エンタープライズクラウドで itサービスに変革を。 ·...
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ServiceNow ServiceNow,Inc. PinkVERIFYPink Elephant Inc.TM
8SaaS
http://www.hitachi-solutions.co.jp/servicenow/
H25K-14-00 2013.08
http://www.hitachi-solutions.co.jp/
10:001730
SaaSIT
IT
1 ITILv3
ServiceNow
http://www.hitachi-solutions.co.jp/servicenow/
1 2
SaaS
2
ServiceNow,Inc.IT200520126
1
2
3
ITSM
FAQServiceNow
FaceBookhttps://www.facebook.com/HitachiSolutions.ServiceNow
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/SaaSIT /ITServiceNowITSaaS
ServiceNow ServiceNow
ITServiceNow
CMDB1
ITIL v3
2
IT
3
4
5
1
Dploy Discovery
CollaborationBusinessintelligence
Resourcemgt
Mobile
SecurityGovernance
Planning
Asset
Patchmgt
ITCost
VendorSupport
ReportTools
Eventmgt
SDLC
CMDB
Backup
etc.
ITIL v3
&
ServiceNowServiceNow
1
?
ServiceNow
BCPetc
( )etc
SaaSTOC ITILv3 ITILPinkVERIFY
IT
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ServiceNow ServiceNow,Inc. PinkVERIFYPink Elephant Inc.TM
8SaaS
http://www.hitachi-solutions.co.jp/servicenow/
H25K-14-00 2013.08
http://www.hitachi-solutions.co.jp/
10:001730
SaaSIT
IT
1 ITILv3
ServiceNow
http://www.hitachi-solutions.co.jp/servicenow/
1 2
SaaS
2
ServiceNow,Inc.IT200520126
1
2
3
ITSM
FAQServiceNow
FaceBookhttps://www.facebook.com/HitachiSolutions.ServiceNow