided by Schedule II and Schedule III and no increase will be done in the commission/income component of contractor.

24. NIAP shall not directly or indirectly engage any personnel of the agency during the period of contract.

25. Decision of the Director, NIAP shall be final for any aspect of the contract and binding to all parties. Disputes arising, if any on the contract will be settled at his/her level by mutual consultation and in case of failure of settlement, dispute shall be referred to the sole arbitrator to be appointed by the Director, NIAP. The decision of the sole Arbitrator so appointed shall be final and binding on the parties. Arbitration proceedings shall be governed by the Arbitration & Constitution Act, 1996.

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26. The contract period shall be Twenty four months from the date of the commencement. However, Director NIAP may extend the contract further, subject to satisfactory compliance of terms and conditions of the contract.

27. All documents submitted by bidders should be numbered. Firm has to compulsorily provide an index along with page numbers. Also bidders are also required to provide page numbers along with other details in SCHEDULE I, wherever applicable.

28. In the event of default being made in the payment of any money in respect of wages of any person deployed by the contractor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities, the Institute may, failing payment of the said money by the contractor, make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Institute from the contractor .

29. If any money shall, as the result of any instructions from the Labour Authorities or claim or application made under any of the Labour laws, or Regulations, be directed to be paid by the Institute, such money shall be deemed to be payable by the contractor to the Institute within seven days. The Institute shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Security.

30. The tenderer is being permitted to tender in consideration of the stipulation on his/her part that after submitting of his/her tender, he/she will not have the right to refuse or modify such offer or any condition thereof. Should the tenderer fail to observe and comply with these stipulations, the EMD amount will be forfeited by this office. In the event of the offer made by the tender not being accepted, the amount of earnest money deposited by the tenderer will be refunded after he/she has applied for the same.

31. The service provider will discharge all his legal obligations in respect of the workers/ supervisors to be employed/deployed by him for the execution of the work in respect of their wages and service conditions and shall also comply with all the rules and regulations and provisions of law in force that may be applicable to them from time to time. The service provider shall indemnify and keep indemnified the NIAP from any claims, loss or damages that may be caused to it on account of any failure to comply with the obligations under various laws. In case of any dispute, the decision of Director, NIAP shall be final and binding on the service provider.

32. Bids shall remain valid for 120 days after the date of bid opening prescribed by the Tender. A bid valid for a shorter period can be rejected by the Institute as non - responsive.

33. The schedule I, II and III along with Annexure I, II, III, IV and V of the tender form should be returned intact and pages should not be detached. In the event of the space

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provided on the schedule and Annexure forms, being insufficient for the required purpose, additional pages may be added. If any modification of the schedule is considered necessary, it should be communicated by means of a separate letter along with the tender. The pages added must be numbered and number of pages added must be stated.

34. The tenderer must clearly specify the nature of its firm i.e whether it is sole proprietorship, partnership or a company.

35. In case of Partnership firms, where no authority to refer disputes concerning business of partnership has been conferred on any partner, the tender and all other related documents must be signed by every partner of the firm. A person signing the tender form or any other documents forming part of the contract on behalf of another shall be deemed to have guaranteed that he/she has authority to sign as such and if, on enquiry it appears that the persons so signing without authority, the Institute will cancel the contract and hold the signatory liable for all costs and damages. Such pages of the tender and the schedules to the tender and annexures, if any, should be signed by the tenderer(s).

36. The Director, NIAP reserves the right to reject any or all quotations in whole or in part without

assigning any reason thereof. The decision of Director, NIAP shall be final and binding on the Service provider/Agency in respect of clause covered under the contract.

IX. MODE OF PAYMENT TO AGENCY:

a) NIAP shall make payment by means of crossed cheque/ electronic transfer in favour of the agency. However, taxes which are as per the rules of the Govt.of NCT of Delhi/ Govt of India shall be deducted at source from monthly bills of the successful tender. The agency shall make payment to their employee through RTGS/NEFT only.

b) Payments will be cleared only when: i. Payment to deployed staff is done by 7th of each month

ii. Invoice should be produced in duplicate iii. Payment to deployed staff will be made through ELECTRONIC TRANSFER ONLY

(Through RTGS/NEFT). Firm has to ensure that a copy of RTGS/NEFT wages transfer of the previous month is attached with every monthly bill.

iv. The contractor will have to deposit the proof of complying with EPF/ESIC etc. towards each housekeeping staff, in every three months. These ECR should have clear mention of deployed staff along with matching payment receipt challan.

v. Firm can be requested to submit service tax compliance proof as and when desired.

