© blr ® —business & legal resources 1408 motivating employees tips and tactics for...
TRANSCRIPT
© BLR®—Business & Legal Resources 1408
Motivating Employees
Tips and Tactics for Supervisors
© BLR®—Business & Legal Resources 1408
Session ObjectivesYou will be able to:• Recognize that motivators vary from person
to person• Find out what motivates your employees• Use an effective arsenal of motivational
techniques to help workers achieve peak performance• Encourage employees to reach their highest
potential
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What You Need to Know• Benefits of motivating employees
• Potential motivators
•Motivational techniques
• How to use training, coaching, and performance reviews to motivate workers
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What Motivation Can Do for You• Develop skilled, productive workers
• Encourage high-quality performance
• Create an effective team
• Help employees find greater job satisfaction
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What Motivation Can Do for You (cont.)
• Assist workers with personal growth
• Prepare employees for advancement
• Prepare your department to meet future needs
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Facts About Employee Motivation
• All employees need motivation
• Money isn’t the only motivator
• Motivators vary from person to person
• Motivators must be tailored to meet each employee’s needs and goals
• A combination of motivational techniques usually works best
• Be prepared to change motivators
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What Motivates Your Employees? • Good supervision
• Clear goals
• Accurate and timely feedback
• Interesting work
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What Motivates Your Employees? (cont.)
• Challenges
• Responsibility
• Recognition
• Respect
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What Motivates Your Employees? (cont.)
• Being kept informed
• Having their ideas listened to
• Being treated fairly
• Having opportunities for growth and advancement
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What Motivates Your Employees? (cont.)
• Having some control over their work
• Participating in decision making
• Being a member of an efficient team
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Motivation and Your Employees
• Do you understand the information presented so far?
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Motivation Begins With Leadership • Vision
• Direction
• Commitment
• Accessibility
• Trust
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Expectations, Goals, And Standards • Maintain high
expectations
• Set reasonable goals
• Establish consistent standards
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Employee Involvement • Participation
• Delegation
• Ownership
• Communication
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Challenge • Make work more
interesting
• Expose employees to new experiences
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Challenge (cont.) • Involve workers in problem solving
•Match the challenge to the worker
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Belonging • Team building
• Peer pressure
• Support and cooperation
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Respect • Make people feel
important• Treat employees as
the professionals they are• Get to know
employees as individuals• Show respect and
appreciation for their work
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Recognition • Positive feedback
• Public praise
• Money
• Other rewards
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Personal Growth Opportunities
• Give employees a chance to learn new skills• Encourage workers to
broaden their experiences• Create opportunities• Prepare employees for
advancement
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How to Motivate Your Employees
• Do you understand the information presented in the previous slides?
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Training • Job skills• Advanced skills• Cross-training
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Training (cont.) • Seminars• Continuing education
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Coaching • Interact one-to-one• Review progress• Provide additional
feedback
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Performance Reviews • Mutual feedback• Goals and
expectations
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Performance Reviews (cont.) • Problem resolution• Advice and assistance• Documentation
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Discipline • Use discipline as a last resort• Place the responsibility on the employee• Combine discipline with positive motivators
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Key Points to Remember • All employees need motivation to perform
up to their potential•Motivated employees are more productive,
more cooperative, and more satisfied• A well-motivated workforce is better
prepared to meet future needs• Successful motivation depends on strong
leadership and a combination of motivational techniques