- insurance 101 - cbc’s risk management and insurance office (rmio) presented by: nata maggio and...

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- Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

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Page 1: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

CBC’s Risk Management and Insurance Office (RMIO)

Presented by: Nata Maggio and Lynn Ward

Finance – Lunch & Learn

Page 2: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

• RMIO roles and responsibilities

• CBC’s Broker - Aon Reed Stenhouse

• Insurance Program

• Claims Reporting

• Deductibles – Loss Sharing Formula

• Insurance and Contracts

• Proofs (Certificates) of Insurance

• Things to come…

Agenda

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Page 3: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

Main goal is to mitigate exposures to liability or property losses :• purchase insurance to cover major losses

• ensure claims are reported and documented

• expedite and facilitate claim settlements

• minimize insurance premium increases

Other roles and responsibilities :• coordinate the Risk Management Framework and Reporting to the Audit

Committee of the Board

• review of contract language (insurance / indemnity clauses)

• assistance in obtaining and reviewing proofs (certificates) of insurance

• review and provide support for Risk Assessment process

Risk Management & Insurance Office (RMIO)

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Finance – Lunch & Learn

Page 4: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

Aon Reed Stenhouse (replaced Marsh Canada Ltd.)

• 5-year contract as of January 1, 2011

• provides expert advise in risk management and insurance for the review of various contracts

• acts as our broker for the placement of property and casualty insurance

• handles the issuance of insurance certificates (proofs of insurance)

• conducts annual facility site reviews in our major sites across the country

Insurance Brokerage and Risk Management Services

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Finance – Lunch & Learn

Page 5: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

Property Coverage

• worldwide coverage

• includes buildings, improvements to leased properties, equipment, office furniture, fixtures, artwork, mobiles, antennas & towers and other physical assets

• losses are covered at replacement cost (if replaced)

• replacement of undamaged equipment necessitated by incompatibility

• extra and expediting expenses following a loss

• includes boiler and machinery coverage (damage resulting from sudden and accidental breakdown of boilers, pressure vessels, other)

CBC Insurance Program

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Finance – Lunch & Learn

Page 6: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

Property in Transit

• covers property in transit via marine and/or air cargo

• pay-as-you-go basis both within Canada and internationally

• maximum per shipment value of $2,000,000 (higher limit can be arranged with authorization)

• premium is charged back to the component, program, or cost centre responsible for the shipment

• strategy is to have major special event transits insured separately under more competitive terms based on the volume of shipments

• notification to RMIO is required prior to shipment to ensure marine/transit insurance is effected

CBC Insurance Program (continued…)

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Finance – Lunch & Learn

Page 7: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

Declaring and Insuring Equipment in Transit Air Cargo/Marine Shipments

Click on link below to view iO! page:

https://io.cbc.ca/io/content/content.aspx?folderId=755&contentId=5433&locale=4105

Finance – Lunch & Learn

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Page 8: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

Automobile Coverage

• 3rd party bodily injury and property damage

• accident benefits (bodily injury to CBC staff - drivers and passengers)

• excludes physical damage to CBC vehicles (self-insured)* Mobiles and SNGs are covered for damage under property policy.

• foreign vehicles insured locally by bureaus/offices

Liability

• provided by Commercial General Liability (CGL) insurance with extra limits and protection supplemented by Umbrella and Excess policies

• covers 3rd party liability resulting from bodily injury, property damage, and personal injury

CBC Insurance Program (continued…)

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Page 9: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

CBC Insurance Program (continued…)

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Finance – Lunch & Learn

Non-Owned Aircraft Coverage

• CBC’s legal liability arising out of the use of non-owned aircraft (charters)

• includes operations at Canadian airports including while on the tarmac in connection with CBC activities

• for aircrafts up to a total seating capacity of 40

• there are no CBC employee pilots covered by this policy

• provided in excess of the hired charter company’s own insurance

Page 10: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

Use of Charter and Private Aircraft – Policies and Procedures

Click on link below to view iO! page:

https://io.cbc.ca/io/content/content.aspx?folderId=755&contentId=5393&locale=4105

Finance – Lunch & Learn

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Page 11: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

Claims Reporting

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All reporting information is available on iO! Fill out forms and follow procedures for these types of claims:

•Automobile accidents (Fleet vs. Rental vehicles)

•Damages to CBC owned or leased properties, caused by flood, fire, earthquake, windstorm, etc.