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c) Appropriate taxes including TDS, will be deducted as mandated by competent government.

X. LIQUIDATED DAMAGES CLAUSE.

i. An amount equivalent to two days of contract amount, subject to a minimum of Rs.500/- will be levied as liquidated damages per day. Whenever and wherever it is found that the work is not upto the mark in any point. It will be brought to the notice of firm by NIAP through email/Fax/letter and if no action is taken within one day liquidated, damages clause will be invoked.

ii. In case any of contractor’s personnel(s) deployed under the contract is (are) absent, a penalty equal to double the wages of number of sanitation staff/supervisors absent on that particular day shall be levied by the Institute and the same shall be deducted from the contractor’s bills.

iii. In case any of contractor’s personnel deployed under the contract fails to report in time and contractor is unable to provide suitable substitute in time for the same it will be treated as absence and penalty as mentioned in point ii shall be levied.

iv. Any misconduct/misbehavior on the part of housekeeping staff deployed by the agency will not be tolerated and such person(s) will have to be replaced immediately.

v. Continuous breach, non-compliance or violation of laws including violation of labour

laws/labour rights or proven misconduct by contractor or his workers, shall empower Director NIAP to terminate the contract and forfeit the security amount.

XI. JURISIDICTION OF COURT:- The courts at Delhi/New Delhi shall have the exclusive jurisdiction to try all disputes, if any, arising out of this agreement between the parties.

XII. TERMINATION This contract can be terminated by giving one month’s prior notice on either side and that any such notice will be dispatched at the address herein given under registered post. In case of any breach or violation, Director NIAP may terminate the contract with immediate effect.

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XIII. LOSS AND/OR DAMAGES In case of any loss or damage done to the property of the NIAP by the personnel provided by the agency for sanitary duties at NIAP, full damages will be recovered from the Agency and decision of the competent authority of NIAP shall be a binding on him.

XIV. SECURITY DEPOSIT 1. The successful bidder will be required to deposit an amount equivalent to 10% of the total

contract value as Security Deposit in the form of Demand Draft, Fixed Deposit Receipt from a commercial bank, or Bank Guarantee from a commercial bank in favor of “Director, NIAP”, Payable at New Delhi, within two weeks from the date of award of the contract of adjusted against any damages or loss of property etc. caused by the personnel deputed by the agency. No interest will be paid on the security money deposited with the NIAP. The Tender will not be considered in absence of Earnest money being enclosed with tender. The contractor is advised to do a complete survey of the building on his own, before offering the rates.

2. Security should be valid for at least 27 months. If Director, NIAP grants extension to

contractor for more than 3 months and the same is accepted by contractor then old security will be returned and fresh security deposit will have to be furnished by contractor.

3. After completion/termination of contract, firm has to apply in written for return of Security

Deposit.

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SCHEDULE-I

S.NO Particulars Details (with page number wherever

applicable and write NA wherever not applicable)

1. Name of the Firm/Agency

2.

Particulars of Agency a. Address (Registered Office) b. Tel. No c. Fax No d. E-Mail

3. Contact Person’s Name:

4.

Constitution of the Firm/Agency (a) Indian Companies Act 1956 (b) Indian Partnership Act, 1932:

(please give name of partners) (c) Any other Act,

5. Registration Number of the firm

6. Registration No. under Contract Act

7. Service Tax Registration no. of the firm

8. PAN Number/ Circle/ Ward/ TAN No./ TIN No.

9.

For partnership firms whether registered under “The Indian Partnership Act, 1932, please state Further, whether by the partnership agreement to arbitration has been conferred on the partner who has signed the Tender.

i. If answer is in negative, whether there is any

general power of attorney executed by all the partners of the firms authorizing the partner who has signed the tender to refer dispute concerning business of the partnership to arbitration.

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ii. If answer is in the affirmative please furnish a copy of either the partnership agreement or the general power of attorney as the case may be (please mention Page number)

10. Name and Full Address of their Bankers

11. Value of Solvency Certificate issued by their bankers

12.

Whether the firm has any legal suite/criminal case pending against it for violation of PF/ESI, minimum wages act or other laws (give details). The firm/Agency must enclose a certificate indicating that there is no criminal/legal suit pending or contemplated against them.

Note: All the above information of Schedule I must be accompanied with the certified copies of the documents, tailing which the quotation will be liable to be rejected. Declaration

I/We hereby certify that the information furnished above is correct & true to the best of my/our knowledge. I/We understand that in the event of information being found false at any stage, the Agency will be blacklisted and will not have any dealing with NIAP in future.

(Signature of Authorized signatory and seal)

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SCHEDULE-II To Admn. Officer NIAP, DPS Marg Pusa, New Delhi-12 I/we wish to submit our tender for providing Housekeeping/Sanitation services at NIAP on the following rates: A. Monthly and Annual Rates (excluding Bonus)

(TABLE A)

(In Rupees) Description Total

Labour Charges (excluding Bonus and in Rs)

Material Charges (in Rs)

Total Charges (in Rs)

Service charges (in Rupees )

Taxes as Applicable (in % and Rupees)

Net Amount Payable per month

Total Value For 12 months (excluding Bonus)

1 2 3 =(1+2) 4 5 6=(3+4+5)

7= (6 x Twelve Months)

Total monthly charges for Housekeeping/Sanitation Service at NIAP as per the terms & conditions specified in the tender form, charter & schedule of material use as mentioned in Annexure-I&II (Including Sanitary materials)

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B. Bonus Amount (if applicable)

(TABLE B)

(In Rupees)

Particulars Amount (in Rs) Payable to Applicable Tax (in %

and Rupees)

Total (Annual

Payment) Housekeeping Staff (Annual Payment in

Rs)

Supervisor (Annual

Payment in Rs) 1 2 3 4=(1+2+3)

Total Bonus (To be claimed with 11th Bill of Tender, if applicable)

C. Total Annual (if applicable)

(TABLE C)

(In Rupees)

Particulars

Amount (in Rs) Payable to

Total Annual value Of Tender

Total Value Of Contract excluding

Bonus (12 months) from

Column 7 of Table A

Total Bonus (Annual Payment from column 4 of Table B)

Total Annual Value of Contract

Note: This schedule must be produced with every revision of minimum wages

I/we agree to the forfeiture of the earnest money deposited by me/us in connection with this tender if I/we fail to comply with any of the terms & conditions in whole or in part as laid down in the quotation form. We have carefully read the terms and conditions of the tender and agree to abide by these in letter and spirit. Any other terms and conditions that the tender (s) would like to specify form a part of this schedule only:

Authorized Signature & Seal

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SCHEDULE III

No. of manpower offered & break-up of monthly Labour charges to be claimed and actual to be paid

1. No. of Manpower offered a) No. of supervisors b) No. of workers

2. Break-up of monthly Labour charges to be claimed and actual to be paid

S.No Description Amount due towards Supervisor

Amount due towards workers

1 Monthly Minimum wages applicable by law

2. a. ESI Contribution (Employee Share)

b. ESI Contribution(Employer’s Share)

c. EPF Contribution(Employee Share)

d. EPF Contribution(Employer’s Share)

e. bonus (If applicable)

f. gratuity (If applicable)

g. Other Charges (If applicable)

Total (a+b+c+d+e+f+g)

3 Deduction excluding ESIC, EPF, Bonus, Gratuity, if any

4 Actual amount to be paid to the employee (in-hand)

Note: This Annexure (break up of wages) will have to be reproduced with every revision of minimum wages

Authorized Signature & Seal

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ANNEXURE-I

CHARTER & SCHDULE OF SERVICES

S.NO. Details of Services Locations Frequency & Schedule Time

1. Proper and efficient sweeping and cleaning of all the open area within the premises/boundary wall of NIAP

NIAP buildings. Daily on all working days, to be completed before 9.00 am

2. Proper and efficient cleaning using water, Vim, Harpic and Cleanzo of all floor area, glazed looking mirrors, sanitary ware and its fittings pipes etc.

All common & attached toilets.

Two times on all working days to be completes before 9.00 am and 3.00 pm.

3. Proper and efficient sweeping, cleaning, mopping using cleanzo, dusting/wiping of all items within the room.

NIAP Building

Daily all working days, (Senior officer’s room-by 8.00 am, other rooms by 9.00 am.)

4. Proper efficient sweeping, cleaning, mopping using cleanzo and Trishul Phenyl, of staircase and corridors, dusting of stair bar.