•Damaged or missing (lost or stolen) property and equipment.

•Liability claims and incidents – bodily injury or property damage caused to third parties.

Page 12: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -Finance – Lunch & Learn

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Claims Reporting

Click on link below to view iO! page:

https://io.cbc.ca/io/content/content.aspx?folderId=677

Page 13: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

Purpose is to allocate the insurance policy deductible between component and RMIO.

Deductible applicable to most losses is $50,000• component /unit is responsible for first $10,000

• RMIO is responsible for remaining $40,000

Excludes losses of property funded under capital budget.

Deductibles – loss sharing formula

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Finance – Lunch & Learn

Page 14: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

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Property (building) Claim Financing

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• Projects are financed by Real Estate.

• Real Estate pays first $10,000 and RMIO contributes $40,000 as per loss sharing formula.

• Year-end receivable set up for losses above deductible, based on claim costs to date and anticipated insurer reimbursement.

• Timing and amount of insurer reimbursement is often difficult to estimate.

Page 15: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

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• CGL – Slip & Fall Accidents(trip over cables, walked into and knocked over glass display stand

causing injuries from spilled hot tea)

• Auto – Bodily Injuries (CBC vehicle rear-ended 3rd party vehicle)

• Property – Damage to Buildings or Transmission Sites (Whitehorse, Chicoutimi and Toronto water damage, Montreal and Courtenay fires)

• Environmental Incidents (Jackhead and St-John’s diesel fuel tank spills, spill at Montreal casino from Mobile’s fuel tank)

Claims Examples

Page 16: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

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• Most important insurance coverage required is CGL (3rd party liability)

• Minimum limit required is $2,000,000 (varies depending on exposures)

• CBC named as additional insured (protected under terms of policy, allows some coverage in case of loss)

• Cross liability clause (each insured treated as separate entity)

• 30-day notice of cancellation (CBC receives notification if insurance is to be cancelled)

• Waiver of subrogation (eliminates the right to recover from CBC)

Contract Guidelines (insurance clause)

Page 17: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

Commercial Automobile Liability Insurance (optional):

• Coverage is necessary if contract requires third party to come onto CBC premises with a company vehicle.

Professional Liability Insurance (optional):

• Coverage is necessary if contract requires third party to provide “professional services” as defined by services that require special expertise. Common examples include accountants (CA, CGA, CMA), lawyers, engineers, architects, etc.

Default limit (for both) is $2,000,000. These limits can be modified under “PART A”, depending on exposures, risks and size of contract.

Contract Guidelines (insurance clause)

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Finance – Lunch & Learn

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Page 19: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

• Usually required when shooting on location, to fulfill contract requirements, or to rent equipment.

• Fill out all required fields of the form (iO!)• include limits required (CDN, US or other)• indicate special requirements

• Submit request by e-mail (can also attach copy of insurance clause)

• Send request to contacts provided for our insurance broker (Aon) and copy RMIO ([email protected])

Insurance Certificates

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Page 20: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

Requesting a Certificate of Insurance

Click on link below to view iO! page:

https://io.cbc.ca/io/content/content.aspx?folderId=755&contentId=5295&locale=4105

Finance – Lunch & Learn

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Page 21: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

Keep an eye on Corporate Insurance section of iO! for information on :

• Contracts – insurance clause guidelines

• General insurance terms and definitions

Things to come…

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Page 22: - Insurance 101 - CBC’s Risk Management and Insurance Office (RMIO) Presented by: Nata Maggio and Lynn Ward Finance – Lunch & Learn

- Insurance 101 -

Thank You !

Email: [email protected]

Finance – Lunch & Learn