NIAP Building

Daily all working days to be completed by 9.00 am

5. Proper and complete cleaning and swabbing of false ceilings, artificial partitions, reception desks and all other accessories like doors, window panes, grills of iron gated and plants etc.

NIAP Building Once in a Week

6. Cleaning of Chairs, Sofa, Carpets etc using Vacuum cleaner. NIAP Building Once in a Month

7. Proper and efficient disposal of office waste in the dustbin/Dalao of MCD.

NIAP Building On all working Days.

8. Completion Report of scheduled works NIAP Building On all working days.

9. Maintaining hourly schedule charts of toilet cleaning, pasted behind toilet doors and duly signed by supervisor for each hour.

NIAP Building

On all working days.

10. Maintaining uninterrupted supply of toilets rolls and c-fold towels paper NIAP Building On all working days.

11. Floor Polishing with Single Disc Machine using floor polish and NIAP Building Weekly

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Teepol

12. Vacuum cleaning of Furniture, Carpets, Auditorium and Committee Room.

NIAP Building Weekly

13 Maintaining C-fold paper supply in all NIAP toilets

All common & attached toilets

Continuous Supply / as and when required

14 Polishing of Metallic wares, door knobs and handles, etc with brasso NIAP Building Weekly

Authorized Signature & Seal

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ANNEXURE-II

Schedule of material use

S.NO. Material Frequency 1. Clenzo/ Trishul Phenyl for mopping and cleaning

rooms, Common Areas etc Daily

2. Liquid soap Daily 3 Naphthalene Ball + Homocol Cube in Urinal Pots Continuous Supply 3. Harpic in flush cistern of all toilet Thrice a week 4. Cleaning of table computer and other accessories

using Colin Daily

5. Cleaning of toilet using Vim/Harpic/Surf Toilet cleaner

Daily

6. Room freshener in all office room Daily 7. Auditorium and Committee Rooms As and when required 8. Use of Brasso for polishing of metal door knobs,

handles etc Weekly on Friday

9. Hard Cleaning with Single Disc Machine Weekly on Saturday 10. Vacuum Cleaning Weekly on Wednesday 11. Toilet Freshners- Odonil Every 10 Days 12. Floor Polish with Single Disc Machine Weekly on Thursday

Authorized Signature & Seal

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ANNEXURE III

EXPERIENCE

S.No. Name of Deptt. /Organization & Name of contract Person with Ph. No.

Period No. of staff

deployed Remarks

From To

Note: - Firms are instructed to attach copies of experience certificate duly issued by the concerned organizations in support of above claim, otherwise. Their bid may be liable to be rejected.

(Signature of Authorized signatory and seal)

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ANNEXURE IV Part-I Detail of the Earnest Money Deposited:-

a) Demand Draft number with Date _____________________________ b) Name of Bank. _____________________________

Part-II

Name and address of firm’s representatives and _______________________________

whether the firm would be represented at the time _______________________________

of opening of the tenders. _______________________________

Date:- ………………… Place:- ………………..

(Signature of Authorized signatory and seal) Please add supplementary pages to be numbered wherever needed. -

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ANNEXURE V

UNDERTAKING

From:- To

The Administrative Officer NIAP,DPS Marg,New Delhi -110 012 Sir, I/we have read all the particulars regarding the general information and other terms and conditions of the contract for providing Housekeeping/Sanitation Services NIAP, DPS Marg, New Delhi-12 and agree to provide the services as detailed in schedule herein or to such portion there of as you may specify in the acceptance of the rates given in schedule II and Schedule III to this tender and I/we agree to hold this offer open till 90 days. I/we shall be bound by a communication acceptance dispatched within the prescribed time.

1- I/we have understood the terms and conditions for the contract and shall provide the best services strictly in accordance with these requirements.

2- The following pages have been added to and for a part of this Tender…………….. The schedules I, II and III attached with this tender are at page Nos……………………… and Annexures I, II, III,IV and V are at page Nos………………………………..

3- Every page so attached with this tender bears my signature and the official seal.

4- Pay Order/Demand Draft No………………dt…………… of Rs……………………/- drawn in favour

of Director NIAP payable at New Delhi is enclosed as earnest money as required. Signature & Seal of Tenderer with date………………………………… Address…………………………………………………………………..

(Signature of Authorized signatory and seal)